Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Page 18
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
Page 19
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Page 20
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
Page 21
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
Page 22
2. Product Specications
2-1. Product information
ModelUE58J5200AW
2. Product specications
W
Front View
Detail View
ColorFront : Black, Stand : Black
Dimensions
(W x H x D)
Weight58"
58"
With Stand1308.0 x 836.6 x 306.9 mm / 51.9 x 32.9 x 12.1 inches
Without Stand1308 x 770.4 x 88.7 mm / 51.9 x 30.3 x 3.5 inches
With Stand19.1 kg / 42.1 lbs
Without Stand17.5 kg / 38.6 lbs
H
* W : Width H : High D : Depth
D
2-1
Page 23
2-2
2. Product specications
2-2. Product specication
2-2-1. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
ItemUE58J5200AWXXH
General Information
Display
Video
ProductLED
Series5
CountryHUNGARY
Screen Size58"
Resolution1,920 x 1,080
Ultra Clear PanelN/A
Picture EngineHyperReal
PQI (Picture Quality Index)200
Dynamic Contrast RatioMega Contrast
Micro DimmingN/A
Precision Black (Local Dimming)N/A
Nano Crystal ColorN/A
Wide Color Enhancer (Plus)Yes
PurColorN/A
Auto Depth EnhancerN/A
Contrast EnhancerN/A
Audio
Auto Motion PlusN/A
Film ModeYes
Natural Mode SupportYes
Peak IlluminatorN/A
Dolby Digital PlusDolby MS10
Virtual SurroundDTS Studio Sound
DTS CodecDTS Premium sound 5.1
3D SoundN/A
Sound CustomizerN/A
Sound Output (RMS)20W(10W+10W)
Speaker TypeDown Firing + Full Range
WooferN/A
HD AudioN/A
Wallmount Sound ModeYes
Multiroom LinkN/A
Page 24
2-3
2. Product specications
ItemUE58J5200AWXXH
Audio
Smart TV
Smart Interaction
Convergence
TV SoundConnectN/A
Samsung SMART TVYes
AppsYes
GamesN/A
Multi-Link ScreenN/A
Automated Content Recognition (ACR)N/A
Info WidgetN/A
Vertical EnhancementN/A
Connected EPGN/A
Voice InteractionN/A
Voice ControlN/A
Face recognitionN/A
Motion controlN/A
TV to Mobile - MirroringN/A
Mobile to TV - Mirroring, DLNAYes
Samsung SMART ViewN/A
Differentiation
Tuner/Broadcasting
Connectivity
Wireless TV On - Samsung WOLN/A
Notication - BLEN/A
Brieng On TVN/A
RVUN/A
WiDiN/A
WiFi DirectNo
Sports ModeBasic
Digital BroadcastingDVB-T/C
Analog TunerYes
2 TunerN/A
CI/CI+/2CI+CI+(1.3)
MHP / MHEG / HbbTV / ACAP / GINGA /
OHTV
HDMI2
USB2
Component In (Y/Pb/Pr)1
Composite In (AV)1(common use for component Y)
N/A
Ethernet (LAN)1
Headphone1
Audio Out (Mini Jack)N/A
Page 25
2-4
2. Product specications
ItemUE58J5200AWXXH
Connectivity
Design
Digital Audio Out (Optical)1
RF In (Terrestrial / Cable input / Satellite
input)
Ex-Link ( RS-232C )N/A
IR Out1
CI Slot1
Scart1
MHLN/A
HDMI 3D Auto SettingN/A
HDMI A / Return Ch. SupportN/A
HDMI Quick SwitchN/A
Wireless LAN Adapter SupportYes
Wireless LAN Built-inN/A
Anynet+ (HDMI-CEC)N/A
DesignHigh Glossy
Bezel TypeNNB
Slim TypeSlim
1/1(Common Use for Terrestrial)/0
Additional Feature
Front ColorBlack
Light Effect (Deco)N/A
Stand TypeBlack Quad
Swivel (Left/Right)Yes
Samsung 3DN/A
3D ConverterN/A
Instant OnN/A
Camera Built-inN/A
ProcessorN/A
21:9 Immersive Picture ModeN/A
SCSA SupportN/A
AccessibilityYes(Zoom)
One Connect (Jack)N/A
Digital Clean ViewYes
Auto Channel SearchYes
Auto Power OffYes
BD Wise PlusN/A
Caption (Subtitle)Yes
Channel List USB-CloneYes
Page 26
2-5
2. Product specications
ItemUE58J5200AWXXH
Additional Feature
Eco Feature
Connect Share™ (HDD)N/A
ConnectShare™ (USB 2.0)Yes
Embeded POPYes
EPGYes
Extended PVRN/A
Game ModeYes
OSD LanguageLocal
Picture-In-PictureYes
BT HID Built-inN/A
USB HID SupportYes
Smart Evolution SupportN/A
Teletext (TTX)Yes
Time ShiftN/A
Ultra Clean ViewN/A
Eco MarkYes
Eco LabelYes
Accessory
Eco SensorYes
Energy Efciency ClassA++
3D Active Glasses (Included)N/A
Remote Controller ModelTM1250A
Batteries (for Remote Control)Yes
Samsung Smart Control (Included)N/A
Ultra Slim Wall Mount SupportN/A
Mini Wall Mount SupportYes
Vesa Wall Mount SupportYes
