Samsung SRN-6450-N User Manual

32 CHANNEL 64 CHANNEL NVR

User Manual

SRN-6450/3250 SNR-6400/3200

32 CHANNEL 64 CHANNEL NVR

User Manual

Trademark

The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademar k of their respective company.

Restriction

Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of S amsung Techwin.

Disclaimer

Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this do cument without prior notice.

Warranty

If the product does not operate properly in normal conditions, please let us know. Samsung Techwin will resolve the problem for free of charge. The warranty period is 3 years. However, the followings are excluded:

• Data loss due to a damaged hard disk

• If the system behaves abnormally because you run a program irrelevant to the system operation.

• Data loss due to virus infection

• Deteriorated performance or natural wor n-out in process of time

• Sensor y phenomenon that does not affect the performance or quality of the product (ex: working noise).

Design and specifications are subject to change without prior notice.

The default password can be exposed to a hacking thread so it is recommended to change the password after inst alling the

product. Note that the security and other related issues caused by the unchanged password shall be responsible for the user.

is the registered logo of S amsung Techwin Co., Ltd.

Preface

Thank you for choosing a Samsung Network Video Recorder (Disk Player) product.

This instruction manual provides detailed information and instructions for the NVR network

DVR products. Please read this manual and any supplementary document(s) thoroughly

before attempting to install and/or operate the product.

The contents of this manual, and the software and hardware explained herein, are protected by

contents of this instruction manual without permission of Samsung Techwin Co., Ltd. are

expressly prohibited except for fair use within the scope of copyright law.

The specifications of the product may change without prior notice for product improvement.

Product Warranty and Limited Liability

The manufacturer of this product is not responsible for the sale of the product, nor does the

manufacturer delegate such responsibility to a third party. The product warranty does not

extend to any accident, neglect, alteration, or misuse of the product. Furthermore, this

warranty does not cover any components or parts that are not supplied by the manufacturer of

this product.

The product warranty period is for three years from the purchase date. However, the warranty

does not cover any of the following problems, and a nominal service fee will be charged if:

z Product has been improperly used or handled by user.

z Product has been disassembled and/or altered by user.

z Product has been damaged by connecting a power supply with improper specifications.

z Product has been damaged due to an "Act of God" (fire, flood, tsunami, natural disaster,

etc.)

z To replace expendable components: HDD, Fan, etc.

(The warranty for the HDD and Fan is valid for one year from the purchase date.)

This warranty covers only the product supplied with the warranty.

After the warranty period (three years) has expired, a service fee will be charged for any

inspection and/or repair for the product. During the warranty period, a service fee will be

charged for repair and/or inspection for the product for any problems that are not covered by

the warranty.

This product is not an anti-theft or fire-prevention device; the manufacturer is not responsible for any damage to property or personnel that may occur during its use.

This product must be installed by skilled and experienced personnel; self-installation by the

user is prohibited. Self-installation by the user may result in fire, electrocution, and/or product

malfunctions. Please contact your local dealer for assistance with the installation of the product.

The contents of this manual may change in order to accommodate upgrades in firmware

and/or software. Also, the specifications and/or design of this product may change without prior

notice for product improvement.

Table of Contents

Preface ............................................................................................. 1

Product Warranty and Limited Liability .......................................................................... 1

Table of Contents ............................................................................ 3

Chapter 1. Overview ....................................................................... 6

1.1. Safety Precautions ......................................................................................... 6

1.2. Product Contents ............................................................................................ 9

Chapter 2. Part Names ................................................................. 10

2.1. Front Panel .................................................................................................... 10

2.2. Back Panel ..................................................................................................... 12

2.3. Default Settings ............................................................................................ 13

2.3.1. Monitoring Page ................................................................................................. 13

2.3.2. Playback Page ................................................................................................... 13

2.3.3. Config Page ....................................................................................................... 14

2.3.4. System Page ...................................................................................................... 17

Chapter 3. Installation .................................................................. 18

3.1. Installing and Connecting Product ............................................................. 18

3.1.1. Supplying Power and Operating the Product .................................................... 18

3.1.2. Configuring the Network .................................................................................... 18

3.1.3. Internal HDD ...................................................................................................... 19

