Samsung TB-CH User Manual

User Manual

TB-WH

TB-CH

The color and the appearance may differ depending on

the product, and the specifications are subject to

change without prior notice to improve the performance.

BN46-00204A-05

Table Of Contents

2

Table Of Contents

BEFORE USING THE

PRODUCT

5 Copyright

5 Icons used in this manual
5 Symbols for safety precautions

6 Safety Precautions

6 Electricity and Safety
7 Installation and Safety
9 Operation and Safety

PREPARATIONS 13 Checking the Contents

13 Removing the Packaging
14 Checking the Components

15 Parts

15 Button
16 Reverse Side
17 Right Side View

18 Installation

18 Reassembly
20 Adjusting the Product Height
21 Anti-theft Lock

USING "WINDOWS

EMBEDDED STANDARD 7"

(TB-WH)

22 What is "Windows Embedded Standard

7" Client?

23 Connection to Use "Windows Embedded

Standard 7"

23 Before Connecting
24 Connection Using the D-SUB Cable (Analogue

Type)
24 Connection Using the DVI Cable
25 Connecting a Microphone
25 Connecting to Headphones or Speakers
26 LAN Connection
26 Connecting USB Devices
27 Connecting the Power

Table Of Contents

Table Of Contents

3

28 Using "Windows Embedded Standard 7"

28 Logon
28 "Windows Embedded Standard 7" Desktop
29 Programs
36 Configuring Utilities
37 Recover the System

38 MagicRMS Pro

38 About MagicRMS Pro

USING THE "ZERO

CLIENT" (TB-CH)

39 About "Zero Client"

40 Connection to Use the "Zero Client"

40 Before Connecting
41 Connection Using the D-SUB Cable (Analogue

Type)
41 Connection Using the DVI Cable
42 Connecting a Microphone
42 Connecting to Headphones or Speakers
43 Connecting to a Server (LAN/USB Connection)
44 Connecting the Power

45 Using the "Zero Client"

45 Login
45 Message Box
46 Toolbar

TROUBLESHOOTING

GUIDE

69 Requirements Before Contacting

Samsung Customer Service Center

69 Check the following.

SPECIFICATIONS 70 General

71 Power consumption

APPENDIX 72 Contact SAMSUNG WORLD WIDE

Table Of Contents

Table Of Contents

4

78 Correct Disposal

78 Correct Disposal of This Product (Waste

Electrical & Electronic Equipment)
78 Correct disposal of batteries in this product

INDEX

5

Before Using the Product

Before Using the Product

Copyright

The contents of this manual are subject to change without notice to improve quality.

© 2012 Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is

prohibited.

The SAMSUNG logo is a registered trademark of Samsung Electronics.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

Icons used in this manual

Symbols for safety precautions

 An administration fee may be charged if either

 (a) an engineer is called out at your request and there is no defect in the product

(i.e. where you have failed to read this user manual).

 (b) you bring the unit to a repair centre and there is no defect in the product

(i.e. where you have failed to read this user manual).

 The amount of such administration charge will be advised to you before any work or home visit is

carried out.

The following images are for reference only. Real-life situations may
differ from what is shown in the images.

Warning

A serious or fatal injury may result if instructions are not followed.

Caution

Personal injury or damage to properties may result if instructions are
not followed.

Activities marked by this symbol are prohibited.

Instructions marked by this symbol must be followed.

6

Before Using the Product

Before Using the Product

Safety Precautions

The monitor images in this manual are for reference only. Monitor is sold separately.

Electricity and Safety

Warning

Do not use a damaged power cable or plug, or a loose power socket.

 An electric shock or fire may result.

Do not plug many products into the same power socket.

 Otherwise, the socket may overheat and cause a fire.

Do not touch the power cable with wet hands.

 Otherwise, an electric shock may result.

Insert the power cable all the way in so it is not loose.

 An unstable connection may cause a fire.

Ensure you connect the power cable to a grounded power socket. (type 1
insulated devices only).

 An electric shock or injury may result.

Do not bend or pull the power cable with force. Do not weigh the power cable
down with a heavy object.

 A damaged power cord may cause an electric shock or fire.

Do not place the power cable or product near heat sources.

 An electric shock or fire may result.

If the power cable pins or power outlet is covered with a foreign substance (dust,
etc.), wipe it off using a dry cloth.

 Otherwise, a fire may result.

!

!

!

7

Before Using the Product

Before Using the Product

Caution

Installation and Safety

Warning

Do not unplug the power cable when the product is in use.

 The product may become damaged by an electric shock.

Do not use the power cable for products other than authorized products supplied
by Samsung.

 An electric shock or fire may result.

Keep the power socket where the power cable is connected unobstructed.

 If any problem occurs in the product, unplug the power cable to completely

cut the power to the product.

Power to the product cannot be completely cut off with the power switch.

Hold the plug when disconnecting the power cable from the power socket.

 An electric shock or fire may result.

DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP
OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.

 Otherwise, a fire may result.

Avoid installing the product in a narrow space with bad ventilation, such as a
bookshelf or wall closet.

 Otherwise, a fire may result due to an increased internal temperature.

Keep the plastic packaging bag for the product in a place that cannot be reached
by children.

 Children may suffocate.

!

!

!

!

8

Before Using the Product

Before Using the Product

Caution

Do not install the product on an unstable or vibrating surface (insecure shelf,
sloped surface, etc.).

 The product may fall and break or cause a personal injury.

 Using the product in an area with excess vibration may damage the product

or cause a fire.

Do not install the product in a vehicle or a place exposed to dust, moisture (water
drips, etc.), oil, or smoke.

 An electric shock or fire may result.

Do not expose the product to direct sunlight, heat, or a hot object such as a
stove.

 Otherwise, the product lifespan may be reduced, or a fire may result.

Do not install the product within the reach of young children.

 The product may fall and injure children.

Edible oil, such as soybean oil, can damage or deform the product. Do not install
the product in a kitchen or near a kitchen counter.

Take care not to drop the product when moving it.

 Otherwise, product failure or personal injury may result.

When installing the product on a cabinet or shelf, make sure that the bottom
edge of the front of the product is not protruding.

 The product may fall and break or cause a personal injury.

 Install the product only on cabinets or shelves of the right size.

!

!

9

Before Using the Product

Before Using the Product

Operation and Safety

Warning

Put down the product carefully.

 The product may fall and break or cause a personal injury.

Installing the product in an unusual place (a place exposed to a lot of fine
particles, chemical substances or extreme temperatures, or an airport or train
station where the product should operate continuously for an extended period of
time) may seriously affect its performance.

 Be sure to consult Samsung Customer Service Center (page 72) before

installation if you want to install the product at such a place.

High voltage runs through the product. Do not attempt to disassemble, repair, or
modify the product on your own.

 An electric shock or fire may result.

 Contact Samsung Customer Service Center (page 72) for repair.

