Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
M o d e l __________________ S e r i a l N o . __________________
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen” Link
Contents
Quick Guides
Using Smart Hub
Updating the TV’s Software
9 Updating the TV’s software to the latest version
9 Updating the TV automatically
Getting Support
10 Getting support through Remote Management
11 Finding the contact information for service
11 Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
14 Connecting to your Internet network
16 Checking the Internet connection status
16 Resetting Your Network
16 Turning on the TV with a Mobile Device
16 Connecting an IP control device to the TV
17 Setting up an Internet connection over IPv6
17 Changing the name of the TV on a network
Connecting to a Network via a Mobile Dongle (For India Only)
Troubleshooting Internet Connectivity Issues
19 Troubleshooting Internet connectivity issues
Connecting Video Devices
21 Connecting with an HDMI cable
21 Connecting with a component cable
22 Connecting with a composite (A/V) cable
23 Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
24 Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
25 Connecting with an HDMI (ARC) cable
25 Connecting with a digital audio (optical) cable
25 Connecting through a wireless network
26 Connecting Bluetooth Devices
Connecting a Computer
26 Connecting through the HDMI port ― Screen Sharing (HDMI)
Connecting Your Mobile Device
27 Connecting to the TV via the SmartThings app
28 Bidirectionally mirroring your TV and mobile device using the
SmartThings app
29 Managing a Mobile Device
Switching between external devices connected to the TV
29 Changing the input signal
30 Editing the name and icon of an external device
31 Using additional functions
Connection Notes
31 Connection notes for HDMI
32 Connection notes for audio devices
32 Connection notes for computers
33 Connection notes for mobile devices
Peripherals
Using Anynet+ (HDMI-CEC)
34 Connecting an external device through Anynet+ and using
their menus
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
Controlling the TV with a Keyboard or Mouse
35 Connecting a USB keyboard or mouse
35 Connecting a Bluetooth keyboard or mouse
36 Using the keyboard and mouse
37 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Smart Features
Smart Hub
40 Displaying the Home Screen
44 Launching Smart Hub automatically
44 Launching the last used app automatically
44 Testing Smart Hub connections
44 Resetting Smart Hub
Using a Samsung account
45 Creating and managing your Samsung account
46 Signing in to a Samsung account
Using the Apps Service
49 Installing and running an app
50 Managing purchased or installed apps
55 Launching the e-Manual
56 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
58 Playing media content
TV Viewing
Viewing Digital Broadcast Information at a Glance
59 Using the guide
Recording Programmes
61 Recording programmes
62 Managing the schedule recording list
63 Viewing recorded programmes
63 Setting up a schedule recording start
Setting Up a Schedule Viewing
63 Setting up a schedule viewing for a channel
64 Editing a schedule viewing
Using Timeshift
Buttons and functions available while recording a programme
or Timeshift
Using the Channel List
Editing channels
68 Removing registered channels
Picture and Sound
68 Editing registered channels
Creating a Personal Favourites List
69 Registering channels as favourites
69 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
70 Adding channels to favourites list
70 Removing channels from a favourites list
70 Rearranging a favourites list
70 Renaming a favourites list
TV-Viewing Support Functions
71 Changing the broadcast signal
71 Scanning for available channels
71 Checking digital channel signal info and strength
72 Restricting Viewing to Specific Channels
72 Selecting the broadcasting audio option
72 Using Programme Rating Lock
72 Configuring advanced broadcasting settings
73 Selecting the broadcast audio language
73 Tuning broadcast signals manually
74 Fine-tuning analogue broadcasts
74 Setting satellite system
74 Transferring channel list
Adjusting the Picture Quality
76 Choosing a picture mode
77 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
78 Playing games on an optimised screen
78 Configuring game mode details
79 Using HDMI black level
Picture Support Functions
79 Changing the picture size
80 Changing the picture size automatically
80 Changing the picture size in 4:3 or Screen Fit mode
80 Fitting the picture to the screen
80 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
81 Choosing a sound mode
81 Configuring advanced sound settings
Using the Sound Support Functions
82 Selecting speakers
82 Listening to the TV through Bluetooth devices
83 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
75 Enabling/Disabling Edit Channel Numbers
75 Changing teletext language
75 Showing TVkey Interface menu
System and Support
Troubleshooting
Using the Time Functions and the Timers
84 Setting the current time
85 Using the timers
Using the Auto Protection Time and Energy Saving Functions
86 Setting the Auto Protection Time
86 Reducing the energy consumption of the TV
Updating the TV’s Software
87 Updating the TV’s software to the latest version
87 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
88 Scanning the TV and connected storage for malicious code
Using Other Functions
88 Running the accessibility functions
88 Running Accessibility Shortcuts
89 Enabling voice guides for the visually impaired
89 Audio Description
90 White text on black background (high contrast)
Getting Support
97 Getting support through Remote Management
98 Finding the contact information for service
98 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
99 Testing the picture
I Can't Hear the Sound Clearly
102 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
