Samsung VC240 User Manual
SyncMaster VC240
Video Conference Monitor
User Manual
The color and the appearance may differ depending on the
product, and the specifications are subject to change
without prior notice to improve the performance.
Table Of Contents
MAJOR SAFETY PRECAUTIONS
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Custody and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
INSTALLING THE PRODUCT
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Installing a VESA Wall Mount or Desk Mount . . . . . . . . . . . . . . . . . . . 2-4
Connecting with a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connecting to the Video Conference Monitor . . . . . . . . . . . . . . . . . . . 2-6
Kensington Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
USING THE PRODUCT
System Warm-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Standard Signal Mode Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Installing the Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Product Operating Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Video Conferencing Features with RADVISION SCOPIA Infrastructure 3-5
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
LAYOUT Modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Using the Screen Adjustment Menu (OSD: On Screen Display) . . . . 3-8
TROUBLESHOOTING
Monitor Self-Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Before Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
MORE INFORMATION
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Power Saving Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Contact SAMSUNG WORLDWIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment) - Europe only . . . . . . . 5-4
Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
1 Major Safety Precautions
1-1 Before You Start
Icons used in this manual
ICON NAME MEANING
Caution Indicates cases where the function may not work or the setting may be canceled.
Note Indicates a hint or tip to operate a function.
Using this Manual
• Make yourself fully aware of the safety precautions before using this product.
• If a problem occurs, refer to the 'Troubleshooting' section.
Copyright Notice
The contents of this manual are subject to change without prior notice for performance improvement.
Copyright © 2009 Samsung Electronics Co., Ltd. All Rights Reserved.
The copyright of this manual is reserved by Samsung Electronics, Co., Ltd.
The contents of this manual may not be partially or in whole reproduced, distributed or used in any form without the written
permission of Samsung Electronics, Co., Ltd.
The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Electronics, Co., Ltd.
Microsoft, Windows and Windows NT are the registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are the registered trademarks of the Video Electronics Standard Association.
The ENERGY STAR
All other trademarks mentioned herein belong to their respective companies.
®
logo is the registered trademark of the U.S. Environmental Protection Agency.
Major Safety Precautions 1-1
1-2 Custody and Maintenance
External Surface and Screen Maintenance
Clean the product with a soft dry cloth.
• Do not clean the product with a flammable substance such as benzene or
thinner, or clean with a wet cloth. This can cause a problem with the product.
• Do not scratch the screen with your fingernails or a sharp object.
This can cause permanent scratches and damage to the product.
• Do not clean the product by spraying water directly onto the product.
If water enters the product, it can cause fire, electric shock, or a problem with
the product.
• Do not use a supersonic humidifer near the monitor. A supersonic humidifier
can cause a white stain to appear on the high-gloss portions of the product
due to the inherent characteristics of the high golss material.
The appearance and the color may differ depending on the model.
About persistent images
• Displaying a still image for a long time can create a persistent image or stain on the screen. If you intend to leave the display
on, but will not use it for a long time, set the power-saving mode or a screen saver on to protect the screen.
• An LCD panel is made up of millions of sub-pixels. Due to the technological constraints of LCD panel manufacture,
approximately one out of every 1 million sub-pixels appears either brighter or darker than normal.
To calculate the number of sub-pixels on your LCD panel, multiply the Max. Horizontal Resolution by the Max. Vertical
Resolution, and then multiply that result by 3.
Example: If the maximum resolution of your LCD panel is 1680 x 1050, the number of sub-pixels = 1680 x 1050 x 3 which
equals 5,292,000.
1-2 Major Safety Precautions
1-3 Safety Precautions
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Icons used for safety precautions
ICON NAME MEANING
Warning
Caution
Failing to follow the precautions marked with this sign may result in a serious injury or even
a fatality.
Failing to follow the precautions marked with this sign may result in a personal injury or
property damage.
Meaning of Signs
Do not perform. Must be followed.
Do not disassemble.
The power plug must be unplugged from the
wall outlet.
Do not touch. Must be grounded to prevent electric shock.
Power Related
The following images are for your reference and may differ depending on models and countries.
Warning
Avoid using a damaged power cord or plug
or a loose power outlet.
• Otherwise, it may result in electric shock
Avoid plugging in or unplugging the power
supply with wet hands.
• Otherwise, it may result in electric
Make sure to connect the power cord to a
grounded wall outlet (for insulation class 1
equipment only).
• Otherwise, it may result in electric shock
Keep the power cord and the product away
from a heater.
• Otherwise, it may result in electric shock
or fire.
shock.
or injury.
or fire.
