Refrigerator
User manual
Free Standing Appliance
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Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols and precautions: 5
Important safety precautions 6
Severe warning signs for transportation and site 9
Critical installation warnings 10
Installation cautions 13
Critical usage warnings 13
Usage cautions 18
Cleaning cautions 20
Critical disposal warnings 22
Additional tips for proper usage 23
Instructions about the WEEE 24
Installation 25
Refrigerator at a glance 25
Step-by-step installation 28
Operations 48
Main panel 48
SmartThings 57
Dispenser panel 60
Special features 61
Maintenance 67
Handling and care 67
Cleaning 75
Replacement 76
Troubleshooting 78
General 78
Do you hear abnormal sounds from the refrigerator? 82
SmartThings 84
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Open Source Announcement 85
Contents
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Safety information
Before using your new Samsung Refrigerator, please read this manual thoroughly to
ensure that you know how to operate the features and functions that your new appliance
offers safely and efciently.
What you need to know about the safety instructions
• Warnings and Important Safety Instructions in this manual do not
Safety information
cover all possible conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care
when installing, maintaining, and operating your appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ slightly
from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your
nearest service center or nd help and information online at www.
samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your appliance. When
this product contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
• In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the room
in which the appliance may be sited depends on the amount of
refrigerant used.
• Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer. The room must be 1 m3 in size for
every 8 g of R-600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is shown on
the identication plate inside the appliance.
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• Refrigerant squirting out of the pipes could ignite or cause an eye
injury. When refrigerant leaks from the pipe, avoid any naked
ames and move anything ammable away from the product and
ventilate the room immediately.
- Failing to do so may result in re or explosion.
• It is hazardous for anyone other than an Authorized Service
Person to service this appliance. In Queensland – the authorized
Service Person MUST hold a Gas Work Authorization or Licence for
hydrocarbon refrigerants, to carry out Servicing or repairs which
involve the removal of covers. (For Australia only)
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses
the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury
and/or property damage.
Safety information
NOTE
Useful information that helps users understand or benet from the
refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
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Safety information
Important safety precautions
Warning; Risk of re / ammable materials
Safety information
WARNING
• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
• Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
• Fill with potable water only.
• Connect to potable water supply only.
• Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
• Do not use mechanical devices or any other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or those who lack experience and knowledge, unless they have
been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
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• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
• The socket must be easily accessible so that the appliance can be
quickly disconnected from the supply in an emergency.
- It must be outside the area of the rear of the appliance.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
• If the product is equipped with LED lamps, do not disassemble the
Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
- Use only the LED Lamps provided by the manufacturer or its
service agents.
• New hose-sets supplied with the appliance are to be used and old
Safety information
hose-sets should not be reused.
• Have the refrigerator’s water supply connected only to a potable
water supply. To operate the ice maker properly, water pressure
of 30 to 120 psi (206 to 827 kPa) is required.
• For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position supplied
by manufacturer.
• To get the best energy efciency of this product, please leave all
shelves, drawers and baskets on their original position.
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Safety information
How to minimize the energy consumption
• Install the appliance in a cool, dry room with adequate ventilation.
• Ensure that it is not exposed to direct sunlight and never put it
near a direct source of heat (radiator, for example).
Safety information
- Not to block any vents or grilles is recommended for energy
efciency.
- Allow warm food to cool down before placing it in the
appliance.
- Put frozen food in the refrigerator to thaw. You can then use
the low temperatures of the frozen products to cool food in the
refrigerator.
- Do not keep the door of the appliance open for too long when
putting food in or taking food out.
- The shorter time for which the door is open, the less ice will
form in the freezer.
- Clean the rear of the refrigerator regularly. Dust increases
energy consumption.
- Do not set temperature colder than necessary.
- Ensure sufcient air exhaust at the refrigerator base and at the
back wall of the refrigerator. Do not cover air vent openings.
- Allow clearance to the right, left, back and top when installing.
This will help reduce power consumption and keep your energy
bills lower.
• We recommend the value of clearance to be :
- Right, left, and back side: more than 50 mm
- Top side: more than 100 mm
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This appliance is intended to be used in household and similar
applications such as
- staff kitchen areas in shops, ofces and other working
environments;
- farm houses and by clients in hotels, motels and other
residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
Severe warning signs for transportation and site
WARNING
• When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
- Refrigerant leaking from the pipe work could ignite or cause
an eye injury. If a leak is detected, avoid any naked ames
or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
- This appliance contains a small amount of isobutane refrigerant
(R-600a), a natural gas with high environmental compatibility
Safety information
that is, however, also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
• When transporting and installing the refrigerator, do not touch the
water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
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Safety information
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it
may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric
Safety information
• Do not place this refrigerator in direct sunlight or expose it to the
• Do not plug several appliances into the same multiple power strip.
shock or re.
heat from stoves, room heaters, or other appliances.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a re
hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along
its length or at either end.
• Do not bend the power cord excessively or place heavy objects on
it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy
object on the power cord, insert the power cord between objects,
or push the power cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
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• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
• Do not use aerosols near the refrigerator.
- Using aerosols near the refrigerator may cause an explosion or
re.
• Do not install this appliance near a heater or inammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it.
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can get
cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by the
back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
Safety information
• Do not install this appliance in a humid, oily or dusty location, in a
location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an electric
shock or re.
• If any dust or water is in the refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
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Safety information
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
Safety information
• You need to remove all the protective plastic lm before you
initially plug the product in.
• Children should be supervised to ensure that they do not play with
the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap
ring or water tube clip. Keep the snap rings and water tube clips
out of children’s reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
• Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from the
refrigerator.
- This may result in an electric shock, re, explosion, or problems
with the product.
• Plug the power plug into the wall socket rmly. Do not use a
damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
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Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a
at surface.