90 Enlarging the font (for the visually impaired)
90 Learning about the remote control (for the visually impaired)
91 Learning about the TV menu
91 Watching TV broadcasts with subtitles
92 Listening to the TV through Bluetooth devices (for the hearing
impaired)
92 Configuring advanced system settings
93 Restoring the TV to the factory settings
HbbTV
Teletext Feature
96 Typical Teletext page
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Accessibility Guidance
Before Using the Recording and Timeshift Functions
110 Before using the recording and schedule recording functions
112 Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet
115 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
116 Limitations on use of photo, video, and music files
117 Supported external subtitles
117 Supported internal subtitles
118 Supported image formats and resolutions
118 Supported music formats and codecs
119 Supported video codecs
Read After Installing the TV
121 Picture sizes and input signals
121 Installing an anti-theft lock
Read Before Connecting a Computer (Supported Resolutions)
122 IBM
122 MAC
123 VESA DMT
Supported Resolutions for Video Signals
124 VESA CVT
Menu Learning Screen
Using the accessibility menu
130 Accessibility Shortcuts menu
131 Step by Step instructions to run the options
Using the TV with Voice Guide on
133 Watching TV
Using the guide
Setting Up a Schedule Viewing
137 Cancelling a scheduled viewing
Using the Channel List
139 Creating a Personal Favourites List
Recording
141 Using the instant and schedule recording options from the
guide screen:
142 Using the Instant and Schedule Recording options from the
programme info window
142 Changing the recording time
143 Viewing recorded programmes
143 Deleting a recorded programme
Using Smart Hub
144 Smart Hub
145 Using the Home Screen in Smart Hub
Launching the e-Manual
124 CEA-861
Read Before Using Bluetooth Devices
125 Restrictions on using Bluetooth
Buttons and functions available while playing multimedia
content
Licence
Quick Guides
You can learn quickly how to run and use the frequently used functions.
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by
Sources
TVHDMI 1HDMI 2USB 1USB 2
Source
"The image on your TV may differ from the image above depending on the model and geographical area.
Smart Hub simultaneously on a single screen.
Connection
Guide
When you press the button on your remote control, you can use the following functions and features.
Notification
1
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
"For more information, refer to "Displaying the Home Screen".
2
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
Settings
- 7 -
3
You can select an external device connected to the TV.
Source
"For more information, refer to "Switching between external devices connected to the TV".
4
You can search data for channels, programmes, movie titles, and apps from Smart Hub.
5
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
6
Universal Guide
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
Search
"To use this feature, the TV must be connected to the Internet.
APPS
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the Apps Service".
Universal Guide
is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
"For more information about the Universal Guide, refer to "Using the Universal Guide App".
"Images may look blurry depending on the service provider's circumstances.
"This function may not be supported depending on the model or geographical area.
- 8 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
SettingsSupportSoftware UpdateTry Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
SettingsSupportSoftware UpdateUpdate NowTry Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
SettingsSupportSoftware UpdateAuto updateTry Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions,
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
Auto update is set to On automatically. If you want this function
"This function requires an Internet connection.
- 9 -
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
SettingsSupportRemote ManagementTry Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
"You can also start this function by pressing and holding the
button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
Call the Samsung Contact Centre and ask for remote support.
1.
Open the menu on your TV and go to the Support section. (SettingsSupport)
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the technician.
The technician will then access your TV.
4.
- 10 -
Finding the contact information for service
SettingsSupportAbout This TVTry Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the
(Play) button for 5 or more seconds.
Requesting service
SettingsSupportRequest SupportTry Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule AppointmentSend. Your service request will be
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"This function may not be supported depending on the geographical area.
"You must agree to the terms and conditions for the service request.
"This function requires an Internet connection.
- 11 -
Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
SourceConnection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc PlayerHDMI
Game ConsoleAV
PCComponent
Audio device
Mobile Device
External Storage
Accessory
"The image on your TV may differ from the image above depending on the model and geographical area.
- 12 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable box or satellite box.
"Depending on the model or geographical area.
- 13 -
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
SettingsGeneralNetworkOpen Network SettingsTry Now
Connect to an available network.
Establishing a wired Internet connection
SettingsGeneralNetworkOpen Network SettingsWired
If you connect a LAN cable, the TV automatically accesses the Internet.
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.