Samsung UA49K5500 User Manual
E-MANUAL
Thank you for purchasing this Samsung product.
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Contents
Quick Guides
Using Smart Hub
1 Connecting to the Internet
2 Using Smart Hub
Editing Channels
3 Running the Edit Channel function
3 Rearranging or deleting channels
Connections
Connecting an Aerial
Connecting to the Internet
4 Connecting Internet network
Connecting to a Network via a Mobile Dongle
Troubleshooting Internet Connectivity Issues
8 Troubleshooting wired Internet connectivity issues
Connecting a Computer
13 Connecting through the HDMI port
13 Connecting through your home network
Connecting a Mobile Device
14 Using Smart View (Screen Mirroring) or contents sharing
14 Connecting mobile devices without a wireless router (Wi-Fi
Direct)
14 Connecting a mobile device via Smart View App
Switching between external devices connected to the TV
15 Changing the input signal
15 Editing external devices
15 Using additional functions
Connection Notes!
16 Connection notes for HDMI
17 Connection notes for audio devices
17 Connection notes for computers
17 Connection notes for mobile devices
9 Troubleshooting wireless Internet connectivity issues
Connecting Video Devices
10 Connecting with an HDMI cable
10 Connecting with a component cable (Only the models with
COMPONENT IN / AV IN)
11 Connecting with a composite cable (Only the models with
COMPONENT IN / AV IN port)
Audio Input and Output Connections
12 Connecting with an HDMI (ARC) cable
12 Connecting with a digital audio (optical) cable
12 Connecting Bluetooth Devices
Remote Control and Peripherals
About the Samsung Smart Remote
Controlling the TV with a Keyboard or Gamepad
20 Connecting a USB keyboard
20 Connecting a Bluetooth keyboard and gamepad
20 Using the keyboard
Entering Text using the On-Screen QWERTY Keyboard
21 Using additional functions
Smart Features
TV Viewing
Smart Hub
23 Displaying Home Screen
24 Launching Smart Hub automatically
24 Launching the last used app automatically
24 Testing Smart Hub connections
24 Resetting Smart Hub
Using a Samsung account
25 Creating a Samsung account
26 Signing in to a Samsung account
Using the GAMES Service
28 Installing and running a game
28 Managing purchased or installed games
29 Rating games
Using the Apps Service
31 Installing and running an app
32 Managing purchased or installed apps
33 Rating apps
33 Rating purchased apps
33 Using other app features and functions
Viewing Digital Broadcast Information at a Glance
37 Using the guide
38 Changing the broadcast signal
38 Checking digital channel signal info and strength
Recording Programmes
38 Recording programmes
39 Managing the schedule recording list
39 Viewing recorded programmes
Setting Up a Schedule Viewing
40 Setting up a schedule viewing for a channel
40 Editing a schedule viewing
Using Timeshift
Using the Channel List
Editing channels
43 Re-registering and deleting a channel
44 Editing registered channels
44 Locking / Unlocking channels
44 Using Programme Rating Lock
Using the e-Manual
34 Launching the e-Manual
34 Using the buttons in the e-Manual
Using the web browser
Playing pictures/video/music
36 Playing media content
36 Functions on the media content list screen
Creating a Personal Favourites List
45 Registering channels as favourites
45 Viewing and selecting channels on favourites lists only
Editing a Favourites List
46 Removing registered channels from a favourites list
46 Rearranging a favourites list
46 Renaming a favourites list
Making Sports programmes More Realistic with Sports Mode
47 Choosing the sports type
47 Extracting highlights automatically
48 Viewing a game recorded in sports mode
48 Using the Indian Cinema Mode
TV-Viewing Support Functions
49 Scanning for available channels
System and Support
49 Selecting the broadcasting audio option
49 Configuring advanced broadcasting settings
49 Reading digital text
50 Selecting the broadcast audio language
51 Setting the country (area)
51 Tuning broadcast signals manually
52 Fine-Tuning the screen
53 Transferring channel list
53 Setting satellite system
53 Changing teletext language
Picture and Sound
Adjusting the Picture Quality
54 Choosing a picture mode
54 Configuring advanced picture settings
Picture Support Functions
56 Viewing a picture-in-picture (PIP)
56 Changing the picture size
Adjusting the Sound Quality
58 Choosing a sound mode
58 Configuring advanced sound settings
Setting the Time and Using the Timer
62 Setting the current time
63 Using the timers
Using the Screen Burn Protection and Energy Saving Functions
65 Preventing screen burn
65 Reducing the energy consumption of the TV
Using Anynet+ (HDMI-CEC)
66 Connecting an external device through Anynet+ and using
their menus
Updating the TV’s Software
67 Updating the TV’s software to the latest version
