Sprint and Nextel have come together offering you more
choice and flexibility to do whatever you want, whenever you
want.
This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. With Sprint, the power is back in
your hands, where it belongs. Sprint. Power Up.
Welcome and thank you for choosing Sprint.
i
Page 10
Introduction
This Phone User Guide introduces you to Sprint Service and all
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Phone
⽧ Section 3: Sprint Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
will also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
ii
Phone
Guide
Note:
WAR NI NG
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.sprint.com and sign on to My Sprint Wireless
to access the most recent version of the phone guide.
Please refer to the Important Safety Information section
on page 291 to learn about information that will help
you safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Page 11
Your Phone’s Menu
The following list outlines your phone’s main menu structure
in List view. For more information about navigating through
the menus, please see “Navigating Through Phone Menus”
on page 39. For information about changing your main menu
style, see “Changing the Phone’s Menu Style” on page 75.
In addition to the menu options, the UpStage
has implemented three easy-to-use media icons via the
Main LCD:
䢇 Sync My Music allows you to synchronize the music files
available on your PC with those found on your phone. This
one-for-one match is done by using Sprint’s Music
Manager application found on your CD-ROM in the box.
䢇 Music Library allows you access and play media that has
been added to the playlists on your remote music library.
䢇 Buy Music allows you to purchase music via the Sprint
Music Store and then download the purchased files to
your phone.
TM
by Samsung®
Press Menu () from the Navigation Pad to display the
following:
MENU
FAVORITES (LEFT SOFTKEY)
1: Speed Dial #s2: Send Text
3: Scheduler4: Bluetooth
5: My Account6: Sprint Navigation
7: <Add Favorite>8: <Add Favorite>
9: <Add Favorite>0: <Add Favorite>
*: <Add Favorite>#: <Add Favorite>
WEB
iii
Page 12
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
SPRINT TV
ON DEMAND
MISSED ALERTS
MUSIC
MY CONTENT
1: Background Manager
2: Games
1: Get New Games2: My Content Manager Games
3: Midnight Bowling4: Nightclub Empire DEMO
5: PAC-MAN/Ms. PAC-MAN DEMO 6: Tetris demo
7: World Series of Poker
3: Ringers
1: Get New Ringers2: My Content Manager Ringers
3: Larry The Cable Guy
4: Screen Savers
1: Get New Screen Saver2: My Content Manager Screen Savers
5: Applications
1: Get New Applications2: My Content Manager Applications
3: Sprint Movies4: Sprint Power View
6: IM & Email
1: Get New IM & Email2: My Content Manager IM & Email
7: Call Tones
8: Music Library
iv
Page 13
MESSAGING
1: Send Message
1: Text2: Picture Mail
3: Hand.Msg4: VoiceSMS
2: Text Message
1: Inbox2: Outbox
3: Drafts4: Send Text
3: Picture Mail
1: Inbox2: Sent Mail
3: Saved Mail4: Pending
4: VoiceSMS
5: IM & Email
1: PCS Mail2: AOL
3: MSN 4: Yahoo!
5: Other
6: Chat & Dating
7: Voicemail
1: Call Voicemail2: Clear Envelope
8: Premium Message
9: Settings
1: General
1: Notification
1: Message & Icon2: Icon only
2: Preset Messages
1: Can’t talk right now. Send me a message.2: Call me
3: Where are you?4: Can you pick up5: Meet me at
6: Let’s get lunch.7: The meeting has been cancelled.
8: I’ll be there at9: What time does it start?
10: I love you!11: [Empty]12: [Empty]
13: [Empty]14: [Empty]15: [Empty]
16: [Empty]17: [Empty]18: [Empty]
19: [Empty]20: [Empty]
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Page 14
3: Message Alert
1: Volume
1: Voicemail2: Text Message3: Picture Mail
2: Type
1: Voicemail2: Text Message3: Picture Mail
3: Reminder
1: Off2: Once3: Every 2 min
4: Auto-Erase (Yes/No)
2: Text Message
1: Save in Outbox (Yes/No)2: Priority (Normal/Urgent)
3: Call Back # (None/xxxxxxxxxx/Other)
4: Edit Signature (On/Off)
3: VoiceSMS Opt.
1: Speakerphone (On/Off)2: From Name
TO OL S
1: Mobile Podcasts
2: Mass Storage
1: Connect to PC
2: File Manager
1: Phone2: Memory Card
3: Format (Yes/No)
4: Memory Info.
1: ALL2: Phone
3: Card
3: Voice Service
1: Call <Name or #>2: Send Text <Name or #>
3: Send Email < Name>4: Send Voice SMS <Name>
5: Lookup < Name>6: Go To <App>
4: Voice Memo
1: Record2: Review
vi
Page 15
5: Bluetooth
1: Add New Headset
2: Add New
3: Trusted Devices
4: Settings
1: Enable (On/Off)
2: Visibility
1: Always visible2: Visible for 3min3: Hidden
3: Device Name
4: Receive Contents to
1: Phone2: Memory Card
5: Device Info
6: Planner
1: Today2: Scheduler
3: Task List4: Countdown
7: Memo Pad
8: World Time
9: Alarm Clock
1: Alarm #12: Alarm #2
3: Alarm #3
0: Calculator
*: Phone Tutorial
PICTURES
1: Camera
Press the right softkey to view the following options:
1: Night Shot Mode
1: On2: Off
2: Self Timer
1: Off2: 5 sec3: 10 sec
vii
Page 16
3: Fun Tools
1: Fun Frames
1: Off2: Birthday3: Bubble
4: Leaves5: Halloween6: Fingers
7: On Air8: Big Mouth9: Dizzy
10: Love11: Christmas
Press Mute (left softkey) to mute the onboard microphone
xvi
Page 25
Press Menu/OK () on the phone side of the UpStage
display the following Quick Access features:
MENU
OK
CALL HISTORY
1: Outgoing Calls
2: Incoming Calls
3: Missed Calls
4: Recent Calls
FIND CONTACTS
SEND TEXT MESSAGE
ADD NEW ENTRY
TM
to
xvii
Page 26
xviii
Page 27
Getting Started
Section 1
M
M
TT
Page 28
2
Page 29
Section 1A
Setting Up Service
In This Section
⽧ Getting Started With Sprint Service
⽧ Setting Up Your Voicemail
⽧ Sprint Account Passwords
⽧ Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint Service.
Setting Up Service
Section 1A: Setting Up Service3
Page 30
Getting Started With Sprint Service
Determining if Your Phone is Already Activated
If you purchased your UpStageTM at a Sprint Store, it is
probably activated, unlocked, and ready to use. If you
received your phone in the mail, it probably has been
activated; all you need to do is unlock it.
If your phone is not yet activated, please call Sprint Customer
Service at 1-888-211-4727.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press to turn the phone on.
2. Press to access the User Lock
Note:
3. Enter your four-digit lock code. (For security purposes,
Tip:
END
screen.
To select a softkey action, press the softkey button directly
below the softkey text that appears at the bottom left and
bottom right of your Phone Display screen. Softkey actions
change according to the screen you’re viewing and will not
appear if there is no corresponding action available.
the code is not visible as you type.)
If you can’t recall your lock code, try using the last four digits
of either your Social Security number, the wireless phone
number, 0000, or NATL (6285). If none of these work, call
Sprint Customer Service at 1-888-211-4727.
4Section 1A: Setting Up Service
Page 31
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off. Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
Before gaining access to your voicemail, your phone must be
Note:
activated. (See “Reaching Sprint Customer Service” on
page 7.)
To set up your voicemail:
1. From standby mode, press and hold on the phone’s
keypad.
2. Follow the system prompts to:
䡲 Create your personalized passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Change your personal options.
䡲 Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode).
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Sprint recommends you enable your
voicemail passcode.
1
1
Setting Up Service
For more information about using your voicemail, see “Using
Voicemail” on page 228.
Section 1A: Setting Up Service5
Page 32
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint Power Vision
has access to your information, you will need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number.
If you are not the account owner (if someone else receives the
invoice for your Sprint service), you can get a sub-account
password at
www.sprin t.com and to use when calling Sprint
www. sp rin t.c o m.
Voicemail Password
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 228 for more information on your voicemail password.
Sprint Power Vision Password
With your UpSta geTM, you may elect to set up a Sprint Power
Vision password. This optional password may be used to
authorize the purchase of Premium Services content and to
also protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www. sp rin t. co m or call Sprint Customer Service at
1-888-211-4727.
SM
account. To ensure that no one else
6Section 1A: Setting Up Service
Page 33
Getting Help
Visit www.sprint.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your
Sprint service plan).
