Samsung SVM-400 User Manual 2

SVMi-4 & SVM-400 User Guide

Contents

Ø ABOUT THIS GUIDE
Ø FLOW CHART
Ø ACCESSING YOUR MAILBOX
Ø GETTING STARTED
Ø LISTEN TO YOUR MESSAGES
Ø MESSAGE FORWARDING OPTIONS
Ø SENDING MESSAGES
Ø PERSONAL GREETINGS
Ø MAILBOX ADMINISTRATION
Ø PERSONAL SERVICES
Ø KEYSET USER FEATURES

Ø INTERACTIVE DISPLAYS

How to use this online guide

Go to the previous page

Go to the index.

Go to the help.

How to use this online guide

This user guide is a reference guide for the mailbox owner on the SVMi-4
and SVM-400 Voicemail Systems.
To navigate in this guide do one of the following:

Go to the next page.

.

Go to the Index

Go to the search command.

How to use this online guide

Note: For best results when viewing the SVMi-4 / SVM-400 Flow Chart increase

the magnification level of the page to 200% by using the magnification box at the
bottom of the window.

How to print this online guide

This guide was designed for online viewing, but if you prefer to print it do the
following:

1. Use File > Page Setup to set general printing options. The available
options will vary with different printers and drivers. See your printer
documentation for details.

2. Click the Print Button , or choose File Print. Specify the printer, page
range, number of copies, and other options, and click OK.

About this Book – Page 1

About this Book

This user guide describes how to setup your mailbox, and how to use the
various mailbox owner features. Please review this guide carefully before you
use your mailbox.

Your voice mail box has the capability of storing private messages offers a
number of options for sending or redirecting messages and provides several
ways to notify you of new messages or calls.

This guide can be used by mailbox owners from within the office or from
telephone outside the office. The basic operation is the same, but the access
method will be different. See the user guide flow chart for more details

Note that some features and prompts detailed here may not be available to all
mailbox owners. See your system administrator if you have questions about
feature availability.

Flow Chart – Page 2

6. Mailbox Admin

MAILBOX MAIN MENU

Flow Chart

1 and 3 While Listening to Messages

1 Play Messages 11 Previous Message
2 Save Messages 3 Discard Messages
4 Reply to Sender 5 Call Sender
6 Forward a Copy 7 Rewind 5 Secs
8 Pause Resume 9 Forward 5 Secs
99 Change Speed * Cancel
0 Play Options 00 Msg Information

# Skip Messages ## Scan Messages

2- While Recording

Messages

1 Review Recording
2 Stop Recording Append
3 Discard, Rerecord
6 SEND, Then Copy
7 Rewind 5 Secs
77 Change Volume
8 Pause Resume
9 Forward 5 Secs
99 Change Speed
* Cancel
0 Play Options

# SEND, NO Copies

1 New Messages
2 Record and Send Messages
3 Saved messages
5 Personal Greetings
6 Mailbox Administration

# Personal Services

5. Personal
Greetings

Edit Mailbox
Greeting

1 Message Alert
2 Pager Notification
3 Deleted Messages

4 Undelivered Messages

7. Personal Admin

1 Change Password
2 Record Name

Accessing your Mailbox – Page 3

Accessing your Mailbox

Outside Callers

l Dial the phone number that will be answered by the SVMi-4 / SVM-400. The

main greeting will answer.

l At the main greeting dial # plus your mailbox number (mailbox numbers will

usually match your extension number.

l Enter your personal mailbox password when prompted (the default password

is 0000).

Inside Callers

l Dail the SVMi-4 / SVM-400 Access Number or press the key assigned to ring

the SVMi-4 / SVM-400 [VMMSG].

l Enter your personal mailbox password when prompted (the default password

is 0000).

Accessing your Mailbox – Page 4

At this point the inside and outside callers follow the same instructions. You will
hear a message stating the number of messages left in your mailbox. You will
then hear the Mailbox Owner Main Menu with the following options:

1 Listen to New Messages – See Listening to your Message.
2 Record and Send Message – See Sending Messages.
3 Review Saved Messages – See Listening to your Message.
5 Personal Greetings – See Personal Greetings.
6 Mailbox Administration – See Mailbox Administration.
# Personal Services – See Personal Services.
* Disconnect.

Getting Started – Page 5

Getting Started

Using your DCS / DX mailbox is as simple as following a few simple spoken
instructions. First time users should read this user guide as a tutorial. The first
things to should do are:

l Access your mailbox – You already know how to do this.
l Record a personal greeting – See page 10.
l Change your access code – See page 14.
l Record your name – See page 14.

After you have completed the steps above your mailbox is set up and ready to
use.