Samsung UN55HU9000H, UN65HU9000H Schematic

UHD TV

Chassis : U8HA

Model : UN55HU9000H

UN65HU9000H

SERVICE Manual

UHD TV		Contents

1. Precautions

2. Product specifications

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

UN**HU9000H

		Contents
1. Precautions....................................................................................................................			1-1
	1-1-1. Warnings...................................................................................................................		1-1
	1-1-2. Servicing the LED TV................................................................................................		1-1
	1-1-3.	Fire and Shock Hazard..............................................................................................	1-1
	1-1-4.	Product Safety Notices..............................................................................................	1-2
1-2.	Servicing Precautions..........................................................................................................		1-3
	1-2-1.	General Servicing Precautions..................................................................................	1-3
1-3.	Static Electricity Precautions................................................................................................		1-4
1-4.	Installation Precautions........................................................................................................		1-5

2. Product Specifications.................................................................................................			2-1
2-1.	Product information..............................................................................................................		2-1
2-2.	Product specification............................................................................................................		2-2
	2-2-1. Feature & Specifications...........................................................................................		2-2
	2-2-2.	Detailed Specifications..............................................................................................	2-3
2-3.	Accessories.........................................................................................................................		2-7
2-4.	Viewing the Functions.........................................................................................................		2-8
	2-4-1.	Using the Samsung Smart Control............................................................................	2-8
	2-4-2.	Viewing the Panel....................................................................................................	2-10
	2-4-3.	Motion Control.........................................................................................................	2-13

3. Disassembly and Reassembly.....................................................................................	3-1
3-1. Disassembly and Reassembly.............................................................................................	3-1
4. Troubleshooting............................................................................................................	4-1
4-1. Previous Check ...................................................................................................................	4-1
4-2. How to Check Fault Symptom..............................................................................................	4-2
4-2-1. Video.........................................................................................................................	4-2
4-2-2. Network.....................................................................................................................	4-3
4-2-3. Problems and Solutions............................................................................................	4-5
4-3. Factory Mode Adjustments...................................................................................................	4-7
4-3-1. Detail Factory Option.................................................................................................	4-7
4-3-2. Entering Factory Mode..............................................................................................	4-8
4-3-3. Factory Data..............................................................................................................	4-9
4-4. White Balance....................................................................................................................	4-17
4-4-1. Calibration...............................................................................................................	4-17
4-4-2. Service Adjustment..................................................................................................	4-17
4-4-3. Adjustment...............................................................................................................	4-19
4-5. RS-232C............................................................................................................................	4-20
4-6. AV Control Tabe.................................................................................................................	4-21
4-7. Updating the TV’s Software...............................................................................................	4-27
5. Wiring Diagram..............................................................................................................	5-1

5-1.	Wiring Diagram....................................................................................................................	5-1
5-2.	Connector.............................................................................................................................	5-2
5-3.	Connector Functions............................................................................................................	5-7

This Service Manual is a property of Samsung Electronics Co.,Ltd.

Any unauthorized use of Manual can be punished under applicable International and/or domestic law.

© 2014 Samsung Electronics Co.,Ltd. All rights reserved.

Printed in Korea

1. Precautions

1. Precautions

1-1. Safety Precautions

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.

1-1-1. Warnings

For continued safety, do not attempt to modify the circuit board.

WARNING	Disconnect the AC power and DC power jack before servicing.

1-1-2. Servicing the LED TV

1.When servicing the LED TV, Disconnect the AC line cord from the AC outlet.

2.It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this meter periodically.

1-1-3. Fire and Shock Hazard

Before returning the monitor to the user, perform the following safety checks:

1.Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the chassis and other metal parts in the monitor.

2.Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.

3.Leakage Current Hot Check:

	(READING SHOULD)
	NOT BE ABOVE 0.5mA	LEAKAGE
	DEVICE
		CURRENT
	UNDER
		TESTER
	TEST
	TEST ALL
	EXPOSED METAL
	SURFACES
	2-WIRE CORD
	ALSO TEST WITH
	PLUG REVERSED	EARTH
	(USING AC ADAPTER
	PLUG AS REQUIRED)	GROUND

Do not use an isolation transformer during this test.

