Page 1
Refrigerator
User manual
Free Standing Appliance
Untitled-1 1 2017-06-29 3:14:38
Page 2
Contents
Contents
Safety information 3
Important safety symbols and precautions: 5
Severe warning signs for transportation and site 5
Critical installation warnings 6
Installation cautions 9
Critical usage warnings 10
Usage cautions 15
Cleaning cautions 17
Critical disposal warnings 19
Additional tips for proper usage 20
Saving Energy Tips 21
This appliance is intended to be used in household and similar applications such as 21
Instructions about the WEEE 22
Installation 23
Refrigerator at a glance 23
Step-by-step installation 25
Operations 41
Main panel 41
Samsung Smart Home (available only with the optional dongle) 49
Dispenser panel 51
Special features 53
Maintenance 59
Handling and care 59
Cleaning 69
Replacement 70
Troubleshooting 73
General 73
Do you hear abnormal sounds from the refrigerator? 77
Samsung Smart Home 79
English2
Untitled-1 2 2017-06-29 3:14:38
Page 3
Safety information
• Before using your new Samsung Refrigerator, please read this
manual thoroughly to ensure that you know how to operate the
features and functions that your new appliance offers safely and
efciently.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or those who lack experience and knowledge, unless they have
been given supervision or instruction concerning the use of the
appliance by a person responsible for their safety.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall
not play with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
• Warnings and Important Safety Instructions in this manual do not
cover all possible conditions and situations that may occur. It is
your responsibility to use common sense, caution, and care when
installing, maintaining, and operating your appliance.
• Because these following operating instructions cover various
models, the characteristics of your refrigerator may differ slightly
Safety information
from those described in this manual and not all warning signs may
be applicable. If you have any questions or concerns, contact your
nearest service center or nd help and information online at www.
samsung.com.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. When
this product contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
English 3
Untitled-1 3 2017-06-29 3:14:38
Page 4
Safety information
• In order to avoid the creation of a ammable gas-air mixture
if a leak in the refrigerating circuit occurs, the size of the room
in which the appliance may be sited depends on the amount of
refrigerant used.
• Never start up an appliance showing any signs of damage. If
Safety information
in doubt, consult your dealer. The room must be 1 m³ in size
for every 8 g of R-600a refrigerant inside the appliance. The
amount of refrigerant in your particular appliance is shown on the
identication plate inside the appliance.
• Refrigerant squirting out of the pipes could ignite or cause an eye
injury. When refrigerant leaks from the pipe, avoid any naked
ames and move anything ammable away from the product and
ventilate the room immediately.
- Failing to do so may result in re or explosion.
• It is hazardous for anyone other than an Authorized Service
Person to service this appliance. In Queensland – the authorized
Service Person MUST hold a Gas Work Authorization or Licence for
hydrocarbon refrigerants, to carry out Servicing or repairs which
involve the removal of covers. (For Australia only)
English4
Untitled-1 4 2017-06-29 3:14:38
Page 5
Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses
the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury,
property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury
and/or property damage.
NOTE
Useful information that helps users understand or benet from the
refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.
Severe warning signs for transportation and site
Safety information
WARNING
• When transporting and installing the appliance,care should be
taken to ensure that no parts of the refrigerating circuit are
damaged.
- Refrigerant leaking from the pipe work could ignite or cause
an eye injury. If a leak is detected, avoid any naked ames
or potential sources of ignition and air the room in which the
appliance is standing for several minutes.
English 5
Untitled-1 5 2017-06-29 3:14:38
Page 6
Safety information
- This appliance contains a small amount of isobutane refrigerant
(R-600a), a natural gas with high environmental compatibility
that is, however, also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
Safety information
• When transporting and installing the refrigerator, do not touch the
water hose on the back side of the refrigerator.
- This may damage the refrigerator and as a result the water
dispenser can not be used.
Critical installation warnings
WARNING
• Do not install the refrigerator in a damp location or place where it
may come in contact with water.
- Deteriorated insulation on electrical parts may cause an electric
shock or re.
• Do not place this refrigerator in direct sunlight or expose it to the
heat from stoves, room heaters, or other appliances.
• Do not plug several appliances into the same multiple power strip.
The refrigerator should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
voltage listed on the refrigerator’s rating plate.
- This provides the best performance and also prevents
overloading of house wiring circuits, which could cause a re
hazard from overheated wires.
• If the wall socket is loose, do not insert the power plug.
- There is a risk of electric shock of re.
• Do not use a power cord that has cracks or abrasion damage along
its length or at either end.
English6
Untitled-1 6 2017-06-29 3:14:39
Page 7
• Do not bend the power cord excessively or place heavy objects on
it.
• Do not pull or excessively bend the power cord.
• Do not twist or tie the power cord.
• Do not hook the power cord over a metal object, place a heavy
object on the power cord, insert the power cord between objects,
or push the power cord into the space behind the appliance.
• When moving the refrigerator, be careful not to roll over or
damage the power cord.
- This may result in an electric shock or re.
• Never unplug your refrigerator by pulling on the power cord.
Always grip the plug rmly and pull straight out from the outlet.
- Damage to the cord may cause a short-circuit, re, and/or
electric shock.
• Do not store explosive substances such as aerosol cans with a
ammable propellant in this appliance.
• Do not install this appliance near a heater or inammable material.
• Do not install this appliance in a location where gas may leak.
- This may result in an electric shock or re.
• This refrigerator must be properly located and installed in
accordance with the instructions in this manual before you use it.
Safety information
• Connect the power plug in the proper position with the cord
hanging down.
- If you connect the power plug upside down, the wire can get
cut off and cause a re or electric shock.
• Make sure that the power plug is not crushed or damaged by the
back of the refrigerator.
• Keep the packing materials out of reach of children.
- There is a risk of death from suffocation if a child puts the
packing materials on his or her head.
English 7
Untitled-1 7 2017-06-29 3:14:39
Page 8
Safety information
• The appliance must be positioned so that the plug is accessible
after installation.
- Failing to do so may result in an electric shock or re due to
electric leakage.
• Do not install this appliance in a humid, oily or dusty location, in a
Safety information
location exposed to direct sunlight and water (rain drops).
- Deteriorated insulation of electrical parts may cause an electric
shock or re.
• If any dust or water is in the refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance.
- This may result in an electric shock, re, problems with the
product, or injury.
• You need to remove all the protective plastic lm before you
initially plug the product in.
• Children should be supervised to ensure that they do not play with
the snap rings used for door adjustment or the water tube clips.
- There is risk of death by suffocation if a child swallows a snap
ring or water tube clip. Keep the snap rings and water tube clips
out of children's reach.
• The refrigerator must be safely grounded.
- Always make sure that you have grounded the refrigerator
before attempting to investigate or repair any part of the
appliance. Power leakages can cause severe electric shock.
English8
Untitled-1 8 2017-06-29 3:14:39
Page 9
• Never use gas pipes, telephone lines, or other potential lightning
attractors as an electrical ground.
- You must ground the refrigerator to prevent any power
leakages or electric shocks caused by current leakage from the
refrigerator.
- This may result in an electric shock, re, explosion, or problems
with the product.
• Plug the power plug into the wall socket rmly. Do not use a
damaged power plug, damaged power cord, or loose wall socket.
- This may result in an electric shock or re.
• If the power cord is damaged, have it replaced immediately by the
manufacturer or one of its service agents.
• The fuse on the refrigerator must be changed by a qualied
technician or service company.
- Failing to do so may result in an electric shock or personal
injury.
Installation cautions
CAUTION
• Allow sufcient space around the refrigerator and install it on a
Safety information
at surface.
- Keep the ventilation space in the appliance enclosure or
mounting structure clear of obstructions.
• Allow the appliance to stand for 2 hours before loading foods after
installation and turning on.
• We strongly recommend you have a qualied technician or service
company install the refrigerator.
- Failing to do so may result in an electric shock, re, explosion,
problems with the product, or injury.
English 9
Untitled-1 9 2017-06-29 3:14:39
Page 10
Safety information
• Overload on any one door may fell the refrigerator, causing
physical injury.
Critical usage warnings
Safety information
WARNING
• Do not insert the power plug into a wall socket with wet hands.
- This may result in an electric shock.
• Do not store articles on the top of the appliance.
- When you open or close the door, the articles may fall and
cause personal injury and/or material damage.
• Do not insert hands, feet or metal objects (such as chopsticks, etc.)
into the bottom or the back of the refrigerator.
- This may result in an electric shock or injury.
- Any sharp edges may cause a personal injury.
• Do not touch the inside walls of the freezer or products stored in
the freezer with wet hands.
- This may cause frostbite.
• Do not put a container lled with water on the refrigerator.
- If spilled, there is a risk of re or electric shock.
• Do not keep volatile or ammable objects or substances (benzene,
thinner, propane gas, alcohol, ether, LP gas, and other such
products) in the refrigerator.
- This refrigerator is for storing food only.
- This may result in re or explosion.
• Children should be supervised to ensure that they do not play with
the appliance.
- Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you
open the doors if children are in the area.
English10
Untitled-1 10 2017-06-29 3:14:39
Page 11
• Do not let children hang on the door or door bins. A serious injury
may occur.
