Samsung SMN910P Users Manual

DRAFT FOR INTERNAL USE ONLY
User Guide
This document is watermarked because certain important information in the document has not yet been verified. This document has been sent to you as a draft and for informational purposes only. The document should only be used for internal purposes and may not be distributed outside of the company. Distributing the document outside of the company could result in legal exposure to the company if the preliminary, unverified information in the draft turns out to be inaccurate.
v (UG template version 14a)
SPT_SM-N910P_UG_Eng_NF6_TN_081114_R1
DRAFT FOR INTERNAL USE ONLY

Table of Contents

Get Started .................................................................................................................................................... 1
Your Device at a Glance ....................................................................................................................... 1
Set Up Your Device............................................................................................................................... 1
Remove the Back Cover ............................................................................................................... 2
Install a Memory Card ................................................................................................................... 2
Install the Battery .......................................................................................................................... 3
Replace the Back Cover ............................................................................................................... 3
Activate Your Device ............................................................................................................................. 5
Complete the Setup .............................................................................................................................. 6
Set Up Voicemail ................................................................................................................................... 7
Sprint Account Information and Help .................................................................................................... 7
Sprint Account Passwords ............................................................................................................ 7
Manage Your Account .................................................................................................................. 8
Sprint Support Services ................................................................................................................ 9
Device Basics .............................................................................................................................................. 10
Your Device’s Layout .......................................................................................................................... 10
Features ...................................................................................................................................... 10
Turn Your Device On and Off ............................................................................................................. 12
Turn Your Screen On and Off ............................................................................................................. 12
Features .............................................................................................................................................. 13
S Pen Overview .................................................................................................................................. 13
Removing S Pen from Your Device ............................................................................................ 13
S Pen Settings ............................................................................................................................ 13
Use S Pen ................................................................................................................................... 14
Motions and Gestures ................................................................................................................. 15
Air View ....................................................................................................................................... 16
Multi Window ............................................................................................................................... 16
Touchscreen Navigation ..................................................................................................................... 17
Your Home Screen.............................................................................................................................. 23
Customize Your Home Screen ................................................................................................... 24
Extended Home Screens ............................................................................................................ 26
Status Bar and Notification Panel ....................................................................................................... 27
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Status Bar ................................................................................................................................... 27
Notification Panel ........................................................................................................................ 29
Enter Text ............................................................................................................................................ 30
Text Input Methods ..................................................................................................................... 30
Google Voice Typing ................................................................................................................... 31
Samsung Keyboard .................................................................................................................... 31
Swype ......................................................................................................................................... 32
Tips for Editing Text .................................................................................................................... 33
Device Calls ................................................................................................................................................ 34
Make Device Calls .............................................................................................................................. 34
Call Using the Keypad ................................................................................................................ 34
Call from Logs ............................................................................................................................. 34
Call from Contacts ...................................................................................................................... 34
Call a Number in a Text Message............................................................................................... 35
Call a Number in an Email Message .......................................................................................... 35
Make an Emergency Call ............................................................................................................ 35
Receive Device Calls .......................................................................................................................... 36
Device Call Options............................................................................................................................. 37
Dialing Options ............................................................................................................................ 37
Caller ID ...................................................................................................................................... 37
Call Waiting ................................................................................................................................. 38
Three-way Calling ....................................................................................................................... 38
Call Forwarding ........................................................................................................................... 38
In Call Options ............................................................................................................................ 39
Voicemail ............................................................................................................................................. 40
Voicemail Setup .......................................................................................................................... 40
Retrieve Your Voicemail Messages ............................................................................................ 40
Voicemail Notification .................................................................................................................. 41
Visual Voicemail .................................................................................................................................. 41
Set Up Visual Voicemail .............................................................................................................. 42
Review Visual Voicemail ............................................................................................................. 42
Visual Voicemail Options ............................................................................................................ 43
Configure Visual Voicemail Settings ........................................................................................... 43
Change Your Main Greeting ....................................................................................................... 43
Edit the Display Name ................................................................................................................ 44
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Logs .................................................................................................................................................... 44
Access Call Settings ........................................................................................................................... 46
Contacts ...................................................................................................................................................... 47
