Samsung UE48H6800AW, UE55H6800AW Service manual

LED TV

Chassis : U8DD Model : UE48H6800AW

UE55H6800AW

SERVICE

LED TV Contents

1. Precautions

2. Product specications

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

Manual

UE**H6800AW

Contents

1. Precautions ...................................................................................................................1-1

1-1. Safety Precautions ..............................................................................................................1-1

1-1-1. Warnings ...................................................................................................................1-1

1-1-2. Servicing the LED TV ...............................................................................................1-1

1-1-3. Fire and Shock Hazard .............................................................................................1-1

1-1-4. Product Safety Notices .............................................................................................1-2

1-2. Servicing Precautions ..........................................................................................................1-3

1-2-1. General Servicing Precautions ................................................................................. 1-3

1-3. Static Electricity Precautions ...............................................................................................1-4

1-4. Installation Precautions .......................................................................................................1-5

2. Product Specications.................................................................................................2-1

2-1. Product information .............................................................................................................2-1

2-2. Product specication ...........................................................................................................2-2

2-2-1. Detailed Specications ............................................................................................. 2-2

2-2-2. Feature & Specications ........................................................................................... 2-6

2-3. Accessories .........................................................................................................................2-7

2-4. Viewing the Functions .........................................................................................................2-8

3. Disassembly and Reassembly ....................................................................................3-1

3-1. Disassembly and Reassembly ............................................................................................3-1

4. Troubleshooting ...........................................................................................................4-1

4-1. Troubleshooting ...................................................................................................................4-1

4-1-1. Previous Check ........................................................................................................4-1

4-2. How to Check Fault Symptom .............................................................................................4-3

4-2-1. NO Power .................................................................................................................4-3

4-3. Factory Mode Adjustments ..................................................................................................4-6

4-3-1. Detail Factory Option ................................................................................................4-6

4-3-2. Entering Factory Mode ............................................................................................. 4-7

4-3-3. Factory Data .............................................................................................................4-8

4-4. White Balance ...................................................................................................................4-23

4-4-1. Calibration ..............................................................................................................4-23

4-4-2. Service Adjustment ................................................................................................. 4-23

4-4-3. Adjustment .............................................................................................................. 4-24

4-5. Software Upgrade ..............................................................................................................4-25

4-5-1. How to Check the Software Version .......................................................................4-25

4-5-2. How to Upgade Software ........................................................................................ 4-26

5. Wiring Diagram .............................................................................................................5-1

5-1. Wiring Diagram ....................................................................................................................5-1

5-2. Connector ............................................................................................................................5-6

5-3. Connector Functions ...........................................................................................................5-9

This Service Manual is a property of Samsung Electronics Co.,Ltd.

Any unauthorized use of Manual can be punished under applicable International and/or domestic law.

Printed in Korea

1. Precautions

1-1. Safety Precautions

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.

1-1-1. Warnings

For continued safety, do not attempt to modify the circuit board.

WARNING

1-1-2. Servicing the LED TV

When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.

It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2. meter periodically.

1-1-3. Fire and Shock Hazard

Before returning the monitor to the user, perform the following safety checks:

Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1. chassis and other metal parts in the monitor.

Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2. compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.

Leakage Current Hot Check:3.

Disconnect the AC power and DC power jack before servicing.

(READING SHOULD)

DEVICE UNDER

TEST

ALSO TEST WITH PLUG REVERSED (USING AC ADAPTER PLUG AS REQUIRED)

NOT BE ABOVE 0.5mA

2-WIRE CORD

TEST ALL

EXPOSED METAL

SURFACES

LEAKAGE CURRENT

TESTER

EARTH

GROUND

Do not use an isolation transformer during this test.

Use a leakage current tester or a metering system that complies with American National Standards

WARNING

Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL Publication UL1410, 59.7).

With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.

in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.) and all exposed metal parts, including: metal cabinets, screwheads and control shafts. The current measured should not exceed 0.5 milliamp. Reverse the power-plug prongs in the AC outlet and repeat the test.

1-1

1-2

1. Precautions

1-1-4. Product Safety Notices

Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute replacement that does not have the same safety characteristics as the recommended replacement part might create

shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever

appropriate.

