Samsung U28E590D User Manual

User manual

U28E590D

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00481A-01

BEFORE USING THE

PRODUCT

PREPARATIONS 19 Checking the Contents

7 Copyright

7 Icons used in this manual

8 Cleaning

9 Securing the Installation Space

9 Precautions for storage

10 Safety Precautions

10 Symbols 11 Electricity and Safety 12 Installation and Safety 14 Operation and Safety

18 Correct posture to use the product

19 Checking the Components

20 Parts

CONNECTING AND USING

A SOURCE DEVICE

20 Control Panel 21 Direct Key guide 22 Function Key Guide 24 Reverse Side

25 Installation

25 Attaching the Stand 26 Removing the Stand 27 Adjusting the Product Tilt 27 Anti-theft Lock

28 Before Connecting

28 Pre-connection Checkpoints

Table Of Contents

28 Connecting and Using a PC

28 Connection Using the HDMI Cable 29 Connection Using an DP Cable 30 Connecting to Headphones 30 Tidying Up the Connected Cables 31 Connecting the Power 33 Driver Installation 34 Setting Optimum Resolution

SCREEN SETUP 35 SAMSUNG MAGIC Bright

35 Configuring SAMSUNG MAGIC Bright

37 Brightness

37 Configuring Brightness

38 Contrast

38 Configuring Contrast

39 Sharpness

39 Configuring Sharpness

40 Color

40 Configuring Color

42 SAMSUNG MAGIC Angle

42 Configuring SAMSUNG MAGIC Angle

44 HDMI Black Level

44 Configuring the HDMI Black Level Settings

45 Eye Saver Mode

45 Configuring Eye Saver Mode

46 Game Mode

46 Configuring Game Mode

47 Response Time

47 Configuring the Response Time

48 Picture Size

48 Changing the Picture Size

Table Of Contents

50 Screen Adjustment

50 Configuring H-Position & V-Position

CONFIGURING THE PIP/

PBP SETTINGS

51 PIP/PBP

52 Configuring PIP/PBP Mode 53 Configuring Size 54 Configuring Position 55 Configuring Sound Source 56 Configuring Source 58 Configuring Picture Size 62 Configuring Contrast

COORDINATING OSD 64 Transparency

64 Changing Transparency

65 Language

65 Configuring Language

66 Display Time

66 Configuring Display Time

SETUP AND RESET 67 Eco Saving Plus

67 Configuring Eco Saving Plus

68 Off Timer

68 Configuring Off Timer 69 Configuring Turn Off After

70 PC/AV Mode

70 Configuring PC/AV Mode

71 DisplayPort Ver.

71 Configuring DisplayPort Ver.

72 Source Detection

72 Configuring Source Detection

73 Key Repeat Time

73 Configuring Key Repeat Time

Table Of Contents

74 Power LED On

74 Configuring Power LED On

75 Reset All

75 Initializing Settings (Reset All)

INFORMATION MENU AND

OTHERS

INSTALLING THE

SOFTWARE

TROUBLESHOOTING

GUIDE

76 Information

76 Displaying Information

77 Configuring Eye Saver Mode, Brightness,

and Contrast from the Initial Screen

78 Configuring Volume in the Initial Screen

78 Volume

79 Easy Setting Box

79 Installing the Software 80 Removing the Software

81 Requirements Before Contacting

Samsung Customer Service Center

81 Testing the Product 81 Checking the Resolution and Frequency 81 Check the following.

84 Q & A

SPECIFICATIONS 86 General

87 PowerSaver

88 Standard Signal Mode Table

APPENDIX 93 Contact SAMSUNG WORLD WIDE

102 Responsibility for the Pay Service (Cost

to Customers)

102 Not a product defect 102 A Product damage caused by customer's fault 102 Others

Table Of Contents

103 Correct Disposal

103 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)

104 Terminology

INDEX

Table Of Contents

Copyright

The contents of this manual are subject to change without notice to improve quality.

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Before Using the Product

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

 (b) you bring the unit to a repair center and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit is

carried out.

