Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
M o d e l __________________ S e r i a l N o . __________________
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen” Link
Contents
Quick Guides
Using Smart Hub
Updating the TV’s Software
9 Updating the TV’s software to the latest version
9 Updating the TV automatically
Getting Support
10 Getting support through Remote Management
11 Finding the contact information for service
11 Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
14 Connecting to your Internet network
16 Checking the Internet connection status
16 Resetting Your Network
16 Turning on the TV with a Mobile Device
16 Connecting an IP control device to the TV
17 Setting up an Internet connection over IPv6
17 Changing the name of the TV on a network
Connecting to a Network via a Mobile Dongle (For India Only)
Troubleshooting Internet Connectivity Issues
19 Troubleshooting Internet connectivity issues
Connecting Video Devices
21 Connecting with an HDMI cable
21 Connecting with a component cable
22 Connecting with a composite (A/V) cable
23 Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
24 Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
25 Connecting with an HDMI (ARC) cable
25 Connecting with a digital audio (optical) cable
25 Connecting through a wireless network
26 Connecting Bluetooth Devices
Connecting a Computer
26 Connecting through the HDMI port ― Screen Sharing (HDMI)
Connecting Your Mobile Device
27 Connecting to the TV via the SmartThings app
28 Bidirectionally mirroring your TV and mobile device using the
SmartThings app
29 Managing a Mobile Device
Switching between external devices connected to the TV
29 Changing the input signal
30 Editing the name and icon of an external device
31 Using additional functions
Connection Notes
31 Connection notes for HDMI
32 Connection notes for audio devices
32 Connection notes for computers
33 Connection notes for mobile devices
Peripherals
Using Anynet+ (HDMI-CEC)
34 Connecting an external device through Anynet+ and using
their menus
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
Controlling the TV with a Keyboard or Mouse
35 Connecting a USB keyboard or mouse
35 Connecting a Bluetooth keyboard or mouse
36 Using the keyboard and mouse
37 Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
Smart Features
Smart Hub
40 Displaying the Home Screen
44 Launching Smart Hub automatically
44 Launching the last used app automatically
44 Testing Smart Hub connections
44 Resetting Smart Hub
Using a Samsung account
45 Creating and managing your Samsung account
46 Signing in to a Samsung account
Using the Apps Service
49 Installing and running an app
50 Managing purchased or installed apps
55 Launching the e-Manual
56 Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
58 Playing media content
TV Viewing
Viewing Digital Broadcast Information at a Glance
59 Using the guide
Recording Programmes
61 Recording programmes
62 Managing the schedule recording list
63 Viewing recorded programmes
63 Setting up a schedule recording start
Setting Up a Schedule Viewing
63 Setting up a schedule viewing for a channel
64 Editing a schedule viewing
Using Timeshift
Buttons and functions available while recording a programme
or Timeshift
Using the Channel List
Editing channels
68 Removing registered channels
Picture and Sound
68 Editing registered channels
Creating a Personal Favourites List
69 Registering channels as favourites
69 Viewing and selecting channels on Favourites lists only
Editing a Favourites List
70 Adding channels to favourites list
70 Removing channels from a favourites list
70 Rearranging a favourites list
70 Renaming a favourites list
TV-Viewing Support Functions
71 Changing the broadcast signal
71 Scanning for available channels
71 Checking digital channel signal info and strength
72 Restricting Viewing to Specific Channels
72 Selecting the broadcasting audio option
72 Using Programme Rating Lock
72 Configuring advanced broadcasting settings
73 Selecting the broadcast audio language
73 Tuning broadcast signals manually
74 Fine-tuning analogue broadcasts
74 Setting satellite system
74 Transferring channel list
Adjusting the Picture Quality
76 Choosing a picture mode
77 Configuring advanced picture settings
Setting the Viewing Environment for External Devices
78 Playing games on an optimised screen
78 Configuring game mode details
79 Using HDMI black level
Picture Support Functions
79 Changing the picture size
80 Changing the picture size automatically
80 Changing the picture size in 4:3 or Screen Fit mode
80 Fitting the picture to the screen
80 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
81 Choosing a sound mode
81 Configuring advanced sound settings
Using the Sound Support Functions
82 Selecting speakers
82 Listening to the TV through Bluetooth devices
83 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
75 Enabling/Disabling Edit Channel Numbers
75 Changing teletext language
75 Showing TVkey Interface menu
System and Support
Troubleshooting
Using the Time Functions and the Timers
84 Setting the current time
85 Using the timers
Using the Auto Protection Time and Energy Saving Functions
86 Setting the Auto Protection Time
86 Reducing the energy consumption of the TV
Updating the TV’s Software
87 Updating the TV’s software to the latest version
87 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
88 Scanning the TV and connected storage for malicious code
Using Other Functions
88 Running the accessibility functions
88 Running Accessibility Shortcuts
89 Enabling voice guides for the visually impaired
89 Audio Description
90 White text on black background (high contrast)
Getting Support
97 Getting support through Remote Management
98 Finding the contact information for service
98 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
99 Testing the picture
I Can't Hear the Sound Clearly
102 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
90 Enlarging the font (for the visually impaired)
90 Learning about the remote control (for the visually impaired)
91 Learning about the TV menu
91 Watching TV broadcasts with subtitles
92 Listening to the TV through Bluetooth devices (for the hearing
impaired)
92 Configuring advanced system settings
93 Restoring the TV to the factory settings
HbbTV
Teletext Feature
96 Typical Teletext page
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Accessibility Guidance
Before Using the Recording and Timeshift Functions
110 Before using the recording and schedule recording functions
112 Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet
115 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
116 Limitations on use of photo, video, and music files
117 Supported external subtitles
117 Supported internal subtitles
118 Supported image formats and resolutions
118 Supported music formats and codecs
119 Supported video codecs
Read After Installing the TV
121 Picture sizes and input signals
121 Installing an anti-theft lock
Read Before Connecting a Computer (Supported Resolutions)
122 IBM
122 MAC
123 VESA DMT
Supported Resolutions for Video Signals
124 VESA CVT
Menu Learning Screen
Using the accessibility menu
130 Accessibility Shortcuts menu
131 Step by Step instructions to run the options
Using the TV with Voice Guide on
133 Watching TV
Using the guide
Setting Up a Schedule Viewing
137 Cancelling a scheduled viewing
Using the Channel List
139 Creating a Personal Favourites List
Recording
141 Using the instant and schedule recording options from the
guide screen:
142 Using the Instant and Schedule Recording options from the
programme info window
142 Changing the recording time
143 Viewing recorded programmes
143 Deleting a recorded programme
Using Smart Hub
144 Smart Hub
145 Using the Home Screen in Smart Hub
Launching the e-Manual
124 CEA-861
Read Before Using Bluetooth Devices
125 Restrictions on using Bluetooth
Buttons and functions available while playing multimedia
content
Licence
Quick Guides
You can learn quickly how to run and use the frequently used functions.
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by
Sources
TVHDMI 1HDMI 2USB 1USB 2
Source
"The image on your TV may differ from the image above depending on the model and geographical area.
Smart Hub simultaneously on a single screen.
Connection
Guide
When you press the button on your remote control, you can use the following functions and features.
Notification
1
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
"For more information, refer to "Displaying the Home Screen".
2
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
Settings
- 7 -
3
You can select an external device connected to the TV.
Source
"For more information, refer to "Switching between external devices connected to the TV".
4
You can search data for channels, programmes, movie titles, and apps from Smart Hub.
5
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
6
Universal Guide
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
Search
"To use this feature, the TV must be connected to the Internet.
APPS
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the Apps Service".
