Samsung UE32H5500AW, UE40H5500AW, UE48H5500AW, UE50H5500AW Service manual
LED TV
Chassis : U8DC
Model : UE32H5500AW
UE40H5500AW
UE48H5500AW
UE50H5500AW
SERVICE
LED TV Contents
1. Precautions
2. Product specications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Manual
UE**H5500AW
Contents
1. Precautions ...................................................................................................................1-1
1-1. Safety Precautions ..............................................................................................................1-1
1-1-1. Warnings ...................................................................................................................1-1
1-1-2. Servicing the LED TV ...............................................................................................1-1
1-1-3. Fire and Shock Hazard .............................................................................................1-1
1-1-4. Product Safety Notices .............................................................................................1-2
1-2. Servicing Precautions ..........................................................................................................1-3
1-2-1. General Servicing Precautions ................................................................................. 1-3
1-3. Static Electricity Precautions ...............................................................................................1-4
1-4. Installation Precautions .......................................................................................................1-5
2. Product Specications.................................................................................................2-1
2-1. Product information .............................................................................................................2-1
2-2. Product specication ...........................................................................................................2-2
2-2-1. Detailed Specications ............................................................................................. 2-2
2-2-2. Specications ...........................................................................................................2-6
2-3. Accessories ........................................................................................................................2-7
3. Disassembly and Reassembly ....................................................................................3-1
3-1. Disassembly and Reassembly ............................................................................................3-1
4. Troubleshooting ...........................................................................................................4-1
4-1. Troubleshooting ...................................................................................................................4-1
4-1-1. Previous Check ........................................................................................................4-1
4-2. How to Check Fault Symptom .............................................................................................4-3
4-2-1. NO Power .................................................................................................................4-3
4-3. Factory Mode Adjustments ..................................................................................................4-6
4-3-1. Detail Factory Option ................................................................................................4-6
4-3-2. Entering Factory Mode ............................................................................................. 4-7
4-3-3. Factory Data .............................................................................................................4-8
4-4. White Balance ...................................................................................................................4-23
4-4-1. Calibration ..............................................................................................................4-23
4-4-2. Service Adjustment ................................................................................................. 4-23
4-4-3. Adjustment .............................................................................................................. 4-25
4-5. Software Upgrade ..............................................................................................................4-26
4-5-1. By USB ...................................................................................................................4-26
4-5-2. By Online ................................................................................................................4-26
4-5-3. Alternative Software (Backup) ................................................................................ 4-26
4-6. The Dimension of H55** Models .......................................................................................4-27
5. Wiring Diagram .............................................................................................................5-1
5-1. Wiring Diagram ....................................................................................................................5-1
5-2. Connector ............................................................................................................................5-6
5-3. Connector Functions ...........................................................................................................5-9
This Service Manual is a property of Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under applicable
International and/or domestic law.
© 2014 Samsung Electronics Co.,Ltd.
All rights reserved.
Printed in Korea
1. Precautions
1. Precautions
1-1. Safety Precautions
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1-1. Warnings
For continued safety, do not attempt to modify the circuit board.
WARNING
1-1-2. Servicing the LED TV
When servicing the LED TV, Disconnect the AC line cord from the AC outlet.1.
It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this 2.
meter periodically.
1-1-3. Fire and Shock Hazard
Before returning the monitor to the user, perform the following safety checks:
Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the 1.
chassis and other metal parts in the monitor.
Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and 2.
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
Leakage Current Hot Check:3.
Disconnect the AC power and DC power jack before servicing.
(READING SHOULD)
DEVICE
UNDER
TEST
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER
PLUG AS REQUIRED)
NOT BE ABOVE 0.5mA
2-WIRE CORD
TEST ALL
EXPOSED METAL
SURFACES
LEAKAGE
CURRENT
TESTER
EARTH
GROUND
Do not use an isolation transformer during this test.
