Samsung SM-N900PZKESPR User Manual
User Guide
(Sprint UG template version 13c)
Sprint_SM-N900P_MR4_KK_UG_Eng_TE_NCD_040514_F5
Table of Contents
Get Started .................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................ 1
Set Up Your Phone ................................................................................................................ 1
Activate Your Phone .............................................................................................................. 3
Complete the Setup Process ................................................................................................. 4
p Voic
Set U
Sprint Account Information and Help ..................................................................................... 5
Sprint Account Passwords ............................................................................................. 5
Manage Your Account .................................................................................................... 6
Sprint Support Services .................................................................................................. 7
Phone Basics ................................................................................................................................ 8
Your Phone’s Layout ............................................................................................................. 8
Turn Your Phone On and Off ............................................................................................... 10
Turn Your Screen On and Off .............................................................................................. 10
email ................................................................................................................... 5
S Pen Overview ................................................................................................................... 11
Removing S Pen from your Phone ............................................................................... 11
S Pen Settings .............................................................................................................. 11
Use S Pen .................................................................................................................... 12
Air Gesture........................................................................................................................... 13
Motion Gestures .................................................................................................................. 14
Phone M
Palm Motions ................................................................................................................ 14
Smart Screen ....................................................................................................................... 15
Air View................................................................................................................................ 15
Air View Pen Options ................................................................................................... 15
Air View Finger Options ................................................................................................ 16
Voice Control ....................................................................................................................... 16
Multi Window ....................................................................................................................... 17
Touch Gestures ................................................................................................................... 19
otions ............................................................................................................. 14
Your Home Screen .............................................................................................................. 23
TOC i
Create Shortcuts 23..........................................................................................................
Add and Remove Primary Shortcuts 24
Add and Remov
Extended Hom
Recent Applications 27 ......................................................................................................
Status Bar and Notification Panel 27........................................................................................
Quick Settings 28 ..............................................................................................................
Notification Panel Settings 29...........................................................................................
Enter Text ............................................................................................................................ 29
t Input Methods 29 .......................................................................................................
Tex
Googl
e Voice Typing 30....................................................................................................
Samsung Keyboard 30
Swype 31
Tips for E
Phone Call
Make Phone C
...........................................................................................................................
diting Text 32
.................................................................................................................................
s 33
e Widgets 25
e Screens 26.............................................................................................
......................................................................................................
alls 33 ................................................................................................................
............................................................................................
.....................................................................................................
............................................................................
Call Using the Keypad 33
om Logs 34
Call fr
om Contacts 34
Call fr
Call a N
Call a N
Call Emergency Numbers 35
Receiv
Answer
Mute the Ringing Sound ...............................................................................................36
Rej
Reject a Call with a Text Message ............................................................................... 36
Voicemail ............................................................................................................................. 37
Voi
Voi
Retr
umber in a Text Message 34
umber in an Email Message 35............................................................................
e Phone Calls 36
an Incoming Call 36 ..............................................................................................
ect an In
ail Setup 37...........................................................................................................
cem
cem
ail Notification 37 ...................................................................................................
iev
e Your Voicemail Messages 37.............................................................................
..............................................................................................................
coming Call 36...............................................................................................
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........................................................................................................
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...........................................................................................................
Visual Voicemail 38..................................................................................................................
p Visual Voicemail 38 ...............................................................................................
Set U
TOC ii
Review Visual Voicemail 39..............................................................................................
Listen to Multiple Voicemail Messages 39........................................................................
Visual Voicemail Options 39 ..............................................................................................
Configure Vis
Change Your Main G
Edit the Displ
Phone Call Options 41 ..............................................................................................................
Options While on a Call 41
Caller ID 42.......................................................................................................................
g 42 ..................................................................................................................
Call Wa
Confer
Call Forwarding 43
Speed Dials 43
Logs 45.....................................................................................................................................
View Logs 45
Logs Options 45................................................................................................................