67 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
68 Checking the TV and connected storage for malicious code
68 Scanning viruses in real time
68 Checking a scanned list
Using Other Functions
69 Running the accessibility functions
69 Audio Description
70 Watching TV broadcasts with subtitles
71 Adjusting the menu transparency
71 White text on black background (high contrast)
Using the Sound Support Functions
59 Selecting speakers
59 Listening to the TV with a Samsung audio device
60 Listening to the TV through Bluetooth devices
60 Listening to the TV through a Multiroom speaker
61 Specifying the TV's installation type
72 Enlarging font (for the visually impaired)
72 Learning about the remote control (for the visually impaired)
72 Listening to the TV through Bluetooth devices (for the hearing
impaired)
73 Configuring advanced system settings
75 Restoring the TV to the factory settings
75 Enabling game mode
Enabling/ Disabling Data Service function (HbbTV)
Connecting to a TV Viewing Card slot
77 To connect the CI CARD Adapter, follow these steps:
Teletext Feature
Troubleshooting
Precautions and Notes
Getting Support
81 Support through Remote Management
82 Finding the contact information for service
82 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
83 Testing the picture
I Can't Hear the Sound Clearly
86 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Before Using the Recording and Timeshift Functions
93 Before using the recording and Schedule Recording functions
95 Before using the Timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
99 Limitations on use of Photo, Video, and Music files
100 Supported external subtitles
100 Supported internal subtitles
101 Supported image formats and resolutions
101 Supported music formats and codecs
102 Supported video codecs
Read After Installing the TV
105 Picture sizes and input signals
105 Installing an anti-theft lock
106 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
107 IBM
Other Issues
107 MAC
108 VESA DMT
Supported Resolutions for Video Signals
109 CEA-861
Read Before Using Bluetooth Devices
110 Restrictions on using Bluetooth
Buttons and Functions
111 Buttons and functions available while playing multimedia
content
113 Buttons and functions available while using sports mode
114 Buttons and functions available while recording a programme
or Timeshift
Licence
Using Smart Hub
Connect Smart Hub for use.
Connecting to the Internet
Settings Network Open Network Settings
Connect the TV to the Internet. You can use a wired or wireless connection.
Network Settings
Network Type
How do you connect to the Internet?
Wireless
Wired
"
The image may differ with the model and geographical area.
Using Smart Hub
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
"
The image may differ with the model and geographical area.
"
For more information, refer to "Smart Hub".
Editing Channels
Learn quickly how to change channel numbers or delete channels.
Running the Edit Channel function
Live TV Channel List All Edit
Rearranging or deleting channels
Live TV Channel List All Edit Change Number or Delete
You can rearrange the order of channels or delete channels. To change the order of a channel, select it and
then select Change Number. To delete a channel, select it and then select Delete.
"
This function is not available on certain models in specific geographical areas.
Connecting an Aerial
Can connect the aerial cable to your TV.
"
Availability depends on the specific model.
Connecting to the Internet
Can get access to the Internet through your TV.
Connecting Internet network
Settings Network Open Network Settings
Connect to an available network.
Try Now
Establishing a wired Internet connection
LAN
"
If the LAN cable is connected, accessing the Internet is automatically enabled.
"
Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"
The TV will not be able to connect to the Internet if the network speed is below 10 Mbps.
Establishing a wireless Internet connection
Settings Network Open Network Settings Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to
connect.
Network Settings
Wireless Connection
Select your wireless network.
Refresh
"
The image may differ with the model and geographical area.
"
If the network you want doesn't appear in the list, select Add Network, and then enter the network's SSID
(name) manually.
"
Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router. The TV is
automatically connected to the Internet.
Checking the internet connection status
Settings Network Network Status
Try Now
View the current network and Internet status.
Changing the name of the TV on a network
Settings Network Device Name
You can change the device name of the TV. This is the name that will appear on mobile devices and
computers connected to your network.