Universal Guide
is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
"For more information about the Universal Guide, refer to "Using the Universal Guide App".
"Images may look blurry depending on the service provider's circumstances.
"This function may not be supported depending on the model or geographical area.
- 8 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
SettingsSupportSoftware UpdateTry Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
SettingsSupportSoftware UpdateUpdate NowTry Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
SettingsSupportSoftware UpdateAuto updateTry Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions,
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
Auto update is set to On automatically. If you want this function
"This function requires an Internet connection.
- 9 -
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
SettingsSupportRemote ManagementTry Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
"You can also start this function by pressing and holding the
button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
Call the Samsung Contact Centre and ask for remote support.
1.
Open the menu on your TV and go to the Support section. (SettingsSupport)
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the technician.
The technician will then access your TV.
4.
- 10 -
Finding the contact information for service
SettingsSupportAbout This TVTry Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the
(Play) button for 5 or more seconds.
Requesting service
SettingsSupportRequest SupportTry Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule AppointmentSend. Your service request will be
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"This function may not be supported depending on the geographical area.
"You must agree to the terms and conditions for the service request.
"This function requires an Internet connection.
- 11 -
Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
SourceConnection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc PlayerHDMI
Game ConsoleAV
PCComponent
Audio device
Mobile Device
External Storage
Accessory
"The image on your TV may differ from the image above depending on the model and geographical area.
- 12 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
"An antenna connection is not necessary if you connect a cable box or satellite box.
"Depending on the model or geographical area.
- 13 -
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
SettingsGeneralNetworkOpen Network SettingsTry Now
Connect to an available network.
Establishing a wired Internet connection
SettingsGeneralNetworkOpen Network SettingsWired
If you connect a LAN cable, the TV automatically accesses the Internet.
"Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your
Internet Service Provider.
Try Now
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
Wireless network connection failed
If a selected wireless router is not found, go to
–
SettingsGeneralNetworkOpen Network Settings
Open Network Settings, and then select the correct router.
Unable to connect to a wireless router
Check if the router is turned on. If it is, turn it off and then on.
1.
Enter the correct password if required.
2.
IP auto setting failed
Configure the settings in IP Settings.
1.
–
SettingsGeneralNetworkNetwork StatusIP Settings
Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.
2.
Reset the router if required.
3.
–For wireless connection, enter the correct password if required.
- 19 -
Unable to connect to the network
Check all IP Settings.
1.
–
SettingsGeneralNetworkNetwork StatusIP Settings
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
2.
it again.
–For wireless connection, enter the correct password if required.
Connected to a local network, but not to the Internet
Make sure that the Internet LAN cable is connected to the router's external LAN port.
1.
Check the DNS values in IP Settings.
2.
–
SettingsGeneralNetworkNetwork StatusIP Settings
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
- 20 -
Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
Connecting with a component cable
Connect the component cable to the component input connectors of the TV and the component output connectors
of the device as shown in the image below.
Make sure the cable colours match the connector colours.
"Depending on the model or geographical area.
- 21 -
Connecting with a composite (A/V) cable
Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in
the image below.
Make sure the cable colours match the connector colours.
"Depending on the model or geographical area.
- 22 -
Connecting with a component cable (Only for models with COMPONENT IN /
COMPONENT IN / AV IN
AV IN)
A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray
players, use the Component connection.
Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on
the external device by using the provided component and AV adaptors. Make sure to connect the same colour
connectors together. (blue to blue, yellow to yellow, etc.)
COMPONENT IN
AV IN
"To use component equipment, connect both the component adapter (blue) and the AV adapter (yellow).
"Depending on the model or geographical area.
- 23 -
Connecting with a composite cable (Only for models with COMPONENT IN /
COMPONENT IN / AV IN
AV IN)
Through the AV connection, you can enjoy the resolution up to 576i.
Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided
AV adapter and composite cable. When connecting the cables, be sure to match the colours of the cables to the
colours of the ports.
COMPONENT IN
AV IN
"Connect AV (composite) equipment to AV In only. Do not connect to Component In.
"Depending on the model or geographical area.
- 24 -
Audio Input and Output Connections
Make the correct audio connections between your TV and your external devices.
"For more information about how to select external speakers, refer to "Selecting speakers".
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
Connecting through a wireless network
You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network.
The two devices must be connected to the same network. For more information about how to connect and use a
Samsung audio device that supports the Wi-Fi function, refer to its user manual.
- 25 -
Connecting Bluetooth Devices
For more information about how to connect and use external speakers, refer to the
Source Connection Guide Audio device Bluetooth) and their user manuals.
"This function may not be supported depending on the model or geographical area.
Connection Guide (
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen Sharing (HDMI)
HDMI IN
DVI
HDMI IN
HDMI
"When you have connected a PC, go to Source, and then select the PC icon from the external device icon list. For
more information about the port settings, refer to "Editing the name and icon of an external device".
- 26 -
Connecting Your Mobile Device
Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the
content of the mobile device on the TV.
Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings.
In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices,
home appliances, and speakers registered to the server.
"Make sure that your TV supports SmartThings. You can check it with the Supported Device menu in the SmartThings app.
"To use the SmartThings app, you must be signed in to your Samsung account on the TV.
"This function may not be supported depending on the model or geographical area.
"This function may not be supported depending on the TV model or mobile device.
"The supported functions may differ depending on the version of the SmartThings app.
You can install the SmartThings app from App Store or Google Play Store.
Connecting to the TV via the SmartThings app
Turn on the TV.
1.
Start the SmartThings app on your mobile device.
2.
Tap Add Device on the dashboard of the SmartThings app. Connectable TVs are searched for.
3.
From the search results, select the model of your TV.
4.
Enter the PIN number displayed on the TV screen.
5.
Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV.
"This function may not be supported depending on the model or geographical area.
"If your TV is not found on your mobile device, turn both of them off and on, and then try again.
"If you have more than one TV, you can easily select the TV you want by setting different TV names at
General System Manager Device Name.
Settings
- 27 -
Bidirectionally mirroring your TV and mobile device using the SmartThings
app
Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or
outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the
screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.
Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device. Tap
the screen of the mobile device. You can use the following functions:
●You can enjoy the screen of the mobile device on your TV.
"After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to view
the screen of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing on the
mobile device on your TV.
●You can enjoy TV screen and sound on your mobile device.
●You can only listen to the TV sound on your mobile device.
"This function may not be supported depending on the model or geographical area.
"You can add a new device through the SmartThings app on your mobile phone. Please refer to the user guide in the
SmartThings app for more details.
"This function may not be supported depending on the TV model or mobile device.
"The supported functions may differ depending on the version of the SmartThings app.
"If there is no TV found, try again after turning both off and on.
(More Option) on
"If you have multiple TVs, assign a different name to each TV in
Name to make selection easy.
SettingsGeneralSystem ManagerDevice
- 28 -
Managing a Mobile Device
SettingsGeneralExternal Device ManagerDevice Connection ManagerTry Now
●Access Notification
Set whether to display a notification when a mobile device attempts to connect to the TV.
●
Device List
View, edit, or remove a list of mobile devices registered to the TV.
Switching between external devices connected to the TV
You can switch between TV programmes and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the standard remote control, press the
"When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
"This function may not be supported depending on the device and geographical area.
SOURCE button.
- 29 -
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to Home Screen.
Edit
Information
Sources
Add to Home
Source
"The image on your TV may differ from the image above depending on the model and geographical area.
Move the focus to a connected external device.
1.
Press the Up directional button. The following functions become available.
2.
"Available functions may differ depending on the port type.