Before moving the product, turn off the power switch and disconnect the power
cable and all other connected cables.

 Otherwise, the power cord may be damaged and a fire or electric shock may

result.

If the product generates a strange noise, a burning smell, or smoke, remove the
power cable immediately and contact Samsung Customer Service Center (page

72).

 An electric shock or fire may result.

Do not let children hang from the product or climb on top of it.

 The product may fall, and your child may become injured or seriously

harmed.

If the product falls or the exterior is damaged, power off the product, remove the
power cable, and contact Samsung Customer Service Center (page 72).

 Otherwise, an electric shock or fire may result.

Do not put a heavy object, toy, or sweets on top of the product.

 The product or heavy objects may fall as children try to reach for the toy or

sweets resulting in a serious injury.

!

SAMSUNG

!

!

!

10

Before Using the Product

Before Using the Product

Do not drop objects on the product or apply impact.

 An electric shock or fire may result.

Do not move the product by pulling the power cable or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

If a gas leakage is found, do not touch the product or power cable. Also, ventilate
the area immediately.

 Sparks can cause an explosion or fire.

Do not lift or move the product by pulling the power cable or any cable.

 Otherwise, the cable may be damaged and product failure, an electric shock

or fire may result.

Do not use or keep combustible spray or an inflammable substance near the
product.

 An explosion or fire may result.

Ensure the vents are not blocked by tablecloths or curtains.

 Otherwise, a fire may result from an increased internal temperature.

Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or inflammable
object (paper, match, etc.) into the vent or ports of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cable, and contact Samsung Customer Service
Center (page 72).

 Product failure, an electric shock or fire may result.

Do not place objects containing liquid (vases, pots, bottles, etc) or metallic
objects on top of the product.

 If water or any foreign substance enters the product, be sure to power off the

product, remove the power cable, and contact Samsung Customer Service
Center (page 72).

 Product failure, an electric shock or fire may result.

!

!

GAS

!

100

11

Before Using the Product

Before Using the Product

Caution

Disconnect the power cable from the power socket if you do not plan on using
the product for an extended period of time (vacation, etc.).

 Otherwise, a fire may result from accumulated dust, overheating, an electric

shock, or electric leakage.

Do not put DC power adapters together.

 Otherwise, a fire may result.

Remove the plastic bag from the DC power adapter before you use it.

 Otherwise, a fire may result.

Do not let water enter the DC power adapter or get the adapter wet.

 An electric shock or fire may result.

 Avoid using the product outdoors where it can be exposed to rain or snow.

 Be careful not to get the DC power adapter wet when you wash the floor.

Do not put the DC power adapter near to any heating apparatus.

 Otherwise, a fire may result.

Keep the DC power adapter in a well-ventilated area.

Do not use humidifiers or stoves around the product.

 An electric shock or fire may result.

Store the small accessories used with the product out of reach of children.

-_-

!

!

!

12

Before Using the Product

Before Using the Product

Do not place heavy objects on the product.

 Product failure or personal injure may result.

Do not increase the volume too high when using headphones (earphones).

 Sound particularly at a higher volume could potentially affect long-term

hearing.

13

1 Preparations

1

Preparations

1.1 Checking the Contents

1.1.1 Removing the Packaging

1 Open the packaging box. Be careful not to damage the product when you open the packaging with

a sharp instrument.

2 Remove the styrofoam from the product.

3 Check the components and remove the styrofoam and plastic bag.

 The appearance of actual components may differ from the image shown.

 This image is for reference only.

4 Store the box in a dry area so that it can be used when moving the product in the future.

14

Preparations

1

1 Preparations

1.1.2 Checking the Components

 Contact the dealer from whom you purchased the product if any item is missing.

 The appearance of the components and items sold separately may differ from the image shown.

Components

 Components may vary depending on the country.

 The stand base supplied with this product contains a circuit board. Care should be taken when

handling the base.

Items sold separately

The following items can be purchased at your nearest retailer.

Quick setup guide Warranty card

(Not available in some

locations)

User manual

Stand connector Stand base Power cable

DC power adapter

LAN cable USB cable HDMI-DVI cable

D-SUB cable DVI cable

15

Preparations

1

1 Preparations

1.2 Parts

1.2.1 Button

The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.

Icon Description

Power on or off the product.

16

Preparations

1

1 Preparations

1.2.2 Reverse Side

The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.

Ports Description

Connect to a USB device.

Connect to a network using the LAN cable.

Connect to an audio output device such as headphones.

Connect to the monitor using the D-SUB cable.

Connect to the monitor using the DVI cable.

Connect to the DC power adapter.

DC 14V IN

DVI OUTRGB OUTAUDIO

OUT

LAN

LAN

A

UDIO

OUT

RGB OUT

DVI OUT

DC 14V IN

17

Preparations

1

1 Preparations

1.2.3 Right Side View

The color and shape of parts may differ from what is shown. Specifications are subject to change
without notice to improve quality.

Ports Description

Connect to an audio output device such as headphones.

Connect to a microphone.

Connect to a USB device.

Speaker (located on both sides).

MIC

MIC

18

Preparations

1

1 Preparations

1.3 Installation

1.3.1 Reassembly

Ensure the monitor that will be connected to the stand complies with VESA standards.

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The monitor images in this manual are for reference only. Monitor is sold separately.

 Using screws longer than the supplied screws may cause internal product damage.

 Do not use a monitor or screw that does not comply with VESA standards. Also, do not use

excessive force when attaching the stand to the monitor. The product may get damaged or fall and
cause personal injury. Samsung shall not be held liable for any damage or injury caused by using
improper screws or attaching the wall-mount kit or desktop stand using excessive force.

Prepare a monitor that will be
connected to the stand. Put a
protective cloth or cushion on a
flat surface. Next, place the
monitor facing down onto the
cloth or cushion.

Align the grooves on the monitor
to the grooves on the stand
connector. Then, fasten with
screws.

Insert the stand base into the
stand in the direction of the
arrow.

Fasten the screw tightly (using a
screwdriver or coin) into the
bottom of the stand base.

After installing the stand, place
the product upright.

19

Preparations

1

1 Preparations

Caution

Do not unfasten the lock or remove the fixing pin on the stand
before attaching the stand base to the stand.

Do not hold the product upside down only by the stand.

20

Preparations

1

1 Preparations

1.3.2 Adjusting the Product Height

Adjust the stand height after attaching the stand to the monitor.

The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 Hold the top center of the product and adjust the height carefully.

Remove the fixing pin. Unfasten the lock (outward direction) fixing the

stand height.

Adjust the stand height as desired. Fasten the lock (inward direction) on the stand.

21

Preparations

1

1 Preparations

1.3.3 Anti-theft Lock

An anti-theft lock allows you to use the product securely even in public places. The locking device shape

and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft

locking device for details. The lock device is sold separately.

To lock an anti-theft locking device:

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2 Put one end of the cable through the loop on the other end.
3 Insert the locking device into the anti-theft lock slot at the back of the product.
4 Lock the locking device.