1-3

1. Precautions

1-2. Servicing Precautions

An electrolytic capacitor installed with the wrong polarity might explode.

WARNING

Before servicing units covered by this service manual, read and follow the Safety Precautions section of

CAUTION

NOTE

1-2-1. General Servicing Precautions

Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1. attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect a test component in parallel with an electrolytic capacitor.

Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.

After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3. the area around the serviced part has not been damaged.

Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4. terminals and earphone jacks).

Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5. an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.

Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6. always remove the instrument’s ground lead last.

this manual.

If unforeseen circumstances create conict between the following servicing precautions and any of the

safety precautions, always follow the safety precautions.

1-4

1. Precautions

1-3. Static Electricity Precautions

Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly

called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect

transistors. The following techniques will reduce the incidence of component damage caused by static electricity.

Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1. body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard, be sure to remove the wrist strap before applying power to the monitor.

After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2. accumulation of an electrostatic charge.

Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.

Use only a grounded-tip soldering iron to solder or desolder ESDs.4.

Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5. electrical charges sufcient to damage ESDs.

Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6. are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7. to the chassis or circuit assembly into which the device will be installed.

Be sure no power is applied to the chassis or circuit and observe all other safety precautions.

CAUTION

Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.

lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.

1-5

1. Precautions

1-4. Installation Precautions

For safety reasons, more than a people are required for carrying the product.1.

Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.

Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.

may cause re.

Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.

to moisture. Otherwise, it may cause a re or electric shock.

Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.

the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric

shock.

Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6. antenna falling over may cause re or electric shock.

When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.

A rise in temperature within the product may cause re.

If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8. explosion (for example, with some lithium batteries), the following applies:

Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to • the instructions.

Do not dispose of batteries in a re.•

Do not short circuit, disassemble or overheat the batteries.•

CAUTION

Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent • type.

Do not be exposed to excessive heat such as sunshine, re or the like.•

2. Product Specications

2-1. Product information

Model UE**H6800AW

2. Product specications

Front View

Detail View

Front Color Black

48"

Dimensions

(W x H x D)

55"

48"

Weight

55"

With stand 1078.6 X 673.1 X 294.9 mm

With stand 1232.8 X 762.0 X 294.9 mm

With stand 16.4 kg

With stand 20.6 kg

* W : Width H : High D : Depth

Body 1078.6 X 625.9 X 79.2 mm

Body 1232.8 X 713.3 X 90.6 mm

Body 13.5 kg

Body 17.7 kg

Panel Type Anti Glare

Internal Memory 4GB

DDR 1.25GB

Feature 3D / SMART HUB / DLNA / Full browsing / Wired IR Blastet

2-1

2-2

2. Product specications

2-2. Product specication

2-2-1. Detailed Specications

NOTE

Design and specications are subject to change without prior notice.

Item UE**H6800AWXXH

General Information

Display

Video

Audio

Product LED

Series 6

Country HUNGARY

Inch 48" / 55"

Resolution 1,920 x 1,080

Ultra Clear Panel Yes

Picture Engine 3D HyperReal Engine

Clear Motion Rate 600

Micro Dimming Micro Dimming

Precision Black (Local Dimming) No

Wide Color Enhancer (Plus) Yes

Wide Color Gamut N/A

Color Accuracy N/A

Auto Depth Enhancer N/A

Film Mode Yes

Dolby MS10 / MS110 Dolby MS10

DTS Studio Sound / DNSe+ DTS Studio Sound

Smart TV

DTS Premium Sound / DTS Premium Sound 5.1 DTS Premium Sound 5.1

3D Sound Yes

Auto Volume Leveler Yes

Sound Customizer No

Sound Output (RMS) 40W(Left:10W, Right:10W, Woofer:20W)

Speaker Type Down Firing + New Waveguide

Woofer Yes

HD Audio No

Smart Hub Yes

Samsung SMART TV Yes

On TV Yes (15 European Countries)

Movies & TV Shows Yes (9 European Countries)

Multimedia Yes

Apps Yes

Game Yes (7 European Countries)

Fitness Yes

2-3

2. Product specications

Item UE**H6800AWXXH

Smart TV

Smart Interaction

Smart Convergence

Tuner/Broadcasting

Kids Yes

Multi-Screen (Dual / Quad Screen) No

Skype™ on Samsung TV Ready

Web Browser Yes

Voice Interaction No

Voice Control No

Camera Built-in No

Face recognition No

Motion control No

Contents Streaming Yes

Screen Mirroring Yes

Samsung SMART View Yes

Smart Home Yes (FR,DE,ES)