Edit
1
You can rename each port with the name of an input device or the desired name in order to make it easier to change
the input mode.
Information
2
You can view the detailed information about the external devices connected to the TV.
Add to Home
3
You can add the port of an external device to the Home Screen for quick switching.
- 30 -
Using additional functions
You can use the following features on the
●
Connection Guide: The guide to device connections
Source screen.
Connection Notes
When connecting an external device, note the following.
"The number of connectors and their names and locations may differ with the model.
"Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●The following types of HDMI cables are recommended:
–High-Speed HDMI Cable
–High-Speed HDMI Cable with Ethernet
●Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
●Using a non-certified HDMI cable may result in a blank screen or a connection error.
●Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
●This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.
●Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not
support HDMI video out, connect your PC with an HDMI-DVI cable.
"For more information, refer to "Connecting a Computer".
- 31 -
Connection notes for audio devices
●For better audio quality, it is a good idea to use an AV receiver.
●If you connect an external audio device using an optical cable, the
changed to the connected device. However, to make this happen, you must turn on the external audio device
before connecting the optical cable. To manually change the Sound Output setting, do one of the following:
–Use the
Use the Select button to select
directional button Sound Output).
–Use the
Select Audio Out/Optical on the Sound Output menu. ( Settings Sound Sound Output).
●An unusual noise coming from a connected audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●Digital audio is only available with 5.1 channel broadcasts.
Quick Settings screen to change to the connected device:
Audio Out/Optical on the Sound Output menu. (Settings up
Settings screen to change to the connected device:
Sound Output setting is automatically
Connection notes for computers
●For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)".
●As long as file sharing is activated, unauthorised access may occur. When you do not need to access data,
disable file sharing.
●If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
- 32 -
Connection notes for mobile devices
●To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. Please check if your mobile
device supports Wi-Fi Direct.
●The mobile device and your Smart TV must be connected to each other on the same network.
●The video or audio may stop intermittently, depending on network conditions.
●When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
- 33 -
Peripherals
Connect external devices such as a keyboard for ease of use.
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
SettingsGeneralExternal Device ManagerAnynet+ (HDMI-CEC)Try Now
Set Anynet+ (HDMI-CEC) to On.
1.
Connect an HDMI-CEC-compliant device to the TV.
2.
Turn on the connected external device. The device is automatically connected to the TV. After connection is
3.
finished, you can access the menu of the connected device on your TV screen using your TV remote and control
the device.
"The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
"Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
"Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMI-
CEC)-enabled device again.
- 34 -
"Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in
standby mode or turned on.
"Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres.
Anynet+ (HDMI-CEC) can control only one home theatre system.
"To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theatre system directly to the external device's digital audio output connector.
"If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
Controlling the TV with a Keyboard or Mouse
Connecting a keyboard or mouse to make it easier to control the TV.
SettingsGeneralExternal Device ManagerInput Device ManagerTry Now
You can connect a keyboard or mouse to make it easier to control the TV.
Connecting a USB keyboard or mouse
Plug the keyboard or mouse cable into the USB port.
"If you connect a mouse, it is available only in the Internet app.
You can set up the mouse with the following functions:
Primary Button
●
●Pointer Speed
- 37 -
Entering Text using the On-Screen Virtual Keyboard
Use the Virtual keyboard to enter text on your TV.
Recommend text
OptionsPredict Next Character
"The image on your TV may differ from the image above depending on the model and geographical area.
Recommend text
1
When you type a word you want to search for, this function shows related suggestions from which you can choose
one.
Options
2
Select on the Virtual keyboard screen. The following options are available:
"The options available may differ depending on the function running currently.
●Recommend text
●Reset Recommended Text Memory
●Predict Next Character (when using direction buttons)
●Language
Predict Next Character
3
Each time you type a character on the Virtual keyboard, the next characters predicted to be typed is displayed, and
you can use the directional buttons on the remote control to select one from them.
- 38 -
Smart Features
You can enjoy various apps with Smart Hub.
Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or
listen to music stored on external storage devices, and perform more functions.
"Some of the Smart Hub services are paid services.
"To use
"Some
"
"You can view the entire text of the
"If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement though it
Smart Hub, the TV must be connected to the Internet.
Smart Hub features may not be supported depending on the service provider, language, or geographical area.
Smart Hub service outages can be caused by disruptions in your Internet service.
Terms & Policy document by navigating to Settings Support Terms &
Policy. Try Now
is a required one, select Reset Smart Hub (SettingsSupportSelf DiagnosisReset Smart Hub).
- 39 -
Displaying the Home Screen
Press the
button.
Sources
TVHDMI 1HDMI 2USB 1USB 2
Source
Connection
Guide
"The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved
or deleted from the screen.
Notification
1
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
If you move the focus to
Notification, and then press the Select button, a notification window appears on the right
and the following functions are available:
●
Delete All
You can delete all your notifications.
●
Settings
–You can select services you want to be notified about.
–When you select
Allow sound, notifications are displayed with a notification sound.
- 40 -
2
Settings
When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
●
Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode, press
the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
Sound Mode
●
You can select a sound mode to optimise your listening experience. To change the sound mode, press the
Select button. To make fine adjustments, press the up directional button, and then select Equaliser Setup.
●
Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button. To connect to a Bluetooth speaker, press the up directional button, and then select Speaker List.
"Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area.
●Sound Mirroring
When the Sound Mirroring function is set to On, you can share your mobile device's sound using your TV
speakers.
"This function may not be supported depending on the TV model or mobile device.
●Audio Language
You can change the audio language you want to hear. To make fine adjustments, press the up directional
button, and then select Go to Audio Options.
"This function may not be supported depending on the model or geographical area.
●Subtitle
You can watch TV broadcasts with subtitles. To activate/deactivate the Subtitle function, press the Select
button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
"This function may not be supported depending on the model or geographical area.
●Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
●
Network
You can view the current network and Internet status. Press the up directional button, and then select
Network Status or Network Settings.
"Pressing Settings displays all setting menus available.
"This function may not be supported depending on the model or geographical area.
- 41 -
3
You can select an external device connected to the TV.
Source
"For more information, refer to "Switching between external devices connected to the TV".
4
You can search the apps or games in Smart Hub services.
5
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
6
Universal Guide
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
Search
"To use this feature, the TV must be connected to the Internet.
APPS
"To use this feature, the TV must be connected to the Internet.
"For more information, refer to "Using the Apps Service".
Universal Guide
is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
"For more information about the Universal Guide, refer to "Using the Universal Guide App".
"Images may look blurry depending on the service provider's circumstances.
"This function may not be supported depending on the model or geographical area.
- 42 -
Move
Remove
"The image on your TV may differ from the image above depending on the model and geographical area.
Moving an item on the Home Screen
7
Move the focus to the app you want to move, press the down directional button on the remote control, and then
select
Move. Move the app to the desired position by pressing the left or right directional button, and then press the
Select button. The selected app is moved on the Home screen.
Removing an item on the Home Screen
8
Move the focus to the app you want to delete, press the down directional button on the remote control, and then
select
Remove. The selected app is deleted.
"You can add the apps you want to use often to the Home Screen using APPS. To add your favourite apps to the Home
Screen, refer to "Managing purchased or installed apps".
- 43 -
Launching Smart Hub automatically
SettingsGeneralSmart FeaturesAutorun Smart HubTry Now
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.
You can also turn on or off this function, use the Select button.
Launching the last used app automatically
SettingsGeneralSmart FeaturesAutorun Last AppTry Now
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can also turn on
or off this function, use the Select button.
"This function may not be supported depending on the app.