• Do not let children go inside the refrigerator. They could become
trapped.
• Do not insert your hands into the bottom area under the appliance.
- Any sharp edges may cause personal injury.
• Do not store pharmaceutical products, scientic materials, or
temperature sensitive products in the refrigerator.
- Products that require strict temperature controls must not be
stored in the refrigerator.
• Do not place or use electrical appliance inside the refrigerator/
freezer, unless they are of a type recommended by the
manufacturer.
• If you smell pharmaceutical or smoke, pull out power plug
immediately and contact your Samsung Electronics service center.
• If any dust or water is in Refrigerator, pull out power plug and
contact your Samsung Electronics service center.
- Otherwise there is a risk of re.
• Do not let children step on a drawer.
- The drawer may break and cause them to slip.
• Do not leave the doors of the refrigerator open while the
Safety information
refrigerator is unattended and do not let children enter inside the
refrigerator.
• Do not allow babies or children go inside the drawer.
- It can cause death from suffocation by entrapment or personal
injury.
• Do not overll the refrigerator with food.
- When you open the door, an item may fall out and cause
personal injury or material damage.
English 11
Untitled-1 11 2017-06-29 3:14:39
Page 12
Safety information
• Do not spray volatile material such as insecticide onto the surface
of the appliance.
- As well as being harmful to humans, it may also result in an
electric shock, re, or problems with the product.
• Never put ngers or other objects into the water dispenser hole,
Safety information
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
• Do not use or place any substances sensitive to temperature such
as ammable sprays, ammable objects, dry ice, medicine, or
chemicals near or inside of the refrigerator.
• Do not use a hair dryer to dry the inside of the refrigerator. Do
not place a lighted candle in the refrigerator for removing bad
odours.
- This may result in an electric shock or re.
• Fill the water tank, ice tray and water cubes only with potable
water (mineral water or puried water).
- Do not ll the tank with tea, juice or sports drink, this may
damage the refrigerator.
• Do not stand on top of the appliance or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the appliance. This may result in an electric
shock, re, problems with the product, or injury. Do not put a
container lled with water on the appliance.
- If spilled, there is a risk of re or electric shock.
• Do not use mechanical devices or any other means to accelerate
the defrosting process, other than those recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
English12
Untitled-1 12 2017-06-29 3:14:39
Page 13
• Do not put fridge shelf in upside down. Shelf stopper could not
work.
- It may cause a personal injury because of glass shelf drop.
• Keep ngers out of “pinch point” areas. Clearances between the
doors and cabinet are necessarily small. Be careful when you open
the doors if children are in the area.
• If a gas leak is detected, avoid any naked ames or potential
sources of ignition, and air the room in which the appliance is
standing for several minutes.
- Do not touch the appliance or power cord.
- Do not use a ventilating fan.
- A spark may result in explosion or re.
• Use only the LED Lamps provided by the manufacturer or its
service agents.
• Bottles should be stored tightly together so that they do not fall
out.
• This product is intended only for the storage of food in a domestic
environment.
• Never put ngers or other objects into the water dispenser hole,
ice chute and ice maker bucket.
- It may cause a personal injury or material damage.
Safety information
• Do not attempt to repair, disassemble, or modify the refrigerator
yourself.
• Unauthorized modications can cause safety problems. To reverse
an unauthorized modication, we will charge the full cost of parts
and labor.
• Do not use any fuse (such as cooper, steel wire, etc.) other than a
standard fuse.
English 13
Untitled-1 13 2017-06-29 3:14:39
Page 14
Safety information
• If your refrigerator needs to be repaired or reinstalled, contact
your nearest service center.
- Failing to do so may result in an electric shock, re, problems
with the product, or injury.
• If the interior or exterior LED lamp has gone out, contact your
Safety information
nearest service center.
• If the refrigerator emits a burning smell or smoke, unplug the
refrigerator immediately and contact your Samsung Electronics
service center.
- Failing to do so may result in an electric or re hazards.
• Pull the power plug out of the socket before changing the interior
lamps of the refrigerator
- Otherwise, there is a risk of electric shock.
• If you experience difculty changing a non-LED light, contact a
Samsung service center.
• If the product is equipped with LED lamps, do not disassemble the
Lamp Covers and LED lamps yourself.
- Contact a Samsung service center.
• Plug the power plug into the wall socket rmly.
• Do not use a damaged power plug, damaged power cord or loose
wall socket.
- This may result in an electric shock or re.
English14
Untitled-1 14 2017-06-29 3:14:39
Page 15
Usage cautions
CAUTION
• Do not re-freeze frozen foods that have thawed completely. Do
not place carbonated or zzy drinks in the freezer compartment.
Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause
personal injury.
• Use only the ice maker provided with the refrigerator.
• Have the refrigerator’s water supply connected only to a potable
water supply. To operate the ice maker properly, water pressure of
20 ~ 125 psi (138 ~ 862 kPa) is required. If you will be away from
home for a long period of time (on vacation, for example) and
won’t be using the water or ice dispensers, close the water valve.
- Otherwise, water leakage may occur.
• If you won’t be using the refrigerator for a very long period of
time, (3 weeks or more) empty the refrigerator including the ice
Safety information
bucket, unplug it, close the water valve, wipe excess moisture
from the inside walls, and leave the doors open to prevent odors
and mold.
• To get the best performance from the product:
- Do not place food too close to the vents at the rear of the
refrigerator as this can obstruct free air circulation in the
refrigerator compartment.
- Wrap food up properly or place it in airtight containers before
putting it into the refrigerator.
- Do not place glass bottles or carbonated beverages into the
freezer. They can freeze and break. Broken beverage containers
can cause injury.
- Please observe maximum storage times and expiration dates of
frozen goods.
English 15
Untitled-1 15 2017-06-29 3:14:39
Page 16
Safety information
- There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. However,
if you will be away for more than three weeks, remove all the
food and ice in the ice bucket, unplug the refrigerator, close the
water valve, wipe excess moisture from the inside walls, and
Safety information
leave the doors open to prevent odors and mold.
• Do not place glass or bottles or carbonated beverages into the
freezer.
- The container may freeze and break, and this may result in
injury.
• Do not place carbonated or zzy drinks in the freezer
compartment. Do not put bottles or glass containers in the freezer.
- When the contents freeze, the glass may break and cause
personal injury and property damage.
• Service Warranty and Modication.
- Any changes or modications performed by a 3rd party on this
nished appliance are not covered under Samsung warranty
service, nor is Samsung responsible for safety issues that result
from 3rd party modications.
• Do not block the air vents inside the refrigerator.
- If the air vents are blocked, especially with a plastic bag, the
refrigerator can be over cooled. If a cooling period lasts too
long, the water lter may break and cause water leakage.
• Use only the ice-maker provided with the refrigerator.
• Wipe excess moisture from the inside and leave the doors open.
- Otherwise, odor and mold may develop.
• If the refrigerator is disconnected from the power supply, you
should wait for at least ve minutes before plugging it back in.
English16
Untitled-1 16 2017-06-29 3:14:39
Page 17
• If you have a long vacation planned or do not intend to use the
refrigerator for a long period of time, (3 weeks or more) empty the
refrigerator including the ice bucket, pull out the power plug, close
the water valve, wipe excess moisture from the inside walls, and
leave the doors open to prevent odors and mold.
• When the refrigerator got wet by water, pull out the power plug
and contact your Samsung Electronics service center.
• Do not strike or apply excessive force to any glass surface.
- Broken glass may result in a personal injury and/or property
damage.
• Fill the water tank and ice cube trays with potable water only (tap
water, mineral water, or puried water).
- Do not ll the tank with tea or a sports drink. This may damage
the refrigerator.
• If the refrigerator is ooded, make sure to contact your nearest
service center.
- There is a risk of electric shock or re.
• Do not keep vegetable oil in your refrigerator’s door bins. The oil
can solidify, making it foul-tasting and difcult to use. In addition,
the open container can leak and the leaked oil can cause the door
bin to crack. After opening an oil container, it is best to keep the
Safety information
container in a cool and shaded place such as a cupboard or pantry.
- Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
Cleaning cautions
CAUTION
• Do not spray water directly on the inside or outside the
refrigerator.
- There is a risk of re or electric shock.
English 17
Untitled-1 17 2017-06-29 3:14:39
Page 18
Safety information
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not place a lighted candle in the refrigerator to remove bad
odors.
- This may result in an electric shock or re.
• Do not spray cleaning products directly on the display.
Safety information
- Printed letters on the display may come off.
• If any foreign substance such as water has entered the appliance,
unplug the power plug and contact your nearest service center.
- Failing to do so may result in an electric shock or re.
• Use a clean, dry cloth to remove any foreign matter or dust from
the power plug blades. Do not use a wet or damp cloth when
cleaning the plug.
- Otherwise, there is a risk of re or electric shock.
• Do not clean the appliance by spraying water directly onto it.
• Do not use benzene, thinner, or Clorox, Chloride for cleaning.
- They may damage the surface of the appliance and may cause a
re.
• Before cleaning or performing maintenance, unplug the appliance
from the wall socket.
- Failing to do so may result in an electric shock or re.
