Samsung TNO-4030T, TNO-4030TR, TNO-4050T, TNO-4041TR, TNO-4040TR User Manual

THERMAL

NETWORK CAMERA

User Manual

TNO-4030T/TNO-4040T/TNO-4041T

TNO-4050T/TNO-4051T

TNO-4030TR/TNO-4040TR/TNO-4041TR

Thermal Network Camera

User Manual

Hanwha Techwin

Tra dema rk

Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.

Disclaimer

Hanwha Techwin

provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. right to change the contents of this document without prior notice.

Design and specications are subject to change without prior notice.

The initial administrator ID is “admin” and the password should be set when logging in for the rst time.

Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be

Co., Ltd. All r ights reser ved.

Hanwha Techwin

reserves the

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth.

(Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)

7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/ accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,

or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lighting storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. This product is intended to be supplied by a Listed Power Supply Unit marked “Class 2” or “LPS” and rated from 24 Vac (50/60 Hz) min.0.91 A or 12 Vdc, min.0.83 A.

16. If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.

17. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.

18. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.

19. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.

20. Installing or using the product in water can cause serious damage to the product.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

●● OVERVIEW

English _3

overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION

IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS.

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The CVBS out terminal of the product is provided for easier installation, and is not recommended for monitoring purposes.

Please use the input power with just one camera and other devices must not be connected.

The ITE is to be connected only to PoE networks without routing to the outside plant.

The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1.

Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.

Please read the following recommended safety precautions carefully.

yDo not place this apparatus on an uneven surface. yDo not install on a surface where it is exposed to direct sunlight, near heating equipment or

heavy cold area. yDo not place this apparatus near conductive material. yDo not attempt to service this apparatus yourself. yDo not place a glass of water on the product. yDo not install near any magnetic sources. yDo not block any ventilation openings. yDo not place heavy items on the product. yPlease wear protective gloves when installing/removing the camera.

The high temperature of the product surface may cause a burn.

User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below.

yReference : In case of providing information for helping of product’s usages yNotice : If there’s any possibility to occur any damages for the goods and human caused by

not following the instruction

 Please read this manual for the safety before using of goods and keep it in the safe place.

4_ overview

CONTENTS

overview

3 Important Safety Instructions 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC

Memory Card Specifications

6 NAS recommended specs 7 What’s Included (TNO-4030T/4040T/4050T

/4030TR/4040TR)

What’s Included (TNO-4041T/4051T/4041TR)

At a Glance (TNO-4030T/4040T/4050T/4030TR /4040TR)

9 At a Glance (TNO-4041T/4051T/4041TR)

web viewer

appendix

24 Connecting to the Camera 24 Password setting 24 Login 24 Camera Web Viewer Setup

●● OVERVIEW

25 Specification 29 Product Overview 30 Troubleshooting 31 Open Source Announcement

installation & connection

network connection and

setup

10 Installation (TNO-4030T/4040T/4050T/

4030TR/4040TR)

11 Installation (TNO-4041T/4051T/4041TR) 13 Inserting/Removing a Micro SD Memory

Card

14 Memory Card Information (Not Included) 14 Connecting with other Device

18 Connecting the Camera Directly to Local

Area Networking

18 Connecting the Camera Directly to a DHCP

Based DSL/Cable Modem

19 Connecting the Camera Directly to a

PPPoE Modem

19 Connecting the Camera to a Broadband

Router with the PPPoE/Cable Modem

20 Buttons used in IP Installer 20 Static IP Setup 22 Dynamic IP Setup 22 Port Range Forward (Port Mapping) Setup 23 Connecting to the Camera from a Shared

Local PC

23 Connecting to the Camera from a Remote

PC via the Internet

English _5

overview

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher

• RAM : 8G or higher

• Supported OS : MS Windows, Mac OS X

• Recommended browser: Google Chrome Supported browsers: MS Explorer, MS Edge, Mozilla Firefox (Window 64bit only), Apple Safari (Mac OSX only)

※ Please see the appendix for detailed information on verified OS and browsers.

RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS

• Recommended capacity : 16GB to 256GB (MLC type)

• The following types of memory cards from the following manufacturers are recommended for this camera.

- Manufacturer : SanDisk, Transcend

- Product family : High endurance

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.

• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.

• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.

WHAT’S INCLUDED (TNO-4030T/4040T/4050T/4030TR/4040TR)

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera

Appearance Item Name Quantity Description

L Wrench

Audio/alarm cable

Used to control the direction of the camera

Used to connect with the audio and alarm port

●● OVERVIEW

Tapping Screw

Instruction book, Installer S/W CD

Sunshield

Quick Guide

(Optional)

Sunshield Hold

Warranty card

(Optional)

CONDUIT

BASE WALL MOUNT

Cable for the testing monitor

Used to test the camera connection to a portable

display device

Cable bush

Template

Power Terminal Block

Audio/alarm Terminal Block

CAUTION: Be ware of the Rated Voltage and Polarity

of the power connection.