Clear Logs 45 ....................................................................................................................
Contacts 46................................................................................................
itin
ence Call
..................................................................................................................
.....................................................................................................................
oicemail Settings 40............................................................................
ual V
reet
ing via the Voicemail Menu 40..................................................
ay N
ame via the Voicemail Menu 40 ............................................................
................................................................................................
ing 42
.......................................................................................................
............................................................................................................
......................................
Get Star
dd a Contac
A
Save a Phone Num
Edit a Contact 49......................................................................................................................
Add Contacts to Favor
C
reate Groups 51.....................................................................................................................
hare a C
S
Contacts Settings 53.................................................................................................................
ted With Con
ccess C
A
Contacts Options 47 ..........................................................................................................
Add or E
Assign a Pi
Assign a Ringtone to a Contact 50....................................................................................
Link a Contact
ete a Contact ........................................................................................................... 50
Del
ontac
t ...................................................................................................................... 48
dit Inform
ontact ................................................................................................................... 52
tacts 46 ...................................................................................................
ts 46 ...........................................................................................................
o a Contact 49
ber t
ation for
ctur
e to a Contact 49.......................................................................................
50..............................................................................................................
ites 51 ...................................................................................................
....................................................................................
a Contact 49 ...........................................................................
TOC iii
Accounts and Messages ............................................................................................................. 54
Google Account ................................................................................................................... 54
Create a Google Account ............................................................................................. 54
Sign In to Your Google Account ................................................................................... 54
Access Gmail ............................................................................................................... 54
Send a Gmail Message ................................................................................................ 55
Samsung Account
Email .................................................................................................................................... 56
Add an Email Account .................................................................................................. 56
Add a Microsoft Exchange ActiveSync Account
Compose and Send Email ............................................................................................ 57
Reply or Forward Email ................................................................................................ 58
Manage Your Email Inbox ............................................................................................ 58
Email Settings .............................................................................................................. 59
Delete an Email Account .............................................................................................. 62
Text and Multimedia Messages ........................................................................................... 62
Send a Text Message (SMS) ....................................................................................... 62
Send a Multimedia Message (MMS) ............................................................................ 63
Save and Resume a Draft Message ............................................................................ 64
New Messages Notification .......................................................................................... 64
Managing Message Conversations .............................................................................. 64
................................................................................................................ 55
........................................................... 56
Messages Settings ....................................................................................................... 66
Social Networking Accounts ................................................................................................ 69
Facebook ...................................................................................................................... 69
YouTube .......................................................................................................................
Hangouts ...................................................................................................................... 70
Google+ ........................................................................................................................ 71
Apps and Enter
App Groups.......................................................................................................................... 72
Google Play Store................................................................................................................ 72
Find and Install
Create a Google Wallet Account .................................................................................. 73
Open an Installed App .................................................................................................. 74
TOC iv
tainment
............................................................................................................. 72
an App ................................................................................................. 73
70
Uninstall an App 74...........................................................................................................
Navigation 74
Samsung Apps 75
Samsung Hub 75
WatchON 77
Flipboard 78
My Magazine .......................................................................................................................
nt TV & M
Spri
Music Apps 79
Google Play M
............................................................................................................................
Google Maps 74
Scout 75
Use Samsung Hub 75
Google Play M
Music 80
Sprint Musi
............................................................................................................................
.............................................................................................................................
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.......................................................................................................
78
ovies 79..............................................................................................................
usic 80
.......................................................................................................
..........................................................................................................
c Plus 83
ovies & TV .................................................................................................... 84
Google Play Books 84
Google Play G
Google Play N
Group Play 85
Sprint Zone 86
NextRadio 86
Samsung Link 87
Configure Sams
Use Samsu
CBS Sports 89
BaconReader 89
1Weather 89
Web and Data 90
Wi-Fi 90
Turn Wi-Fi On and C
...........................................................................................................................
..........................................................................................................................