䢇 Learn more about Sprint Power Vision and other great
products like Sprint Picture Mail, games, ringers, screen
savers, and more.
䢇 Make your life easier by enrolling in Sprint online billing
and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest phones.
䢇 View and pay your bill.
䢇 View available Sprint service plans and options.
Reaching Sprint Customer Service
You can reach Sprint Customer Service through several
different methods:
䢇 Press (using the phone’s keypad).
䢇 Sign on to your account at www .sprint.co m.
䢇 Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers).
䢇 Write to us at:
Sprint Customer Service, P.O. Box 8077, London, KY 40742.
TALK
ABC
2
Shift
Setting Up Service
Section 1A: Setting Up Service7
Page 34
Receiving Automated Billing Information
For your convenience, your phone gives you access to billing
information on your Sprint account. This information
includes: balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
To access automated billing information:
䢇 Press (using the phone’s keypad).
This service may not be available in all Affiliate areas.
Note:
TALK
Shift
4
GHI
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings; movie listings or showtimes; driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call (Name, Address, and City/State) and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411 and you will also
be billed for the airtime.
To call Sprint 411:
䢇 Press (using the phone’s keypad).
1 1
4
GHI
TALK
8Section 1A: Setting Up Service
Page 35
Sprint Operator Services
Sprint Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or third party.
To access Sprint Operator Services:
䢇 Press .
For more information or to see the latest in products and
services, visit us online at
TALK
Next
0
www.sprin t.com.
Setting Up Service
Section 1A: Setting Up Service9
Page 36
10
Page 37
Your Phone
Section 2
M
M
TT
Page 38
12
Page 39
Phone Basics
In This Section
⽧ Phone View (Phone Display Screen)
⽧ MP3 View (Main LCD)
⽧ Viewing the Display Screens
⽧ Features of Your Phone
⽧ Turning You r Pho ne On and Off
⽧ Using Your Phone’s Charger
⽧ Using a microSD Memory Card in Your Phone
⽧ General Overview of the Menus
⽧ Navigating Through Phone Menus
⽧ Displaying Your Phone Number
⽧ Making and Answering Calls
⽧ Entering Text
⽧ Entering Text Using the Virtual Keypad
Section 2A
Phone Basics
Your phone is packed with features that simplify your life and
expand your ability to stay connected. This section will guide
you through the basic functions features of your phone.
Section 2A: Phone Basics13
Page 40
Phone View (Phone Display Screen)
1. Camera
2. Phone Display
7. Numeric Keypad
8. Shift/Asterisk Key
Screen
3. Left Softkey
4. Camera Key
5. TALK Key
6. Voicemail Key
9. Microphone
17. Speaker
16. Menu/OK Key
15. Right Softkey
14. BACK (Clear) Key
13. END (Power) Key
12. Navigation Key
11. Space/Pound Key
10. Plus Code
Dialing Key
14Section 2A: Phone Basics
Page 41
Key Phone Functions
1. Camera allows you take a picture or video.
2. Phone Display Screen displays all the information needed
to operate your phone, such as the call status, the
contacts, the date and time, and the signal and battery
strength. Menu options and fields are limited to the
smaller LCD size. Not all menu options are available via
this screen. Only one screen can be active and
illuminated at any one time.
3. Left Softkey allows you to select softkey actions or menu
items corresponding to the bottom left line on the
display screen. When used on the Main LCD, it also
provides quick access to your favorite or often used
phone features.
4. Camera Key allows you to take pictures when you are in
camera mode.
5. TALK Key allows you to place or receive calls, answer Call
Waiting, use Three-Way Calling, or activate Voice Dial.
6. Voicemail Key allows you to quickly access your
voicemail. Press and hold this key for two seconds to
automatically dial your voicemail’s phone number.
7. Numeric Keypad allows you to enter numbers, letters,
and characters.
8. Shift/Asterisk Key enters the asterisk [*] character for
calling features. In the text entry mode, press this key to
change the capitalization mode.
9. Microphone allows other callers to hear you clearly
when you are speaking to them.
10. Plus Code Dialing Key automatically dials the
international access code for the country in which you
are located (for instance, 011 for international calls
placed from the United States).
Phone Basics
Section 2A: Phone Basics15
Page 42
11. Space/Pound Key enters the pound [#] character for
calling features. In the text entry mode, press this key to
enter a space.
12. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
This keypad is for use when the Phone Display screen is
active.
䡲 Press Up to access Send Quick Text.
䡲 Press Down to access Missed Alerts.
13. END (Power) Key ends a call. Press and hold this key for
two seconds to turn your phone on or off. While in the
main menu, it returns the phone to standby mode and
then cancels your input. When you receive an incoming
call, press this key to enter silent mode and mute the
ringer.
14. BACK (Clear) Key deletes characters from the display
while in text entry mode. When in a menu, press the
BACK key to return to the previous menu. This key also
allows you to return to the previous screen in a
Sprint Vision session.
15. Right Softkey allows you to select softkey actions or
menu items corresponding to the bottom right line on
the display screen. It also provides quick access to your
phone contacts list.
16. Menu/OK Key allows you to access the menu screen. It
also allows you to accept choices offered when
navigating through a menu.
17. Speaker allows you to hear the other caller and the
different ring tones or sounds offered by your phone.
16Section 2A: Phone Basics
Page 43
MP3 View (Main LCD)
18. Volume Keys
19. Reset slot
20. Power/Accessory
Interface Connector
21. Navigation
Pad
25. Lock Button
24. FLIP
Button
23. microSD Card
Slot
22. Main LCD
Key MP3 Functions
18. Vol ume Keys allow you to adjust the ringer volume in
standby mode or adjust the voice volume during a call.
The volume key can also be used to scroll up or down to
navigate through the different menu options. To mute
the ringer during an incoming call, press the volume key
up or down. The Up/Down volume keys also act as a
page-by-page scroll within certain lengthy menu
screens.
Phone Basics
Section 2A: Phone Basics17
Page 44
This is especially helpful within the Speed Dial entry list
where there can be about 99 individual entries to sort
through.
19. Reset Slot allows you to quickly turn off the phone in the
case of a program or application error. If the phone ever
“freezes” and is unresponsive, carefully inserting a thin
blunt object (such as the end of a paper clip) into this
slot will exit the current screen and cycle power to the
phone.
20. Power/Accessory Interface Connector allows you to
connect a power cable and optional accessories such as
a USB cable or a hands-free headset for convenient,
hands-free conversations.
21. Navigation Pad is a touch-sensitive input pad which
allows you to scroll through the entire phone’s menu
options. This pad is for use when the Main LCD is active.
On the phone’s initial power-up, an onscreen tutorial is
activated and guides through the process of learning
how to use the Navigation Pad.
䡲 If this tutorial is not available after the phone’s
power-up cycle, it can re-activated by launching the
Phone Tutorial (Menu > Tools > Phone Tutorial). See
“Navigating Through Phone Menus” on page 39.
You cannot circulate on the Navigation Pad. Movements must
Note:
be in either a horizontal or vertical direction at any one time.
22. Main LCD displays all the information needed to operate
your phone, such as the call status, the contacts, the
date and time, and the signal and battery strength. The
larger display area allows you to view more menu items
than possible via the smaller Phone Display screen. Only
one screen can be active and illuminated at any one
time.
18Section 2A: Phone Basics
Page 45
23. microSD Card Slot allows you to install a microSD card for
use in data and media storage. (You can either use the
microSD card included in the phone box or any other
compatible microSD card up to 2GB.)
24. FLIP Button allows you switch between the Main LCD
and the smaller Phone Display screen. This toggling
between the two screens also activates/deactivates
certain side-specific features.
25. Lock Button allows you to lock both the phone’s keypad
and Navigation Pad.
Phone Basics
Section 2A: Phone Basics19
Page 46
Viewing the Display Screens
Both of your display screens provide a wealth of information
about your phone’s status and options. This list identifies
many of the symbols you’ll see on your display screens:
To view a list of your phone’s icons and descriptions, activate
Tip:
the Main LCD screen and select Menu > Settings > Phone Info >
Icon Glossary.
Indicates that your Sprint Vision connection
is active.
Indicates that you are sending information.
Indicates that you are receiving information.
Indicates that your Sprint Vision connection
is dormant or inactive.
Indicates that high-speed Sprint Power Vision
connection is available.
Indicates that your phone is connected to a
high-speed Sprint Power Vision connection.
Indicates that your high-speed
Sprint Power Vision connection is active and
communicating.