Easy Pin pairing Yes

Twin Tuner No

CI/CI+/2CI+ CI+ (1.3)

DTV Tuner DVB-T/C

Connectivity

Analog Tuner Yes

MHP / MHEG / HbbTV / ACAP / GINGA / OHTV HbbTV (ES,PT,FR,BE,NL,LU,CH,PL,CZ)

HDMI 4

USB 3

Component In (Y/Pb/Pr) 1

Composite In (AV) 1 (Common Use for Component Y)

Ethernet (LAN) Yes

Headphone Yes

Digital Audio Out (Optical) 1

RF In (Terrestrial / Cable input) 1/1(Common Use for Terrestrial)/0

Ex-Link ( RS-232C ) N/A

IR Out Yes

CI Slot 1

Scart 1

MHL 3 No

One Connect (Jack) No

WiFi Direct Yes

HDMI 1.4 3D Auto Setting Yes

HDMI 1.4 A/Return Ch. Support Yes

InstaPort S (HDMI quick switch) No

Wireless LAN Adapter Support No

2-4

2. Product specications

Item UE**H6800AWXXH

Connectivity

Design

Additional Feature

Wireless LAN Built-in Yes

Anynet+ (HDMI-CEC) Yes

Design Curved

Bezel Type VNB

Front Color Black

Light Effect (Deco) N/A

Stand Type T-shape

Swivel (Left/Right) No

Samsung 3D Yes

3D Converter Yes

Instant On No

Quad Core+ No

Accessibility

Auto Power Off Yes

Clock&On/Off Timer Yes

Sleep Timer Yes

BD Wise Plus Yes

TTS,Zoom (10 European Countries) /

Zoom (Others)

Eco Feature

Caption (Subtitle) Yes

Channel List USB-Clone Yes

ConnectShare™ (USB 2.0) Movie

Football Mode Advanced

Embeded POP Yes

EPG Yes

PVR Ready Yes

Game Mode Yes

Multiroom Compatible No

OSD Language 27 European Languages

Picture-In-Picture Yes

BT HID Built-in Yes

USB HID Support Yes

Smart Evolution Support No

TV SoundConnect Yes

Teletext (TTXT) Yes

Time Shift Yes

Eco Sensor Yes

Energy Efciency Class A+

Mercury Content 0.0mg

Lead Presence Yes

2-5

2. Product specications

Item UE**H6800AWXXH

Accessory

3D Active Glasses (Included) No

Remote Controller Model TM1250A

Batteries (for Remote Control) Yes

Samsung Smart Touch Control (Included) No

Ultra Slim Wall Mount Supported No

Mini Wall Mount Supported Yes

Vesa Wall Mount Supported Yes

Floor Stand Support Yes

TV Camera (Included) No

IR Extender Cable (Included) Yes

Wireless Keyboard (Included) No

Wireless LAN Adaptor (Included) No

User Manual Yes

E-Manual Yes

Power Cable Yes

Slim Gender Cable No

2-6

2. Product specications

2-2-2. Feature & Specications

Feature 

Digital-TV, RF, 4-HDMI, 1-Component,1-A/V, 3-USB2.0, LAN, built-in WIFI•

PIP(in HDMI 1, 2, 3, 4 Component and Sub picture is available only in TV mode(DTV/ATV))•

CMR 720•

Dolby Digital Plus Pulse, DTS Premium Sound 5.1, DTS Studio Sond•

Specications 

Model UE**H6800AW

Item Description

Screen Size (Diagonal) 48 inches 55 inches

LCD Panel FHD 120Hz

Scanning Frequency Horizontal : 31 kHz ~ 80 kH

Vertical : 56 Hz ~ 75 Hz

Display Resolution 1920 X 1080

Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated

Input Sync Signal H/V Separate, TTL, P. or N.

