Samsung SPH-L710 User Guide
User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their
respective owners.
[Sprint UG template version 12c]
SPH-L710_UG_LEL_LJ7_021113_F4
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Activate Your Phone ........................................................................................................... 4
Complete the Setup Application ................................................................ .......................... 4
Set Up Voicemail ................................................................................................................ 6
Sprint Account Information and Help ................................................................................... 6
Sprint Account Passwords ........................................................................................... 6
Manage Your Account ................................................................................................. 7
Sprint Support Services ............................................................................................... 8
Phone Basics ............................................................................................................................. 9
Your Phone’s Layout ........................................................................................................... 9
Key Functions .............................................................................................................. 9
Turn Your Phone On and Off .............................................................................................10
Turn Your Screen On and Off ............................................................................................11
Touchscreen Navigation ....................................................................................................11
Your Home Screen ............................................................................................................16
Creating Shortcuts ......................................................................................................16
Adding and Removing Primary Shortcuts ...................................................................17
Adding and Removing Widgets ...................................................................................18
Extended Home Screens ............................................................................................18
Recently Used Applications ........................................................................................19
Status Bar ..........................................................................................................................19
Enter Text ..........................................................................................................................21
Touchscreen Keyboards .............................................................................................21
Text Input Methods .....................................................................................................22
Keyboard Input Options ..............................................................................................23
Text Entry Options ......................................................................................................24
Predictive Text ................................................................ ............................................25
Google Voice Typing ..................................................................................................27
TOC i
Swype .........................................................................................................................27
Tips for Editing Text ....................................................................................................29
Phone Calls ..............................................................................................................................30
Make Phone Calls ..............................................................................................................30
Call Using the Keypad ................................................................................................30
Call from Logs ............................................................................................................31
Call from Contacts ......................................................................................................31
Call a Number in a Text Message ...............................................................................32
Call a Number in an Email Message ...........................................................................33
Call Emergency Numbers ...........................................................................................33
Enhanced 911 (E911) Information ..............................................................................34
Receive Phone Calls ..........................................................................................................34
Answer an Incoming Call ................................................................ ............................34
Mute the Ringing Sound .............................................................................................35
Reject an Incoming Call ..............................................................................................35
Voicemail (Traditional) .......................................................................................................36
Set Up Voicemail Through the Phone App ..................................................................36
Retrieve Your Voicemail Messages ............................................................................36
Voicemail Notification .................................................................................................37
Visual Voicemail ................................................................................................................37
Set Up Visual Voicemail..............................................................................................37
Reviewing Voicemails ................................................................ .................................38
Listen to Multiple Voicemail Messages .......................................................................39
Voicemail Folder Selection .........................................................................................39
Configure Visual Voicemail Settings ...........................................................................39
Change Your Main Greeting .......................................................................................40
Change Your Voicemail’s Displayed Name or Number ...............................................41
Phone Call Options ............................................................................................................41
Dialing Options ...........................................................................................................41
Caller ID .....................................................................................................................42
Call Waiting ................................................................................................................42
3-Way Calling .............................................................................................................43
Call Forwarding ..........................................................................................................45
TOC ii
In-call Options .............................................................................................................45
Speed Dialing .............................................................................................................47
Logs ...................................................................................................................................48
View Logs ...................................................................................................................48
Logs Options ..............................................................................................................49
Clear Logs ..................................................................................................................50
Call Settings ......................................................................................................................50
Call Rejection .............................................................................................................50
Set Reject Messages ..................................................................................................50
Call Alert .....................................................................................................................51
Ringtones and Keypad Tones .....................................................................................51
Call Answering/Ending ................................................................................................51
Auto Screen Off During Calls ......................................................................................52
Accessory Settings for Call .........................................................................................52
My Call Sounds ..........................................................................................................52
Use Extra Volume for Calls .........................................................................................52
Increase Volume in Pocket .........................................................................................52
Additional Settings ......................................................................................................53
US Dialing ..................................................................................................................53
International Dialing ....................................................................................................53
TTY Mode ...................................................................................................................53
DTMF Tones ...............................................................................................................54
Voicemail Settings ......................................................................................................55
Voice Privacy ..............................................................................................................55
Contacts....................................................................................................................................56
Get Started with Contacts ..................................................................................................56
Access Contacts .........................................................................................................56
The Contacts List ........................................................................................................57
Contacts List Options ..................................................................................................57
Add a Contact ....................................................................................................................58
Save a Phone Number .......................................................................................................61
Edit a Contact ....................................................................................................................61
Add or Edit Information for a Contact ..........................................................................61
TOC iii
Assign a Stored Picture to a Contact ..........................................................................61
Assign a New Picture to a Contact ..............................................................................62