Testing Smart Hub connections
SettingsSupportSelf DiagnosisStart Smart Hub Connection Test Try Now
Resetting Smart Hub
SettingsSupportSelf DiagnosisReset Smart HubTry Now
"You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000". You can set the PIN in
SettingsGeneralSystem ManagerChange PIN.
- 44 -
Using a Samsung account
Create and manage your own Samsung account.
SettingsGeneralSystem ManagerSamsung AccountTry Now
Creating and managing your Samsung account
"You can view the entire text of the Terms and Privacy Policy in SettingsGeneralSystem Manager
Samsung Account My Account Terms & Conditions, Privacy Policy after logging in to your Samsung account.
"You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same
ID on both the TV and the Samsung website.
Add Account appears or not, depending on whether you are logged in to your Samsung account.
"To view the user agreement and privacy policy, you must be logged in to your Samsung account.
- 47 -
Using the Apps Service
Download and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"To use this feature, the TV must be connected to the Internet.
"When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
depending on the geographical area.
APPS
Editor's Choice
Most Popular
"The image on your TV may differ from the image above depending on the model and geographical area.
1
Go to the Samsung Account screen to create a new account or sign in to your account.
2
You can search for available apps.
3
Sign In
App Search
Settings
You can manage the installed apps.
- 48 -
Installing and running an app
Installing an app
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
1.
Select Install. When the installation is completed, the Open menu appears.
2.
Select Open to run the app immediately.
3.
"You can view installed apps on the Settings screen.
"If the TV's internal memory is insufficient, you can install some specific apps on a USB device.
"You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
"You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from
The icons below appear within the selected app's icon and indicate the following:
●
: The app is installed on a USB device.
●
: The app has a password.
●
: The app needs to be updated.
●
: The app supports mirroring function.
Downloaded App.
- 49 -
Managing purchased or installed apps
Select
Settings on APPS. You can manage installed apps.
Settings
Auto update : ON
Delete
Add to Home
Lock/Unlock
Move
Reinstall
View Details
"The image on your TV may differ from the image above depending on the model and geographical area.
Removing an app
1
Move the focus to an app to delete.
1.
Select Delete.
2.
The selected app is deleted.
"Ensure that the related app data is also removed when you remove an app.
Adding apps to the Home Screen
2
Move the focus to an app to add.
1.
Select Add to Home.
2.
After the Home screen appears, move the selected app to the desired location.
3.
Press the Select button.
4.
The selected app is added to the Home Screen.
- 50 -
Locking and unlocking apps
3
Move the focus to an app to lock or unlock.
1.
Select Lock/Unlock.
2.
The selected app is locked or unlocked.
"To lock or unlock an app, enter the PIN. The default PIN is "0000". You can set the PIN in SettingsGeneral
System Manager Change PIN.
Moving apps
4
Move the focus to an app to move.
1.
Select Move.
2.
Press the Select button.
3.
The selected app is moved.
"This function may not be supported depending on the model or geographical area.
Reinstalling an app
5
Move the focus to the app to install again.
1.
Select Reinstall.
2.
Reinstallation starts.
Checking the app information details
6
Move the focus to the app to check.
1.
Select View Details.
2.
The app information screen appears.
"You can rate an app on the detailed information screen using the left or right directional button on the remote.
Automatically updating apps
7
Installed apps can be automatically updated. If you do not want apps automatically updated, set
"Automatic update is enabled only when the TV is connected to the Internet.
Auto update to OFF.
- 51 -
Using the Gallery App
View photos and videos synchronised with the Samsung Cloud.
Gallery
Gallery
"The image on your TV may differ from the image above depending on the model and geographical area.
You can enjoy various content synchronised with a mobile device that supports the Samsung Cloud. The available
content types are photos, videos, stories, and other content shared through your groups.
If you have shared content from your groups, you can access them in notifications.
View: Daily
"To use the Gallery app, you must be signed in to your Samsung account.
"This function may not be supported depending on the model or geographical area.
Open category
1
Move to
synchronised with the Samsung Cloud by category.
2
Sort the content by day or month.
3
Go to the Samsung Account screen to create a new account or sign in to your account.
4
Restrict access to the Gallery app to protect your privacy, or view the user agreement and privacy policy.
at the top left of the screen using the directional buttons on the remote control to view the content
View: Daily / View: Monthly
Sign In
Gallery Settings
- 52 -
Using the Universal Guide App
Search for and enjoy content such as TV shows, dramas, movies, sports broadcasts, and music.
Universal Guide
For YouTV ShowsMoviesSportsMusic
On Now
"The image on your TV may differ from the image above depending on the model and geographical area.
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, movies,
and music in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
You can use this feature on your mobile with Samsung SmartThings app.
"To enjoy content of apps on the TV, they must be installed on the TV.
"When you watch some paid content, you may need to make a payment using their associated app.
"Images may look blurry depending on the service provider's circumstances.
"This function may not be supported depending on the model or geographical area.
- 53 -
Using the SmartThings App
Monitor and configure the smart devices you have connected to the SmartThings service.
SmartThings
All Devices
Set Your Scene
Devices
"The image on your TV may differ from the image above depending on the model and geographical area.
From the TV, you can monitor and configure your smart devices connected to the SmartThings service via the
SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.
"To use this function, you must be logged in to your Samsung account.
"This function may not be supported depending on the model or geographical area.
Location selection list
1
Press the Select button to identify all connected devices or the devices specific to a location.
- 54 -
2
Go to the Samsung Account screen to create a new account or sign in to your account.
Sign In
3
Turn notifications on or off for the connected smart devices.
4
Create a custom mode to easily control multiple devices with a single command.
5
View a list of the connected smart devices and their statuses.
You can add a new device through the SmartThings app on your mobile phone. Please refer to the user guide in the
SmartThings app for more details.
Settings
Set Your Scene
Device list
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
SettingsSupportOpen e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
"Alternatively, you can download a copy of the e-Manual from Samsung's website.
"Words in blue (e.g.,
Picture Mode) indicate a menu item.
- 55 -
Using the buttons in the e-Manual
(Search): Select an item from the search results to load the corresponding page.
●
●
● (Recent pages): Select a topic from the list of recently viewed topics.
●
●
"Some menu screens cannot be accessed from the e-Manual.
(Index): Select a keyword to navigate to the relevant page.
"The menus may not appear depending on the geographical area.
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Access an underlined topic referred to on an e-Manual page immediately.
Using the Internet
Surf the Internet on your TV.
Internet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
"You can use the Internet more easily after connecting a keyboard and mouse.
"You can scroll web pages with the Directional pad.
"The web pages may differ from those on a PC.
"For more information about the
Internet, refer to "Read Before Using the Internet".
- 56 -
Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source Connected Device Try Now
Samsung USB
Samsung USB
Filter By : AllSort By : TitleOptions
"The image on your TV may differ from the image above depending on the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
"You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files".
"Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
"To connect the TV to a mobile device, refer to "Connecting Your Mobile Device".
You can use the following functions on the media content list screen of a storage device.
Filter By
1
Filters the media content by type of media.
- 57 -
Sort By
2
Sorts the content list.
"This function may not be supported depending on the type of external device.
Options
3
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
"You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Playing media content
Playing multimedia content on PC or mobile device
Select a device with media content in Source. The media content list in the device appears.
1.
Select a media content item from the list.
2.
The content is played.
"For more information about buttons, refer to "Buttons and functions available while playing multimedia content".
"The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
"Content on devices connected to the TV via your network may not play smoothly due to the network communication
problems. If this occurs, use a USB device.
"For more information about connection to mobile device, refer to "Connecting Your Mobile Device".