............................................................................................................................
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.............................................................................................................................
.............................................................................................................................
....................................................................................................................................
..............................................................................................................
ames 84
.............................................................................................................
ewsstand 84
......................................................................................................................
ng Link to Share Media with Another Device 88
.......................................................................................................................
......................................................................................................
ung Link Settings 88
onnect to a Wireless Network 90.....................................................
................................................................................
.............................................
Connect to a Different Wi-Fi Network 91
Data Services General Information (3G and 4G Networks)
TOC v
...........................................................................
. 91................................................
4G 92 .................................................................................................................................
Your User Name 92 ...........................................................................................................
Data Connection Status and Indicato
Virtual Private Netw
Prepare Your Phone for VPN
Add a VPN 94
Connect to a VPN 94
Disconnect from a VP
Chrome 95
Internet 95
Camera and Video 96
Camera 96
................................................................................................................................
................................................................................................................................
................................................................................................................................
Open the Camera 96
Take a Picture 97
Record Videos 98
Camera Options 98
Quick Camera Settings
orks (VPN) ....... 93
Connection 93
....................................................................................................................
.........................................................................................................
N 95
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......................................................................................................................
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..............................................................................................................
..............................................................................................................
...........................................................................................................
................................................................................................ 99
rs 93
........................................................................
.....................................................................................
....................................................................
Advanced Cam
Gal
Photos ............................................................................................................................... 107
Story Album ....................................................................................................................... 107
Video ................................................................................................................................. 107
Tools and Calendar ................................................................................................................... 109
Action Memo ...................................................................................................................... 109
Calendar ............................................................................................................................ 110
............................................................................................................................... 102
y
ler
View Photos and Vi
Zoom In or
Working with Photos ................................................................................................... 104
Share Photos and Videos ........................................................................................... 105
Add an Event to the Calendar .................................................................................... 110
Event Alerts ................................................................................................................ 111
View Events ................................................................................................................ 112
era Settings ........................................................................................ 100
deos ............................................................................................ 103
Out on a P
hoto ......................................................................................... 104
Erase Events .............................................................................................................. 113
TOC vi
Calculator 113...........................................................................................................................
Clock 114
..................................................................................................................................
Downloads 115
Dropbox 115
Download the Desktop Appl
Accessing D
Manually Uploading a Picture to Dropbox 116
Google Drive 116
Google Now 116
Google Search 117
Google Settings 117
Google Voice Search 117
Help 117
KNOX 117
My Files 118
PEN.UP 119.............................................................................................................................
Polari
.........................................................................................................................
.............................................................................................................................
ication 115
ropbox on Your Device 115 ...........................................................................
......................................................................................................................
.......................................................................................................................
...................................................................................................................
.................................................................................................................
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s Office 5 119..................................................................................................................
.............................................................................
..................................................................
Scrapbook 119..........................................................................................................................
S Health 120.............................................................................................................................
S Note ................................................................................................................................ 121
S Transl
Sk
TripAdvisor.........................................................................................................................
Lumen Toolbar................................................................................................................... 123
Lookout Security ................................................................................................................ 124
Voice Services ................................................................................................................... 124
Bluetooth ........................................................................................................................... 126
ator ....................................................................................................................... 123
etchBook for Galaxy 123
S Voice ....................................................................................................................... 124
Voice Recorder ........................................................................................................... 124
Turn Bluetooth On or Of
The Bluetooth Settings Menu ..................................................................................... 126
Connect a Bluetooth Headset or Car Kit .................................................................... 126
......................................................................................................
123
f ............................................................................................ 126
Reconnect a Headset or C
TOC vii
ar Kit ................................................................................. 127
Disconnect or Unpair from a Bluetooth Device 127..........................................................
Send Information Using Bluetooth 128
Receive Informati
....................................................................................................................
microSD Ca
Insert a Memory
Remove a Memo
View Memory Card Usage 132.........................................................................................