 An anti-theft locking device can be purchased separately.

 Refer to the user guide provided with your anti-theft locking device for details.

 Anti-theft locking devices can be purchased at electronics retailers or online.

 The monitor images in this manual are for reference only. Monitor is sold separately.

22

2 Using "Windows Embedded Standard 7" (TB-WH)

2

Using "Windows Embedded Standard 7" (TB­WH)

2.1 What is "Windows Embedded Standard 7" Client?

The Microsoft Windows Embedded Standard 7 (WES7) client uses the Microsoft Windows

Embedded Standard 2011 OS. When the WES client is connected to a server where Citrix

XenDesktop, VMWare View Client, or Microsoft Remote Desktop Connection service is available,

the keyboard, mouse, audio/video, and display data will be forwarded to the client through the network

between the client and server.

Connectable Servers

 A Citrix XenDesktop Server

 Microsoft Windows 2000/2003/2008 Server where the Terminal Service and Citrix

XenServer are installed

 A VMWare View Client Server

 Microsoft Windows 2000/2003/2008 Server where the Terminal Service and VMWare

Server are installed

 A Microsoft RDP (Remote Desktop Protocol) Server

 Microsoft Windows 2000/2003/2008 Server where the Terminal Services are installed

 Microsoft Windows 7 Professional

This manual describes the functions provided by the WES Client. However, it does not explain general
functionalities of WES. For more general information on Windows 7, refer to Windows 7 Help provided
by Microsoft.

23

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.2 Connection to Use "Windows Embedded Standard 7"

2.2.1 Before Connecting

Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

 The port names may vary depending on the monitor.

 For details on how to change the input source for your monitor, refer to the monitor user manual.

 The monitor images in this manual are for reference only. Monitor is sold separately.

24

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.2.2 Connection Using the D-SUB Cable (Analogue Type)

1 Connect the D-SUB cable to [RGB IN] on the back of the monitor and [RGB OUT] on the stand

base.

2.2.3 Connection Using the DVI Cable

1 Connect the DVI cable to [DVI IN] on the back of the monitor and [DVI OUT] on the stand base.

RGB OUTRGB IN

DVI OUTDVI IN

25

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.2.4 Connecting a Microphone

1 Connect the microphone to [MIC] on the right side of the stand base.

2.2.5 Connecting to Headphones or Speakers

1 Connect an audio output device (headphones or speakers) to [AUDIO OUT] on the back or [ ] on

the right side of the stand base.

MIC

AUDIO OUT

26

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.2.6 LAN Connection

1 Connect the LAN cable to [LAN] on the back of the stand base.

 It is not supported when the network speed is below or equal to 10Mbps.

 Ensure you use the CAT 5 (*STP type) cable.

*Shielded Twist Pair

2.2.7 Connecting USB Devices

1 Connect USB devices (keyboard, mouse, etc.) to [ ] on the back or right side of the stand base.

LAN

27

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.2.8 Connecting the Power

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The monitor images in this manual are for reference only. Monitor is sold separately.

 For details on how to connect the power cable to the monitor, refer to the monitor user manual.

Connect the power cable to the DC power
adapter. Next, connect the DC power
adapter to [DC 14V IN] on the stand base.

Plug in the power cable to the power socket.

DC 14V IN

28

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.3 Using "Windows Embedded Standard 7"

2.3.1 Logon

When the client starts, you can logon to the server by entering your username and password. The default

account IDs are Administrator and User. The corresponding passwords are not set.

2.3.2 "Windows Embedded Standard 7" Desktop

User

When you log in, the User Desktop appears. The default icons that appear on the User Desktop are

Recycle Bin, Computer, Citrix Online Plug in, VMWare View Client, Remote Desktop Connection

and Internet Explorer. You can also run this connection from the Start menu. The audio volume icon

and system time are displayed on the User Taskbar.

When logged on as a user, there are many restrictions that protect the system from incorrect user

actions. You cannot access the system drives and there are restrictions on configuring properties for

them. To configure the client’s advanced and detailed settings, log on as an administrator.

Administrator

If you logon as Administrator, the Administrator Desktop appears. The default icons that appear on the

Administrator Desktop are Recycle Bin, Computer, Citrix Online Plug in, VMWare View Client,

Remote Desktop Connection and Internet Explorer. You can also run the Citrix Online Plug in,

VMWare View Client, Remote Desktop Connection, and Internet Explorer from the Start menu. The

audio volume icon, Enhanced Write Filter status icon, and system time are displayed on the

Administrator Taskbar. The Administrator privilege is required for adding and removing programs.

Log off, Restart, Shut down

 To log off the current session, shut down or restart your client, use the Start menu. [Start Shut

down]. The Shut Down Windows dialog box is displayed. To shut down the client immediately,

select [Start Shut down]. To select Log off, Restart, etc., move the mouse over the icon
next to [Shut down]. Alternatively, you can perform Log off or Shut down using the Windows
Security Dialog box by pressing [Ctrl + Alt + Del]. If ‘Force Auto Log on’ is activated, you will be
immediately logged on after each log off.

 The Client Log off, Restart and Shut down take effect on the operations of the EWF (Enhanced

Write Filter). To keep the changed system configuration, you must save a cache for the current
system session into flash memory. Failing to do so will cause the changed configuration to be lost
when the client is shut down or restarted. (In the case of logging off, the configuration is
remembered when loggin in again.) For more information on the Enhanced Write Filter, refer to the
Program Help.

▶

29

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

2.3.3 Programs

Remote Desktop Connection

You can control a running terminal server or another computer (Windows 95 or later) remotely through a

remote desktop connection.

 Remote Desktop

 Windows 7 Professional or Windows 2000/2003/2008 Server must be installed on the

computer to be controlled remotely. This computer is called a host.

 A remote computer running on an operating system later than Windows 95 is required. This

remote computer is called

a client. The client software for the remote desktop connection must be

installed on the client.

 You must also be connected to the Internet. A broadband Internet connection is good for high

performance. However, because the remote desktop transmits a minimum set of data including
the display data and keyboard data to control the host remotely, a broadband Internet
connection is not required. You can run a remote desktop on a low bandwidth Internet
connection.

When running a remote desktop on Windows 7 Professional, you cannot use the operating
system of your computer.

 Enabling Your Computer as the Host

You must enable the Remote Desktop feature to control it from another computer. You must be

logged on as an administrator or a member of the Administrators group to enable Remote

Desktop on your computer. Follow these steps:

1 Open the System folder in the Control Panel.
2 Go to [Start Control Panel System and Security System], and click Remote

settings.

3 If you want to block other PCs from accessing your PC using Remote Desktop or

RemoteApp, select “Don't allow connections to this computer.”

 To allow a remote PC to access your PC using any version of Remote Desktop or RemoteApp,

select "Allow connections from computers running any version of Remote Desktop (less
secure)" This option is suitable if you do not know the Remote Desktop Connection version

being used on other PCs. Note that this option is less secure than the next option (option 3).