3.1.4. External HDD ..................................................................................................... 22

3.1.5. Sensor ................................................................................................................ 23

3.1.6. Relays ................................................................................................................ 24

3.1.7. USB .................................................................................................................... 25

3.2. Connecting to the Website........................................................................... 26

3.2.1. Connecting Cable .............................................................................................. 26

3.2.2. Adding an IP Address ......................................................................................... 26

3.2.3. Connecting and Changing Settings ................................................................... 28

Chapter 4. Operation .................................................................... 31

4.1. System Requirements .................................................................................. 31

4.2. Compatible Web Browsers .......................................................................... 31

4.3. Login .............................................................................................................. 32

4.4. Monitoring ..................................................................................................... 33

4.4.1. Splitting Screen and Changing Channels .......................................................... 33

4.4.2. Video Control ..................................................................................................... 34

4.4.3. PTZ Control ........................................................................................................ 34

4.4.4. OSD Control ....................................................................................................... 35

4.5. Playback ........................................................................................................ 37

4.5.1. Time Search ....................................................................................................... 37

4.5.2. Event Search ..................................................................................................... 39

4.6. Config ............................................................................................................ 42

4.6.1. Status ................................................................................................................. 43

4.6.2. Record Setup ..................................................................................................... 44

4.6.3. Event Setup ....................................................................................................... 45

4.6.4. Camera Setup .................................................................................................... 49

4.6.5. HDD Setup ......................................................................................................... 53

4.6.6. Network Setup ................................................................................................... 59

4.6.7. Time Setup ......................................................................................................... 64

4.7. System ........................................................................................................... 66

4.7.1. Upgrade ............................................................................................................. 67

4.7.2. System Log ........................................................................................................ 69

4.7.3. User Setup ......................................................................................................... 72

4.7.4. Backup ............................................................................................................... 73

Chapter 5. LCD Setup ................................................................... 77

5.1. System ........................................................................................................... 78

5.1.1. Checking Firmware Version ............................................................................... 78

5.1.2. Turning On/Off Beep .......................................................................................... 78

5.1.3. Relay Off ............................................................................................................ 79

5.1.4. System Update .................................................................................................. 79

5.1.5. Initializing Settings ............................................................................................. 80

5.1.6. HDD Check ........................................................................................................ 81

5.1.7. Shutting the System Down................................................................................. 82

5.2. Network Setup ............................................................................................... 83

5.2.1. Monitor Ethernet Port Setup .............................................................................. 83

5.2.2. Source Ethernet Port Setup ............................................................................... 86

5.2.3. Storage Ethernet Port Setup .............................................................................. 87

5.3. HDD Mode Setup ........................................................................................... 88

5.4. Removing HDDs ............................................................................................ 91

5.5. Formatting HDDs .......................................................................................... 92

5.5.1. Formatting a Single Internal HDD ...................................................................... 92

5.5.2. Formatting All Internal HDDs ............................................................................. 93

5.5.3. Formatting a Single External HDD ..................................................................... 93

5.5.4. Formatting All External HDDs ............................................................................ 95

5.5.5. Formatting All HDDs .......................................................................................... 96

Troubleshooting ................................................................................................... 97

Product Specifications ........................................................................................ 99

Product Dimensions .......................................................................................... 101

Chapter 1. Overview

This digital video recorder plus disk player features HDD storage and playback capabilities for

64/32-channel digital video.

Setting up this recorder is easy; you may use the buttons on the front of the product, or connect

to the product remotely via a network.

With proven performance and reliability, the NVR is a self-sufficient video recorder as well as

ideal for digital video feed storage for monitoring systems of banks, apartment buildings, and

public offices that require a high security level. Since video is stored on hard disk, there is no

loss in picture quality due to repeated playback from the storage media. Further, since all video

data is stored as digital files, it is easily and quickly searchable.