Format a Memory Card 132..............................................................................................
Unmount a Memory Card 132...........................................................................................
Transfer Files Between Your Phone and a Computer ....................................................... 132
System
Befor
Update Your Phone 135 ....................................................................................................
Sprint Worldwide Wireless Service 136
Access Spr
Activate Spri
rd 130
Updates 134................................................................................................................
e Updating Your Firmware 134.................................................................................
int Worldwide Info from Your Phone 136
nt Worldwide Service on Your Account 136.........................................................
on Using Bluetooth 129
.................................................................................................
Card 130
ry Card 131............................................................................................
...........................................................................................
..............................................................................
.........................................................................
................................................................
Your SIM Card 136
Enable Global Roam
Make and Receive Wor
Sprint International V
Set Up Your Voic
Access Your Voicemail Internationally 139
International Voicem
International Data Roami
Get Started With Spri
Access Em
Access Email and Data Services Internationally on CDMA Networks 141
International Roaming S
Contact Sprint for A
Settings 144
.....................................................................................................................................
Wi-Fi Settin
...................................................................................................................
ing Mode 137
ldwide Calls 137
oicemail Service 138
email Access Number for International Use 139...................................
ail and Data Services on Internationally on GSM/UMTS Networks 140..........
ssistance with International Service 142
gs 144....................................................................................................................
...........................................................................................
..................................................................................
...............................................................................
.......................................................................
ail Troubleshooting 140
...............................................................................................
ng 140
nt Worldwide Data Services 140
tatus Messages 141
....................................................................
.....................................................
.......................
...........................................................................
..................................................
Turn Wi-Fi On or Off 145 ...................................................................................................
Configure Wi-Fi Setti
TOC viii
ngs 145
............................................................................................
Wi-Fi Direct ................................................................................................................. 146
Hotspot .............................................................................................................................. 147
Turn Hotspot On or Off ............................................................................................... 147
Configure Hotspot ...................................................................................................... 147
Allowed Devices for Hotspot ...................................................................................... 148
Bluetooth Settings.............................................................................................................. 148
Tethering............................................................................................................................ 149
Airplane Mode.................................................................................................................... 149
Data Usage ........................................................................................................................ 150
Location Settings ............................................................................................................... 151
More Networks Settings ..................................................................................................... 152
Default Messaging App .............................................................................................. 152
Printing ....................................................................................................................... 152
Mobile Networks ......................................................................................................... 153
VPN ............................................................................................................................ 153
Roaming ..................................................................................................................... 154
NFC ................................................................................................................................... 154
Turn NFC On or Off .................................................................................................... 154
Android Beam ............................................................................................................. 155
Tap and Pay ............................................................................................................... 155
S Beam .............................................................................................................................. 155
Nearby Devices ................................................................................................................. 156
Screen Mirroring ................................................................................................................ 157
Sound ................................................................................................................................ 157
Volume ....................................................................................................................... 157
Vibration Intensity ....................................................................................................... 158
Ringtones ................................................................................................................... 158
Vibrations ................................................................................................................... 158
Default Notification Sound .......................................................................................... 159
Vibrate When Ringing ................................................................................................ 159
Dialing Keypad Tone .................................................................................................. 159
Touch Sounds ............................................................................................................ 159
Screen Lock
OC ix
T
Sound .................................................................................................... 159
Haptic Feedback ........................................................................................................ 160
Emergency Tone ........................................................................................................ 160
Pen Attach/Detach Sound .......................................................................................... 160
Samsung Applications Sound Settings ...................................................................... 160
Samsung Keyboard .................................................................................................... 163
HDMI Audio Output .................................................................................................... 163
Adapt Sound ............................................................................................................... 164
Display Settings ................................................................................................................. 164
Brightness .................................................................................................................. 164
Screen Timeout .......................................................................................................... 164
Touch Key Light Duration ........................................................................................... 164
Screen Mode .............................................................................................................. 165
Reading Mode ............................................................................................................ 165
Auto Adjust Screen Tone ........................................................................................... 165
Multi Window .............................................................................................................. 165
Daydream ................................................................................................................... 166
Auto Rotate Screen .................................................................................................... 166
Show Battery Percentage ........................................................................................... 166
Edi
t After S
LED Indicator ..................................................................................................................... 167
Lock Screen ....................................................................................................................... 167
Screen Lock ............................................................................................................... 167
Set a Swipe Screen Lock ........................................................................................... 168
Set a Signature Screen Lock ...................................................................................... 169
Set a Pattern Screen Lock ......................................................................................... 170
Set a PIN Screen Lock ............................................................................................... 171
Set a Password Screen Lock ..................................................................................... 171
Wallpaper........................................................................................................................... 172
Font ...................................................................................................................................