Playing multimedia content on USB device
Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily
1.
move to the list of multimedia content list stored on the device.
Select a content item to play from the list.
2.
The content is played back.
- 58 -
TV Viewing
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite
channel lists.
Viewing Digital Broadcast Information at a Glance
See an overview of each channel's programme lineup.
Using the guide
Live TVGuideTry Now
Guide
Live TV
"The image on your TV may differ from the image above depending on the model and geographical area.
In the Guide, you can see the daily programme schedules for each broadcaster, see programme information, choose
a programme to watch, and set up a schedule viewing or recording.
"On standard remote control, press the GUIDE button.
"To see information about analogue channels and use the analogue channel functions of the
service provider settings in initial setup.
"To view the
Guide, you must first set the TV's clock ( Settings General System Manager Time Clock).
Channel List
Schedule
Manager
Guide, you must finish the
- 59 -
To start Scheduled viewing, Scheduled recording, and other function for a programme listed in the Guide, first move
the cursor to it and then press and hold Select button on the remote control to use follows functions:
●
Record: You can record the programme that you are currently watching or a programme on another channel.
"This function may not be supported depending on the model or geographical area.
●Schedule Viewing: You can schedule viewing of a broadcast scheduled programme.
"This function may not be supported depending on the model or geographical area.
"For more information about watching or
●Schedule Recording: You can schedule recording of a broadcast scheduled programme.
Schedule Viewing, refer to "Setting Up a Schedule Viewing".
"This function may not be supported depending on the model or geographical area.
"For more information about recording or
●Edit Recording Time: You can change the start and end times of scheduled programme recordings.
Schedule Recording, refer to "Recording Programmes".
"This function may not be supported depending on the model or geographical area.
●Stop: You can stop the recording function that is currently running.
●
Cancel Scheduled Viewing / Cancel Scheduled Recording: You can cancel scheduled viewings and recordings.
"This function may not be supported depending on the model or geographical area.
●View Details: You can see detailed information about the selected programme. The information may differ
with the broadcast signal. If information is not provided with the programme, nothing appears.
- 60 -
Recording Programmes
Record a current or upcoming programme using a USB device instead of a video recorder.
"Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for
more information.
"You can record only the programmes that have been received through an aerial.
"The
"This function may not be supported depending on the model or geographical area.
"If you go to
appears next to the programmes and channels scheduled for recording.
Live TV while no USB device is connected, the Schedule Manager screen appears in place of the
Recordings screen.
Recording programmes
Using the instant and schedule recording options from the guide screen
●Instant Recording
Select a live programme from the
pop-up menu to start recording immediately.
●Schedule Recording
Select a programme scheduled to be broadcast, press the Select button, and then select
to set up a schedule recording of the scheduled programme.
Guide, press and hold the Select button, and then select Record from the
Schedule Recording
Using the instant and schedule recording options while watching a programme
●Schedule Recording
Press the Select button while watching a programme to display the programme info window. Use the left or
right directional button to select a scheduled programme. Press the Select button, and then select
Recording to set up a schedule recording of the scheduled programme.
Schedule
- 61 -
Scheduling a video recording after entering the date and time
Live TVSchedule Manager or RecordingsSchedulesAdd Recording
To schedule a recording, set the values for Aerial, Channel, Repeat, Date, Start Time, and End Time of the broadcast
programme to record, and then select Save.
"Check the current time in SettingsGeneralSystem ManagerTimeClock.
"The menus may not appear depending on the model or geographical area.
Managing the schedule recording list
Live TVSchedule Manager or RecordingsSchedules
You can change scheduled recording information or cancel scheduled recordings.
"The menus may not appear depending on the model or geographical area.
"You can schedule up to 30 recordings or viewings at once using
Schedule Recording and Schedule Viewing.
Setting the Schedule Recording Time
Live TVSchedule Manager or RecordingsSchedulesEdit
You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before the
programme starts and the end time up to 10 minutes after the programme ends.
"The menus may not appear depending on the model or geographical area.
Canceling a schedule recording
Live TVSchedule Manager or RecordingsSchedulesDelete
"The menus may not appear depending on the model or geographical area.
Checking scheduled recordings
Live TVSchedule Manager or RecordingsSchedulesView Details
"The menus may not appear depending on the model or geographical area.
- 62 -
Viewing recorded programmes
Live TVSchedule Manager or RecordingsRecordings
Select a file containing a recording from the list. The file is played back.
"Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to
"Buttons and functions available while recording a programme or Timeshift".
"This function may not be supported depending on the model or geographical area.
"The menus may not appear depending on the model or geographical area.
Setting up a schedule recording start
Live TVSchedule Manager or RecordingsSettings
●Start Recording Early: You can set the time to start the recording earlier than the broadcast start time in the
programme guide.
Continue Recording After: You can set the time to end the recording later than the broadcast end time in the
●
programme guide.
●
Symbol Information: Provide users with the information of the symbol and the explanation about an icon used
in the schedule manager.
"The menus may not appear depending on the model or geographical area.
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time and date.
"The appears next to programmes that have been configured for a schedule viewing.
"To set up a schedule viewing, you must first set the TV's clock (
Clock).
Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
SettingsGeneralSystem ManagerTime
On the
Viewing in the pop-up menu that appears.
Guide screen, select a programme you would like to view, press the Select button, and then select Schedule
- 63 -
Using the schedule viewing options in the programme info window
Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be
broadcast using the left or right directional buttons. Press the Select button, and then select
schedule viewing of that programme.
Schedule Viewing to
Using schedule viewing to view programmes at a specified time on a specified date
Live TVSchedule Manager or RecordingsSchedulesAdd Viewing
To schedule a Viewing, set the values for Aerial, Channel, Repeat, Date, and Start Time of the broadcast programme
to record, and then select Save.
Check the current time in
"The menus may not appear depending on the model or geographical area.
SettingsGeneralSystem ManagerTimeClock.
Editing a schedule viewing
Live TVSchedule Manager or RecordingsSchedules
"You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
"The menus may not appear depending on the model or geographical area.
Setting the Schedule Viewing Time
Live TVSchedule Manager or RecordingsSchedulesEdit
You can set the start time of a schedule viewing. If you choose a programme from the Guide, the Start Time can be
set up to 10 minutes before the programme.
"The menus may not appear depending on the model or geographical area.
Canceling a scheduled viewing
Live TVSchedule Manager or RecordingsSchedulesDelete
"The menus may not appear depending on the model or geographical area.
Checking scheduled viewings
Live TVSchedule Manager or RecordingsSchedulesView Details
"The menus may not appear depending on the model or geographical area.
- 64 -
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using
Try Now
To activate the Timeshift function while watching TV, press the (Play) button.
"When the Timeshift function is running, some of function is not available in SettingsBroadcasting.
"To use Timeshift, you must connect a USB device for recording.
"Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and
Timeshift Functions".
"This function may not be supported depending on the model or geographical area.
Timeshift. Activating this function disables the Broadcasting function.
Buttons and functions available while recording a programme or
Timeshift
Review available buttons and functions of how they are used while recording a programme or Timeshift.
"The available buttons and functions may differ with the functions.
"This function may not be supported depending on the model or geographical area.
When you press the down directional button, the control bar appears and the following options are available:
●
Edit Recording Time
You can set for what period of time the programme will be recorded.
"This function is only available when a programme is being recorded.
●Record
You switch from the Timeshift function to the recording function. When switching to the recording function,
you can include the content recorded by the Timeshift function into the new recording.
"This function is only available when the Timeshift function is running.
- 65 -
●Go to Live TV
Select to return to the current scenes of the programme when the recording or Timeshift function is playing
its past scenes.
