Samsung U28E590D User Manual

User manual
U28E590D
The color and the appearance may differ depending on
the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00481A-01
BEFORE USING THE
PRODUCT
PREPARATIONS 19 Checking the Contents
7 Copyright
7 Icons used in this manual
8 Cleaning
9 Securing the Installation Space
9 Precautions for storage
10 Safety Precautions
10 Symbols 11 Electricity and Safety 12 Installation and Safety 14 Operation and Safety
18 Correct posture to use the product
19 Checking the Components
20 Parts
CONNECTING AND USING
A SOURCE DEVICE
20 Control Panel 21 Direct Key guide 22 Function Key Guide 24 Reverse Side
25 Installation
25 Attaching the Stand 26 Removing the Stand 27 Adjusting the Product Tilt 27 Anti-theft Lock
28 Before Connecting
28 Pre-connection Checkpoints
Table Of Contents
2
28 Connecting and Using a PC
28 Connection Using the HDMI Cable 29 Connection Using an DP Cable 30 Connecting to Headphones 30 Tidying Up the Connected Cables 31 Connecting the Power 33 Driver Installation 34 Setting Optimum Resolution
SCREEN SETUP 35 SAMSUNG MAGIC Bright
35 Configuring SAMSUNG MAGIC Bright
37 Brightness
37 Configuring Brightness
38 Contrast
38 Configuring Contrast
39 Sharpness
39 Configuring Sharpness
40 Color
40 Configuring Color
42 SAMSUNG MAGIC Angle
42 Configuring SAMSUNG MAGIC Angle
44 HDMI Black Level
44 Configuring the HDMI Black Level Settings
45 Eye Saver Mode
45 Configuring Eye Saver Mode
46 Game Mode
46 Configuring Game Mode
47 Response Time
47 Configuring the Response Time
48 Picture Size
48 Changing the Picture Size
Table Of Contents
3
50 Screen Adjustment
50 Configuring H-Position & V-Position
CONFIGURING THE PIP/
PBP SETTINGS
51 PIP/PBP
52 Configuring PIP/PBP Mode 53 Configuring Size 54 Configuring Position 55 Configuring Sound Source 56 Configuring Source 58 Configuring Picture Size 62 Configuring Contrast
COORDINATING OSD 64 Transparency
64 Changing Transparency
65 Language
65 Configuring Language
66 Display Time
66 Configuring Display Time
SETUP AND RESET 67 Eco Saving Plus
67 Configuring Eco Saving Plus
68 Off Timer
68 Configuring Off Timer 69 Configuring Turn Off After
70 PC/AV Mode
70 Configuring PC/AV Mode
71 DisplayPort Ver.
71 Configuring DisplayPort Ver.
72 Source Detection
72 Configuring Source Detection
73 Key Repeat Time
73 Configuring Key Repeat Time
Table Of Contents
4
74 Power LED On
74 Configuring Power LED On
75 Reset All
75 Initializing Settings (Reset All)
INFORMATION MENU AND
OTHERS
INSTALLING THE
SOFTWARE
TROUBLESHOOTING
GUIDE
76 Information
76 Displaying Information
77 Configuring Eye Saver Mode, Brightness,
and Contrast from the Initial Screen
78 Configuring Volume in the Initial Screen
78 Volume
79 Easy Setting Box
79 Installing the Software 80 Removing the Software
81 Requirements Before Contacting
Samsung Customer Service Center
81 Testing the Product 81 Checking the Resolution and Frequency 81 Check the following.
84 Q & A
SPECIFICATIONS 86 General
87 PowerSaver
88 Standard Signal Mode Table
APPENDIX 93 Contact SAMSUNG WORLD WIDE
102 Responsibility for the Pay Service (Cost
to Customers)
102 Not a product defect 102 A Product damage caused by customer's fault 102 Others
Table Of Contents
5
103 Correct Disposal
103 Correct Disposal of This Product (Waste
Electrical & Electronic Equipment)
104 Terminology
INDEX
Table Of Contents
6

Copyright

The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is
carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.
Before Using the Product
7

Cleaning

!
Before Using the Product
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1. Power off the monitor and computer.
2. Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
3. Wipe the monitor screen using a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol,
solvent, or surfactant to the monitor.
!
Do not spray water or detergent directly on the product.
4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.
5. Connect the power cord to the product after cleaning the product.
6. Power on the monitor and computer.
Before Using the Product
8
Before Using the Product
3.93 inches (10 cm)
3.93 inches (10 cm)
3.93 inches(10 cm)
3.93 inches(10 cm)
3.93 inches (10 cm)

Securing the Installation Space

Ensure some space around the product for ventilation. An internal temperature rise may cause fire
and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.
The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 93) if the inside of the monitor needs cleaning. (A service fee will be charged.)
Before Using the Product
9
Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR
BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been included with this product.
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
QUALIFIED PERSONNEL.

Symbols

Warning
Caution
A serious or fatal injury may result if instructions are not followed.
Personal injury or damage to properties may result if instructions are not followed.
Activities marked by this symbol are prohibited.
Instructions marked by this symbol must be followed.
Before Using the Product
10
Before Using the Product
!
!
!

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.
Otherwise, a fire may result.
Before Using the Product
11
Before Using the Product
!
!
!
!
Caution
Do not unplug the power cord when the product is in use.
The product may become damaged by an electric shock.
Do not use the power cord for products other than authorized products supplied by Samsung.
An electric shock or fire may result.
Keep the power socket where the power cord is connected unobstructed.
If any problem occurs in the product, unplug the power cable to completely
cut the power to the product.
Power to the product cannot be completely cut off with the power button.
Hold the plug when disconnecting the power cord from the power socket.
An electric shock or fire may result.

Installation and Safety

Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
Children may suffocate.
Before Using the Product
12
Before Using the Product
!
!
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product
or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Caution
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
Before Using the Product
13
Before Using the Product
!
SAMSUNG
!
!
!
Put down the product carefully.
The product may fall and break or cause a personal injury.
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center (page 93) before
installation if you want to install the product at such a place.

Operation and Safety

Warning
High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center (page 93) for repair.
To move the product, first disconnect all the cables from it, including the power cable.
Otherwise, the power cord may be damaged and a fire or electric shock may
result.
If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page
93).
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously
harmed.
If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or
sweets resulting in a serious injury.
Before Using the Product
14
Before Using the Product
!
!
!
GAS
!
100
If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.
An electric shock or fire may result.
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock
or fire may result.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the
product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Product failure, an electric shock or fire may result.
Before Using the Product
15
Before Using the Product
!
-_-
!
!
!
!
Caution
Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time,
activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).
Otherwise, a fire may result from accumulated dust, overheating, an electric
shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Otherwise,Your eyesight may deteriorate.
Do not put DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the DC power adapter wet when you wash the floor.
Do not put the DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the DC power adapter in a well-ventilated area.
Looking at the screen too close for an extended period of time can deteriorate your eyesight.
Before Using the Product
16
Before Using the Product
!
!
!
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
Exercise caution when adjusting the product angle or stand height.
Otherwise, children's fingers or hands may become stuck and injured.
Tilting the product excessively may cause it to fall and result in personal
injury.
Do not place heavy objects on the product.
Product failure or personal injure may result.
When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
Before Using the Product
17
Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly
downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of
your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or
more, your heels attached to the floor, and your arms lower than your heart.
Before Using the Product
18

Preparations

1

1.1 Checking the Contents

1.1.1 Checking the Components

Contact the dealer from whom you purchased the product if any item is missing. The appearance of the components may differ from the images shown.
Components
Quick Setup Guide Warranty card
(Not available in some
locations)
Power cable
(Only provided with the
detachable DC power
adapter.)
HDMI cable (optional) DP cable (optional) Stand base
DC power adapter
(Integrated)
(optional)
User manual
(optional)
DC power adapter
(Detachable)
(optional)
Stand neck
Components may vary depending on the country. Recommend to use the HDMI cable and DP cable which is provided by the supplier.
The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.
To ensure that the screen displays properly and sound can be normal output, a DP cable that
supports 3840 x 2160 at 60 Hz is recommended. An HDMI cable that supports 3840 x 2160 at 30 Hz will work when connect with HDMI 1. An HDMI cable that supports 3840 x 2160 at 60 Hz will work when connect with HDMI 2.
1 Preparations
19
Preparations
JOG Button
LEFT
Function Key Guide
UP
RIGHT
PRESS(ENTER)
DOWN
Return
1