Assign a Ringtone to a Contact...................................................................................62
Join a Contact .............................................................................................................63
Delete a Contact .........................................................................................................63
Synchronize Contacts ........................................................................................................63
Add Entries to Your Favorites ............................................................................................64
Add Facebook Content to Your Contacts ...........................................................................64
Add Your Facebook Friends to Your Contacts ................................ ............................64
Create Groups ...................................................................................................................65
Create a New Group ...................................................................................................65
Add an Existing Contact to a Current Group ...............................................................65
Send a Message to a Group .......................................................................................65
Share a Contact .................................................................................................................66
Accounts and Messaging ..........................................................................................................67
Gmail / Google ...................................................................................................................67
Create a Google Account ............................................................................................67
Sign In to Your Google Account ..................................................................................67
Access Gmail ..............................................................................................................68
Send a Gmail Message ..............................................................................................68
Read and Reply to Gmail Messages ...........................................................................69
Synchronize Your Google Account .............................................................................69
Email .................................................................................................................................70
Add an Email Account ................................................................................................70
Add a Corporate Email Account ..................................................................................71
Compose and Send Email ..........................................................................................72
View and Reply to Email .............................................................................................73
Manage Your Email Inbox ...........................................................................................73
Corporate Email Features ...........................................................................................74
Edit Email Account Settings ........................................................................................75
Delete an Email Account.............................................................................................77
Add the Mail Widget ....................................................................................................77
Text Messaging and MMS .................................................................................................78
TOC iv
Compose Text Messages ...........................................................................................78
Send a Multimedia Message (MMS) ...........................................................................78
Save and Resume a Draft Message ...........................................................................79
New Messages Notification .........................................................................................79
Managing Message Conversations .............................................................................80
Text and MMS Options ...............................................................................................82
Social Networking Accounts ...............................................................................................84
ChatON ......................................................................................................................84
Facebook ....................................................................................................................86
Flipboard ....................................................................................................................87
Messenger ..................................................................................................................87
Google+ ......................................................................................................................87
Talk ............................................................................................................................88
YouTube .....................................................................................................................88
Apps and Entertainment ............................................................................................................90
AllShare Play .....................................................................................................................90
Configuring AllShare Play Settings .............................................................................90
Setting Up Web Storage .............................................................................................91
Sharing Files via Web Storage....................................................................................92
Sharing Media via AllShare Play to a Target Device ...................................................92
AllShare Play Screen Sharing via Group Cast ............................................................93
DivX ...................................................................................................................................93
DivX Legal Information ...............................................................................................93
Locating Your VOD Registration Number ...................................................................94
Register Your DivX Device for VOD Playback of Purchased Movies...........................94
Books and Magazines ........................................................................................................95
Google Play Books .....................................................................................................95
Google Play Magazines ..............................................................................................95
Game Hub .........................................................................................................................95
Google Play Store ..............................................................................................................96
Find and Install an App ...............................................................................................96
Create a Google Checkout Account ............................................................................97
Request a Refund for a Paid App ...............................................................................97
TOC v
Open an Installed App ................................................................................................98
Uninstall an App .........................................................................................................98
Get Help with Google Play ..........................................................................................98
Movies, TV, and Media ......................................................................................................98
Google Play Movies & TV ...........................................................................................98
Media Hub ..................................................................................................................99
Sprint TV & Movies ................................................................................................... 101
Music ............................................................................................................................... 102
Google Play Music .................................................................................................... 102
Music Hub ................................................................................................................ 105
Music Player ............................................................................................................. 107
Sprint Music Plus ...................................................................................................... 107
Navigation ........................................................................................................................ 108
Scout ........................................................................................................................ 109
Google Maps ............................................................................................................ 110
Latitude ..................................................................................................................... 111
Local ......................................................................................................................... 111
Navigation ................................................................................................................ 112
NASCAR Mobile '13 ......................................................................................................... 112
Sprint Zone ...................................................................................................................... 113
Video Player ................................................................ .................................................... 113
Web and Data ......................................................................................................................... 116
Browser ........................................................................................................................... 116
Learn to Navigate the Browser ................................................................................. 116
Browser Menu .......................................................................................................... 117
Select Text on a Web Page ...................................................................................... 118
Go to a Specific Website........................................................................................... 119
Adjust Browser Settings ............................................................................................ 119
Reset the Browser to Default .................................................................................... 121
Set the Browser Home Page .................................................................................... 122
Create Bookmarks .................................................................................................... 122
Data Services (Sprint 3G) ................................................................................................ 123
Your Data Services User Name ................................................................................ 123
TOC vi
Launch a Web Connection ........................................................................................ 123