 To allow a remote PC to access your PC using a Remote Desktop or RemoteApp version

requiring a network level authentication, select "Allow connections from computers running any

30

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

version of Remote Desktop (less secure)" to run Remote Desktop using network-level

authentication.

 Start a Remote Desktop Session on the Client

Once you have enabled your host computer to allow remote connections and installed the client

software on a Windowsbased client computer, you are ready to start a Remote Desktop session.

You must first establish a virtual private network connection or remote access service connection

from your client computer to your host computer. To connect to another remote desktop, follow the

instructions below.

1 Go to [Start All Programs Accessories Remote Desktop Connection] or double-

click the Remote Desktop Connection icon to open Remote Desktop Connection.

2 Enter the host computer name. You can configure detailed settings by clicking the Options

button.

31

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

3 Options

- General : Enter in the login information for the host computer. To log in automatically, enter in

the user name and password.

- Display : The Remote Desktop Connection sends and receives compressed screen data. If

you set the resolution and color quality to the high option, the speed may become slow.

32

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

- Local Resource : Specify whether to use the hard disks and ports.

- Programs : Select an application and specify the folder where you want to run the application

when a connection is established to the host PC.

33

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

- Experience : Specify the connection speed and the menu items you want to use on the

remote PC connected. The settings specified will be shared with the host PC.

- Advanced : Protect your personal information when a connection is established.

4 Click Connect. The Log On to Windows dialog box appears.
5 In the “Log On to Windows” dialog box, type your username, password, and domain (if

required), and then click OK. The Remote Desktop window will open and you will see the
desktop settings, files, and programs that are on

the host computer.

For more information on Remote Desktop Connections, visit the Microsoft web site.

34

Using "Windows Embedded Standard 7" (TB­WH)

2

2 Using "Windows Embedded Standard 7" (TB-WH)

Internet Explorer

A WES Client includes Internet Explorer. This program is permitted for all users. Microsoft website.

For more information on Internet Explorer, visit the Microsoft website.

Enhanced Write Filter (EWF)

Enhanced Write Filter (EWF) protects a flash volume from write access and consequently, preserves

the durability of the flash device. EWF provides read and write access through a cache to the client

instead of allowing direct access to a flash volume.

If EWF is activated, data is not stored to the flash. The data stored in the cache is only effective while the

client is operating. The cached data will be lost when restarting or shutting down your client. Therefore, to

store the data written to the registry, favorites and cookie folders, etc., the content stored in the cache

should be transferred to the flash. An error message is displayed when it is not possible to write to the

cache due to a lack of memory. If this message is displayed, you have to deactivate EWF to flush the

EWF cache. The user can double-click the EWF icon on the tray at the bottom right of the screen to call

the EWF Manager. A user can also change the EWF configuration by entering EWF management

commands at the command prompt. This task requires the Administrator privilege.

 Enable write filter and restart the system.

If the EWF is disabled, enable it. If this item is selected, the cache is flushed and the EWF is enabled.

After restarting your computer, the configurations and file system information for the client are written

to a cache. You can also perform this operation by entering “ewfmgr.exe c: -enable” at the

command prompt and restarting your computer.

 Disable write filter and restart the systems.

This item is activated when the EWF is running. If this item is selected, the current states of the client

(saved in a cache) are saved to a flash volume and the EWF is disabled. After restarting your

computer, the configurations and file system information for the client are written to a flash volume.

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You can also perform this operation by entering “ewfmgr.exe c: -commitanddisable” at the

command prompt and restarting your computer.

 Commit changes to disk.

This item is activated when the EWF is running. If this item is selected, the current states of the client

(saved in a cache) are saved to a flash volume. However, the state of EWF will not be changed. You

can also perform this operation by entering “ewfmgr.exe c: -commit” at the command prompt.

You can view the configurations for the protected volumes by entering “ewfmgr.exe c:” at the
command prompt.

File-Based Write Filter (FBWF)

The File-Based Write Filter (FBWF) protects the memory of the client from being overwritten by any

unauthorized user. By restricting excessive writing into the memory, the FBWF allows you to use the

client for a long time. If you request I/O, the FBWF has the client perform its operations using the cache

instead of the memory so that the memory can be protected.

The data saved in the cache is preserved while the client operates normally. It is removed when it is

restarted or exited. To save the changes, you should write the relevant file onto the disk using the commit

command. If you don’t know which file is changed, disable the FBWF, change it, and enable it again.

You can control the FBWF using the various options of the command at a command prompt.

 FBWF Configuration

 Current FBWF status : Displays the current status of the FBWF (Enabled or Disabled).

 Boot command : Displays the FBWF command that will be performed at the next boot-up.

 RAM Used by FBEF : Displays the size of the RAM the FBWF is using. If the current status is

set to "Disabled", the used memory is displayed as 0 KB.

 Threshold : Displays the maximum size of the RAM that the FBWF can use.

 FBWF Command

 Enable the FBWF and reboot the system : Enables the disabled FBWF and restarts the

client. If the client is not restarted, only the boot command is changed to BWF_ENABLE and the
current status is not changed.

 Disable the FBWF and reboot the system : Disables the enabled FBWF and restarts the

client. If the client is not restarted, only the boot command is changed to FBWF_DISABLE and
the current status is not changed.

 Commit files : Even if the disks are protected by the FBWF, you can add or delete the files you

want to save on them. To write the changes onto the disk, click the [Write the changes to the
disk] button.

 Session Status

 Current session : Displays the volumes being protected by the FBWF and a list of the folders

and files on those

volumes that are excepted from protection by the

FBWF

.

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 Next session : Select the volumes that will be protected by the FBWF when the client is

booted up next time. Also, select the folders and files that you want to except from protection
by the FBWF.

Windows Media Player

The WES Client includes Windows Media Player 12. With Windows Media Player, you can play audio

and video files on a website.

2.3.4 Configuring Utilities

Local Drive

 C Drive

The C drive is used for the system. The client OS will not operate if space available on the system

drive is not sufficient. Ensure sufficient space is available on the C drive. EWF can help maintain

available space by preventing the C drive being written to directly.

 Saving Files

Your client uses a fixed size of flash memory. Therefore, it is better to save files to the server rather

than to your client.

Mapping a Network Drive

The Administrator can map a folder to a network drive. To keep the mapping information after restarting

the client, take note of these directions carefully.

 Select the Reconnect at logon checkbox in the Map Network Drive dialog box.

 If the EWF or FBWF is enabled, you must disable it before proceeding with installation.