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Icons Description
JOG Button
Function Key Guide
Multi directional button that helps navigate.
The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.
Function Key Guide may vary depending on the function or product model. Please refer to the actual product.
1 Preparations
20
1
Eye Saver Mode
Volume
Features
Eye Saver Mode Off
Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you switch the source or turn on the monitor.
UP/DOWN: Adjust Brightness / Contrast / Eye Saver Mode
LEFT/RIGHT: Adjust Volume.
PRESS(ENTER): Display Function Key Guide.
1 Preparations
21
1
Return
Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when
the focus changes.
PRESS(ENTER): The selected item will be applied.
Icons Description
Selects [ ] to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects [ ] by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.
If the OSD control is locked,
Brightness and Contrast can be adjusted. PIP/PBP is available. Eye Saver Mode is available. Information can be viewed.
Selects [ ] by moving the JOG button in the function key guide screen.
Press the button when configuring settings for the PIP/PBP function is required.
Selects [ ] to turn the Monitor off by moving the JOG button in the function key guide screen.
Actual models because of functional variation, Function key guide options will be different.
Please run the corresponding function based on the actual icon and description.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.
1 Preparations
22
1
Preparations
JOG Button
UP
Down
PRESS(ENTER) for 2 seconds Power Off
When the monitor displays the Main menu the JOG Button could be used as below.
JOG Button Action
UP/DOWN - Move the option
LEFT
RIGHT
PRESS(ENTER)
Power saving/Non-signal mode
Source Change
- Exit the Main menu.
- Close Sublist without saving value.
- Value decreases in the slider.
- Move to next depth.
- Value increases in the slider.
- Move to next depth.
- Save the value and close Sublist.
1 Preparations
23
1
Preparations

1.2.4 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Port About ports
Connect to a source device using an HDMI cable.
HDMI 1 support 3840 x 2160 30 Hz
HDMI 2 support 3840 x 2160 60 Hz
Connects to a PC using a DP cable.
Connect to an audio output device such as headphones.
The sound could only be heard when using the HDMI to HDMI cable or DP cable.
Connects to the DC power adapter.
1 Preparations
24
Preparations
1

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
Insert the stand neck into the stand base in the direction shown in the figure.
Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.
Check that the stand neck is firmly connected.
Hold the main body of the product with your hand as shown by the figure.
Push the assembled stand into the main body in the direction of the arrow as shown in the figure.
Tightly fasten the connecting screw at the bottom of the stand base.
- Caution
Do not hold the product upside down only by the stand.
1 Preparations
25
1
Preparations

1.3.2 Removing the Stand

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.
To disassemble the stand from the monitor, make sure to press the lower part of the monitor with one hand, and pull and sway sideways the stand with the other hand, as shown in the picture.
Turn the connecting screw at the bottom of the stand base to separate it.
Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.
1 Preparations
26
1
-2° (±2.0°) – 20° (±2.0°)
Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
You can adjust the tilt of your monitor.
Hold the lower part of the product and adjust the tilt carefully.

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.
An anti-theft locking device can be purchased separately.
Refer to the user guide provided with your anti-theft locking device for details.
Anti-theft locking devices can be purchased at electronics retailers or online.
1 Preparations
27

Connecting and Using a Source Device

HDMI IN 1 / HDMI IN 2
2

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
Check the types of ports at the back of the product you want to connect.

2.2 Connecting and Using a PC

Select a connection method suitable for your PC.
Connecting parts may differ in different products.
If you don't use the cable that came with the components of the monitor, the monitor may not
support the best resolution.

2.2.1 Connection Using the HDMI Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
1 Connect the [HDMI IN 1] or [HDMI IN 2] port on the back of the product to the HDMI port on the PC
using an HDMI cable.
2 Connect the DC power adapter to the product and a power socket.
Next, turn on the power switch on the PC. (For details, refer to "2.2.5 Connecting the Power".)
3 Change the input source to HDMI 1 or HDMI 2 controlling the JOG button UP/DOWN, when input
source is not set.
Provided ports may vary depending on the product.
2 Connecting and Using a Source Device
28
2
DP IN
Connecting and Using a Source Device
To display 3840 x 2160 at 30 Hz, use an HDMI cable that supports 3840 x 2160 at 30 Hz to
connect HDMI 1. Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 30 Hz.
To display 3840 x 2160 at 60 Hz, use an HDMI cable that supports 3840 x 2160 at 60 Hz to
connect HDMI 2. Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 60 Hz.
When connecting an HDMI cable, use the cable that came with the components of the monitor.
If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.

2.2.2 Connection Using an DP Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
1 Connect the DP cable to the [DP IN] port on the back of the product and the DP port on the PC. 2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch
on the PC. (For details, refer to "2.2.5 Connecting the Power".)
3 Change the input source to DisplayPort controlling the JOG button UP/DOWN, when input source
is not set.
Provided ports may vary depending on the product.
To display 3840 x 2160 at 60 Hz, use a DP cable that supports 3840 x 2160 at 60 Hz.
Make sure that the graphics card of the DP source supports 3840 x 2160 at 60 Hz.
2 Connecting and Using a Source Device
29
2
Connecting and Using a Source Device

2.2.3 Connecting to Headphones

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.
1 Connect an audio output device such as headphones to [ ] port on the product.
The sound could only be heard when using the HDMI to HDMI cable or DP cable.

2.2.4 Tidying Up the Connected Cables

2 Connecting and Using a Source Device
30
2
DC 14V
DC 14V
Connecting and Using a Source Device

2.2.5 Connecting the Power

Power connection using integrated DC power adapter
Connect the power adapter to [DC 14V] jack on the rear of the product.
Plug in the power cable to the power socket.
The input voltage is switched automatically.
Power connection using detachable DC power adapter
Connect the power cable to the DC power adapter.
Then, connect the DC power adapter to the [DC 14V] port on the back of the product. Next, connect the power cable to the power outlet.
The input voltage is switched automatically.
2 Connecting and Using a Source Device
31
2
1
3
2
4
Connecting and Using a Source Device
Changing the sound settings on Windows
Control Panel Audio Speaker Speaker Setup
2 Connecting and Using a Source Device
32
2
Connecting and Using a Source Device

2.2.6 Driver Installation

You can set the optimum resolution and frequency for this product by installing the corresponding
drivers.
An installation driver is contained on the CD supplied with the product.
If the file provided is faulty, visit the Samsung homepage (http://www.samsung.com/) and
download the file.
1 Insert the user manual CD provided with the product into the CD-ROM drive. 2 Click "Windows Driver". 3 Follow the instructions given on the screen to proceed with installation. 4 Select your product model from the list of models.
5 Go to Display Properties and check that the resolution and refresh rate are appropriate.
Refer to your Windows OS manual for further details.
2 Connecting and Using a Source Device
33
2
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Connecting and Using a Source Device

2.2.7 Setting Optimum Resolution

An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Select a language on the product and change the resolution on your PC to the optimum setting.
1 Press the JOG button to display the language settings menu. 2 To hide the message, move to Close with the JOG button. Next, press the JOG button.
If the optimum resolution is not selected, the message will appear up to three times for a specified
time even when the product is turned off and on again.
The optimum resolution can also be selected in Control Panel on your PC.
2 Connecting and Using a Source Device
34

Screen Setup

SAMSUNG
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Off
Return
Picture
Custom
Standard
Cinema
Dynamic Contrast
Set to an optimum picture quality suitable for the working environment.
3
Configure the screen settings such as brightness.
A detailed description of each function is provided. Refer to your product for details.

3.1 SAMSUNG MAGIC Bright

This menu provides an optimum picture quality suitable for the environment where the product will be used.
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Angle is enabled.
This menu is not available when Game Mode is enabled.
This menu is not available when Eye Saver Mode is enabled.
Not available when PIP/PBP Mode is set to On.
You can customize the brightness to suit your preferences.