Try Now
Connecting to a Network via a Mobile Dongle
Make network connection by connecting a mobile dongle to the TV.
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV.
Connect the mobile dongle to the USB port in the TV.
"
This function is not available on certain models in specific geographical areas.
"
When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences
among the USB ports, or the wireless network may not work properly due to interferences from the peripherals
and surroundings. In this case, use a USB extension cable.
"
Channel-Bound Apps is not available when you set up mobile network.
"
If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
(For India only)
●
Airtel (Model No: E1731, E3276S, E3276s-920, E3272, E8231)
●
Idea (Model No: E1732, E8231)
●
Tata Docomo (Model No: E177, E8231)
●
Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B,
E3131B, E8221)
Troubleshooting Internet Connectivity Issues
If the Internet is not accessed, find solutions.
Troubleshooting wired Internet connectivity issues
After referencing the following content, troubleshoot the wired Internet connection issue. If the problem
persists, contact your Internet Service Provider.
Try Now
No network cable found
Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned on. If
it is on, try turning it off and on again.
IP auto setting failed
1.
Do the following or configure the IP Settings manually.
2.
Make sure that the DHCP server is enabled on the router, and reset the router.
Unable to connect to the network
1.
Check all IP Settings.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Troubleshooting wireless Internet connectivity issues
After referencing the following content, troubleshoot the wireless Internet connection issue. If the
problem persists, contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings and select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and on again.
2.
Enter the correct password if required.
IP auto setting failed
1.
Do the following or configure the IP Settings manually.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
Enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
2.
Enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Connecting Video Devices
Make proper video connection between your TV and the other external device.
Connecting with an HDMI cable
Connecting with a component cable (Only the models with COMPONENT IN /
AV IN)
Connect the component cable to the component input connections of the TV and the component output
connectors of the device using component and AV adapters as shown in the image below. Make sure to
connect the same colour connectors together. (blue to blue, yellow to yellow)
"
To use component equipment, connect both a component cable (blue) and an AV cable (yellow).
Connecting with a composite cable (Only the models with COMPONENT IN /
AV IN port)
Connect the video and audio cables to the provided adapters after referencing the following figure and
then connect the adapters between the COMPONENT/AV IN port on your TV and the OUT port on an
external device. When connecting the cables, be sure to match the colours between the cables and ports.
"
If you want to use AV (composite) equipment, remove the component adapter.
Audio Input and Output Connections
Make proper audio connection between your TV and an external device.
Connecting with an HDMI (ARC) cable
Connecting with a digital audio (optical) cable
Connecting Bluetooth Devices
You can connect the TV or audio devices via Bluetooth communication. For more information, refer to
Connection Guide (
"
This function is not available on certain models in specific geographical areas.
Source Connection Guide).
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port
"
When you connect the PC, set the port to PC. For more information about the port settings, refer to "Editing
external devices".
Connecting through your home network
If the TV and your PC are connected to the same network, you can play the photo, video, and audio content
of your PC through the TV. For more information, refer to Connection Guide (
Guide).
Source Connection
Connecting a Mobile Device
View a mobile device's screen by connecting the mobile device to your TV or network.
Using Smart View (Screen Mirroring) or contents sharing
Source Connection Guide Mobile Device
You can play media content on the TV's screen saved on your mobile device by connecting with mirroring
function, and contents sharing.
1.
Launch the Smart View (Screen Mirroring) function on your mobile device. The mobile device
searches for available devices to connect to.
2.
Select the TV from the list. Then the TV is connected to the mobile device.
"
If the TV system is not searched from your mobile device, turn the TV and the mobile device off and then on
and try again.
"
If the network encounters a communication problem while using the mirroring function, the TV and a
Bluetooth device can be disconnected.
Connecting mobile devices without a wireless router (Wi-Fi Direct)
Settings Network Expert Settings Wi-Fi Direct
"
For more information, refer to "Playing media content".
Connecting a mobile device via Smart View App
When you install Smart View App from Google Play Store, Samsung Apps, and App Store, you can play the
mobile device's multimedia content on the TV, or control the TV using the mobile device.
Switching between external devices connected to the TV
Watch TV and the content of an external device by switching.
Changing the input signal
Source
If you select any of the connected external devices from the screen, you can see the screen of the selected
device.
"
When a USB device is connected to the USB port, a pop-up message appears for easy switch to the media
content list on the device.