Notificati
on Panel Settings ................................................................................................. 173
creen Capture .......................................................................................... 167
173
asy Mode .........................................................................................................................
E
Accessibility ....................................................................................................................... 174
Call Setti
TOC x
ngs....................................................................................................................... 176
173
Call Rejection ............................................................................................................. 176
Set Up Call Rejection Messages ................................................................................ 177
Answering/Ending Calls ............................................................................................. 177
Turn Off Screen During Calls ..................................................................................... 177
Call Alerts ................................................................................................................... 178
Incoming Call Notifications ......................................................................................... 178
Call Accessories ......................................................................................................... 178
Ringtones and Keypad Tones .................................................................................... 179
Personalize Call Sound .............................................................................................. 179
Noise Reduction ......................................................................................................... 179
rease V
Inc
US Dialing .................................................................................................................. 180
International Dialing .................................................................................................... 180
olume in Pocket ......................................................................................... 180
TTY
Mode ................................................................................................................... 180
Hearing Aids ............................................................................................................... 181
DTMF Tones .............................................................................................................. 181
Voicemail Settings ...................................................................................................... 181
Voice Privacy .............................................................................................................. 181
Blocking Mode ................................................................................................................... 182
Language and Input ........................................................................................................... 183
Choose a Default Language ....................................................................................... 183
Set a Default Input Method ......................................................................................... 183
Samsung Keyboard Settings ...................................................................................... 183
Swype Settings ........................................................................................................... 185
Google Voice Typing Settings .................................................................................... 187
Handwriting Recognition ............................................................................................ 187
Speech Settings ......................................................................................................... 188
Pointer Speed ............................................................................................................. 189
Voice Control ..................................................................................................................... 189
Hands-Free Mode .............................................................................................................. 189
S Pen ................................................................................................................................. 190
One-Handed Operation ..................................................................................................... 190
esture Settings
Air G
TOC xi
........................................................................................................... 191
Air View 192..............................................................................................................................
Air Command 193
Motions 194
Palm M
Smart Screen . 195
Auto-A
Accounts 197
Cloud 197
Backup
Date and Time 198
..............................................................................................................................
otion 194 .......................................................................................................................
Smart St
Smart Rotation 195
Smart P
Smart Sc
djust Touch Sensitivity 196
Add an Account 197
Configure A
.................................................................................................................................
.....................................................................................................................
....................................................................................................................
ay 195 ..................................................................................................................
...........................................................................................................
ause 196
...............................................................................................................
................................................................................................................
roll 196
............................................................................................
............................................................................................................................
..........................................................................................................
ccount Settings 197
and Reset 198
.............................................................................................................
...................................................................................................................
........................................................................................
Accessory 199
Applic
Default A
Battery 200
Power S
Storage 201
Securi
Encry
Passw
Devic
Security Update Service 203
Credential
Activ
System
About Devi
..........................................................................................................................
ation Manager .... 200
pplications 200
...............................................................................................................................
aving Mode 201 ...........................................................................................................
..............................................................................................................................
ty 202
..............................................................................................................................