●
Stop Recording / Stop Timeshift
Ends the recording or Timeshift function.
●
Info
Displays the programme info window about the programme on which the recording or Timeshift function is
working.
●
Pause / Play
You can use the following functions when the video is paused. (Note that with the video paused, the TV does
not play audio.)
–
Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by
selecting the or option. To increase the rewind or forward speed in slow mode up to 3 times, select
the option repeatedly. To return to normal speed, select the option.
"When the Slow Rewind function is activated, you can view the difference between the current recording time
and the current rewind time.
–Jump Backward / Jump Forward: Press the up directional button to move the focus to the playback control
bar, and then select the left or right directional button in the playback control bar to move backward or
forward by 10 seconds in the video.
"When the Jump Backward function is activated, you can view the difference between the current recording time
and the current rewind time.
●Rewind / Fast Forward
"This function is not available while you are watching a programme that is currently being broadcast.
- 66 -
Using the Channel List
Change the channel or check programmes on other digital channels.
Live TVChannel List
Using the Channel List, you can change the channel or check programmes on other digital channels while watching
TV. On standard remote control, press the CH LIST button.
The
All screen contains the following icons:
●
: A favourite channel
●
: A locked channel.
If you press the right directional button when viewing the
●
All
Displays the channels that have been automatically searched.
●
TV PLUS
While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme
through a virtual channel at any time. As with regular channels, the TV provides the daily programme
schedules for TV PLUS.
"This function may not be supported depending on the model or geographical area.
●Favourites
Displays Favourites 1 to Favourites 5.
●
Channel Type
Sorts the list so that it includes channels of a selected type. However, Channel Type can only be used channels
contain the type information.
●
Sort
Sorts the list by Number or by Name.
Channel List screen, you can use the following functions:
"This option is only available on digital channels and may not always be available.
●Terrestrial, Cable, or Satellite
Allows you to choose between Terrestrial, Cable, and Satellite.
"This function may not be supported depending on the model or geographical area.
- 67 -
Editing channels
Edit the channels stored on your TV.
Live TVChannel ListAllEdit Channels
The Edit Channels screen icons indicate the following:
●
: A favourite channel
●
: A locked channel.
Removing registered channels
To remove a channel, select it from the
appear in the Channel List.
Edit Channels screen, and then select Delete. Removed channels do not
Editing registered channels
You can access the following options by selecting
●Locking or unlocking a channel
After selecting a target channel in
unlocked. A locked channel cannot be viewed.
"If you want to set the password, set SettingsBroadcastingApply Channel Lock to On.
"For more information about how to set your password, refer to "Setting up a password".
●Changing a channel name
After selecting a channel to change in
"This function is only available for selected channels.
"This function is only available for analogue broadcasts.
Edit Channels, select Lock or Unlock. Then the channel is locked or
Edit Channels, select Rename channel to change the channel name.
All Edit Channels:
●Change Number
After selecting a channel to change in Edit Channels, select Change Number to change the channel number.
"This function may not be supported depending on the model or geographical area.
"When a channel number is changed, its channel information is not updated automatically.
- 68 -
●Restore TV PLUS
You can re-scan and store TV PLUS channels that have been received.
"If there are TV PLUS channels on the TV, after deleting the stored channels, the system stores the newly scanned
channels.
"If the TV has saved
channels.
"This function may not be supported depending on the model or geographical area.
TV PLUS channels, Restore TV PLUS deletes the existing list, and then saves the newly scanned
Creating a Personal Favourites List
Designate frequently watched channels as favourite channels.
Favourite channels are highlighted in the
up to five favourites lists so that your family can create their own personal favourites list.
Registering channels as favourites
Live TVChannel List
Press the right directional button on your remote control.
1.
Select Favourites.
2.
Edit Channels and Channel List screens with the symbol. You can create
Select one of the five favourites lists.
3.
Move to Edit Favourites.
4.
Select a channel to add to the favourites list.
5.
Select icon.
6.
The selected channel is registered in the favourites list.
Viewing and selecting channels on Favourites lists only
Live TVChannel List
Press the right directional button on your remote control.
1.
Select Favourites.
2.
Select the desired list among the five favourites lists on the screen.
3.
The channels in the selected favourites list appear.
"Only favourites lists that contain registered channels will display channels.
- 69 -
Editing a Favourites List
Use the functions that are available while watching TV.
Live TVChannel List
After pressing the right directional button on your remote control, select FavouritesFavourites 1 - Favourites 5
Edit Favourites. The Edit Favourites screen appears.
Adding channels to favourites list
Select channels to add and select the
icon. The selected channels are added to Favourites.
Removing channels from a favourites list
Select channels in a favourites list, and then select the
icon.
Rearranging a favourites list
Select one or more channels, and then select
directional buttons to indicate the new location for the channels. Press the Select button to set the channels into
their new location.
Change order. The Change order highlight appears. Press the up/down
Renaming a favourites list
Select the favourites list you want to rename, and then select
screen keyboard that appears, and then select Done.
Rename Favourites. Enter a new name using the on-
- 70 -
TV-Viewing Support Functions
Use the functions that are supported by digital or analogue channels.
Changing the broadcast signal
Live TVChannel List
After pressing the right directional button on your remote control, and then move the focus to Terrestrial or Cable,
press the Select button.
"You do not need to use this function if your TV is connected to a cable box or satellite box.
"The
Cable may not appear depending on the model or geographical area.
Scanning for available channels
SettingsBroadcasting (Auto Tuning Settings) Auto Tuning
"This function may not be supported depending on the model or geographical area.
"If the TV is connected to a cable box or satellite box, you do not need to do this.
"The DVB-T2 system may not be supported depending on the geographical area.
"The
Auto Tuning Settings may not appear depending on the model or geographical area.
Checking digital channel signal info and strength
SettingsSupportSelf DiagnosisSignal InformationTry Now
"If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna
for increased signal strength and improved HD channel reception.
"
Signal Information is only available for digital channels.
- 71 -
Restricting Viewing to Specific Channels
SettingsBroadcastingApply Channel Lock Try Now
By selecting the menu, you can turn on or off the Apply Channel Lock function.
Selecting the broadcasting audio option
SettingsBroadcastingDual SoundTry Now
Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio
options".
"This function may not be supported depending on the model or geographical area.
Using Programme Rating Lock
SettingsBroadcastingProgramme Rating LockTry Now
"This function may not be supported depending on the model or geographical area.
This function is useful for controlling what children watch on TV. Programme Rating Lock Settings does not,
however, block programmes originating from external sources, such as Blu-ray players, DVD players, or USB files.
Every time you access
PIN to watch a blocked programme. The default PIN is "0000". To change the PIN, go to SettingsGeneral
System ManagerChange PIN.
"For more information about how to set your password, refer to "Setting up a password".
"The
Broadcasting is not available in HDMI or Component mode.
"
Programme Rating Lock may not be supported depending on your input signal.
Programme Rating Lock Settings, you must enter the security PIN. You must also enter this
Configuring advanced broadcasting settings
SettingsBroadcastingExpert SettingsTry Now
- 72 -
Selecting the broadcast audio language
SettingsBroadcastingExpert SettingsAudio OptionsTry Now
This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio
Options functions differently for analogue and digital channels.
"This function may not be supported depending on the model or geographical area.
Selecting a Language
SettingsBroadcastingExpert SettingsAudio OptionsAudio Language Settings
You can change the audio language you want to hear.
"The available language may differ with the broadcast.
Selecting a Audio Format
SettingsBroadcastingExpert SettingsAudio OptionsAudio Format
You can change the audio format you want to hear.