Get Started With Contacts .................................................................................................................. 47
Access Contacts ......................................................................................................................... 47
Find a Contact ............................................................................................................................. 47
Contacts Settings ........................................................................................................................ 48
Add a Contact ..................................................................................................................................... 48
Save a Device Number ....................................................................................................................... 49
Edit a Contact ...................................................................................................................................... 49
Add or Edit Information for a Contact ......................................................................................... 49
Assign a Picture to a Contact...................................................................................................... 49
Assign a Ringtone to a Contact .................................................................................................. 50
Link Contacts .............................................................................................................................. 50
Delete Contacts .......................................................................................................................... 50
Save a Business Card as a Contact ................................................................................................... 51
Merge Contacts ................................................................................................................................... 51
Speed Dials ......................................................................................................................................... 52
Favorites ............................................................................................................................................. 52
Groups ................................................................................................................................................ 53
Share Contacts ................................................................................................................................... 55
Import and Export Contacts ................................................................................................................ 56
Accounts and Messaging ............................................................................................................................ 57
Google Account ................................................................................................................................... 57
Create a Google Account ............................................................................................................ 57
Sign In to Your Google Account.................................................................................................. 57
Access Gmail .............................................................................................................................. 57
Send a Gmail Message ............................................................................................................... 58
Read and Reply to Gmail Messages .......................................................................................... 58
Samsung Account ............................................................................................................................... 59
Email ................................................................................................................................................... 59
Add an Email Account ................................................................................................................. 59
Add a Microsoft Exchange ActiveSync Account ......................................................................... 60
Compose and Send Email .......................................................................................................... 61
Reply To or Forward Email ......................................................................................................... 61
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Manage Your Email Inbox ........................................................................................................... 62
Edit Email Settings ...................................................................................................................... 63
Delete an Email Account ............................................................................................................. 63
Text and Multimedia Messaging ......................................................................................................... 64
Send a Text Message (SMS) ...................................................................................................... 64
Send a Multimedia Message (MMS) ........................................................................................... 64
Save and Resume a Draft Message ........................................................................................... 65
New Messages Notification ......................................................................................................... 66
Managing Conversations ............................................................................................................ 66
Access Messages Settings ......................................................................................................... 68
Messaging Plus ................................................................................................................................... 68
Social Networking Accounts ............................................................................................................... 69
Facebook .................................................................................................................................... 69
YouTube ...................................................................................................................................... 69
Google+ ...................................................................................................................................... 70
Hangouts ..................................................................................................................................... 70
Apps and Entertainment .............................................................................................................................. 71
Google Play Store ............................................................................................................................... 71
Find and Install an App ............................................................................................................... 71
Create a Google Wallet Account ................................................................................................ 72
Open an Installed App ................................................................................................................ 72
Uninstall an App .......................................................................................................................... 72
Navigation ........................................................................................................................................... 72
Google Maps ............................................................................................................................... 72
Scout ........................................................................................................................................... 73
Music Apps .......................................................................................................................................... 73
Google Play Music ...................................................................................................................... 73
Music ........................................................................................................................................... 74
Sprint Music Plus ........................................................................................................................ 77
NextRadio ................................................................................................................................... 78
Spotify ......................................................................................................................................... 78
Google Play Movies & TV ................................................................................................................... 78
Google Play Books.............................................................................................................................. 78
Google Play Games ............................................................................................................................ 78
Google Play Newsstand ...................................................................................................................... 79
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Samsung Apps .................................................................................................................................... 79
Sprint Zone .......................................................................................................................................... 79
Sprint TV & Movies ............................................................................................................................. 79
NASCAR Mobile 2014 ........................................................................................................................ 80
NBA Game Time ................................................................................................................................. 80
eBay .................................................................................................................................................... 80
Eureka Offers ...................................................................................................................................... 81