This high-resolution video recorder features a large storage capacity and also comes with a

wide variety of user-friendly features such as: Simultaneous recording and playback

capabilities, motion detection, PTZ (pan, tilt, zoom) control, password, real-time voice data

recording, convenient access permissions setup using Key Lock, and maintenance of up to

10,000 event lists and log files.

1.1. Safety Precautions

The following information or instruction is vital for user safety; please

Warning

 Installing the Product

3 Please check the power outlet voltage (AC 100V~240V) before you connect the power

to the outlet.

3 Make sure that the product is switched off before you install it.

3 To avoid the risk of electric shock and/or fire, do not install the product in a damp area.

3 The product must be grounded to reduce the risk of electric shock.

 Using the Product

read it thoroughly to avoid serious injury or death.

3 Opening or removing the product case will expose you to the risk of electric shock; do

not open or remove the case unless you are a qualified technician.

3 To prevent electrical fire, do not connect multiple power cords to a single outlet.

3 Do not place heavy objects or vessels containing water on the unit since it can cause

serious malfunctions.

3 Do not use this item in a location containing propane gas, gasoline, or other flammable

substances to avoid risk of explosion or fire.

3 To avoid the risk of electric shock, do not touch the power plug with moisture on your

hands.

3 Make sure that no electrically conductive material enters the cooling vent.

3 Do not pull on the power plug with any force; a damaged plug may cause electric shock

or fire.

 Disassembling and Cleaning the Product

3 There is a risk of malfunction, shock, or other dangers. Do not disassemble or attempt to

fix or alter the product yourself.

3 Do not clean the product with water, paint thinner, or other organic solvent as doing so

may cause product malfunctions and/or electric shock. When cleaning the product, use

a dry cloth to wipe the exterior of the device.

Misuse or wrongful operation of the item may result in injury or damage

Caution

to the item. It indicates caution should be observed when operating.

 Installing the Product

3 When installing the product, please leave at least 15 cm of space between the cooling

vent and the wall for proper heat dissipation.

3 To prevent user injury and product damage, please install the product on a level surface

with no risk of the product falling.

3 Avoid installation in an environment where the product will be exposed to heat or direct

sunlight; product deformation and/or damage may result.

3 When installing the closure, take into consideration the operating temperature and

humidity of the installation environment according to the product specifications (see

Appendix).

 Using the Product

3 Avoid shock and vibration while operating or moving the item.

3 Do not move the product while it is in operation; do not expose the product to strong

impact or throw the product.

3 If you wish to add a hard disk to the product, please contact your vendor; adding a non-

recommended hard disk may cause the product to function abnormally.

3 Arbitrarily adding a hard disk to the product will void your product warranty.

3 This product is not an anti-theft or fire-prevention device; the manufacturer is not

responsible for any damage to property or personnel that may occur.

Caution

Samsung Techwin recommends the installation of a UPS (Uninterrupted Power Supply) with all its recording products.

Samsung Techwin cares for the environment at all product

manufacturing stages to preserve the environment, and is taking a

number of steps to provide customers with more environmentally

friendly products.

The Eco mark represents Samsung Techwin's will to create

environmentally friendly products, and indicates that the product

satisfies the EU RoHS Directive.

1.2. Product Contents

The contents of this product are as shown below.

Power Cord

HDD Fixture Screws

NET-I Viewer/User’s Manual CD

Key

User's Manual

Cross Cable

Rack Mount and Fixture

Screws

Quick Reference Guide

HDD Tray (4EA)

Chapter 2. Part Names

2.1. Front Panel

No. Name Function

1 Key Lock Turning the key completely engages the lock, so the buttons on the

front panel cannot be accessed and the HDD bay door cannot be opened.

2 SATA-Bracket Mounts hard disks for storing recorded video. Up to four hard disks

can be mounted. Mounted HDDs are referred to as Internal HDD1 (upper left), Internal HDD2 (upper right), Internal HDD3 (lower left), and Internal HDD4 (lower right.)

3 Internal HDD1 A blue indicator means that Internal HDD1 is installed and

functioning normally. A red indicator means that Internal HDD1 is not functioning properly.

4 Internal HDD2 A blue indicator means that Internal HDD2 is installed and

functioning normally. A red indicator means that Internal HDD2 is not functioning properly.

