Samsung U28E590D User Manual
User manual
U28E590D
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
BN46-00481A-01
Table Of Contents
BEFORE USING THE PRODUCT
PREPARATIONS
CONNECTING AND USING A SOURCE DEVICE
7Copyright
7Icons used in this manual
8Cleaning
9Securing the Installation Space
9Precautions for storage
10 Safety Precautions
10Symbols
11Electricity and Safety
12Installation and Safety
14Operation and Safety
18Correct posture to use the product
19Checking the Contents
19 Checking the Components
20 Parts
20Control Panel
21Direct Key guide
22Function Key Guide
24Reverse Side
25 Installation
25Attaching the Stand
26Removing the Stand
27Adjusting the Product Tilt
27Anti-theft Lock
28 Before Connecting
28 Pre-connection Checkpoints
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28 Connecting and Using a PC
28Connection Using the HDMI Cable
29Connection Using an DP Cable
30Connecting to Headphones
30Tidying Up the Connected Cables
31Connecting the Power
33Driver Installation
34Setting Optimum Resolution
SCREEN SETUP 35 SAMSUNG MAGIC Bright
35 Configuring SAMSUNG MAGIC Bright
37 Brightness
37 Configuring Brightness
38 Contrast
38 Configuring Contrast
39 Sharpness
39 Configuring Sharpness
40 Color
40 Configuring Color
42 SAMSUNG MAGIC Angle
42 Configuring SAMSUNG MAGIC Angle
44 HDMI Black Level
44 Configuring the HDMI Black Level Settings
45 Eye Saver Mode
45 Configuring Eye Saver Mode
46 Game Mode
46 Configuring Game Mode
47 Response Time
47 Configuring the Response Time
48 Picture Size
48 Changing the Picture Size
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CONFIGURING THE PIP/ PBP SETTINGS
COORDINATING OSD
SETUP AND RESET
50 Screen Adjustment
50 Configuring H-Position & V-Position
51 PIP/PBP
52Configuring PIP/PBP Mode
53Configuring Size
54Configuring Position
55Configuring Sound Source
56Configuring Source
58 Configuring Picture Size
62 Configuring Contrast
64 Transparency
64 Changing Transparency
65 Language
65 Configuring Language
66 Display Time
66 Configuring Display Time
67 Eco Saving Plus
67 Configuring Eco Saving Plus
68 Off Timer
68Configuring Off Timer
69Configuring Turn Off After
70 PC/AV Mode
70 Configuring PC/AV Mode
71 DisplayPort Ver.
71 Configuring DisplayPort Ver.
72 Source Detection
72 Configuring Source Detection
73 Key Repeat Time
73 Configuring Key Repeat Time
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Table Of Contents
INFORMATION MENU AND OTHERS
INSTALLING THE
SOFTWARE
TROUBLESHOOTING GUIDE
SPECIFICATIONS
APPENDIX
74 Power LED On
74 Configuring Power LED On
75 Reset All
75 Initializing Settings (Reset All)
76 Information
76 Displaying Information
77Configuring Eye Saver Mode, Brightness, and Contrast from the Initial Screen
78Configuring Volume in the Initial Screen
78 Volume
79 Easy Setting Box
79Installing the Software
80Removing the Software
81Requirements Before Contacting Samsung Customer Service Center
81 Testing the Product
81 Checking the Resolution and Frequency
81 Check the following.
84 |
Q & A |
86General
87PowerSaver
88Standard Signal Mode Table
93 Contact SAMSUNG WORLD WIDE
102Responsibility for the Pay Service (Cost to Customers)
102 Not a product defect
102 A Product damage caused by customer's fault
102 Others
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103 Correct Disposal
103Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
104Terminology
INDEX
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Before Using the Product
Copyright
The contents of this manual are subject to change without notice to improve quality.
© 2015 Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.
VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
An administration fee may be charged if either
(a) an engineer is called out at your request and there is no defect in the product (i.e. where you have failed to read this user manual).
(b) you bring the unit to a repair center and there is no defect in the product (i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home visit is carried out.
Icons used in this manual
The following images are for reference only. Real-life situations may differ from what is shown in the images.
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Before Using the Product
Cleaning
Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Take the following steps when cleaning.
1.Power off the monitor and computer.
2.Disconnect the power cord from the monitor.
Hold the power cable by the plug and do not touch the cable with wet
hands. Otherwise, an electric shock may result.
3. Wipe the monitor screen using a clean, soft and dry cloth.
Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
!
Do not spray water or detergent directly on the product.
4.Wet a soft and dry cloth in water and wring thoroughly to clean the
exterior of the monitor.
5. Connect the power cord to the product after cleaning the product. 6. Power on the monitor and computer.
!