..................................................................................................................
ption 202
..................................................................................................................
ords 202
e Administration 202 .................................................................................................
Storage 203
ate This Device 204
Update 204
..................................................................................................................
ce 204.....................................................................................................................
......................................................................................................
...........................................................................................................
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.....................................................................................................
..........................................................................................................
Copyright Information 206
Index 207
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TOC xii
................................................................................................................
Get Started
The following topics give you all the information you need to set up your phone and Sprint
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Using the slot on the upper left side of the battery cover, gently lift the cover off the
phone.
Get Started 1
Insert the battery, aligning the gold contacts on the battery with the gold contacts on
the phone, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
2. Plug the USB cable into the USB Charger/Accessory port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging
Head into an electrical outlet to charge your battery.
Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data
Note:
transfer speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables
(not included) to charge and connect your phone.
Get Started 2
4. Press and hold the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activ
ate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone, if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by software updates. Follow the onscreen
instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.c
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Follow the onscreen prompts to complete the activation process.
To confirm ac
sprint.com/support for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-888-211-4727.
Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the
Power/Lock Key cancels the activation process.
tivation, make a phone call. If your phone is still not activated, visit
om/activate and complete the online instructions to activate your
Get Started 3
Complete the Setup Process
After you turn on your phone and activate it, your phone displays a Welcome screen, and
begins preparing for first-time use.
Note: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
1. At the Welcome screen, follow the onscreen instructions to complete setup for each
topic. Tap Next, or the right arrow, to move through the steps. You can skip options to
continue to the next one. During setup, you may see these options:
Language: Choose the default language for your phone’s operation.
Accessibility: Configure settings to access settings to improve the accessibility of
your phone’s features if you are visually impaired or hard of hearing.
Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data
services. Tap a Wi-Fi access point to connect to it, or you can continue setup using
your phone’s connection to the wireless network.
Samsung account: Some apps and features use your Samsung account. Sign in to
your Samsung account, or follow the prompts to create a new account.
Got Google?: Your phone uses your Google account to provide access to many
features and apps. Complete the steps to sign in to your current Google account, or
sign up for a new Google account right from your phone. You can also skip signing in
to your Google account, or sign in later.
Google services: Select Google service preferences, including Backup, Location
and Communication options.
This phone belongs to: Enter your First and Last name, to personalize Google
features and apps.
Dropbox: Dropbox provides Web-based “cloud” storage, so you can save your
photos and videos. You can create a new account here, or sign in to your existing
Dropbox account.
Device name: Your device name is how you and other devices identify your phone,
such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different
name, tap the field and enter a name.
2. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to
continue.
Get Started 4
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the
notice and then touch I Agree to allow your phone to connect automatically to the best available
data network, including Wi-Fi. To turn Connections Optimizer off at any time, touch
Settings > Connections > More networks > Mobile networks > Connections optimizer and
uncheck the box. See Mobile N
etworks for details.
>
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
For more information about voicemail, see Voicemail or Visual Voicemail.
1. Press Home
If your screen is locked, press the Power/Lock Key to turn on the display and then
swipe your screen in any direction. See Turn Your Sc
2. Touch and hold
3. Follow the system prompts to:
Create your password.
and tap Phone.
to dial your voicemail number.
reen On and Off.
Record your name announcement.
Record your greeting.
Important: Voicem
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
ail Password – Sprint strongly recommends that you create a password
Sprint Account Information and Hel p
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Get Started 5
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your Sprint
service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
Get Started 6
From Your Sprint Phone
1. Press and then tap Phone.
2. Do any of the following:
Tap
service plan or to get answers to other questions.
Tap
Tap
Note: Press
phone.
and then tap Sprint Zone to access the Sprint Zone app from your
to access Sprint Zone and a summary of your Sprint
to make a payment.
to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or show times; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ Press Home
.
and tap Phone, and then tap
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ Press Home
For more information or to see the latest in products and services, visit us online at
sprint.com/myspri
Get Started 7
and tap Phone, and then tap .
nt.