3.1.1 Configuring SAMSUNG MAGIC Bright

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Bright controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Custom: Customize the contrast and brightness as required.
Standard: Obtain a picture quality suitable for editing documents or using Internet.
Cinema
Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
3 Screen Setup
35
3
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Off
Low
Return
Picture
Dynamic
Standard
Movie
Custom
Set to an optimum picture quality suitable for the working environment.
SAMSUNG
MAGIC
Screen Setup
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV,
Bright has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are
preset at the factory. You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically recalls your personalized picture settings.
Dynamic: Select this mode to view a sharper image than in Standard mode.
Standard: Select this mode when the surroundings are bright. This also provides a sharp
image.
Movie: Select this mode when the surroundings are dark. This will save power and reduce eye
fatigue.
Custom: Select this mode when you want to adjust the image according to your preferences.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
3 Screen Setup
36
Screen Setup
SAMSUNG
MAGIC
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Adjust the brightness level. Values closer to 100 mean a brighter screen.
3

3.2 Brightness

You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
This menu is not available when Bright is set to Dynamic Contrast mode.
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Eye Saver Mode is enabled.

3.2.1 Configuring Brightness

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Brightness controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Adjust the Brightness controlling the JOG button LEFT/RIGHT. 5 The selected option will be applied.
3 Screen Setup
37
Screen Setup
SAMSUNG
MAGIC
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Adjust the contrast level. Values closer to 100 mean a bigger light/dark contrast.
3

3.3 Contrast

Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.
This option is not available when Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
This menu is not available when PIP/PBP Mode is set to On and the Size is set to
(PBP Mode).

3.3.1 Configuring Contrast

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Contrast controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Adjust the Contrast controlling the JOG button LEFT/RIGHT. 5 The selected option will be applied.
3 Screen Setup
38
Screen Setup
SAMSUNG
MAGIC
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Adjust the sharpness of the picture. Values closer to 100 mean a sharper image.
3

3.4 Sharpness

Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.
This option is not available when Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
Not available when PIP/PBP Mode is set to On.

3.4.1 Configuring Sharpness

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Sharpness controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Adjust the Sharpness controlling the JOG button LEFT/RIGHT. 5 The selected option will be applied.
3 Screen Setup
39
Screen Setup
SAMSUNG
MAGIC
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Configure color settings.
AUTO
Red
Green
Blue
Color Tone
Gamma
Return
Color
Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.
50
50
50
Normal
Mode1
3

3.5 Color

A detailed description of each function is provided. Refer to your product for details.
Adjust the tint of the screen. This menu is not available when Bright is set to Cinema or
This menu is not available when Game Mode is enabled.
This menu is not available when Eye Saver Mode is enabled.
The Color Tone and Gamma menu is not available when Angle is enabled.
Not available when PIP/PBP Mode is set to On.

3.5.1 Configuring Color

Dynamic Contrast mode.
SAMSUNG
MAGIC
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Color controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.
Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the
3 Screen Setup
40
Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.
Color Tone: Select a color tone that best suits your viewing needs.
color.
3
Screen Setup
Cool 2: Set the color temperature to be cooler than Cool 1.
Cool 1: Set the color temperature to be cooler than Normal mode.
Normal: Display the standard color tone.
Warm 1: Set the color temperature to be warmer than Normal mode.
Warm 2: Set the color temperature to be warmer than Warm 1.
Custom: Customize the color tone.
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV,
Color Tone has four color temperature settings (Cool, Normal, Warm and Custom).
Gamma: Adjust the middle level of luminance.
Mode1
Mode2
Mode3
4 Move to the desired option by controlling the JOG button and then press the JOG button. 5 The selected option will be applied.
3 Screen Setup
41
Screen Setup
SAMSUNG
MAGIC
SAMSUNG
MAGIC
SAMSUNG
MAGIC
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Select an angle that best suits your viewing position.
Off
Lean Back Mode 1
Lean Back Mode 2
Standing Mode
Side Mode
3

3.6 SAMSUNG MAGIC Angle

Angle allows you to configure the settings to obtain the optimum picture quality according to your
viewing angle.
This option is not available when Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
This menu is not available when Eye Saver Mode is enabled.
Not available when PIP/PBP Mode is set to On.
This feature provides the viewing angle, brightness, and tint to suit your preferences.

3.6.1 Configuring SAMSUNG MAGIC Angle

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Angle controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
3 Screen Setup
42
3
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Custom
100
75
60
Off
Return
Picture
Select an angle that best suits your viewing position.
Group View
Custom
4
2
3
1
1
5 5
Screen Setup
Off : Select this option to view directly in front of the product. Lean Back Mode 1 : Select this option to view from a place slightly lower than the product. Lean Back Mode 2 : Select this option to view from a place lower than Lean Back Mode 1. Standing Mode : Select this option to view from a place higher than the product. Side Mode : Select this option to view from either side of the product. Group View: Select this option for more than one viewer to view from places , and . Custom: Lean Back Mode 1 will be applied by default if Custom is selected.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
3 Screen Setup
43
Screen Setup
AUTO
SAMSUNG
MAGIC
Bright
SAMSUNG
MAGIC
Angle
Brightness
Contrast
Sharpness
Color
HDMI Black Level
Dynamic
100
75
60
Off
Return
Picture
Optimize HDMI picture brightness and contrast by adjusting the black level of the video signal.
Normal
Low
3

3.7 HDMI Black Level

If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. In such case, HDMI Black Level can be used to adjust the image quality. If this is the case, correct the degraded picture quality using HDMI Black Level.
This function is only available in HDMI 1 or HDMI 2 mode.
Not available when PIP/PBP Mode is set to On.

3.7.1 Configuring the HDMI Black Level Settings

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to HDMI Black Level controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Normal: Select this mode when there is no contrast ratio degradation. Low: Select this mode to reduce the black level and increase the white level when there is a
contrast ratio degradation.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
HDMI Black Level may not be compatible with some source devices.
3 Screen Setup
44
Screen Setup
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
Wide
Return
Picture
Set to an optimum picture quality suitable for eye relaxation.
Off
On
3

3.8 Eye Saver Mode

Not available when PIP/PBP Mode is set to On.
Set to an optimum picture quality suitable for eye relaxation.
TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will become lower and lower, and one hour later it will approach the optimum picture quality suitable for eye relaxation. At the same time, the blue light level is lower than in the default settings, and it was tested by TÜV Rheinland and certified as it met the requirements of TÜV Rheinland “Low Blue Light Content” standards.

3.8.1 Configuring Eye Saver Mode

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Eye Saver Mode controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
3 Screen Setup
45
Screen Setup
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
16:9
Return
Picture
Optimizes image settings for playing games.
Off
On
Always On
3

3.9 Game Mode

Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected.
This menu is not available when Eye Saver Mode is enabled.
Not available when PIP/PBP Mode is set to On.

3.9.1 Configuring Game Mode

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Game Mode controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
Game Mode turns Off when the monitor turns on, power-saving mode activates, or the input
source changes.
If you want to keep Game Mode enabled all the time, select Always On.
3 Screen Setup
46
Screen Setup
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
Off
16:9
Return
Picture
Accelerate the panel response rate to make video appear more vivid and natural.
Standard
Faster
Fastest
3

3.10 Response Time

Accelerate the panel response rate to make video appear more vivid and natural.
It is best to set Response Time to Standard or Faster when you are not viewing a movie.
This menu is not available when PIP/PBP Mode is set to On and the Size is set to / /
(PIP Mode).

3.10.1 Configuring the Response Time

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Response Time controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
3 Screen Setup
47
Screen Setup
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
Off
Off
16:9
Return
Picture
Choose the size and aspect ratio of the picture displayed on screen.
Auto
Wide
3

3.11 Picture Size

Change the picture size.
This menu is not available when PIP/PBP Mode is set to On and the Size is set to (PBP Mode).