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2.3.5 Recover the System

Overview

The WES Client provides a recovery function which allows you to revert to a backed up system when

encountering a serious problem. You can back up an OS image which is working normally to USB

memory or the PXE server. You can revert to a backed up image when your client has one of these

problems:

 When a system file is deleted accidentally or is corrupted

 When the client computer is unstable or there is a problem with a device driver

 When problems occur, after installing a new program or device

 When the client computer is infected with a virus

 When Windows Embedded Standard fails to start When a system file is deleted accidentally or is

corrupted

How to Recover the System

 Recovery Using USB Memory

By following these steps, you can save all necessary files to USB memory, and boot up with the

backed up system on the USB memory and recover the system.

1 Perform system formatting for your USB memory in order to make it bootable.
2 Save the Windows Embedded Standard image and the Backup/Recovery Utility which will be

recovered later to your USB memory.

3 Boot up with the USB memory.
4 Recover the system using the Windows Embedded Standard image and the Backup/

Recovery Utility in the USB memory.

 Recovery Using Network Booting

This method is provided through the PXE (Preboot eXecution Environment) server. The PXE sever

provides a client/server interface based on TCP/IP, DHCP, and TFTP. It allows an administrator at a

remote location to configure and boot the operating system onto a client over a network.

 Implement a PXE server.

 Save the Windows Embedded Standard image and the Backup/Recovery Utility which will be

recovered later onto the PXE server.

 Boot the client via the network.

 Recover the system using the Windows Embedded Standard image and the Backup/Recovery

Utility saved on the PXE server via the network.

For more information, refer to the PXE Server User Manual.

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2.4 MagicRMS Pro

2.4.1 About MagicRMS Pro

The MagicRMS Pro program can be used to remotely control a Samsung network monitor. The design

of the user-oriented interface makes it easy and convenient to use.

Using MagicRMS Pro, you can schedule a task to be performed at a specified time on a network

monitor.

Also, you can manage multiple network monitors efficiently by grouping or filtering them according to

specific conditions.

To use the MagicRMS Pro Solution or MagicRMS Pro Agent and to view the user guide, visit

www.samsunglfd.com. Go to Support>Download Center, and search for MagicRMS to download.

Open source license notice

In the case of using open source software, Open Source licenses are available on the MagicRMS

Pro Agent.

Open Source License Notice is written only English.

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3.1 About "Zero Client"

The "Zero Client" uses a Linux operating system. When the Client connects to a server where the Citrix

XendDesktop/XenApp service is available, information relating to the keyboard, mouse, audio/video and

display data is transmitted from the Client to the server over the network.

HDX MediaStream Flash Redirection is supported only in Citrix Receiver 12.x or later.

Note that the Server is only compatible with Flash Player 11.x or earlier.

 HDX MediaStream Flash Redirection

Allows you to download and play Flash content on the Client.

Compatible servers

 Citrix XenDesktop/XenApp server

 Microsoft Windows 2000/2003/2008 server where the Terminal Service and Citrix XenServer

are installed

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3.2 Connection to Use the "Zero Client"

3.2.1 Before Connecting

Pre-connection Checkpoints

 Before connecting a source device, read the user manual provided with it.

The number and locations of ports on source devices may differ from device to device.

 Do not connect the power cable until all connections are completed.

Connecting the power cable during connection may damage the product.

 Check the types of ports at the back of the product you want to connect.

 The port names may vary depending on the monitor.

 For details on how to change the input source for your monitor, refer to the monitor user manual.

 The monitor images in this manual are for reference only. Monitor is sold separately.

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3.2.2 Connection Using the D-SUB Cable (Analogue Type)

1 Connect the D-SUB cable to [RGB IN] on the back of the monitor and [RGB OUT] on the stand

base.

3.2.3 Connection Using the DVI Cable

1 Connect the DVI cable to [DVI IN] on the back of the monitor and [DVI OUT] on the stand base.

RGB OUTRGB IN

DVI OUTDVI IN

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3.2.4 Connecting a Microphone

1 Connect the microphone to [MIC] on the right side of the stand base.

3.2.5 Connecting to Headphones or Speakers

1 Connect an audio output device (headphones or speakers) to [AUDIO OUT] on the back or [ ] on

the right side of the stand base.

MIC

AUDIO OUT

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3.2.6 Connecting to a Server (LAN/USB Connection)

1 Connect the [LAN] port on the back of the stand base to the server using the LAN cable.

 It is not supported when the network speed is below or equal to 10Mbps.

 Ensure you use the CAT 5 (*STP type) cable.

*Shielded Twist Pair

2 Connect USB devices (keyboard, mouse, etc.) to [ ] on the back or right side of the stand base.

(To use the [ ] port, ensure the Client is connected to the server.)

LAN

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3.2.7 Connecting the Power

 The color and shape of parts may differ from what is shown. Specifications are subject to change

without notice to improve quality.

 The monitor images in this manual are for reference only. Monitor is sold separately.

 For details on how to connect the power cable to the monitor, refer to the monitor user manual.

Connect the power cable to the DC power
adapter. Next, connect the DC power
adapter to [DC 14V IN] on the stand base.

Plug in the power cable to the power socket.

DC 14V IN

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3.3 Using the "Zero Client"

3.3.1 Login

 Username : Enter the user name that will be used to connect to the "Citrix" server.

 Password : Enter the password that will be used to connect to the "Citrix" server.

 Domain : Enter the domain that will be used to connect to the "Citrix" server.

Ensure Broker Server is enabled under Network.

3.3.2 Message Box

MagicRMS

When the MagicRMS server is on, messages received from the server are displayed on the screen.

Message

The Identity function of MagicRMS allows you to check the host name of the Client.

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Identity

The Identity function of MagicRMS allows you to check the host name of the Client.

Disconnect Message

If the Client is disconnected from the network, a message will appear indicating the disconnection. In this

case, if you are logged on, the desktops/applications connected will disconnect and log off.

3.3.3 Toolbar

Network

You can view or configure the network and server settings for the Client.

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Local Network

You can configure the IP to connect the Client to a network.

 Link Speed & Duplex : Select a network connection type and speed.

 To use a static IP, deselect Enable DHCP and specify the IP.

 To use DHCP, select Enable DHCP.

Name Servers

Configure the DNS Domain and DNS Server information on the Client.

 Specify the DNS Domain.

 Specify the DNS Servers. More than one DNS Server can be entered using “,”. e.g.)

192.168.0.1,192.168.1.1

DHCP Options

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To automatically configure several settings for the Client all at once using DHCP upon boot up, configure

the DHCP Options IDs.

 Ensure the setting is specified between 128 and 254.

 If this option is configured, the setting specified will replace the customized setting.

Requirements

 Local Network must be set to Enable DHCP.

 Information about the Options IDs must be configured on the DHCP server.

Security

Client provides a security function using IEEE802.1x authentication.

Available modes

 EAP-PEAP (MSCHAPv2, PEAP version Automatic)

 EAP-TLS

To use this function, select Enable IEEE802.1x Authentication and specify the Authentication mode.

1 EAP-PEAP

To use EAP-PEAP mode, set the Authentication mode to EAP-PEAP.

Click Properties, and enter the Username and Password for authentication.

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2 EAP-TLS

To use EAP-TLS mode, set the Authentication mode to EAP-TLS.

Click Properties, and configure the following settings for authentication. To select a certificate,

ensure you copy the authentication file to the Client using Certification Management.

a. Enter the Identity information.

b. Select a CA certificate file (*.der, *.pem, *.crt, *.cer).

c. Select a Private key file.

d. Enter the Private key password.

3 Certification Management

For you to manage authentication files that are used in EPA-TLS mode, the following menu options

are provided.

a. An option for copying a file using several methods including USB Storage (The file will be

copied to a specific directory on the Client. )

b. An option for deleting a saved file

Broker Server

Enter information to connect to the Citrix server.

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 Enter the IP address of the Citrix server.

 Specify the Default Username and Default Domain that will be used to connect to the server.

Remote Management

You can configure the settings for servers that manage the Client, enter information about the servers, or

view the status of the servers.

For details on the MagicRMS function, refer to the MagicRMS user manual.

1 File Server

Configure the FTP server to connect to in order to upgrade the firmware on the Client. The

information configured will be used to upgrade the firmware when the Client boots up.

 Address : Enter the IP address of the FTP server.

 Path : Enter the Path of the FTP server where the new firmware is saved.

 Username : Enter the Username that will be used to connect to the FTP server.

 Password : Enter the Password that will be used to connect to the FTP server.

Requirements

 Ensure the FTP server is working properly.

 The new firmware must be in a compatible file format.

2 MagicRMS Connection

Enter the Connection information to connect to the MagicRMS server.

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 Multicast

Enable this option if you want to automatically connect to the MagicRMS server. Specify the IP

Address and Port number for Multicast. If the MagicRMS server is assigned with the same IP

address and port number as the Client, it will automatically connect to the Client.

 Server Assignment

If you know the static IP address and port number of the MagicRMS server, you can manually

enter them to connect to the server.

3 MagicRMS Contact

Enter information to identify the Client on the MagicRMS console.

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4 MagicRMS Status

You can check the connection status of the MagicRMS server. If there are connection issues, check

the server connection and select Start, Stop, or Restart to start the server.

To view details of the MagicRMS server logs, click View Log.

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5 Network Tools

Network Tools can be used to check the connection status between the Client and network.

 Ping

Using the Ping command, you can check the status of the network connection for the IPs

entered.

 Trace Route

Using the Route command, you can check the network connection status for the IPs entered.

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Terminal Properties

Configure the properties of the Client.

System

1 General

 Terminal Name : Change the Client name. The default name is “TS_ + MAC information."

 Reset the system setting to factory default : Reset the Client settings by selecting the

checkbox.

Select Yes in the Notice window that appears after selecting the checkbox. The settings will be

reset.

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2 Power Management

 Control the power supply to the Client by changing the Screen Off setting. The Client will

activate Power Management if it is left idle for a specified amount of time.

The following time settings are available to choose from.

 Never

 5 minutes

 10 minutes

 30 minutes

 1 hour

 2 hours

3 Time/Date

Set the clock on the Client.

 Time Zone

Enter the Time Zone information to apply to the Client. Click Change, and select the time zone

desired.

To enable DayLight Saving, select the Enable DayLight Saving checkbox and select the

number of hours to apply.

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 Time/Date Format

 Time Format / Date Format : Specify the format to display the time and date on the

toolbar.

 Time Servers : Enter the Time Server information provided online. The time and date on

the Client will automatically be set.

Display

Configure the settings for display devices connected to the Client.

1 Orientation

Configure the screen orientation of the selected display device.

You can select Horizontal or Vertical.

2 Resolution

Set the resolution of the selected display device.

The resolutions available vary depending on the display device.

3 Multiple Display

When two display devices are connected to the Client, specify how you will use the screens.

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 To display the same desktop on the displays, select Clone. When Clone is selected, the same

Orientation and Resolution will be applied to the displays.

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 To display an extended desktop on the two displays, select Extend.

The display selected as the primary screen will be placed on the left.

To set the selected display as the primary screen, select the Set as the main screen

checkbox.

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When only one display device is connected, the Multiple Display option is disabled.

Toolbar

Select whether to display the toolbar or enable the shortcut keys on the Client.

 Always hide toolbar

Hide the toolbar on the screen: select the checkbox and minimize the toolbar. To unhide the toolbar,

press the corresponding shortcut key.

 Disable hotkey(CTRL-ALT-UP) to invoke toolbar

Shrink the toolbar by pressing the corresponding shortcut key (CTRL-ALT-UP). To expand the

toolbar, click the arrow button on the minimized toolbar.

The two options above cannot be enabled at the same time.

Sound

Adjust the sound on the Client.

 Volume : Adjust the volume using the scrollbar.

 Mute : Mute the sound.

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Input

1 Keyboard

You can configure the keyboard settings for the Client.

 Character Set : Specify the character encoding method to use on the Client.

 Keyboard Language : Specify the keyboard language.

 Repeat Rate : Specify the keyboard sensitivity.

2 Mouse

You can configure the mouse settings for the Client.

 Mouse Speed : Configure the mouse movement sensitivity.

 Buttons : Activate the left-handed mouse mode.

Printer

1 LPDs

Configure the LPD-type printer settings.

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2 SMBs

Configure the SMB-type printer settings.

Information

You can view the Client information.

General

 Firmware : View the version of the firmware on the Client.

 Checksum : View the checksum of the firmware on the Client.

 Citrix Receiver : View the version of the Citrix Receiver used on the Client.

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 Terminal Name : View the Terminal Name of the Client.

Hardware

 CPU : View information about the CPU on the Client.

 CPU Busy : View the current CPU usage on the Client.

 Memory size : View the total amount of memory on the Client.

 Free Memory : View the amount of memory currently available on the Client.

 Resolution : View the display resolution configured on the Client.

 System up Time : View the amount of time the Client has been running.

Network

 IP Address : View the IP information configured on the Client.

 Subnet Mask : View the subnet mask configured on the Client.

 Default Gateway : View the Default Gateway configured on the Client.

 DHCP Lease : View the amount of time (in seconds) it takes for an IP address to be assigned when

the Client uses DHCP.

 Speed & Duplex : View the speed and duplex information of the link that is used when the Client

connects to a network.

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 Mac Address : View the Mac Address of the network adapter on the Client.

Open Source Notice

You can view details of the Open Source components used on the Client.

Shutdown

You can log off, close, or restart the Client.

Open source license notice

In the case of using open source software, Open Source licenses are available on the product
menu.

Open Source License Notice is written only English.

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1 Log-off from account “***”

Log off from the Client if you are logged on. This option is enabled only when you are logged on to

the Client. To log off, select Yes in the Notice window.

2 Shutdown the system

You can close the Client. To close the Client, select Yes in the Notice window.

3 Restart the system

You can restart the Client. To restart the Client, select Yes in the Notice window.

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Remote Desktop

You can view a list of desktops and applications (on the Citrix Server) the Client can connect to when

logged on.

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Desktop List

1 Connect

You can connect to a desktop or application on the list by clicking the corresponding Connect

button or double-clicking the desktop or application desired.

When a connection to a desktop or application is established, the Connect button for the desktop or

application will be replaced by the Disconnect button in the Desktop List. The corresponding

desktop or application row in the list will be highlighted as shown below.

You can connect to more than one desktop or application. The names of the desktops and

applications connected will be highlighted.

2 Disconnect

The Disconnect button disconnects the corresponding desktop or application connected. When

the desktop or application is disconnected, a list of connected desktops or applications will appear if

there are any.

3 Refresh

To update the Desktop List that contains a list of desktops or applications on the Citrix Server, click

Refresh.

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4 Reconnect

You can display desktops and applications that are not displayed even though they are connected

to the Client. Double-click the desktop or application desired. The corresponding desktop or

application row in the list will be highlighted.

Double-click Memo. A notepad window will be displayed.

Status Icon

Network icon: Display the current network status using an icon.

1 Not connected to the network.

2 Attempting to connect to the network.

3 Connected to the network.

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Terminal Lock

This menu locks the Network and Terminal Properties options so that their settings cannot be

changed.

The corresponding shortcut key is [CTRL + ALT + F6].

 How to lock the two options

Press and hold the shortcut key for a specified time (about 8 seconds).

When the lock is on, the options locked will be indicated on the toolbar as shown below.

 How to unlock the two options

Press and hold the shortcut key for a specified time (about 8 seconds).

Note that you are prompted to enter the password in order to unlock the two options.

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4 Troubleshooting Guide

4

Troubleshooting Guide

4.1 Requirements Before Contacting Samsung Customer
Service Center

4.1.1 Check the following.

Sound issue

There is no sound. Check the connection of the audio cable or adjust

the volume.

Check the volume.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the
maximum level, adjust the volume in the audio
settings program.

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5 Specifications

5

Specifications

5.1 General

The above specifications are subject to change without notice to improve quality.

This device is a Class B digital apparatus.

Model Name TB-WH TB-CH

Power Supply This product uses 100 to 240V. Refer to the label at the back of

the product as the standard voltage can vary in different countries.

Monitor connectors RGB OUT (D-Sub) port, DVI OUT port

Server connector LAN

Speaker 1 W x 2

USB USB 2.0 x 6 (Down stream)

Dimensions (W x H x D) /

Weight

244.0 X 340.0 X 227.0 mm / 9.6 X 13.4 X 8.9 inches /

2.3 kg / 5.1 lb

Environmental
considerations

Operating Temperature : 50˚F ~ 122˚F (10˚C ~ 50˚C)

Humidity : 10 % – 90 %, non-condensing

Storage Temperature : -4˚F ~ 113˚F (-20˚C ~ 45˚C)

Humidity : 5 % – 90 %, non-condensing

VESA (V x H) 75 x 75 mm / 100 x 100 mm

(USA only)

Dispose unwanted electronics through an approved recycler.

To find the nearest recycling location, go to our website:

www.samsung.com/recyclingdirect or call, (877) 278 - 0799

CALIFORNIA USA ONLY (Applicable for networking models only.)

This Perchlorate warning applies only to primary CR(Manganese Dioxide) Lithium coin cells in the
product sold or distributed ONLY in California USA

"Perchloate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate."

71

Specifications

5

5 Specifications

5.2 Power consumption

 The power consumption level can vary in different operating conditions or when settings are

changed.

 To reduce the power consumption to 0 watts, turn off the switch on the adapter or disconnect the

power cable. Be sure to disconnect the power cable when you will not be using the product for an
extended period of time. To reduce the power consumption to 0 watts when the power switch is
not available, disconnect the power cable.

PowerSaver

Normal operation mode

Stand by (S3)

Power off

(S5)

(Power

button off)

Power off

(Power

switch off)

Typical Rating

Power lamp On Off Off Off

Power

Consumption

11 W 35 W Less than 2 W Less than 2 W 0 W

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Appendix

Appendix

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.

NORTH AMERICA

U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com

CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca

(English)

http://www.samsung.com/ca_fr
(French)

MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com

LATIN AMERICA

ARGENTINE 0800-333-3733 http://www.samsung.com

BOLIVIA 800-10-7260 http://www.samsung.com

BRAZIL 0800-124-421

4004-0000

http://www.samsung.com

CHILE 800-SAMSUNG (726-7864)

From mobile [phone]

http://www.samsung.com

COLOMBIA 01-8000112112 http://www.samsung.com

COSTA RICA 0-800-507-7267 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

DOMINICA 1-800-751-2676 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

ECUADOR 1-800-10-7267 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

EL SALVADOR 800-6225 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

73

Appendix

Appendix

GUATEMALA 1-800-299-0013 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

HONDURAS 800-27919267 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

JAMAICA 1-800-234-7267 http://www.samsung.com

NICARAGUA 00-1800-5077267 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

PANAMA 800-7267 http://www.samsung.com/latin

(Spanish)

http://www.samsung.com/latin_en
(English)

PERU 0-800-777-08 http://www.samsung.com

PUERTO RICO 1-800-682-3180 http://www.samsung.com

TRINIDAD & TOBAGO 1-800-SAMSUNG (726-7864) http://www.samsung.com

VENEZUELA 0-800-100-5303 http://www.samsung.com

EUROPE

AUSTRIA 0810 - SAMSUNG

(7267864, € 0.07/min)

http://www.samsung.com

BELGIUM 02-201-24-18 http://www.samsung.com/be

(Dutch)

http://www.samsung.com/be_fr
(French)

BOSNIA 05 133 1999 http://www.samsung.com

BULGARIA 07001 33 11 , normal tariff http://www.samsung.com

CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com

CYPRUS 8009 4000 only from landline

([phone] from mobile
and land line

http://www.samsung.com

LATIN AMERICA

74

Appendix

Appendix

CZECH 800 - SAMSUNG (800-726786) http://www.samsung.com

DENMARK 70 70 19 70 http://www.samsung.com

EIRE 0818 717100 http://www.samsung.com

ESTONIA 800-7267 http://www.samsung.com

FINLAND 09 85635050 http://www.samsung.com

FRANCE 01 48 63 00 00 http://www.samsung.com

GERMANY 0180 5 SAMSUNG bzw.