Indicates that the high-speed Sprint Power Vision
connection is dormant.
20Section 2A: Phone Basics
Page 47
Indicates that position location is active.
Indicates that position location is inactive.
Indicates that your phone is in Web security
mode.
Indicates that your phone is in a roaming area.
Indicates that your phone is using a microSD
memory card.
Indicates that you have new voicemail, text,
numeric pages, picture messages, video messages,
or Wireless Application Protocol (WAP) messages
waiting. Press briefly to see a list of pending
TALK
messages or press and hold to dial into your
voicemail box.
Indicates that there is an unread message in
your Inbox.
Indicates that the text message has been read.
Indicates that there is an unread urgent message
in your Inbox.
Indicates that you have read the urgent message.
Phone Basics
Indicates that there is an unchecked SMS Voice
message in your Inbox.
Section 2A: Phone Basics21
Page 48
Indicates that you have listened to the SMS Voice
message.
Indicates that the message was sent.
X
Indicates that the message failed to be sent.
Indicates that you have a message pending.
Indicates that the message is a draft.
Indicates that there is URL text contained within
the text message.
Indicates that your message is locked.
Indicates that the TTY option is on.
Indicates that your phone is in vibrate all mode.
Indicates that your phone has a ringer volume set
and the vibrate option is checked.
Indicates that your phone’s ringer is turned off and
the vibrate option is not checked.
Indicates that the ringer is set at a level between
1 - 8 or that 1-Beep is selected.
Indicates that your phone’s ringer is turned off and
the vibrate option is disabled.
22Section 2A: Phone Basics
Page 49
Indicates that an alarm is set on your phone.
Indicates your phone is in use and a call is in
progress.
Indicates that your phone cannot find a signal or is
disabled.
Displays your current signal strength. The more
lines you have, the stronger your signal.
Indicates your current internal battery charge
strength. (Icon shown fully charged in idle mode.)
Indicates your current external battery charge
strength. (Icon shown fully charged in idle mode.)
Indicates your current battery charge strength.
(Icon shown fully discharged in idle mode.)
Indicates that your phone is muted and no sound
will be heard through the microphone.
Indicates that key tones have been muted.
Indicates that the speakerphone is enabled.
Indicates that the camera is enabled.
Phone Basics
Indicates that the camcorder is enabled.
Indicates that the self-timer function is enabled.
With the self-timer enabled, a set amount of
time is required prior to taking a picture.
Section 2A: Phone Basics23
Page 50
Indicates that the white balance is set to auto.
AUTO
WB
AUTO
Indicates that the white balance has been set to
Sunny. This is used for taking pictures or movies
outdoors on bright sunny days. This icon is also
used for indicating the brightness level.
Indicates that the white balance has been set to
Cloudy. This is used for taking pictures or
movies outdoors under cloudy conditions.
Indicates that the white balance has been set to
Tungsten. This is used for taking pictures or
movies indoors under normal lighting
conditions.
Indicates that the white balance has been set to
Fluorescent. This is used for taking pictures or
movies indoors under fluorescent lighting
conditions.
Indicates that the white balance has been set to
WB
Manual. This is used for taking pictures indoors
or outdoors using your own custom settings.
Indicates that a video or voice memo is currently
being recorded.
Indicates that a voice memo or video playback has
been paused.
Indicates that a voice memo or video is playing.
24Section 2A: Phone Basics
Page 51
Indicates that media has been uploaded to an
online album or folder.
Indicates that voice captioning is enabled. This
indicates that audio is currently being recorded.
Indicates that Bluetooth technology is active and
enabled.
Indicates that Bluetooth device is connected.
Display indicators help you manage your roaming charges by
Note:
letting you know when you’re off the Sprint National
Network. (For more information, see Section 2D: Controlling
Your Roaming Experience on page 117.)
Phone Basics
Section 2A: Phone Basics25
Page 52
Features of Your Phone
Congratulations on the purchase of your phone. The
UpStage
TM
is lightweight, easy-to-use, and reliable, and it also
offers many significant features and service options. The
following list previews some of those features and provides
page numbers where you can find out more:
䢇 The Sprint Music Manager application works together
with your phone to migrate and manage music files
between your PC and phone. UpStage's built-in music
player provides you with familiar playback and playlist
options so you can listen to your music when and how
you want to (page 261).
䢇 The 2x digital zoom on the fixed 1.3 Megapixel Camera
provides allows you to shoot great pictures for use as
either a screen saver or as an attachment to a text or
picture mail (page 179).
䢇 Digital dual-band capability allows you to make and
receive calls while on the Sprint National Network and to
roam on other 1900 and 800 MHz digital networks where
Sprint has implemented roaming agreements (page 117).
䢇 Two LCD screens make it easier to use the features of both
the phone and the MP3 player, while the Main LCD's new
touch-sensitive Navigation Pad makes moving through
menus a breeze. This new compact design streamlines
both the Phone and MP3 player into their own separate
entities (page 36).
䢇 Sprint Vision provides access to the wireless Internet in
digital mode, giving you the power to send email and
instant messages and join chatrooms. (For more
information, please see the Experience Sprint Power Vision
guide included with your phone.)
26Section 2A: Phone Basics
Page 53
䢇 Sprint Power Vision lets you download your favorite
music from the Sprint Music Store® and get exciting On
Demand media content through your phone. (For more
information, please see the Experience Sprint Power Vision
guide included with your phone.)
䢇 Sprint Power Vision’s Mobile Podcasting Services provide
you access to RSS distributed audio content on your
mobile phone and allow you to listen to audio podcasts
right on your phone. (For more information, please see
“Mobile Podcasting” on page 249.)
䢇 Sprint Mail (see the Experience Sprint Power Vision guide),
SMS Text Messaging (page 237), and SMS Voice
Messaging (page 241) provide quick and convenient
messaging capabilities.
䢇 Sprint Voice Command lets you dial phone numbers by
speaking someone’s name or the digits of their phone
number (page 281).
䢇 Games, ringers, screen savers, and other applications can
be downloaded to make your phone as unique as you are.
Additional charges may apply. (For more information,
please see the Experience Sprint Power Vision guide
included with your phone.)
䢇 The Contacts list allows you to store up to 500 entries,
with up to five phone numbers per entry (page 131).
䢇 The built-in Scheduler offers several personal information
management features to help you manage your busy
lifestyle (page 147).
䢇 The Phone as Modem feature lets you use your phone as a
modem to connect your laptop or desktop computer to
the Internet anywhere on the Sprint National Network.
(For more information, please see the Experience Sprint Power Vision guide included with your phone.)
䢇 Your phone is equipped with a Location feature for use in
connection with location-based services (page 85).
Phone Basics
Section 2A: Phone Basics27
Page 54
䢇 T9 Text Input lets you quickly type messages with one
keypress per letter (page 65).
䢇 Speed dial lets you dial phone numbers with one or two
key presses (page 62).
Turning Your Phone On and Off
Turning Your Phone On
To tu rn yo ur ph on e o n:
䊳 Press and release on your wireless phone.
Once your phone is on, the Phone Display screen may display
a “Searching” screen, which indicates your phone is searching
for a signal from Sprint. When your phone does finds a signal,
it automatically enters standby mode – the phone’s idle state.
At this point, you are ready to begin making and receiving
calls.
END
Note: You can change the default power-up side through Menu >
Settings > Display > Power Up Screen
.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search for Sprint service by pressing any key (when your
phone is turned on).
The Power Save feature helps to conserve your battery power
Note:
when you are in an area where there is no signal.
28Section 2A: Phone Basics
Page 55
Turning Your P hone Off
To tu rn yo ur ph on e o ff :
䊳 Press and hold for two seconds until you see the
powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the
battery is charging).
END
Locking the Phone
The Lock button allows you to lock both the phone’s keypad
and Navigation Pad.
To quickly lock the phone:
䊳 Slide the Lock button (seen below) in the direction of the
arrow to lock the phone’s keypad and Navigation Pad.
Locking the phone in this manner activates the power
save mode. All incoming calls are still received, any
assigned ring tones will begin playing, and Caller ID
information will be displayed on the last active screen.
When the phone is locked, press the Volume key to view the
Note:
Time and Date. Locking the phone reduces battery
consumption, extends phone usage, and prevents
inadvertent dialing.
Lock Button
FLIP
Seeing the RED background
indicates the phone is locked.
Phone Basics
Section 2A: Phone Basics29
Page 56
To quickly unlock the phone:
䊳 Slide the Lock button back towards the FLIP button (seen
above) to unlock both the phone’s keypad and
Navigation Pad. The phone returns to the previously
active screen.