"The supported audio format may differ with the broadcast programme.
"This option is only available on digital channels.
Tuning broadcast signals manually
SettingsBroadcastingExpert SettingsManual TuningTry Now
You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning, select Stop.
"This function may not be supported depending on the model or geographical area.
Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue
channels. Then, select Store to store the scanned channels in the TV.
"This function is only available for analogue broadcasts.
Channel mode
●
P (programme mode)
When tuning is complete, the broadcasting stations in your area have been assigned to position numbers from
P0 to P99. You can select a channel by entering the position number in this mode.
C (aerial channel mode) / S (cable channel mode)
●
These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting
station or cable channel.
Fine-tuning analogue broadcasts
SettingsBroadcastingExpert SettingsFine TuneTry Now
"This function is only available for analogue broadcasts.
Setting satellite system
SettingsBroadcastingExpert SettingsSatellite System
You can configure a set of satellite dish settings before performing a channel scan.
"This function is only available on certain models in specific geographical areas.
Transferring channel list
SettingsBroadcastingExpert SettingsTransfer Channel List
You can import or export the channel list to a USB storage. To use this function, the PIN number is required.
●
Import from USB: Imports channel list from a USB storage.
Export to USB: Exports channel list saved in the TV to a USB storage.
●
"This function is available when USB is connected.
"This function may not be supported depending on the model or geographical area.
When Clock Mode is set to Manual, you can directly enter the current time. Select the Date and Time by using the
arrow buttons on the remote control.
- 84 -
Setting the clock automatically
SettingsGeneralSystem ManagerTimeClockTime Zone
Selects your time zone.
"This function is only available when the Clock Mode is set to Auto.
"This function may not be supported depending on the geographical area.
Changing the current time
SettingsGeneralSystem ManagerTimeClockTime Offset
"Time Offset adjusts the time through a network connection. This function is only available if Clock Mode is set to Auto and
the TV is connected to the Internet though a local area network.
"
Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals.
Using the timers
Using the sleep timer
SettingsGeneralSystem ManagerTimeSleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
to up to 180 minutes to automatically turn off the TV.
Turning off the TV using the off timer
SettingsGeneralSystem ManagerTimeOff Timer
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has
been set.
- 85 -
Using the Auto Protection Time and Energy Saving Functions
Setting the Auto Protection Time and reduce the TV's energy consumption.
Setting the Auto Protection Time
SettingsGeneralSystem ManagerAuto Protection TimeTry Now
Activate a screensaver when your TV displays a still image for two hours or more.
Reducing the energy consumption of the TV
SettingsGeneralEco SolutionTry Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
●
Ambient Light Detection Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level,
you can select Minimum Backlight to manually adjust the minimum screen brightness.
●
Minimum Backlight Try Now
When the Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV
screen to consider the brightness level of the surroundings. This function acts only when the value is less than
the setting in SettingsPictureExpert SettingsBacklight.
Energy Saving Mode Try Now
●
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●
Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●
Auto Power Off Try Now
Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.
- 86 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
SettingsSupportSoftware UpdateTry Now
Updating the TV’s software to the latest version
[
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
SettingsSupportSoftware UpdateUpdate NowTry Now
"Updating from the Internet requires an active Internet connection.
Updating through a USB device
SettingsSupportSoftware UpdateUpdate Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
SettingsSupportSoftware UpdateAuto updateTry Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions,
disabled, use the Select button to turn it off.
"This function may take a longer time if another network function is running concurrently.
Auto update is set to On automatically. If you want this function
"This function requires an Internet connection.
- 87 -
Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
SettingsGeneralSystem ManagerSmart SecurityTry Now
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.
Scanning the TV and connected storage for malicious code
SettingsGeneralSystem ManagerSmart SecurityScan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious
code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
Select all the malicious code to quarantine.
1.
Select Isolate.
2.
The selected malicious code is relocated to the
"The Isolated List displays all quarantined malicious codes.
Isolated List.
Using Other Functions
View other functions.
Running the accessibility functions
SettingsGeneralAccessibilityTry Now
Running Accessibility Shortcuts
The
Accessibility Shortcuts provide access to the accessibility functions. To display the Accessibility Shortcuts, press
the AD/SUBT. button. You can easily turn on or turn off the functions such as Voice Guide, Audio Description, High
Contrast, Enlarge, Learn TV Remote, Menu Learning Screen, Subtitle, Multi-output Audio, etc.
"Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
"This function may not be supported depending on the model or geographical area.
- 88 -
Enabling voice guides for the visually impaired
SettingsGeneralAccessibilityVoice Guide SettingsTry Now
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust,
information on current and upcoming programmes, schedule viewing, other TV functions, various content in the
Internet, and in Search.
You can go to
"The Voice Guide is provided in the language that is specified on the Language screen. However, some languages are not
supported by Voice Guide even though they are listed in the Language screen. English is always supported.
"For more information about the TV language settings, refer to "Changing the menu language".
Voice Guide and press the Select button to turn the function on or off.
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, speed, and pitch of the voice guide.
Audio Description
SettingsGeneralAccessibilityAudio Description SettingsTry Now
You can use the Audio Stream for the Audio Description (AD) which is sent along with the Main audio from the
broadcaster. Adjust the audio description volume using Audio Description Volume.
"This function is only available on digital channels.
●Audio Description
Turns the audio description function on or off.
●
Audio Description Volume
Adjusts the audio description volume.
- 89 -
White text on black background (high contrast)
SettingsGeneralAccessibilityHigh ContrastTry Now
You can change Smart Hub and setting menu screens to white text on a black background or change the transparent
TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
"If High Contrast is on, some Accessibility menus are not available.
Enlarging the font (for the visually impaired)
SettingsGeneralAccessibilityEnlargeTry Now
You can enlarge the size of the font on the screen. To activate this function, set Enlarge to On.
Learning about the remote control (for the visually impaired)
SettingsGeneralAccessibilityLearn TV RemoteTry Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. To
return to the previous screen, press the button twice. To exit, press the EXIT button twice.
"This function is only available when Voice Guide is enabled.
- 90 -
Learning about the TV menu
SettingsGeneralAccessibilityMenu Learning ScreenTry Now
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
"This function is only available when Voice Guide is enabled.
Watching TV broadcasts with subtitles
SettingsGeneralAccessibilitySubtitle SettingsTry Now
Set Subtitle to On. Then you can watch the programme with the subtitle displayed.
"This function may not be supported depending on the model or geographical area.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the sub-title feature of
the DVD or Blu-ray player and the player's remote control.
●Subtitle
Turns on or off the subtitle.
●
Subtitle Mode
Sets the subtitle mode.
●
Subtitle Language
Sets the subtitle language.
"The TV cannot control or modify DVD or Blu-ray subtitles. To control DVD or Blu-ray subtitles, use the subtitle feature
of the DVD or Blu-ray player and the player's remote control.
Selecting the broadcasting subtitle language
You can select the default subtitle language. The list of modes may vary depending on the broadcast.
Primary Subtitle Language
●
Sets the primary subtitle language.
●
Secondary Subtitle Language
Sets the secondary subtitle language.
- 91 -
Listening to the TV through Bluetooth devices (for the hearing impaired)
SettingsGeneralAccessibilityMulti-output AudioTry Now
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can
set the volume of the Bluetooth devices higher than the volume of the TV speaker.
"This function may not be supported depending on the model or geographical area.
"When you connect Bluetooth devices to the TV,
Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth devices".