- If your refrigerator is not level, cooling efciency and durability
can be declined.
• Allow the appliance to stand for 2-3 hours before loading foods
after installation and turning on.
• We strongly recommend you have a qualied technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion,
problems with the product, or injury.
Critical usage warnings
WARNING
Safety information
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks, etc.)
into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in
the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
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Safety information
• Do not keep volatile or ammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
Safety information
• Children should be supervised to ensure that they do not play with
the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you
open the doors if children are in the area.
• Do not put your ngers or children's ngers between the doors.
- Keep ngers out of the left and right door gaps. Be careful
when you open the doors if your ngers are in between the
doors.
• Do not let children hang on the door or door bins. A serious injury
may occur.
• Do not let children go inside the refrigerator. They could become
trapped.
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be
stored in the refrigerator.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service center.
• If any dust or water is in Refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
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• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
refrigerator is unattended and do not let children enter inside the
refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or personal
injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
• Do not spray volatile material such as insecticide onto the surface
of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such
as ammable sprays, ammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
Safety information
• Do not use a hair dryer to dry the inside of the refrigerator. Do
not place a lighted candle in the refrigerator for removing bad
odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.
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Safety information
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an electric
shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
Safety information
- If spilled, there is a risk of re or electric shock.
• Never stare directly at the UV LED lamp for long periods of time.
- This may result in eye strain due to the ultraviolet rays.
• Do not put shelf in upside down. Shelf stopper could not work.
- It may cause a personal injury because of glass shelf drop.
• Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open
the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Bottles should be stored tightly together so that they do not fall
out.
• This product is intended only for the storage of food in a domestic
environment.
• Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not attempt to repair, disassemble, or modify the refrigerator
yourself.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a
standard fuse.
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• If your refrigerator needs to be repaired or reinstalled, contact
your nearest service center.
- Failing to do so may result in an electric shock, re, problems
with the product, or injury.
• If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior
lamps of the refrigerator.
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a
Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or loose
wall socket.
- This may result in an electric shock or re.
Safety information
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Safety information
Usage cautions
CAUTION
• Do not refreeze thawed food.
- Frozen and thawed food will develop harmful bacteria faster
than fresh.
Safety information
- The second thaw will break down even more cells, leaching out
moisture and changing the integrity of the product.
• Do not thaw meat at room temperature.
- Safety will depend on whether the raw product was handled
properly.
• Do not place glass bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Use only the ice maker provided with the refrigerator.
• If you will be away from home for a long period of time (on
vacation, for example) and won’t be using the water or ice
dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period of
time, (3 weeks or more) empty the refrigerator including the ice
bucket, unplug it, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors
and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers before
putting it into the refrigerator.
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- Please observe maximum storage times and expiration dates of
frozen goods.
- There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. However,
if you will be away for more than three weeks, remove all the
food and ice in the ice bucket, unplug the refrigerator, close the
water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this
nished appliance are not covered under Samsung warranty
service, nor is Samsung responsible for safety issues that result
from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the
refrigerator can be over cooled. If a cooling period lasts too
long, the water lter may break and cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
Safety information
should wait for at least ve minutes before plugging it back in.
• When the refrigerator got wet by water, pull out the power plug
and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property
damage.
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Safety information
• Fill the water tank and ice cube trays with potable water only (tap
water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may damage
the refrigerator.
• Be careful that your ngers are not caught in.
Safety information
• If the refrigerator is ooded, make sure to contact your nearest
service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil
can solidify, making it foul-tasting and difcult to use. In addition,
the open container can leak and the leaked oil can cause the door
bin to crack. After opening an oil container, it is best to keep the
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad
odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance,
unplug the power plug and contact your nearest service center.
- Failing to do so may result in an electric shock or re.
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• Use a clean, dry cloth to remove any foreign matter or dust from
the power plug blades. Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a
re.
• Never put ngers or other objects into the dispenser hole.
- It may cause a personal injury or material damage.
• Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays,
scouring cleansers, ammable uids, muriatic acid, cleaning
waxes, concentrated detergents, bleaches, or cleansers containing
petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
Safety information
• Do not clean glass shelves or covers with warm water when they
are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
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Safety information
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product in an
environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are
Safety information
damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. If this
refrigerator contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
• When disposing of this refrigerator, remove the door/door seals
and door latch so that small children or animals cannot become
trapped inside. Children should be supervised to ensure that they
do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may become injury and suffocate to
death.
• Cyclopentane is used in the insulation. The gases in the insulation
material require a special disposal procedure. Please contact your
local authorities in regard to the environmentally safe disposal of
this product.
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
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Additional tips for proper usage
• In the event of a power failure, call the local ofce of your electric
company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two will
not affect your refrigerator temperatures. However, you should
minimize the number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and
discard all frozen food.
• The refrigerator might not operate consistently (frozen contents
can thaw or temperatures can become too warm in the frozen
food compartment) if sited for an extended period of time in a
location where ambient air temperatures are constantly below the
temperatures for which the appliance is designed.
• In case of particular foods, keeping it under refrigeration can have
a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
Safety information
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts, wrap the
frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
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Safety information
Instructions about the WEEE
Safety information
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
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Installation
01
02
03
05
04
06
08
09
07
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ
from the illustrations in this manual, depending on the model and the country.
Type A
Installation
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Installation
01
02
05
04
06
08
09
07
Type B
Installation
01 Auto Ice Maker 02 1-Step Foldable Shelf
03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle)
05 FlexZone™ 06 Freezer
07 Door bins 08 2-Step Foldable Shelf
09 Water lter
* applicable models only
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English26
NOTE
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
to avoid scratching the other door.
• If the vertical hinged section is reversed, put it back into the correct position, and then
close the door.