• Use a clean sponge or soft cloth and a mild detergent in warm
water to clean the refrigerator.
• Do not use abrasive or harsh cleansers such as window sprays,
scouring cleansers, ammable uids, muriatic acid, cleaning
waxes, concentrated detergents, bleaches, or cleansers containing
petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door and interior liners, and gaskets.
- These can scratch or damage the material.
English18
Untitled-1 18 2017-06-29 3:14:40
Page 19
• Do not clean glass shelves or covers with warm water when they
are cold. Glass shelves and covers may break if exposed to sudden
temperature changes or impacts such as bumping or dropping.
Critical disposal warnings
WARNING
• Please dispose of the packaging material from this product in an
environmentally friendly manner.
• Ensure that none of the pipes on the back of the refrigerator are
damaged prior to disposal.
• R-600a or R-134a is used as a refrigerant. Check the compressor
label on the rear of the appliance or the rating label inside the
fridge to see which refrigerant is used for your refrigerator. If this
refrigerator contains ammable gas (Refrigerant R-600a), contact
your local authority in regard to safe disposal of this product.
Safety information
• When disposing of this refrigerator, remove the door/door seals
and door latch so that small children or animals cannot become
trapped inside. Children should be supervised to ensure that they
do not play with the appliance. If trapped inside, a child may get
hurt or suffocate to death.
- If trapped inside, the child may become injury and suffocate to
death.
• Cyclopentane is used in the insulation. The gases in the insulation
material require a special disposal procedure. Please contact your
local authorities in regard to the environmentally safe disposal of
this product.
• Keep all packaging materials well out of the reach of children, as
packaging materials can be dangerous to children.
- If a child places a bag over his or her head, the child could
suffocate.
English 19
Untitled-1 19 2017-06-29 3:14:40
Page 20
Safety information
Additional tips for proper usage
• In the event of a power failure, call the local ofce of your electric
company and ask how long the failure is going to last.
- Most power failures that are corrected in an hour or two will
not affect your refrigerator temperatures. However, you should
Safety information
• The refrigerator might not operate consistently (frozen contents
minimize the number of door openings while the power is off.
- Should the power failure last more than 24 hours, remove and
discard all frozen food.
can thaw or temperatures can become too warm in the frozen
food compartment) if sited for an extended period of time in a
location where ambient air temperatures are constantly below the
temperatures for which the appliance is designed.
• In case of particular foods, keeping it under refrigeration can have
a bad effect on preservation due to its properties.
• Your appliance is frost free, which means there is no need
to manually defrost your appliance. This will be carried out
automatically.
• Temperature rise during defrosting complies with ISO
requirements. If you want to prevent an undue rise in the
temperature of frozen food while the appliance defrosts, wrap the
frozen food in several layers of newspaper.
• Do not re-freeze frozen foods that have thawed completely.
English20
Untitled-1 20 2017-06-29 3:14:40
Page 21
Saving Energy Tips
• Install the appliance in a cool, dry room with adequate ventilation.
Ensure that it is not exposed to direct sunlight and never put it
near a direct source of heat (a radiator, for example).
• Not to block any vents and grilles is recommended for energy
efciency.
• Allow warm food to cool down before placing it in the appliance.
• Put frozen food in the refrigerator to thaw. You can then use
the low temperatures of the frozen products to cool food in the
refrigerator.
• Do not keep the door of the refrigerator open for too long when
putting food in or taking food out. The shorter the time the door is
open, the less frost build-up you’ll have in the freezer.
• It is recommended to install the refrigerator with clearance to the
back and sides. This will help reduce power consumption and keep
your energy bills lower.
Safety information
• For the most efcient use of energy, please keep the all inner
ttings such as baskets, drawers, shelves on the position supplied
by manufacturer.
This appliance is intended to be used in household and similar applications such as
• staff kitchen areas in shops, ofces and other working
environments;
• farm houses and by clients in hotels, motels and other residential
type environments;
• bed and breakfast type environments;
• catering and similar non-retail applications.
English 21
Untitled-1 21 2017-06-29 3:14:40
Page 22
Safety information
Instructions about the WEEE
Safety information
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government ofce, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
English22
Untitled-1 22 2017-06-29 3:14:40
Page 23
Installation
01
02
03
04
05
06
07
08
09
Follow these instructions carefully to ensure a proper installation of this refrigerator and
to prevent accidents before using it.
WARNING
• Use the refrigerator only for its intended purpose as described in this manual.
• Any servicing must be performed by a qualied technician.
• Dispose of the product packaging material in compliance with the local regulations.
• To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance
The actual refrigerator and provided component parts of your refrigerator may differ
from the illustrations in this manual, depending on the model and the country.
Installation
English 23
Untitled-1 23 2017-06-29 3:14:40
Page 24
Installation
01 Auto Ice Maker (Ice Master) 02 1-Step Foldable Shelf
03 Water tank (Auto Water Fill) 04 Main panel (on the FlexZone™ handle)
05 FlexZone™ 06 Freezer
07 Door bins 08 2-Step Foldable Shelf
09 Water lter
* applicable models only
• For energy efciency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position
Installation
• If the vertical hinged section is reversed, put it back into the correct position, and then
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door opens, the interlock switch automatically disables the auger motor of the
• If the internal or external LED lamp is out of order, contact a local Samsung service
NOTE
to avoid scratching the other door.
close the door.
ice maker for safety reasons.
center.
Door bins
Your refrigerator ships with door bins of different types and sizes. If the door bins for
your refrigerator were packaged separately, use the gure below to help you position the
bins properly.
English24
Untitled-1 24 2017-06-29 3:14:40
Page 25
Step-by-step installation
STEP 1 Select a site
Select a site that:
• Has a solid, level surface without carpeting or ooring that may obstruct ventilation
• Is away from direct sunlight
• Has adequate room for opening and closing the door
• Is away from any heat sources
• Provides room for maintenance and servicing
• Has a temperature range between 10 °C and 43 °C
CAUTION
• If your refrigerator is equipped with an ice maker, secure extra space at the rear of the
refrigerator for the water line connection.
• When you install the refrigerator next to a xed wall, you must secure a minimum
clearance of 95 mm from the wall to allow the door to swing open.
NOTE
To facilitate moving your refrigerator to its nal location, be sure to measure the width
and height of doorways, thresholds, ceilings, stairways, and anything else that needs to be
taken into consideration to ensure you can move your refrigerator safely. The following
diagram illustrates the exact height and depth (factory specications) of your refrigerator.
Installation
English 25
Untitled-1 25 2017-06-29 3:14:40
Page 26
Installation
C
D
A
E
B
01
04
04
03
05
1110
06
02 02
08
07
09
Installation
Clearance
See the pictures and table below for space requirements for installation.
Model SRF644CDLS SRF645CDBLS
Depth “A” - 781 mm
Width “B” 908 mm 908 mm
Height
“C”
Overall
Height
“D”
Depth “E” 742 mm 742 mm
Model SRF644CDLS SRF645CDBLS
01 50 mm 50 mm
02 135° 135°
03 1575 mm 1624 mm
04 333.5 mm 358 mm
05 908 mm 908 mm
06 610 mm 610 mm
07 64 mm 64 mm
08 - 104 mm
09 45.4 mm 45.4 mm
10 1095.5 mm 1095.5 mm
11 1143 mm 1143 mm
1749 mm 1749 mm
1777 mm 1777 mm
NOTE
Untitled-1 26 2017-06-29 3:14:41
The measurements in the table above may differ slightly from the actual measurements,
depending on the measuring and rounding method.
English26
Page 27
STEP 2 WiFi connection
You can control the refrigerator remotely through a Wi-Fi connection using the Smart
Home Dongle that is sold separately. To purchase the Smart Home Dongle, visit www.
samsung.com and view the product information about the dongle.
CAUTION
• The Samsung Smart Home Dongle comes in two varieties: one for Samsung smart TVs
and one for Samsung home appliances.
• You must purchase the Samsung Smart Home Dongle for home appliances. Using any
other dongle may cause system failure.
1. Press the front area of the dongle cover
to unlatch.
2. Open up the dongle cover.
3. Insert the Smart Home Dongle into the
dongle port in the correct orientation.
Installation
4. Insert the front area of the dongle
cover rst, and then t the cover into
position.
English 27
Untitled-1 27 2017-06-29 3:14:41
Page 28
Installation
STEP 3 Flooring
If the refrigerator cannot pass through the entrance due to its size, see STEP 4 Door
removal for entrance.
Installation
NOTE
To prevent oor damage, make sure the
front levelling legs are in the upright
position.
• The surface you install the refrigerator
must support a fully loaded refrigerator.
• To protect the oor, put a large piece
of cardboard along the path to the
refrigerator's nal installation location.
• Once the refrigerator is in its nal
position, do not move it unless
necessary to protect the oor. If you
have to move the refrigerator, place
thick paper or cloth such as old carpets
along the path of movement.
English28
Untitled-1 28 2017-06-29 3:14:42
Page 29
STEP 4 Door removal for entrance
If the refrigerator cannot pass through the entrance to your home or kitchen due to its
size, follow these instructions to remove and then re-install the refrigerator's doors. If you
do not need to remove the doors, go to page 36 to continue the installation procedure.