4G Services ................................ ................................................................ ..................... 124
Wi-Fi ................................................................................................................................ 124
Turn Wi-Fi On and Connect to a Wireless Network ................................................... 125
Check the Wireless Network Status .......................................................................... 126
Connect to a Different Wi-Fi Network ........................................................................ 126
Sprint Hotspot .................................................................................................................. 126
Bluetooth ......................................................................................................................... 127
Turn Bluetooth On or Off........................................................................................... 128
The Bluetooth Settings Menu .................................................................................... 128
Change the Phone Name ......................................................................................... 128
Connect a Bluetooth Headset or Car Kit ................................................................... 128
Reconnect a Headset or Car Kit ............................................................................... 129
Disconnect or Unpair from a Bluetooth Device .......................................................... 129
Send Information Using Bluetooth ................................ ............................................ 130
Receive Information Using Bluetooth ........................................................................ 131
Kies Air ............................................................................................................................ 132
Virtual Private Networks (VPN) ........................................................................................ 134
Prepare Your Phone for VPN Connection ................................................................. 134
Set Up Trusted Credential Storage ........................................................................... 134
Add a VPN Connection ............................................................................................. 134
Connect to a VPN ..................................................................................................... 134
Disconnect from a VPN ............................................................................................ 135
Camera and Video .................................................................................................................. 136
Take Pictures ................................................................................................................... 136
Open the Camera ................................ ..................................................................... 136
Viewfinder Screen..................................................................................................... 136
Review Screen ......................................................................................................... 137
Take a Picture .......................................................................................................... 138
Close the Camera ..................................................................................................... 138
Record Videos ................................................................................................................. 139
Camera Settings .............................................................................................................. 139
Change Advanced Settings ...................................................................................... 139
TOC vii
Camcorder Settings ......................................................................................................... 141
Change Advanced Settings ...................................................................................... 141
View Pictures and Videos Using Gallery .......................................................................... 142
Open Gallery ............................................................................................................ 143
View Photos and Videos ........................................................................................... 143
Zoom In or Out on a Photo ....................................................................................... 144
Watch Video ............................................................................................................. 144
Working with Photos ........................................................................................................ 144
Rotate and Save a Photo .......................................................................................... 145
Crop a Photo ............................................................................................................ 145
Photo Editor ..................................................................................................................... 145
Installing the Application from Samsung Apps .......................................................... 145
Using Photo Editor .................................................................................................... 146
Share Photos and Videos ................................................................................................ 147
Send Photos or Videos by Email ............................................................................... 147
Send a Photo or Video by Multimedia Message ........................................................ 147
Send Photos or Videos Using Bluetooth ................................................................... 147
Share Photos or Videos on Google+ ......................................................................... 148
Share Photos on Picasa ........................................................................................... 148
Share Videos on YouTube ........................................................................................ 148
Tools and Calendar ................................................................................................................. 150
Alarm and Timer .............................................................................................................. 150
Calendar .......................................................................................................................... 151
Add an Event to the Calendar ................................................................................... 151
Event Alerts .............................................................................................................. 153
View Events .............................................................................................................. 154
Erase Events ............................................................................................................ 155
Calculator ........................................................................................................................ 155
Downloads ....................................................................................................................... 155
Dropbox ........................................................................................................................... 156
Download the Desktop Application ........................................................................... 156
Accessing Dropbox on Your Phone .......................................................................... 156
Manually Uploading a Picture to Dropbox ................................................................. 157
TOC viii
Google Search ................................................................................................................. 157
Help ................................................................ ................................................................. 158
microSD Card .................................................................................................................. 158
Remove the microSD Card ....................................................................................... 158
Insert a microSD Card .............................................................................................. 158
View the microSD Card Memory ............................................................................... 159
Format the microSD Card ......................................................................................... 159
Unmount the microSD Card ...................................................................................... 159
More Services .................................................................................................................. 159
My Files ........................................................................................................................... 159
S Memo ........................................................................................................................... 160
View the S Memo Screen ......................................................................................... 160
Create a New S Memo ............................................................................................. 161
S Suggest ........................................................................................................................ 162
S Voice ............................................................................................................................ 163
Voice Recorder ................................................................................................................ 163
VPN Client ....................................................................................................................... 164
Wallet .............................................................................................................................. 164
Settings ................................................................................................................................... 165
Wi-Fi ................................................................................................................................ 165
Advanced Wi-Fi Settings........................................................................................... 165
Wi-Fi Direct ............................................................................................................... 166
Bluetooth Settings ............................................................................................................ 166
Data Usage Settings ........................................................................................................ 166
More Settings................................................................................................................... 167
Airplane Mode .......................................................................................................... 167
Mobile Networks ....................................................................................................... 168
Tethering .................................................................................................................. 168
VPN .......................................................................................................................... 169
Roaming ................................................................................................................... 170
NFC .......................................................................................................................... 170
