less Web Mail, Sprint PCS Wireless Web Short Mail and the diamond logo are trademarks of Sprint Com-
munications Company L.P. All other trademarks are property of their respective owners.
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the ground
up for clearer calls, serving more than 300 major metropolitan areas. We built our
network to give you what we believe you really want from a wireless phone: clear
sound, private conversations and time-saving features.
®
And Sprint Personal Communications Services
reaching – simplify your life. Our advanced technology is designed to grow with your
communications needs so that one day, you’ll be able to rely entirely on your phone
to stay connected.
This guide will introduce you to our technology and your new phone through simple,
easy-to-follow instructions. Since you’re probably anxious to start using your phone,
we encourage you to immediately flip to Section One – Getting Started With Sprint
PCS Service. This section explains how to set up your voicemail. It also contains
information on how to contact Sprint PCS should you have questions about service,
want to purchase additional products or services, or just check your account balance.
Thank you for choosing Sprint PCS.
can do something even more far-
3
4
Table of Contents
1. Getting Started With Sprint PCS Service .......................................................9
Getting Started With Sprint PCS Service..............................................................................10
Setting Up Your Voicemail ...................................................................................................10
his section walks you through the step-by-step basics of setting up service for
your phone, including unlocking your phone, selecting your service plan,
receiving your new phone number and setting up your voicemail. Once you have
completed this section, you’re ready to explore the advanced features of your new
phone.
Getting Started
1
Getting Started9
Tip :
If you can’t recall your lock
code, try using the last
four digits of either your
Social Security number,
your new Sprint PCS
Phone Number or try
0000. If none of these
work, call Sprint PCS
Customer Care at
1-888-211-4PCS (4727).
Note:
The voicemail setup
process may vary in
certain affiliate areas.
Getting Started With Sprint PCS Service
Determine if your Phone is Already Activated
If you received your phone in the mail or purchased it at a
Sprint PCS Center, it probably has been activated. All you
need to do is unlock your phone. If not activated, refer to
the steps provided in your activation brochure.
Unlocking your Phone
Follow these steps to unlock your phone:
1. Press to turn the phone on.
2. Press .
3. Enter your four-digit lock code. (For security purposes,
this code is not visible as you type.)
Setting Up Your Voicemail
All unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is off or in use.
To avoid missing any important messages, you should set
up your voicemail box and personal greeting as soon as
your phone is activated.
To set up
Voicemail:
1. Press and hold .
2. Follow the system prompts to create your passcode,
record your greeting, record your name announcement
and choose whether to activate One-Touch Message
Access (a feature that lets you press one key to access
messages and bypasses the need for you to enter your
passcode).
Section 1
10Getting Started
Getting Help
Visiting Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your customer account
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you
24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone
while on the Sprint PCS Nationwide Network.
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code, or request a
copy of your invoice.
Getting Started
1
Tip :
If you need to reach Sprint
PCS Customer Care while
you are off the Sprint PCS
Network, dial 1-888-2114PCS (4727).
Tip :
If you have a question
regarding the operation of
your phone,
dial 1-888-211-4PCS
(4727) from another phone
so you can
use your
Sprint PCS Phone
while speaking
with Customer Care.
Getting Started11
Note:
This service may not be
available in all markets.
Note:
Sprint PCS Operator
Services may not be
available in all affiliate
markets.
Receiving Automated Billing Information
For your convenience, your phone gives you free access to
billing information on your account. This information
includes balance due, payment received, billing cycle and
the amount of minutes used since your last billing cycle.
Follow these steps to access this information:
1. Press .
2.
Follow the voice prompts to receive the information you
want.
Sprint PCS Directory Assistance
Sprint PCS Directory Assistance provides a variety of
services, including: residential, business and government
listings; assistance with local or long-distance calls; movie
listings; hotel, restaurant and shopping information and
major local event information. There is a per call charge,
and you’ll be billed for airtime.
䊳 Press .