WARNING
Unplug the power cord of the refrigerator before removing the doors.
Tools required (not provided)
Phillips screwdriver Flat-heat screwdriver Socket wrench (10 mm)
Pliers Allen wrench (5 mm)
Installation
English 29
Untitled-1 29 2017-06-29 3:14:42
Page 30
Installation
Detach the fridge doors
Installation
1. With the door opened, remove the
screws from the top cover.
2. Disconnect the wires and the water
tube from the left-side door. Do the
following sequentially:
• Decouple the connector.
• While holding down one end of the
water line coupler, disconnect the water
tube.
CAUTION
Keep the water tube clips out of children’s
reach.
3. Remove the top hinges.
• Pull and remove the hinge lever.
• Then, remove the door hinge.
• Repeat this step on the other side.
English30
Untitled-1 30 2017-06-29 3:14:43
Page 31
4. Lift straight up to remove the door.
A
01
02
03
B
• Repeat this step on the other side.
CAUTION
Do not remove both doors simultaneously.
Make sure to remove one door at a time.
Otherwise, any of the doors may fall and
cause physical injury.
5. Remove the middle hinge.
• Remove the screw from the hinge using
a Phillips screwdriver.
• Remove 2 hex-head bolts from the
hinge using an Allen wrench (5 mm).
• Remove the middle hinge.
• Repeat this step on the other side.
To reattach the fridge door
After you have moved the refrigerator to its nal location, reattach the doors by following
the removal instructions in reverse order.
Installation
CAUTION
To prevent water leaks from the dispenser,
the water line must be fully connected.
Make sure both tubes of the water line are
inserted fully to the center of transparent
coupler (A) or the guidelines (B).
01 Dispenser
02 Center of transparent coupler
03 Guidelines
Untitled-1 31 2017-06-29 3:14:43
English 31
Page 32
Installation
Detach the FlexZone™ drawer
Installation
1. Lift up to remove the FlexZone™ basket.
2. Remove the wire cover with harness
using a at-head screwdriver.
3. Press the locking tab to disconnect the
wire connector.
4. Remove the hex-head bolt from each
side using a socket wrench (10 mm) or
a screwdriver.
English32
Untitled-1 32 2017-06-29 3:14:44
Page 33
5. Lift up to remove the drawer front of
the FlexZone™ from the rail assembly.
CAUTION
• Use caution when removing the rail
assembly, which may fall off causing
damage to the oor.
• Make sure to put the FlexZone™ drawer
in place after removing or mounting
the FlexZone™ basket. The FlexZone™
drawer may not open or close if the
freezer drawer is not in place.
• Do not store too much food in the
FlexZone™ drawer. This prevents
the FlexZone™ drawer from closing
properly, resulting in frost buildup.
Installation
To reattach the FlexZone™ drawer
After you have moved the refrigerator to its nal location, reattach the FlexZone™ drawer
by following the removal instructions in reverse order.
CAUTION
If the FlexZone™ or the indicator does not operate properly, make sure the connectors are
connected properly.
English 33
Untitled-1 33 2017-06-29 3:14:45
Page 34
Installation
Detach the freezer drawer
Installation
1. Push the upper basket to the end, and
then pull up to remove.
2. Pull up to remove the lower basket
from the rail assembly.
3. Press down the hooks to unlock the rail
assembly.
4. While holding the upper area of the
drawer front of the freezer, slide out all
the way to remove the freezer drawer
from the rail assembly.
English34
Untitled-1 34 2017-06-29 3:14:45
Page 35
CAUTION
• Make sure you mount the freezer
baskets in the right position. Otherwise,
the drawer will not open or close
properly, which causes frost to build up.
• Do not store too much food in the
freezer baskets. This prevents the
freezer drawer from closing properly,
resulting in frost buildup.
• While the lower basket is fully open,
put the upper basket into the freezer
drawer. Make sure the wheels of the
upper basket are on the end of the rails
of the lower basket.
• Put the wheels of the upper basket on
the end of the rails of the lower basket.
Then, slide the upper basket all the way
to the front.
• Be careful not to scratch or dent the rail
assembly.
Installation
To reattach the freezer drawer
After you have moved the refrigerator to its nal location, reattach the freezer drawer by
following the removal instructions in reverse order.
English 35
Untitled-1 35 2017-06-29 3:14:46
Page 36
Installation
STEP 5 Levelling the refrigerator
• The refrigerator must be levelled on a at, solid oor. Failing to do so can cause
• Levelling must be performed with the refrigerator empty. Make sure no food items are
• Also, open the freezer drawer and remove the lower basket.
• For safety reasons, adjust the refrigerator so that the front is a little higher than the
Level the refrigerator using the special screws (levellers) on the front legs. Use a at-head
screwdriver to turn the levellers.
Installation
CAUTION
damage to the refrigerator or physical injury.
inside the refrigerator.
rear.
• To adjust the height on one side: Insert
a at-head screwdriver into a notch in
the leveller on that side. (left or right)
Turn the leveller clockwise to raise the
refrigerator. Turn it counterclockwise to
lower. Repeat on the other side.
English36
Untitled-1 36 2017-06-29 3:14:46
Page 37
STEP 6 Adjust the door height and the door gap
A
Snap rings
The height of a door can be adjusted using the provided snap
rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm,
and 2.5 mm).
To adjust the height of a door
1. Check the height difference between
the doors, and then raise and hold the
door with the lower height.
Installation
2. Insert a suitable-sized snap ring (A)
between the door and the hinge as
shown.
CAUTION
• Insert only one snap ring. If you insert two or more snap rings, the rings may slip out
or make a rubbing noise.
• Keep the snap rings out of children’s reach and keep them for future use.
• Do not raise the door too much. The door can contact and damage the top cover.
English 37
Untitled-1 37 2017-06-29 3:14:46
Page 38
Installation
1
A
B
A
STEP 7 Connect to a water source
• The new hose-sets supplied with the appliance are to be used and that old hose-sets
• The water line must be connected by a qualied technician.
• The warranty for your refrigerator does not cover the water line installation. The
• Samsung takes no responsibility for the water line installation. If water leaks occur,
To connect the cold water pipe to the water ltering hose
Installation
• Make sure the water ltering hose is connected to a cold, potable water source pipe.
CAUTION
should not be reused.
water line installation will be performed at your own costs unless the installation fee is
included in the retailer’s price.
contact the installer of the water line.
CAUTION
Connecting to the hot water pipe may cause the purier to malfunction.
1. Shut off the water supply by closing the
main water valve.
2. Locate the cold, potable water pipe (1).
3. Follow the Water Line Installation to
connect to the water pipe.
4. When connection is complete, open the
main water valve and dispense about
3 liters of water. This is to remove
impurities inside the pipe.
A. Close Main Water pipe
B. No gap
English38
Untitled-1 38 2017-06-29 3:14:47
Page 39
To connect the water ltering hose to the water line
Remove cap
a
a
A
B
a
1. Loosen and remove the compression
nut (a) from the water line of the
refrigerator, and insert it to the water
ltering hose.
2. Tighten up the compression nut (a) to
connect the water ltering hose and the
water line.
3. Open the main water valve and check
for any leaks.
4. If there are no leaks, dispense about a
3 liters of water before actually using
A. Water Line from unit
the refrigerator to remove impurities
inside the water ltering system.
B. Water Line from Kit
If you have to relocate the refrigerator
after connecting the water line, make sure
the joined section of the water line must is
straight.
Installation
NOTE
To repair the water line
CAUTION
The waterline must be repaired by a qualied professional. If you encounter a water leak,
contact a local Samsung service centre or the installer of the waterline.
Untitled-1 39 2017-06-29 3:14:47
English 39
Page 40
Installation
1
STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.
1. Plug the power cord into the wall socket to turn the refrigerator on.
2. Open the door, and check if the interior light lights up.
Installation
3. Set the temperature to the coldest setting, and wait for about an hour. Then, the
4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready
CAUTION
Before installing the refrigerator, make
sure to remove the Cover Interlock (1)
from the top of the fridge door. Otherwise,
injuries may be caused by the ice crushing
blade.
freezer will be slightly chilled, and the motor should be running smoothly.
for use.
STEP 9 Final check
When installation is complete, conrm that:
• The refrigerator is plugged into an electrical outlet and grounded properly.
• The refrigerator is installed on a at, level surface with a reasonable clearance from
walls and cabinets.
• The refrigerator is level and is sitting rmly on the oor.
• The door opens and closes freely, and the interior light turns on automatically when
you open the door.
English40
Untitled-1 40 2017-06-29 3:14:47
Page 41
Operations
01 0210 03 04 05 06 07 08 09
Main panel
01 Fridge / Power Cool 02 Freezer / Power Freeze
03 FlexZone™ 04 Ice Maker
05 Auto Water Fill 06 Filter Reset
07 Energy Saver 08 Door Alarm / °C °F
09 Control Lock
* applicable models only
NOTE
• When you change the temperature on the panel, the panel displays the actual
temperature inside the refrigerator until the temperature matches the temperature you
set. Then, the panel displays the new set temperature. Note that it will take time for the
refrigerator to reach the new temperature. This is normal. During this time, you do not
need to set the temperature again.
