Samsung SVMI-8E, SVMI-16E User Manual

SVM/SVMi E-Series

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(SVMi-4E, SVMi-8E, SVMi-16E)

System Administrator Guide

System Administration functions can be accessed by calling the SVM/SVMi E-

Series from a touch tone phone.These administrative functions allow the system
administrator to:

1) Edit System Prompts

2) Subscriber Administration (Create/Delete/Edit Subscribers)

3) Manually Set Mode (Day,Night, etc.)

ACCESSING DTMF SYSTEM ADMINISTRATION

To access the DTMF system administration mode:

1) Call the SVM/SVMi E-Series and from the Main Menu press the [#] key fol-

lowed by 4 zeros. (If you are answered by a prompt to enter your password
you are in a mailbox and must first press [✱] to reach the Main Menu.)

2) When prompted,enter the administration password specified in System Wide

Parameters.You will be presented with System Administration.

EDIT SYSTEM PROMPTS

1

This allows you to create or edit custom system prompts.

Q Call the SVM/SVMi E-Series, and access the System Administration Menu.

Q Press [1] to edit system prompts.

Q Follow the spoken instructions to edit system prompts.

At the very least you will probably need to create the following:

Q Day Greeting = Prompt 1001

Q Night Greeting = Prompt 1002

Q Holiday Greeting = Prompt 1003

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Q Emergency (Bad Weather) Greeting = Prompt 1004

Only prompts above prompt # 1000 may be recorded using the DTMF system
administration. To record prompts lower than # 1000 (system prompts) you must
use the Voice Studio Administration tool.

NOTE: When a prompt has been recorded, sometimes there is some ambient

noise (big breath) at the front or back that needs to be trimmed. Press [4] and
select trim mode. You may now trim small amounts of 'noise' from the front or
back of the voice prompt.Repeatedly press [1] (or [2]) to trim small amounts from
the front (or back) until the prompt sounds clean.You must press [#] when you are
done.

SUBSCRIBER ADMINISTRATION

2

This allows you to create,delete, and/or edit subscribers.

Q Call the SVM/SVMi E-Series, and access the System Administration Menu.

Q Press [2] for subscriber information.

Q Follow the spoken instructions to create or delete subscribers.

MANUAL MODE SELECTION

3

This allows you to change the operating mode of the SVM/SVMi E-Series.You may
select a specific mode (as long as it has been defined as a mode block) or you may
select automatic scheduling.Changes to a specific mode will remain in effect until
you manually change it back to automatic scheduling again. You may select a
mode for each port in the system.

Q Call the SVM/SVMi E-Series, and access the System Administration Menu.

Q Press [3] to manually set the mode.

Q Follow the spoken instructions to change the port number.

Q Follow the spoken instructions to change the operating mode,according to

the following list of options:

1 Day Mode

2 Night Mode

3 Holiday Mode

4 Emergency (bad weather) Mode

5-99 To select any additional modes that may have been created

0 Automatic scheduling - automatically follow the system

Schedule table

01 07/04