3.11.1 Changing the Picture Size

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Screen controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Picture Size controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
In PC mode
Auto: Display the picture according to the aspect ratio of the input source.
Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
3 Screen Setup
48
3
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
Off
Off
16:9
Return
Picture
Choose the size and aspect ratio of the picture displayed on screen.
4:3
16:9
Screen Fit
Screen Setup
In AV mode
4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
16:9: Display the picture with an aspect ratio of 16:9.
Screen Fit: Display the picture of the sub-screen with the original aspect ratio without cutting
off.
The function may not be supported depending on the ports provided with the product.
Changing the screen size is available when the following conditions are satisfied.
A digital output device is connected using the HDMI/DP cable. The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally
(Not every model can support all of these signals.).
This can only be set when the external input is connected through HDMI/DP and
PC/AV Mode is set to AV.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
3 Screen Setup
49
Screen Setup
AUTO
Eye Saver Mode
Game Mode
Response Time
Picture Size
Screen Adjustment
Off
Off
Faster
Screen Fit
Return
Picture
AUTO
H-Position
V-Position
3
3
Return
Screen Adjustment
Move the image displayed on the screen to the left or right.
AUTO
H-Position
V-Position
3
3
Return
Screen Adjustment
Move the image displayed on the screen up or down.
3

3.12 Screen Adjustment

3.12.1 Configuring H-Position & V-Position

H-Position: Move the screen to the left or right.
V-Position: Move the screen up or down.
This menu is only available when Picture Size is set to Screen Fit in AV Mode. When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizontal position in 0-6 levels.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Picture controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Screen Adjustment controlling the JOG button UP/DOWN and press the JOG button. 4 Move to the H-Position or V-Position controlling the JOG button UP/DOWN and press the JOG
button.
The following screen will appear.
5 Adjust the H-Position or V-Position controlling the JOG button LEFT/RIGHT and press the JOG
button.
6 The selected option will be applied.
3 Screen Setup
50

Configuring the PIP/PBP Settings

4

4.1 PIP/PBP

The PIP (Picture in Picture) function separates the screen into two parts. One source device is displayed on the main screen at the same time the another source device is displayed in inset windows.
The PBP (Picture by Picture) function separates the screen in half displaying output from two different source devices simultaneously on the left and right sides of the screen.
Compatible with Windows7 and Windows8.
The PIP/PBP function may not be available depending on the specifications of the graphics card
used. If the screen is blank in PIP/PBP mode when the optimum resolution is selected, go to Control Panel Display Screen Resolution and click Detect on the PC. (Instructions are based on Windows 7.) If the screen is blank when the resolution is set to the optimum resolution, change the resolution to 1280 x 1024.
The screen may flicker briefly or appear after a delay when you enable or disable the PIP/PBP
function or when you change the screen size with the PIP/PBP function activated. This can typically arise when a PC and a monitor are connected to two or more input sources.
It has nothing to do with the performance of a monitor.
The issue is mainly caused when the video signals are delayed in transmission to the monitor depending on the graphics card performance.
To maximize the picture quality and Sound can be normal output it is recommended to use a
graphics card or DVD that supports 4K (3840 x 2160 at 30HZ) resolution when connect HDMI 1 port.
To maximize the picture quality and Sound can be normal output it is recommended to use a
graphics card or DVD that supports 4K (3840 x 2160 at 60HZ) resolution when connect HDMI 2 port.
When the PIP/PBP function is enabled, the resolution will not be able to automatically switch to
the optimum resolution due to a compatibility issue between the graphics card and the Windows system. Set PIP/PBP Mode to Off or manually change the resolution to the optimum resolution using the Windows interface.
4 Configuring the PIP/PBP Settings
51
4
Off
Turn PIP/PBP Mode on or off.
PIP/PBP
Return
Off
On
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
Configuring the PIP/PBP Settings

4.1.1 Configuring PIP/PBP Mode

Enable or disable the PIP/PBP function.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 Move to the PIP/PBP Mode controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Off / On
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
52
4
Select the size and aspect ratio of the sub-screen.
Main: HDMI 1
Sub: HDMI 2
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast 75/75
Configuring the PIP/PBP Settings

4.1.2 Configuring Size

Select the size and aspect ratio of the sub-screen.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 Move to the Size controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
: Select the icon image if you want to use PBP mode where the optimum resolution for the
left and right sides of the screen is 1920 x 2160 (width x height).
: Select the icon image if you want to use PIP mode where the optimum resolution for the
sub-screen is 720 x 480 (width x height).
: Select the icon image if you want to use PIP mode where the optimum resolution of the
sub-screen is 1280 x 720 (width x height).
: Select the icon image if you want to use PIP mode where the optimum resolution of the
sub-screen is 1920 x 1080 (width x height).
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
53
4
Select the position of the sub-screen from the available options.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
Main: HDMI 1
Sub: HDMI 2
Configuring the PIP/PBP Settings

4.1.3 Configuring Position

Select the position of the sub-screen from the available options.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 Move to the Position controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
/ / /
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
Not available when PBP is selected.
The screen may flicker if the input signal is unstable.
4 Configuring the PIP/PBP Settings
54
4
Set which screen you want to hear the sound for.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75
Main: HDMI 1
Sub: HDMI 2
Set which screen you want to hear the sound for.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
Main: HDMI 1
Sub: HDMI 2
Configuring the PIP/PBP Settings

4.1.4 Configuring Sound Source

Set which screen you want to hear the sound for.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 Move to the Sound Source controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
The white area of the icon means that the Sound Source comes from the main screen/sub-screen or the left/right screen.
PIP
/
PBP
/
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
55
4
Select the source for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
DisplayPort
HDMI 2
On
Configuring the PIP/PBP Settings

4.1.5 Configuring Source

Select the source for each screen.
PIP
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PIP mode (Size / / ), move the JOG button UP/DOWN to select Source and then press
the JOG button.
The following screen will appear.
HDMI 1
HDMI 2
DisplayPort
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
The input source for the main screen changes.
With the exception of the current input source, the other two input sources can be selected.
The screen may flicker if the input signal is unstable.
When the Function Key Guide appears, move the JOG button LEFT to select the [ ] icon and
then press the JOG button. The main screen will switch in the order
DisplayPort HDMI 1 HDMI 2.
4 Configuring the PIP/PBP Settings
56
4
Select the source for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
6RXUFH
$SSO\
&DQFHO
HDMI 1 HDMI 2
Configuring the PIP/PBP Settings
PBP
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PBP mode (Size ), move the JOG button UP/DOWN to select Source and then press the
JOG button.
The following screen will appear.
HDMI 1
HDMI 2
DisplayPort
4 Control the JOG button UP/DOWN and choose the left/right external input source. 5 Move the JOG button LEFT/RIGHT to select Apply and then press the JOG button. Pressing the
JOG button after selecting Cancel will cancel Source configuration and revert back to the PIP/PBP control menu.
The input source for the main screen changes.
The screen may flicker if the input signal is unstable.
When the input signal of the left and right screens are the same, the operation cannot be
performed.
When the Function Key Guide appears, move the JOG button LEFT to select the [ ] icon and
then press the JOG button. The same PBP source setting menu appears.
4 Configuring the PIP/PBP Settings
57
4
Select the image size for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
Auto
Wide
Configuring the PIP/PBP Settings

4.1.6 Configuring Picture Size

Select the image size for sub-screen.
PIP
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PIP mode (Size / / ), move the JOG button UP/DOWN to select Picture Size and then
press the JOG button.
The following screen will appear.
In PC mode
Auto: Display the picture according to the aspect ratio of the each screen input source.
Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input
source.
4 Configuring the PIP/PBP Settings
58
4
Select the image size for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
4:3
16:9
Screen Fit
Configuring the PIP/PBP Settings
In AV mode
4:3: Display the picture of the sub-screen with an aspect ratio of 4:3. Suitable for videos and
standard broadcasts.
16:9: Display the picture of the sub-screen with an aspect ratio of 16:9.
Screen Fit: Display the picture of the sub-screen with the original aspect ratio without cutting
anything off.
The function may not be supported depending on the ports provided with the product.
Changing the screen size is available when the following conditions are satisfied.
A digital output device is connected using the HDMI/DP cable. The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally
(Not every model can support all of these signals.).
This can only be set when the external input is connected through HDMI/DP and
PC/AV Mode is set to AV.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
59
4
Select the image size for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
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Auto Auto
Configuring the PIP/PBP Settings
PBP
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PBP mode (Size ), move the JOG button UP/DOWN to select Picture Size and then press
the JOG button.
The following screen will appear.
In PC mode
Auto: Display the picture according to the aspect ratio of the each screen input source.
Wide: Display the picture in full screen regardless of the aspect ratio of the each screen input
source.
4 Configuring the PIP/PBP Settings
60
4
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16:9 Wide
Configuring the PIP/PBP Settings
In AV mode
4:3: Display the picture of the sub-screen with an aspect ratio of 4:3. Suitable for videos and
standard broadcasts.
16:9: Display the picture of the sub-screen with an aspect ratio of 16:9.
Screen Fit: Display the picture of the sub-screen with the original aspect ratio without cutting
anything off.
The function may not be supported depending on the ports provided with the product.
Changing the screen size is available when the following conditions are satisfied.
A digital output device is connected using the HDMI/DP cable. The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally
(Not every model can support all of these signals.).
This can only be set when the external input is connected through HDMI/DP and
PC/AV Mode is set to AV.
4 Move to the desired option controlling the JOG button and press the JOG button. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
61
4
Adjust the contrast level for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
75
Configuring the PIP/PBP Settings