Floor Stand SupportN/A
TV Camera (Included)N/A
IR Extender Cable (Included)Yes (22 European Countries)
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
ProductDescriptionCode. NoRemark
Remote Control &
Batteries
(AAA x 2)
Power Cord3903-000950
User manualBN68-07681D
Holder-Wire StandBN61-08370A
BN59-01178B
4301-000121
Samsung Electronics
Service center
Page 29
4. Troubleshooting
4. Troubleshooting
4-1. Troubleshooting
4-1-1. Testing the Picture
MENUSupportSelf Diagnosis Picture Test Try Now
Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by
the TV. The Picture Test displays a high denition picture you can examine for aws or faults. If the test picture does not
appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the
test picture is displayed properly, there may be a problem with an external device. Please check the connections. If the
problem persists,check the signal strength or refer to the external device’s user manual.
The ProblemTry this!
If your Samsung Television is ickering or dimming sporadically, you may need
Flickering and Dimming.
Component Connections/
Screen Color
to disable some of the energy efciency features. Disable Energy Saving (System >
Eco Solution > Energy Saving) or Eco Sensor (System > Eco Solution > Eco Sensor).
If the color on your Samsung television screen is not correct or the black and
white colors are off, run Picture Test (Support > Self Diagnosis > Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
Conrm that the TV’s video input connectors are connected to the correct external •
device video output connectors.
Check the other connections as well. If the TV is connected to an external device •
via a component cable, conrm that the Pb, Pr, and Y jacks are plugged into their
proper connectors.
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering Off
Problems Powering On
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings rst.
Go to the • Picture menu and adjust the Backlight/Cell Light (available on different
models) Contrast, Brightness, Sharpness, Color, and Tint (G/R) settings.
If you notice ghosting or blurring on the screen, use the Auto Motion Plus option
(Picture > Picture Options > Auto Motion Plus) to resolve the issue.
NOTE
For the LED 5203, 5303 and 4303 series models, you can resolve this issue by using
LED Clear Motion (Picture > Picture Options > LED Clear Motion).
If your Samsung TV appears to turn off by itself, try disabling some of the TV’s energy
efciency features. See if Sleep Timer (System > Time > Sleep Timer) has been enabled. The Sleep Timer automatically turns the TV off after a specied period of
time. If the Sleep Timer has not been enabled, see if No Signal Power Off (System >
Eco Solution > No Signal Power Off) or Auto Power Off (System > Eco Solution > Auto
Power Off) has been enabled and disable them.
When the TV is turned on, the remote control receiver ashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a number
of things to check before calling the service department. Conrm that the TV’s power
cord is connected correctly at both ends and that the remote control is operating
normally. Make sure that the antenna cable or cable TV cable is rmly connected. If
you have a cable/satellite box conrm that it is plugged in and turned on.
Unable to nd a Channel
If your TV is not connected to a cable box or satellite box, run Setup (System > Setup)
or Auto Program (Broadcasting > Auto Program).
4-1
Page 30
4-2
4. Troubleshooting
The ProblemTry this!
The TV image does not look
as good as it did in the store.
The picture is distorted.
Store displays are all tuned to digital, HD (high denition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI or
Component cables to deliver HD (high denition) picture quality.
Many HD channels are upscaled from SD (Standard Denition) content. Look for a
channel that is broadcasting true HD content.