• To ensure optimal performance, we recommend setting the temperature to -19 °C
(-3 °F) for the freezer, and 3 °C (37 °F) for the fridge.
• The temperature in the refrigerator may rise if you open the door frequently or put
a large amount of food into the refrigerator. If this happens, the temperature display
blinks until the refrigerator returns to the specied temperature settings.
• If a communication error occurs between the temperature display and the main
controller, this blinking continues for an extended time. Contact a local Samsung
service center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the
door is closed.
• If no button is input for 1 minute, the main panel will be locked automatically by
activation of Control Lock.
10 Network connection (available only
with the optional dongle)
Operations
English 41
Untitled-1 41 2017-06-29 3:14:47
Page 42
Operations
01 Fridge / Power Cool (3 sec)
Fridge
Power Cool
Operations
You can use the Fridge button to set the fridge temperature or to
activate/deactivate Power Cool.
Press Fridge repeatedly to select a desired temperature between
1 °C (34 °F) and 7 °C (44 °F). The temperature indicator displays
the currently set or selected temperature.
Power Cool speeds up the cooling process at maximum power to
lower the fridge temperature. The cooling process continues to
run for several hours, and then the fridge returns to the previous
temperature setting.
Use Power Cool to rapidly cool food that spoils quickly or to
rapidly cool the refrigerator after the door has been left open for
some time.
• To activate Power Cool, press and hold Fridge for 3 seconds.
The corresponding indicator (
speeds up the cooling process.
• To deactivate Power Cool, press and hold Fridge again for
3 seconds. The fridge returns to the previous temperature
setting.
) lights up and the refrigerator
NOTE
Using Power Cool increases power consumption. Make sure you
turn it off if you no longer need it and let the refrigerator return
to its previous temperature.
English42
Untitled-1 42 2017-06-29 3:14:48
Page 43
02 Freezer / Power Freeze (3 sec)
You can use the Freezer button to set the freezer temperature or
to activate and de-activate Power Freeze.
Freezer
To set the freezer temperature manually, press Freezer
repeatedly. The currently set or selected temperature appears
on the temperature display. Available temperatures are between
-15 °C (5 °F) and -23 °C (-8 °F).
Power Freeze speeds up the freezing process at maximum power
to lower the freezer temperature. The freezing process continues
to run for several hours, and then the freezer returns to the
previous temperature setting with normal power.
• To activate Power Freeze, press and hold Freezer for
3 seconds. The corresponding indicator (
refrigerator speeds up the freezing process.
• To de-activate Power Freeze, press and hold Freezer for 3
Power Freeze
seconds again. The freezer returns to its previous temperature
setting.
• To freeze large amounts of food, activate Power Freeze for at
least 20 hours before putting the food in the freezer.
NOTE
Using Power Freeze increases power consumption. Make sure you
turn it off if you no longer need it and let the refrigerator return
to its previous temperature.
) lights up and the
Operations
English 43
Untitled-1 43 2017-06-29 3:14:48
Page 44
Operations
03 FlexZone™
The FlexZone™ is a full-width drawer featuring temperature control. It has a temperature
sensor that adjusts the amount of cold air allowed into the zone.
• Press FlexZone™ repeatedly to select a desired mode. By default, Deli is selected.
• The refrigerator adjusts the temperature in the FlexZone™ according to the selected
Wine
Deli
Beverage
Operations
Meat
mode.
Mode Description Examples
Select Wine to keep food fresh for a long time.
The temperature of the FlexZone™ will be kept
around 5 °C (42 °F).
Select Deli to keep food fresh for a longer time.
The temperature of the FlexZone™ will be kept
around 3 °C (37 °F).
Select Beverage to keep drinks cold and
refreshing.
The temperature of the FlexZone™ will be kept
around 1 °C (33 °F).
Select Meat to keep meat or sh fresh for a longer
time.
The temperature of the FlexZone™ will be kept
around -1 °C (29 °F).
Wine, cocktails,
cake, cheese
Pineapples,
lemons, biscuits,
potatoes
Bottled water,
juice, soft drinks,
beer
Steaks, cold cuts,
bacon, chili dogs
CAUTION
• Do not use the FlexZone™ to store most kinds of fruit or leafy vegetables. These food
items may suffer cold-temperature damage.
• Do not store glass bottles in the FlexZone™ in Beverage or Meat mode. They may break
and cause physical injury.
English44
Untitled-1 44 2017-06-29 3:14:48
Page 45
04 Ice Maker (3 sec)
Press and hold Ice Maker for more than 3 seconds to turn the ice
maker on or off.
The ice maker has 2 indicators (ON/OFF) to indicate the operating
status.
• When the ice maker operates, the ON indicator turns on.
• When the ice maker is turned off, the OFF indicator turns on.
Ice Maker
If the ice maker is turned off, it will turn on if you press and hold
the ice lever for more than 5 seconds.
05 Auto Water Fill (3 sec)
Press and hold Auto Water Fill for 3 seconds to turn the function
on. Open the left door of the fridge, and then insert the water
tank. Close the door and the water tank starts to be lled with
water up to the a preset level some time later.
To turn the function off, press and hold Auto Water Fill again for
3 seconds.
In this case, ice making is disabled even if you press the Cubed
Ice or Crushed Ice buttons on the dispenser panel. To enable
ice making, you must turn the ice maker on.
NOTE
Operations
Auto Water Fill
NOTE
• By default, Auto Water Fill is disabled. Enable this function
after you have installed the water line.
• If you open the door or push the dispenser lever, this function
is stopped temporarily.
• While the water tank is lled with water, the mood light on the
dispenser panel stays lit.
• The Auto Water Fill indicators blink if there is a leak. This may
occur because the water tank overows, or the water-line or
water-level sensor fails. If this is the case, follow these steps.
a. Open the rubber cap and drain water.
b. When draining is complete, the indicators stop blinking and
turn solid.
c. Close the rubber cap.
• If the indicators continue to blink, this might be a system
failure. Contact a local service center.
English 45
Untitled-1 45 2017-06-29 3:14:48
Page 46
Operations
06 Filter Reset (3 sec)
Filter Reset
07 Energy Saver
After about 6 months (and typically, about 300 gallons (1200 L)
of water), the Filter indicator blinks red for several seconds when
you open or close the door, reminding you that the lter needs to
be replaced.
When this happens, replace the lter, and then press and hold
Filter Reset for 3 seconds. The lter lifecycle will be reset and the
Filter indicator turns off.
NOTE
• Some regions have relatively large amounts of lime in their
water. This can reduce the lifecycle of the lter. In these areas,
you will have to replace the water lter more often than
specied above.
• If water is not dispensing properly, the water lter is most
likely clogged. Replace the water lter.
Operations
Energy Saver
08 Door Alarm / °C °F (3 sec)
Door Alarm
°C °F
Use Energy Saver mode to reduce power consumption.
Press Energy Saver to turn on or off Energy Saver mode and
the corresponding indicator. By default, Energy Saver mode is
enabled.
NOTE
If condensation or water drops form on or around the doors, turn
Energy Saver mode off.
If the door is left open for more than 2 minutes, an alarm will
sound and the Alarm Indicator will blink. You can toggle the alarm
on and off by pressing Door Alarm. The alarm is enabled by
factory default.
You can also use the Door Alarm button to switch the temperature
scale between Celsius and Fahrenheit.
To switch the temperature scale, press and hold Door Alarm for
3 seconds to change the current temperature scale.
English46
Untitled-1 46 2017-06-29 3:14:48
Page 47
09 Control Lock (3 sec)
Control Lock
(Main panel)
Device
authentication
To prevent accidental setting changes, press and hold Control
Lock for 3 seconds. The main panel will be disabled and the Lock
indicator ( ) will turn on.
When Control Lock is on, the indicator blinks if any button (except
for the Control Lock button) on the main panel is pressed.
If you press and hold the button again for more than 3 seconds,
Control Lock will be deactivated.
However, Control Lock will be reactivated if no button is pressed
within 1 minute.
NOTE
Control Lock on the main panel does not affect the dispenser.
The dispenser operates independently and so does the dispenser
lever. To lock the dispenser and the dispenser lever, use the Lock
function on the dispenser.
When connecting the refrigerator to Samsung Smart Home App
or Samsung smart devices such as Samsung Smart TVs, follow the
app’s or device’s onscreen instructions and press and hold Control
Lock for 5 seconds. The temperature panel displays “on” for 5
seconds before proceeding with the authentication procedure.
Note that the Control Lock function will be not affected by this
authentication.
Operations
English 47
Untitled-1 47 2017-06-29 3:14:48
Page 48
Operations
10 Network connection (available only with the optional dongle)
You can use the optional Smart Home Dongle (sold separately) to control and monitor your
refrigerator through the Samsung Smart Home app. For more information about Samsung
Smart Home, see the Samsung Smart Home (available only with the optional dongle)
section.