Web and Data ............................................................................................................................................. 82
Wi-Fi .................................................................................................................................................... 82
Turn Wi-Fi On or Off ................................................................................................................... 82
Turn Wi-Fi On and Connect to a Wireless Network .................................................................... 82
Internet ................................................................................................................................................ 84
Chrome ............................................................................................................................................... 84
Data Services General Information (Sprint Spark LTE and 3G Networks) ......................................... 84
Sprint Spark LTE ......................................................................................................................... 84
Your User Name ......................................................................................................................... 85
Data Connection Status and Indicators ...................................................................................... 85
Hotspot ................................................................................................................................................ 85
Turn Hotspot On or Off ............................................................................................................... 86
Connect a Device to Your Device’s Hotspot ............................................................................... 86
Virtual Private Networks (VPN) ........................................................................................................... 86
Prepare Your Device for VPN Connection .................................................................................. 86
Add a VPN .................................................................................................................................. 87
Connect to a VPN ....................................................................................................................... 88
Disconnect from a VPN ............................................................................................................... 89
Pictures and Video ...................................................................................................................................... 90
Camera ............................................................................................................................................... 90
Open the Camera ....................................................................................................................... 90
Take a Picture ............................................................................................................................. 91
Record Videos ............................................................................................................................ 91
Review Pictures and Videos from the Camera ........................................................................... 92
Configure the Camera ................................................................................................................. 93
Gallery ................................................................................................................................................. 95
View Photos and Videos ............................................................................................................. 96
Working with Photos ................................................................................................................... 98
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Share Photos and Videos ........................................................................................................... 99
Photos ............................................................................................................................................... 101
Video ................................................................................................................................................. 101
Tools and Calendar ................................................................................................................................... 102
Bluetooth ........................................................................................................................................... 102
Turn Bluetooth On or Off ........................................................................................................... 102
Connect a Bluetooth Headset or Car Kit ................................................................................... 102
Reconnect a Headset or Car Kit ............................................................................................... 103
Disconnect or Unpair from a Bluetooth Device ......................................................................... 103
Send Information Using Bluetooth ............................................................................................ 104
Send Information from Your Device to Another Device ............................................................ 104
Receive Information Using Bluetooth ....................................................................................... 105
Calendar ............................................................................................................................................ 106
Add an Event to the Calendar ................................................................................................... 106
Event Alerts ............................................................................................................................... 107
View Events .............................................................................................................................. 108
Erase Events ............................................................................................................................. 109
Calculator .......................................................................................................................................... 109
Clock ................................................................................................................................................. 110
Drive .................................................................................................................................................. 111
Dropbox ............................................................................................................................................. 111
Download the Desktop Application ........................................................................................... 111
Accessing Dropbox on Your Device ......................................................................................... 112
Manually Uploading a Picture to Dropbox ................................................................................ 112
Google Now ...................................................................................................................................... 112
Google Search .................................................................................................................................. 112
Lookout Security ............................................................................................................................... 113
Lumen Toolbar .................................................................................................................................. 113
My Files ............................................................................................................................................. 113
S Voice .............................................................................................................................................. 113
Sprint Framily Wall ............................................................................................................................ 114
Smart Remote ................................................................................................................................... 114
Configure Smart Remote .......................................................................................................... 114
Customize Your Smart Remote ................................................................................................ 115
Use Your Smart Remote to Control Your TV ............................................................................ 115
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Voice Recorder ................................................................................................................................. 116
Voice Search ..................................................................................................................................... 118
microSD Card .................................................................................................................................... 118
Install a microSD Card .............................................................................................................. 119
Remove a microSD Card .......................................................................................................... 119
View microSD Card Memory..................................................................................................... 119
Format a microSD Card ............................................................................................................ 119
Unmount a microSD Card ......................................................................................................... 120
Transfer Files Between Your Device and a Computer ..................................................................... 120
Update Your Device .......................................................................................................................... 121
Before Updating Your Firmware ............................................................................................... 121
Update Your Device .................................................................................................................. 121