Cable/Satellite Subscribers: Try HD channels from the channel lineup.•
Air/Cable Antenna Connection: Try HD channels after running the Auto Program •
function.
Adjust the cable/satellite box’s video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and digital
channels.
The color is wrong or missing.
The color is poor or the picture
is not bright enough.
There is a dotted lineon the
edge of the screen.
The picture is black and white.
If you’re using a Component connection, make sure that the Component cables are connected to
the correct jacks. Incorrect or loose connections may cause color problems or a blank screen.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and Color
settings. See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.
Try resetting the picture. (Picture > Picture Reset)
If the Picture Size has been set to Screen Fit, change the setting to 16:9.
Change the cable/satellite box resolution.
If you are using AV composite input, connect the video cable (yellow) to the TV’s green
component jack.
Page 31
4-3
4. Troubleshooting
4-1-2. Testing the Sound
MENUSupportSelf Diagnosis Sound TestTry Now
Before you review the list of problems and solutions below, make sure that the TV Sound Output menu item is set to TV
Speaker, and then listen to the speakers again. If the TV still does not play audio,run the Sound Test. The Sound Test
uses a built-in melody to check for sound problems. If the TV does not play sound during the Sound Test, or the sound is
distorted, there may be a problem with the TV. Contact Samsung’s Call Center for assistance. If the TV plays the Sound
Test melody without distortion, there may be a problem with an external device. Please check the connections. If the
problem persists, refer to the external device’s user manual.
The ProblemTry this!
There is no sound or the
sound is too low at maximum
volume.
The picture is good but there
is no sound.
The speakers are making an
odd sound.
Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)
connected to your TV.
Set Sound > Speaker Settings > TV Sound Output to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the
box connected to your TV is using an HDMI cable.) To listen to the computer sound,
connect the external speaker to the computer’ s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s
power cable.
Make sure that the audio cable is connected to the correct audio output connector
on the external device.
For antenna or cable connections, check the signal information. A low signal level
may cause sound distortions. Run Sound Test (Support > Self Diagnosis > Sound
Test).
Page 32
4-4
4. Troubleshooting
4-1-3. Testing the 3D Picture Quality
MENUSupportSelf Diagnosis 3D Picture Test
NOTE
To test 3D picture quality, you must be wearing 3D glasses and the glasses and the TV must be paired.
3D is not available in the U.S.A. and Canada and is only available on LED 6200 series TVs or higher. Before you review
the list of problems and solutions below, use 3D Picture Test to determine if the problem is caused by the TV. The 3D
Picture Test displays a high denition picture you can examine for aws or faults. If the test picture does not appear or
there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. If the test picture
is displayed properly, there may be a problem with an external device. Please check the connections. If the problem
persists, check the signal strength or refer to the external device’s user manual.
The ProblemTry this!
Make sure the glasses are powered on.
The 3D glasses are not
working correctly.
The 3D feature may not work properly if there is another 3D product or an electronic
device running nearby. If there is a problem, keep other electronic devices as far
away as possible from the 3D Active Glasses.
I can’t see 3D images clearly.
The batteries in the 3D
glasses are at.
The ideal viewing distance is three times or more the height of the screen.
We also recommend watching 3D content with your eyes level with the screen.
Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,
the battery lifespan is shortened.
4-1-4. There is a problem with the broadcast
The ProblemTry this!
If your TV is not connected to a cable box or satellite box:
The TV is not receiving all
channels.
There are no captions with
digital channels.
The picture is distorted.
Conrm that the coaxial cable is securely connected to the TV.•
If you are using an antenna, verify it is positioned correctly and the all the •
connections are secure.
Run • Setup (System > Setup) or Auto Program (Broadcasting > Auto Program).
Go to Caption (System > Accessibility > Caption) and change the Caption Mode.
Some channels may not have caption data.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programs and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
4-1-5. My computer won’t connect
The ProblemTry this!
The "Mode Not Supported"
message appears.
The video is OK but there is
no audio.
Set your PC’s output resolution so it matches a resolution supported by the TV.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
Page 33
4-1-6. I can’t connect to the Internet
4-5
4. Troubleshooting
The ProblemTry this!
The wireless network
connection failed.
The software update over the
Internet has failed.
Conrm your wireless modem/router is on and connected to the Internet.