		Use a leakage current tester or a metering system that complies with American National Standards
	WARNING	Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
		Publication UL1410, 59.7).

4.With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch first in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.) and all exposed metal parts, including: metal cabinets, screwheads and control shafts.

The current measured should not exceed 0.5 milliamp.

Reverse the power-plug prongs in the AC outlet and repeat the test.

1-1

1. Precautions

1-1-4. Product Safety Notices

Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc. Parts that have special safety characteristics are identified by on schematics and parts lists. A substitute replacement that does not have the same safety characteristics as the recommended replacement part might create shock, fire and/or other hazards. Product safety is under review continuously and new instructions are issued whenever appropriate.

1-2

1. Precautions

1-2. Servicing Precautions

An electrolytic capacitor installed with the wrong polarity might explode.

WARNING

Before servicing units covered by this service manual, read and follow the Safety Precautions section of

this manual.

CAUTION

If unforeseen circumstances create conflict between the following servicing precautions and any of the

safety precautions, always follow the safety precautions.

NOTE

1-2-1. General Servicing Precautions

1.Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect a test component in parallel with an electrolytic capacitor.

2.Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.

3.After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the area around the serviced part has not been damaged.

4.Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input terminals and earphone jacks).

5.Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.

6.Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.

1-3

1. Precautions

1-3. Static Electricity Precautions

Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity.

1.Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard, be sure to remove the wrist strap before applying power to the monitor.

2.After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of an electrostatic charge.

3.Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESDs.

4.Use only a grounded-tip soldering iron to solder or desolder ESDs.

5.Use only an anti-static solder removal device. Some solder removal devices not classified as “anti-static” can generate electrical charges sufficient to damage ESDs.

6.Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

7.Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

Be sure no power is applied to the chassis or circuit and observe all other safety precautions.

CAUTION

8.Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting your foot from a carpeted floor can generate enough static electricity to damage an ESD.

1-4

1. Precautions

1-4. Installation Precautions

1.For safety reasons, more than a people are required for carrying the product.

2.Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.

3.Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

4.Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed to moisture. Otherwise, it may cause a fire or electric shock.

5.Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fire or electric shock.

6.Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the highvoltage cable or the antenna falling over may cause fire or electric shock.

7.When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes.

A rise in temperature within the product may cause fire.

8.If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies:

•Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to the instructions.

•Do not dispose of batteries in a fire.

•Do not short circuit, disassemble or overheat the batteries.

CAUTION • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

•Do not be exposed to excessive heat such as sunshine, fire or the like.

1-5

2. Product specifications

2. Product Specifications

2-1. Product information

Model

UN**HU9000H

W

Front View

H

* W : Width H : High D : Depth	D

Detail View

	Color		Front Color : SILVER / Stand Color : SILVER
		55"	Without Stand	1232.6 x 723.0 x 92.9 mm
	Dimensions		With Stand	1232.6 x 767.6 x 307.9 mm
	(W x H x D)	65"	Without Stand	1450.7 x 848.2 x 110.5 mm
			With Stand	1450.7 x 891.6 x 326.8 mm
		55"	Without Stand	20.2 Kg
	Weight		With Stand	23.8 Kg
		65"	Without Stand	26.8 Kg
			With Stand	31.0 Kg
	Panel Type			Ultra Contrast Panel
	Internal Memory			8GB (eMMC 4.41)
	DDR		DDR3-SDRAM, 512MB x 4, 933MHz (AP)
			DDR3-SDRAM, 128MB x 6, 933MHz (US)
			DDR3-SDRAM, 256MB x 2, 933MHz (MP)
	Feature	3D, MOIP, Media Bridge, Allshare, Internet TV, Built-in WiFi, Full Browser, Bluetooth

2-1

2. Product specifications

2-2. Product specification

2-2-1. Feature & Specifications

Feature

•Digital-TV, RF, 4-HDMI, 1-Component, 2-A/V(Common Use for Component Y), 3-USB

•Dynamic Contrast Ratio : Mega DCR

Specifications

Model	UN55HU9000H		UN65HU9000H
Item		Description
Screen Size (Diagonal)	55 inches		65 inches
LCD Panel		UHD 120Hz
Scanning Frequency	Horizontal : 270KHz (TYP)
		Vertical : 120Hz (TYP)
Display Colors	16.7M (True Display) / 1.07B (Dithered 10bit)
Display Resolution		3840 X 2160
Input Signal	Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal	H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate		74.25MHz
AC Power Voltage & Frequency		AC100-240V 50/60Hz
Environmental Considerations	Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)
	Operating Humidity : 10% ~ 80%, non-condensing
	Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)
	Storage Humidity : 5% ~ 95%, non-condensing
Sound (Output)		60W

Front TW (10W + 10W) + Front Mid (10W + 10W) + Woofer (10W + 10W)

Note : 3D, MOIP, Media Bridge, Allshare, Internet TV, Built-in WiFi, Full Browser, Bluetooth

2-2

2. Product specifications

2-2-2. Detailed Specifications

NOTE

Design and specifications are subject to change without prior notice.

	Item	UN**HU9000HXPA
General Information	Product	LED
	Series	9
	Country	PANAMA
Display	Inch	55" / 65"
	Resolution	3,840 x 2,160
	Ultra Clear Panel	Yes
	Screen Curvature	4,200R
Video	Picture Engine	Quadmatic
	Clear Motion Rate	1440
	Dynamic Contrast Ratio	Mega Contrast
	Micro Dimming	UHD Dimming
	Precision Black (Local Dimming)	Yes
	Wide Color Enhancer (Plus)	Yes
	Wide Color Gamut	N/A
	Color Accuracy	Yes
	Auto Depth Enhancer	Yes
	Film Mode	Yes
	Natural Mode Support	Yes
Audio	Dolby MS10 / MS110	MS11
	DTS Studio Sound / DNSe+	DNSE+
	DTS Premium Sound / DTS Premium Sound 5.1	DTS Premium Sound 5.1
	3D Sound	Yes
	Auto Volume Leveler	Yes
	Sound Output (RMS)	60W
	Speaker Type	Front Firing + New Waveguide
	Woofer	Yes
	HD Audio	Yes
Smart TV	Smart Hub	Yes
	Samsung SMART TV	Yes
	On TV	No
	Movies & TV Shows	No
	Multimedia	Yes
	Apps	Yes
	News On	Yes

2-3

2. Product specifications

	Item	UN**HU9000HXPA
Smart TV	Game	No
	My Space	N/A
	Social	Yes(27 Countries)
	Fitness	Yes
	Kids	N/A
	Multi-Screen (Dual / Quad Screen)	Dual
	Skype™ on Samsung TV	Yes
	Web Browser	Yes
	AllShare Control	Yes
	Search	Yes
Smart Interaction	Voice Interaction	No
	Voice Control	Yes
	Camera Built-in	Yes
	Face recognition	Yes
	Motion control	Yes
Smart Convergence	Contents Streaming	Yes
	Screen Mirroring	Yes
	Samsung SMART View	Yes
	Smart Home	No
	Wake On LAN	No
	WiDi	No
Tuner/Broadcasting	DTV Tuner	DVB-T / ISDB-T
	Analog Tuner	Yes
	MHP / MHEG / HbbTV / ACAP / GINGA / OHTV	No
Connectivity	HDMI	4
	USB	3
	Component In (Y/Pb/Pr)	1
	Composite In (AV)	2(1Common Use for Component Y)
	Ethernet (LAN)	Yes
	Headphone	No
	Audio Out (Mini Jack)	Yes
	Digital Audio Out (Optical)	1
	PC In (D-sub)	N/A
	PC/DVI Audio In (Mini Jack)	N/A
	RF In (Terrestrial / Cable input)	1/1/0
	Ex-Link ( RS-232C )	No
	IR Out	Yes
	CI Slot	No

2-4

		2. Product specifications
	Item	UN**HU9000HXPA
Connectivity	Scart	No
	MHL 3	N/A
	One Connect (Jack)	Yes
	WiFi Direct	Yes
	MHL	Yes
	Dongle Ready (3G / LTE)	No
	InstaPort S (HDMI quick switch)	N/A
	Wireless LAN Adapter Support	N/A
	Wireless LAN Built-in	802.11ac
	Anynet+ (HDMI-CEC)	Yes
Design	Design	Curved T-Shape
	Bezel Type	VNB
	Slim Type	Edge Slim
	Front Color	Black
	Light Effect (Deco)	Yes
	Stand Type	Curved T-Shape
	Swivel (Left/Right)	No
	Camera Type	N/A
Additional Feature	Samsung 3D	Yes
	3D Converter	Yes
	Instant On	Yes
	N-KIT	N/A
	Quad Core+	Yes
	Accessibility	Zoom
	Digital Clean View	Yes
	Auto Channel Search	Yes
	Auto Power Off	Yes
	Clock&On/Off Timer	Yes
	Sleep Timer	Yes
	BD Wise Plus	Yes
	Caption (Subtitle)	Yes
	ConnectShare™ (USB 2.0)	Movie
	AC/DC TV	N/A
	Sports Mode	Advanced(w/Soccer Panel)
	Screen Capture	N/A
	Sound Capture	N/A
	Embeded POP	Yes
	EPG	Yes

2-5

2. Product specifications

	Item	UN**HU9000HXPA
Additional Feature	Extended PVR	Yes
	Game Mode	Yes
	History	Yes
	Multiroom Compatible	No
	OSD Language	Local Languages
	Picture-In-Picture	Yes
	USB HID Support	Yes
	Smart Evolution Support	Yes
	TV SoundConnect	Yes
	Teletext (TTXT)	No
	Time Shift	Yes
	Analog Clean View	No
	Triple Protector	No
	GUI	Golden Bridge
Eco Feature	Eco Mark	N/A
	Eco Label	N/A
	Eco Sensor	Yes
	Energy Efficiency Class	N/A
Accessory	3D Active Glasses (Included)	SSG-5100GB x 4
	Remote Controller Model	TM1490A
	Batteries (for Remote Control)	Yes
	Samsung Smart Touch Control (Included)	Yes
	Electric Stand Support	N/A
	Electric Wall Mount Support	N/A
	Ultra Slim Wall Mount Supported	Yes
	Mini Wall Mount Supported	Yes
	Vesa Wall Mount Supported	Yes
	Floor Stand Support	Yes
	TV Camera (Included)	N/A
	IR Extender Cable (Included)	Yes
	Network Speaker (Included)	N/A
	Wireless Keyboard (Included)	No
	Wireless LAN Adaptor (Included)	No
	User Manual	Yes
	E-Manual	Yes
	ANT-Cable	No
	Power Cable	Yes
	Slim Gender Cable	Yes

2-6

2. Product specifications

2-3. Accessories

NOTE

•The items’ colors and shapes may vary depending on the model.

•Cables not included in the package contents can be purchased separately.

•The part code for some accessories may differ depending on your region.

	Product	Code. No		Product	Code. No
•	Samsung Smart Control	BN59-01184G	•	3D Active Glasses	BN96-27418A
•	Batteries (AA x 2)	4301-000101	•	User Manual	BN68-06059A
•	Power Cord	3903-000598	•	Regulatory guide	BN68-04972A
	Image			Product	Code. No
		• IR Extender Cable			BN96-31644A

•	AV Adapter	BN39-01154H
• AUDIO OUT / COMPONENT IN / AV IN 1		BN39-01900A
	Adapter
• Cover-Wall Top		BN63-12016A
	55 inches models: 2 pieces
•	Holder-Ring
	55 inches models: 2 pieces	BN61-10571A
	65 inches models: 4 pieces

2-7

2. Product specifications

2-4. Viewing the Functions

2-4-1. Using the Samsung Smart Control

Buttons and Functions

¢: Cuts off the sound temporarily.

MIC

TV

SEARCH KEYPAD SOURCE

MIC: Use the microphone with the Voice Control and Voice functions.

-The Voice Control function can be affected by unclear pronunciation, voice level, or surrounding noise.

Turns the TV on and off.

SEARCH: Run the Search function.

KEYPAD: Displays the On-Screen Remote. See the e-Manual chapter, Using the Remote Control and Peripherals > Using the Samsung Smart Control > Displaying and Using the On-Screen Remote.

SOURCE: Displays and lets you select video sources. VOICE: Takes your voice commands and lets you enter text using your voice.

VOL	VOICE	CH	Changes channels.
			Adjusts the volume.

RETURN

EXIT

GUIDE

SMART HUB

CH.LIST

MENU REC INFO

M.SCREEN

Touch pad

Place a finger on the touch pad and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Press the touch pad to run the focused item.

Press and hold the touch pad to display the ContextSensitive Menus.

< > ¡ £: Moves the cursor, selects the on-screen menu items, and changes the values seen on the TV's menu.

RETURN / EXIT: Returns to the previous menu. / Press and hold this button to exit all currently running applications. SMART HUB: Brings up Smart Hub applications. See the e-Manual chapter, Smart Features > Smart Hub.

- To exit an application quickly, press the ™ button.

GUIDE / CH.LIST: Displays the EPG (Electronic Program Guide). / Press and hold this button to lunch the Channel List.

Use these buttons with a specific feature and according to the directions on the TV's screen.

¥: Enable Soccer Mode for an optimal sports viewing experience.

M.SCREEN: You can split the TV screen and use various functions such as watching TV, surfing the web, watching video, and so on.

Color button: Use these color buttons to access additional options specific to the feature in use. MENU: Press and hold the b button to display the menu on the screen.

REC: Press and hold the { button to record the broadcast.

INFO: Press and hold the } button to view information about the current digital channel or media file.

2-8

2. Product specifications

Using the Touch Pad and the Directional Buttons

Image Description

Moving the Focus or Pointer

Press the directional buttons (up, down, left, and right) to move the focus, pointer, or cursor in the direction you want.

Entering the Menu / Selecting an Item

To enter a menu or select an item, highlight the item or the menu title, or move the pointer over it, and then press the touch pad.

Displaying Context-sensitive Menus in Smart Hub

In Smart Hub, highlight an item, and then press and hold the touch pad. The contextsensitive menu for the item pops up.

•The context-sensitive menu may vary depending on the item you selected.

Changing the Smart Hub Panel

On a Smart Hub panel, drag left or right on the touch pad. The previous or next Smart Hub panel appears.

Scrolling on the Web Browser

When you are using the web browser, drag up or down on the touch pad to scroll the web screen.

2-9

2. Product specifications

2-4-2. Viewing the Panel

NewsON Panel

The screen shown may vary depending on the model.

This service may be not available depending on the country or region.

NewsON provides a real-world service that informs users of news and weather-related information in one place without the need for a newspaper, smartphone, or computer.

NewsON users can find daily information on a wide variety of topics in a smart and convenient way.

Updated in real time, NewsON informs users of the latest headlines, top stories, popular issues, and weather forecasts.

SOCCER Panel

The screen shown may vary depending on the model.

This service may be not available depending on the country or region.

The SOCCER panel offers a variety of information about world soccer matches, featuring videos, news, matchups, and ratings. Adding a favorite team to the Favorite list allows easy access to information about team.

•Before you use the SOCCER panel, check if the TV is connected to the Internet. An Internet connection is required to access the SOCCER panel.

• To view the Quick Guide, select the button.

2-10

2. Product specifications

SAMSUNG APPS Panel

The screen shown may vary depending on the model.

Smart Hub offers a variety of free news, sports, weather, and gaming content you can directly install and enjoy on your TV as you do on your smartphone or tablet.

•Before you use SAMSUNG APPS, check if the TV is connected to the Internet. Your TV must be connected to the Internet in order to use SAMSUNG APPS.

•When the Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the region.

On TV Panel

The screen shown may vary depending on the model. Availability depends on the specific area.

Availability of recommended content depends on the specific model and area.

If you move to the On TV panel in the Smart Hub, you can view the program list of the channels recommended by Smart Hub while you are watching a program.

•Before you use On TV, check if the TV is connected to the Internet. The TV must be connected to the Internet in order to use On TV.

•The channels or programs recommended by On TV may differ from the actual ones depending on the broadcast information provider.

2-11