Sprint Worldwide Wireless Service ........................................................................................................... 123
Activate Sprint Worldwide Service on Your Account ........................................................................ 123
Your Device’s SIM Card for International Roaming .......................................................................... 123
Set Network Mode Options ............................................................................................................... 123
Make and Receive Worldwide Calls ................................................................................................. 124
Sprint International Voicemail Service .............................................................................................. 125
Set Up Your Voicemail Access Number for International Use .................................................. 125
Access Your Voicemail Internationally ...................................................................................... 125
International Voicemail Troubleshooting ................................................................................... 126
International Data Roaming .............................................................................................................. 126
Get Started With Sprint Worldwide Data Services.................................................................... 126
Access Email and Data Services Internationally on GSM/UMTS Networks ............................. 126
Access Email and Data Services on Internationally on CDMA Networks ................................ 127
International Roaming Status Messages .......................................................................................... 127
Contact Sprint for Assistance with International Service .................................................................. 129
Settings ..................................................................................................................................................... 131
Using Settings ................................................................................................................................... 131
Access Settings ........................................................................................................................ 131
Search Settings ......................................................................................................................... 131
Settings Options ........................................................................................................................ 131
Wi-Fi Settings .................................................................................................................................... 132
Configure Wi-Fi Settings ........................................................................................................... 132
Advanced Wi-Fi Settings ........................................................................................................... 132
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Wi-Fi Direct Settings ................................................................................................................. 133
Hotspot Settings ................................................................................................................................ 134
Turn Hotspot On or Off ............................................................................................................. 134
Configure Hotspot ..................................................................................................................... 134
Allowed Devices ........................................................................................................................ 135
Bluetooth Settings ............................................................................................................................. 135
Tethering Settings ............................................................................................................................. 136
Airplane Mode ................................................................................................................................... 137
Data Usage Settings ......................................................................................................................... 137
Location Settings ............................................................................................................................... 138
More Networks Settings .................................................................................................................... 139
Default Messaging App Settings ............................................................................................... 139
Mobile Networks Settings ......................................................................................................... 139
VPN Settings ............................................................................................................................. 140
Roaming Settings ...................................................................................................................... 141
NFC Settings ..................................................................................................................................... 141
Turn NFC On or Off .................................................................................................................. 141
Android Beam ........................................................................................................................... 141
S Beam Settings ....................................................................................................................... 142
Tap and Pay .............................................................................................................................. 143
Nearby Devices Settings ................................................................................................................... 143
Printing Settings ................................................................................................................................ 144
Screen Mirroring Settings ................................................................................................................. 145
Sound Settings .................................................................................................................................. 145
Sound Mode .............................................................................................................................. 145
Volume ...................................................................................................................................... 146
Vibration Intensity ..................................................................................................................... 146
Ringtones .................................................................................................................................. 147
Vibrations .................................................................................................................................. 147
Notifications............................................................................................................................... 147
Vibrate When Ringing ............................................................................................................... 147
Dialing Keypad Tone ................................................................................................................. 148
Touch Sounds ........................................................................................................................... 148
Screen Lock Sound ................................................................................................................... 148
Haptic Feedback ....................................................................................................................... 148
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Emergency Tone ....................................................................................................................... 148
Samsung Keyboard Sound Settings ......................................................................................... 149
Samsung Applications Sound Settings ..................................................................................... 149
Music Effects ............................................................................................................................. 152
Display Settings ................................................................................................................................ 152
Brightness ................................................................................................................................. 152
Font ........................................................................................................................................... 152
Screen Rotation ........................................................................................................................ 153
Smart Stay ................................................................................................................................ 153
Screen Timeout ......................................................................................................................... 153
Screen Mode ............................................................................................................................. 153
Auto Adjust Screen Tone .......................................................................................................... 154
Daydream .................................................................................................................................. 154
LED Indicator Settings .............................................................................................................. 155
Increase Touch Sensitivity ........................................................................................................ 155
Wallpaper Settings ............................................................................................................................ 155
Lock Screen Settings ........................................................................................................................ 156
Screen Lock .............................................................................................................................. 156