Power Cable

Product installation guide

Plugged in the power plug

Plugged in the audio/alarm plug

Used to plug into the power port

Used for installation on the wall or ceiling

It protects the camera from the direct sunlight.

It fixes the sunshield with the camera.

The adapter that should be adjusted in order to hang

the camera on the wall

Used to connect the LAN cable with a diameter of

Ø7~8.5.

English _7

overview

WHAT’S INCLUDED (TNO-4041T/4051T/4041TR)

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance Item Name Quantity Description

Camera

Instruction book, Installer S/W CD

Quick Guide

(Optional)

Warranty card

(Optional)

Cable for the testing monitor

Power Terminal Block

Audio/alarm Terminal Block

Used to test the camera connection to a portable

Plugged in the power plug

Plugged in the audio/alarm plug

display device

Appearance Item Name Quantity Description

Audio/alarm cable

Sunshield

Sunshield Hold

Waterproof stopper

Used to connect with the audio and alarm port

It protects the camera from the direct sunlight.

It fixes the sunshield with the camera.

Used to block a hole from which the cable does not

come out

Cable range: Ø2mm(minimum) ~ Ø6mm(maximum)

Used for connecting cables (Ex: Power cable)

Waterproof adapter

※

Provided cable glands from the camera will be

applicable to Ø4.5mm(minimum) ~ Ø10mm(maximum)

cable

Rated Voltage and Polarity of the power connection.

8_ overview

CAUTION: Be ware of the

Power Cable

Star-Shape wrench

Used to plug into the power port

Used to fasten the PT bracket to the main body

AT A GLANCE (TNO-4030T/4040T/4050T/4030TR/4040TR)

12345 67 8

1:LINE IN 2:GND

3:AUDIO OUT R 4:AUDIO OUT L

5:GND 6:ALARM IN

7:ALARM OU T

8:ALARM OUT 2

AT A GLANCE (TNO-4041T/4051T/4041TR)

Appearance & Components

Item Description

Network Port Used to connect the PoE or Ethernet cable for network connection.

Power Port Used to plug the power cable.

Audio and alarm cable port Port to connect audio and alarm cables.

Sunshield Hold It fixes the sunshield with the camera.

Sunshield It protects the camera from the direct sunlight.

Test Monitor Out

Reset Button

MICRO USB port

Micro SD card slot This is a slot in which you can insert a Micro SD card.

b ca

d e

f g

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

enabled. If there is no DHCP server in the network, you must run the IP Installer program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Port to connect the Wi-Fi dongle. You can check the installation video through the applications installed in the smartphone. Refer to “Connect to WiFi dongle” on page 15.

WiFi dongle and OTG adapter are sold separately.

Appearance & Components

ba c d

Item Description

Audio and alarm cable port Port to connect audio and alarm cables.

Test Monitor Out

Power Port Used to plug the power cable.

Network Port Used to connect the PoE or Ethernet cable for network connection.

Micro SD card slot This is a slot in which you can insert a Micro SD card.

Reset Button

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.

If you reset the camera, the network settings will be adjusted so that DHCP can be

●● OVERVIEW

English _9

installation & connection

INSTALLATION (TNO-4030T/4040T/4050T/4030TR/4040TR)

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are

recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

• Do not use the sunshield hole for any purpose other than for connecting the sunshield.

• If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.

Installation

1. Use the four tapping screws provided to secure the base wall

mount.

CONDUIT

6. Adjust the camera direction using the L wrench provided.

When you adjust the camera position using a bracket, please loosen the

bracket screw, adjust the camera, and tighten it. If you attempt to adjust it forcibly while the screw is tight, it may result in a scratch or other problems.

Connecting waterproof power cable and LAN cable

1. Pick off the extruded part of the rubber cover on the bottom side of

the bottom cover as shown in the figure below.

Use an appropriate cable bush for the LAN cable to be connected.

- Basic camera : Use the cable with a diameter of Ø5~6.5.

- Components provided : Use the cable with a diameter of Ø7~8.5.

2. Insert the power cable into the small hole made by removing the projected part of the rubber plug in step 1 above.

3. Connect the power cable with the power terminal block.

1:LINE IN 2:GND

3:AUDIO OUT R 4:AUDIO OUT L

5:GND 6:ALARM IN

7:ALARM OUT

8:ALARM OUT2

123456 78

2. Hang the safety cable up on a hook that looks like an arrow in the Bottom cover.

3. Connect the appropriate cables with camera terminals.

4. After placing the bottom cover on the base wall mount, use the L

wrench provided to connect and secure the three screws.