Icons used in this manual

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Before Using the Product

Cleaning

Before Using the Product

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1. Power off the monitor and computer.

2. Disconnect the power cord from the monitor.

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.

3. Wipe the monitor screen using a clean, soft and dry cloth.

 Do not apply a cleaning agent that contains alcohol,

solvent, or surfactant to the monitor.

 Do not spray water or detergent directly on the product.

4. Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor.

5. Connect the power cord to the product after cleaning the product.

6. Power on the monitor and computer.

Before Using the Product

3.93 inches (10 cm)

3.93 inches(10 cm)

3.93 inches (10 cm)

Securing the Installation Space

 Ensure some space around the product for ventilation. An internal temperature rise may cause fire

and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product.

The exterior may differ depending on the product.

Precautions for storage

Be sure to contact Samsung Customer Service Center (page 93) if the inside of the monitor needs cleaning. (A service fee will be charged.)

Before Using the Product

Safety Precautions

Caution: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR

BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO

This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.

This symbol alerts you that important literature concerning operation and maintenance has been included with this product.

Caution

RISK OF ELECTRIC SHOCK DO NOT OPEN

QUALIFIED PERSONNEL.

Symbols

Warning

Caution

A serious or fatal injury may result if instructions are not followed.

Personal injury or damage to properties may result if instructions are not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

Before Using the Product

Electricity and Safety

The following images are for reference only. Real-life situations may differ from what is shown in the images.

Warning

Do not use a damaged power cord or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power plug with wet hands.

 Otherwise, an electric shock may result.

Insert the power plug all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power plug to a grounded power socket. (type 1 insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cord with force. Do not weigh the power cord down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cord or product near heat sources.

 An electric shock or fire may result.

Remove foreign substances such as dust around the plug pins and power socket with a dry cloth.

 Otherwise, a fire may result.

Before Using the Product

Caution

Do not unplug the power cord when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cord for products other than authorized products supplied by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cord is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power button.

Hold the plug when disconnecting the power cord from the power socket.

 An electric shock or fire may result.

Installation and Safety

Warning

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached by children.

 Children may suffocate.

Before Using the Product

Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Caution

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

Do not set down the product on its front.

 The screen may become damaged.

When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

Before Using the Product

SAMSUNG

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances, extreme temperatures or a significant presence of moisture, or a place where the product will operate continuously for an extended period of time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 93) before

installation if you want to install the product at such a place.

Operation and Safety

Warning

High voltage runs through the product. Do not attempt to disassemble, repair, or modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 93) for repair.

To move the product, first disconnect all the cables from it, including the power cable.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the power cord immediately and contact Samsung Customer Service Center (page

93).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the power cord, and contact Samsung Customer Service Center (page 93).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

Before Using the Product

GAS

100

If there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.

 An electric shock or fire may result.

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cord or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 93).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cord, and contact Samsung Customer Service Center (page 93).

 Product failure, an electric shock or fire may result.

Before Using the Product

-_-

Caution

Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels.

 If you are not going to use the product for an extended period of time,

activate power-saving mode or a moving-picture screen saver.

Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Use the product at the recommended resolution and frequency.

 Otherwise,Your eyesight may deteriorate.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power device or get the device wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Looking at the screen too close for an extended period of time can deteriorate your eyesight.

Before Using the Product

Do not hold the monitor upside-down or move it by holding the stand.

 The product may fall and break or cause a personal injury.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Rest your eyes for more than 5 minutes for every 1 hour of product use.

 Eye fatigue will be relieved.

Do not touch the screen when the product has been turned on for an extended period of time as it will become hot.

Store the small accessories used with the product out of reach of children.

Exercise caution when adjusting the product angle or stand height.

 Otherwise, children's fingers or hands may become stuck and injured.

 Tilting the product excessively may cause it to fall and result in personal

injury.

Do not place heavy objects on the product.

 Product failure or personal injure may result.

When using headphones or earphones, do not turn the volume too high.

 Having the sound too loud may damage your hearing.

Before Using the Product

Correct posture to use the product

Use the product in the correct posture as follows:

 Straighten your back.