Sprint PCS Operator Services
Sprint PCS Operator Services can provide assistance in
placing collect calls, calls billed to a local telephone calling
card or a third party.
䊳 Press .
Section 1
12Getting Started
Understanding This User Guide
This user guide introduces you to our technology and all
the advantages of your new phone – through easy-to-follow
instructions.
䊳 Sections break down categories of information to
progressively take you all the way from learning the
basics to using the most advanced phone features.
䊳 Tips highlight special shortcuts and timely reminders
to help you make the most of your new phone.
䊳 The Index helps you find specific information quickly.
We know that your time is valuable and that’s why we’ve
designed this guide to be used in a building block format or
in stand-alone sections. You’ll get the most out of your
phone if you read each section. However, if you’d like to get
right to a specific feature, you’ll be able to locate the
specific section using the colored tabs. Follow the
instructions in that section and you’ll be ready to use your
phone in no time.
Getting Started
1
Getting Started13
Section 1
14Getting Started
2
TM
Y
Getting to Know Your Sprint PCS
Phone
In this Section
䊳 Your Phone’s Highlights and Features
䊳 Front View of Phone
䊳 Viewing the Display Screen
䊳 Turning Your Phone ON and OFF
䊳 Using the Battery
our phone is packed with features that simplify your life and expand your
ability to stay connected to the people and information that are important to
you. We know that you’re anxious to start using it, so this section will give you a
quick introduction to your new phone. The easy-to-follow instructions will guide
you through the basics of the most common features of your phone and you’ll be on
your way to using it in no time.
Don’t forget the other chapters in this guide. They’re filled with information about
the capabilities and benefits of your new phone. They include detailed step-by-step
instructions that familiarize you with all the features and explain how to customize
your phone to meet your specific needs.
Getting Started
2
Getting to Know Your Sprint PCS Phone15
Highlights
Congratulations on the purchase of your phone (SPHN300). This phone is lightweight, easy-to-use, reliable, and
offers many significant features:
䊳 Dual-band capability provides access to other PCS
CDMA and analog cellular networks where Sprint
PCS has implemented roaming agreements. For
further information see "Understanding How
Roaming Works" on page 28.
䊳 Sprint PCS Wireless Web
SM
Browser provides access to
the wireless Internet in digital mode. For further
information see "The Sprint PCS Wireless Web
Browser" on page 105.
䊳 Sprint PCS Wireless Web Mail
Messenger
Short Mail
SM
Service and Sprint PCS Wireless Web
SM
provide quick and convenient text
SM
, AOL Instant
messaging capabilities. For further information see
"Sprint PCS Wireless Web Mail" on page 112.
䊳 Sprint PCS Wireless Web
SM
Connection offers wireless
modem capabilities for your personal computer in
digital mode. For further information see "Signing
up for Sprint PCS Wireless Web Updates" on page
115.
䊳 Sprint PCS Voice Command
SM
lets you dial phone
numbers by speaking someone’s name or the digits
in their phone number. For further information see
"Sprint PCS Voice Command" on page 35.
䊳 User friendly, menu driven access to features and
options.
䊳 The phone’s “flip” cover can be set to answer an
incoming call when opened, and to cancel a call
upon closing.
䊳 The backlit display screen makes it effortless to read
the display in low light environments and at night.
䊳 An Internal Phone Book with 199 memory registers.
(Each name entry can have up to six numbers).
Section 2
16Getting to Know Your Sprint PCS Phone
䊳 Speed Dialing, there are four methods of calling
numbers previously stored in the Internal Phone
Book.
䊳 A Calendar function allows the scheduling of events,
the ability to create “To Do Lists”, set timers and
alarms.
䊳 Voice activated dialing with 10 locations.
䊳 T9 predictive text entry for simplicity in entering
names and events into both the Internal Phone Book
and Calendar.
䊳 Vibrate mode announces incoming calls and
messages without disturbing people around you.
䊳 A choice of melodies can be used instead of ringer
types.