5 Internal HDD3 A blue indicator means that Internal HDD3 is installed and

functioning normally. A red indicator means that Internal HDD3 is not functioning properly.

6 Internal HDD4 A blue indicator means that Internal HDD4 is installed and

functioning normally. A red indicator means that Internal HDD4 is not functioning properly.

7 EXTERNAL

HDD1

8 EXTERNAL

HDD2

9 EXTERNAL

HDD3

A blue indicator means that an external HDD is connected to the rear eSATA Port1 and functioning normally. A red indicator means that External HDD1 is not functioning properly.

A blue indicator means that an external HDD is connected to the rear eSATA Port2 and functioning normally. A red indicator means that External HDD2 is not functioning properly.

A blue indicator means that an external HDD is connected to the rear eSATA Port3 and functioning normally. A red indicator means that External HDD3 is not functioning properly.

No. Name Function

10 EXTERNAL

HDD4

A blue indicator means that an external HDD is connected to the rear eSATA Port4 and functioning normally. A red indicator means that External HDD4 is not functioning properly.

11 REC A red indicator means that the product is in recording mode.

12 ALARM A blue indicator means that an event in Input Group has occurred.

13 ERROR A red indicator means that the product is not functioning properly.

14 RAID A blue indicator means that the product is running in RAID mode.

15 LINK/ACT1 A blinking blue indicator means that a network cable is properly

connected to the Monitor Ethernet Port, and data communication is taking place properly.

16 LINK/ACT2 A blinking blue indicator means that a network cable is properly

connected to the Source Ethernet Port, and data communication is taking place properly.

17 LINK/ACT3 A blinking blue indicator means that a network cable is properly

connected to the Storage Ethernet Port, and data communication is taking place properly.

18 POWER A red indicator means that the product is powered on.

19 Config Ethernet

Port

Used to connect the product to a computer for the system configuration.

20 LCD Panel The panel displays the current status of the product; it can also be

used to change the system configuration with the adjacent buttons.

21 ESC Button This button is used to change the system configuration. 'Chapter 5

LCD Setup' covers its use in detail.

22 Direction Button

Enter Button

This button is used to change the system configuration. 'Chapter 5 LCD Setup' covers its use in detail.

2.2. Back Panel

No. Name Function

1 AC IN Used to connect the product power cable.

2 SMPS FAN This fan cools the power supply.

3 DC FAN This fan cools the inside of the product.

4 Monitor Ethernet Port A network port that allows the product to connect to a PC to

run Web Viewer.

5 USB Port Used to upgrade the firmware version of the product.

6 Power Button Turns on or off the product.

7 Source Ethernet Port A network port that connects the product to the video camera.

8 SENSOR IN

/ RELAY OUT

9 GROUND A terminal that is used to ground the frame to an external

10 Storage Ethernet Port Used to connect NAS (Network Attached Storage) within the

11 eSATA Port1 Used to connect an external HDD.

12 eSATA Port2 Used to connect an external HDD.

13 eSATA Port3 Used to connect an external HDD.

14 eSATA Port4 Used to connect an external HDD.

15 RS232C Port Unused terminal.

Used to connect a sensor or alarm.

device.

same network.

2.3. Default Settings

The following are the factory default settings for the product.