Set a Swipe Screen Lock .......................................................................................................... 156
Set a Pattern Screen Lock ........................................................................................................ 157
Set a PIN Screen Lock .............................................................................................................. 158
Set a Password Screen Lock .................................................................................................... 158
Multi Window Settings ....................................................................................................................... 159
Notification Panel Settings ................................................................................................................ 160
Toolbox ............................................................................................................................................. 160
One Handed Operation Settings ....................................................................................................... 161
Easy Mode Settings .......................................................................................................................... 161
Accessibility Settings......................................................................................................................... 162
Configure Vision Accessibility Settings ..................................................................................... 162
Configure Hearing Accessibility Settings .................................................................................. 163
Configure Dexterity and Interaction Settings ............................................................................ 164
Configure Other Accessibility Settings ...................................................................................... 165
Configure Accessibility Services ............................................................................................... 165
Blocking Mode Settings .................................................................................................................... 166
Private Mode Settings ....................................................................................................................... 167
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Motions and Gestures Settings ......................................................................................................... 167
Air View Settings ............................................................................................................................... 168
Accounts Settings ............................................................................................................................. 168
Cloud Settings ................................................................................................................................... 169
Backup and Reset Settings ............................................................................................................... 169
Language And Input Settings ............................................................................................................ 170
Choose a Default Language ..................................................................................................... 170
Set a Default Input Method ....................................................................................................... 170
Samsung Keyboard Settings .................................................................................................... 171
Swype Settings ......................................................................................................................... 173
Google Voice Typing Settings................................................................................................... 174
Speech Settings ........................................................................................................................ 175
Mouse/Trackpad Settings ......................................................................................................... 176
Date and Time Settings .................................................................................................................... 176
Safety Assistance .............................................................................................................................. 177
Accessories Settings ......................................................................................................................... 178
Battery Settings ................................................................................................................................. 178
Power Saving Settings ...................................................................................................................... 178
Storage Settings ................................................................................................................................ 179
Security Settings ............................................................................................................................... 179
Encryption ................................................................................................................................. 179
Passwords................................................................................................................................. 180
Device Administration ............................................................................................................... 180
Security Update Service ........................................................................................................... 181
Credential Storage .................................................................................................................... 181
Help ................................................................................................................................................... 181
Activate This Device.......................................................................................................................... 182
System Update Settings ................................................................................................................... 182
About Device Settings ....................................................................................................................... 182
Application Manager Settings ........................................................................................................... 183
Default Applications Settings ............................................................................................................ 184
Calendar Settings .............................................................................................................................. 184
Call Settings ...................................................................................................................................... 185
Call Rejection ............................................................................................................................ 185
Answering and Ending Calls ..................................................................................................... 186
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Call-Related Status Pop-Ups .................................................................................................... 186
Show Caller Information ............................................................................................................ 186
Call Alerts .................................................................................................................................. 187
Call Accessories ....................................................................................................................... 187
TTY Mode ................................................................................................................................. 188
Hearing Aids.............................................................................................................................. 188
Ringtones and Keypad Tones................................................................................................... 188
Personalize Call Sound ............................................................................................................. 189
Noise Reduction ........................................................................................................................ 189
US Dialing ................................................................................................................................. 189
International Dialing .................................................................................................................. 189
DTMF Tones ............................................................................................................................. 190
Voicemail Settings .................................................................................................................... 190
Voice Privacy ............................................................................................................................ 190
Contacts Settings .............................................................................................................................. 190
Email Settings ................................................................................................................................... 191
Gallery Settings ................................................................................................................................. 194
Internet Settings ................................................................................................................................ 195
Messages Settings ............................................................................................................................ 197
S Voice Settings ................................................................................................................................ 199
Copyright Information ................................................................................................................................ 201
Index .......................................................................................................................................................... 202
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Get Started