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door is opened, the interlock switch automatically disables the auger motor of
the ice maker for safety reasons.
• If the internal or external LED lamp is out of order, contact a local Samsung service
center.
• If the door is left open for too long, the top internal LED will blink. This is normal.
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for
your refrigerator were packaged separately, use the gure below to help you position the
bins properly.
Installation
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Installation
Step-by-step installation
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 10 °C and 43 °C
• If your refrigerator is equipped with an ice maker, provide extra space at the rear of
Installation
• When you install the refrigerator next to a xed wall, you must provide a minimum
To facilitate moving your refrigerator to its nal location, be sure to measure the width
and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be
taken into consideration to ensure you can move your refrigerator safely. The following
diagram illustrates the exact height and depth (factory specications) of your refrigerator.
CAUTION
the refrigerator for the water line connection.
clearance of 95 mm from the wall to allow the door to swing open.
NOTE
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Clearance
C
D
E
B
A
01
02 02
04
03
05
06
09 10
07
08
See the pictures and table below for space requirements for installation.
Model RF22* / RF24*
Depth “A” 726 mm
Width “B” 908 mm
Height “C” 1749 mm
Overall Height “D” 1777 mm
Depth “E” 788 mm
Installation
Model RF22* / RF24*
01
more than 50 mm
recommended
02 125°
03 1578 mm
04 335 mm
05 908 mm
06 610 mm
07 122 mm
08 61 mm
09 1088 mm
10 1125 mm
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Installation
The measurements in the table above may differ slightly from the actual measurements,
depending on the measuring and rounding method.
STEP 2 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 3 Door
removal for entrance.
Installation
NOTE
NOTE
To prevent oor damage, make sure the
front levelling legs are in the upright
position.
• The surface you install the refrigerator
on must support a fully loaded
refrigerator.
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
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STEP 3 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 40 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver Flat-heat screwdriver Socket wrench 10 mm
Pliers Allen wrench 5 mm
Installation
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Installation
Detach the fridge doors
Left door
Installation
1. With the doors closed, use a Phillips
head screwdriver to remove the screws
(x3) in the top cover.
2. Disconnect the wires and the water
tube from the left-side door. Do the
following sequentially:
• Decouple the connector.
• While holding down one end of the
water line coupler, disconnect the water
tube.
CAUTION
Keep the water tube clips out of children’s
reach.
3. Gently draw up the clamp in several
steps. To prevent nger injuries, do not
apply a sudden force to the clamp.
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4. Pull up the clamp to remove it.
NOTE
Be careful not to drop the clamp on the
oor.
5. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
NOTE
Be careful not to drop the hinge on the
oor.
6. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
7. Lay the door down on a at surface.
CAUTION
Please put the door down slowly to
prevent scratches.
Installation
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Installation
Right door
1. Disconnect the wire connectors (x2)
on the right door. The position of the
connectors differs with the model.
CAUTION
• Do not remove both doors
simultaneously. Make sure to remove
one door at a time. Otherwise, one of
the doors may fall and cause physical
injury.
• Make sure the refrigerator is off before
disconnecting the connectors.
Installation
2. Gently draw up the clamp in several
steps. To prevent nger injuries, do not
apply a sudden force to the clamp.
3. Pull up the clamp to remove it.
NOTE
Be careful not to drop the clamp on the
oor.
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4. Open the door 90 degrees. While
holding the door, pull up and remove
the top hinge. Be careful not to damage
the connector wires when you remove
the hinge.
NOTE
Be careful not to drop the hinge on the
oor.
5. Gently pull up the door vertically to
remove. Do not apply excessive force
to the door. The door may fall, causing
physical injury.
6. Lay the door down on a at surface.
Installation
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Installation
A
01
02
03
B
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following
the removal instructions in reverse order.
01 Dispenser
02 Center of transparent coupler
Installation
03 Guidelines
Detach the FlexZone™ drawer
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
1. Lift up to remove the FlexZone™ basket.
2. Remove the wire cover along with the
connector harness using a at-head
screwdriver.
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3. Press the locking tab to disconnect the
wire connector.
CAUTION
When relocking the tab, make sure to fully
connect the wire connector. Otherwise, the
FlexZone™ will not operate.
4. Remove the hex-head bolt on each side
of the drawer using a 10 mm socket
wrench.
5. Lift up to remove the drawer front of
the FlexZone™ from the rail assembly.
Installation
CAUTION
• Use caution when removing the rail
assembly, which may fall off causing
damage to the oor.
• Make sure to put the FlexZone™ drawer
in place after removing or mounting
the FlexZone™ basket. The FlexZone™
drawer may not open or close if the
freezer drawer is not in place.
• Do not store too much food in the
FlexZone™ drawer. This prevents
the FlexZone™ drawer from closing
properly, resulting in frost buildup.
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Installation
To reattach the FlexZone™ drawer
After you have moved the refrigerator to its nal location, re-attach the FlexZone™
drawer by following the removal instructions in reverse order.
If the FlexZone™ or the indicator does not operate properly, make sure the connectors are
connected properly.
To detach the freezer drawer
Installation
CAUTION
1. Push the upper basket to the end, and
then pull up to remove.
2. Lift up to remove the door bin.
3. Then, pull up to remove the lower
basket from the rail assembly.
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4. Press down the hooks to unlock the rail
assembly.
5. While holding the upper area of the
freezer drawer front, slide the drawer
out all the way to remove the freezer
drawer from the rail assembly.
CAUTION
• Be careful not to scratch or dent the rail
assembly.
• Make sure you mount the freezer
baskets in the correct position.
Otherwise, the door will not open or
close properly, which causes frost to
build up.
• Do not store too much food in the
freezer drawer. This prevents the
freezer drawer from closing properly,
resulting in frost buildup.