4.1.7 Configuring Contrast

PIP
Adjust the contrast level for sub-screen.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PIP mode (Size / / ), move the JOG button UP/DOWN to select Contrast and then
press the JOG button.
The following screen will appear.
4 Adjust the Contrast controlling the JOG button LEFT/RIGHT. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
62
4
Adjust the contrast level for each screen.
PIP/PBP
Return
PIP/PBP Mode
Size
Position
Sound Source
Source
Picture Size
Contrast
On
75/75
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Configuring the PIP/PBP Settings
PBP
Adjust the contrast level for each screen.
1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to the PIP/PBP controlling the JOG button UP/DOWN and press the JOG button. 3 In PBP mode (Size ), move the JOG button UP/DOWN to select Contrast and then press the
JOG button.
The following screen will appear.
4 Adjust the Contrast controlling the JOG button LEFT/RIGHT. 5 The selected option will be applied.
4 Configuring the PIP/PBP Settings
63

Coordinating OSD

Configure the transparency of the menu windows.
Transparency
Language
Display Time
Off
On
OnScreen Display
Return
5
A detailed description of each function is provided. Refer to your product for details.

5.1 Transparency

Set the transparency for the menu windows.

5.1.1 Changing Transparency

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Transparency controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
5 Coordinating OSD
64
Coordinating OSD
Set the menu language.
Transparency
Language
Display Time
Deutsch
English
Español
Français
Italiano
OnScreen Display
Return
5

5.2 Language

Set the menu language.
A change to the language setting will only be applied to the onscreen menu display.
It will not be applied to other functions on your PC.

5.2.1 Configuring Language

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Language controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
5 Coordinating OSD
65
Coordinating OSD
Set how long the menu window will remain on screen for when it is not in use.
Transparency
Language
Display Time
5 sec
10 sec
20 sec
200 sec
OnScreen Display
On
Return
5

5.3 Display Time

Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified period of time.
Display Time can be used to specify the time after which you want the OSD menu to disappear.

5.3.1 Configuring Display Time

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to OnScreen Display controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Display Time controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
5 Coordinating OSD
66

Setup and Reset

SAMSUNG
MAGIC
Acceleration
Stand-by
Adjust the power consumption of the product to save energy.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
Off
Auto
Low
High
System
Return
6
A detailed description of each function is provided. Refer to your product for details.

6.1 Eco Saving Plus

The Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel.
This menu is not available when Bright is in Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
This menu is not available when Eye Saver Mode is enabled.
Not available when PIP/PBP Mode is set to On.

6.1.1 Configuring Eco Saving Plus

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Eco Saving Plus controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Off: Deactivate the Eco Saving Plus function.
Auto: The power consumption will automatically be reduced by about 10% over the current
setting.
(The reduction of power consumption depends on the customer screen brightness condition.)
Low: The power consumption will be reduced by 25% over the default setting.
High: The power consumption will be reduced by 50% over the default setting.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
67
Setup and Reset
On
1.2
Auto
Acceleration
Stand-by
Enable or disable the Off Timer.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Return
Enable or disable the Off Timer.
Off Timer
Turn Off After
Off
On
Off Timer
Return
6

6.2 Off Timer

You can set the product to automatically turn off.

6.2.1 Configuring Off Timer

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Off Timer controlling the JOG button UP/DOWN and press the JOG button. 4 Move to Off Timer controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Off: Deactivate the off timer so that the product does not power off automatically.
On: Activate the off timer so that the product powers off automatically.
5 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 6 The selected option will be applied.
6 Setup and Reset
68
6
On
Set the monitor to automatically turn off after a certain time period.
Off Timer
Turn Off After
Off Timer
Return
Setup and Reset

6.2.2 Configuring Turn Off After

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Off Timer controlling the JOG button UP/DOWN and press the JOG button. 4 Move to Turn Off After controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
5 Adjust the Turn Off After controlling the JOG button LEFT/RIGHT. 6 The selected option will be applied.
The off timer can be set within a range of 1 to 23 hours. The product will automatically power off
after the specified number of hours.
This option is only available when Off Timer is set to On.
For products for the market in some regions, the Off Timer is set to automatically activate 4 hours
after the product powers on. This is done in accordance with power supply regulations. If you do not want the timer to activate, go to MENU System and set Off Timer to Off.
6 Setup and Reset
69
Setup and Reset
On
1.2
Auto
Acceleration
Stand-by
Set to AV to enlarge the picture.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Return
Select the PC/AV mode for the DisplayPort source.
DisplayPort
HDMI 1
HDMI 2
PC/AV Mode
Return
PC
AV
Select the PC/AV mode for the HDMI 1 source.
DisplayPort
HDMI 1
HDMI 2
PC/AV Mode
Return
PC
AV
6

6.3 PC/AV Mode

Set PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie.
Supplied for the wide models only such as 16:9 or 16:10.
If the monitor (when set to HDMI 1, HDMI 2 or DisplayPort) is in power saving mode or is
displaying the message Check Signal Cable, press the MENU button to display the On Screen Display(OSD). You can select PC or AV.

6.3.1 Configuring PC/AV Mode

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to PC/AV Mode controlling the JOG button UP/DOWN and press the JOG button. 4 Move to the HDMI 1, HDMI 2 or DisplayPort controlling the JOG button UP/DOWN and press the
JOG button.
The following screen will appear.
5 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 6 The selected option will be applied.
6 Setup and Reset
70
Setup and Reset
On
Auto
Stand-by
Select your Displayport. Displayport 1.1 supports HBR 1, while 1.2 supports HBR 2.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Return
1.1
1.2
6

6.4 DisplayPort Ver.

Select your Displayport. Displayport 1.1 supports High Bit Rate 1, while 1.2 supports High Bit Rate 2.
Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
If the monitor (when set to HDMI 1, HDMI 2 or DisplayPort) is in power saving mode or is
displaying the message Check Signal Cable, press the [ ] button to display the On Screen Display (OSD). You can select 1.1 or 1.2.
If you select 1.1, the maximum resolution of your screen drops to 2560 x 1440 due to the
limitations in HBR1 transmission speeds.

6.4.1 Configuring DisplayPort Ver.

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to DisplayPort Ver. controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
1.1 / 1.2
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
71
Setup and Reset
Off
Auto
Decide how input sources will be detected.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Return
Auto
Manual
6

6.5 Source Detection

You can activate Source Detection.
Not available when PIP/PBP Mode is set to On.

6.5.1 Configuring Source Detection

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Source Detection controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Auto: The input source is automatically recognized.
Manual: Manually select an input source.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
72
Setup and Reset
Off
1.2
Auto
Acceleration
Configure the response rate of a button when the button is pressed.
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Return
Acceleration
1 sec
2 sec
No Repeat
6

6.6 Key Repeat Time

Control the response rate of a button when the button is pressed.

6.6.1 Configuring Key Repeat Time

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Key Repeat Time controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds
only once when a button is pressed.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
73
Setup and Reset
Set the status of the power LED.
Return
Off
1.2
Auto
Acceleration
Eco Saving Plus
Off Timer
PC/AV Mode
DisplayPort Ver.
Source Detection
Key Repeat Time
Power LED On
System
Working
Stand-by
6

6.7 Power LED On

Configure the settings to enable or disable the power LED located at the lower part of the product.

6.7.1 Configuring Power LED On

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Power LED On controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
Working: The power LED is on when the product is turned on.
Stand-by: The power LED is on when the product is turned off.
4 Move to the desired option controlling the JOG button UP/DOWN and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
74
Setup and Reset
Return all the settings for the product to the default factory settings.
Reset All
System
Return
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6

6.8 Reset All

Return all the settings for the product to the default factory settings.