S Beam ..................................................................................................................... 171
Nearby Devices ........................................................................................................ 171
TOC ix
AllShare Cast ............................................................................................................ 172
Kies via Wi-Fi ............................................................................................................ 172
Home Screen Mode ......................................................................................................... 172
Blocking Mode ................................................................................................................. 172
Sound Settings ................................................................................................................ 173
Silent Mode............................................................................................................... 173
Volume ..................................................................................................................... 173
Vibration Intensity ................................ ..................................................................... 173
Device Ringtone ....................................................................................................... 174
Device Vibration ....................................................................................................... 174
Default Notifications .................................................................................................. 174
Sound and Vibration ................................................................................................. 174
System Sound Settings ............................................................................................ 175
Display Settings ............................................................................................................... 175
Home Screen Wallpaper ........................................................................................... 175
Lock Screen Wallpaper ............................................................................................. 175
Home and Lock Screens Wallpaper .......................................................................... 176
LED Indicator Settings .............................................................................................. 176
Brightness ................................................................................................................ 176
Auto-rotate Screen .................................................................................................... 177
Screen Timeout ........................................................................................................ 177
Smart Rotation .......................................................................................................... 177
Smart Stay ................................................................................................................ 177
Font Style ................................................................................................................. 177
Font Size .................................................................................................................. 177
Touch Key Light Duration ......................................................................................... 178
Display Battery Percentage ...................................................................................... 178
Auto Adjust Screen Tone .......................................................................................... 178
Storage Settings .............................................................................................................. 178
Device Memory ......................................................................................................... 178
SD Card .................................................................................................................... 179
Power Saving Settings ..................................................................................................... 179
Battery Settings ............................................................................................................... 180
TOC x
Application Manager ........................................................................................................ 180
Manage Apps ........................................................................................................... 181
Running Services...................................................................................................... 181
Memory Use ............................................................................................................. 181
Location Services ............................................................................................................ 182
Use Location Services .............................................................................................. 182
Use GPS Satellites ................................................................................................... 182
Location and Google Search .................................................................................... 182
Lock Screen Settings ....................................................................................................... 183
Screen Lock.............................................................................................................. 183
Lock Screen Options ................................................................................................ 185
Owner Information .................................................................................................... 186
Security Settings ................................ ................................................................ .............. 186
Encrypt Phone .......................................................................................................... 186
Encrypt SD card ....................................................................................................... 187
Make Passwords Visible ........................................................................................... 187
Device Administrators ................................................................ ............................... 187
Unknown Sources..................................................................................................... 188
Trusted Credentials .................................................................................................. 188
Install from Device Storage ....................................................................................... 188
Clear Credentials ...................................................................................................... 189
Language and Input Settings ........................................................................................... 189
Language ................................................................................................................. 189
Default Input Method ................................................................................................ 189
Google Voice Typing ................................................................................................ 189
Samsung Keyboard .................................................................................................. 190
T9 Trace ................................................................................................................... 191
Swype ....................................................................................................................... 191
Voice Recognizer...................................................................................................... 192
Voice Search ............................................................................................................ 192
Text-To-Speech Output ............................................................................................ 193
Pointer Speed ........................................................................................................... 193
Cloud Settings ................................................................................................................. 193
TOC xi
Back Up and Reset Settings ............................................................................................ 194
Mobile Backup and Restore ...................................................................................... 194
Factory Data Reset ................................................................................................... 194
Accounts and Sync Settings ................................ ............................................................ 195
Set Up a New Account .............................................................................................. 195
Manage Existing Accounts ........................................................................................ 195
Motion Settings ................................................................................................................ 195
Accessory Settings .......................................................................................................... 197
Dock Sound .............................................................................................................. 197
Audio Output Mode ................................................................................................... 197
Desk Home Screen Display ...................................................................................... 197
Audio Output (HDMI) ................................................................................................ 197
Audio Applications .................................................................................................... 197
Date and Time Settings ................................................................................................... 198
Accessibility Settings ....................................................................................................... 198
TalkBack Settings ..................................................................................................... 199
Developer Options Settings ................................................................ ............................. 200
Activate This Device ........................................................................................................ 202
System Update ................................................................................................................ 202
Update PRL .............................................................................................................. 202
Update Profile ........................................................................................................... 202
Update Samsung Software ....................................................................................... 202
Update Firmware ................................................................................................ ...... 203
About Device ................................................................................................................... 203
Status ....................................................................................................................... 203
Legal Information ...................................................................................................... 203
Index ....................................................................................................................................... 204
TOC xii
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Install the battery. 1.