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The following topics give you all the information you need to set up your device and Sprint service the first time.

Your Device at a Glance

The following illustration outlines your device’s primary features.

Set Up Your Device

Prior to use, it is necessary to install an optional memory card (not included) and the battery.
Note: Your device’s battery should have enough charge to turn the device on and find a signal, complete the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
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Remove the Back Cover

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Carefully remove the back cover from the device.
1. Remove the back cover using the slot on the top of your device.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.

Install a Memory Card

You can use an optional microSD or microSDHC memory card (not included) to expand available memory space.
Carefully slide the memory card into the memory card socket (as shown) until the card locks into place. Make sure that the card’s gold contacts face into the device and that the card is positioned
as shown.
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Install the Battery

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Follow these instructions for installing the battery.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on the device, and gently press the battery into place.

Replace the Back Cover

Follow these instructions for replacing the back cover.
Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Not shockproof. Covers must be tightly closed.
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Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of protection) and the water resistance rating is 7 (water resistant up to 1 meter for up to 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more
than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block the microphone, earpiece, and speaker.
When drying off your device, be sure to pat the earpiece (top front of device), microphone (bottom
of device), and speaker (rear of device) with a clean, soft cloth to remove as much water as possible.
When making a call immediately after your device is wet, the microphone may have water in it
which may lower the volume that the other person will hear. After drying off the device, allow the device to air-dry before making a call.
The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or
receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise, they may not provide protection from water and dust.
Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it.
Note: The touchscreen may not be active in water.
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Charge the Battery
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1. On the bottom of the device, gently lift the multipurpose jack cover to reveal the USB Charger/Accessory Port.
2. Plug the USB cable into the Charger/Accessory Port on the bottom of the device.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head into an electrical outlet to charge your battery. Fully charging a battery may take up to three hours.

Activate Your Device

Follow the instructions below to activate your device if it has not already been activated. Depending on your account or how and where you purchased your device, it may be ready to use or you may need to activate it on your Sprint account.
If you purchased your device at a Sprint Store, it is probably activated and ready to use.
If you received your device in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the device on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
If you received your device in the mail and you are activating a new device for an existing number on your account (you’re swapping devices), you can activate on your computer online or directly on your device.
Activate on your computer:
Go to sprint.com/activate and complete the online instructions to activate your device.
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Activate on your device:
Turn on your new device. (Make sure the old one is turned off.) Your device will automatically attempt Hands-Free Activation.
Tap Activate to override auto-activation and start the manual activation wizard.
Follow the onscreen prompts to complete the activation process.
To confirm activation, make a device call. If your device is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another device.
Note: Do not press the Power/Lock key while the device is being activated. Pressing the Power/Lock key cancels the activation process.

Complete the Setup

After you turn on your device and activate it, your device displays a Welcome screen. From the Welcome screen follow the prompts to set up features and preferences on your device.
Note: In some cases, you may be able to complete the setup process before your device has been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice and tap I
Agree to use Sprint Connections Optimizer, or tap Settings and uncheck the option if you do not wish to
use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to configure your device’s basic
options, such as language, date and time, Wi-Fi connections, location settings, etc. Google Account: Many of your device’s applications, such as Gmail, Google Maps, Google
Talk, and the Google Play Store, require a Google Account. To use these applications, you must set up your Google Account on your device. Complete the steps to sign in to your current Google Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete the steps to sign in to your current Samsung Account, or sign up for a new Samsung Account.
2. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the notice and then tap I Agree to allow your device to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, from home tap Apps >
Settings > More networks > Mobile networks > Connections optimizer and uncheck the
box. See Mobile Networks Settings for details.
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Set Up Voicemail

Your device automatically transfers all unanswered calls to voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated. Always use a password to protect against unauthorized access.
Note: Voicemail Password Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your device is able to access your voicemail messages.
1. From home, tap Device. If your screen is locked, press the Power/Lock key to turn on the display and then swipe your
screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual Voicemail app. From home, tap Apps > Voicemail, and then tap Personalize now.
to dial your voicemail number.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now. to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.
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Data Services Password
With your Sprint device, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.

Manage Your Account

Manage your Sprint account from your computer, your Sprint device, or any other device.
Online: sprint.com/mysprint
Access your account information.
Check your minutes used (depending on your Sprint service plan).
View and pay your bill.
Enroll in Sprint online billing and automatic payment.
Purchase accessories.
Shop for the latest Sprint devices.
View available Sprint service plans and options.
Learn more about data services and other products like games, ring tones, screen savers, and
more.
From Your Sprint Device
1. From home, tap Device.
2. Do any of the following:
Tap
answers to other questions.
Tap
Tap
Note: For additional account information, you can access Sprint Zone from your device. From home, tap
Apps > Sprint Zone.
to access a summary of your Sprint service plan or to get
to make a payment.
to check minute usage and account balance.
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Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint device.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
1. From home, tap Device.
2. Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
1. From home, tap Device
2. Tap .
Note: For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
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Device Basics

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Your device is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your device.