Getting Started
Closed View of Phone
2
Getting to Know Your Sprint PCS Phone17
Front View of Phone
Section 2
18Getting to Know Your Sprint PCS Phone
Command Keys
MENU Displays the first page of the Main Menu
of options on your phone. Press again to display
further pages and options.
OK When navigating a menu, press to select the
highlighted item.
Navigation Arrows Use these arrows to scroll
through the phone menu options.
Volume Key (On the side of your phone). Adjust
the ringer volume in standby mode (with the flip
open). Adjust the voice volume during a call. In a
menu, scroll up or down to navigate through the
menu options.
TAL K Places, or answers a call. In standby mode,
press the key once to enter the Outgoing call log. If
you press and hold the key down you will initiate
Voice Dial.
CLR (CLEAR) Deletes characters from the display.
When in a menu, press to return to the previous
menu.
END Ends a call. Press and hold this key to turn
your phone on or off. In the menu facility, it returns
the phone to standby mode and cancels your input.
Numeric Keys Use these keys to enter numbers,
letters, and characters.
Getting Started
2
Pound Enters the [#] character for calling features.
In text entry mode, press to enter a space.
Getting to Know Your Sprint PCS Phone19
Tip :
Display indicators let you
know when you’re off the
Sprint PCS Nationwide
Network and whether
you’re operating in digital
or analog cellular mode.
Asterisk Enters the [*] character for calling
features. In text entry mode, press to change the
appearance of input.
Headset Jack (on the side of the phone.) Allows
you to plug in a headset for safe, convenient handsfree conversations.
Viewing the Display Screen
This list identifies the symbols that show on your display
screen.
䊳 displays current signal strength.
The more lines displayed, the stronger the signal.
䊳 indicates the phone cannot find a signal.
䊳 indicates a call is in progress.
䊳 indicates that you are “roaming” off the Sprint
PCS Digital Network. If you are:
䊳 in your home service area, this icon will rarely
display.
䊳 in a preferred analog or digital roaming area
(where Sprint PCS has a roaming agreement in
place), this indicator will remain on, but will not
flash.)
䊳 in an analog or digital coverage area that is
not covered by a Sprint PCS roaming agreement,
this indicator will flash once every second.
䊳 indicates you have message(s) waiting. The
message(s) can be a voicemail notification (VMN),
page, text, Sprint PCS Web Alert, or
Sprint PCS Wireless Web message(s).
䊳 indicates your phone is in vibrate mode.
䊳 indicates your current battery charge strength.
(The displayed icon indicates a fully charged
battery.)
Section 2
20Getting to Know Your Sprint PCS Phone
Turning Your Phone ON and OFF
Turning Your Phone ON
To turn your phone on, press for approximately two
seconds.
Once your phone is ON, it displays “Looking For Service”
indicating that your phone is searching for a signal. When
your phone finds a signal, it automatically enters standby
mode – the phone’s idle state. At this point, you are ready to
begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns
to standby mode.
In power save mode, your phone searches for a signal
periodically without your intervention. You can also initiate
a search for Sprint PCS Service by pressing any key (when
your phone is turned ON).
Turning Your Phone OFF
Tip :
The Power Save feature
helps to conserve your
battery power when you
are in an area where there
is no signal.
Getting Started
2
Press for two seconds until you see “Powering off” on
the display screen.
Your screen remains blank when your phone is off.
Getting to Know Your Sprint PCS Phone21
Using Key Guard
The Key Guard feature helps avoid accidental key presses
without blocking incoming calls or messages. Key Guard is
disabled when you receive an incoming call and is
automatically reactivated when the call is completed.
1. Press for Main Menu.
2. Press for Key Guard.
3. To di sab le Key Guard, press and hold for at least
two seconds.
Using the Battery
Battery Capacity
your phone is equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it is fully
drained. The battery provides up to 3.8 hours of continuous
digital talk time (up to one hour in analog) or up to eight
days of continuous digital standby time (up to 15 hours in
analog).