 Allow a distance of 45 to 50 cm between your eye and the screen, and look slightly

downward at the screen.

Keep your eyes directly in front of the screen.

 Adjust the angle so light does not reflect on the screen.

 Keep your forearms perpendicular to your upper arms and level with the back of

your hands.

 Keep your elbows at about a right angle.

 Adjust the height of the product so you can keep your knees bent at 90 degrees or

more, your heels attached to the floor, and your arms lower than your heart.

Before Using the Product

Preparations

1.1 Checking the Contents

1.1.1 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.  The appearance of the components may differ from the images shown.

Components

Quick Setup Guide Warranty card

(Not available in some

locations)

Power cable

(Only provided with the

detachable DC power

adapter.)

HDMI cable (optional) DP cable (optional) Stand base

DC power adapter

(Integrated)

(optional)

User manual

(optional)

DC power adapter

(Detachable)

(optional)

Stand neck

 Components may vary depending on the country.  Recommend to use the HDMI cable and DP cable which is provided by the supplier.



The optimal resolution may not be available when using a non-high speed HDMI or HDMI-DVI cable.

 To ensure that the screen displays properly and sound can be normal output, a DP cable that

supports 3840 x 2160 at 60 Hz is recommended. An HDMI cable that supports 3840 x 2160 at 30 Hz will work when connect with HDMI 1. An HDMI cable that supports 3840 x 2160 at 60 Hz will work when connect with HDMI 2.

1 Preparations

Preparations

JOG Button

LEFT

Function Key Guide

RIGHT

PRESS(ENTER)

DOWN

Return

1.2 Parts

1.2.1 Control Panel

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Icons Description

JOG Button

Function Key Guide

Multi directional button that helps navigate.

The JOG button is located on the rear left side of the product. The button can be used to move up, down, left or right, or as Enter.

Press the JOG button when the screen is turned on. The Function Key Guide will appear. To access the onscreen menu when the guide is displayed, press the corresponding direction button again.

Function Key Guide may vary depending on the function or product model. Please refer to the actual product.

1 Preparations

Eye Saver Mode

Volume

Features

Eye Saver Mode Off

Preparations

1.2.2 Direct Key guide

For guidance on shortcut keys, the below OSD (On Screen Display) will be displayed if you switch the source or turn on the monitor.

 UP/DOWN: Adjust Brightness / Contrast / Eye Saver Mode

 LEFT/RIGHT: Adjust Volume.

 PRESS(ENTER): Display Function Key Guide.

1 Preparations

Return

Preparations

1.2.3 Function Key Guide

To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again.

 UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when

the focus changes.

 PRESS(ENTER): The selected item will be applied.

Icons Description

Selects [ ] to change the input signal by moving the JOG button in the Function Key Guide screen. A message will appear on the top left corner of the screen if the input signal has been changed.

Selects [ ] by moving the JOG button in the function key guide screen.

The OSD (On Screen Display) of your Monitor’s feature appears.

OSD control lock: Maintain the current settings, or lock the OSD control to prevent unintended changes to settings. Enable/Disable: To lock/unlock the OSD control, press the LEFT button for 10 seconds when the main menu displayed.

If the OSD control is locked,

Brightness and Contrast can be adjusted. PIP/PBP is available. Eye Saver Mode is available. Information can be viewed.

Selects [ ] by moving the JOG button in the function key guide screen.

Press the button when configuring settings for the PIP/PBP function is required.

Selects [ ] to turn the Monitor off by moving the JOG button in the function key guide screen.

Actual models because of functional variation, Function key guide options will be different.

Please run the corresponding function based on the actual icon and description.

When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below.

1 Preparations

Preparations

JOG Button

Down

PRESS(ENTER) for 2 seconds Power Off

When the monitor displays the Main menu the JOG Button could be used as below.

JOG Button Action

UP/DOWN - Move the option

LEFT

RIGHT

PRESS(ENTER)

Power saving/Non-signal mode

Source Change

- Exit the Main menu.

- Close Sublist without saving value.

- Value decreases in the slider.

- Move to next depth.

- Value increases in the slider.