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Before Using the Product
Securing the Installation Space
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.
The exterior may differ depending on the product.
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3.93 inches |
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3.93 inches(10 cm) |
3.93 |
3.93 |
inches |
inches |
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(10 cm) |
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3.93 inches(10 cm) |
Precautions for storage
Be sure to contact Samsung Customer Service Center (page 93) if the inside of the monitor needs
cleaning. (A service fee will be charged.)
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Before Using the Product
Safety Precautions
Caution
RISK OF ELECTRIC SHOCK DO NOT OPEN
Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
This symbol alerts you that important literature concerning operation and maintenance has been included with this product.
Symbols
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Warning |
A serious or fatal injury may result if instructions are not followed. |
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Caution |
Personal injury or damage to properties may result if instructions are |
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not followed. |
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Activities marked by this symbol are prohibited. |
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Instructions marked by this symbol must be followed. |
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Before Using the Product 10
Before Using the Product
Electricity and Safety
The following images are for reference only. Real-life situations may differ from what is shown in the
images.
Warning
Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not plug many products into the same power socket.
Otherwise, the socket may overheat and cause a fire.
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
Insert the power plug all the way in so it is not loose.
An unstable connection may cause a fire.
!
!
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Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).
An electric shock or injury may result.
Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.
A damaged power cord may cause an electric shock or fire.
Do not place the power cord or product near heat sources.
An electric shock or fire may result.
Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.
Otherwise, a fire may result.
Before Using the Product 11
Before Using the Product
Caution
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Do not unplug the power cord when the product is in use. |
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The product may become damaged by an electric shock. |
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Do not use the power cord for products other than authorized products supplied |
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by Samsung. |
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An electric shock or fire may result. |
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Keep the power socket where the power cord is connected unobstructed. |
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If any problem occurs in the product, unplug the power cable to completely |
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cut the power to the product. |
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Power to the product cannot be completely cut off with the power button. |
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Hold the plug when disconnecting the power cord from the power socket. |
An electric shock or fire may result.
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Installation and Safety
Warning
DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
Otherwise, a fire may result.
Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.
Otherwise, a fire may result due to an increased internal temperature.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
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Children may suffocate. |
Before Using the Product 12
Before Using the Product
! |
Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).
The product may fall and break or cause a personal injury.
Using the product in an area with excess vibration may damage the product or cause a fire.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.
An electric shock or fire may result.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
Otherwise, the product lifespan may be reduced, or a fire may result.
Do not install the product within the reach of young children.
The product may fall and injure children.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.
Caution
Take care not to drop the product when moving it.
Otherwise, product failure or personal injury may result.
!
Do not set down the product on its front.
The screen may become damaged.
When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.
The product may fall and break or cause a personal injury.
Install the product only on cabinets or shelves of the right size.
Before Using the Product 13
Before Using the Product
Put down the product carefully.
The product may fall and break or cause a personal injury.
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SAMSUNG
!
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.
Be sure to consult Samsung Customer Service Center (page 93) before installation if you want to install the product at such a place.
Operation and Safety
Warning
!
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High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.
An electric shock or fire may result.
Contact Samsung Customer Service Center (page 93) for repair.
To move the product, first disconnect all the cables from it, including the power cable.
Otherwise, the power cord may be damaged and a fire or electric shock may result.
If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page 93).
An electric shock or fire may result.
Do not let children hang from the product or climb on top of it.
The product may fall, and your child may become injured or seriously harmed.
If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Otherwise, an electric shock or fire may result.
Do not put a heavy object, toy, or sweets on top of the product.
The product or heavy objects may fall as children try to reach for the toy or sweets resulting in a serious injury.
Before Using the Product 14
Before Using the Product
If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.
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An electric shock or fire may result. |
Do not drop objects on the product or apply impact.
An electric shock or fire may result.
!
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GAS
100
Do not move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.
If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.
Sparks can cause an explosion or fire.
Do not lift or move the product by pulling the power cord or any cable.
Otherwise, the cable may be damaged and product failure, an electric shock or fire may result.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
Ensure the vents are not blocked by tablecloths or curtains.
Otherwise, a fire may result from an increased internal temperature.
Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.
If water or any foreign substance enters the product, be sure to power off the product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.
If water or any foreign substance enters the product, be sure to power off the product, remove the power cord, and contact Samsung Customer Service Center (page 93).
Product failure, an electric shock or fire may result.
Before Using the Product 15
Before Using the Product
Caution
-_-
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Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.
If you are not going to use the product for an extended period of time, activate power-saving mode or a moving-picture screen saver.
Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).
Otherwise, a fire may result from accumulated dust, overheating, an electric shock, or electric leakage.
Use the product at the recommended resolution and frequency.