Using Your Phone’s Charger
UpStage does not have a user-accessible battery compartment.
Note:
If a future technical issue ever arises surrounding the battery
(charge time, usage, or a dead battery condition), please
contact Sprint Customer Service at 1-888-211-4727.
Sprint- or manufacturer-approved accessories can be found at
Sprint Stores or through your phone’s manufacturer, or call
1-866-343-1114 to order. They’re also available at
www.sprint.c om.
Battery Capacity
Your phone is equipped with a pre-installed Lithium Polymer
battery. It allows you to recharge your battery before it is fully
drained. The battery provides up to 2.5 hours of continuous
digital talk time.
When the battery reaches 5% of its capacity, the battery icon
blinks. When there are approximately two minutes of talk
time left, the phone sounds an audible alert and then powers
down.
Long backlight settings, searching for service, vibrate mode,
Note:
Bluetooth, and browser use will affect the battery’s talk and
standby times.
30Section 2A: Phone Basics
Page 57
Be sure to watch your phone’s battery level indicator and
Tip:
charge the battery before it runs out of power.
Charging the Battery
Your phone’s internal Lithium Polymer battery is rechargeable
and should be charged as soon as possible so you can begin
using your phone.
It is recommended that you charge your battery for at least
Tip:
six hours before first using your phone. This guarantees you
begin using your phone with a fully charged battery.
Keeping track of your battery’s charge
is important. If your battery level
becomes too low, your phone
automatically shuts off and you will
lose all the information you were just
working on. For a quick check of your
phone’s battery level, glance at the
battery charge indicator located in
the upper-right corner of your
Main LCD or at the upper-left of the
Phone Display screen.
If the battery charge is getting too low, the battery icon
() blinks and the phone sounds a warning tone.
Always use a Sprint-approved travel charger or vehicle power
adapter to charge your battery.
Phone Basics
War nin g!
Note:
Using the wrong battery charger could cause damage to
your phone and void the warranty.
The green battery icon appears only when connected to the
Extended Battery Wallet. The red battery icon indicates the
charge of the internal Lithium Polymer battery.
Section 2A: Phone Basics31
Page 58
Using the Travel Charger
To use the travel charger provided with your phone:
䊳 Plug the terminal end of the charger into the phone’s
power interface connector and the other end into an
electrical outlet.
It takes about three hours to fully recharge a completely
Note:
rundown (discharged) battery.
Phone
Display
Camera
Interface
Connector
Incorrect
Correct
Connector Plate
䡲 The battery charge state (charged/charging) is
reflected on both display screens. Three bars on the
battery icon () indicate a fully charged battery.
Using the Extended Battery Wallet
With the Extended Battery Wallet, Samsung gives you the
freedom to do all the things you want to do with your phone,
for as long as you want. And just like your UpStage
Extended Battery Wallet is two great things in one – it's both
an extra battery and a protective case for your phone.
32Section 2A: Phone Basics
TM
, the
Page 59
Using both the internal battery and the extended battery
Note:
wallet can provide 6.3 hours is the total combined talk time.
To charge the phone while inside the battery wallet:
1. Open the battery wallet and locate the connector pins.
2. Locate the phone’s connector plate and align it over the
connector pins on the wallet.
Interface
Connector
Battery Wallet
Alignment
Grooves
Connector
Pins
Release Switch (2)
3. Carefully insert the phone into the alignment grooves
on the wallet until the phone securely snaps into place.
4. Plug the terminal end of the charger into the phone’s
power interface connector and the other end into an
electrical outlet.
5. The battery charge state for both devices is reflected on
both display screens by indicating two separate battery
icons. The green battery icon indicates the charge status
Phone Basics
Section 2A: Phone Basics33
Page 60
for the wallet’s battery, whereas the red battery icon
represents the charge status for the phone.
䡲 Three bars on the green battery icon () indicate
a fully charged battery wallet.
The battery wallet offers storage and supplemental power for
Note:
the phone. If the phone is inserted within the wallet during a
charge cycle, the charging priority is first to the phone and
then secondly to the battery wallet. The phone is completely
charged before the wallet’s battery begins its charge cycle.
To release the phone from the wallet:
1. With one hand, carefully grab the edges of the phone.
2. With the other hand, firmly squeeze both release
switches (see illustration on page 32) and then separate
the phone from the wallet.
UL Certified Travel Adapter
The Travel Adapter for this phone has met UL 1310 safety
requirements. Please adhere to the following safety
instructions per UL guidelines.
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY
LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE
PROPERTY DAMAGE.
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.
DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,
CAREFULLY FOLLOW THESE INSTRUCTIONS. FOR CONNECTION
TO A SUPPLY NOT IN THE U.S.A., USE AN ATTACHMENT PLUG
ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER
OUTLET. THIS POWER UNIT IS INTENDED TO BE CORRECTLY
ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT
POSITION.
34Section 2A: Phone Basics
Page 61
Using a microSD Memory Card in
Your Phone
microSD Memory Card
Your phone is capable of supporting a memory storage media
known as a microSD™ memory card (TransFlash™ card). This
card is the newest standard of flash memory specifically
designed for use with ultra-small mobile phones and other
devices. It is ideal for storing media-rich files such as music,
videos, and photographs in your phone.
The in-box contents come with a 64MB memory card.
Note:
The maximum storage size for this media card is 2 GB.
Installing the microSD Memory Card
To install the card:
1. Locate the memory slot on the right side of the phone
and temporarily remove the microSD plastic cover.
microSD slot
plastic cover
Phone Basics
Memory Slot
2
microSD
card
Section 2A: Phone Basics35
Page 62
2. Orient the microSD’s contact gold contact pins upward
(shown above).
3. Carefully insert the microSD card into the opening and
firmly push it in until you hear a click which indicates
the card is now securely installed.
To remove the card, once it has been inserted, firmly push the
Note:
end of the card further into the phone and release—the card
should pop out from the memory card slot. If this does not
work, repeat this process again.
4. With the card now securely installed, resecure the
plastic cover over the microSD slot on the phone.
General Overview of the Menus
Some of the features and functions of UpStageTM are
specifically designed for use and display on a particular
screen size.
You can dial phone numbers, enter or edit text by either using
the:
䢇 Virtual keypad (via the Main LCD)
䢇 Phone’s keypad
If a main menu feature requires
text/number entry, the phone will automatically activate the
phone side of the device by turning off the Main LCD and
illuminating the Phone Display screen and keys.
Unless otherwise specified, this document describes the phone’s
functionality using the touch-sensitive Navigation Pad.
MENU
䢇 The Phone Display Navigation Key , adjacent to a
section title, will be used to denote those features which
can only be used via the smaller Phone Display screen.
OK
36Section 2A: Phone Basics
Page 63
䢇 The Phone Display screen provides access to only
four phone features: Call History, Find Contacts, Send Text
Message, and Add New Entry. These Quick Access options
allow you to quickly launch some of the most frequently
used phone features. They can also be accessed by
activating the Main LCD and navigating through their
corresponding menu options.
Phone’s Quick Access
options are accessible
via the Navigation Key
Phone Basics
䢇 The Main LCD Navigation Pad , adjacent to a section
MENU
BACK
END
title, will be used to denote those features which can only
be used via the larger Main LCD.
Phone’s main menu
is accessible via the
Navigation Pad
Section 2A: Phone Basics37
Page 64
The MP3 side of the phone provides access to all of the
Note:
phone’s main menu options and screens.
Switching Between LCD Screens
This toggling between the two screens also activates/
deactivates certain side-specific features.
As a general rule, most alpha-numeric entry is done via the
Note:
Phone’s keypad (except for those instances where the Virtual
keypad can be used), and access of the main menu options is
done via the Main LCD on the MP3 side.
To navigate between LCDs:
䊳 Press the FLIP button to toggle between the Main LCD
(large LCD) and the Phone Display screen (small LCD).
As the phone switches between the two screens, the
currently active LCD displays a “Flip the phone” image, turns
off, and then powers-up the other LCD screen. The unused
screen stays inactive while the other screen remains active
and in use.
FLIP
P3
PHONE M
38Section 2A: Phone Basics
Page 65
When one side of the phone is active, its corresponding input
LS
RS
Note:
hardware (keypad or Navigation Pad) can be used to make
selections and enter data. When one side is active, the input
hardware on the other side remains inactive.
Navigating Through Phone Menus
The Navigation Pad on the MP3 side of your phone (below the
Main LCD) allows you to scroll through menus quickly and
easily. The scroll bar at the right of these menus keeps track of
your position in the menu at all times.