6.8.1 Initializing Settings (Reset All)

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to System controlling the JOG button UP/DOWN and press the JOG button. 3 Move to Reset All controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
4 Move to the desired option controlling the JOG button LEFT/RIGHT and press the JOG button. 5 The selected option will be applied.
6 Setup and Reset
75

Information Menu and Others

Information
Picture
PIP/PBP
OnScreen Display
System
Information
HDMI 1
**** x ****
**kHz **Hz
LU********/**
S/N:**************
Information
Picture
PIP/PBP
OnScreen Display
System
Information
HDMI 1
**** x ****
**kHz **Hz
HDMI 2
**** x ****
**kHz **Hz
LU********/**
S/N:**************
Information
Picture
PIP/PBP
OnScreen Display
System
Information
HDMI 1
**** x ****
**kHz **Hz
HDMI 2
**** x ****
**kHz **Hz
LU********/**
S/N:**************
7
A detailed description of each function is provided. Refer to your product for details.

7.1 Information

View the current input source, frequency and resolution.

7.1.1 Displaying Information

1 When the Function Key Guide appears, select [ ] by moving the JOG button UP.
Next, press the JOG button.
2 Move to Information controlling the JOG button UP/DOWN and press the JOG button.
The following screen will appear.
PBP
PIP
Exit
Exit
Exit
7 Information Menu and Others
76
Information Menu and Others
SAMSUNG
MAGIC
SAMSUNG
MAGIC
Eye Saver Mode
Brightness
Contrast
Off
7

7.2 Configuring Eye Saver Mode, Brightness, and Contrast from the Initial Screen

Adjust the Brightness, Contrast and Eye Saver Mode by moving the JOG button.
Eye Saver Mode
Not available when PIP/PBP Mode is set to On.
Brightness
This menu is not available when Bright is set to Dynamic Contrast mode.
This menu is not available when Eco Saving Plus is enabled.
This menu is not available when Eye Saver Mode is enabled.
Contrast
This option is not available when Bright is in Cinema or Dynamic Contrast mode.
This menu is not available when Game Mode is enabled.
This menu is not available when PIP/PBP Mode is set to On and the Size is set to
(PBP Mode).
1 When you control the JOG button UP/DOWN, the following screen will appear.
The following screen will appear.
2 Move the JOG button UP/DOWN to select Brightness, Contrast or Eye Saver Mode. 3 Move the JOG button LEFT/RIGHT to adjust the Brightness, Contrast or Eye Saver Mode setting.
7 Information Menu and Others
77
Information Menu and Others
Volume
Mute
50
7

7.3 Configuring Volume in the Initial Screen

7.3.1 Volume

Adjust the Volume by moving the JOG button when the Direct Key Guide is displayed on the screen.
1 When you control the JOG button LEFT/RIGHT, the following screen will appear.
2 Adjust the Volume controlling the JOG button LEFT/RIGHT.
Move the JOG button down to enable Mute. The following screen will appear on the product.
Mute is disabled when you adjust the monitor volume by moving the JOG button left or right.
Mute can also be disabled when the monitor turns on or power-saving mode activates.
If the audio quality of a connected input device is poor, the Auto Mute function on the product may
mute the sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input device to at least 20% and control the volume using the volume
control (JOG button LEFT/RIGHT) on the product.
What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input signal is weak, usually due to a problem with the volume of an input device.
To activate the Mute function, access the Volume control screen, then use the JOG button to
move the focus down. To deactivate the Mute function, access the Volume control screen, then increase or decrease the
Volume.
7 Information Menu and Others
78

Installing the Software

Easy Setting Box
8

8.1 Easy Setting Box

"Easy Setting Box" enables users to use the monitor by partitioning multiple sections.

8.1.1 Installing the Software

1 Insert the installation CD into the CD-ROM drive. 2 Select the "Easy Setting Box" setup program.
If the pop-up screen for the software installation does not appear on the main screen, find and double-click the "Easy Setting Box" setup file on the CD-ROM.
3 When the Installation Wizard appears, click Next. 4 Follow the instructions given on the screen to proceed with installation.
Restrictions and Problems with the Installation ("Easy Setting Box")
The "Easy Setting Box" installation may be affected by the Graphics Card, Motherboard and the Networking Environment.
System Requirements
OS
The software may not work properly if you do not restart the computer after the installation.
The "Easy Setting Box" icon may not appear depending on the computer system and the
product specifications.
If the shortcut icon does not appear, press the F5 key.
Windows XP 32Bit/64Bit
Windows Vista 32Bit/64Bit
Windows 7 32Bit/64Bit
Windows 8 32Bit/64Bit
Hardware
At least 32MB of memory
At least 60MB of free space on the hard disk drive
8 Installing the Software
79
8
Installing the Software

8.1.2 Removing the Software

Click Start, select Settings/Control Panel, and then double-click Add or Remove Programs.
Select "Easy Setting Box" from the program list and click the Add/Delete button.
8 Installing the Software
80

Troubleshooting Guide

9

9.1 Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center.
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.
1 Power off both the PC and product. 2 Disconnect the cables from the product. 3 Power on the product. 4 If the message Check Signal Cable appears, the product is working normally.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)
The screen keeps switching on and off. Check the cable connection between the product
If the screen remains blank, check the PC system, video controller and cable.
Issues Solutions
and PC, and ensure the connectors are locked. (Refer to "2.2 Connecting and Using a PC")
9 Troubleshooting Guide
81
9
Troubleshooting Guide
Screen issue
Issues Solutions
The power LED is off. The screen will not switch on.
The message Check Signal Cable appears. Check that the cable is properly connected to the
Not Optimum Mode is displayed. This message appears when the signal from the
The images on the screen look distorted. Check the cable connection to the product.
The screen appears unstable and shaky. Check that the resolution and frequency for the
There are shadows or ghost images left on the screen.
Check that the power cable is connected properly. (Refer to "2.2 Connecting and Using a PC")
product. (Refer to "2.2 Connecting and Using a PC")
Check that the device connected to the product is powered on.
graphics card exceeds the maximum resolution or frequency for the product.
Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (page 88).
(Refer to "2.2 Connecting and Using a PC")
PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (page 88) in this manual and the Information menu on the product.
The screen is too bright. The screen is too dark. Adjust Brightness (page 37) and
Contrast (page 38).
Screen color is inconsistent. Change the Color settings.
(Refer to "3.5 Color")
The colors on the screen have a shadow and are distorted.
White does not really look white. Change the Color settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
Change the Color settings.
(Refer to "3.5 Color")
(Refer to "3.5 Color")
The product is operating in power-saving mode.
Press any key on the keyboard or move the mouse to return to normal operating mode.
9 Troubleshooting Guide
82
9
Troubleshooting Guide
Sound issue
Issues Solutions
There is no sound. Check the connection of the audio cable or adjust
the volume.
Check the volume.
The volume is too low. Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software program.
Source device issue
Issues Solutions
A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is
booting, have your PC serviced.
The LED lights on the frame of the product may be seen depending on the user's viewing angle. The light is harmless to people and has no bearing on product features and performance. The product is safe to use.
9 Troubleshooting Guide
83
Troubleshooting Guide
9

9.2 Q & A

Question Answer
How can I change the frequency?
Set the frequency on your graphics card.
Windows XP: Go to Control Panel
Appearance and Themes Display Settings Advanced Monitor, and adjust Refresh rate under Monitor settings.
Windows ME/2000: Go to Control Panel Display
Settings Advanced Monitor, and adjust Refresh rate under Monitor settings.
Windows Vista: Go to Control Panel
Appearance and Personalization Personalization Display Settings Advanced Settings Monitor, and adjust Refresh rate under Monitor settings.
Windows 7: Go to Control Panel
Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings.
Windows 8: Go to Settings Control Panel
Appearance and Personalization Display Screen Resolution Advanced settings Monitor, and adjust Refresh rate under Monitor settings.
9 Troubleshooting Guide
84
9
Troubleshooting Guide
Question Answer
How can I change the resolution?
How do I set power-saving mode?
Windows XP: Go to Control Panel
Appearance and Themes Display Settings, and adjust
the resolution.
Windows ME/2000: Go to Control Panel Display
Settings, and adjust the resolution.
Windows Vista: Go to Control Panel
Appearance and Personalization Personalize Display Settings, and adjust the resolution.
Windows 7: Go to Control Panel
Appearance and Personalization Display Adjust Resolution, and adjust the resolution.
Windows 8: Go to Settings Control Panel
Appearance and Personalization Display Adjust Resolution, and adjust the resolution.
Windows XP: Set power-saving mode in Control Panel
Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC.
Windows ME/2000: Set power-saving mode in
Control Panel Display Screen Saver Settings or BIOS SETUP on the PC.
Windows Vista: Set power-saving mode in Control Panel
Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.
Windows 7: Set power-saving mode in Control Panel
Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC.
Windows 8: Set power-saving mode in Settings
Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the
PC.
Refer to the user manual for your PC or graphics card for further instructions on adjustment.
9 Troubleshooting Guide
85

