Samsung SRP-370, SRP-372 User Manual

Safety Precautions

In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.

USER’S MANUAL

SRP-370/372

THERMAL RECEIPT PRINTER

All specifications are subjected to change without notice

http://www.samsungminiprinters.com

WARNING

Violating following instructions can cause serious injury or death.

Do not plug several products in one multi-outlet.

This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it

before usage.

If the plug does not fit perfectly with the

outlet, do not plug in.

Be sure to use only standardized

multi-outlets.

PROHIBITED

Do not pull the cable to unplug.

This can damage the cable, which is the

origin of a fire or a breakdown of the printer.

PROHIBITED

Do not plug in or unplug with your hands wet.

You can be electrocuted.

PROHIBITED

Do not bend the cable by force or leave it under any heavy object.

A damaged cable can cause a fire.

PROHIBITED

You must use only the supplied adapter.

It is dangerous to use other adapters.

ONLY SUPPLIED ADAPTER

Keep the plastic bag out of children’s reach.

If not, a child may put the bag on his head.

PROHIBITED

If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.

Switch off the printer and unplug the set

from the mains.

After the disappearance of the smoke, call

your dealer to repair it.

TO UNPLUG

PRINTER

WARNING

Violating following instructions can cause slight wound or damage the appliance.

Keep the desiccant out of children’s reach.

If not, they may eat it.

PROHIBITED

Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.

services.

DISASSEMBLING PROHIBITED

Do not let water or other foreign objects in the printer.

printer before calling your dealer.

Call your dealer when you need these

If this happened, switch off and unplug the

PRINER

Install the printer on the stable surface.

If the printer falls down, it can be broken

and you can hurt yourself.

PROHIBITED

Do not touch the HEAD of printer with your hand.

This can burn your hand or deteriorate

printing quality.

PRINTER

HEAD

PROHIBITED

Do not use the printer when it is out of order. This can cause a fire or an electrocution.

Switch off and unplug the printer before

calling your dealer.

Warning - U.S.

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Notice - Canada

This Apparatus complies with class “A” limits for radio interference as specified in the Canadian department of communications radio interference regulations.

Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par ministre canadien des communications dans les reglements d’interference radio.

Caution

Some semiconductor devices are easily damaged by static electricity. You should turn the printer “OFF”, before you connect or remove the cables on the rear side, in order to guard the printer against the static electricity. If the printer is damaged by the static electricity, you should turn the printer “OFF”.

INTRODUCTION

The SRP-370/372 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc.

The main features of the printer are as follows:

1. High speed printing : 47(1/6” Feed) lines per second.

2. Low noise thermal printing.

3. RS-232, Parallel, USB

4. The data buffer allows the unit to receive print data even during printing.

5. Peripheral units drive circuit enables control of external devices such as cash drawer.

6. Characters can be scaled up to 64 times compared to it’s original size.

7. Bar code printing is possible by using a bar code command.

8. Different print densities can be selected by DIP switches.

Please be sure to read the instruction in this manual carefully before using your new SRP-370/372.

PROHIBITED

PRINTER

TO UNPLUG

PRINTER

DEALER

NOTE : The socket-outlet shall be near the equipment and it shall be easy accessible.

Table of Contents

CHAPTER 1. SETTING UP THE PRINTER ..................................... 5

UNPACKING .............................................................................. 5

1-1.

CONNECTING THE CABLES ............................................................. 6

1-2.

CONNECTING THE COMPUTER ......................................................... 7

1-3.

CONNECTING THE DRAWER ........................................................... 7

1-4.

CONNECTING THE POWER SUPPLY ................................................... 8

1-5.

INSTALLING OR REPLACING THE PAPER ROLL......................................9

1-6.

ADJUSTMENTS AND SETTINGS ...................................................... 11

1-7.

USING THE PRINTER.................................................................. 12

1-8.

SETTING THE DIP SWITCHES ........................................................ 13

1-9.

SETTING THE MEMORY SWITCHES................................................ 15

1-10.

CHAPTER 2. HEXADECIMAL DUMPING ..................................... 17

Chapter 1. Setting Up the Printer

1-1. Unpacking

Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance.

CHAPTER 3. THE SELF TEST ...................................................... 18

CHAPTER 4. CODE TABLE.......................................................... 19

CHAPTER 5. CONTROL COMMANDS LIST.................................. 36

APPENDIX ................................................................................. 84

CONNECTORS ............................................................................. 84

RS-232C Cable Connector ......................................................... 85

Interface Connector.................................................................. 85

Drawer Connector .................................................................... 87

NOTES ..................................................................................... 87

SPECIFICATION ........................................................................... 88

SRP-370/372 Cover Cable

Roll Paper Operator’s manual AC Adapter Power Code

1-2. Connecting the Cables

You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below:

POWER DK

PARALLEL

Power Supply

Notes : Before connecting any of the cables, make sure that both the printer and the host are turned off.

Drawer Kick-out

Interface Connector

1-3. Connecting the computer

You need an appropriate interface cable.