2.3.1. Monitoring Page

Main Menu Sub Menu Default Setting

Auto Sequence Off

Display Mode 16Ch display

Group 1

Channel 1

Info On

DIT Off

PT, ZF PT Activated

OSD Off

PTZ speed 3

2.3.2. Playback Page

Main Menu Sub Menu Default Setting

Time

Event

Channel

Calendar

Time

Event Type

Channel

Date / Time

2.3.3. Config Page

 Record Setup

Main Menu Sub Menu Default Setting

Normal Record Config All frames

Event Record Config

Record

 Event Setup

Main Menu Sub Menu Default Setting

Local Sensor Type

Event Group

Input Group

Active

Inactive

Pre Recording Time

Post Recording Time

Button

Time Table

Sensor1

Sensor2

Input Group

Output Group

Action Group

own event

All frames

I frames

5 Sec

Normal Record selected

Always Normal Record

Normal Open

 Camera Setup

Main Menu Sub Menu Default Setting

Channel List

Channel Setup

Open Channel List

Select Channel

Disable/Enable

Channel Name

Model

Connection Type

Connection Port

Password

Picture Type

ATC Mod e

Video Quality

Video Resolution

Video Framerate

Ch1 ~ Ch16

Ch01

Disable

Ch01, Ch02, Ch03, …

Static IP

0.0.0.0

4000

MPEG

Off

High

 HDD Setup

Main Menu Sub Menu Default Setting

HDD Repeat Recording On

Mode Off

AutoDeletion

Duration 180

RAID Mode Normal

NAS Configuration

Nas Port

Use

Name

Default Folder

Password

Nas1

Disable

0.0.0.0

 Network Setup

Main Menu Sub Menu Default Setting

Monitor Ethernet Port

DDNS

Source Ethernet Port

Source DHCP Server

Connection Type IP Address Subnet Mask Gateway Connection Port Http Port ATC Mod e

Use Server Domain ID Password

Connection Type IP Address Subnet Mask Gateway

Use IP Range

Static IP

0.0.0.0

0.0.0.0 4000 80 Disable

Disable www.samsungipolis.com

Static IP

0.0.0.0

Disable

0.0.0.0 ~ 0.0.0.0

Storage Ethernet Port

DNS

RTP/RTSP

E-Mail

Connection Type IP Address Subnet Mask Gateway

DNS1 DNS2

Use RTSP RTSP Port RTP Port Use Multicast Multicast Address

SMTP Server Name Use Authentification ID Password E-Mail To

Static IP

0.0.0.0

168.126.63.1

168.126.63.2

Disable 554 4000 Disable

224.0.1.1

Yes

 Time Setup

Main Menu Sub Menu Default Setting

Time Configuration

NTP

2.3.4. System Page

 User

Main Menu Sub Menu Default Setting

Date Format

Time Format

Time Zone

Use DST

Use Client

Use Server

Public Server1 Address

Public Server2 Address

Public Server3 Address

Public Server4 Address

Public Server5 Address

mm.dd.yy

24h

(GMT 00:00) Greenwich Mean Time

Disable

pool.ntp.org

asia.pool.ntp.org

europe.pool.ntp.org

north-america.pool.ntp.org

time.nist.gov

Admin Password 11111111

User

Password

Authority

user

22222222

Only Monitoring is Allowed.

Chapter 3. Installation

3.1. Installing and Connecting Product

3.1.1. Supplying Power and Operating the Product

Connect the power cord to the product as shown in the picture below.

 Once the power cord is securely connected, press the power switch in the rear panel to boot

the system.

 When the product is turned on, you can press the power switch briefly to turn off the product.

 When the system has encountered an error and you can't turn it off normally, you can press

and hold down the power switch for five seconds to force the system to shut down.

Power Switch

3.1.2. Configuring the Network

The following picture is an example of a network diagram using the NVR. The 3 network ports

on the product back panel are for a computer, camera, and NAS (Network attached Storage.)

Please Refer to "2.2. Back Panel"

The rear panel network ports can be used for devices within the same network, or in different

networks as shown in the example diagram.

3.1.3. Internal HDD

Open the HDD Bay as shown below to add, remove, or replace an internal HDD.

① Press PUSH

② Turn Key Lock counterclockwise to unlock.

to open the Locking Door.

③ Open the HDD Door.

④ While pressing the HDD Hook down, pull on the handle to pull out the SATA Bracket.

⑤ Unscrew the fixture screws on the SATA Bracket before removing the HDD; fasten

the screws securely after you insert the HDD in the SATA Bracket.

⑥ Make sure that the SATA Bracket is pushed back all the way in the HDD Bay, and

close the HDD Door.

⑦ Turn Key Lock clockwise to lock.

⑧ Close the Locking Door.

⑨ When adding a new, unformatted HDD, the product automatically formats the HDD.