- Move to next depth.

- Save the value and close Sublist.

1 Preparations

Preparations

1.2.4 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Port About ports

Connect to a source device using an HDMI cable.

HDMI 1 support 3840 x 2160 30 Hz

HDMI 2 support 3840 x 2160 60 Hz

Connects to a PC using a DP cable.

Connect to an audio output device such as headphones.

The sound could only be heard when using the HDMI to HDMI cable or DP cable.

Connects to the DC power adapter.

1 Preparations

Preparations

1.3 Installation

1.3.1 Attaching the Stand

Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.

Insert the stand neck into the stand base in the direction shown in the figure.

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards.

Check that the stand neck is firmly connected.

Hold the main body of the product with your hand as shown by the figure.

Push the assembled stand into the main body in the direction of the arrow as shown in the figure.

Tightly fasten the connecting screw at the bottom of the stand base.

- Caution

Do not hold the product upside down only by the stand.

1 Preparations

Preparations

1.3.2 Removing the Stand

Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product faces downwards.

To disassemble the stand from the monitor, make sure to press the lower part of the monitor with one hand, and pull and sway sideways the stand with the other hand, as shown in the picture.

Turn the connecting screw at the bottom of the stand base to separate it.

Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure.

1 Preparations

-2° (±2.0°) – 20° (±2.0°)

Preparations

1.3.3 Adjusting the Product Tilt

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

 You can adjust the tilt of your monitor.

 Hold the lower part of the product and adjust the tilt carefully.

1.3.4 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. The lock device is sold separately.

The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end. 3 Insert the locking device into the anti-theft lock slot at the back of the product. 4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

1 Preparations

Connecting and Using a Source Device

HDMI IN 1 / HDMI IN 2

2.1 Before Connecting

2.1.1 Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

2.2 Connecting and Using a PC

Select a connection method suitable for your PC.

 Connecting parts may differ in different products.

 If you don't use the cable that came with the components of the monitor, the monitor may not

support the best resolution.

2.2.1 Connection Using the HDMI Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect the [HDMI IN 1] or [HDMI IN 2] port on the back of the product to the HDMI port on the PC

using an HDMI cable.

2 Connect the DC power adapter to the product and a power socket.

Next, turn on the power switch on the PC. (For details, refer to "2.2.5 Connecting the Power".)

3 Change the input source to HDMI 1 or HDMI 2 controlling the JOG button UP/DOWN, when input

source is not set.

 Provided ports may vary depending on the product.

2 Connecting and Using a Source Device

DP IN

Connecting and Using a Source Device

 To display 3840 x 2160 at 30 Hz, use an HDMI cable that supports 3840 x 2160 at 30 Hz to

connect HDMI 1. Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 30 Hz.

 To display 3840 x 2160 at 60 Hz, use an HDMI cable that supports 3840 x 2160 at 60 Hz to

connect HDMI 2. Make sure that the graphics card of the HDMI source supports 3840 x 2160 at 60 Hz.

 When connecting an HDMI cable, use the cable that came with the components of the monitor.

If you use an HDMI cable other than provided by Samsung, the image quality may be degraded.

2.2.2 Connection Using an DP Cable

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect the DP cable to the [DP IN] port on the back of the product and the DP port on the PC. 2 Connect the DC power adapter to the product and a power socket. Next, turn on the power switch

on the PC. (For details, refer to "2.2.5 Connecting the Power".)

3 Change the input source to DisplayPort controlling the JOG button UP/DOWN, when input source

is not set.

 Provided ports may vary depending on the product.

 To display 3840 x 2160 at 60 Hz, use a DP cable that supports 3840 x 2160 at 60 Hz.

Make sure that the graphics card of the DP source supports 3840 x 2160 at 60 Hz.

2 Connecting and Using a Source Device

Connecting and Using a Source Device

2.2.3 Connecting to Headphones

Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable.

1 Connect an audio output device such as headphones to [ ] port on the product.

The sound could only be heard when using the HDMI to HDMI cable or DP cable.

2.2.4 Tidying Up the Connected Cables

2 Connecting and Using a Source Device

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