Use a leakage current tester or a metering system that complies with American National Standards
WARNING
Institute (ANSI C101.1, Leakage Current for Appliances), and Underwriters Laboratories (UL
Publication UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch rst 4.
in the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.)
and all exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
1-2
1. Precautions
1-1-4. Product Safety Notices
Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identied by on schematics and parts lists. A substitute
replacement that does not have the same safety characteristics as the recommended replacement part might create
shock, re and/or other hazards. Product safety is under review continuously and new instructions are issued whenever
appropriate.
1-3
1. Precautions
1-2. Servicing Precautions
An electrolytic capacitor installed with the wrong polarity might explode.
WARNING
Before servicing units covered by this service manual, read and follow the Safety Precautions section of
CAUTION
NOTE
1-2-1. General Servicing Precautions
Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before 1.
attempting to: (a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect
a test component in parallel with an electrolytic capacitor.
Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. 2.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements
to their original position.
After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that 3.
the area around the serviced part has not been damaged.
Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input 4.
terminals and earphone jacks).
Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect 5.
an insulation resistance meter (500 V) to theblades of the AC plug. The insulation resistance between each blade of the
AC plug and accessible conductive parts (see above) should be greater than 1 megohm.
Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead; 6.
always remove the instrument’s ground lead last.
this manual.
If unforeseen circumstances create conict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
1-4
1. Precautions
1-3. Static Electricity Precautions
Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some eld-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your 1.
body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard,
be sure to remove the wrist strap before applying power to the monitor.
After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent 2.
accumulation of an electrostatic charge.
Do not use freon-propelled chemicals. These can generate electrical charges sufcient to damage ESDs.3.
Use only a grounded-tip soldering iron to solder or desolder ESDs.4.
Use only an anti-static solder removal device. Some solder removal devices not classied as “anti-static” can generate 5.
electrical charges sufcient to damage ESDs.
Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs 6.
are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive
materials.
Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material 7.
to the chassis or circuit assembly into which the device will be installed.
Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
CAUTION
Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or 8.
lifting your foot from a carpeted oor can generate enough static electricity to damage an ESD.
1-5
1. Precautions
1-4. Installation Precautions
For safety reasons, more than a people are required for carrying the product.1.
Keep the power cord away from any heat emitting devices, as a melted covering may cause re or electric shock.2.
Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature 3.
may cause re.
Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed 4.
to moisture. Otherwise, it may cause a re or electric shock.
Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also check 5.
the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause re or electric
shock.
Keep the antenna far away from any high-voltage cables and install it rmly. Contact with the highvoltage cable or the 6.
antenna falling over may cause re or electric shock.
When installing the product, leave enough space (0.4m) between the product and the wall for ventilation purposes. 7.
A rise in temperature within the product may cause re.
If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an 8.
explosion (for example, with some lithium batteries), the following applies:
Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to •
the instructions.
Do not dispose of batteries in a re.•
Do not short circuit, disassemble or overheat the batteries.•
CAUTION
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent •
type.
Do not be exposed to excessive heat such as sunshine, re or the like.•
2. Product Specications
2-1. Product information
Model UE**H5500AW
2. Product specications
W
Front View
Detail View
Front Color Black
32"
40"
Dimensions
(W x H x D)
48"
With Stand 721.4 x 465.1 x 163.4 mm / 28.4 x 18.3 x 6.4 inches
Without Stand 721.4 x 428.5 x 64.9 mm / 28.4 x 16.9 x 2.6 inches
With Stand 906.6 x 578.2 x 196.4 mm / 35.7 x 22.8 x 7.7 inches
Without Stand 906.6 x 532.9 x 65.1 mm / 35.7 x 21.0 x 2.6 inches
With Stand 1075.1 x 673.8 x 203.9 mm / 42.3 x 26.5 x 8.0 inches
Without Stand 1075.1 x 627.6 x 65.5 mm / 42.3 x 24.7 x 2.6 inches
H
* W : Width H : High D : Depth
Weight
50"
With Stand 1116.8 x 696.4 x 203.9 mm / 44.0 x 27.4 x 8.0 inches
Without Stand 1116.8 x 651.1 x 65.7 mm / 44.0 x 25.6 x 2.6 inches
With Stand 5.3 kg / 11.6 lbs
32"
Without Stand 4.9 kg / 10.8 lbs
With Stand 8.6 kg / 19.0 lbs
40"
Without Stand 7.7 kg / 17.0 lbs
With Stand 12.4 kg / 27.3 lbs
48"
Without Stand 11.1 kg / 24.5 lbs
With Stand 13.7 kg / 30.2 lbs
50"
Without Stand 13 kg / 28.7 lbs
2-1
2-2
2. Product specications
2-2. Product specication
2-2-1. Detailed Specications
NOTE
Design and specications are subject to change without prior notice.