The Empty Battery Icon
Approximately five minutes before the battery charge level
gets too low to operate the phone, the battery sensor will let
you know by blinking an empty battery icon (),
sounding an audible alert and displaying a warning
message. If you continue to operate the phone without
charging, the phone will turn off automatically (after a
three to five minute delay). If this happens, your call will
end. If you plug into a charging device, you can continue
your call. Be sure to monitor the battery strength icon and
make sure your battery is adequately charged.
Section 2
22Getting to Know Your Sprint PCS Phone
Installing the Battery
Your phone comes with a LiIon battery. Follow these steps
to install it:
1. Place the battery on to the back of the phone, making
sure that the three plastic tabs line up with the
corresponding holes on the phone.
2. Gently push the battery down on the phone until it
snaps into place.
Removing the Battery
Getting Started
2
To remove your battery for charging, or for another reason,
follow these easy steps:
1. So that no stored messages or numbers are lost, power
off your phone by pressing and holding the key.
2. Press the battery release latch and slide the battery away
from the latch.
3. Lift the battery away from the phone.
Charging the Battery
Your phone comes with a rechargeable battery. You should
charge the battery as soon as possible so you can begin
using your phone.
Getting to Know Your Sprint PCS Phone23
Warning :
Using the wrong battery
charger could cause
damage to your phone
and void the warranty.
Keeping track of your battery’s charge is important. If your
battery level becomes too low, your phone automatically
turns off and you will lose all the information you were just
working on. For a quick check of your phone’s battery level,
glance at the battery charge indicator located in the upperright corner of your phone’s display screen. If the battery
charge is getting too low, the battery icon blinks and
the phone sounds a warning tone.
Always use the Sprint PCS-approved desktop charger, travel
adapter or vehicle power charger to charge your battery.
Travel Adapter
Tip :
The Travel Adapter is not
compatible with any other
Samsung product.
The travel adapter is used to recharge the phone using a
simple plug in located at the bottom of the phone. When
the travel adapter is plugged in and charging the phone,
the phone displays a charging light and the battery icon
starts to blink. The phone can still be used while it is
plugged into the travel adapter, but this will cause the
phone to charge more slowly. To quickly charge the phone,
turn the power Off.
Section 2
24Getting to Know Your Sprint PCS Phone
Using the Single Desktop Charger
When you are ready to charge your battery, it is vital that
you use only Sprint PCS-approved desktop chargers and AC
adapter chargers.
1. Plug the single desktop charger’s power cord into a wall
outlet.
2. Insert the phone (with the battery installed) into the
front of the charger.
The LED on the front of the phone indicates the following:
䊳 A red light indicates the battery is charging.
䊳 A green light indicates the battery is at least 90
percent charged.
䊳 A orange light indicates that the battery is operating
at a temperature that is too high or too low, or that
there is a poor connection. Make sure the phone is
resting in the charger.
It generally takes about three hours to fully recharge a
completely rundown battery. With the Sprint PCS-approved
LiIon battery, it is practical to recharge the battery before it
becomes completely run down.
Getting Started
2
To get the quickest charge for any battery:
䊳 Turn the phone off.
䊳 Plug the phone with the battery attached into the
travel adapter.
䊳 Leaving the phone plugged into the travel adapter
fully charged will not harm the battery.
Getting to Know Your Sprint PCS Phone25
Section 2
26Getting to Know Your Sprint PCS Phone
3
R
Understanding Roaming
In this Section
䊳 Understanding How Roaming Works
䊳 Understanding the Difference Between Roaming and Sprint PCS Network
Calls
䊳 Setting Your Phone’s Roaming Mode
䊳 Setting and Using Call Guard
oaming is the ability to make or receive calls when you are off the
™
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS Phone
works anywhere on the Sprint PCS Nationwide Network and allows you to roam on
analog cellular and digital networks virtually anywhere in the U.S. where
competitive wireless service is available.