Avoid connecting multiple electric appliances to a single wall outlet.
• Otherwise, it may result in fire due to
overheating of the wall outlet.
Plug the power plug in firmly.
• Otherwise, it may result in fire.
Avoid bending or twisting the power cord
excessively and avoid placing heavy objects
on the cord.
• Otherwise, it may result in electric shock
or fire due to a damaged power cord.
If the pins of the power plug or the wall outlet are covered in dust, clean it using a dry
cloth.
• Otherwise, it may result in fire.
Major Safety Precautions 1-3
Caution
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Avoid unplugging the power plug while the
product is operating.
• Otherwise, it may damage the product
due to electric shock.
When unplugging the power plug from the
wall outlet, make sure to hold it by the plug
and not by the cord.
• Otherwise, it may result in electric shock
or fire.
Installation Related
Warning
Avoid placing burning candles, mosquitorepellent or cigarettes on the product and
installing the product near a heater.
• Otherwise, it may result in fire.
Avoid installing the product in a badly-ventilated location such as inside a bookshelf or
closet.
Make sure to use only the power cord supplied by our company. In addition, do not
use the power cord of another electric appliance.
• Otherwise, it may result in electric shock
or fire.
Connect the power plug to a wall outlet that
can be easily reached.
• When a problem occurs with the
product, you must unplug the power
plug to cut the power off completely. You
cannot cut the power off completely
using only the power button on the
product.
Ask an installation engineer or relevant
company to install the product onto the wall.
• Otherwise, it may result in injury.
• Make sure to use the specified wall
mount.
Keep a distance of at least 10 cm from the
wall when installing the product for ventilation.
• Otherwise, it may result in fire due to
internal over-heating.
Keep the plastic bags used to pack the
product away from children.
• If children place the plastic bags over
their heads, they may suffocate.
• Otherwise, it may result in fire due to
internal over-heating.
Avoid installing the product in a location that
is unstable or exposed to excessive vibrations such as on an unstable or slanted
shelf.
• The product may fall and this may result
in damage to the product or injury.
• If you use the product in a location
exposed to excessive vibrations, it may
result in a problem with the product or
fire.
1-3 Major Safety Precautions
Avoid installing the product in a location
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SAMSUNG
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exposed to dust, moisture (sauna), oil,
smoke or water (rain drops) and installing it
within a vehicle.
Avoid installing the product in a location
exposed to direct sunlight and installing the
product near a heat source such as a fire or
heater.
Caution
• This may result in electric shock or fire.
Avoid installing the product at an easily
reachable height where children may reach
it.
• If a child touches the product, the
product may fall and this may result in
injury.
• Since the front part is heavier, install the
product on a flat and stable surface.
Do not let the product drop while moving it.
• This may result in a problem with the
product or injury.
When installing the product on a console or
shelf, make sure that the front of the product
does not protrude out of the console or
shelf.
• Otherwise, this may cause the product
to fall off and result in a malfunction or
injury.
• Make sure to use a cabinet or shelf
suitable to the size of the product.
If the product is installed in a location where
the operating conditions vary considerably,
a serious quality problem may occur due to
the surrounding environment. In this case,
install the product only after consulting one
of our service engineers about the matter.
• This may shorten the product life cycle
or cause fire.
Do not place the product face down on the
floor.
• This may damage the panel of the
product.
When putting the product down, handle it
gently.
• Otherwise, it may result in a problem
with the product or injury.
• Places exposed to microscopic dust,
chemicals, too high or low temperature,
high humidity, such as airports or
stations where the product is
continuously used for a long time and so
on.
Cleaning Related
Since using a surfactant, which contains a large amount of alcohol, solvent or other strong chemicals, may result
in the discoloration or cracking of the product exterior or the panel surface coming off, be sure to use the recommended cleansing agent only.
You can purchase the recommended cleansing agent from a service center.
Major Safety Precautions 1-3
Before cleaning the product, unplug the
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power cord.
When cleaning the product, do not spray
water directly over the product parts.
Caution
• Otherwise, it may result in electric shock
or fire.
Avoid spraying cleansing agent directly onto
the product.
• This may result in discoloration or
cracking of the exterior of the product or
the panel coming off.
Use a soft, cloth dampened with a "monitorexclusive cleansing agent" and wipe the
product with it.
• If no monitor-exclusive cleansing agent
is available, dilute a cleansing agent
with water at a ratio of 1:10 before
cleaning the product.
• Make sure that water does not enter the
product.
• Otherwise, it may result in fire, electric
shock or a problem with the product.