Your Device’s Layout

This illustration outlines your device’s basic layout.

Features

The following list defines the features listed in the above illustrations.
LED Indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when there’s a new notification, or when you are recording voice with the screen turned off; and glows green when the battery is fully charged and the device is attached to a charger.
Earpiece: Lets you hear the caller and automated prompts during calls.
Proximity Sensor: Detects the presence of objects near the device, such as when using air
gesture or motion settings. For example, while talking on the device the sensor detects when it’s near your ear and turns off the screen to prevent accidental key presses.
Light Sensor: Detects the ambient light level, such as when setting screen brightness when
Automatic brightness is enabled, and when using the Camera.
Front Camera: Allows you to take pictures and videos of yourself.
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Power/Lock Key: Turns the device on or off, turn the screen on or off, or lock the screen. Press
and hold for a Device options menu, where you can turn the device off or restart it, or for easy access to Airplane mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
Back Key: Returns to the previous screen, or close a dialog box, options menu, the Notification
panel, or onscreen keyboard.
Home Key: Returns to the Home screen.
Recent Apps: Displays a list of apps you’ve used recently. Press and hold to configure the home
screen.
Volume Key: Adjusts the volume of your device’s sounds. From the home screen, press to adjust master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an incoming call.
3.5 mm Headset Jack: Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
Microphones: Allow other callers to hear you when you are using the speakerphone, and captures sound during recording.
Temperature and Humidity Sensor: Monitors both temperature and humidity conditions. This is used to calculate calories burned within S Health.
Infrared Transmitter: Controls other devices, such as a TV.
Heart Rate Sensor: Measures your heart rate when you hold your finger over the sensor, for use
with apps like S Health®.
USB Charger/Accessory Port: Connects the charger/USB cable (included) and other optional accessories (not included).
Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Flash: Helps illuminate subjects in low-light environments when the camera is focusing and capturing a photo or video.
Camera: Takes pictures and record videos.
Caution: Inserting an accessory into the incorrect jack may damage the device.
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Turn Your Device On and Off

Use the Power/Lock key to turn the device on or off.
Turn the Device On
Press and hold the Power/Lock key.
Turn the Device Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off > OK to turn the device off.
The screen remains blank while your device is off. If the device is off during charging, the screen displays a charging animation.

Turn Your Screen On and Off

Your device allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again will turn on the screen and display the lock screen.
To save battery power, the device automatically turns off the screen (times out) after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the device’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen lock.
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Features

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Your device offers new features for using gestures to interact with your device.

S Pen Overview

Use S Pen and your device to create and collaborate. With S Pen, you can:
Write directly into a Gmail message.
Write directly on the calendar.
Annotate documents (Word, Excel, PPT, PDF).
Write a note on the back of a picture.
Quickly open S-Note from any screen.

Removing S Pen from Your Device

S Pen is stored in your device to keep it protected and easy to locate.
Slide S Pen from your device using the notch on the end of the S Pen.

S Pen Settings

Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen when it’s not
stored in your device.
To access S Pen Settings, tap > Settings > Controls > S Pen.
Note: For more information about S Pen settings, see S Pen.
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Use S Pen