This section explains how roaming works and the special features that allow you
manage your roaming experience.
Getting Started
3
Understanding Roaming27
Tip :
Remember, when you are
using your phone off the
Sprint PCS Network,
always dial numbers
using 11 digits (1 + area
code + number).
Note:
You will pay a higher perminute rate for roaming
calls.
Understanding How Roaming Works
Recognizing Icons on the Display Screen
Your phone’s display screen will always indicate when you
are off the Sprint PCS Network, and whether your phone is
operating in analog cellular or digital mode. The following
chart indicates what will be displayed dependent upon
where you are using your phone.
Roaming
Indicator
Sprint PCS Nationwide Network
Other CDMA Networks
Analog
Indicator
Tip :
If you are on a call when
you leave the Sprint PCS
Network and enter an
area where roaming is
available (whether CDMA
or analog cellular), your
call is dropped. If your call
is dropped in an area
where you think
Sprint PCS Service is
available, turn your phone
off and then on again to
reconnect to the
Sprint PCS Nationwide
Network.
28Understanding Roaming
Analog Cellular Networks
Roaming on Other PCS CDMA Networks
When you are roaming on other PCS CDMA networks, your
call quality will be similar to the quality that you receive
when making calls while on the Sprint PCS Network. You
may not be able to access certain calling features, such as
the
Sprint PCS Wireless Web, but all of your calls are still private
and secure.
Roaming on Analog Cellular Networks
When you roam on analog cellular networks, you will
experience the identical quality provided by analog cellular
carriers today. Although some calling features, such as
Sprint PCS Wireless Web, may be unavailable, you can still
make and receive calls. You will experience a few
differences:
Section 3
䊳 You are more likely to experience static, cross-talk, fade-
out and dropped calls.
䊳 Some calling features that are standard on the
Sprint PCS Network are unavailable.
䊳 There are security and privacy risks (eavesdropping and
cloning) that exist with conventional analog cellular
services today.
䊳 Your battery needs recharging earlier when you use your
phone for analog cellular roaming.
Setting Your Phone’s Roaming Mode
Your phone allows you to control your ability to roam. By
using the Roaming menu option, you can determine which
signals your phone accepts.
Set Mode
Choose from three different settings on your dual-band
phone to control your roaming experience. When your
phone is in standby mode:
1. Press for Main Menu.
2. Press for Roaming.
3. Press for Set Mode. To select an option, scroll to
select
Sprint PCS, Automatic or Analog.
4.
Press .
䊳 Sprint PCS This setting allows you to select the
Sprint PCS Nationwide Network only, and prevents
roaming on other networks.
䊳 Automatic This setting seeks Sprint PCS Service. When
Sprint PCS Service is unavailable, the phone searches
for an alternative system.
䊳 Analog This setting forces the phone to seek an analog
roaming system. The next time the phone is turned on,
the previous setting is restored.
Understanding Roaming29
Getting Started
3
Call Guard
In addition to the roaming icon, Call Guard alerts you
when roaming charges apply. This feature makes it easy to
manage roaming charges by reminding you when you
make or receive roaming calls. It also requires you to take
additional steps before you place or answer a roaming call.
These additional steps are not required when you make or
receive calls while on the Sprint PCS Nationwide Network.
To Turn the Call Guard Feature On or Off
1.
Press for the Main Menu.
2. Press for Roaming.
3. Press for Call Guard. Wait briefly until a
message prompt displays and then disappears from the
display screen.
4. Select Yes or No, and press .
䊳 If the Yes option is chosen, an extra step is required to
make or take roaming calls.
䊳 If the No option is chosen, no extra step is required to
make or take roaming calls.
To Place Roaming Calls with Call Guard On
1.
To place a voice call, dial 1 + area code + the sevendigit number and press . (You can also initiate a
call from the Internal Phone Book, Call History or
Sprint PCS Wireless Web Messages.)
2. A message is displayed indicating that roaming rate
applies. Press to call.
Section 3
30Understanding Roaming
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