When cleaning the product, disconnect the
power cord and clean the product with a soft
dry cloth.
• Avoid using chemicals such as wax,
benzene, alcohol, thinner, mosquitorepellent, fragrance, lubrication or
cleansing agent when cleaning the
product.
This may result in the exterior being
deformed or the print being removed.
Because the exterior of the product is easily
scratched, be sure to use a proper cleansing cloth. However, if the cloth is contaminated by alien substances, it may result in
scratches to the exterior; therefore shake off
any alien substances from the cloth before
using it.
Usage Related
Warning
Since a high voltage runs through the product, never disassemble, repair or modify the
product yourself.
• Otherwise, it may result in fire or electric
shock.
• If the product needs to be fixed, contact
a service center.
If the product generates a strange noise, a
burning smell, or smoke, unplug the power
plug immediately and contact a service center.
• Otherwise, it may result in electric shock
or fire.
If you drop the product or the case is damaged, turn the power off and unplug the
power cord. Contact a service center.
• Otherwise, it may result in fire or electric
shock.
When cleaning the product, do not spray
water directly over the product parts.
• Make sure that water does not enter the
product.
• Otherwise, it may result in fire, electric
shock or a problem with the product.
Avoid letting children to hang or climb onto
the product.
• Otherwise, it may result in the product
falling and this may result in injury or
death.
Avoid placing objects such as toys and
cookies on top of the product.
• If a child hangs over the product to grab
an object, the object or the product may
fall and this may result in injury or even
death.
1-3 Major Safety Precautions
When thunder or lighting occurs, unplug the
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power cord and under no circumstance
touch the antenna cable as this is dangerous.
• Otherwise, it may result in electric shock
or fire.
Avoid dropping an object over the product
or cause impact to the product.
• Otherwise, it may result in electric shock
or fire.
Avoid moving the product by pulling the
power cord or antenna cable.
• Otherwise, it may result in electric
shock, fire or a problem with the product
due to damage to the cable.
Avoid lifting up or move the product by holding only the power cord or signal cable.
• Otherwise, it may result in electric
shock, fire or a problem with the product
due to damage to the cable.
Take care not to block the vent by a table
cloth or curtain.
• Otherwise, it may result in fire due to
internal overheating.
When a gas leak occurs, do not touch the
product or the power plug and ventilate
immediately.
• A spark may result in an explosion or
fire.
• During a thunder or lighting storm, do
not touch the power cord or antenna
cable.
Avoid using or placing inflammable spray or
objects near the product.
• This may result in an explosion or fire.
Avoid inserting metal objects such as a
chopsticks, coins or hairpins, or inflammable objects into the product (the vents,
ports, etc).
• If water or an alien substance enters the
product, turn the power off, unplug the
power cord and contact a service center.
• Otherwise, it may result in a problem
with the product, electric shock or fire.
Caution
Avoid placing a liquid container such as a
vase, flowerpot, beverage, cosmetics or
drugs, or a metal object over the product.
• If water or an alien substance enters the
product, turn the power off, unplug the
power cord and contact a service
center.
• Otherwise, it may result in a problem
with the product, electric shock or fire.
Displaying a still image for a long time may
create a persistent image or stain on the
screen.
• If you do not use the product for a long
time, use the power-saving mode or set
the screensaver to the moving picture
mode.
Set the appropriate resolution and frequency for the product.
When not using the product for a long time
such as leaving your home, unplug the
power cord from the wall outlet.
• Otherwise, it may cause dust
accumulation and result in fire caused
by overheating or short circuit or result in
an electric shock.
Avoid turning the product upside down or
moving the product holding only the stand.
• Otherwise, it may result in eye strain.
• This may cause the product to fall
resulting in damage to the product or
injury.
Major Safety Precautions 1-3
Watching the product from too close a dis-
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tance continuously may damage your eyesight.
Avoid using a humidifier or cooker near the
product.
• Otherwise, it may result in electric shock
or fire.
It is imp ortant to give your eye s some res t (5
minutes every hour) when viewing the product screen for long periods of time.
• This will alleviate any eye strain.
Keep small accessories away from the children.
Avoid placing a heavy object over the product.
• Otherwise, it may result in a problem
with the product or injury.
Be careful that children do not place the batteries in their mouths when removed from
the remote control. Place the battery in a
location that children or infants cannot
reach.
• If children have had the battery in their
mouths, consult your doctor
immediately.
Since the display panel is hot after being on
for a long time, do not touch the product.
Take care when adjusting the angle of the
product or the height of the stand.