5. After placing the camera on the bottom cover, use the L wrench provided to connect the three screws on the top cover.

10_ installation & connection

CAUTION: Be ware of the

Rated Voltage and Polar ity

of the power conn ectio n.

4. Insert the LAN cable into the large hole made by removing the projected part of the rubber plug in step 1 above.

5. Remove the sheath with a cable cutter, and align the cables.

6. Connect the LAN cable with a LAN connector, and insert it into the

LAN tool.

7. Connect the finished cable to the Ethernet port.

1:LINE IN 2:GND

3:AUDIO OUT R 4:AUDIO OUT L

5:GND 6:ALARM IN

7:ALARM OUT

8:ALARM OUT2

123456 78

Outdoor installation

When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect to cables, such as I/O and audio.

2. Wrap the black cable jacket (Area A) and the cable connection

area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly, then it can directly cause

CAUTION: Be ware of the

Rated Voltage and Polar ity

of the power conn ectio n.

leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to

Camera

System

●● INSTALLATION & CONNECTION

System

twice its normal length.

Connecting the alarm and audio cable

1. Remove the rubber cover on the bottom side of the bottom cover

as shown in the figure below.

2. Insert the alarm/audio cable through the hole created by removing the rubber cap in No. 1, and connect the cable to the alarm terminal.

3. Align the cable so that it should not be damaged or jammed when installing the camera.

4. Put the rubber cap located on the alarm/audio cable in the hole.

INSTALLATION (TNO-4041T/4051T/4041TR)

This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are

recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation

Ensure you read out the following instructions before installing the camera:

• It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.

• Stuck-in or peeled-off cables can cause damage to the product or a fire.

• For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case.

• Do not use the sunshield hole for any purpose other than for connecting the sunshield.

1:LINE IN 2:GND

3:AUDIO OUT R 4:AUDIO OUT L

5:GND 6:ALARM IN

7:ALARM OUT 8:ALARM OUT2

1234567 8

CAUTION: Be ware o f the

Rated Voltage and P olari ty

of the power conne ction .

• If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non-compliant tools, the product may be damaged.

English _11

installation & connection

Installation

1. Use the star-shaped wrench to separate the

PT bracket from the main body.

2. Tighten the PT driver and PT bracket by fixing screws into the three holes as shown in the figure.

PT driver is not provided.

3. Use the star-shaped wrench to tighten the PT bracket and main body.

When you adjust the camera position using a

bracket, please loosen the bracket screw, adjust the camera, and tighten it. If you attempt to adjust it forcibly while the screw is tight, it may result in a scratch or other problems.

Connecting waterproof power cable and LAN cable

1. Pick off the extruded part of the rubber cover on

the bottom side of the bottom cover as shown in the figure below.

Use an appropriate cable bush for the LAN cable to

be connected.

- Basic camera : Use the cable with a diameter of

Ø5~6.5.

- Components provided : Use the cable with a diameter of Ø7~8.5.

2. Insert the power cable into the center hole made by removing the projected part of the rubber plug in step 1 above.

3. Connect the power cable with the power terminal block.

4. Insert the LAN cable into the right hole made by removing the projected part of the rubber plug in step 1

above.

5. Remove the sheath with a cable cutter, and align the cables.

6. Connect the LAN cable with a LAN connector, and insert it into the LAN tool.

7. Connect the finished cable to the Ethernet port.

8. Insert the terminal block cable into the left hole made by removing the projected part of the rubber plug in

step 1 above.

left

center

right

Outdoor installation

1. Connect to cables, such as I/O and audio.

2. Wrap the black cable jacket (Area A) and the cable connection

area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

If the cable jacket is not waterproofed properly, then it can directly cause

leakage. Make sure to protect the cable with a dense layer of taping.

Waterproof butyl tape is made of butyl rubber that can be stretched to

twice its normal length.

Camera

System

12_ installation & connection

INSERTING/REMOVING A MICRO SD MEMORY CARD

Disconnect the power cable from the camera before inserting the Micro SD memory card.

Do not insert the Micro SD memory card while it’s upside down by force.

Otherwise, it may damage the Micro SD memory card.

When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.

Inserting a Micro SD Memory Card

Insert a Micro SD card in the arrow direction shown in the figure.

Removing a Micro SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

●● INSTALLATION & CONNECTION

TNO-4030T/4040T/4050T/4030TR/4040TR

TNO-4041T/4051T/4041TR

TNO-4030T/4040T/4050T/4030TR/4040TR

TNO-4041T/4051T/4041TR

Pressing too hard on the Micro SD memory card can cause the card to shoot out uncontrollably from the slot when released.

Before removing the Micro SD memory card, in <Storage>, set the device to <Off> and press the [Apply] button and turn

the camera off.

If you turn off the camera or remove the Micro SD memory card that contains data from the product, the data may be lost or

damaged.

English _13

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