There are several different functions you can perform by using the S Pen.
Easy Clip
Instantly outline and crop images on the screen, in any shape, to share or paste. You can edit the cropped content, or personalize it with your own handwriting.
To use Easy Clip, press and hold the S Pen button, and then draw around the image you want to clip, making sure to close the shape. On the pop-up menu, tap the app you want to paste the image into. If you do nothing, the image is stored to Clipboard.
Air Command
Use Air Command to access special features.
Hover S Pen over the screen, and then press the S Pen button. On the Air Command menu, tap a feature to launch it. Air Command features include:
Action Memo: Use S Pen to create a memo. For more information about Action Memo, see
Action Memo.
Scrapbooker: Select items, and then add them to your Scrapbook. Press the S Pen button,
and then draw around an area of the screen, being sure to close the loop. You can select a scrapbook for the new item, or create a new scrapbook.
Screen Write: Capture a screen shot, and then write on the image and save it as a new
image.
S Finder: Enter keywords or symbols, and then search for matches on your device.  Pen Window: Draw a window on the screen, and then choose an app to run in the window.
Launch Action Memo
Action Memo is an application that you can launch from any screen to take quick notes or jot down ideas.
To open Action Memo, hold the S Pen button and double-tap the screen.
Note: To find all your action memos, press and tap Apps > Samsung >
Action memo
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Screen Capture
Capture a screen, to share or save for later. After you capture a screen, you can use S Pen to write or draw a note on the screen.
To take a screen capture, hold the S Pen button and press and hold the S Pen anywhere on the screen.
Note: After you capture a screen, you can use S Pen to write or draw a note on the screen.
Air View
Air View delivers more functionality with less clicks, making you more productive. Hover S Pen over the screen to preview content, or view information about an item on the screen. For example:
Hover over an email in a list to preview the message before opening it.
Hover over a photo album to preview the contents, or see a picture enlarged.
Hover over the timeline during video playback to preview and navigate to specific scenes.
In Calendar, hover over dates and events to see details
Hover over an icon or screen button to view the item’s title
Note: To learn about Air View, and to configure options, press and tap > Settings > Controls > Air view. For more information, see Air View.

Motions and Gestures

Control your device by making specific gestures with your hand above the device’s screen.
Air browse: Scroll through pages, or move to the previous or next item, by moving your hand up
and down, or left and right, over the screen.
Direct call: Call the contact whose recent call log, message, or contact details are displayed by
lifting the device to your ear.
Smart alert: Device vibrates to alert you to missed calls and notifications that occurred since the
last time you picked up your device.
Mute/pause: Mutes incoming calls and pause playback by turning the device screen-side down,
or by covering the screen with your hand. You can also use Smart pause, to have the device pause video playback when you look away from the screen.
Capture screen: Creates a copy of the current screen by swiping the side of your hand across
the screen, from left to right or right to left. The screen shot is saved to the clipboard, and to the Screenshots folder.
Enable Motions and Gestures
■ From home, tap Apps > Settings > Motions and gestures.
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Air View

Hover your finger over items on the screen to display more information.
Information preview: Hover over items to display information previews, extended text, or
enlarged images, depending on the type of item. For example, you can hover your finger over an event in Calendar to see event details, or hover over an album in Gallery to view the pictures in the album. You can also hover your finger over a progress bar when playing a video, to preview a scene and see elapsed time.
Webpage magnifier: Hover over a webpage to magnify the content under your finger.
Configure Air View
Enable Air View features, and learn about using them.
■ From home, tap Apps > Settings > Air View.

Multi Window

Use two apps on the same screen, in separate, resizable windows.
Turn Multi Window On or Off
Turn Multi window on or off in Settings.
1. From home, tap Apps > Settings > Multi window.
2. Tap the ON/OFF switch beside Multi window to enable or disable the option.
Display Multi Window
After you turn Multi window on in Settings, you can control whether the Multi window tray displays on the screen, for easy access to its features.
By default, the Multi window tray tab displays on the left side of the screen. You can drag the tab along the side of the screen, or tap the tab to open Multi Window, and then drag Multi window to the right side of the screen, or the bottom.
■ To display the Multi window tab, touch and hold Back.
Work with Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other.
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1. Tap the Multi window tab to display the tray, and then drag apps to the windows.
2. You can also use these Multi window options: Adjust the Size of Apps in Multi Window: Drag the border between the windows to a new
position.
Multi Window Toolbar: Tap the circle at the center of the border between the windows to
display the Multi window toolbar:
Switch window positions: Switches the position of the app windows on the screen.  Drag text or a screenshot: Enables drag and drop. In selected apps, you can you can tap
text in a window, or tap the window, and then drag to copy content to the app in the other window.
Close a window: Closes the active window. The active window is the window you touched
last.

Touchscreen Navigation

Your device’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or other items, simply tap them with your finger.
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Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
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