• If your hand or finger is caught, you may
be injured.
• If the product is tilted excessively, the
product may fall and this may result in
injury.
When using headphones or earphones, do
not turn the volume too high.
• Having the sound too loud may damage
your hearing.
When replacing the batteries, insert them
with right polarity (+, -).
• Otherwise, the battery may become
damaged or it may cause fire, personal
injury or damage due to leakage of the
internal liquid.
Use only specified standard batteries. Do
not use new and used batteries together.
• This may cause a battery to break or
leak and may cause fire, injury, or
contamination (damage).
Maintaining the Correct Posture when Using this Product
Maintain the correct posture when using this product.
• Straighten your back.
• Keep a distance of 45~50 cm from your eyes to the screen. Look down at the screen and
face the screen forwards.
• Maintain the correct posture when using this product.
• Adjust the angle of the product so that light is not reflected onto the screen.
• Keep your elbow at a right angle and keep your arm level with the back of your hand.
• Keep your elbow at a right angle.
• Place your heels flat on the ground while keeping your knees at an angle of 90 degrees or
higher and maintain the position of your arm so that your arm is below your heart.
The batteries (and rechargeable batteries)
are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used
or rechargeable batteries for recycling.
• The customer can return used or
rechargeable batteries to a nearby
public recycling center or to a store
selling the same type of the battery or
rechargeable battery.
1-3 Major Safety Precautions
2 Installing the Product
2-1 Package Contents
• Unpack the product and check if all of the following contents have been included.
• Store the packaging box in case you need to move the Product later.
• If any items are missing, contact your dealer.
• Contact a local dealer to purchase optional items.
Monitor
CONTENTS
Installation Manual Product Warranty User Manual Power Cord
D-Sub Cable LAN Cable Remote Control Batteries (AAA X 2)
DVI Cable Ferrite Core for LAN cable Stereo Cable Cleaning Cloth
The cleaning cloth is supplied with black high-glossy models only.
Installing the Product 2-1
2-2 Installing the Stand
2
3
4
Before attaching the stand, place a soft cloth on a flat, stable surface, and then place the product onto the cloth so that the
screen is facing downwards.
Caution: When placing the product on a flat surface, you can damage the projection on the camera. To prevent damage,
place the monitor down gently and carefully.
Place a soft cloth over a flat, sturdy table, and then place the product onto the cloth so
that the screen is facing downwards.
Turn the stand in the direction indicated by the arrow.
Do not remove the stopper pin before installing the base.
Make sure that the stand has been properly turned in the right direction.
Push the base into the product's stand in the direction indicated by the arrow.
Do not remove the stopper pin before completely installing the stand's base.
Otherwise it may cause physical injury.
2-2 Installing the Product
Turn the connecting screw at the bottom of the stand fully so that it is completely fixed.
5
6
After installation of the base is complete, stand the product up.
Remove the stopper pin.
Adjust the height of the screen to your specifications.
- Caution
Avoid lifting the product holding only the stand.
- Caution
Avoid moving the product only holding it by the camera.
Disassembly is in the reverse order of assembly.
Installing the Product 2-2
2-3 Removing the Stand
2
A
3
Before removing the stand, place a soft cloth on a flat, stable surface, and then place the product onto the cloth so that the
screen is facing downwards.
Caution: When placing the product on a flat surface, you can damage the projection on the camera. To prevent damage,
place the monitor down gently and carefully.
Place a soft cloth over a table to protect the product, and then place the product onto
the cloth so that the front of the product is facing downwards.
Hold the product's stand as shown in the picture, and then detach the rear cover.
Unfasten the screws indicated as " ."
The stand can be detached after removing the screws.
Hold the main body of the product as shown in the picture.
Lift and separate the unscrewed stand.
2-3 Installing the Product
2-4 Installing a VESA Wall Mount or Desk Mount
A B
This product has a 100 mm x 100 mm / 200 mm x 100 mm VESA compatible stand mount.
A. Stand Mount
B. Stand (Optional)
To attach a VESA compatible wall mount, follow these steps:
1. Turn the product off, and the unplug the power cord from the wall outlet.
2. Place a soft cloth or cushion on a flat surface to protect the panel and place the product face down on the cloth or cushion.
3. Detach the rear cover.
4. Remove the stand as described previously.
5. Align the groove of the part of the product that is to be connected to the stand with the groove in the stand (desk-top stand,
wall mount stand or another stand) and firmly fix the stand by fastening the screw.
• If you use a screw that is longer than the standard specifications, the inside of the product may be damaged.