Maximum Pixel Clock Rate 138 MHz

AC Power Voltage & Frequency AC220-240V 50/60Hz

Environmental Considerations Operating Temperature : 50˚F ~ 104˚F (10˚C ~ 40˚C)

Operating Humidity : 10% ~ 80%, non-condensing

Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)

Storage Humidity : 5% ~ 95%, non-condensing

Sound (Output) 40W (Left:10W, Right:10W, Woofer:20W)

Note : AllShare, SMART Hub, Web Browser, USB HID, Wired IR Blaster

2-7

2. Product specications

2-3. Accessories

NOTE

The items’ colors and shapes may vary depending on the model.•

Cables not included in the package contents can be purchased separately.•

The part code for some accessories may differ depending on your region.•

Product Code. No Product Code. No

Remote Control• BN59-01178B Power Cord• 3903-000525

Batteries (AAA x 2)• 4301-000103 User Manual• BN68-06539C

Image Product Code. No

CI Card Adapter• 3709-001791

Hoder Ring• BN61-07295A

IR Extender Cable• BN96-31644A

2. Product specications

Turns the Set-top box on and off.

Displays and selects available video sources.

Cuts off the sound temporarily.

Brings up

Smart Hub

applications. Refer

to the e-Manual chapter, Smart Features

Smart Hub

Changes channels.

Exits the menu.

Displays the EPG (Electronic Programme Guide).

Displays information on the TV screen.

Turns the TV on and off.

Gives direct access to channels.

Adjusts the volume.

Displays channel lists.

Alternately selects Teletext ON Double,

Mix or OFF.

: Enable

Football Mode

for an optimal

sports viewing experience.

: Press this button to use the

search window.

KEYPAD

: With the virtual remote control on the screen, you can easily enter digits, control content, and use functions.

E-MANUAL

: Displays the

e-Manual

P.SIZE

: Change the picture size.

AD/SUBT.

: Displays the

Accessibility

Shortcuts

Returns to the previous channel.

Opens the OSD (Menu).

Quickly selects frequently used functions.

Returns to the previous menu.

Use these buttons according to the

directions on the TV screen.

Use these buttons with speciﬁc features.

Use these buttons according to the

directions on the TV screen.

Moves the cursor, selects the on-screen

menu items, and changes the values

seen on the TV's menu.

2-4. Viewing the Functions

Using the Remote Control 

2-8

3. Disassembly and Reassemble

3. Disassembly and Reassembly

This section of the service manual describes the disassembly and reassembly procedures for the LED TV.

This LED TV contains electrostatically sensitive devices. Use caution when handling these components.

WARNING

3-1. Disassembly and Reassembly

Disconnect the LED TV from the power source before disassembly.1.

Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.

CAUTION

48" / 55" 

If there is no additional coment, it is same for all inches.3.

Description Picture Description Screws

Remove screws from the Stand.

Remove stand.

Torque :

9~ 11Kgf.cm.

6001-001782

3-1

3-2

3. Disassembly and Reassemble

Description Picture Description Screws

Remove the screws of rear-cover.

(In this step, Two types of screws are used.)

48" : 13EA / 1EA•

55" : 17EA / 1EA•

Remove the Main Board and the

Power Board.

NOTE

Applied to Double locking.

Flip up the locking tab on top of the 1. connector.

Squeeze the edge of the connector 2. to release the second tab lock and gently pull the connector away.

Torque :

7~ 8Kgf.cm.

6001-002755

Torque :

9~ 11Kgf.cm.

6001-001782

3-3

3. Disassembly and Reassemble

Description Picture Description Screws

Remove the screws of main board.

Remove the screws of IP board. Remove the IP board.

Remove Function Assy, WIFI and BT

Module.

Torque :

7~ 8Kgf.cm

6001-002756

Remove the Speakers.(R/L)

3. Disassembly and Reassemble

Description Picture Description Screws

Remove the screws of T-con.

Torque :

7~8Kgf.cm

6001-003075

Torque :

7~ 8Kgf.cm

Unlock the locking of T-con cable.

Completed disassembly.

Panel•

T-con Board

6001-002653

NOTE

Reassembly procedures are in the reverse order of disassembly procedures.