To navigate through the phone’s four onscreen Quick Access
options (via the Phone Display screen), you’ll need to use a
combination of the Navigation key, Menu/OK key, Left/Right
softkeys, END key, and BACK key.
To navigate through the main menu options (via the Main
LCD), simply touch and drag along the surface of the
pressure-sensitive Navigation Pad.
MENU
RS
MENU
OK
LS
vs.
Phone Basics
BACK
END
Phone navigation toolsMP3 navigation tools
Section 2A: Phone Basics39
BACK
END
Page 66
If you are in a first-level menu, via the Main LCD, such as
Settings, you may also navigate to the next or previous
first-level menu by pressing the Navigation Pad right or left.
For a diagram of your phone’s menu, please see “Your Phone’s
Menu” on page iii.
MENU
Selecting Quick Access Phone Options
OK
As you navigate through the phone’s four onscreen Quick
MENU
Access options using the Navigation key (), menu options
OK
are highlighted. Select a numbered option by simply pressing
the corresponding number on the phone’s keypad (1–4).
MENU
䢇 Press > to access the Call History listing.
䢇 Press > to access the Find Contacts listing.
䢇 Press > to access the Send Text Msg feature.
䢇 Press > to access the Add New Entry feature.
1
OK
MENU
ABC
2
OK
MENU
DEF
3
OK
MENU
4
GHI
OK
You may also select any item by highlighting it and
pressing
MENU
.
OK
For example, if you want to view your last incoming call:
1. Select Menu () to display the
MENU
OK
quick access menu.
2. Select Call History by pressing
1
or by highlighting it and
pressing
MENU
.
OK
3. Select Incoming Calls by pressing or by highlighting
it and pressing
MENU
. (If you have received any calls, they
OK
ABC
2
are displayed on the screen.)
40Section 2A: Phone Basics
Page 67
Backing Up Within a Menu
To go to the previous menu:
䊳 Press .
To return to standby mode:
䊳 Press .
BACK
END
Using the Built-in Tutorial
MENU
BACK
END
When you turn on the phone for the first time, UpStageTM
begins an onscreen tutorial session which helps you better
understand how to use the touch-sensitive Navigation Pad.
Each successful step takes you to additional screens where
you’ll learn another skill.
To access the phone’s tutorial:
1. Select Menu > To ol s
> Phone Tutorial
.
2. Use the Navigation Pad to complete each skill and press
after you have successfully finished each lesson.
When getting started is selected, a user will go through the
Note:
entire tutorial. When each menu is individually selected from
within the Phone Tutorial, a user can go through a specific
section without going through the entire tutorial.
Selecting Main Menu Options
MENU
BACK
END
As you navigate through the main menu using the
Navigation Pad (), menu options are highlighted. Select
MENU
BACK
END
any option by simply touching and/or dragging along the
pressure-sensitive pad (below the Main LCD). You may also
select any item by highlighting it and pressing
.
Phone Basics
Section 2A: Phone Basics41
Page 68
Learning How to Make Selections Using the Navigation Pad
LS
RS
The pad can be utilized to either:
䢇 Navigate through menu options: Up/Down, Left/Right,
OK (), go Back () in the menu, or return to the
main menu by choosing to End () your activity.
BACK
END
䢇 Activate menu options: Left Softkey () and Right
Softkey () options.
䢇 Activate media functions: Play/Pause (), Forward
RS
LS
(), Rewind (), and Shuffle (media).
Familiarizing Yourself With the Navigation Pad Layout:
The Navigation Pad functions are identical to those of the
phone’s navigation input keys, but they are incorporated in a
much more compact layout. These Key Map functions are
activated with a single press.
The following is an overview of the Navigation Pad’s layout
for menu access and selection:
䢇 Left Softkey (upper-left) allows you to select softkey
actions or menu items corresponding to the bottom left
text on the display screen.
䢇 Right Softkey (upper-right) allows you to select softkey
actions or menu items corresponding to the bottom right
text on the display screen.
䢇 Menu Key (upper-center) allows you to access the main
menu, use both the Up and Down keys to move focus up
or down by a single row or entry with each touch.
䢇 Left/Right Keys allow you to move focus left or right by a
single entry or menu at a time with each touch.
42Section 2A: Phone Basics
Page 69
LS
RS
Menu Key
Single Press
Scroll (Touch & Drag)
Left Softkey
Back Key
LS
BACK
MENU
RS
END
Right Softkey
End Key (press & hold)
OK/Enter Key
BACK
MENU
END
BACK
MENU
END
Scrolling HorizontallyScrolling Vertically
䢇 OK/Enter Key (center) allows you to accept a highlighted
selection.
䢇 Back Key (lower-left) deletes characters from the display
while in text entry mode. While in a menu, touching the
Back key returns you to the previous menu.
䢇 End Key (lower-right). Touch this key to exit from any
screen and return to the idle/standby screen (page 17).
The Navigation Pad is sensitive to all finger movements. The
Tip:
lighter the touch the better the response. Pressing or tapping
the pad harder will not increase its responsiveness.
The Navigation Pad recognizes tapping and sweeping
(horizontally and vertically). For continuous menu scrolling, a
sweep and hold action must be used. If the Navigation Pad is
too sensitive you can adjust its sensitivity level by going to
Menu > Settings > Sensitivity. Please note: this device does NOT
respond to circular finger movements!
Phone Basics
Section 2A: Phone Basics43
Page 70
Navigating the Main Menu Using the Touch Pad
The Navigation Pad can also be used to scroll through menu
options in a manner similar to most laptop touchpads (with
the exception of diagonal movement). Using a single press
(tap) of the Up/Right/Down/Left areas of the pad allows a
user to navigate within a menu, a single entry at a time.
It is important to note that since the pad is touch sensitive, single
presses are sufficient to navigate through the menu options.
Inexplicably exiting from a menu or returning to a previous menu
item can be due to inadvertent pressing of one of the corner
functions (Back, Left Softkey, or Right Softkey).
Navigation Pad sensitivity settings can be changed by
Note:
navigating to Menu > Settings > Sensitivity.
The best way to explain the scrolling features of the pad is to
provide examples of its usage:
Example 1: If you wanted to open the main menu and then
access the Settings screen:
1. Single press to access the main menu. (If you’re
using the Grid view, the default menu selection is
Missed Alerts. If you're using List view, Web is the
default.)
If your screen goes dark, this may be due to your display
Note:
timeout setting. Press the Play/Pause button located in the
center of the Navigation Pad to turn the screen back on.
MENU
2. Single-press Right () to move to the far right
column.
3. In a single motion, press and scroll down along the right
side of the Navigation Pad until the Settings option is
highlighted.
44Section 2A: Phone Basics
Page 71
4. Press to display the Settings menu.
Pressing the upper-right, releasing, and then scrolling down
Note:
opens the menu Options screen.
The key is to press and scroll in a single motion.
Example 1
Single Press
Scroll (Touch & Drag)
MENU
Phone Basics
12
BACK
BACK
䢇 If you accidentally activate an menu option, press and
hold to exit and return to the standby screen.
END
You cannot scroll across the menu screen diagonally, doing so
Note:
would equate to single press of the Right Softkey and Back
key which would return you the standby screen.
Section 2A: Phone Basics45
MENU
END
END
3
Page 72
Example 2: If you wanted to open the main menu and then
access the Camera screen using only the scroll functionality:
1. Single press to access the main menu. The default
MENU
menu selection is Missed Alerts.
If your screen goes dark, press the OK/Enter key located in the
Note:
center of the Navigation Pad to turn the screen back on.
2. In a single motion, press and scroll across along the top
or bottom of the Navigation Pad.
3. In a single motion, press and scroll across along the left
or right of the Navigation Pad until the Camera option is
highlighted.
4. Press to display the Camera menu.
Example 2
21
Single Press
Scroll (Touch & Drag)
MENU
BACK
END
or
MENU
BACK
END
MENU
BACK
END
3
or
MENU
BACK
END
46Section 2A: Phone Basics
Page 73
Press and Hold the down area of the Navigation Pad (below
Note:
the Play/Pause button) to initiate a fast sweep (scroll)
through available menu options.
It is important to note that the main menu structure is
organized in sequence starting from Web (1st)–Settings
(12th). If you were using your Navigation Pad to scroll down
from the Web option, you would follow the path outlined
below:
Phone Basics
1
6
9
MENU
BACK
END
or
MENU
4
12
BACK
END
You cannot circulate on the Navigation Pad. Movements must
Note:
be in either a horizontal or vertical direction at any one time.