Item UE**H5500AWXXH
General Information
Display
Video
Audio
Product LED
Series 5
Country HUNGARY
Screen Size 32'/40"/48'/50"
Resolution 1,920 x 1,080
Ultra Clear Panel N/A
Screen Curvature No
Picture Engine HyperReal Engine
Clear Motion Rate 100
Micro Dimming N/A
Precision Black (Local Dimming) N/A
Wide Color Enhancer (Plus) Yes
Wide Color Gamut N/A
Color Accuracy N/A
Auto Depth Enhancer N/A
Film Mode Yes
Dolby MS10 / MS110 Dolby MS10
Smart TV
DTS Studio Sound / DNSe+ DTS Studio Sound
DTS Premium Sound / DTS Premium
Sound 5.1
3D Sound N/A
Auto Volume Leveler Yes
Sound Customizer N/A
Sound Output (RMS) 10W X 2
Speaker Type Down Firing + Full Range
Woofer N/A
HD Audio N/A
Smart Hub Yes
Samsung SMART TV Yes
On TV Yes (15 European Countries)
Movies & TV Shows Yes (9 European Countries)
DTS Premium Sound 5.1
2-3
2. Product specications
Item UE**H5500AWXXH
Smart TV
Smart Interaction
Smart Convergence
Multimedia Yes
Apps Yes
Game Yes (7 European Countries)
Fitness Yes
Kids No
Multi-Screen (Dual / Quad Screen) N/A
Skype™ on Samsung TV Yes
Web Browser Yes
Voice Interaction N/A
Voice Control N/A
Camera Built-in N/A
Face recognition No
Motion control No
Contents Streaming Yes
Screen Mirroring Yes
Samsung SMART View Yes
Tuner/Broadcasting
Connectivity
Smart Home Yes (FR,DE,SE)
Easy Pin pairing Yes
Twin Tuner N/A
CI/CI+/2CI+ CI+ (1.3)
DTV Tuner DVB-T/C
Analog Tuner Yes
MHP / MHEG / HbbTV / ACAP / GINGA /
OHTV
HDMI 3
USB 2
Component In (Y/Pb/Pr) 1
Composite In (AV) 1 (Common Use for Component Y)
Ethernet (LAN) Yes
Headphone Yes
Digital Audio Out (Optical) 1
RF In (Terrestrial / Cable input) 1/1(Common Use for Terrestrial)/0
Ex-Link ( RS-232C ) No
HbbTV ( ES, PT, FR, BE, NL,, LU, CH. PL, CZ )
IR Out Yes
CI Slot 1
Scart 1
2-4
2. Product specications
Item UE**H5500AWXXH
Connectivity
Design
Additional Feature
MHL CE 3.0 N/A
One Connect (Jack) N/A
WiFi Direct Yes
HDMI 1.4 3D Auto Setting N/A
HDMI 1.4 A/Return Ch. Support Yes
InstaPort S (HDMI quick switch) N/A
Wireless LAN Adapter Support N/A
Wireless LAN Built-in Yes
Anynet+ (HDMI-CEC) Yes
Design RHCM
Bezel Type VNB
Front Color Black
Light Effect (Deco) N/A
Stand Type Square Mold
Swivel (Left/Right) N/A
Samsung 3D N/A
3D Converter N/A
Instant On N/A
Quad Core+ No
Accessibility ZOOM
Auto Power Off Yes
Clock&On/Off Timer Yes
Sleep Timer Yes
BD Wise Plus N/A
Caption (Subtitle) Yes
Channel List USB-Clone Yes
ConnectShare™ (USB 2.0) Movie
Football Mode Advanced
Embeded POP Yes
EPG Yes
PVR Ready Yes
Game Mode Yes
Multiroom Compatible No
OSD Language 27 European Languages
Picture-In-Picture Yes
2-5
2. Product specications
Item UE**H5500AWXXH
Additional Feature
Eco Feature
Accessory
BT HID Built-in N/A
USB HID Support Yes
Smart Evolution Support N/A
TV SoundConnect N/A
Teletext (TTXT) Yes
Time Shift Yes
Eco Sensor Yes
Energy Efciency Class 48" : A++ A+
Mercury Content 0.0mg
Lead Presence Yes
3D Active Glasses (Included) N/A