Formatting HDD is in Pro

ress...

displaying the formatting process in the front LCD.

Internal HDD [2] Added successfully!

Upon completing the formatting process, the message above is displayed in the LCD

along with a blue indicator in the HDD LED, indicating that the new HDD is ready to

use.

For a list of compatible HDDs, please refer to “오류! 참조 원본을 찾을 수 없습

Note

니다..

Do Not remove an HDD while the product is in operation. To safely remove

Caution

HDDs, please refer to "5.4. Removing HDDs".

To lock the HDD door, please make sure to turn Key Lock clockwise

Caution

completely.

3.1.4. External HDD

The NVR supports an eSATA interface for connecting external storage devices; four eSATA

ports are located on the rear panel. The product can have up to 20 TB of storage capacity by

utilizing the internal HDDs and eSATA ports. (Based on 1TB data capacity per HDD.)

An external eSATA HDD can be connected to the eSATA port on the rear panel as shown on

the next page. Note that an eSATA port does not supply power to the device connected to it;

the external device must supply its own power.

 You may connect an external HDD while the product is in operation. However,

Note

this may result in certain models of external HDDs not being detected. As

such, it is recommended that you connect any external HDD by following the

steps outlined below.

1. Turn the product off.

2. Connect the external HDD (also turned off) to the product with an eSATA

interface cable.

3. Turn on the external HDD.

4. Turn on the product.

 The eSATA cable is not included with the product.

 For a list of compatible HDDs, please refer to"오류! 참조 원본을 찾을 수

없습니다.".

3.1.5. Sensor

The following are specifications and operating conditions for sensor input.

Number of Input Circuits 2

Input Types N.C , N.O

Spec

Supported Sensor Types Dry Contact sensors.

Connection Type Attach stripped wire connections to the terminal block.

DC 150V

Power

Output Current Typical DC 12mA

Please refer to the diagram on the next page to connect sensor inputs. It illustrates an example

of a dry contact sensor being connected to the product.

For detailed instructions on connecting sensors, please refer to "4.6.3. Event Setup"

3.1.6. Relays

The following are specifications and operating conditions for alarm output.

Number of Input Circuits 2 Relays

Spec.

Power

When connecting the relay outputs, first determine the attributes of the device to be connected

(Normal Open, or Normal Close), then connect the device by referring to the diagram below.

Output Types Dry Contact.

Connection Type Attach stripped wire connections to the terminal block.

DC 30V 1A

AC 125V 0.5A

RELAY OUT 1 NC CM NO Normal Close O O -

Common

Normal Open - O O

- O -

RELAY OUT 2 NC CM NO Normal Close O O -

Common

Normal Open - O O

For detailed instructions on connecting the relay output, please refer to "4.6.3. Event Setup"

- O -

3.1.7. USB

The USB ports on the rear panel are used to upgrade the product's firmware with the buttons

on the front panel. Please refer to “5.1.4. System Update “

3.2. Connecting to the Website

3.2.1. Connecting Cable

Press PUSH on the front panel to open the Locking Door, then connect a PC to the Front

Panel Network Port with the supplied crossover cable as shown in the illustration below. (When

using a hub to connect the product to a computer, you may use a normal LAN cable instead of

a cross-over cable.)

3.2.2. Adding an IP Address

In your computer, click Start > Control Panel > Network Connections > Local Area Connection

> Properties.

Select Internet Protocol (TCP/IP.) Click the Properties button then in the Internet Protocol

(TCP/IP) Settings dialog, click the Advanced button to open the Advanced TCP/IP Settings

dialog. (If the "Obtain an IP address automatically" option is checked under the Internet

Protocol (TCP/IP) Properties window, please click the "Use the following IP address" radio

button option before proceeding.)

Click Add under IP addresses then enter 192.168.1.xxx. The NVR uses 192. 168. 1. 100 as the

IP address; you cannot use the address for your computer's internal IP address.

3.2.3. Connecting and Changing Settings

Type 192.168.1.100 in your Internet browser address bar then press Enter.

In the login window, enter admin as the User ID and 11111111 for the Password. Click Login to

connect to the product.

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