1. Plug the cable connector securely into the printer’s interface connector.

2. Tighten the screws on both sides of the cable connector.

3. Attach the other end of the cable to the computer.

1-4. Connecting the Drawer

WARNING:

Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.

CAUTION:

Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.

Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the power supply connector.

1-5. Connecting the Power Supply

CAUTIONS:

When connecting or disconnecting the power supply from the printer, make sure that

the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.

If the power supply’s rated voltage and your outlet’s voltage do not match, contact

your dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.

1. Make sure that the printer’s power switch is turned off, and the power supply’s power

cord is unplugged from the electrical outlet.

2. Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet.

3. Plug in the power supply’s cable as shown below. Notice that the flat side of the plug faces down.

1-6. Installing or Replacing the Paper Roll

Notes : Be sure to use paper rolls that meet the specifications. Do not use paper rolls

1. Make sure that the printer is not receiving data; otherwise, data may be lost.

2. Open the paper roll cover by pressing the cover-open button.

Notes : Do not open the print cover while the printer is operating. This may damage the printer.

3. Remove the used paper roll core if there is one.

4. Insert the paper roll as shown.

that have the paper glued to the core because the printer cannot detect the paper end correctly.

Notes : To remove the DC cable connector, make sure that the power supply’s power cord is unplugged; then grasp the connector at the arrow and pull it straight out.

pap

5. Be sure to note the correct direction that the paper comes off the roll.

1-7. Adjustments and Settings

6. Pull out a small amount of paper, as shown. Then close the cover.

P o

w e

E r

r o

p a

p e

F e

e d

Notes : When closing the cover, press the center of printer cover firmly to prevent

er miss-loadin

7. Tear off the paper as shown.

Power

Error

paper

Feed

1)It has 2 features ; Paper end and Black mark. For detecting Paper End,

it must be positioned at “a” Position in drawing and it is a factory default setting.

For detecting Black mark printed on the paper, it must be moved to “b” position.

2) Optical density (O.D) must be higher than 0.6 in density to secure a standard working

condition.

Make sure if the density of paper black mark is lesser it might be a cause of normality.

3) Table of O.D value (Reference)

1.4 0.9 0.6 0.3 0.2

1-8. Using the Printer

Control Panel

Button

The button can be disabled by the ESC c 5 command.

Press the FEED button once to advance paper one line. You can also hold down the FEED button to feed paper continuously.

Panel lights

POWER The POWER light is on whenever the printer is on.

ERROR This indicates an error.

PAPER OUT This light indicates the near end of the paper roll. Install a new paper roll and the

printer Will continue printing.

When the light blinks, it indicates the self-test printing standby state or macro

execution Standby state when the macro execution command is used.

1-9. Setting the DIP Switches

Serial Interface(RS-232C, RS-485) Specification

DIP Switch Set 1 Functions

Switch No. Function ON OFF Default

SW1-1 OFF SW1-2

SW1-3 Handshaking

SW1-4 Reserved -- OFF SW1-5 Cutter Function Disable Enable OFF SW1-6 Paper 2 Color Mono OFF SW1-7 Reserved -- OFF SW1-8 Reserved -- ON

SW1-1 SW1-2 Trans- Speed Remark

OFF OFF 9600 Baud

ON OFF 19200 Baud

OFF ON 38400 Baud

ON ON 115200 Baud Default

Switch No. Function ON OFF Default

SW2-1 OFF

SW2-2 OFF

SW2-3

SW2-4 Historical Control Enable Disable OFF

SW2-5 Reserved -- OFF

SW2-6

SW2-7 Reserved -- OFF

SW2-8 Printing width 2” Printing 3” Printing OFF

Baud Rate Selection Refer to below Table

Hardware

(DTR/DSR)

Software

(Xon/Xoff)

Baud rate selection

Dip Switch Set 2 Functions

Select Print Density Refer to below Table

Interface Condition

Selection

by Memory

Switch

by DIP

Switch

OFF

SW 2-2

Print Density Remark

2-3

Print Density

SW 2-1

ON ON ON 130%

OFF ON ON 120%

ON OFF ON 110%

OFF OFF ON 105%

OFF OFF OFF 100% Default

ON OFF OFF 95%

OFF ON OFF 90%

ON ON OFF 80%

Parallel/USB Interface Specification

Switch No. Function ON OFF Default

SW2-1 OFF

SW2-2 OFF

SW2-3

SW2-4 Historical Control Enable Disable OFF

SW2-5 Reserved -- OFF

SW2-6

SW2-7 Reserved -- OFF

SW2-8 Printing width 2” Printing 3” Printing OFF

2-1

2-2

ON ON ON 130%

OFF ON ON 120%

ON OFF ON 110%

OFF OFF ON 105%

ON OFF OFF 100% Default

OFF OFF OFF 95%

OFF ON OFF 90%

ON ON OFF 80%

SW 5 ON Auto Cutter Disabled

Application Ignores Auto Cutter error for continuous printing.