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic features.
● LED indicator glows or blinks in different colors to show status when the screen is
turned off. The LED glows red when charging, and blinks red when the battery is low;
blinks blue when a notification has arrived, or when you are recording voice; and glows
green when the battery is fully charged and the phone is attached to a charger.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity and Light Sensors detect the presence of objects near the phone, such as
when using air gesture or motion settings. For example, while talking on the phone the
sensor detects when it’s near your ear and turns off the screen to prevent accidental key
presses.
● Front Camera allows you to take pictures and videos of yourself.
● Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or
restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
Phone Basics 8
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notification panel, or onscreen keyboard.
● Home Key returns you to the home screen. Press and hold to open the recently used
applications window, and access Task Manager and Google Search.
● Menu Key allows you to access a menu from most of your phone’s screens.
● Volume Key adjusts the volume of your phone’s sounds. From the home screen, press
to adjust master volume. During calls or playback, press to adjust volume. Press to mute
the ringtone of an incoming call.
● Infrared transmitter allows you to control other devices, such as a TV, in conjunction
with apps like WatchON.
● Microphones allow other callers to hear you when you are using the speakerphone, and
capture sound during recording.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional
headset for convenient, hands-free conversations.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● USB Charger/Accessory Port allows you to connect the charger/USB 3.0 cable
(included) and other optional accessories (not included).
● Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice
in speakerphone mode.
● S Pen allows you to input information and interact with your phone.
● Temperature and Humidity Sensor measures ambient temperature and humidity, for
use with apps like S Health.
Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data
Note:
transfer speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables
(not included) to charge and connect your phone.
Phone Basics 9
Turn Your Phone On and Off
Use the Power/Lock Key to turn the phone On or Off.
Turn Your Phone On or Off
■ Press and hold the Power/Lock Key.
The screen remains blank while your phone is off. If the phone is off during charging, the screen
displays a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock
Key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain
period of time when you leave it idle. You will still be able to receive messages and calls while
the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. A screen lock protects your
phone’s contents from unauthorized access. For more information about setting a
screen lock, see Screen Lock.
Phone Basics 10
S Pen Overview
Use S Pen and your device to create and collaborate. With S Pen, you can:
● Write directly into a Gmail message.
● Write directly on the calendar.
● Annotate documents (Word, Excel, PPT, PDF).
● Write a note on the back of a picture.
● Quickly open S-Note from any screen.
Removing S Pen from your Phone
S Pen is stored in your phone to keep it protected and easy to locate.
■ Slide S Pen from your phone using the notch on the end of the S Pen.
S Pen Settings
Configure S Pen settings, including options for gestures and sounds, and for tracking S Pen
when it’s not stored in your device.
■ To access S Pen Settings, tap > Settings > Controls > S Pen.
Note: For
more information about S Pen settings, see S Pen.
Phone Basics 11
Use S Pen
There are several different functions you can perform by using the S Pen.
Easy Clip
Instantly outline and crop images on the screen, in any shape, to share or paste. You can edit
the cropped content, or personalize it with your own handwriting.
■ To use Easy Clip, press and hold the S Pen button, and then draw around the image you
want to clip, making sure to close the shape. On the pop-up menu, tap the app you want
to paste the image into. If you do nothing, the image is stored to Clipboard.
Air Command
Use Air Command to access special features.
■ Hover S Pen over the screen, and then press the S Pen button. On the Air Command
menu, tap a feature to launch it. Air Command features include:
Action Memo: Use S Pen to create a memo. For more information about Action
Memo, see Action Mem
Scrapbooker: Select items, and then add them to your Scrapbook. Press the S Pen
button, and then draw around an area of the screen, being sure to close the loop.
You can select a scrapbook for the new item, or create a new scrapbook.
Screen Write: Capture a screen shot, and then write on the image and save it as a
new image.