Reset your wireless modem/router by turning it off, waiting for 15 seconds, and then
turning it on again. Run Network Setup (MENU > Network > Network Settings).
Check the network connection status (MENU > Network > Network Status).
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
4-1-7. My le won’t play
The ProblemTry this!
Some les can’t be played.
This problem may occur with high-bitrate les. Most les can be played back, but
you might experience problems with high-bitrate les.
4-1-8. I am having trouble launching/using apps
The ProblemTry this!
I launched an app, but it’s in
English.
How can I change the
language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not working.
Check with the service provider.
Refer to the help section on the application service provider’s website.
4-1-9. I want to reset the TV
ResetPathDescription
Reset Settings
Resetting Smart
Hub
MENU > Support > Self Diagnosis
> Reset
MENU > Smart Hub >Smart Hub Reset
Reset Picture, Sound, Channel, Smart Hub, and all other
settings, except for the network settings, default settings.
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart
Hub applications.
Page 34
4-6
4. Troubleshooting
4-1-10. Other Issues
The ProblemTry this!
The TV is hot.
The picture won’t display in full
screen.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of
the TV. The bottom, however, may feel hot to the touch after extended use. Children
watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV’s functionality.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content. Black bars will appear at the top and bottom of the
screen when you watch movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
The "Mode Not Supported"
message appears.
The Captions item in the TV menu
is grayed out.
The TV smells of plastic.This smell is normal and will dissipate over time.
The Signal Information option
under Self Diagnosis isn’t
activated.
The TV is tilted to the side.Remove the base stand from the TV and reassemble it.
The Broadcasting option has been
deactivated.
The settings are lost after 5
minutes or every time the TV is
turned off.
There is an intermittent loss of
audio or video.
There are small particles on the
TV’s bezel.
The PIP menu is not available.
A POP (TV’s internal banner ad)
appears on the screen.
The output resolution of the attached device is not supported by the TV. Check the TV’s
supported resolutions and adjust the external device’s output resolution accordingly.
You cannot select the Caption menu if you have selected a source connected to the TV via
HDMI or Component. To view captions, turn on the external device’s caption function.
Verify that the current channel is a digital channel.
The Signal Information is only available for digital channels.
Broadcasting is only available when the Source is set to TV.
The Broadcasting menu cannot be accessed while you watch TV using a cable box or satellite
receiver.
If the Use Mode is set to Store Demo, the TV’s audio and video settings are automatically reset
every 5 minutes. Change the Use Mode (Support > Use Mode) to Home Use.
Check the cable connections and reconnect them. Loss of audio or video can be caused by
using overly rigid or thick cables. Make sure the cables are exible enough for long term use. If
you are mounting the TV to a wall, we recommend using cables with 90-degree connectors.
This is part of the product’s design and is not a defect.
PIP functionality is only available when you are viewing video from an HDMI or Component
source on the main screen.
Change the Use Mode (Support > Use Mode) to Home Use.
The TV is making a popping noise.
The TV is making a humming
noise.
The expansion and contraction of the TV’s outer casing may cause a popping noise. This does
not indicate a product malfunction. The TV is safe to use.
Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending
on the TV’s brightness level, the TV may seem slightly noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding performance
and reliability requirements. Some noise coming from the TV is considered normal and is not
an acceptable cause for an exchange or refund.
Page 35
4-2. Connect
4-7
4. Troubleshooting
Page 36
4-8
4. Troubleshooting
4-3. Factory Mode Adjustments
4-3-1. Detail Factory Option
NOTE
If you replace the main board with new one, please change the factory option as well.
The options you must change are "Type".