MENU
BACK
END
Section 2A: Phone Basics47
Page 74
For example, if you want to view your
last incoming call:
1. Press to access the main
MENU
menu.
2. Select Call History by highlighting
it and pressing
.
3. Highlight Incoming Calls and press
. (If you have received any
calls, they are displayed on the screen.)
To select Menu, press the Menu key. To select menu options
Note:
(such as Settings, above), highlight the option and press the
center Play/Pause button.
Backing Up Within a Menu
To go to the previous menu:
䊳 Press on the Navigation Pad.
BACK
To return to standby mode:
䊳 Press on the Navigation Pad.
END
48Section 2A: Phone Basics
Page 75
Displaying Your Phone Number
Just in case you forget your phone number, your phone can
remind you.
To di sp la y y ou r p ho ne nu mb er :
1. Press to access the main
2. Select Settings and press
MENU
menu.
.
3. Select Phone Info> Phone Number.
(Your phone number and other
information about your phone
and account is then displayed.)
Making and Answering Calls
Holding Your Phone
The antenna has been integrated into the design of the
phone, it is important not to block the reception path
accidentally so as to ensure the strongest signal possible.
Phone Basics
Section 2A: Phone Basics49
Page 76
MENU
Making Calls
OK
Placing a call from your wireless phone is as easy as making a
call from any landline phone. Activate the phone side of the
UpStage
Note:
TM
, enter the number on the keypad and press .
Although a phone number can be selected from the Main
LCD (for example, from the Missed Alerts screen), once the
call is initiated, the phone will deactivate the Main LCD and
“flip” over to the smaller Phone Display screen.
TALK
To make a call using your keypad:
1. Make sure your phone is on and the Phone Display
screen is active.
2. Enter a phone number from within standby mode.
(If you make a mistake while dialing, press to erase
one digit at a time. Press and hold to erase the
BACK
BACK
entire number.)
3. Press . (To make a call when you are roaming and
TALK
Call Guard is enabled, press and then .
1
TALK
See “Using Call Guard” on page 121.)
4. Press when you are finished with your call.
Tip:
END
To redial your previous call, press TAL K twice.
You can also place calls from your phone by using the
Contacts menu (page 133), Sprint Voice Command
(page 281), speed dialing numbers from your Contacts
(page 62), using Voice Activated Dialing (page 164), and using
your Call History listings (page 126).
50Section 2A: Phone Basics
Page 77
Although dialing a number using the numeric keys can only
Note:
be done by activating the phone side, you can use the Voice
Services feature via the Main LCD to verbally dial a number
from your contacts list (page 164).
MENU
Dialing Options
OK
After entering numbers within standby mode, select Options
() to see the following dialing options:
To initiate an option, highlight it and press .
䢇 (1) Dial: Allows you to dial the number.
䢇 (2) Save: Enter a seven- or ten-digit
MENU
OK
number (area code and phone
number) and press Options () >
Save to save the phone number
in your Contacts.
(See “Saving a Phone Number” on
page 57.)
䢇 (3) Find: Enter a digit or string of digits and press Options
(right softkey). Select Find to display Contacts entries that
contain the entered numbers. (See “Finding a Phone
Number” on page 59.)
䢇 (4) Hard Pause allows you to enter a hard pause (the phone
waits for user input). To continue dialing, you must press
a key. (See “Dialing and Saving Phone Numbers With
Pauses” on page 59.)
䢇 (5) 2sec Pause allows you to enter a two-second pause. The
phone will pause, then continue dialing without any
additional keys being pressed. (See “Dialing and Saving
Phone Numbers With Pauses” on page 59.)
Phone Basics
Section 2A: Phone Basics51
Page 78
Answering Calls
To answer an incoming call:
1. Make sure your phone is powered on and is not locked
(via the phone Lock button). (If your phone is off, any
incoming calls go directly to voicemail.)
2. Press to answer an incoming call. (See “Call Answer
Your phone notifies you of incoming calls in the following
ways:
䢇 The phone rings and/or vibrates.
䢇 The backlight illuminates.
䢇 The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts,
the entry’s name is displayed. The caller’s phone number may
also be displayed, if available.
If Call Answer is set to Talk Only or the Main LCD is active, the
following options are displayed. To select an option, press the
corresponding softkey button.
䢇 Answer to answer the call.
Note:
䢇 Ignore to send the call to your voicemail box.
TALK
Mode” on page 100 for more information.)
If you choose to accept/answer the phone while using the
MP3 side of the phone, the Main LCD shuts down and the
phone side is then activated.
To quiet the ringer, make sure the phone is unlocked and
Tip:
press the Back, End, or volume key.
52Section 2A: Phone Basics
Page 79
Answering a Roam Call With Call Guard Enabled
LS
Call Guard is an option that helps you manage your roaming
charges when making or receiving calls while outside the
Sprint National Network. Please see Section 2D: Controlling
Your Roaming Experience for more information about
roaming.
To answer a call when you are roaming and Call Guard is enabled:
䊳 Select Answer to answer the call. (See “Using Call
Guard” on page 121 for additional information.)
When your phone is off, incoming calls go directly to
Note:
voicemail.
Ending a Call
To disconnect a call when you are finished:
䊳 Press .
END
Missed Call Notification
When an incoming call is not answered,
the Missed Call log is displayed on your
currently active screen.
To display the Missed Call entry from the
notification screen:
䊳 Highlight the entry and
MENU
press . (To dial the phone
OK
number, press ).
– or –
Highlight the entry and
press . To dial the phone
number, select Call ().
TALK
LS
Phone Basics
Section 2A: Phone Basics53
Page 80
To display a Missed Call entry from phone’s standby mode:
1. Select Menu > Call History > Missed Calls.
2. Highlight the entry you wish to view and press .
MENU
Calling Emergency Numbers
OK
TALK
1 1
You can place calls to 911 (dial and press ),
WXYZ
9
TALK
even if your phone is locked or your account is restricted.
When you place an emergency call, your phone automatically
Note:
enters Emergency mode.
During an emergency call, select Options (right softkey) to
display your options. To select an option, highlight it using
the Navigation Key and press
䢇 Unlock Phone to unlock your phone (appears only if the
MENU
you can also:
OK
phone is locked).
䢇 To close the pop-up menu (appears only if the phone is
This phone features an embedded Global Positioning System
(GPS) chip necessary for utilizing E911 emergency location
services where available. When you place an emergency 911
call, your phone’s GPS feature begins to gather the
information necessary to calculate your approximate
location. Depending on several variables, including
availability and access to satellite signals, it may take up to 30
seconds or more to determine and then report your
approximate location.
Always report your location to the 911 operator when placing an
Note:
emergency call
known as Public Safety Answering Points (PSAPs) may not be
equipped to receive GPS location information from your
phone.
In-Call Options
Selecting Options (right softkey) on the
phone during a call displays a list of
features you may use during the
course of an active call.
To select an option, select the
corresponding keypad number or
highlight the option and press .
The following options are available
through the Options menu:
War nin g!
. Some designated emergency call takers,
MENU
OK
MENU
OK
Due to higher volume levels, do not place the phone
near your ear during speaker use.
Phone Basics
䢇 (1) Turn Speaker On/Off allows you to enable the
speakerphone feature during an active call.
Section 2A: Phone Basics55
Page 82
䢇 (2) Key Mute or Key Un mute allows you to mute the key
tones on your phone so the other caller cannot hear you
pressing any keys on your phone.
䢇 (3) Contacts accesses the Contacts menu.
䢇 (4) Send Message accesses the Messaging menu options.
䢇 (5) 3-Way Call allows you to talk to two different people at
the same time. (For more information, see “Making a
Three-Way Call” on page 246.)
䢇 (6) Call History checks your call log for Outgoing, Incoming,
Missed, and Recent calls. You can also erase the logs from
this menu.
䢇 (7) Voice Memo allows you to record incoming audio from
your conversation. (For more information, see “Managing
Voice Memos” on page 174.)
䢇 (8) Phone Info displays the following
menu options:
(1) Phone Number
(2) Icon Glossary
(3) Version
(4) Advanced
(5) Phone Label
䢇 (9) Connect to B/T allows you to
connect to a trusted Bluetooth device.
During a call, the left softkey button () functions as the
Mute button.
1. Select it to Mute the phone’s microphone for privacy.
While muted, the Mute icon () is displayed on the
upper-left of the Phone Display.