Otherwise,Your eyesight may deteriorate.
Do not put DC power adapters together.
Otherwise, a fire may result.
Remove the plastic bag from the DC power adapter before you use it.
Otherwise, a fire may result.
Do not let water enter the DC power device or get the device wet.
An electric shock or fire may result.
Avoid using the product outdoors where it can be exposed to rain or snow.
Be careful not to get the DC power adapter wet when you wash the floor.
Do not put the DC power adapter near to any heating apparatus.
Otherwise, a fire may result.
Keep the DC power adapter in a well-ventilated area.
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Looking at the screen too close for an extended period of time can deteriorate your eyesight.
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Before Using the Product 16
Before Using the Product
Do not hold the monitor upside-down or move it by holding the stand.
The product may fall and break or cause a personal injury.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
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Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.
Store the small accessories used with the product out of reach of children.
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Exercise caution when adjusting the product angle or stand height. |
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Otherwise, children's fingers or hands may become stuck and injured. |
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Tilting the product excessively may cause it to fall and result in personal |
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Do not place heavy objects on the product. |
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Product failure or personal injure may result. |
When using headphones or earphones, do not turn the volume too high.
Having the sound too loud may damage your hearing.
Before Using the Product 17
Before Using the Product
Correct posture to use the product
Use the product in the correct posture as follows:
Straighten your back.
Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly downward at the screen.
Keep your eyes directly in front of the screen.
Adjust the angle so light does not reflect on the screen.
Keep your forearms perpendicular to your upper arms and level with the back of your hands.
Keep your elbows at about a right angle.
Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels attached to the floor, and your arms lower than your heart.
Before Using the Product 18
1Preparations
1.1Checking the Contents
1.1.1 Checking the Components
Contact the dealer from whom you purchased the product if any item is missing. The appearance of the components may differ from the images shown.
Components
Quick Setup Guide |
Warranty card |
User manual |
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(Not available in some |
(optional) |
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locations) |
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Power cable |
DC power adapter |
DC power adapter |
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detachable DC power |
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adapter.) |
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HDMI cable (optional) |
DP cable (optional) |
Stand base |
Stand neck
Components may vary depending on the country.
Recommend to use the HDMI cable and DP cable which is provided by the supplier.
The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.
To ensure that the screen displays properly and sound can be normal output, a DP cable that supports 3840 x 2160 at 60 Hz is recommended. An HDMI cable that supports 3840 x 2160 at 30 Hz will work when connect with HDMI 1. An HDMI cable that supports 3840 x 2160 at 60 Hz will work when connect with HDMI 2.
1 Preparations 19
1Preparations
1.2Parts
1.2.1 Control Panel
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
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Function Key Guide |
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JOG Button |
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UP |
LEFT |
RIGHT |
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Return |
PRESS(ENTER) |
DOWN |
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Icons |
Description |
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Multi directional button that helps navigate. |
JOG Button |
The JOG button is located on the rear left side of the product. The |
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button can be used to move up, down, left or right, or as Enter. |
Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is
displayed, press the corresponding direction button again.
Function Key Guide
Function Key Guide may vary depending on the function or product
model. Please refer to the actual product.
1 Preparations 20
1Preparations
1.2.2Direct Key guide
For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you switch the source or turn on the monitor.
Eye Saver Mode
Volume
Features
Eye Saver Mode Off
UP/DOWN: Adjust Brightness / Contrast / Eye Saver Mode
LEFT/RIGHT: Adjust Volume.
PRESS(ENTER): Display Function Key Guide.
1 Preparations 21
1Preparations
1.2.3 Function Key Guide
To enter the main menu or to use other items, press the JOG button to display the Function Key Guide.
You can exit by pressing the JOG button again.
Return
UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.
PRESS(ENTER): The selected item will be applied.
Icons |
Description |
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Selects [
] to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.
Selects [
] by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.
If the OSD control is locked,
Brightness and Contrast can be adjusted. PIP/PBP is available.
Eye Saver Mode is available. Information can be viewed.
Selects [
] by moving the JOG button in the function key guide screen.
Press the button when configuring settings for the PIP/PBP function is required.
Selects [
] to turn the Monitor off by moving the JOG button in the function key guide screen.
Actual models because of functional variation, Function key guide options will be different.
Please run the corresponding function based on the actual icon and description.
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for
control source and power could be used as below.
1 Preparations 22
1Preparations
JOG Button |
Power saving/Non-signal mode |
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UP |
Source Change |
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Down |
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PRESS(ENTER) for 2 seconds |
Power Off |
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When the monitor displays the Main menu the JOG Button could be used as below.