S Finder: Enter keywords or symbols, and then search for matches on your phone.
Pen Window: Draw a window on the screen, and then choose an app to run in the
window.
o.
Launch Action Memo
Action Memo is an application that you can launch from any screen to take quick notes or jot
down ideas.
■ To open Action Memo, hold the S Pen button and double-tap the screen.
Not
e: To find all your action memos, press
Action memo
Phone Basics 12
and tap Apps > Sam
sung >
Screen Capture
Capture a screen, to share or save for later. After you capture a screen, you can use S Pen to
write or draw a note on the screen.
■ To take a screen capture, hold the S Pen button and press and hold the S Pen
anywhere on the screen.
Note: A
fter you capture a screen, you can use S Pen to write or draw a note on the screen.
Air View
Air View delivers more functionality with less clicks, making you more productive. Hover S Pen
over the screen to preview content, or view information about an item on the screen. For
example:
● Hover over an email in a list to preview the message before opening it.
● Hover over a photo album to preview the contents, or see a picture enlarged.
● Hover over the timeline during video playback to preview and navigate to specific
scenes.
● In Calendar, hover over dates and events to see details
● Hover over an icon or screen button to view the item’s title
Note: To learn about Air View, and to configure options, press
Settings > Controls > Air view. For more information, see Air Vie
and tap >
w.
Air Gesture
When Air gesture is turned On, you can control your phone by making specific gestures with
your hand above the Gesture sensor, located near the Earpiece at the top of your phone’s
screen.
The Air gesture icon displays in the Status bar when you have Air gesture option turned On,
and the current app supports Air gestures.
Air gestures include:
● Quick glance: When On, you can reach toward the device with the screen off to see
important information at a glance.
● Air jump: When On, you can scroll the body of email messages in screen-sized jumps.
● Air browse: When On, you can move between pictures, pages, or music tracks.
● Air call-accept: When On, you can wave your hand over the screen to answer incoming
calls.
Phone Basics 13
Note: To learn about Air Gesture, or to configure options, press and tap >
Settings > Controls > Air gesture. For more information, see Air Gesture Settings.
Motion Gestures
Control your phone with natural movements, like putting the device to your ear to call a contact
displayed on the screen, or covering the screen with your hand to mute an incoming call.
Phone Motions
Use Motions to control your phone by moving it in specific ways. Available motions include:
● Direct call: When On, you can lift the device to your ear while viewing a contact to call
the contact.
● Smart alert: When On, you can lift the phone to receive notifications of missed calls and
notifications that occurred while the device was stationary.
● Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in
Gallery.
● Browse an image: When On, you can move the phone in a side-to-side motion to pan
from side to side while viewing an image.
● Mute/pause: When On, you can mute incoming calls and pause playback by turning the
phone screen-side down.
Note: To learn about Motions, or to configure options, press
> Controls > Motions. For more information, see Motions.
and tap > Settings
Palm Motions
Use Palm motions to control your device with the palm or side of your hand. Palm motions
include:
● Capture screen: When On, you can save a copy of the current screen to the clipboard
by swiping the side of your hand across the screen.
● Mute/pause: When On, you can mute incoming calls and pause playback by covering
the screen with your hand.
Note: To learn about Palm motions, or to configure options, press
tap
> Settings > Controls > Palm motion. For more information, see Palm
and
motion.
Phone Basics 14
Smart Screen
Smart screen features allow you to have your phone automatically adjust screen timeout,
rotation when it detects you are looking at the screen, and control scrolling and playback based
whether you are facing the screen.
Smart screen features include:
● Smart stay: The screen will not time out as long as you are looking at it.
● Smart rotation: The screen automatically updates to match the angle at which you are
viewing it.
● Smart pause: The screen automatically pauses video playback when you look away
from the screen.
● Smart scroll: The screen will scroll according to the tilt of the phone or your face.
Smar
t screen uses the front camera to detect when you are facing the screen. