
SVMi-4 GUIDE-01 12/00
Contents
■ About this Book
■ Flow Chart
■ Accessing your Mailbox
■ Getting Started
■ Listening to your Messages
■ Sending Messages
■ Personal Greetings
■ Mailbox Administration
■ Personal Services
■ Keyset User Features
■ Interactive Displays

How to use this online guide
This user guide is a reference guide for the mailbox owner on the SVMi-4
System.
To navigate in this guide do one of the following:
Go to the next page.
Go to the previous page.
Go to the home page.
Go to the index.
Go to the help.
Go to the search command.
How to use this online guide

Note: For best results when viewing the SVMi-4 Flow Chart increase the mag-
nification level of the page to 200% by using the magnification box at the bottom of the window.
How to print this online guide
This guide was designed for online viewing, but if you prefer to print it do the
following:
1. Use File > Page Setup to set general printing options. The available options
will vary with different printers and drivers. See your printer documentation
for details.
2. Click the Print button , or choose File Print. Specify the printer, page
range, number of copies, and other options, and click OK.
How to use this online guide

About this Book
This user guide describes how to setup your mailbox, and how to use the various mailbox owner features. Please review this guide carefully before you use
your mailbox.
Your voice mail box has the capability of storing private messages offers a number of options for sending or redirecting messages and provides several ways to
notify you of new messages or calls.
This guide can be used by mailbox owners from within the office or from telephones outside the office. The basic operation is the same, but the access
method will be different. See the user guide flow chart for more details.
Note that some features and prompts detailed here may not be available to all
mailbox owners. See your system administrator if you have questions about feature availability.
About this Book - Page 1

Flow Chart
Flow Chart - Page 2
MAILBOX MAIN MENU
1 New Messages
2 Record and Send Message
3 Saved Messages
5 Personal Greetings
6 Mailbox Administration
# Personal Services
1 and 3 - While Listening to Messages
111
23
45
67
89
99
000
###
Play Messages Previous Message
Save Messages Discard Messages
Reply to Sender Call Sender
Forward a Copy Rewind 5 Secs
Pause, Resume Forward 5 Secs
Change Speed Cancel
Play Options Msg Information
Skip Messages Scan Messages
✱
2 - While Recording Messages
1
2
3
6
7
77
8
9
99
0
#
Review Recording
Stop Recording, Append
Discard, Rerecord
SEND, Then Copy
Rewind 5 Secs
Change Volume
Pause, Resume
Forward 5 Secs
Change Speed
Cancel
Play Options
SEND, NO Copies
✱
6 - Mailbox Admin
1
2
3
4
Message Alert
Pager Notification
Deleted Messages
Undelivered Messages
5 - Personal
Greetings
Edit Mailbox
Greeting
#7 - Personal Admin
12Change Password
Record Name

Accessing your Mailbox
Outside Callers
● Dial the phone number that will be answered by the SVMi-4. The main
greeting will answer.
● At the main greeting dial # plus your mailbox number (mailbox numbers will
usually match your extension number.
● Enter your personal mailbox password when prompted (the default password
is 0000).
Inside Callers
● Dial the SVMi-4 Access Number or press the key assigned to ring SVMi-4
[VMMSG].
● Enter your personal mailbox password when prompted (the default password
is 0000).
Accessing your Mailbox - Page 3

At this point the inside and outside callers follow the same instructions. You
will hear a message stating the number of messages left in your mailbox. You
will then hear the Mailbox Owner Main Menu with the following options:
1 Listen to New Messages - See Listening to your Message.
2 Record and Send Message - See Sending Messages.
3 Review Saved Messages - See Listening to your Message.
5 Personal Greetings - See Personal Greetings.
6 Mailbox Administration - See Mailbox Administration.
# Personal Services - See Personal Services.
✱✱
Disconnect.
Accessing your Mailbox - Page 4

Getting Started
Using your new CADENCE mailbox is as simple as following a few simple spoken
instructions. First time users should read this user guide as a tutorial. The first
things to should do are:
● Access your mailbox - You already know how to do this.
● Record a personal greeting - See page 10.
● Change your access code - See page 14.
● Record your name - See page 14.
After you have completed the steps above your mailbox is set up and ready to
use.
Getting Started - Page 5