Specifications

10

10.1 General

Panel Size 28 Inches (70 cm)
Power Supply AC 100 - 240 V ~ (+/- 10 %), 50/60 Hz ± 3 Hz
Model Name U28E590D
Display area 620.93 mm (H) x 341.28 mm (V)
24.4 Inches (H) x 13.4 Inches (V)
Pixel Pitch 0.16 mm (H) x 0.16 mm (V)
0.006299 Inches (H) x 0.006299 Inches (V)
Dimensions (W x H x D) / Weight
Environmental considerations
Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between the monitor and PC system optimizes the monitor settings. Monitor installation takes place automatically. However, you can customize the installation settings if desired.
Panel Dots (Pixels)
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance.
The above specifications are subject to change without notice to improve quality.
This device is a Class B digital apparatus.
Without Stand 660.9 x 381.3 x 73.5 mm
26.0 x 15.0 x 2.9 Inches
With Stand 660.9 x 468.5 x 187.1 mm / 5.28 kg
26.0 x 18.4 x 7.4 Inches / 11.6 lbs
Operating Temperature : 50 °F – 104 °F (10 °C – 40 °C)
Humidity : 10 % – 80 %, non-condensing
Storage Temperature : -4 °F – 113 °F (-20 °C – 45 °C)
Humidity : 5 % – 95 %, non-condensing
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
10 Specifications
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Specifications
10

10.2 PowerSaver

The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power-saving mode functions only when the product is connected to a PC that has a power-saving function.
PowerSaver
Power Indicator On Blinking Off
Power Consumption 25.3 W Typical 0.3 W Less than 0.3 W
The power consumption level can vary in different operating conditions or when settings are
changed.
ENERGY STAR
Energy Star power is measured with the test method in the current Energy Star
To reduce the power consumption to 0, disconnect the power cord. Be sure to disconnect the
power cable when you will not be using the product for an extended period of time. To reduce the power consumption to 0 watts when the power switch is not available, disconnect the power cable.
Energy Star Test
Condition
®
is a US registered mark of the United States Environmental Protection Agency.
Power saving mode
Power off
(Power button)
®
Standard.
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Specifications
10

10.3 Standard Signal Mode Table

This product can be set to only one resolution for each screen size to obtain the optimum picture
quality due to the nature of the panel. Therefore, a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for the screen size of your product.
Check the frequency when you exchange a CDT monitor (connected to a PC) for an LCD monitor.
If the LCD monitor does not support 85Hz, change the vertical frequency to 60Hz using the CDT monitor before you exchange it with the LCD monitor.
Model Name U28E590D
Synchronization Horizontal Frequency
Vertical Frequency
Resolution Optimum Resolution 3840 x 2160 @ 60 Hz (DisplayPort)
Maximum Resolution 3840 x 2160 @ 60 Hz (DisplayPort)
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
30 – 135 kHz (DisplayPort) 30 – 90 kHz (HDMI1) 30 – 135 kHz (HDMI2)
56 – 75 Hz (DisplayPort) 24 – 75 Hz (HDMI1/HDMI2)
3840 x 2160 @ 30 Hz (HDMI1) 3840 x 2160 @ 60 Hz (HDMI2)
3840 x 2160 @ 30 Hz (HDMI1) 3840 x 2160 @ 60 Hz (HDMI2)
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10
Specifications
Displayport
Horizontal
Resolution
IBM, 720 x 400 31.469 70.087 28.322 -/+
VESA, 640 x 480 31.469 59.940 25.175 -/-
MAC, 640 x 480 35.000 66.667 30.240 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
MAC, 832 x 624 49.726 74.551 57.284 -/-
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1152 x 864 67.500 75.000 108.000 +/+
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA, 1600 x 900RB 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 2560 x 1440 88.787 59.951 241.500 +/-
VESA, 3840 x 2160RB 133.313 59.997 533.250 +/-
10 Specifications
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10
Specifications
HDMI1
Horizontal
Resolution
IBM, 720 x 400 31.469 70.087 28.322 -/+
VESA, 640 x 480 31.469 59.940 25.175 -/-
MAC, 640 x 480 35.000 66.667 30.240 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
MAC, 832 x 624 49.726 74.551 57.284 -/-
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1152 x 864 67.500 75.000 108.000 +/+
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA, 1600 x 900RB 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 2560 x 1440 88.787 59.951 241.500 +/-
VESA, 3840 x 2160 67.500 30.000 297.000 +/+
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10
Specifications
HDMI2
Horizontal
Resolution
IBM, 720 x 400 31.469 70.087 28.322 -/+
VESA, 640 x 480 31.469 59.940 25.175 -/-
MAC, 640 x 480 35.000 66.667 30.240 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
MAC, 832 x 624 49.726 74.551 57.284 -/-
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
Frequency
(kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(H/V)
VESA, 1152 x 864 67.500 75.000 108.000 +/+
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 1280 x 720 45.000 60.000 74.250 +/+
VESA, 1280 x 800 49.702 59.810 83.500 -/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
VESA, 1440 x 900 55.935 59.887 106.500 -/+
VESA, 1600 x 900RB 60.000 60.000 108.000 +/+
VESA, 1680 x 1050 65.290 59.954 146.250 -/+
VESA, 1920 x 1080 67.500 60.000 148.500 +/+
VESA, 2560 x 1440 88.787 59.951 241.500 +/-
VESA, 3840 x 2160RB 133.313 59.997 533.250 +/-
Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
10 Specifications
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Specifications
Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
Some resolutions listed in the table above may not be available depending on graphics card
specifications.
10 Specifications
92

Appendix

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.
NORTH AMERICA
U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com/us/
CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca/
support
support (English)
http://www.samsung.com/ca_fr/ support (French)
LATIN AMERICA
ARGENTINE 0800-555-SAMSUNG
(0800-555-7267)
BOLIVIA 800-10-7260 http://www.samsung.com/cl/
BRAZIL 0800-124-421
(Demais cidades e regiões) 4004-0000 (Capitais e grandes centros)
CHILE 800-SAMSUNG (726-7864) http://www.samsung.com/cl/
COLOMBIA Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000 112 112 ó desde su celular #SAM(726)
COSTA RICA 0-800-507-7267
00-800-1-SAMSUNG (726-7864)
http://www.samsung.com/ar/ support
support
http://www.samsung.com/br/ support
support
http://www.samsung.com/co/ support
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
DOMINICAN REPUBLIC 1-800-751-2676 http://www.samsung.com/latin/
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
Appendix
93
Appendix
LATIN AMERICA
ECUADOR 1-800-10-7267
1-800-SAMSUNG (72-6786)
EL SALVADOR 800-6225
800-0726-7864
GUATEMALA 1-800-299-0013
1-800-299-0033
HONDURAS 800-2791-9267
800-2791-9111
JAMAICA 1-800-234-7267
1-800-SAMSUNG (726-7864)
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
http://www.samsung.com/latin_en/ support (English)
MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com/mx/
support
NICARAGUA 001-800-5077267 http://www.samsung.com/latin/
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
PANAMA 800-7267
800-0101
PARAGUAY 009-800-542-0001 http://www.samsung.com/latin/
PERU 0800-777-08 http://www.samsung.com/pe/
PUERTO RICO 1-800-682-3180 http://www.samsung.com/latin/
http://www.samsung.com/latin/ support (Spanish)
http://www.samsung.com/latin_en/ support (English)
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
support
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
Appendix
94
Appendix
LATIN AMERICA
TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) http://www.samsung.com/latin/
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
URUGUAY 000-405-437-33 http://www.samsung.com/latin/
support (Spanish)
http://www.samsung.com/latin_en/ support (English)
VENEZUELA 0-800-SAMSUNG (726-7864) http://www.samsung.com/ve/
support
EUROPE
AUSTRIA 0800-SAMSUNG (0800-7267864) http://www.samsung.com/at/
support
BELGIUM 02-201-24-18 http://www.samsung.com/be/
support (Dutch)
http://www.samsung.com/be_fr/ support (French)
BOSNIA 055 233 999 http://www.samsung.com/support
BULGARIA http://www.samsung.com/bg/
CROATIA 072 726 786 http://www.samsung.com/hr/
CYPRUS 8009 4000 only from landline,
CZECH 800 - SAMSUNG
800 111 31, 
toll free
(800-726786)
Samsung Electronics Czech and Slovak, s.r.o. V Parku 2343/24, 148 00 ­Praha 4