• For wall mounts that are not compatible with the standard VESA specifications, the length of the screw may differ
depending on the corresponding specifications.
• Do not use screws that are incompatible with the standard VESA specifications and do not screw them in using
excessive force.
This may result in damage to the product or injury due to the product falling.
The company shall not be held liable for any damage or injury.
• Samsung shall not be held liable for any damage to the product or injury caused by using a stand that is not compatible
with the specified specifications or due to an installation not performed by an authorized installation engineer.
• When installing the product using a wall mount, purchase a wall mount that provides at least 10 cm of clearance from
the wall.
• Samsung shall not be held liable for any problems caused by using a stand that is not compatible with the specified
specifications.
• Use the wall mount according to the specifications of your country.
Installing the Product 2-4
2-5 Connecting with a PC
Computer
DVI INPOWERPOWER S/W RGB IN AUDIO INSERVICE
1
3-1 3-2
4 52
The connecting parts may differ depending on the product model.
Connect the monitor to your PC as illustrated when you intend to use the monitor as a computer display only, and do not
intend to use the video call function.
To connect the monitor and use it as a computer display only, follow these steps:
1. POWER S/W : Turns the product on and off.
2. Connect one end of the power cord to the [POWER] port of the product and connect the other end of the power cord to the
220V or 110V wall outlet.
The monitor recognizes the input voltage and switches automatically.
3. Connect the product to a PC depending on the video output supported by the PC.
3-1. When the graphics card provides DVI (Digital) output
• Connect the [DVI IN] port of the product to the DVI port of the PC with the DVI cable.
3-2. When the graphics card provides D-Sub (Analog) output
• Connect the [RGB IN] port of the product to the [RGB IN] port of the PC with the D-Sub cable.
4. SERVICE : Dedicated to A/S
5. Connect the [AUDIO IN] port on the rear side of the monitor to the sound card of the PC.
After the product is connected to a PC, you can turn the product on and use it.
When both the DVI (<DVI>) and D-Sub (<PC>) cables are connected, you can select the input signal <PC or DVI> by
pressing the [ /SOURCE] button.
2-5 Installing the Product
2-6 Connecting to the Video Conference Monitor
7
POWERPOWER S/W SERVICE
1 5432
Computer
Hub
LAN LAN
MIC
6
The connecting part may differ depending on the product model.
Connect the monitor to your PC as illustrated when you intend to use the monitor as a computer display and to send and
receive video calls or participate in video conferences.
Ensure that only one of the two [LAN] ports is connected to the network using a LAN cable.
To connect the monitor to your PC and use it as a computer display and for video calls and video conferences, follow these
steps:
1. POWER S/W : Turns the product on and off.
2. Connect one end of the power cord to the [POWER] port of the product and connect the other end of the power cord to the
220V or 110V wall outlet.
The monitor recognizes the input voltage and switches automatically.
3. Connect between the [LAN] port on the product and your network using a LAN cable.
4. Connect the LAN cable between the [LAN] port on the product and the [LAN] port on your PC.
You do not have to connect the monitor to a PC to make video calls.
When using the same IP for both the PC and the Video Conference Monitor, you must connect the LAN cables as
shown above.
5. SERVICE : Dedicated to A/S
6. Connect the headphone cable to the headphone port on the product.
Connect it only when needed, since this product has an internal speaker. Note that it can only be used for a video call.
7. Connect the microphone cable to the microphone port on the product.
Connect it only when needed, since this product has an internal microphone. Note that it can only be used for a video
call.
Once the connection is finished, turn on the power and press the [ /SOURCE] button to select <VC> as the input signal.
Installing the Product 2-6
Ferrite Core
• The ferrite cores are used to shield the cables from interference.
• When connecting a cable, open the ferrite core and clip it around the cable near the plug.
2-6 Installing the Product
2-7 Kensington Lock
B
A
A Kensington Lock is an anti-theft device that enables users to lock the product so that they can safely use it in public locations.
Since the shape and usage of the locking device may differ depending on the model and the manufacturer, for more information,
refer to the User Manual supplied with the locking device for more information.
You must purchase the Kensington Lock separately.
To lock the product, follow these steps:
1. Wrap the Kensington lock cable around a large, stationary object such as a desk or chair.
2. Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable.
3. Insert the locking device into the Kensington slot on the Monitor ( ).
4. Lock the lock ( ).
These are general instructions. For exact instructions, see the User Manual supplied with the locking device.
You can purchase the locking device from an electronics store, an online shop, or our service center.
Installing the Product 2-7
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