• Recommended encryption systems include WPA/TKIP and WPA2/AES. Any newer or
• Wireless networks may be affected by the surrounding wireless communication
• If your Internet service provider has registered the MAC address of your PC or modem
• The rewall settings of your network system may prevent your Samsung Smart
• To congure the wireless access point (AP) settings, see the user manual of the AP.
Operations
• Samsung Smart Refrigerators featuring the Samsung Smart Home Dongle support
• Unauthorized Wi-Fi wireless routers may fail to connect to applicable Samsung Smart
NOTE
unstandardized Wi-Fi authentication protocols are not supported.
environment.
for identication, your Samsung Smart Refrigerator may fail to connect to the Internet.
If this happens, contact your Internet service provider for technical assistance.
Refrigerator from accessing the Internet. Contact your Internet service provider for
technical assistance. If this symptom continues, contact a local Samsung service center
or retailer.
both Wi-Fi 2.4 GHz with IEEE 802.11 b/g/n and Soft-AP protocols. (IEEE 802.11 n is
recommended.)
Refrigerators.
English48
Untitled-1 48 2017-06-29 3:14:48
Page 49
Samsung Smart Home (available only with the optional dongle)
Installation
Visit the Google Play Store, Galaxy Apps, or Apple App Store and search for “Samsung
Smart Home”. Download and install the Samsung Smart Home app provided by Samsung
Electronics to your smart device.
NOTE
• The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or
higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
On other smartphone models, some functions may operate differently.
• For improved performance, the Samsung Smart Home app is subject to change without
notice, or discontinued support according to the manufacturer’s policy.
Samsung account
You are required to register with a Samsung account to use the app. If you don’t have a
Samsung account, follow the app’s onscreen instructions to create a free Samsung account.
Getting started
1. Insert the Smart Home Dongle into the corresponding port of your refrigerator.
2. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users
are required to provide the login information each time they access the app.
3. Access Add Device and then tap Refrigerator.
4. Follow the onscreen instructions to provide the necessary information about the
router, and then tap Next.
5. Press and hold Fridge for more than 5 seconds until the "AP" message appears on the
display. Your refrigerator will be registered with the app.
6. When device registration is complete, the refrigerator icon will appear on the Samsung
Smart Home app.
7. Tap the refrigerator icon to open the refrigerator page.
8. When a network connection is established, the Wi-Fi icon lights up on your refrigerator.
Operations
Refrigerator app
Integrated control
You can monitor and control your refrigerator at home as well as while on the move.
• Tap the refrigerator icon on the Samsung Smart Home to open the refrigerator page.
• Check the operation status or notications for your refrigerator, and change options or
settings if necessary.
NOTE
Some options or settings of the refrigerator may not be available for remote control.
English 49
Untitled-1 49 2017-06-29 3:14:48
Page 50
Operations
Monitoring
Functions
Operations
Alarms
Category Item Description
Fridge temperature
Freezer temperature
FlexZone™ settings Displays the settings of the FlexZone™.
Diagnosis
Energy monitoring
Ice making
Power Cool
Power Freeze
Abnormally high
temperature
Door opening
Auto Water Fill
overowing
Water lter
replacement
Displays the current temperature setting of the
fridge.
Displays the current temperature setting of the
freezer.
Detects abnormal operations of the
refrigerator.
Checks the accumulated power consumption of
the refrigerator for the last 180 days.
You can turn the ice making function on or off,
and check the current settings of the function.
You can also check the status and progress of
ice making.
You can turn Power Cool on or off, and check
the current settings.
You can turn Power Freeze on or off, and
check the current settings.
This alarm is triggered when the fridge, the
freezer, or the FlexZone™ has abnormally high
temperatures.
This alarm is triggered if the fridge door, the
freezer drawer, or the FlexZone™ drawer is
open for a specic time.
If the Auto Water Fill function senses an
overow, it triggers this alarm to let you know
the status of the overow.
This alarm reminds you that the water lter
must be replaced.
English50
Untitled-1 50 2017-06-29 3:14:48
Page 51
Dispenser panel
01 02 03
04
01 Water / Lock 02 Cubed Ice
03 Crushed Ice / Lighting 04 Dispenser mood light
01 Water / Lock (3 sec)
Water
Lock
(Dispenser panel /
Dispenser lever)
02 Cubed Ice
Cubed Ice
To dispense chilled water, press Water. The corresponding
indicator turns on.
To prevent use of the dispenser panel buttons and the dispenser
lever, press and hold Water for more than 3 seconds.
If you press and hold the button again for more than 3 seconds,
the dispenser lock will be deactivated.
NOTE
The Lock on the dispenser panel does not affect the controls
on the main panel. To lock the main panel, use the Control Lock
function on the main panel.
Press Cubed Ice to dispense cubed ice. The corresponding
indicator turns on.
Operations
English 51
Untitled-1 51 2017-06-29 3:14:49
Page 52
Operations
03 Crushed Ice / Lighting (3 sec)
Crushed Ice
Lighting
04 Dispenser mood light
The Dispenser mood light lights up in the following conditions:
• When you push the dispenser lever with the dispenser lock disabled
• While the water tank is being lled with water with the Auto Water Fill function turned
Operations
Press Crushed Ice to dispense crushed ice. The corresponding
indicator turns on.
By default, the dispenser lamp turns on only when the dispenser
is used. To keep the dispenser lamp turning on, press and hold
Crushed Ice for 3 seconds. To turn the lamp off, press and hold
Crushed Ice for 3 seconds again.
- Push the dispenser lever and the dispenser mood light turns on. Release the lever
and the light turns off after a some time.
on
- The dispenser mood light stays lit.
English52
Untitled-1 52 2017-06-29 3:14:49
Page 53
Special features
01
02
03
04
Water tank (Auto Water Fill)
The Auto Water Fill function lets you enjoy cold brewed tea in your refrigerator.
01 Lid
02 Sealed mouth
03 Infuser
04 Body
To ll the water tank
1. Grasp a handle groove of the sealed
mouth, and then pull up to open the lid.
2. Put tea leaves or fruits to your taste
into the infuser.
NOTE
If you want to keep the infused water in its
initial concentration, turn the Auto Water
Fill function off.
Operations
3. Enable the Auto Water Fill function on
the main panel. Open the left door of
the fridge door, and then mount the
water tank onto the holder. Push it
straight in as shown in the illustration
on the left.
4. Close the door. The infuser will start to
ll with chilled water some time later.
CAUTION
Make sure the infuser ts in the water tank holder.
Untitled-1 53 2017-06-29 3:14:49
English 53
Page 54
Operations
5. To drink tea, open the door and detach
the water tank. Pull it straight out.
CAUTION
• We recommend consuming fruit infused water within 24 hours. After that, the infused
water can spoil over time.
• You must clean the water tank after you have consumed up the infused water or when
a long time has passed without using the water tank.
• To prevent the water tank from tipping
over or leaking, make sure the water
tank ts in the water tank holder.
Operations
• To prevent the water tank from spilling
over or leaking, make sure the sealed
mouth is properly inserted.
English54
Untitled-1 54 2017-06-29 3:14:49
Page 55
NOTE
• If the front side (specically marked
area) of the water tank has too much
moisture, the water tank may not fully
ll. Remove the moisture, and then try
again.
• Auto Water Fill will stop supplying
water for the water tank if the water
tank does not ll after a certain amount
of time. If this happens, check if the
water line is properly connected.
Remove and reinsert the water tank,
and then try again.
NOTE
• Wipe around the infuser holder if the
infuser overows or leaks.
• Water drops off if the rubber cap is
opened.
• The Auto Water Fill indicator blinks if
there is a leak. In case of a leak, open
the rubber cap so that the leaked water
drains. The indicator will then turn off.
However, if the indicator continues to
blink, there might be a system failure.
Contact your local Samsung service
center.
• The Auto Water Fill indicators blink if
there is a leak. See page 45 for more
information.
Operations
Water/Ice dispenser
Using the dispenser, you can dispense water with or without ice.
The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. To
dispense chilled water, press Water on the dispenser panel. Put a water glass under the
dispenser, and then push the dispenser lever.
English 55
Untitled-1 55 2017-06-29 3:14:50
Page 56
Operations
To dispense water with ice
• The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1
• Make sure the glass is in line with the dispenser to prevent the dispensed water from
Operations
• If you do not use the water dispenser for 2-3 days, the dispensed water may have an
1. With the Ice Maker enabled, press
Cubed Ice or Crushed Ice to select the
ice type.
2. Put a water glass under the dispenser,
and then push the dispenser lever with
the glass. Ice will be dispensed from the
dispenser.
3. Press Water to select water.
4. Push the dispenser lever with the
glass. Water will be dispensed from the
dispenser.
NOTE
minute. To dispense more water, release and push the lever again.
spilling out.
abnormal smell or taste. This is not a system failure. Discard the rst 1-2 glasses of
water.
Ice maker
The refrigerator has a built-in ice maker that automatically dispenses ice so that you can
enjoy ltered water with cubed or crushed ice.