support
support
http://www.samsung.com/gr/ support
http://www.samsung.com/cz/ support
DENMARK 70 70 19 70 http://www.samsung.com/dk/
support
EIRE 0818 717100 http://www.samsung.com/ie/
support
ESTONIA 800-7267 http://www.samsung.com/ee/
support
FINLAND 030-6227 515 http://www.samsung.com/fi/
support
Appendix
95
Appendix
801-172-678* lub +48 22 607-93-33 * !" #$%$##&
EUROPE
FRANCE 01 48 63 00 00 http://www.samsung.com/fr/
support
GERMANY 0180 6 SAMSUNG bzw.
0180 6 7267864*
(*0,20 €/Anruf aus dem dt. Festnetz, aus dem Mobilfunk max. 0,60 €/Anruf)
GREECE 80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile
and land line
HUNGARY 0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
ITALIA 800-SAMSUNG (800.7267864) http://www.samsung.com/it/
LATVIA 8000-7267 http://www.samsung.com/lv/
LITHUANIA 8-800-77777 http://www.samsung.com/lt/
http://www.samsung.com/de/ support
http://www.samsung.com/gr/ support
http://www.samsung.com/hu/ support
support
support
support
LUXEMBURG 261 03 710 http://www.samsung.com/support
MONTENEGRO 020 405 888 http://www.samsung.com/support
NETHERLANDS 0900-SAMSUNG
(0900-7267864) (€ 0,10/Min)
NORWAY 815 56480 http://www.samsung.com/no/
POLAND http://www.samsung.com/pl/
PORTUGAL 808 20 7267 http://www.samsung.com/pt/
ROMANIA 08008 726 78 64
(08008 SAMSUNG)
Apel GRATUIT
SERBIA 011 321 6899 http://www.samsung.com/rs/
http://www.samsung.com/nl/ support
support
support
support
http://www.samsung.com/ro/ support
support
Appendix
96
Appendix
EUROPE
SLOVAKIA 0800 - SAMSUNG
(0800-726 786)
SLOVENIA 080 697 267 (brezplačna številka)
090 726 786 (0,39 EUR/min)
klicni center vam je na voljo od ponedeljka do petka od 9. do 18. ure.
SPAIN 0034902172678 http://www.samsung.com/es/
SWEDEN 0771 726 7864 (0771-SAMSUNG) http://www.samsung.com/se/
SWITZERLAND 0800 726 78 64 (0800-SAMSUNG) http://www.samsung.com/ch/
UK 0330 SAMSUNG (7267864) http://www.samsung.com/uk/
http://www.samsung.com/sk/ support
http://www.samsung.com/si
support
support
support (German)
http://www.samsung.com/ch_fr/ support (French)
support
CIS
ARMENIA 0-800-05-555 http://www.samsung.com/support
AZERBAIJAN 0-88-555-55-55 http://www.samsung.com/support
BELARUS 810-800-500-55-500 http://www.samsung.com/support
GEORGIA 0-800-555-555 http://www.samsung.com/support
KAZAKHSTAN 8-10-800-500-55-500
(GSM: 7799, VIP care 7700)
KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com/kz_ru/
MOLDOVA 0-800-614-40 http://www.samsung.com/support
MONGOLIA +7-495-363-17-00 http://www.samsung.com/support
RUSSIA 8-800-555-55-55
(VIP care 8-800-555-55-88)
TAJIKISTAN 8-10-800-500-55-500 http://www.samsung.com/support
http://www.samsung.com/support
support
http://www.samsung.com/ru/ support
Appendix
97
Appendix
CIS
UKRAINE 0-800-502-000 http://www.samsung.com/ua/
support (Ukrainian)
http://www.samsung.com/ua_ru/ support (Russian)
UZBEKISTAN 8-10-800-500-55-500
(GSM: 7799)
CHINA
CHINA 400-810-5858 http://www.samsung.com/cn/
HONG KONG (852) 3698 4698 http://www.samsung.com/hk/
MACAU 0800 333 http://www.samsung.com/support
S.E.A
AUSTRALIA 1300 362 603 http://www.samsung.com/au/
INDONESIA 021-56997777
08001128888
http://www.samsung.com/support
support
support (Chinese)
http://www.samsung.com/hk_en/ support (English)
support
http://www.samsung.com/id/ support
JAPAN 0120-363-905 http://www.samsung.com/jp/
support
MALAYSIA 1800-88-9999
603-77137477 (Overseas contact)
MYANMAR +95-01-2399-888 http://www.samsung.com/support
NEW ZEALAND 0800 726 786 http://www.samsung.com/nz/
PHILIPPINES 1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline]
SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com/sg/
TAIWAN 0800-329999 http://www.samsung.com/tw/
http://www.samsung.com/my/ support
support
http://www.samsung.com/ph/ support
support
support
Appendix
98
Appendix
S.E.A
THAILAND 0-2689-3232,
1800-29-3232
VIETNAM 1800 588 889 http://www.samsung.com/vn/
S.W.A
BANGLADESH 09612300300 http://www.samsung.com/in/
INDIA 1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
SRI LANKA 94117540540 http://www.samsung.com/support
MENA
ALGERIA 021 36 11 00 http://www.samsung.com/n_africa/
BAHRAIN 8000-GSAM (8000-4726) http://www.samsung.com/ae/
http://www.samsung.com/th/ support
support
support
http://www.samsung.com/in/ support
support
support (English)
http://www.samsung.com/ae_ar/ support (Arabic)
EGYPT 08000-7267864
16580
IRAN 021-8255 [CE] http://www.samsung.com/iran/
JORDAN 0800-22273
06 5777444
KUWAIT 183-CALL (183-2255) http://www.samsung.com/ae/
MOROCCO 080 100 22 55 http://www.samsung.com/n_africa/
OMAN 800-SAMSUNG (800 - 726 7864) http://www.samsung.com/ae/
http://www.samsung.com/eg/ support
support
http://www.samsung.com/Levant/ support (English)
support (English)
http://www.samsung.com/ae_ar/ support (Arabic)
support
support (English)
http://www.samsung.com/ae_ar/ support (Arabic)
PAKISTAN 0800-Samsung (72678) http://www.samsung.com/pk/
support
Appendix
99
Appendix
MENA
QATAR 800-CALL (800-2255) http://www.samsung.com/ae/
support (English)
http://www.samsung.com/ae_ar/ support (Arabic)
SAUDI ARABIA 8002474357 http://www.samsung.com/sa/
support
http://www.samsung.com/sa_en/ support (English)
SYRIA 18252273 http://www.samsung.com/Levant/
support (English)
TUNISIA 80-1000-12 http://www.samsung.com/n_africa/
support
TURKEY 444 77 11 http://www.samsung.com/tr/
support
U.A.E 800-SAMSUNG (800 - 726 7864) http://www.samsung.com/ae/
support (English)
http://www.samsung.com/ae_ar/ support (Arabic)
AFRICA
BOTSWANA 8007260000 http://www.samsung.com/support
BURUNDI 200 http://www.samsung.com/support
CAMEROON 7095-0077 http://www.samsung.com/africa_fr/
support
COTE D’ IVOIRE 8000 0077 http://www.samsung.com/africa_fr/
support
DRC 499999 http://www.samsung.com/support
GHANA 0800-10077
0302-200077
http://www.samsung.com/ africa_en/support
KENYA 0800 545 545 http://www.samsung.com/support
MAURITIUS 23052574020 http://www.samsung.com/support
MOZAMBIQUE 847267864 / 827267864 http://www.samsung.com/support
NAMIBIA 08 197 267864 http://www.samsung.com/support
NIGERIA 0800-726-7864 http://www.samsung.com/
africa_en/support
REUNION 262508869 http://www.samsung.com/support
Appendix
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