Samsung UN60JU6500FXZA, UN50JU6500FXZA User manual
user manual
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model ___________ Serial No. ____________
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
* This Nanum Gothic Eco font is provided by NAVER.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK). THERE ARE NO
USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING
TO QUALIFIED PERSONNEL.
• The slots and openings in the cabinet and in
the back or bottom are provided for necessary
ventilation. To ensure reliable operation of this
apparatus and to protect it from overheating,
these slots and openings must never be blocked
or covered.
N Do not place this apparatus in a confined
space, such as a bookcase or built-in cabinet,
unless proper ventilation is provided.
N Do not place this apparatus near or over
a radiator or heat register, or where it is
exposed to direct sunlight.
N Do not place vessels (vases etc.) containing
water on this apparatus, as this can result in a
fire or electric shock.
• Do not expose this apparatus to rain or place it
near water (near a bathtub, washbowl, kitchen
sink, or laundry tub, in a wet basement, or near a
swimming pool etc.). If this apparatus accidentally
gets wet, unplug it and contact an authorized
dealer immediately.
• This apparatus uses batteries. In your community,
there might be environmental regulations that
require you to dispose of these batteries properly.
Please contact your local authorities for disposal
or recycling information.
• Do not overload wall outlets, extension cords
or adaptors beyond their capacity, since this can
result in fire or electric shock.
• Power-supply cords should be placed so that
they are not likely to be walked on or pinched by
items placed upon or against them. Pay particular
attention to cords at the plug end, at wall
outlets, and at the point where they exit from the
appliance.
• To protect this apparatus from a lightning storm,
or when left unattended and unused for long
periods of time, unplug it from the wall outlet
and disconnect the antenna or cable system. This
will prevent damage to the set due to lightning
and power line surges.
This symbol indicates that high voltage is
present inside. It is dangerous to make any
kind of contact with any internal part of
this product.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
• Before connecting the AC power cord to the
DC adaptor outlet, make sure that the voltage
designation of the DC adaptor corresponds to the
local electrical supply.
• Never insert anything metallic into the open parts
of this apparatus. This may cause a danger of
electric shock.
• To avoid electric shock, never touch the inside of
this apparatus. Only a qualified technician should
open this apparatus.
• Be sure to plug in the power cord until it is firmly
seated. When unplugging the power cord from a
wall outlet, always pull on the power cord's plug.
Never unplug it by pulling on the power cord. Do
not touch the power cord with wet hands.
• If this apparatus does not operate normally - in
particular, if there are any unusual sounds or
smells coming from it - unplug it immediately and
contact an authorized dealer or ser vice center.
• Be sure to pull the power plug out of the outlet
if the TV is to remain unused or if you are to
leave the house for an extended period of time
(especially when children, elderly or disabled
people will be left alone in the house).
N Accumulated dust can cause an electric
shock, an electric leakage, or a fire by causing
the power cord to generate sparks and heat
or by causing the insulation to deteriorate.
• Be sure to contact an authorized service
center for information if you intend to install
your TV in a location with heavy dust, high
or low temperatures, high humidity, chemical
substances, or where it will operate 24 hours
a day such as in an airport, a train station, etc.
Failure to do so may lead to serious damage to
your TV.
• Use only a properly grounded plug and wall
outlet.
N An improper ground may cause electric shock
or equipment damage. (Class l Equipment
on ly.)
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• To turn off this apparatus completely, disconnect
it from the wall outlet. To ensure you can unplug
this apparatus quickly if necessary, make sure
that the wall outlet and power plug are readily
accessible.
• Do not allow children to hang onto the product.
• Store the accessories (battery, etc.) in a location
safely out of the reach of children.
• Do not install the product in an unstable location
such as a shaky shelf or a slanted floor or in a
location exposed to vibration.
• Do not drop or strike the product. If the product
is damaged, disconnect the power cord and
contact a ser vice center.
• To clean this apparatus, unplug the power cord
from the wall outlet and wipe the product with
a soft, dry cloth. Do not use any chemicals such
as wax, benzene, alcohol, thinners, insecticide,
air fresheners, lubricants, or detergents. These
chemicals can damage the appearance of the TV
or erase the printing on the product.
• Do not expose this apparatus to dripping or
splashing.
• Do not dispose of batteries in a fire.
• Do not short-circuit, disassemble, or overheat the
batteries.
• There is danger of an explosion if you replace the
batteries used in the remote with the wrong type
of battery. Replace only with the same or
equivalent type.
• WARNING - TO PREVENT THE
SPREAD OF FIRE, KEEP CANDLES OR
OTHER ITEMS WITH OPEN FLAMES
AWAY FROM THIS PRODUCT AT ALL
TIMES.
• This product contains chemicals known to
the State of California to cause cancer and
reproductive toxicity.
• Use care when touching the TV after it has been
on for some time. Some par ts can be warm to
the touch.
Internet security
Samsung takes a number of steps to protect its
Internet-compatible Smart TVs against unauthorized
incursions and hacking. For example, certain
sensitive communications between the TV and the
Internet servers are encrypted. In addition, the TV’s
operating system has adopted controls to prevent the
installation of unauthorized applications.
Although we take steps to protect your Smart TV and
personal information, no Internet-connected device
or transmission is completely secure. We therefore
encourage you to take additional steps to safeguard
your TV, secure your Internet connection, and
minimize the risk of unauthorized access. These steps
are listed below:
• When Samsung releases software updates to
improve the security of your TV, you should
promptly install these updates. To automatically
receive these updates, turn on Auto Update
in the TV's menu (Support > Software Update
> Auto Update). When an update is available,
a popup message appears on the T V screen.
Accept the software download and update by
selecting YES when prompted. Take steps to
secure your wireless router and network. Your
router's manual should provide additional details
about how to implement the following measures:
– Secure your wireless router's management
settings with a unique password to prevent
unauthorized changes to security related
settings.
– Implement standard encryption (e.g., WPA2
encryption) on your wireless router to secure
your wireless network signal.
– Secure access to your wireless network with a
hard-to-guess password.
– Confirm your router's firewall setting is
enabled (if so equipped).
– Make sure that all your internet-connected
devices are behind your network's firewall.
– If your router or modem has a standby mode
button, use it to disconnect your home
network from the Internet when it is not in use.
• Use strong passwords for all your Internet
accounts (Netflix, Facebook, Skype, etc.). If your
TV has a camera, recess the camera into the TV's
bezel when it is not in use. Recessing the camera
makes it inoperative.
• If any unexpected messages appear on your TV
screen requesting permission to link a device or
enable a remote session, do NOT accept.
• Do not visit suspicious web sites and do not install
any suspicious programs. We recommend that
users install only those authorized apps provided
by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are
provided for reference only and may differ from
the actual product appearance. Product design and
specifications may change without notice.
English - 3
Features of Your New TV
Smart Hub
Your TV features Smart Hub, a multi-purpose entertainment and family center. You can use Smart Hub to surf
the web or download and run applications. In addition, you can view or play photo, video, and music files
stored on external storage devices.
N Refer to the e-Manual for details.
e-Manual
Get help from a detailed, on-screen user's manual built into your TV.
Smart interaction
Access and control menu options and functions using motions. To use Smart Interaction, connect the TV
camera (sold separately) to the TV.
N Refer to the e-Manual for details.
Contents
1. Initial Setup
2. The Remote Control
3. Smart Hub
4. The e-Manual
5. Troubleshooting and Maintenance
8 Troubleshooting
9 Getting remote support for your TV
10 Network troubleshooting
12 Eco Sensor and screen brightness
12 Still image warning
12 Caring for the TV
6. Specifications and Other Information
13 Specifications
16 Licenses
7. TV Installation
16 Mounting the TV on a wall
17 Providing proper ventilation for your TV
18 Safety Precaution: Securing the TV to the
wall to prevent falling
18 Arranging the cables with the cable
guide
FCC and Warranty Information
English - 4
1. Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. During Initial Setup, your TV
connects to your home network, implements Smart Hub agreements, links to the source of your live TV signal,
and sets up control of your cable or satellite box.
Information You Need
Have the following information on hand before you
turn on your TV for the first time:
• Your wireless network’s password. (Make sure
your network is on.)
• Your Postal or Zip code.
• The name and location of your cable or satellite
provider (if you use one).
Internet Access
The TV must be connected to the Internet to use
the Smart Features. If you have a wireless network,
confirm that your network router is working before
you start the initial setup. If you have a wired
network, connect the TV’s LAN port to the network
with an Ethernet cable before you begin (CAT 7 cable
preferred).
Running Initial Setup
1. Point the remote control at the TV.
2. Press the button on the remote control to turn on the TV,
and then follow the directions on the screen.
For more information about using the remote control, see "The
Remote Control" on page 6.
To learn more about operating your TV and its Smart Features,
launch the TV’s built in e-Manual after you have completed
the Initial Setup. For information about the e-Manual, see "The
e-Manual" on page 7.
Using the TV Controller
You can use the TV Controller on the back of the TV instead of the remote control to control most of the
functions of your TV. While watching TV or cable TV, you can change the channel or adjust the volume by
pressing the Control Stick. When using Smart Hub, the TV's menu, or selecting a source, move the Control
Stick up, down, left, or right to move the cursor. Press the Control Stick to select or activate the item
highlighted by the cursor.
Control Menu
: Opens Smart Hub.
: Opens the menu.
: Selects a source.
: Turns off the TV.
Control Stick
The Control Stick is located
on the lower left corner of
the back of the TV.
w/v: Changes the volume.
</>: Changes the channel.
Using the SOURCE button to switch between video sources
Press the SOURCE button to switch between external devices connected to the TV. For example, to switch to
a game console connected to the second HDMI connector, press the SOURCE button. The Source list appears
across the top of the screen. From the Source list, select HDMI2.
N The connector names may differ with the product chosen.
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2. The Remote Control
Displays and selects the available
video sources.
Turns the TV on or off.
SPORTS: Enables/Disables Sports
Mode.
SEARCH: Launches the Search
function.
EXTRA: Provides easy access to
information services.
Selects additional digital channels
being broadcast by the same digital
station. For example, to select
channel ‘54-3’, press ‘54’, then press
‘-’ and ‘3’.
Brings up Smart Hub applications.
(See the e-Manual chapter, Smart
Features > Smart Hub.)
Displays frequently used functions.
Moves the cursor, selects the on-
screen menu items, and changes
the values seen on the TV's menu.
Turns on the backlight for the
buttons. When on, the buttons
become illuminated for a moment
when pressed. (Using the remote
control with this button set to On
will reduce the battery life.)
Returns to the previous channel.
Displays the Electronic Program
Guide (EPG).
Displays information on the TV
screen.
E
(Enter): Press this button to
select or run a focused item.
Use these buttons according to the
directions on the TV's screen.
P.MODE: Changes the picture
mode.
P.SIZE: Changes the picture size.
MTS: Changes a program's audio
to stereo, mono, or Separate Audio
Program (SAP broadcast).
N The button names above may differ from the actual names.
Installing batteries into the remote control
Match the polarity of the batteries to the symbols in the battery compartment.
N Use the remote control within 23 feet of the T V.
N Bright light may affect the performance of the remote control. Avoid using
near bright fluorescent lights or neon signs.
N The color and shape of the remote may vary depending on the model.
E-MANUAL: Displays the
e-Manual.
S.MODE: Displays a list of sound
modes and lets you change the
mode.
CC: Controls the caption decoder
and displays captions on the
screen.
Use these buttons with a specific
feature, according to the directions
on the TV's screen.
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3. Smart Hub
Smart Hub is the control center of your TV and its most important feature. You can use Smart Hub to surf
the web, download and play apps and games, and playback photo, video, and music files stored on Blue-ray
players, USB devices, smart phones, personal tablets, computers, and the Internet.
To open Smart Hub, press the
Recent (recently used) and Featured, at the bottom of the screen. The currently active group, with individually
displayed icons, is on the right. The currently inactive group is on the left. To access the services in the inactive
group, select that group, and then press the Enter button.
To launch a service, select its icon and then press the Enter button. You can only select and launch services
from the active group.
For more information about Smart Hub, see the e-Manual.
N You must have the TV connected to the Internet to access Smart Hub.
button on the remote control. Smart Hub services are divided into two groups,
4. The e-Manual
The embedded e-Manual contains information about the key features of your TV.
N You can download and view a printable version of the e-Manual on the Samsung website.
Displaying the e-Manual:
• On the remote control, press the E-MANUAL button.
• In the TV’s menu, select Support > e-Manual.
Using the buttons available on the main screen of the e-Manual
(Search): Select an item from the search results to load the corresponding page.
(Index): Select a keyword to navigate to the relevant page.
(Recently Viewed Topics): Select a topic from the list of recently viewed topics.
Accessing the associated menu screen from an e-Manual topic page
(Try Now): Access the associated menu item and try out the feature directly.
(Link): Access a topic referred to on an e-Manual topic page.
Accessing the associated e-Manual topic from a menu screen
Press the E-MANUAL button on the remote control to read the e-Manual topic about a current screen menu
function.
N The e-Manual cannot be accessed from some menu screens.
Updating the e-Manual to the latest version
You can update the e-Manual in the same way you update apps.
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