Installation
To reattach the freezer drawer
Once the refrigerator is in or near it's nal location, re-attach the freezer drawer by
following the directions in the reverse order of removal.
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Installation
STEP 4 Levelling the refrigerator
• When installed, the refrigerator must be leveled on a at, solid oor. Not leveling the
• Levelling must be performed with the refrigerator empty. Make sure no food items are
• For safety reasons, adjust the front a little higher than the rear.
Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head
screwdriver to turn the levellers.
Installation
CAUTION
refrigerator can cause damage to the refrigerator or physical injury.
inside the refrigerator.
• To adjust the height of the left side:
Insert a at-head screwdriver into the
leveller of the left side front leg. Turn
the leveller clockwise to raise the left
side or turn it counterclockwise to
lower.
• To adjust the height of the right side:
Insert a at-head screwdriver into
the leveller of the right side front leg.
Turn the leveller clockwise to raise the
right side or turn it counterclockwise to
lower.
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STEP 5 Adjust the door height and the door gap
9
Snap rings
The height of a door can be adjusted using the provided snap
rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm,
and 2.5 mm).
To adjust the height of a door
1. Check the height difference between
the doors, and then lift up and hold the
door with the lower height.
Installation
2. Insert a suitable-sized snap ring (A)
between the door grommet (B) and the
hinge as shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out
or make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
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Installation
1
2
3
2
STEP 6 Attach the handles
Installation
CAUTION
The refrigerator handles must be oriented
in the correct direction.
• The fridge handles must be attached so
that the holes on each face each other.
• The freezer handle must be attached so
that its hole faces downwards.
1. Using a Phillips screwdriver, attach the
handle screws to the refrigerator, two
for each handle respectively, as shown
in the illustration to the left.
2. To attach the fridge handles to the
refrigerator, rst place the lower side
of one handle onto the lower handle
screw.
For type B handle: Attach the handle in the
following order: (1) bottom, (2) middle, (3)
top. Refer to the gure on the left.
NOTE
The design of the right side door handle
may differ depending on your model.
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3. Push the handle down, and then place
the upper side of the handle onto the
upper handle screw.
4. Insert the supplied wrench into the
handle hole, and then turn it clockwise
to tighten.
5. Repeat Steps 2 through 4 with the
second refrigerator door handle.
6. To attach the freezer handle to the
refrigerator, rst place the left side of
the freezer handle onto the left handle
screw.
Installation
7. Push the handle to the left, and then
place the right side of the freezer
handle onto the right handle screw.
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Installation
Installation
8. Insert the supplied wrench into the
handle hole, and then turn it clockwise
to tighten.
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STEP 7 Connect to a water source
1
A
B
A
CAUTION
• The new hose-sets supplied with the appliance are to be used and that old hose-sets
should not be reused.
• The water line must be connected by a qualied technician.
• The warranty for your refrigerator does not cover the water line installation. The
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
• Samsung takes no responsibility for the water line installation. If water leaks occur,
contact the installer of the water line.
To connect the cold water pipe to the water ltering hose
CAUTION
• Make sure the water ltering hose is connected to a cold, potable water source pipe.
Connecting to the hot water pipe may cause the purier to malfunction.
1. Shut off the water supply by closing the
main water valve.
2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to
connect to the water pipe.
4. When connection is complete, open the
main water valve and dispense about
3 liters of water. This is to remove
impurities inside the pipe.
Installation
A. Close Main Water pipe
B. No gap
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Installation
Remove cap
a
a
A
B
a
To connect the water ltering hose to the water line
Installation
A. Water Line from unit
B. Water Line from Kit
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose and the
water line.
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about a
3 liters of water before actually using
the refrigerator to remove impurities
inside the water ltering system.
NOTE
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
CAUTION
Do not mount the water lter on any part
of the refrigerator. This may damage the
refrigerator.
To repair the water line
CAUTION
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The waterline must be repaired by a qualied professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the waterline.
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STEP 8 Initial settings
1
By completing the following steps, the refrigerator should be fully functioning.
CAUTION
Before installing the refrigerator, make
sure to remove the Cover Interlock (1)
from the top of the fridge door. Otherwise,
injuries may be caused by the ice crushing
blade. The product may not have the Cover
interlock depending on the model.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
freezer will be slightly chilled, and the motor should be running smoothly.
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
Installation
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Operations
01
02
03
04
05
07
06
01
02
03
04
05
07
06
Main panel
Type A Type B
Operations
01 Fridge / Auto Fill Water Pitcher * 02 FlexZone™ / °F °C
03 Freezer / Energy Saver 04 Ice Maker / Filter Reset
05 Water/Ice / Dispenser Lock 06 Network connection
07 Door Alarm / Control Lock
* applicable models only
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NOTE
• When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
• To ensure optimal performance, we recommend setting the temperature to -19 °C for
the freezer, and 3 °C for the fridge.
• The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specied temperature settings.
• If a communication error occurs between the temperature display and the main
controller, this blinking continues for an extended time. Contact a local Samsung
service center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
• If you set Control Lock on the main panel, the main panel locks automatically 1 minute
after inactivity.
• Bixby is a Samsung’s intelligence platform, and you can control the product with your
voice. To use the voice command feature, you must connect the product with the
SmartThings app on your phone. For products that do not recognize voice directly
from the product, you can use the Bixby on your smartphone to control some of the
functions of your product after connecting to the app.
Operations
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Operations
01 Fridge / Auto Fill Water Pitcher (3 sec)
Fridge
Operations
You can use the Fridge button to set the fridge temperature or to
activate Power Cool.
• Press Fridge repeatedly to select a desired temperature
between 1 °C and 7 °C.
- The temperature indicator displays the currently set or
selected temperature.