Insert a coin or other flat object into the slot at the bottom of the battery compartment
cover and lift the cover up gently.
Get Started 1
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
Plug the USB connector into the charger/accessory jack on the bottom of your phone. 2.
Warning! While the phone is charging, if the touch screen does not function due to an
unstable power supply, unplug the USB power adapter from the power outlet or
unplug the USB cable from the phone.
Get Started 2
Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a 3.
battery may take up to three hours.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully
charge the battery as soon as possible.
Press the Power/Lock Button to turn the phone on. 4.
Get Started 3
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Complete the Setup Application
The Setup application helps you set up certain features and preferences on your phone. Once
your phone has been turned on and activated, you will see a Welcome message. You can then
complete the Setup application.
Get Started 4
Note: You may be able to complete the setup application before your phone has been
activated on your Sprint account.
Once your phone is activated, you will see the Welcome screen. Tap Start to get 1.
started.
Follow the onscreen instructions to complete each section. For each topic, you will have 2.
an option to skip it and continue to the next screen.
Make it Google: Complete the steps to sign in to your current Google account, or
tap Get an account to sign up for a new Google account right from your phone.
Sign in: Enter your Gmail address and password and tap Sign in to sign in to your
current Google account.
• Get an account: Follow the instructions to sign up for a new Google account.
There will be screens to enter your first and last names, create an email address
(Gmail), create a password, enter recovery information (including a backup email
address and a recovery question in case you forget your Google account sign-in
information), an option to join Google+, and an option to enable purchases from
the Google Play Store app. Tap Next between each screen.
Backup or Backup and Restore: Select your Google account backup settings. If
you're signing in with an existing Google account, you can elect to restore your
Google account information, such as apps, bookmarks, Wi-Fi passwords, and
contacts, to your new Samsung Galaxy S III. Tap Next to continue.
Use Google location: Select your Google location options and tap Next.
This phone belongs to...: If applicable, enter your first and last name and tap Next.
This information is used by the phone to personalize some apps.
When you see the Setup complete screen, tap Finish to continue to the Dropbox 3.
screen.
From the Dropbox screen, select an option and follow the onscreen instructions. 4.
Create a new Dropbox account: Tap to set up a Dropbox account to save your
photos and videos to associated computers and to a Web-based storage area.
I already have an account: Tap to sign in to your current Dropbox account.
No thanks: Tap to skip the Dropbox setup screens.
Once you have completed the Dropbox screens, you may see a Sprint Connections 5.
Optimizer notice.
Read the notice and tap I Agree to allow your phone to automatically connect to
available configured Wi-Fi networks.
Get Started 5
Tap Settings and uncheck the Sprint automatic connection option if you do not
wish to use the Sprint Connections Optimizer.
Your setup is now complete. Follow the onscreen instructions to learn about basic 6.
touch/tap menu navigation.
Set Up Voicemail
You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access. Your phone
automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off.
1. Press Home
turn on the display and then swipe your screen in any direction.) See Turn Your Screen
On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
and tap . (If your screen is locked, press (Power button) to
to dial your voicemail number.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Register and then click Sign up now! to get started.) If
you are not the account owner (if someone else receives the bill for your Sprint service), you
can get a sub-account password at sprint.com.
Get Started 6
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
Press
Do any of the following: 2.
Tap
Tap
or to get answers to other questions.
and tap . 1.
to make a payment.
to access Sprint Zone and a summary of your Sprint service plan
Get Started 7
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press
and tap , and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Press
For more information or to see the latest in products and services, visit us online at
sprint.com.
and tap , and then tap .
Get Started 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The following illustrations outline your phone’s basic layout.