2. Select it again to Unmute the phone.
56Section 2A: Phone Basics
Page 83
MENU
End-of-Call Options
OK
After receiving a call from or making a call to a phone number
that is not in your Contacts, the phone number and the
duration of the call are displayed. The left softkey ()
displays the Save option. Select this option if you wish to add
the new number to your Contacts (see below).
After you are done with the call (receiving a call from or
making a call to) where the phone number is already in your
Contacts, the entry name, phone number, and the duration of
the call are then displayed.
䊳 Select Send Message () to send the contact a
message.
– or –
Select Call () to redial the last received phone
number.
The End-of-Call options are not displayed for calls identified
Note:
as No ID or Restricted.
MENU
Saving a Phone Number
OK
Your phone can store up to five phone numbers per each
Contacts entry for up to a total of 500 phone numbers. Each
entry’s name can contain up to 20 characters. Your phone
automatically sorts the Contacts entries alphabetically.
(For more information, see Section 2F: Using Contacts on
page 131.)
To save a number from standby mode:
Phone Basics
1. Enter a phone number and select Options ().
2. Select Save and press .
MENU
OK
Section 2A: Phone Basics57
Page 84
3. Select New Entry or Existing Entry and press .
The New Entry screen does not display for the first entry saved
Note:
into the contacts list. Skip to step 3 if you are entering the first
MENU
OK
number in the contacts.
If Existing Entry was selected, press OK to launch the Find
Note:
screen. Locate the desired contact and add the number to the
selected entry.
4. Use your Navigation key to select
a label (Mobile, Home, Wor k,
Pager, or Others) and press .
MENU
OK
5. Enter a name for the entry using
the numeric keys.
Type in the first character and
then select to select the
desired entry method T9(English),
Alpha, Symbo l, or Number.
(See “Entering Text” on page 63.)
6. When you’ve finished entering the name, press to
return to the Contacts entry. You can also choose to
enter additional information for this contact such as an
email address, a nickname, or an assigned ringtone.
7. Select Done () to save the entry. You are then
notified if the number was successfully added.
MENU
OK
58Section 2A: Phone Basics
Page 85
MENU
MENU
Finding a Phone Number
OK
BACK
END
You can search Contacts entries for phone numbers that
contain a specific string of numbers.
Some features can be accessed via both the Phone Display
Note:
screen and the Main LCD.
To find a phone number:
1. While in the phone’s standby mode, enter three or more
of the last digits of the phone number. (The more
numbers you enter, the better the search becomes.)
2. Select Options () and select
Find (). (All Contacts entries
ABC
2
matching the entered numbers
are then displayed.)
3. To display the Contacts entry that
contains the phone number you entered, highlight the
entry and press .
MENU
OK
Phone Basics
4. To dial the number, press .
TALK
Dialing and Saving Phone Numbers
MENU
With Pauses
You can dial or save phone numbers with pauses for use with
automated systems, such as voicemail or credit card billing.
Creating a saved series of numbers with pauses is very useful
Tip:
when entering data into an automated system.
For example, if accessing your bank information requires
dialing a toll-free number, followed by an account number
and then your PIN, you can place a two-second pause after
each group of numbers to ensure they are read correctly.
Section 2A: Phone Basics59
OK
Page 86
There are two types of pauses available
on your phone:
䢇 Hard Pause sends the next set of
numbers in your Contacts entry
only after you press .
This is indicated with a
TALK
P within
the number sequence.
䢇 2sec Pause automatically sends the
next set of numbers after two seconds. This is indicated
with a
T within the number sequence.
You can have multiple pauses in a phone number and
Note:
combine both two-second and hard pauses.
To save phone numbers with pauses:
1. Enter the phone number.
2. Select Options (), and select either Hard Pause or
2sec Pause.
3. Enter additional numbers and additional pauses (shown
above).
4. Press and select New Entry or Existing Entry.
MENU
OK
– or –
Select Options () > Save > New Entry or Existing
Entry to save the number in your Contacts.
To call the number, press the Talk key. When dialing the
Note
number after the hard pause, press the Tal k key to send the
next set of numbers.
60Section 2A: Phone Basics
Page 87
MENU
Plus (+) Code Dialing
OK
When placing international calls, you can use Plus Code
Dialing to automatically enter the international access code
for your location (for example, 011 for international calls
placed from the United States).
To make a call using Plus Code Dialing:
1. Press and hold until a “+” appears on your phone
Next
0
display.
2. Dial the country code and phone number you’re calling
and press . (The access code for international
TALK
dialing will automatically be dialed, followed by the
country code and phone number.)
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Select Menu > Find Contacts > Find.
Shortcut:
2. Highlight the entry you want to
Select Contacts (right softkey) to list entries.
TALK
call and press
.
– or –
To dial another number from the
entry, highlight the name and
MENU
press , then highlight the
OK
number you wish to call and
TALK
press .
Phone Basics
Section 2A: Phone Basics61
Page 88
MENU
Using Speed Dialing
OK
You can store up to 98 numbers in your phone’s speed dial
memory to make contacting friends and family as easy as
pressing a button or two. With this feature, you can dial
speed dial entries using one key press for locations 2–9 or
two key presses for locations 10–99. For information about
assigning speed dial numbers, see “Assigning Speed Dial
Numbers” on page 139.
You cannot use 1 as a user-defined speed dial entry because it
Note:
is reserved for speed dialing your voicemail access number.
To use One-Touch Dialing for speed dial locations 2–9:
䊳 Press and hold the appropriate key for approximately
two seconds. The display confirms that the number has
been dialed when it shows the name and number of the
speed dial.
To use Two-Touch Dialing for speed dial locations 10–99:
1. Press the first digit.
2. Press and hold the second digit for approximately two
seconds. The display confirms that the number has been
dialed when it shows the name and number of the
speed dial.
Speed dialing is not available when you are roaming.
Note:
When you are roaming off the Sprint National Network, you
must always dial using 11 digits (1 + area code + number).
62Section 2A: Phone Basics
Page 89
MENU
Entering Text
OK
Selecting a Character Input Mode
Your phone provides convenient ways to enter words, letters,
punctuation, and numbers whenever you are prompted to
enter text (for example, when adding a Contacts entry or
when using Sprint Mail and SMS Text Messaging).
If the character modes do not appear after pressing the right
Tip:
softkey, try entering a single character in the entry field and
then pressing the right softkey again.
Although text can also be entered via the Main LCD as well, it
Note:
is recommended that you utilize the phone’s keypad to enter
the message’s text.
Text entry using the MP3 side of the phone relies more
heavily on up/down scrolling and word selections based on
your Used word Dictionary and Prediction Start features.
To change the character input mode:
1. Within a text entry screen, select Options () to
change the character input mode.
Message Text
Tex t I nput M od e
Indicator
Phone Basics
Right Softkey
Section 2A: Phone Basics63
Page 90
2. Select one of the following options:
䡲 Flip to activate the Main LCD and use the Virtual
Keypad to enter text (page 70).
䡲 T9(English) to enter text using a predictive text
entering system that reduces the number of keys
that need to be pressed while entering a word
(see page 65). This mode allows you to enter words
with only one keystroke per letter.
䡲 Alpha to cycle through the alpha characters
associated with the letters on a specific key
(see page 66).
䡲 Sym bol to enter symbols such as punctuation marks
(see page 68).
䡲 Number to enter numbers by pressing the numbers
on the keypad (see page 68).
䡲 Preset Msg to enter preprogrammed messages
(see page 68).
䡲 Recent Msg to enter a message from a list of
previous messages (see page 68).
䡲 Emoticons to enter “emoticons” (see page 68).
䡲 Text Opti ons to configure text features such as
Auto-Capital, Used word Dic., Display Cand.,
Prediction Start, Dual Language, and Insert Space
(see page 69).
When entering text, press the * (Shift) key to change letter
Tip:
capitalization (abc > Abc > ABC) used on the current character.
64Section 2A: Phone Basics
Page 91
Entering Characters Using T9 Text Input
K
K
T9 Text Input lets you enter text into your phone by allowing
you to key in any character using single keystrokes. (To select
the T9 English mode when entering text, see “Selecting a
Character Input Mode” on page 63.)
To see the dictionary’s next word choice select Next.
Tip:
T9 Text Input analyzes the letters you enter using an intuitive
built-in word database and creates a suitable word. (The
word may change as you type.) This mode applies grammar
rules to ensure that correct punctuation is used.
To enter a word using T9(English) Text Input:
1. Select the T9(English) character input mode. (See
“Selecting a Character Input Mode” on page 63.)
When entering text in this mode, press the * (Shift) key to
Tip:
change letter capitalization (T9ab > T9Ab > T9AB) used on the
current word.