0180 5 7267864* (*0,14 €/Min. aus
dem dt. Festnetz, aus dem
Mobilfunk max. 0,42 €/Min.)

http://www.samsung.com

GREECE 80111-SAMSUNG (80111 726

7864) only from land line

([phone] from mobile
and land line

http://www.samsung.com

HUNGARY 06-80-SAMSUNG (726-7864) http://www.samsung.com

ITALIA 800-SAMSUNG (726-7864) http://www.samsung.com

LATVIA 8000-7267 http://www.samsung.com

LITHUANIA 8-800-77777 http://www.samsung.com

LUXEMBURG 261 03 710 http://www.samsung.com

MACEDONIA 023 207 777 http://www.samsung.com

MONTENEGRO 020 405 888 http://www.samsung.com

NETHERLANDS 0900 - SAMSUNG

(0900-7267864) (€ 0,10/Min)

http://www.samsung.com

NORWAY 815 56480 http://www.samsung.com

POLAND 0 801-1SAMSUNG (172-678)

[phone]

http://www.samsung.com

PORTUGAL 808 20 - SAMSUNG (808 20 7267) http://www.samsung.com

RUMANIA 08008 SAMSUNG (08008 726

7864)

TOLL FREE No.

http://www.samsung.com

SERBIA 0700 Samsung (0700 726 7864) http://www.samsung.com

SLOVAKIA 0800 - SAMSUNG (0800-726 786) http://www.samsung.com

SPAIN 902 - 1 - SAMSUNG (902 172 678) http://www.samsung.com

EUROPE

Samsung Electronics Czech and Slovak, s.r.o.,
Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8

75

Appendix

Appendix

SWEDEN 0771 726 7864 (SAMSUNG) http://www.samsung.com

SWITZERLAND 0848-SAMSUNG

(7267864, CHF 0.08/min)

http://www.samsung.com/ch
(German)

http://www.samsung.com/ch_fr
(French)

U.K 0330 SAMSUNG (7267864) http://www.samsung.com

CIS

ARMENIA 0-800-05-555 http://www.samsung.com

AZERBAIJAN 088-55-55-555 http://www.samsung.com

BELARUS 810-800-500-55-500 http://www.samsung.com

GEORGIA 0-800-555-555 http://www.samsung.com

KAZAKHSTAN 8-10-800-500-55-500

(GSM: 7799)

http://www.samsung.com

KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com

MOLDOVA 0-800-614-40 http://www.samsung.com

MONGOLIA [phone] http://www.samsung.com

RUSSIA 8-800-555-55-55 http://www.samsung.com

TADJIKISTAN 8-10-800-500-55-500 http://www.samsung.com

UKRAINE 0-800-502-000 http://www.samsung.com/ua

(Ukrainian)

http://www.samsung.com/ua_ru
(Russian)

UZBEKISTAN 8-10-800-500-55-500 http://www.samsung.com

ASIA PACIFIC

AUSTRALIA 1300 362 603 http://www.samsung.com

CHINA 400-810-5858 http://www.samsung.com

HONG KONG (852) 3698 - 4698 http://www.samsung.com/hk

(Chinese)

http://www.samsung.com/hk_en
(English)

EUROPE

76

Appendix

Appendix

INDIA 1800 1100 11

3030 8282

1800 3000 8282

1800 266 8282

http://www.samsung.com

INDONESIA 0800-112-8888

021-5699-7777

http://www.samsung.com

JAPAN 0120-327-527 http://www.samsung.com

MALAYSIA 1800-88-9999 http://www.samsung.com

NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com

PHILIPPINES 1-800-10-SAMSUNG (726-7864)

for PLDT

1-800-3-SAMSUNG (726-7864)
for Digitel

1-800-8-SAMSUNG (726-7864)
for Globe

02-5805777

http://www.samsung.com

SINGAPORE 1800-SAMSUNG (726-7864) http://www.samsung.com

TAIWAN 0800-329-999

0266-026-066

http://www.samsung.com

THAILAND 1800-29-3232

02-689-3232

http://www.samsung.com

VIETNAM 1 800 588 889 http://www.samsung.com

MIDDlE EAST

BAHRAIN 8000-4726 http://www.samsung.com/ae

(English)

http://www.samsung.com/ae_ar
(Arabic)

EGYPT 08000-726786 http://www.samsung.com

IRAN 021-8255 http://www.samsung.com

JORDAN 800-22273

065777444

http://www.samsung.com

KUWAIT 183-2255 http://www.samsung.com/ae

(English)

http://www.samsung.com/ae_ar
(Arabic)

ASIA PACIFIC

77

Appendix

Appendix

MOROCCO 080 100 2255 http://www.samsung.com

OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae

(English)

http://www.samsung.com/ae_ar
(Arabic)

SAUDI ARABIA 9200-21230 http://www.samsung.com/ae

(English)

http://www.samsung.com/ae_ar
(Arabic)

TURKEY 444 77 11 http://www.samsung.com

U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com

AFRICA

ANGOLA 91-726-7864 http://www.samsung.com

BOTSWANA 0800-726-000 http://www.samsung.com

CAMEROON 7095- 0077 http://www.samsung.com

COTE D’ IVOIRE 8000 0077 http://www.samsung.com

GHANA 0800-10077

0302-200077

http://www.samsung.com

KENYA 0800 724 000 http://www.samsung.com

NAMIBIA 8197267864 http://www.samsung.com

NIGERIA 0800-726-7864 http://www.samsung.com

SENEGAL 800-00-0077 http://www.samsung.com

SOUTH AFRICA 0860-SAMSUNG (726-7864) http://www.samsung.com

TANZANIA 0685 88 99 00 http://www.samsung.com

UGANDA 0800 300 300 http://www.samsung.com

ZAMBIA 211350370 http://www.samsung.com

MIDDlE EAST

78

Appendix

Appendix

Correct Disposal

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

Correct disposal of batteries in this product

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its
electronic accessories (e.g. charger, headset, USB cable) should not be disposed of
with other household waste at the end of their working life. To prevent possible harm to
the environment or human health from uncontrolled waste disposal, please separate
these items from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product,
or their local government office, for details of where and how they can take these items
for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the
purchase contract. This product and its electronic accessories should not be mixed with
other commercial wastes for disposal.

(Applicable in countries with separate collection systems)

The marking on the battery, manual or packaging indicates that the battery in this
product should not be disposed of with other household waste. Where marked, the
chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or
lead above the reference levels in EC Directive 2006/66.

The battery incorporated in this product is not user replaceable. For information on its
replacement, please contact your service provider. Do not attempt to remove the
battery or dispose it in a fire. Do not disassemble, crush, or puncture the battery. If you
intend to discard the product, the waste collection site will take the appropriate
measures for the recycling and treatment of the product, including the battery.

Index

79

Index

A

About Zero Client 39

C

Checking the Contents 13

Connection to Use the Zero Client 40

Connection to Use Windows Embedded

Standard 7

23

Contact SAMSUNG WORLD WIDE 72

Copyright 5

Correct Disposal 78

G

General 70

I

Installation 18

M

MagicRMS Pro 38

P

Parts 15

Power consumption 71

R

Requirements Before Contacting Samsung

Customer Service Center

69

S

Safety Precautions 6

U

Using the Zero Client 45

W

What is Windows Embedded Standard 7

Client?

22