3-4

4. Rozwiązywanie problemów

X12

Po FOX_FT1 FRC

Obraz

Problem

Jest w porządku

Nie jest w porządku

Płyta główna lub źródło

sygnału

Nie jest w porządku

Jest w porządku

Nie jest w porządku

Płyta główna

Nie jest w porządku

Płyta główna lub przewód

LVDS lub T-CON lub Panel

HDMI

Obraz

Problem

Jest w porządku

Nie jest w porządku

Brak problemu po sprawdzeniu układu sterującego

HDMI, źródła sygnału HDMI i złącza HDMI

Nie jest w porządku

Brak problemu przed sprawdzeniem układu

sterującego HDMI, obrazów testowych(pattern) X12

lub przewodu LVDS lub T-CON

Przewód LVDS

Przewód Zasilania

Płyta Główna

Moduł Zasilacza

Moduł T-Con

Głośniki

4. Rozwiązywanie problemów

4.1. Przygotowanie

1. Sprawdź połączenie przewodów:

 Czy jakieś przewody są przypalone lub uszkodzone  Czy jakiejś przewody są odłączone lub luźne  Czy przewody są połączone zgodnie ze schematem

2. Sprawdź zasilanie płyty głównej

3. W jaki sposób rozpoznać czy problem jest powodowany przez Płytę Główną czy Moduł T-CON

Brak obrazu: Podświetlenie jest uruchomione, ale brak obrazu a wskaźnik na z przodu

telewizora miga szybciej niż przy normalnym uruchamianiu.

Zniekształcenia obrazu: Sprawdź ‘Inner Patterns - Wewnętrzne obrazy kontrolne’

- Dla wszystkich trybów

- Tylko dla trybu HDMI (dodatkowe sprawdzenie)

4.1

4. Rozwiązywanie problemów

Jak sprawdzić wewnętrzne obrazy testowe (inner patterns)

1. Wejdź w tryb serwisowy  SVCInternal pattern

2. Wejdź w Tryb Serwisowy

 Jeśli nie posiadasz specjalnego pilota fabrycznego

 Jeśli posiadasz pilota fabrycznego

3. Wybierz SVCTest pattern

4. Sprawdź obrazy testowe

4.2

4. Rozwiązywanie problemów

Czy dioda zasilania świeci się?

Sprawdź czy podświetlenia włącza się

kiedy 20-pinowy przewód jest

odłączony

Sprawdź napięcie w stanie

oczekiwania (BD207: A5.3V)

Sprawdź zasilanie Płyty Głównej? BD201 / BD206: B12VS BD209 / BD214: B13V BD208 / BD213: B5V

Sprawdź napięcie wychodzące z

Płyty Głownej: IC202: A3.3V L202: B1.15V / BD211: B5V L203: B3.3V / BD211: B1.5V

Sprawdź 20-pinowy przewód.

Sprawdź główny zespół

zasilający(Main Power Assy).

Wymień Płytę Główną

NIE

TAK

Sprawdź złącze zasilania

NIE

4.2. Identyfikacja usterek

4.2.1. Brak zasilania

Objawy:

 Wskaźniki LED na przednim panelu nie działają po podłączeniu kabla zasilającego  Przekazywanie zasilania nie działa po podłączeniu przewodu zasilającego  Urządzenie wydaje się być martwe

Główne punkty do sprawdzenia:

Przekazywanie zasilania lub diody LED na przednim panelu nie działają po podłączeniu kabla zasilającego z powodu niepoprawnego podłączenie przewodów lub usterki płyty głównej/modułu zasilacza, należy sprawdzić:

 Sprawdź połączenie przewodów wewnątrz urządzenia  Sprawdź bezpieczniki w każdym module  Sprawdź napięcie wyjściowe z modułu zasilacza  Wymień płytę główną

Diagnostyka:

4.3

4. Rozwiązywanie problemów

Sprawdź zasilanie modułu T-CON: BD1(T CON): Panel_12V B1.1V(T CON-TP): FT1_1.1V_PW

Skontaktuj się ze wsparciem

technicznym

Wymień moduł T-CON

Podłącz ponownie lub wymień

przewód LVDS

Sprawdź napięcie trafiające do

modułu T-CON:

F1(T-CON): B13V

NIE

TAK

Ostrożnie: Odłącz zasilanie przed rozpoczęciem pracy z zasilaczem

4.4

4. Rozwiązywanie problemów

Przód Płyty Głównej

Rozmieszczenie elementów na płycie głównej

4.5

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