Key Functions
The following list defines the features listed in the above illustrations.
● Status light displays red when charging, green when fully charged, blue when powering
up, and orange when a notification has arrived.
● Earpiece allows you to hear the caller.
● Touchscreen displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides one-touch access to
all of your features and applications.
● Menu Key allows you to access your phone’s main functions menu: Add apps and
widgets, Create folder, Set wallpaper, Edit page, Search, and Settings. While in a
Phone Basics 9
menu, press to open a list of actions available from the current screen or onscreen
option.
● Home Key returns you to the Home screen. Press and hold to open the recently used
applications window.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
● Self-Camera Lens allows you to take pictures and videos of yourself when you set the
camera shooting mode to Self-portrait or Self-recording.
● Proximity and Light Sensors use the ambient light level to adjust keypad access. If the
light path is blocked, for example, when holding the phone close to your ear, the touch
screen will turn off.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental key presses.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Power/Lock Button lets you turn the phone on or off, turn the screen on or off, enable
or disable data network mode or airplane mode, or restart the phone.
● Camera lets you take pictures and videos.
● Mic allows other callers to hear you when you are using the speakerphone.
● Charger/Accessory Jack allows you to connect the phone charger/USB cable
(included).
● Volume Buttons allow you to adjust the ringtone or media volume or adjust the voice
volume during a call.
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
► Press and hold (Power/Lock Button).
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Your screen remains blank while your phone is off (unless the battery is charging).
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock
Button again or receiving an incoming call will turn on your phone screen and show the
lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press (Power/Lock Button).
2. Swipe the screen in any direction to unlock the screen.
If you have set up a screen lock, you will be prompted to draw the pattern or enter
the password or PIN. See Screen Lock.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply tap them with your finger.
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Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
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Drag
To drag, touch and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
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Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard.
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Note: The Auto-rotate check box needs to be selected for the screen orientation to
automatically change. To make this selection, press > > Settings and tap
Display > Auto-rotate screen. See Auto-rotate screen for more information.
Pinch and Spread
"Pinch" the screen using your thumb and forefinger to zoom out or "spread" the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
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Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a
thumbnail to go straight to another Home screen.
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more. Your home screen extends beyond the initial screen. Swipe the screen left or right to
display additional screens.
Note: Your phone's home screens cycle through so that you can keep swiping in one direction
and make it back to the home screen. The small circles toward the bottom of the screen
let you know your current screen position.
Tip: Press to return to the main home screen from any other screen.
Creating Shortcuts
Learn how to add, move, or remove items from the home screen.
Adding Items from the Applications Menu
1. Press to display the main Home screen.
2. Navigate to the desired Home Page and tap to display your current applications.
3. Scroll through the list and locate your desired application.
4. Touch and hold the application icon. This creates an immediate shortcut of the selected
icon and closes the Applications tab.
5. While still holding the onscreen icon, position it on the current page. Once complete,
release the screen to lock the new shortcut into its new position on the current screen.
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Adding Items from the Home screen
1. Press to display the main Home screen.
2. Navigate to the desired Home Page.
3. Touch and hold an empty area of the Home screen.
4. Tap Add to Home screen > Apps and widgets tab.
5. Touch and hold the application icon. This creates an immediate shortcut of the selected
icon and closes the Applications tab.
6. While still holding the onscreen icon, position it on the current page. Once complete,
release the screen to lock the new shortcut into its new position on the current screen.
Deleting a Shortcut
1. Press to display the main Home screen.
2. Touch and hold the desired shortcut. This unlocks it from its location on the current
screen.
3. Drag the icon up to the Remove icon and release it. As you place the shortcut into the
Trash, both items turn red.
Note: This action does not delete the application; it simply removes the shortcut from the
current screen.
Adding and Removing Primary Shortcuts
You can change any of your primary shortcuts with the exception of the Apps shortcut. The
primary shortcuts are the bottom row of app shortcuts that remain static on all home screens (by
default Phone, Contacts, Messaging, Internet, and Apps).
Note: Before replacing a primary shortcut, you must first add the replacement shortcut to the
Home Screen. For more information, see Creating Shortcuts.
Press to display the main Home screen. 1.
Touch and hold the primary shortcut you want to replace and then drag it to an empty 2.
space on any Home screen.
Scroll through the Home screen to find the shortcut you want to add as the new primary 3.
shortcut.
Touch and hold the new shortcut and then drag it to the empty space in the row of 4.
primary shortcuts.
The new primary shortcut will now appear on all Home screens.
5.
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