Multi-output Audio is activated. For more information about connecting
Configuring advanced system settings
SettingsGeneralSystem ManagerTry Now
Changing the menu language
SettingsGeneralSystem ManagerLanguageTry Now
Setting up a password
SettingsGeneralSystem ManagerChange PINTry Now
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000".
"If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to "0000".
You can using the TV for retail environments by setting Usage Mode to Retail Mode.
"For all other uses, select Home Mode.
"With
Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.
Restoring the TV to the factory settings
SettingsSupportSelf DiagnosisResetTry Now
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
Select Reset. The security PIN entry window appears.
1.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
2.
automatically and displays the Start Setup screen.
"For more information on Start Setup, refer to the user manual that came with the TV.
- 93 -
HbbTV
Access services from entertainment providers, online providers and CE manufactures through HbbTV.
"This function may not be supported depending on the model or geographical area.
"Some channels may not include the HbbTV service.
In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV widget (the
HbbTV Activation Widget) from Samsung APPS.
To set the HbbTV automatic start to on or off, access
Settings and set HbbTV to on or off. (Depending on the geographical area.)
If you want this function enabled or disabled, use the Select button to turn it on or off.
●HbbTV is not available when Timeshift is running or when a recorded video is being played back.
●An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast
station or application provider.
●An application is only available for use on HbbTV when the TV network is connected to an external network.
The application may malfunction depending on the network conditions.
●It is possible to use both Digital Teletext and Traditional Teletext in several limited channels by pressing the
TTX/MIX button in a toggling manner.
Using HbbTV:
●When the screen indicates (with the red colour button etc.) that HbbTV is being accessed.
●When you press the
●When you press the
TTX/MIX button once in HbbTV mode, digital TTX mode of HbbTV is activated.
TTX/MIX button twice in HbbTV mode, analogue TTX mode of HbbTV is activated.
SettingsBroadcastingExpert SettingsHbbTV
- 94 -
Teletext Feature
Learn how to use Teletext and run the functions provided by Teletext Service.
"This function is available only in the channel that supports the teletext service.
"This function may not be supported depending on the model or geographical area.
"To enter the Teletext feature, press the following buttons on the remote control.
Press the
The index page of the Teletext service gives you information on how to use the Service. For Teletext information to
be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may
not be displayed.
"You can change Teletext pages by select numeric using your remote control.
"On the standard remote control, the Teletext function icons are printed on some remote control buttons. To run a Teletext
function, find its icon printed on a remote control button, and then press the found button.
/ Full TTX / Double TTX / Mix / Live TV: The teletext mode is activated in the channel that is being watched.
Each time you press the / button, the teletext mode changes in the order of Full TTX → Double TTX → Mix → Live
TV.
TTX/MIX button. To exit from the Teletext feature, press the button on the remote control until live TV appears.
●Full TTX: The teletext mode appears on the full screen.
●Double TTX: The teletext mode appears on the half screen along with the currently viewed channel on the
other half.
●Mix: The teletext mode appears transparently on the currently viewed channel.
●Live TV: It returns to the live TV screen.
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the different
topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the colour corresponding
to the topic of your choice. A new colour coded page appears. Items can be selected in the same way. To display the
previous or next page, select corresponding coloured button.
6 Index: Displays the index (contents) page at any time while you are viewing Teletext.
1 Sub Page: Displays the available sub-page.
0 List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List
save mode, you can save a Teletext page into a list using the 8 (Store) button.
8 Store: Stores the Teletext pages.
- 95 -
2 Page Up: Displays the next Teletext page.
3 Page Down: Displays the previous Teletext page.
5 Reveal/Conceal: Displays or hides the hidden text (answers to quiz games, for example). To display the normal
screen, press it again.
4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the
screen, press it again. For normal display, press it once again.
9 Hold: Holds the display at the current page, in the case that there are several secondary pages that follow
automatically. To undo, press it again.
7 Cancel: Shrinks the Teletext display to overlap with the current broadcast.
Typical Teletext page
PartContents
ASelected page number.
BBroadcasting channel identity.
CCurrent page number or search indications.
DDate and time.
EText.
FStatus information. FASTEXT information.
- 96 -
Troubleshooting
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, contact the Samsung Call Centre.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
SettingsSupportRemote ManagementTry Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have
a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the
web. You can also turn Remote Management on and off.
"This function requires an Internet connection.
"You can also start
Remote Management function by pressing and holding the button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●Diagnose your TV
●Adjust the TV settings for you
●Perform a factory reset on your TV
●Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
Call the Samsung Contact Centre and ask for remote support.
1.
Open the menu on your TV and go to the Support section. (SettingsSupport)
2.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
3.
provide the PIN number to the technician.
The technician will then access your TV.
4.
- 97 -
Finding the contact information for service
SettingsSupportAbout This TVTry Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"You can also view information by scanning the QR code of your TV.
"You can also start this function by pressing and holding the
(Play) button for 5 or more seconds.
Requesting service
SettingsSupportRequest SupportTry Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select Request Now or Schedule AppointmentSend. Your service request will be
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"You must agree to the terms and conditions for the service request.
"This function may not be supported depending on the geographical area.
"This function requires an Internet connection.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
SettingsSupportSelf DiagnosisTry Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
●
Start Picture Test
●Start Sound Test
●Signal Information
●Start Smart Hub Connection Test
●Reset Smart Hub
●Reset
- 98 -
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
SettingsSupportSelf DiagnosisStart Picture Test Try Now
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is
caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problemTry this!
If your Samsung Television is flickering or dimming sporadically, you may need to disable
some of the energy efficiency features.
Disable
Flickering and Dimming
Ambient Light Detection, Energy Saving Mode, or Motion Lighting.
If the colour on your TV screen is not correct or the black and white colours are off, run
Picture Test.
●
SettingsSupportSelf DiagnosisStart Picture Test
If the test results indicate that the problem is not caused by the TV, do the following:
● Confirm that the video input connectors are connected to the correct external device
video output connectors.
● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
SettingsPictureExpert SettingsBacklight
●
●SettingsPictureExpert SettingsContrast
●SettingsPictureExpert SettingsBrightness
●SettingsPictureExpert SettingsSharpness
●SettingsPictureExpert SettingsColour
●SettingsPictureExpert SettingsTint (G/R)
Start
- 99 -
The problemTry this!
Blurring, or Juddering
Unwanted Powering Off
Problems Powering On
If you notice blurring on the screen, use the
the issue.
SettingsPictureExpert SettingsAuto Motion Plus Settings
●
Auto Motion Plus Settings function to resolve
" This function may not be supported depending on the model or geographical area.
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time.
SettingsGeneralSystem ManagerTimeSleep Timer
●
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been
enabled and disable it.
●
SettingsGeneralEco SolutionAuto Power Off
●SettingsGeneralSystem ManagerTimeOff Timer
If you are having problems powering on your TV, there are a number of things to check
before calling the service department.
Confirm that the TV's power cord is connected correctly at both ends and that the remote
control is operating normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
Unable to find a Channel
The TV image does not look
as good as it did in the store.
If your TV is not connected to a cable box or satellite box, run
●
SettingsBroadcasting (Auto Tuning Settings) Auto Tuning
Auto Tuning.
" The Auto Tuning Settings may not appear depending on the model or geographical area.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable box or satellite box, upgrade to a digital cable box or satellite
box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel
that is broadcasting HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Terrestrial/Cable Antenna Connection: Try HD channels after running the
function.
SettingsBroadcasting (Auto Tuning Settings) Auto Tuning
●
Auto Tuning
" The Auto Tuning Settings may not appear depending on the model or geographical area.
Adjust the cable box or satellite box's video output resolution to 1080i or 720p.
- 100 -
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