Ice making
After you have installed your refrigerator and plugged it in, follow these instructions to
ensure proper ice making and to keep the ice bucket full of ice:
1. Let the refrigerator operate for at least 24 hours to ensure optimal performance.
2. Dispense the rst 4 to 6 ice cubes into a glass.
3. Wait another 8 hours and dispense another 4 to 6 ice cubes.
4. Then, wait another 16 hours and dispense the rst glass-full of ice.
NOTE
• If you consume all the ice at once, you must wait 8 hours before dispensing the rst 4
to 6 cubes. This ensures that the ice bucket is lled with ice properly.
• Ice cubes generated rapidly may look white, which is normal.
English56
Untitled-1 56 2017-06-29 3:14:50
Page 57
Diagnosis
If ice does not dispense, rst check the ice
maker.
1. Press Test on the side of the ice maker.
You will hear a chime (ding-dong) when
you press the button.
2. You will hear another chime if the ice
maker is operating properly.
CAUTION
• If the ice making chime rings repeatedly, contact your waterline installer or a local
Samsung service center.
• Do not press Test repeatedly after the ice tray is lled with ice or water. Water may
overow or ice may jam.
• Do not put food in the ice bucket. The frozen food may damage the ice maker,
especially when you open or close the door.
• When the refrigerator recovers power after a power failure, the ice bucket may contain
a mix of melted and jammed ice cubes, which can prevent the ice maker from working
properly. To prevent this, make sure to empty the ice bucket so the ice bucket can rell
with fresh, loose ice cubes.
• Do not put ngers or any objects into the dispenser outlet or the ice maker. This can
cause physical injury or property damage.
• When reinserting the ice maker tray, make sure that the tray is properly centered at
the entrance. Otherwise, the tray can get stuck.
Operations
If You Turn the Ice Maker Off
If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off, make
sure to remove all ice cubes from the ice bucket. Remaining ice cubes may clump together,
making it difcult to remove them.
To remove the ice bucket, see the Ice bucket section on page 59.
NOTE
• Removal of the ice bucket does not affect the thermal and mechanical performance of
the refrigerator.
Water clouding
Water supplied to the refrigerator ows through a core alkaline lter. During this ltering
process, the water pressure of the water increases and the water becomes saturated with
oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when
dispensed. This is normal and the water will look clear after a few seconds.
English 57
Untitled-1 57 2017-06-29 3:14:50
Page 58
Operations
FlexZone™ divider
You can change the divider position.
To do this, unlock the divider by turning
the divider dial counter clockwise. Then,
move the width and height bars as
appropriate. When done, turn the dial
clockwise to lock the divider.
NOTE
If the divider lock does not function, wipe
the bars to remove moisture on them.
Operations
English58
Untitled-1 58 2017-06-29 3:14:50
Page 59
Maintenance
Handling and care
Ice bucket
If you do not dispense ice for an extended period, ice may form clumps inside the bucket.
If this happens, remove and empty the ice bucket.
1. While grabbing the handle of the ice
bucket, slightly lift up the bucket, and
then remove it to the front.
2. Remove the remaining ice cubes and
put the ice bucket back into place.
English 59
Maintenance
Untitled-1 59 2017-06-29 3:14:51
Page 60
Maintenance
If the ice bucket is not rmly inserted, turn
the ice screw 90 degrees, and then try
again.
CAUTION
• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has spilled on the oor.
• To prevent accidents or injury, do not let children play with the water dispenser or the
ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or
product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
• Use only potable water that is connected to the water supply line.
• The water pressure required for ice making is between 20 psi and 125 psi.
Maintenance
• If the Ice Off indicator blinks, remove and reinsert the ice bucket. Make sure it is
reinserted properly.
• Noise from the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.
English60
NOTE
Untitled-1 60 2017-06-29 3:14:51
Page 61
Auto Water Fill
1. Grasp a handle groove of the sealed
mouth, and then pull up to remove.
2. Grasp both sides of the sealed mouth,
and then lift to remove.
3. While slightly twisting the infuser, pull
it out of the sealed mouth.
4. Clean the infuser with neutral agents
and running water. Rinse and dry well.
5. Reassemble the Auto Water Fill in the
reverse order of disassembly.
Maintenance
English 61
Untitled-1 61 2017-06-29 3:14:51
Page 62
Maintenance
Fridge shelves
The appearance of the shelves differs by model.
• To remove a shelf, fully open the
corresponding door. Hold the front of
the shelf, and then gently lift up and
slide out.
NOTE
Do not lift up the shelf fully when
removing or reinserting the shelf. The rear
wall of the fridge room can be dented.
• To reinsert, hold the shelf at an angle
so the front is higher than the back, and
then insert the top hook into the top
shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the
bottom shelf notch.
Maintenance
CAUTION
• The tempered glass shelves are heavy.
Use caution when removing them.
• The shelf must be inserted correctly. Do
not insert upside down.
• Glass containers may scratch the
surface of glass shelves.
English62
Untitled-1 62 2017-06-29 3:14:52
Page 63
Foldable shelf
Recommended foldable shelf location
To remove, slide up the front of the shelf
so that it folds. Then gently lift up and
pull out. To reinsert, place the shelf on the
angled frame in the main unit, and then,
press down to unfold.
CAUTION
After sliding the foldable shelf in and
folding it, the front of the shelf can be
removed for your convenience. If you use
the shelf without removing the front of the
shelf, be aware that it can separate from
the rear portion, be careful of its possible
separation.
The foldable shelf folds up from the center,
giving you more room for storage.
• Insert the shelf in the right side of the
fridge. Left side insertion does not
allow the shelf to fold completely.
• To fold, push the front area of the shelf
inward so that it folds up from the
middle.
CAUTION
Do not lift up quickly or twist the foldable
shelf to take out food under it. It may fall
off.
Maintenance
English 63
Untitled-1 63 2017-06-29 3:14:52
Page 64
Maintenance
Vegetable shelf
1. Slide out the left-side vegetable drawer.
2. Fully open the door, and then remove
the shelf.
Maintenance
3. While supporting the vegetable shelf
with one hand, slide it out with the
other hand.
NOTE
To use the space that is opened up after
removing the foldable shelf, take out the
vegetable shelf.
To reinsert, follow the steps above in the
reverse order.
English64
Untitled-1 64 2017-06-29 3:14:53
Page 65
Door bins
• To remove the top door bin, hold the
front sides of the bin, and then gently
lift up to remove.
• To reinsert, insert the door bin slightly
above its nal location making sure that
the back of the bin is against the door.
Hold the rear of the door bin with both
hands, and then press down so that it
ts snugly.
CAUTION
• Do not remove a bin that is lled with
food. Empty the bin beforehand.
• Use caution when opening the door if
the bottom bin contains larger bottles,
which may fall over.
• Do not allow children to play with the
bins. Sharp corners of the bin may
cause injury.
English 65
Maintenance
Untitled-1 65 2017-06-29 3:14:53
Page 66
Maintenance
Fridge drawers
Vegetable / fruit drawers
FlexZone™ basket
Maintenance
Gently lift up the front of the drawer and
slide out.
• We recommend that you remove the
door bins before removing the drawer.
This is to prevent damage to the door
bins.
• To reinsert, insert the drawer into the
frame rails and then slide inward.
• To remove, fully open the FlexZone™
drawer. Lift up the FlexZone™ basket,
and then pull out with both hands.
• To reinsert, fully open the FlexZone™
drawer. While tilting up the front of the
basket, insert the rear of the basket into
the rail assembly. Lower the front until
the basket settles down.
• If the divider lock does not function,
wipe the bars to remove moisture on
them.
To remove the divider and the metal cooling plate (applicable models only) from the
FlexZone™ basket
1. Unlock the divider by turning the
divider dial counter clockwise.
2. Slide the divider to the end as shown.
English66
Untitled-1 66 2017-06-29 3:14:53
Page 67
3. As the divider has the width and length
bars, push the lower part of each bar
inward to unlock. See the gures for
details.
4. Hold the divider and pull up to remove.
5. Turn over the basket to remove the
metal cooling plate.
CAUTION
The basket and the metal cooling plate are heavy. Use caution when handling them.
Careless handling may cause personal injury or property damage.
To reinsert the metal cooling plate
Reinsertion in the reverse order of removal.
Reinsert the divider into the FlexZone™ basket rmly until you hear a clicking sound.
Maintenance
English 67
Untitled-1 67 2017-06-29 3:14:54
Page 68
Maintenance
Freezer baskets
Upper basket
Lower basket
• To remove, fully slide open the freezer
drawer. Push the upper basket to the
end, and then pull up to remove.
• To reinsert, align the front wheels of
the upper basket with the end of the
lower basket. Slide the upper basket to
the front.
• To remove, rst remove the upper
basket. Then, tilt up the front of the
lower basket to pull out.
• To reinsert, put the basket into the rail
assembly with the rear side rst.
Maintenance
• Do not twist the basket when removing or reinserting the basket. The basket can be
scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from
freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then,
slide the upper basket all the way to the front. Otherwise, the drawer does not open or
close properly, which causes frost to build up.
English68
CAUTION
Untitled-1 68 2017-06-29 3:14:54
Page 69
Cleaning
Interior and exterior
WARNING
• Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator.
They may damage the surface of the refrigerator and cause a re.
• Do not spray water onto the refrigerator. This may cause electric shock.
Regularly use a dry cloth to remove all foreign substances such as dust or water from the
power plug terminals and contact points.