Editing external devices
You can change the port name for a connected external device or add it to Home Screen.
1.
Move the focus to a connected external device.
2.
Press the up directional button. Then the following functions can be used. (Note that available
functions may differ with the port type.)
–
Edit: Can change the port name of an external device to an actual usage for easy identification.
–
Add to Home: Can add the port of an external device in Home Screen for quick switching.
Using additional functions
You can use the following functions in the Source screen.
●
Guide to device connection(Connection Guide)
Connection Notes!
Read this section before connecting an external device to the TV.
"
The number of connectors and their names and locations may differ with the model.
"
Refer to the external device's operating manual when connecting it to the TV. The number of external device
connectors and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●
The following types of HDMI cables are recommended:
–
High-Speed HDMI Cable
–
High-Speed HDMI Cable with Ethernet
●
Use an HDMI cable with a thickness of 17 mm or less.
●
Using a non-certified HDMI cable may result in a blank screen or a connection error.
●
Some HDMI cables and devices may not be compatible with the TV due to different HDMI
specifications.
●
This TV does not support HDMI Ethernet Channel. Ethernet is a LAN (Local Area Network) built with
coaxial cables standardised by the IEEE.
●
Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your
computer graphics adaptor has a DVI port, use an HDMI-to-DVI cable to connect the computer to the
TV.
"
For more information, refer to "Connecting a Computer".
Connection notes for audio devices
●
For better audio quality, it is a good idea to use an AV receiver.
●
Connecting a device using an optical cable does not automatically turn off the TV speakers. To turn
off the TV's speakers, set Sound Output to something other than TV Speaker.
●
An unusual noise coming from the audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●
Digital audio is only available with 5.1-channel broadcasts.
Connection notes for computers
●
For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)".
●
As long as file sharing is activated, unauthorised access may occur. When you do not need to access
data, disable file sharing.
Connection notes for mobile devices
●
To use the Smart View function, the mobile device must support a mirroring function such as
AllShare Cast or Smart View. To check whether your mobile device supports the mirroring function,
please visit the mobile device manufacturer's website.
●
To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your
mobile device supports Wi-Fi Direct.
●
The mobile device and your Smart TV must be connected with each other in the same network.
●
The video or audio may intermittently stop depending on network conditions.
About the Samsung Smart Remote
This function may differ with the model or geographical region.
Button Description
123 (Number pad)
When pressed, a number strip appears on the screen.
Select numbers and then select Done to enter a numeric value. Use to change the
channel, enter a PIN, enter a ZIP code, etc.
If the Colour Button appears with a number strip on the screen, select the Colour
Button and then select a specific colour by using the directional pad (up/down/
left/right). Use this to access additional options that are specific according to the
feature in use.
"
When pressed for 1 second or more, the TTX menu appears.
/ EXTRA
(Colour/EXTRA)
Directional pad
(up/down/left/right)
Select
Use these coloured buttons to access additional options specific to the feature in
use. / While watching content, press to display extra information from the content
provider.
Moves the focus, and changes the values seen on the TV's menu.
Selects or runs a focused item. When pressed while you are watching content,
detailed programme information appears.
Press to return to the previous menu. When pressed for 1 second or more,
(Return)
the running function is terminated. When pressed while you are watching a
programme, the previous channel appears.
(Smart Hub) Press to return to the Home Screen.
(Play/Pause)
When pressed, the playback controls appear. Using these controls, you can control
the media content that is playing.
Move the button up or down to adjust the volume. To mute the sound, press the
VOL (Volume)
button. When pressed for 1 second or more, the Accessibility Shortcuts menu
appears.
CH (Channel)
Move the button up or down to change the channel. To see the Guide screen, press
the button.
"
This function may differ with the model or geographical region.
"
The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
Controlling the TV with a Keyboard or Gamepad
Connecting a keyboard or gamepad makes it easier to control the TV.
Connecting a USB keyboard
Plug the keyboard cable into the USB port.
Connecting a Bluetooth keyboard and gamepad
Settings System Input Device Manager Add Bluetooth Keyboard & Gamepad
"
This function is not available on certain models in specific geographical areas.
"
If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for
available devices again.
Using the keyboard
Keyboard Remote Control Functions
Directional keys Moves the focus
Windows key Displays the menu
Enter key Selects or runs a focused item
ESC key Returns to the previous screen
F1 / F2 / F3 / F4 key
F5 key Launches the Home Screen
F6 key Displays the source screen
F7 key Launches the Channel List
F8 key Mutes the sound
F9 / F10 key Adjusts the volume
F11 / F12 key Changes the channel
/ / /
Setting up the keyboard
In Settings System Input Device Manager, the following functions can be set.
●
Keyboard Language
●
Keyboard type
●
Input Language Shortcut
Entering Text using the On-Screen QWERTY Keyboard
Use the QWERTY keyboard to enter text on your TV.
Using additional functions
Select on the QWERTY keyboard screen. The following options are available:
●
Recommend text
●
Reset recommended text data
●
Predict Next Character (when using direction buttons)
●
Language
"
This function is not available on certain models in specific geographical areas.
Smart Hub
View description on basic functions of Smart Hub.
"
The image may differ with the model and geographical area.
After pressing the button on your remote control, you can surf the web and download apps with Smart
Hub.
"
Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account with
the service provider or a Samsung account. For more information, refer to "Using a Samsung account".
"
To use this feature, the TV must be connected to the Internet.
"
Some Smart Hub features may not be available depending on the service provider, language, or region.
"
Smart Hub service outages can be caused by disruptions in your Internet service.
"
You can view the entire text of the Terms & Policy by navigating to
Policy. If you want to stop using Smart Hub, you can cancel the agreement. Try Now
Settings Support Terms &
Displaying Home Screen
In Home Screen, you can easily run the apps that have been used previously or frequently. The apps can
also be moved or deleted in the screen.
When you press the
●
Settings
button on your remote control, you can use the following functions and features.
You can quickly set the frequently used functions.
–
Picture Mode
You can select the picture mode that provides the best viewing experience.
–
Sound Output
You can select which speakers the TV uses for audio output.
–
Sound Mode
You can select a sound mode to optimise your listening experience.
–
PIP
While using a connected external device, you can watch a TV broadcast in a small picture-inpicture (PIP) window.
"
This function is not available on certain models in specific geographical areas.
–
Network
You can view the current network and Internet status.
–
Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
–
More ...
Displays TV menus.
"
This function is not available on certain models in specific geographical areas.
●
Source
You can select an external device connected to the TV.
"
For more information about connecting external devices, refer to "Switching between external devices
connected to the TV".
●
Search
You can search the apps or games in Smart Hub services.
Removing an item in Home Screen
To remove an item in Home Screen, move the focus to item you want to remove, press the down directional
button, and then select Remove.
Moving an item in Home Screen
To move an item in Home Screen, move the focus to item you want to specify a new position, and press the
down directional button, and then select Move.
Launching Smart Hub automatically
Settings System Expert Settings Autorun Smart Hub
When you set Autorun Smart Hub to On, you can display Home Screen automatically.
Launching the last used app automatically
Settings System Expert Settings Autorun Last App
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV.
Testing Smart Hub connections
Settings Support Self Diagnosis Start Smart Hub Connection Test
"
This function is not available on certain models in specific geographical areas.
Resetting Smart Hub
Settings Support Self Diagnosis Reset Smart Hub
You can remove the Samsung accounts saved in the TV and everything linked to them, including apps.
Using a Samsung account
Create and manage your own Samsung account.
Creating a Samsung account
Settings System Samsung Account
Try Now
Some of the Smart Hub services are for pay services. To use a for paid service, you must have an account
with the service provider or a Samsung account.
"
You can view the entire text of the Terms & Policy in Settings System Samsung Account
Samsung account Terms & Conditions and Privacy Policy after logging in with a Samsung account.
"
You can also create a Samsung account at http://content.samsung.com. Once you have an account, you can use
the same ID on both the TV and the Samsung website.
Creating a Samsung account from the create account screen
Settings System Samsung Account Create Account
You can create the Samsung account by following the on-screen instructions.
"
If you want to review the Terms and Conditions, select View Details.
"
If you want your account to be protected, select Profile image selection and password entry (High security) in
the field below the password field.
"
If you want the TV to log you in to your account automatically when you turn the TV on, tick Sign me in
automatically.
Creating a Samsung account using a Facebook account
Settings System Samsung Account Create with Facebook
Samsung account and Facebook account are automatically linked when you create a Samsung account
with your Facebook account.
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