• To activate Power Cool, press Fridge repeatedly until the
Power Cool indicator ( ) lights up.
- To deactivate Power Cool, simply press Fridge again while
the Power Cool function is on.
- Power Cool speeds up the cooling process at maximum
power to lower the fridge temperature. The Power Cool
process continues to run for several hours, and then turns
off and the fridge returns to the previous temperature
setting.
- Use Power Cool to rapidly cool food that spoils quickly or
to rapidly cool the refrigerator after the door has been left
open for some time.
NOTE
Using Power Cool increases power consumption. Make sure you
turn it off manually if you no longer need it, and then select the
desired refrigerator temperature.
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Auto Fill Water
Pitcher
Press and hold Fridge for 3 seconds to turn this function on. Open
the left door of the fridge, and then insert the water tank. Close
the door and the water tank starts to ll with water up to the
preset level.
To turn the function off, press and hold Fridge again for
3 seconds.
NOTE
• By default, Auto Fill Water Pitcher is disabled. Enable this
function after you have installed the water line.
• If you open the door or push the dispenser lever, this function
is stopped temporarily.
• The Auto Fill Water Pitcher indicators blink if there is a leak.
This may occur because the water tank overows, or the
water-line or water-level sensor fails. If this is the case, follow
these steps.
a. Open the rubber cap and drain water.
b. When draining is complete, the indicators stop blinking and
turn solid.
c. Close the rubber cap.
• If the indicators continue to blink, this might be a system
failure. Contact a local service center.
Operations
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Operations
02 FlexZone™ / °F °C (3 sec)
The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature
sensor that adjusts the amount of cold air allowed into the zone.
• Press FlexZone™ repeatedly to select a desired mode. By default, Deli is selected.
• The refrigerator adjusts the temperature in the FlexZone™ according to the selected
Wine
Deli
Beverage
Operations
Meat
mode.
Mode Description Examples
Select Wine to keep food fresh for a long time.
The temperature of the FlexZone™ will be kept
around 5 °C.
Select Deli to keep food fresh for a longer time.
The temperature of the FlexZone™ will be kept
around 3 °C.
Select Beverage to keep drinks cold and
refreshing.
The temperature of the FlexZone™ will be kept
around 1 °C.
Select Meat to keep meat or sh fresh for a longer
time.
The temperature of the FlexZone™ will be kept
around -1 °C.
Wine, cocktails,
cake, cheese
Pineapples,
lemons, biscuits,
potatoes
Bottled water,
juice, soft drinks,
beer
Steaks, cold cuts,
bacon, chili dogs
CAUTION
• Do not use the FlexZone™ to store most kinds of fruit or leafy vegetables. These food
items may suffer cold-temperature damage.
• Do not store glass bottles in the FlexZone™ in Beverage or Meat mode. They may break
and cause physical injury.
You can also use the FlexZone™ button to switch the temperature
°F °C
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scale between Celsius and Fahrenheit.
To switch the temperature scale, press and hold FlexZone™ for
3 seconds to change the current temperature scale.
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03 Freezer / Energy Saver (3 sec)
You can use the Freezer button to set the freezer temperature or
to activate Power Freeze.
• Press Freezer repeatedly to select a desired temperature
between -15 °C and -23 °C.
- The temperature indicator displays the currently set or
selected temperature.
• To activate Power Freeze, press Freezer repeatedly until the
Power Freeze indicator ( ) lights up.
- To deactivate Power Freeze, simply press Freezer again
while the Power Freeze function is on.
Freezer
- Power Freeze speeds up the freezing process at maximum
power to lower the freezer temperature. The Power Freeze
process continues to run for several hours, and then turns
off and the freezer returns to the previous temperature
setting.
- To freeze large amounts of food, activate Power Freeze for
at least 20 hours before putting the food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off manually if you no longer need it, and then select the
desired freezer temperature.
Press Freezer for 3 seconds to set/clear the Energy Saver
function.
Operations
Energy Saver
NOTE
If condensation or water drops form on or around the doors, turn
Energy Saver mode off.
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Operations
04 Ice Maker / Filter Reset (3 sec)
Ice Maker
Operations
Filter Reset
Press Ice Maker to turn the ice maker on or off.
The ice maker has 2 indicators ( / )
to indicate its operating status.
• When the ice maker operates, the corresponding indicator
( ) turns on.
• When the ice maker is turned off, the corresponding
indicator ( ) turns on. In this case, ice making
is disabled even if you press the Cubed or Crushed Ice
buttons on the dispenser panel. To enable ice making, you
must turn the ice maker on.
NOTE
If the ice maker is turned off, it will turn on if you press and
hold the ice lever for more than 5 seconds.
After about 6 months (and typically, about 300 gallons (1200
L) of water), the Filter indicator blinks red for several seconds
when you open the door, reminding you that the lter needs
to be replaced.
When this happens, replace the lter, and then press and hold
Filter Reset for 3 seconds. The lter lifecycle will be reset and
the Filter indicator turns off.
NOTE
• Some regions have relatively large amounts of lime in
their water. This can reduce the lifecycle of the lter. In
these areas, you will have to replace the water lter more
often than specied above.
• If water is not dispensing properly, the water lter is most
likely clogged. Replace the water lter.
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05 Water/Ice / Dispenser Lock (3 sec)
Water/Ice
You can dispense chilled water, cubed ice, or crushed ice. To
dispense, press Water/Ice. The corresponding indicator turns on.
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold Water/Ice for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
Dispenser Lock
(Dispenser panel /
Dispenser lever)
NOTE
• The Dispenser Lock on the dispenser panel does not affect the
controls on the main panel. To lock the main panel, use the
Control Lock function on the main panel.
• If you press Water/Ice for 3 seconds when both control lock
and dispenser lock are active, you will deactivate both control
lock and dispenser lock.
06 Network connection
You can control and monitor your refrigerator on the SmartThings app. For more
information, see the SmartThings section.
07 Door Alarm / Control Lock (3 sec)
If the door is left open for more than 2 minutes, an alarm will
sound and the alarm indicator will blink. You can toggle the alarm
on and off by pressing Door Alarm. The alarm is enabled by
factory default.
Door Alarm
If the door is left open for 5 minutes, internal lights (in the
fridge, FlexZone™, and freezer) will blink for 10 seconds and then
turn on. The whole process will be repeated every minute for
5 minutes. This is to alert hearing-impaired users that a door is
open. Note that this function is normal.
Operations
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Operations
Control Lock
To prevent accidental setting changes, press and hold Door Alarm
for 3 seconds. The main panel will be disabled and the Lock
indicator ( ) will turn on.
When Control Lock is on, the indicator blinks if any button on the
main panel is pressed.
If you press and hold the button again for more than 3 seconds,
Control Lock will be deactivated.
However, Control Lock will be reactivated if no button is pressed
within 1 minute.
NOTE
Control Lock on the main panel does not affect the dispenser.
The dispenser operates independently and so does the dispenser
lever. To lock the dispenser and the dispenser lever, use the
Dispenser Lock function.
Operations
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SmartThings
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “SmartThings”.
Download and install the SmartThings app provided by Samsung Electronics to your smart
device.
NOTE
• The SmartThings app is designed for Android 6.0 (Marshmallow) or later, iOS 10.0
or later, iPhone 6 or later, and is optimized for Samsung smartphones (Galaxy S and
Galaxy Note series).
• For improved performance, the SmartThings app is subject to change without notice or
discontinued support according to the manufacturer’s policy.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
non-standard Wi-Fi authentication protocols are not supported.
• Wireless networks may be affected by the surrounding wireless communication
environment.
• If your Internet service provider has registered the MAC address of your PC or modem
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
• The rewall settings of your network system may prevent your Samsung Smart
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
• To congure the wireless access point (AP) settings, see the user manual of the AP
(router).
• Samsung Smart Refrigerators support both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and
Soft-AP protocols. (IEEE 802.11 n is recommended.)
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
Refrigerators.
Operations
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Operations
Samsung account
You are required to register your Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
Turn on the device you want to connect, open the SmartThings app on your phone, and
then follow the instructions below.
If a pop-up appears saying that a new device has been found, tap ADD NOW.
If a pop-up doesn't appear, tap the + button, and then select the device you want to
connect from the list of available devices.
If your device isn't in the list of available devices, tap Supported Devices, select the device
type (Refrigerator), and then select the specic device model.
Follow the instructions in the app to set up your device. Once setup is complete, your
refrigerator will appear as a "card" on your Devices screen.
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home and on the go.
• Tap the refrigerator icon on the SmartThings Dashboard or tap the Devices icon at the
Operations
• Check the operation status or notications related to your refrigerator, and then
bottom of the Dashboard, and then tap the refrigerator "card" to open the Refrigerator
page.
change options or settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
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Category Item Description
Displays the desired temperature setting of the
fridge.
Displays the current temperature of the
freezer.
Detects abnormal operations of the
refrigerator.
Checks the accumulated power consumption of
the refrigerator for the last 180 days.
Monitoring
Fridge temperature
Freezer temperature
FlexZone™ settings Displays the settings of the FlexZone™.
Diagnosis
Energy monitoring
You can turn the ice making function on or off,
and check the current settings of the function.
Ice making
You can also check the status and progress of
ice making.
You can turn Power Cool on or off, and check
the current settings.
You can turn Power Freeze on or off, and
check the current settings.
You can set the desired temperature of the
fridge.
You can set the desired temperature of the
freezer.
Functions
Power Cool
Power Freeze
Fridge temperature
Freezer temperature
FlexZone™ settings You can set the desired FlexZone™ mode.
Abnormally high
temperature
This alarm is triggered when the fridge, the
freezer, or the FlexZone™ has abnormally high
temperatures.
This alarm is triggered if the fridge door, the
Door opening
Alarms
Auto Water Fill
overowing
Water lter
replacement
freezer drawer, or the FlexZone™ drawer is
open for a specic time.
If the Auto Water Fill function senses an
overow, it triggers this alarm to let you know
the status of the overow.
This alarm reminds you that the water lter
must be replaced.
Operations
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Operations
01 02 03
Dispenser panel
01 Water / Lock 02 Cubed Ice
03 Crushed Ice
01 Water / Lock (3 sec)
Water
Operations
Lock
(Dispenser panel /
Dispenser lever)
02 Cubed Ice
Cubed Ice
03 Crushed Ice
Crushed Ice
To dispense chilled water, press Water. The corresponding
indicator turns on.
To prevent the use of the dispenser panel buttons and the
dispenser lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
When dispenser lock is on, the indicator blinks if any button on
the dispenser panel is pressed or the dispenser lever is pressed.
NOTE
The Lock on the dispenser panel does not affect the controls
on the main panel. To lock the main panel, use the Control Lock
function on the main panel.
Press Cubed Ice to dispense cubed ice. The corresponding
indicator turns on.
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
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Special features
01
02
03
04
Water tank (Auto Water Fill) (applicable models only)
The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator.
01 Lid
02 Sealed mouth
03 Infuser
04 Body
To ll the water tank
1. Grasp a handle groove of the sealed
mouth, and then pull up to open the lid.
2. Put tea leaves or fruit to your taste into
the infuser.
NOTE
If you want to keep the infused water in its
initial concentration, turn the Auto Water
Fill function off.
Operations
3. Enable the Auto Water Fill function on
the main panel. Open the left door of
the fridge door, and then mount the
water tank onto the holder. Push it
straight in as shown in the illustration
on the left.
4. Close the door. The infuser will start to
ll with chilled water a short time later.
CAUTION
Make sure the infuser ts in the water tank holder.
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English 61
Operations
5. To drink tea, open the door and detach
the water tank. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water tank after you have consumed the infused water. Also clean
the water tank if you haven't used it for a long time.
• To prevent the water tank from tipping
over or leaking, make sure the water
tank ts in the water tank holder.
Operations
• To prevent the water tank from spilling
over or leaking, make sure the sealed
mouth is properly inserted.
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NOTE
• If the front side (specically marked
area) of the water tank has too much
moisture, the water tank may not fully
ll. Remove the moisture, and then try
again.
• Auto Water Fill will stop supplying
water to the water tank if the water
tank does not ll after a certain amount
of time. If this happens, check if the
water line is properly connected.
Remove and reinsert the water tank,
and then try again.
NOTE
• Wipe around the infuser holder if the
infuser overows or leaks.
• Water drops off if the rubber cap is
opened.
• The Auto Water Fill indicator blinks if
there is a leak. In case of a leak, open
the rubber cap so that the leaked water
drains. The indicator will then turn off.
However, if the indicator continues to
blink, there might be a system failure.
Contact your local Samsung service
center.
• The Auto Water Fill indicators blink if
there is a leak. See page 50 for more
information.
Operations
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Operations
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
To dispense water with ice
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
Operations
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
NOTE
minute. To dispense more water, release and push the lever again.
spilling out.
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
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Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
Diagnosis
If ice does not dispense, rst check the ice
maker.
1. Press Test on the side of the ice maker.
You will hear a chime (ding-dong) when
you press the button.
2. You will hear another chime if the ice
maker is operating properly.
Operations
CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
overow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell
with fresh, loose ice cubes.
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
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Operations
• When reinserting the ice maker tray, make sure that the tray is properly centered at
the entrance. Otherwise, the tray can get stuck.
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make
sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together,
making it difcult to remove them.
To remove the ice bucket, see the Ice bucket (applicable models only) section on page 67.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
FlexZone™ divider
Operations
You can change the divider position.
To do this, unlock the divider by turning
the divider dial counter clockwise. Then,
move the width and height bars as
appropriate. When done, turn the dial
clockwise to lock the divider.
NOTE
If the divider lock does not function, wipe
the bars to remove moisture on them.
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Maintenance
A
Handling and care
Ice bucket (applicable models only)
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
1. To remove the ice bucket, gently lift
it up, and then pull it out slowly while
holding the bottom of the bucket with
one hand and the side with the other
hand.
2. Empty the bucket.
3. When done, put the bucket back into
position. If the bucket does not t in,
turn the helix screw 90 degrees, and
then try again.
If the ice bucket is not rmly inserted,
turn the Helix (A) 90 degrees, and then try
again.
CAUTION
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has fallen on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or
product damage.
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Maintenance
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Maintenance
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
NOTE
• The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa).
• Noise from the the ice maker as it produces ice during the ice making process is
normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
Auto Water Fill (applicable models only)
1. Grasp a handle groove of the sealed
mouth, and then pull up to remove.
Maintenance
2. Grasp both sides of the sealed mouth,
and then lift to remove.
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the Auto Water Fill in the
reverse order of disassembly.
CAUTION
Water pitcher and lid are not dishwasher
safe and can deform under high
temperatures. Please hand wash as
needed.
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Fridge shelves
The appearance of the shelves differs by model.
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and
slide out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
CAUTION
• The tempered glass shelves are heavy.
Use caution when removing them.
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
Maintenance
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Maintenance
Foldable shelf
To remove, slide up the front of the shelf
so that it folds. Then gently lift up and
pull out. To reinsert, place the shelf on the
angled frame in the main unit, and then,
press down to unfold.
CAUTION
After sliding the foldable shelf in and
folding it, the front of the shelf can be
removed for your convenience. If you use
the shelf without removing the front of the
shelf, be aware that it can separate from
the rear portion. Take care when handling
food items near the shelf.
Recommended foldable shelf location
Maintenance
The foldable shelf folds up from the center,
giving you more room for storage.
• Insert the shelf in the right side of the
fridge. Left side insertion does not
allow the shelf to fold completely.
• To fold, push the front area of the shelf
inward so that it folds up from the
middle.
CAUTION
Do not lift up quickly or twist the foldable
shelf to take out food under it. It may fall
off.
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Vegetable shelf
1. Slide out the left-side vegetable drawer.
2. While supporting the vegetable shelf
with one hand, slide it out with the
other hand.
NOTE
To use the space that is opened up after
removing the foldable shelf, take out the
vegetable shelf.
To reinsert, follow the steps above in the
reverse order.
Door bins
• To remove the top door bin, hold the
front sides of the bin, and then gently
lift up to remove.
• To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
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Maintenance
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Maintenance
Fridge drawers
Vegetable / fruit drawers
CAUTION
• Do not remove a bin that is lled with
food. Empty the bin beforehand.
• Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
• Do not allow children to play with the
bins. Sharp corners of the bin may
cause injury.
Gently lift up the front of the drawer and
slide out.
• We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
• To reinsert, insert the drawer into the
frame rails and then slide inward.
Maintenance
FlexZone™ basket
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• To remove, fully open the FlexZone™
drawer. Lift up the FlexZone™ basket,
and then pull out with both hands.
• To reinsert, fully open the FlexZone™
drawer. While tilting up the front of the
basket, insert the rear of the basket into
the rail assembly. Lower the front until
the basket is in place.
• If the divider lock does not function,
wipe the bars to remove moisture on
them.