Remote Controller Model TM1250A
Batteries (for Remote Control) Yes
Samsung Smart Touch Control (Included) N/A
Ultra Slim Wall Mount Supported N/A
Mini Wall Mount Supported Yes
Vesa Wall Mount Supported Yes
Floor Stand Support N/A
TV Camera (Included) N/A
IR Extender Cable (Included) Yes
Wireless Keyboard (Included) N/A
Wireless LAN Adaptor (Included) N/A
User Manual Yes
E-Manual Yes
Power Cable Yes
Slim Gender Cable N/A
2-6
2. Product specications
2-2-2. Specications
Specications
Model UE**H5500AW
Item Description
Screen Size (Diagonal) 32 inches 40 inches 48 inches 50 inches
LCD Panel FHD 60Hz
Display Colors 16.7M color
Display Resolution 1,920 x 1,080
Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated
Input Sync Signal H/V Separate, TTL, P. or N.
Maximum Pixel Clock Rate 74.25MHz
AC Power Voltage & Frequency [EU : AC 220~240V, CIS : AC 110~240V], 50/60 Hz
Environmental Considerations Operating Temperature: 32˚F ~ 122˚F (0˚C ~ 50˚C)
Operating Humidity: 20% ~ 90%
Storage Temperature: -4˚F ~ 140˚F (-20˚C ~ 60˚C)
Storage Humidity: 10% ~ 90%
Sound (Output) 20W (10W X 2)
2-7
2. Product specications
2-3. Accessories
NOTE
The items’ colors and shapes may vary depending on the model.•
Cables not included in the package contents can be purchased separately.•
The part code for some accessories may differ depending on your region.•
Product Code. No Product Code. No
Remote Control• BN59-01178B User Manual• BN68-06010C
Batteries (AAA x 2)• 4301-000121
Power Cord• 3903-000849
Image Product Code. No
Holder-Wire Stand• BN61-08370A
Warranty Card (Not available •
in some locations)
BN68-03548J
3. Disassembly and Reassemble
3. Disassembly and Reassembly
This section of the service manual describes the disassembly and reassembly procedures for the LED TV.
This LED TV contains electrostatically sensitive devices. Use caution when handling these components.
WARNING
3-1. Disassembly and Reassembly
Disconnect the LED TV from the power source before disassembly.1.
Follow these directions carefully; never use metal instruments to pry apart the cabinet.2.
CAUTION
Place TV face down on cushioned table.
If there is no additional coment, it is same for all inches.3.
Description Picture Description Screws
1
Remove screws from the Stand and
2
Remove Stand.
32" : 3ea -
40"/48"/50" : 4ea -
Torque :
9~ 10Kgf.cm
6003-001782
3-1
3-2
3. Disassembly and Reassemble
Description Picture Description Screws
Remove screws of Rear Cover.
3
32" : 12ea -
40" : 16ea -
48" : 18ea -
Torque :
9~ 10Kgf.cm
6003-001782
Torque :
7~ 8Kgf.cm
6003-002755
50" : 20ea -
Remove the Rear-Cover.
4
3-3
3. Disassembly and Reassemble
Description Picture Description Screws
Remove 9 screws of Main Board and
5
Power Board.
Remove the Speakers and Power Cables.
6
Torque :
7~ 8Kgf.cm
6001-003016
Remove the LVDS Cable and Panel Drive
7
Cable.
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