2. Press the corresponding keys once per letter to enter a
word. As an example, to enter the word “Bill”:
䡲 Press until the text input mode has cycled to
Shift
T9Ab. This keeps the word with only an initial
uppercase.
J L
䡲 Press . (If you make a mistake,
Text prediction begins providing a list of possible choices if
Tip:
both the Text Options > Display Candidate feature is enabled,
ABC
2
4
GHI
BACK
press to erase a single character. Press and hold
BACK
to delete an entire entry.)
J L
5
5
and three or more characters are entered.
Section 2A: Phone Basics65
Phone Basics
Page 92
K
K
Since the T9 prediction listing starts at three letters, when
Note:
working with two letters, use the (0) key to begin cycling
through possible two-letter choices. If, as an example, you
type the word Go (keys 4 and 6), T9 prediction might provide
the word In, but by pressing the (0) key you can cycle through
to the next possible word choice, which is Go.
䊳 To accept a word and insert a space, press .
Space
#
Entering Characters by Tapping the Keypad
To enter characters by tapping the keypad:
1. Select the Alpha mode (See “Selecting a Character Input
Mode” on page 63).
When entering text in this mode, press the * (Shift) key to
Tip:
change letter capitalization (abc > Abc > ABC) used on the
current character.
2. Press the corresponding keys repeatedly until the
desired letter appears.
䡲 Once for the first letter
䡲 Twice for the second letter
䡲 And so on
3. To enter the word “Bill,” press twice, three
J L
5
times, three times, and three times again.
(If you make a mistake, press to erase a single
character. Press and hold to delete an entire entry.)
BACK
ABC
2
J L
5
BACK
4
GHI
66Section 2A: Phone Basics
Page 93
Keys
K
By default, the first letter of an entry is capitalized and the
following letters are lowercase. After a character is entered,
the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Characters scroll in the following order (lowercase characters
shown in parentheses):
1
. ,@ 1 ? ! * # / P Q R S 7 (p q r s 7)
A B C 2 Á Ã Ç (a b c 2 á ã ç) T U V 8 Ú Ü (t u v 8 ú ü)
ABC
2
DEF
D E F 3 É (d e f 3 é) W X Y Z 9 (w x y z 9)
3
G H I 4 Í (g h i 4 í) Shift (Toggles the case)
4
GHI
J L
J K L 5 (j k l 5)0
5
M N O 6 Ó Ñ (m n o 6 ó ñ) Space
MNO
6
When the Dual Language text option is enabled, accented
Note:
characters are also displayed.
The cursor moves to the right when you press a different key.
Tip:
When entering the same letter twice or a different letter on
7
PQRS
TUV
8
WXYZ
9
Shift
Next
0
Space
#
the same key, just wait for a few seconds for the cursor to
move to the right automatically, and then select the next
letter.
Section 2A: Phone Basics67
Phone Basics
Page 94
Entering Numbers, Symbols, Emoticons, and Preset
Messages
To en te r s ym bo ls :
䊳 Select the Symbol mode. (See “Selecting a Character
Input Mode” on page 63.) To enter a symbol, press the
appropriate key indicated on the display. To display
additional symbols, press the Navigation key up or
down.
To enter numbers:
䊳 Select the Number mode and press the appropriate key.
(See “Selecting a Character Input Mode” on page 63.)
To enter preset messages:
1. Select the Preset Msg mode. (See “Selecting a Character
Input Mode” on page 63.)
2. Scroll to the desired preprogrammed message and
MENU
press
Note:
To enter recent messages:
1. Select the Recent Msg mode. (See “Selecting a Character
Input Mode” on page 63.)
2. Scroll to the desired previous message and press
.
OK
Preset messages make composing text messages even easier
by allowing you to select from a list of preset messages, such
as “Meet me at,” “Let’s get lunch,” or a customized preset
message of your own. (For more information on preset
messages, please see “Managing Preset Messages” on page
89.)
MENU
OK
.
68Section 2A: Phone Basics
Page 95
To enter “emoticons” (smileys):
䊳 Select the Emoticons mode and press the image’s
appropriate key. To display additional emoticons, press
the Navigation key up or down. (See “Selecting a
Character Input Mode” on page 63.)
Setting Text Options
The Text Options menu allows you to
specify more automated features
during the text entry process. These
options can help streamline the text
entry process by correcting for
capitalization, spelling, spacing, and
completing the most commonly
entered words for you.
To specify text options:
1. Select the Text Opti ons mode and then use your
Navigation key to scroll down the list and activate the
desired text entry options:
䡲 Auto-Capital allows you to turn on or off the
capitalization of the next character after a full stop
punctuation is followed by a space.
䡲 Used word Dic. allows you to use the entire static
database (included) plus learn and promote new
frequently used words.
䡲 Display Cand. allows the phone to display predicted
words, either one at a time or as a list.
䡲 Prediction Start allows you to set the phone to
display possible word candidates after a preset
number of characters have been entered. You can
choose the feature to begin after the 3rd, 4th, or 5th
letters.
Phone Basics
Section 2A: Phone Basics69
Page 96
䡲 Dual Language allows you to select word candidates
RS
to display in English only (None) or in English and
Spanish (Spanish).
䡲 Insert Space allows you to turn on or off the ability to
insert a space automatically after a word is selected
from the candidate list.
2. After you have completed making your changes to these
options, select Close () to go back to the previous
screen.
Entering Text Using the Virtual Keypad
You can use either the phone’s keypad or the Main LCD’s
Virtual Keypad to both enter and edit text.
Using the Navigation Pad to enter your Text:
1. Within a text entry screen, select the right softkey
() to change the character input mode.
RS
Message Text
Character
Selection
Tex t Inpu t Mod e
Indicator
Right Softkey
2. Select the Alpha mode.
70Section 2A: Phone Basics
Page 97
䡲 Selecting Options provides you with a list of
LS
available text options such as: T9WORD, T9Word,
T9word, ABC, Abc, abc, Symbo l, Number, Preset Msg,
Recent Msg , and Emoticons which can be used on the
current character.
3. Use your Navigation Pad to scroll down the column and
highlight your selection. Entering text using the Virtual
Keypad is made easier as the phone implements a
smart dictionary to help determine the correct word.
4. With the correct value or letter selected, press to
accept the entry.
䡲 Once for the first letter.
䡲 Twice for the second letter.
䡲 And so on.
Phone Basics
5. Press Done () to accept the entry and continue to
LS
the next screen. Repeat until the entire word is entered.
6. To enter the word “Bill,”:
䡲 Highlight the ABC entry and press twice.
䡲 Use the Navigation Pad to scroll down and highlight
the ghi entry and press three times.
䡲 Use the Navigation Pad to scroll down and highlight
the jkl entry and press three times. Repeat this
step for the additional letter “l”.
䡲 If you make a mistake, press to erase a single
character. Press and hold to delete an entire
BACK
BACK
entry.
Section 2A: Phone Basics71
Page 98
7. Press to add a space and continue adding text to
LS
your message.
8. Press Next () to accept the text and continue
LS
sending the message.
72Section 2A: Phone Basics
Page 99
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Display Settings
⽧ Sound Settings
⽧ Location Settings
⽧ Messaging Settings
⽧ Airplane Mode
⽧ TTY Use With Sprint Service
⽧ Phone Setup Options
⽧ Call Setup Options
⽧ Updating Phone Software
Using the Settings menu options available on your phone, you
can customize your phone to sound, look, and operate just the
way you want it to. This section describes how you can change
your phone’s settings to best suit your needs. Take a few
moments to review these options and to adjust or add
settings that are right for you. These main menu settings can
only be easily accessed via the Main LCD.
Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings73
Page 100
Display Settings
LS
LS
Changing the Main Display Screen
Your phone offers options for the text and images you see on
both the Main LCD and Phone Display screens.
To change the image on the Main LCD screen:
1. Make sure your phone is on and the Main LCD is active.
2. Select Menu > Settings > Display >
Screen Saver > Large LCD and
press
3. Select Preset Images, My Content,
or My Albums and press .
4. Choose the desired image and
select Assign ().
Setting the Foreground Clock Location
Your phone allows you assign the location of the DIgital Clock
displayed on the Main LCD.
To select the location of the Digital Clock on the Main LCD:
1. Select Menu > Settings > Display > Set Foreground > Digital
Clock.
2. Press or to select the location of the clock
(upper-left or upper-right of the Main LCD) and select
Assign ().
.
LS
LS
74Section 2B: Controlling Your Phone’s Settings
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