UE58J5200AWXXH
Inches58"
Vendor INX
PANEL
SMPS BOARD
MAIN BOARD
ByteItem
0Factory Reset-
1Type58D6AF0S
2Local setEU
3SW ModelUJ5200
4BOM Model5200
5TunerAuto
CodeBN95-01724A
Spec.HH058BGNV1H/V
Vendor SEM
Code BN44-00787A
Spec.L58GFB_ESM
Chassis Ass'yBN91-16918M
PBA Ass'yBN94-10476C
Page 37
4-3-2. Entering Factory Mode
4-9
4. Troubleshooting
To enter ‘Service Mode’ Press the remote -control keys in this sequence :
If you do not have Factory remote control•
Power OFF INFOMENUMUTEPower On
If you have Factory remote control•
INFOFactory
If you don’t have Factory remote control, can’t control some menus•
Initial SERVICE MODE DISPLAY State
Page 38
4-10
4. Troubleshooting
4-3-3. Factory Data
Option
Factory Menu NameDataRange
Factory Reset
Type
Local Set
Model
SVC Model
TUNER
Ch Table
-
58D6AF0S
-
UJ5200
5200
Auto
NONE
MRT Option
Front Color U-S-C-MEGA
Lvds Format JEIDA
Language_ArabicUS
RegionUSA
PnP LanguageENG_US
WIFI REGIONS
OTN SupportON
OTA Support OFF
MediaPlay DLNA…
TTXOFF
China HDOFF
NT ConversionOFF
Num of DTV1
Num of AV1
Num of COMP1
Num of HDMI2
Num of SCART 0
Num of USB Port 2
Num of USB 3.0 0
Num of RVU0
Num of Display 2
Num of IPTV 0
Num of RUI0
Num of PVR RECORD0
TOOLS Support 40
LNA Support OFF
24Px4 Support OFF
Page 39
Factory Menu NameDataRange
4-11
4. Troubleshooting
BD Wise Support OFF(H6203 ON)
Data Service Support OFF
PVR Support OFF
CI SupportOFF
LEDMotionPlus SupportON
Natual Mode Support ON
Relax Mode Support OFF
HDMI/DVI SEL2
Select LED/PDPLCD
Wall Mount OFF
HV FlipHV Filp
FRC HV Flip0
Light Effect OFF
e-Pop Default ON
CAMERA Support OFF
NETWORK Support Int-Wi
EcoSensor SupportON
3D Support OFF
BT Support OFF
BT ADDRESSNot support
HP LINELineOut
Smart Control Support OFF
Motion Recog OFF
Voice RecogOFF
Virtual Remocon color 1
Local Dimming Panel OFF
Wi VendorQCA
Engineer Option
Type Of PANEL KEYNone
5 Way Function KeyR_BACK
Contents Bar OFF
Cable ModulationQAM
Standby led on/offOFF
Recognition Support OFF
IF AGC0
D AGC 0
PH BW0
FQ BW 0
Page 40
4-12
4. Troubleshooting
Factory Menu NameDataRange
PH RATE 0
PD EN0
PEQ Inx0
WF Scale
WF Type0
Num of Network Stream1
DP V Size 0
Backend Device
BT_AUDIO_ON_OFFOFF
Cong_AV_PATH
USING_PSI_UPDATE
ECO StanbyOFF
Fast Logo Delay0
Num of PANEL KEY
Panel Detail0
Panel Init Time 250
Tcon Init Time 460
WRITE MAC Address
Control
Factory Menu NameDataRange
EDID
EDID ON/OFFOFF
EDID WRITE ALL…
EDID WRITE PC…
EDID WRITE HDMI…
EDID WRITE HDMI1…
EDID WRITE HDMI2…
EDID WRITE HDMI3…
EDID WRITE HDMI4…
EDID Ver…
EDID Port
EDID WRITE DVI…
Sub Option
RS-232 JackUARTDebug/UART
Serial Log On/Off OFFON/OFF
WatchdogOFF
Page 41
Factory Menu NameDataRange
4-13
4. Troubleshooting
FRC Monitoring OFF
Checksum0x0000
Fast Boot in Production ON
UART ENABLEOFF
ECO IC TYPEMC8121
Info Link Server Typedevelopment
Info Link CountryNone
TTX Group…
Visual Test…
MediaPlay DB…
OPTION_SWU
OPTION_NUM
RF Remocon Support OFF
CCD mode …
DONS Support OFF
Num of IPTV CIP0
Num of CI0
Num of HYBRID TV 0
T-CON Device
BOARD CONTROLOFF
RM
PSA
LMK threshold 4
Low threshold10
High threshold15
CSB ON
CLBON
EEPG Enable0
Last Screen OFF
App Resume OFF
BP PMS Reset 1
F Anet Thread2
ACM_MC OFF
Support MiniBrowser ON
HotkeyList Basic_Smart
PDP Option
Pixel Shift Test OFF
Logic SW
Page 42
4-14
4. Troubleshooting
Factory Menu NameDataRange
Panel Temperature
LOGIC Waveform Day
Logic Check Sum
MRT
SAPC Timer
APC Speed
Hotel Option
Hospitality ModeOFF
Power On
Menu OSD
Operation
Music Mode
External Source
Eco Solution
Cloning
Shop Option
Shop ModeOFF
Exhibition ModeOFF
3D CubeOFF
Asia Option
Unbalance
AF Level adjust
TX Power Level
Mono Last Memory
H Shaking
SOUND
Carrier_MuteON
High DeviOFF
Speaker Delay Normal10
SPDIF PCM Gain-9 dB
FM M Prescale48
FM Prescale0x00h
AM Prescale0x32h
NICAM Prescale0x48h
BTSC Mono Prescale15
BTSC stereo Prescale29
BTSC SAP Prescale29
A2Ident High Thid36
Page 43
Factory Menu NameDataRange
4-15
4. Troubleshooting
A2Ident Low Thid9
Pilot Level High Thld0x0Fh
Pilot Level Low Thld0x08h
Carrier2 Amp High Thld4
Carrier2 Amp Low Thld3
Carrier2 SNR High THR16
Carrier2 SNR Low THR80
Sig Error On35
Sig Error Off41
Amp Model TAS5745
Amp Volume0xc9h
Amp Scale0x35h
Amp Check Sum0x00480W60
Woofer Type0
Woofer Volume0xcbh
Woofer Scale0x8ah
Woofer Check SumNONE
Woofer Local EQ Checksum0
Speaker EQON
PEQ TestReady
Lacal Speaker EQ 0
Local EQ Checksum0
SRS Tuning Parm0
Subwoofer Support 0
India Sound OFF
AudioDock BT delay 50
Wall Filter Type 0
Bottom CheckSum0
Bottom Local Checksum0
Lipsync lnx2
Lipsync checkSumNG
Lipsync USB TestReady
Lipsync BT ChecksumNG
Debug
Factory Menu NameDataRange
Spread Spectrum
Page 44
4-16
4. Troubleshooting
Factory Menu NameDataRange
LVDS SpreadON
DDR SpreadOFF
Period20K
Amplitude1.5
HD SSC ON/OffOFF
HD SSC Value1
LVDS SSC ON/OFFOFF
LVDS Value0
DDR SSC ON/OFFOFF
DDR SSC Value1
FRC Vx1 SSC ON/OFFOFF
FRC LVDS SSC ON/OFFOFF
FRC LVDS SSC MRR10
FRC LVDS SSC MFR1
FRC Vx1 SSC Period0
FRC Vx1 SSC Modulation0
FRC DDR SSC ON/OFFON
FRC DDR SSC MRR15
FRC DDR SSC MFR1
FRC DDR SSC Period0
FRC DDR SSC Modulation0
DDR Margin
A CTRL_OFFSET_0_30
A CTRL_OFFSET_D0
B CTRL_OFFSET_0_30
B CTRL_OFFSET_D0
MICOM POWER OFFOFF
RF Mute Time 6ms
CI +1.3OFF
FRC
Tuner Margin10
MPEG Margin100
H.264 Margin100
CAM Wait Time
TS Clock delay0
TCON_TEMP_READ0
TEMP LAST 60
DCC VERSION0x3447
Page 45
Factory Menu NameDataRange
4-17
4. Troubleshooting
DCC CHK SEL0
DCC CHECK LOCAL0
DCC CHECK TOTAL0
MultiACC Checksum0
IIC Bus StopOFF
Tuner Status
Cert OptionSHOW
RM_BIST_DTV 0
RM_BIST_ATV 0
Voice DebugOFF
SVC
Factory Menu NameDataRange
Self Test(for HW)
Loop Back
CPU
DDR
FLASH
EEPROM
Tuner X-TAL
Tuner1
HDMI Switch IC
USB HUB IC
WIFI
LVDS
LVDS2
T-CON/FRC
T-CON2/FRC
PCB Test
MOIP
BT
EcoSensor
Voltage
Chip Test
Module Test
ATV CH Inspection
DTV CH Inspection
Page 46
4-18
4. Troubleshooting
Factory Menu NameDataRange
Satellite CH Inspection
Woofer Sound Inspection
DP Test
DP CRC Result
Voltage Result
BT
Chip Test
Module Test
ATV CH Inspection
DTV CH Inspection
Satellite CH Inspection
UHD OSD TEST
Aging Line Test
Tweeter Sound Inspection
Info
SVC Info
LOG(View Log)
ER Count
Panel Display Time
Factory Execution History
Factory Reset History
Upgrade
T-CON Usb Download
T-CON CheckSum
Logic Usb D/L
SUBMICOM UPGRADE
BT UPGRADE
BT FREEPAIRING
Function Upgrade
FRC3D FW UPGRADE
FRC3D LD UPGRADE
Camera Upgade
Mic Upgrade
CPLD USB Download
JP MICOM UPGRADE
DP MICOM UPGRADE
Jump UPGRADE
IR Blaster Upgrade
Page 47
Factory Menu NameDataRange
4-19
4. Troubleshooting
IR Blaster delay time
CPLD Download
LDC PROFILE UPGRADE
Pic Data USB Update
Audio Data USB Update
Eco Data USB Upate
SC ADK Upgrade
SC MBR Upgrade
Reset
App Reset0
EEPROM Rst0
SPI Flash ResetFailure
OPTION_HDMI
DVI/HDMI SOUNDAuto
HDMI HOT PLUGDisable
HOTPLUG SWITCHINGboot
HOTPLUG DURATION1200ms
CLK TERM DURATION1200ms
HDMI FLT CNT SIG100ms
HDMI FLT CNT LOS100ms
UNSTABLE BAN CNT5000ms
HDMI ROBINON
HDMI CallbackOFF
HDMI CTS Thld8
HDMI CTS Cnt11
HDMI EQAuto
HDMI Write TypeCombine
HDMI SwitchNONE
DVI SET TIME300ms
HDMI SyncDE
HDMI 3D DET0
HOTPLUG OFF HOLD TIME
HDMI Stable Count1
HDCP UPDATE SPI
SPI VERSION0
DVB CI
TS Clock delay TC0
TS Clock delay S0
Page 48
4-20
4. Troubleshooting
Factory Menu NameDataRange
CI Control Buf ON ON
TS Clock delay CPU-1
Test Pattern
Pattern SelOFF
Logic Pattern Sel
Logic Level Sel
FRC Pre Test Pattern0
FRC Post Test Pattern0
SOC TCON Test Pattern 0
SOC TCON Pattern Level255
SOC TCON FRC Pattern0
HDMI WB PatternOFF
HDMI Pattern Sel0
Parma Pre Test Pattern0
Parma Port Test Pattern0
FRC OSD PRE PATTERN0
FRC OSD POST PATTERN0
Other Setting
Delete S/N0
IPERFstopped
Expert
CAL Data Backup
CAL Data Restore
ATV IF AGC SPEED
Source Direct ON/OFF0
App UpdateLAST POWER
SVC Panel
ORIGINAL
ADC/WB
Factory Menu NameDataRange
ADC
AV Calibaration
Comp Calibration
PC Calibration
HDMI Calibration
ADC Result
1st_Y_GH0
Page 49
Factory Menu NameDataRange
4-21
4. Troubleshooting
1st_Y_GL0
1st_Cb_BH0
1st_Cb_BL0
1st_Cr_RH0
1st_Cr_RL0
2nd_R_L134
2nd_G_L134
2nd_B_L134
2nd_R_H49
2nd_G_H49
2nd_B_H49
White Balance
R-Offset128
G-Offset128
B-Offset128
R-Gain128
G-Gain128
B-Gain128
WB-W2_R_Offset
WB_W2_B_Offset
WB_W2_R_Gain
WB_W2_B_Gain
WB-N_R_Offset
WB_W2_N_Offset
WB_W2_N_Gain
WB_W2_N_Gain
MGA
MGA On/OffOFF
R1_Gain
G1_Gain
B1_Gain
R2_Gain
G2_Gain
B2_Gain
R3_Gain
G3_Gain
B3_Gain
R4_Gain
Page 50
4-22
4. Troubleshooting
Factory Menu NameDataRange
G4_Gain
B4_Gain
R5_Gain
G5_Gain
B5_Gain
R6_Gain
G6_Gain
B6_Gain
R7_Gain
G7_Gain
B7_Gain
R8_Gain
G8_Gain
B8_Gain
R9_Gain
G9_Gain
B9_Gain
R10_Gain
G10_Gain
Advanced
Page 51
4-4. White Balance
4-23
4. Troubleshooting
4-4-1. Calibration
Into the Factory Mode.1.
Select 2. SVC Menu.
Select 3. ADC/WB menu.
Select 4. ADC menu.
Option
Control
Debug
SVC
ADC/WB
Advanced
4-4-2. Service Adjustment
You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Use other equipment only after comparing the result with that of the Master equipment. -
Input modeCalibrationPattern
CVBS IN (Model_#1)Perform in NTSC B&W Pattern #24Lattice
Component IN (Model_#6)Perform in 720p B&W Pattern #24Lattice
HDMI INPerform in 720p B&W Pattern #24Lattice
Page 52
4-24
4. Troubleshooting
Method of Color Calibration (AV)
Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port.1.
Press the Source key to switch to “AV1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “AV Calibration” menu.5.
In “AV Calibration Off” status, press the “► ” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “AV Calibration” status from Failure to Success. 8.
Method of Color Calibration (Component)
Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.1.
Press the Source key to switch to “Component1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “Comp Calibration” menu.5.
In “Comp Calibration Off” status, press the “ ►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “Comp Calibration” status from Failure to Success.8.
Method of Color Calibration (HDMI)
Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.1.
Press the Source key to switch to “HDMI1” mode.2.
Enter Service mode.3.
Select the “ADC” menu.4.
Select the “HDMI Calibration” menu.5.
In “HDMI Calibration Off” status, press the “►” key to perform Calibration.6.
When Calibration is complete, it returns to the high-level menu.7.
You can see the change of the “HDMI Calibration” status from Failure to Success.8.
Page 53
4-4-3. Adjustment
4-25
4. Troubleshooting
Into the Factory Mode.1.
Select 2. SVC Menu.
Select 3. ADC/WB menu.
Select 4. WB menu.
Option
Control
Debug
SVC
ADC/WB
Advanced
White Balance
(Low light)
Sub Bright
R offset
G offset
B offset
(High light)
Sub Contrast
R gain
G gain
B gain
Page 54
4. Troubleshooting
4-5. Software Upgrade
Samsung may offer upgrades for the TV’s rmware in the future. These upgrades can be performed via the TV when it is
connected to the Internet, or by downloading the new rmware from samsung.com to a USB memory device.
Alternative Software (Backup) shows The previous version that will be replaced.•
Software is represented as ‘Year/Month/Day_Version’. The more recent the date, the newer the software version •
Installing the latest version is recommended.
4-5-1. By USB
Insert a USB drive containing the rmware upgrade downloaded from samsung.com into the TV. Please be careful to not
disconnect the power or remove the USB drive while upgrades are being applied.
"MENU-->Support--> Software Update"
The TV will turn off and turn on automatically after completing the rmware upgrade. Please check the rmware version
after the upgrades are complete (the new version will have a higher number than the older version). When software is
upgraded, video and audio settings you have made will return to their default (factory) settings. We recommend you write
down your settings so that you can easily reset them after the upgrade.
4-5-2. By Online
Upgrades the software using the Internet.
First, congure your network. For detailed procedures on using the Network Setting, refer to the ‘Setting the Network’ •
instructions.
If The internet connection doesn’t operate properly, connection can be broken, please retry downloading. If the •
problem still happens, download by USB and upgrade.
4-5-3. Alternative Software (Backup)
If there is an issue with the new rmware and it is affecting operation, you can change the software to the previous
If Software was changed, existing Software is displayed.•
you can change current Software to Alternative Software by ‘Alternative Software’.•
4-26
Page 55
5. Wiring Diagram
Main Board
Power Board
Speaker
FUNCTION& IR
Speaker
CN202
CN1201_FHD
CN1202_HD
CN302
CN402
CNL802
PANEL
PANEL
CNM803
S
p
e
a
kkk
kkk
e
r
5-1. Wiring Diagram
5. Wiring Diagram
5-1
Page 56
5-2
5. Wiring Diagram
5-2. Connector Functions
ConnectorFunction
CN201 CNM803
CN1201 T-CON
Supply main power and dimming signal from IP Board to Main Board.
The LVDS signal transfered from Main Board to Panel.
Page 57
5-3
5. Wiring Diagram
5-3. Cables
UseModelLEAD CONNECTOR (Main-IP)LVDS CALBE (FHD)
Code
No.
Image/
UseModelFUNCTION HARNESSFUNCTION
Code
No.
Image/
UE58J5200BN39-01889KBN96-33236H
UE58J5200BN39-01910ABN96-30902V
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