Select Print Density Refer to below Table

Interface Condition

Selection

Print Density Remark

2-3

by Memory

Switch

by DIP

Switch

Print Density

Dip Switch Set 1

OFF

1-10. Setting the Memory Switches

This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown in the table below (default : all OFF) :

Notes : The Memory Switch is available to be changed by three methods :

- Memory Switch setting utility.

- Control from ESC/POS command.

Settings of the Memory Switch are stored in the NV memory : therefore, even if the printer is turned off, the settings are maintained.

MSW1

Switch Function ON OFF

1~4 Reserved -- Fixed to OFF

5 Auto Line Feed Enable Disable

6~8 Reserved -- Fixed to OFF

MSW2

Switch Function ON OFF

1~2 Reserved -- Fixed to OFF

3 Auto Cutter Function Full Cutting Partial Cutting

4~8 Code Page Selection Refer to following Table

※ Auto Cutter Enable / Disable selection

MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 Character Table

OFF OFF OFF OFF OFF Page 0 437 OFF OFF OFF OFF ON Page 1 Katakana OFF OFF OFF ON OFF Page 2 850 OFF OFF OFF ON ON Page 3 860 OFF OFF ON OFF OFF Page 4 863 OFF OFF ON OFF ON Page 5 865 OFF OFF ON ON OFF Page 16 1252 OFF OFF ON ON ON Page 17 866 OFF ON OFF OFF OFF Page 18 852 OFF ON OFF OFF ON Page 19 858 OFF ON OFF ON OFF Reserved OFF ON OFF ON ON Page 22 864 OFF ON ON OFF OFF Page 23 Thai42 OFF ON ON OFF ON Page 24 1253 OFF ON ON ON OFF OFF ON ON ON ON

ON OFF OFF OFF OFF ON OFF OFF OFF ON Page 28 1251 ON OFF OFF ON OFF Page 29 737 ON OFF OFF ON ON Reserved ON OFF ON OFF OFF Page 31 Thai16 ON OFF ON OFF ON Reserved ON OFF ON ON OFF Page 33 1255 ON OFF ON ON ON ON ON OFF OFF OFF ON ON OFF OFF ON Page 36 855 ON ON OFF ON OFF Page 37 857

Reserved

MSW8

Switch Function ON OFF

1~8 Reserved -- Fixed to OFF

MSW9

Switch Function ON OFF

1 Reserved -- Fixed to OFF 2 Data Length 7 Bits 8 Bits 3 Parity Selection Even Odd 4 Parity Check Enable Disable 5 Flow Control DTR/DSR XON/XOFF

6~8 Baud Rate Selection Refer to following Table

MSW9-8 MSW9-7 MSW9-6 Baud Rate

OFF OFF OFF 9600 OFF OFF ON 19200 OFF ON OFF 38400 OFF ON ON 57600

ON OFF OFF 115200

Chapter 2. Hexadecimal Dumping

This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.

To use the hexadecimal dump function, follow these steps:

1. After you make sure that the printer is off, open the cover.

2. Turn on the printer, while holding down the FEED button.

3. Close the cover, then the printer enters the hexadecimal dump mode.

4. Run any software program that sends data to the printer. The printer will print all the

codes it receives in a two-column format. The first column contains the hexadecimal

codes and the second column gives the ASCII characters that corresponds to the

codes.

0000: 1B 21 00 1B - 26 02 40 40 ¦ . ! . . & . @ @ 0008: 40 40 02 0D - 1B 44 0A 14 ¦ @ @ . . . D . . 0010: 1E 28 28 28 - 00 01 0A 41 ¦ . ( ( ( . . . A

z A period (.) is printed for each code that has no ASCII equivalent.

z During the hex dump, all commands except DLE EOT and DLE ENQ are

disabled.

5. When the printing finishes, turn off the printer.

6. Turn on the printer and then the hexadecimal mode is off.

Chapter 3. The self test

The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following;

1. Make sure paper roll has been installed properly.

2. Turn on the power while holding down the FEED button. The self-test begins.

3. The self-test prints the current printer status, which provides the control ROM version

and the DIP switch setting.

4. After printing the current printer status, self-test printing will print the following, and

pause (The PAPER LED light blinks).

Self-test printing. Please press the FEED button

5. Press the FEED button to continue printing. The printer prints a pattern using the

built-in character set.

6. The self-test automatically ends and cuts the paper after printing the following.

*** COMPLETED ***

The printer is ready to receive data as soon as it completes the self-test.

Chapter 4. Code Table

The following pages show the character code tables. To find the character corresponding to a hexadecimal number, count across the top of the table for the left digit and count down the left column of the table for the right digit. For example, 4A = J.

Page 0 ( PC437 : USA, Standard Europe)

( International Character Set : USA )

Page 1 ( Katakana )

Page 2 ( PC850 : Multilingual )

Page 3 ( PC860 : Portuguese )

Page 4 ( PC 863 : Canadian - French )

Page 5 ( PC 865 : Nordic )

Page 16 ( WPC1252 : Latin 1 )

Page 17 ( PC866 : Cyrillic #2 )

Page 18 ( PC852 : Latin2 )

+ 31 hidden pages