1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior
and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord.
Ice / Water dispenser
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To
prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing
refrigerator performance and efciency. Use a mild detergent and damp cloth to clean the
rubber seals. Then, dry well with a cloth.
Maintenance
Rear panel
To keep cords and exposed parts of the
rear panel free of dirt, vacuum the panel
once or twice a year.
CAUTION
Do not remove the rear panel cover. Electric shock may occur.
English 69
Untitled-1 69 2017-06-29 3:14:54
Page 70
Maintenance
Replacement
Water lter
WARNING
• Do not use third-party water lters. Use only Samsung-provided or -approved lters.
• Unapproved lters may leak and damage the refrigerator, causing electric shock.
Samsung is not responsible for any damage that may occur from use of third-party
water lters.
The Filter Reset indicator (
lter. Before replacing the lter, make sure the water supply line is shut off.
) turns red to let you know it is time to replace the water
1. While opening the lter cover, turn
the knob of the lter cartridge counter
clockwise by 90 degrees (1/4 turn). The
lter cartridge unlocks.
2. Pull out to remove the cartridge.
- If the water lter is severely
contaminated, the cartridge may not
be easily removable. In that case, use
force to pull it out.
- To prevent water leaks from the
opening, pull the cartridge straight
out while removing it.
Maintenance
English70
NOTE
To prevent overow, empty and dry the
water lter tray.
Untitled-1 70 2017-06-29 3:14:55
Page 71
3. Insert a new lter cartridge. Use only
Samsung-provided or approved lters.
4. Turn the cartridge knob clockwise to
lock into place.
5. Press and hold Filter Reset on the main
panel for 3 seconds to reset the life
cycle detector. The Filter Reset indicator
) turns off.
(
6. When you are done replacing the lter,
open the water valve and run water
through the dispenser for about 7
minutes. This is to remove impurities
and air from the water line.
NOTE
• A newly installed lter may cause the water dispenser to spurt water briey. This is
because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of
time. If it drips, simply wipe up any water on the oor with a dry towel.
Reverse osmosis water ltration system
The water pressure of the water supply system to a reverse osmosis water ltration
system must be between 35 psi and 120 psi (241 kPa and 827 kPa).
The water pressure of the reverse osmosis water ltration system to the refrigerator’s
cold water line must be at least 40 psi (276 kPa). If the water pressure is below these
specications:
• Check if the sediment lter in the reverse osmosis system is blocked. Replace the lter
if necessary.
• Rell the water tank in the reverse osmosis system with water.
• If your refrigerator has a water lter, it may further reduce the water pressure when
used in conjunction with a reverse osmosis system. Remove the water lter.
For more information or servicing, contact a licensed plumbing professional.
English 71
Maintenance
Untitled-1 71 2017-06-29 3:14:55
Page 72
Maintenance
Ordering a new lter
To purchase a new water lter, contact a local Samsung service center.
LED Lamps
To replace the lamps of the refrigerator, contact a local Samsung service center.
WARNING
• The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can
cause electric shock.
Maintenance
English72
Untitled-1 72 2017-06-29 3:14:55
Page 73
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom Possible causes Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Energy Saver mode is
activated.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure there is a gap of
at least 5 cm between the
refrigerator back and sides
and any nearby walls or
cabinets.
• Deactivate Energy Saver
mode.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Set the temperature higher.
English 73
Untitled-1 73 2017-06-29 3:14:55
Troubleshooting
Page 74
Troubleshooting
Symptom Possible causes Solution
Interior wall is hot.
Odors
• Refrigerator has heat-proof
piping in the interior wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Refrigerator has
odors.
Frost
Frost around the
vents.
Troubleshooting
Frost on interior
walls.
Fruits or vegetables
are frozen.
Symptom Possible causes Solution
• Spoiled food.
• Food with strong odors.
Symptom Possible causes Solution
• Food is blocking the vents.
• Door is not closed properly.
• Fruits or vegetables are
stored in the FlexZone™.
• Clean the refrigerator and
remove any spoiled food.
• Make sure strong smelling
food is wrapped airtight.
• Make sure no food blocks
the refrigerator vents.
• Make sure food does not
block the door. Clean the
door gasket.
• Do not store most kinds of
fruit or vegetables in the
FlexZone™.
English74
Untitled-1 74 2017-06-29 3:14:56
Page 75
Condensation
Symptom Possible causes Solution
• If door is left open, moisture
Condensation forms
enters the refrigerator.
on the interior walls.
• Food with high moisture
content.
Water/ice (dispenser models only)
Symptom Possible causes Solution
Water ow is weaker
than normal.
Ice maker makes a
buzzing sound.
Ice maker does not
make ice.
• Water pressure is too low.
• The ice maker function is
activated, but the water
supply to the refrigerator
has not been connected.
• Ice maker has just been
installed.
• Freezer temperature is too
high.
• Dispenser panel Lock is
activated.
• Ice maker is off. • Turn on the ice maker.
• Remove the moisture and
do not leave a door open
for extended periods of
time.
• Make sure food is wrapped
airtight.
• Make sure the water
pressure is between 20 to
120 psi.
• Turn off the Ice maker.
• You must wait for 12 hours
for the refrigerator to make
ice.
• Set the freezer temperature
below -18 °C (0 °F) or -20 °C
(-4 °F) in warm ambient air.
• Deactivate dispenser panel
Lock.
Troubleshooting
English 75
Untitled-1 75 2017-06-29 3:14:56
Page 76
Troubleshooting
Symptom Possible causes Solution
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• Ice bucket is not properly
inserted.
Ice does not dispense.
• Water line is not connected
properly or water supply is
not on.
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Make sure the ice bucket is
properly inserted.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
Water does not
dispense.
Troubleshooting
• Water line is not connected
properly or water supply is
not on.
• Dispenser panel Lock is
activated.
• A third-party water lter
was installed.
• Water lter indicator turns
on or blinks.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
• Deactivate dispenser panel
Lock.
• Use only Samsung-provided
or approved lters.
• Unapproved lters may
leak and damage the
refrigerator.
• Replace the water lter.
After replacing, reset the
lter indicator sensor.
English76
Untitled-1 76 2017-06-29 3:14:56
Page 77
Do you hear abnormal sounds from the refrigerator?
Clicking!
or Chirping!
Buzzing!
SSSRRR!
Whir!
HiSS!
Before calling for service, review the checkpoints below. Any service calls related to
normal sounds will be charged to the user.
These sounds are normal.
• When starting or ending an operation, the refrigerator may make sounds similar to a
car engine igniting. As the operation stabilizes, the sounds will decrease.
• While the fan is operating, these sounds may occur. When the refrigerator reaches the
set temperature, no fan sound will occur.
• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.
Untitled-1 77 2017-06-29 3:14:56
English 77
Troubleshooting
Page 78
Troubleshooting
Bubbling!
Cracking!
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes,
causing bubbling sounds.
• As the refrigerator temperature increases or decreases, plastic parts contract and
expand, creating knocking noises. These noises occur during the defrosting cycle or
when electronic parts are working.
• For ice maker models: When the water valve opens to ll the ice maker, buzzing
sounds may occur.
• Due to pressure equalizing when opening and closing the refrigerator door, whooshing
sounds may occur.
Troubleshooting
English78
Untitled-1 78 2017-06-29 3:14:57
Page 79
Samsung Smart Home
Symptom Action
Could not nd
“Samsung Smart
Home” in the app
market.
The Samsung Smart
Home app fails to
operate.
The Samsung Smart
Home app is installed
but is not connected
to my refrigerator.
Could not log into the
app.
An information
message appears
when I try to register
my refrigerator.
The Samsung
Smart Home app
is successfully
connected to my
refrigerator but does
not run.
• The Samsung Smart Home app is available for smartphones
that run Android 4.0 (ICS) or higher, or iOS 8.0 or higher.
• The Samsung Smart Home app is available for applicable
models only.
• The old Samsung Smart Refrigerator app cannot connect with
Samsung Smart Home models.
• You must log into your Samsung account to use the app.
• Make sure that your router is operating normally.
• Make sure that the Smart Home Dongle is inserted properly.
• If the Wi-Fi icon on the refrigerator’s display is off, this
indicates that no network connection has been established
yet. In this case, use the Samsung Smart Home app to
connect and register your refrigerator to the access point
(AP/Router) in your home.
• You must log into your Samsung account to use the app.
• If you don’t have a Samsung account, follow the app’s
onscreen instructions to create one.
• Network connection may fail due to the distance from
your access point (AP) or electrical interference from the
surrounding environment. Wait a moment and try again.
• Exit and restart the Samsung Smart Home app or disconnect
and reconnect the router.
• Remove the Smart Home Dongle, and reconnect it properly.
Then, try again.
Troubleshooting
English 79
Untitled-1 79 2017-06-29 3:14:57
Page 80
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the
SAMSUNG Customer Care Center.
Country Contact Center Web Site
AUSTRALIA 1300 362 603 www.samsung.com/au/support
NEW ZEALAND 0800 726 786 www.samsung.com/nz/support
DA68-03563C-02
Untitled-1 80 2017-06-29 3:14:57
Loading...