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Freezer baskets
Upper basket
Lower basket
• To remove, fully slide open the freezer
drawer. Push the upper basket to the
end, and then pull up to remove.
• To reinsert, align the front wheels of
the upper basket with the end of the
lower basket. Slide the upper basket to
the front.
• To remove, rst remove the upper
basket. Then, tilt up the front of the
lower basket to pull out.
• To reinsert, put the basket onto the rail
assembly rear side rst.
CAUTION
• Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer will not open or
close properly, which will cause frost to build up.
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Maintenance
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Maintenance
Freezer basket divider
Loosen and remove the screw from
the lower side of the divider. Then, pull
straight up to remove the divider.
Maintenance
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Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator.
They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Maintenance
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
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Maintenance
Replacement
Water lter
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water lters.
The Filter Reset indicator ( ) turns red to let you know it is time to replace the water
lter. Before replacing the lter, make sure the water supply line is shut off.
1. Shut off the water supply line.
2. Turn the knob of the lter cartridge
counter clockwise 90 degrees (1/4
turn). The lter cartridge unlocks.
Maintenance
3. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easy to remove. If that is the case,
use force to remove the cartridge.
- To prevent water leaks from the
lter opening, pull the cartridge
straight out while removing it.
4. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
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5. Turn the cartridge knob clockwise to
lock into place.
6. Press and hold Filter Reset on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
( ) turns off.
7. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 30 to 120 psi (206 to 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below these
specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
Maintenance
For more information or servicing, contact a licensed plumbing professional.
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center or visit www.
samsungparts.com on the web.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Energy Saver mode is
activated.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure there is a gap of
at least 5 cm between the
refrigerator back and sides
and any nearby walls or
cabinets.
• Deactivate Energy Saver
mode.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Set the temperature higher.
Troubleshooting
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Symptom Possible causes Solution
Interior wall is hot.
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
• Refrigerator has heat-proof
piping in the interior wall.
• Spoiled food.
• Food with strong odors.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
• Clean the refrigerator and
remove any spoiled food.
• Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
Frost on interior
walls.
Fruits or vegetables
are frozen.
• Food is blocking the vents.
• Door is not closed properly.
• Fruits or vegetables are
stored in the FlexZone™.
• Make sure no food blocks
the refrigerator vents.
• Make sure food does not
block the door. Clean the
door gasket.
• Do not store most kinds of
fruit or vegetables in the
FlexZone™.
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Troubleshooting
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Troubleshooting
Condensation
Condensation forms
on the interior walls.
Water/ice (dispenser models only)
Water ow is weaker
than normal.
Ice maker makes a
buzzing sound.
Ice maker does not
make ice.
Troubleshooting
Symptom Possible causes Solution
• Remove the moisture and
• If door is left open, moisture
enters the refrigerator.
• Food with high moisture
content.
Symptom Possible causes Solution
• Water pressure is too low.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Ice maker has just been
installed.
• Freezer temperature is too
high.
• Dispenser panel Lock is
activated.
• Ice maker is off. • Turn on the ice maker.
do not leave a door open
for extended periods of
time.
• Make sure food is wrapped
airtight.
• Make sure the water
pressure is between 30 to
120 psi (206 to 827 kPa).
• Press Ice Maker.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Set the freezer temperature
below -18 °C or -20 °C in
warm ambient air.
• Deactivate dispenser panel
Lock.
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Symptom Possible causes Solution
Ice does not dispense.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• Ice bucket is not properly
inserted.
• Water line is not connected
properly or water supply is
not on.
• Water line is not connected
properly or water supply is
not on.
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Make sure the ice bucket is
properly inserted.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
• Dispenser panel Lock is
activated.
• Deactivate dispenser panel
Lock.
• Use only Samsung-provided
• A third-party water lter
was installed.
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
• Water lter indicator turns
on or blinks.
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• Replace the water lter.
After replacing, reset the
lter indicator sensor.
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Troubleshooting
Troubleshooting
Clicking!
or Chirping!
Buzzing!
SSSRRR!
Whir!
HiSS!
Do you hear abnormal sounds from the refrigerator?
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
Troubleshooting
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
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• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
Bubbling!
Cracking!
causing bubbling sounds.
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
• For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
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Troubleshooting
Troubleshooting
SmartThings
Could not nd
“SmartThings” in the
app market.
The SmartThings app
fails to operate.
The SmartThings app
is installed but is
not connected to my
refrigerator.
Could not log into the
app.
An error message
appears when I
try to register my
refrigerator.
The SmartThings
app is successfully
connected to my
refrigerator but does
not run.
Troubleshooting
Symptom Action
• The SmartThings app is designed for Android 6.0
(Marshmallow) or later, iOS 10.0 or later, iPhone 6 or later,
and is optimized for Samsung smartphones (Galaxy S and
Galaxy Note series).
• The SmartThings app is available for applicable models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• If you have not connected your refrigerator to the
SmartThings App after the app was installed, you must make
the connection using the device registration function of the
app.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
• Easy Connection may fail due to the distance from your
access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
• Exit and restart the SmartThings app or disconnect and
reconnect the router.
• Unplug the power cord of the refrigerator, and then plug it in
again after 1 minute.
English84
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Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0
leads to the download page of the source code made available and open source license
information as related to this product. This offer is valid to anyone in receipt of this
information.
English 85
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Memo
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Memo
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG Customer Care Center.
Country Contact Center Web Site
AUSTRALIA
NEW ZEALAND
Untitled-2 88 2019-02-28 5:58:01
1300 362 603 (Other)
1300 425 299 (HHP)
0800 726 786 (All Product)
0800 6 726 786 (Support for Smart
Mobile Devices)
www.samsung.com/au/support
www.samsung.com/nz/support
DA68-03832J-00
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