JOG Button |
Action |
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UP/DOWN |
- Move the option |
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- Exit the Main menu. |
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LEFT |
- Close Sublist without saving value. |
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- Value decreases in the slider. |
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RIGHT |
- Move to next depth. |
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- Value increases in the slider. |
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PRESS(ENTER) |
- Move to next depth. |
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- Save the value and close Sublist. |
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1 Preparations 23
1Preparations
1.2.4 Reverse Side
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
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Port |
About ports |
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Connect to a source device using an HDMI cable.
HDMI 1 support 3840 x 2160 30 Hz
HDMI 2 support 3840 x 2160 60 Hz
Connects to a PC using a DP cable.
Connect to an audio output device such as headphones.
The sound could only be heard when using the HDMI to HDMI
cable or DP cable.
Connects to the DC power adapter.
1 Preparations 24
1Preparations
1.3Installation
1.3.1 Attaching the Stand
Before assembling the product, place the product down on a flat and stable surface so that the screen
is facing downwards.
Insert the stand neck into the stand base in the direction shown in the figure.
Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.
Check that the stand neck is firmly connected.
Hold the main body of the product with your hand as shown by the figure.
Push the assembled stand into the main body in the direction of the arrow as shown in the figure.
Tightly fasten the connecting screw at the bottom of the stand base.
- Caution
Do not hold the product upside down only by the stand.
1 Preparations 25
1Preparations
1.3.2 Removing the Stand
Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.
To disassemble the stand from the monitor, make sure to press the lower part of the monitor with one hand, and pull and sway sideways the stand with the other hand, as shown in the picture.
Turn the connecting screw at the bottom of the stand base to separate it.
Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.
1 Preparations 26
1Preparations
1.3.3 Adjusting the Product Tilt
The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.
-2° (±2.0°) – 20° (±2.0°)
You can adjust the tilt of your monitor.
Hold the lower part of the product and adjust the tilt carefully.
1.3.4 Anti-theft Lock
An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.
The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
To lock an anti-theft locking device:
1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
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3
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Put one end of the cable through the loop on the other end.
Insert the locking device into the anti-theft lock slot at the back of the product.
Lock the locking device.
An anti-theft locking device can be purchased separately.
Refer to the user guide provided with your anti-theft locking device for details. Anti-theft locking devices can be purchased at electronics retailers or online.
1 Preparations 27
2Connecting and Using a Source Device
2.1Before Connecting
2.1.1 Pre-connection Checkpoints
Before connecting a source device, read the user manual provided with it.
The number and locations of ports on source devices may differ from device to device.
Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.
Check the types of ports at the back of the product you want to connect.
2.2Connecting and Using a PC
Select a connection method suitable for your PC.
Connecting parts may differ in different products.
If you don't use the cable that came with the components of the monitor, the monitor may not support the best resolution.
2.2.1Connection Using the HDMI Cable
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
HDMI IN 1 / HDMI IN 2
1Connect the [HDMI IN 1] or [HDMI IN 2] port on the back of the product to the HDMI port on the PC using an HDMI cable.
2Connect the DC power adapter to the product and a power socket.
Next, turn on the power switch on the PC. (For details, refer to "2.2.5 Connecting the Power".)
3Change the input source to HDMI 1 or HDMI 2 controlling the JOG button UP/DOWN, when input source is not set.
Provided ports may vary depending on the product.
2 Connecting and Using a Source Device 28
2Connecting and Using a Source Device
To display 3840 x 2160 at 30 Hz, use an HDMI cable that supports 3840 x 2160 at 30 Hz to connect HDMI 1.
Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 30 Hz.
To display 3840 x 2160 at 60 Hz, use an HDMI cable that supports 3840 x 2160 at 60 Hz to connect HDMI 2.
Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 60 Hz.
When connecting an HDMI cable, use the cable that came with the components of the monitor. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.
2.2.2Connection Using an DP Cable
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
DP IN
1Connect the DP cable to the [DP IN] port on the back of the product and the DP port on the PC.
2Connect the DC power adapter to the product and a power socket. Next, turn on the power switch
on the PC. (For details, refer to "2.2.5 Connecting the Power".)
3Change the input source to DisplayPort controlling the JOG button UP/DOWN, when input source is not set.
Provided ports may vary depending on the product.
To display 3840 x 2160 at 60 Hz, use a DP cable that supports 3840 x 2160 at 60 Hz. Make sure that the graphics card of the DP source supports 3840 x 2160 at 60 Hz.
2 Connecting and Using a Source Device 29
2Connecting and Using a Source Device
2.2.3 Connecting to Headphones
Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
1 Connect an audio output device such as headphones to [
] port on the product.
The sound could only be heard when using the HDMI to HDMI cable or DP cable.
2.2.4Tidying Up the Connected Cables
2 Connecting and Using a Source Device 30
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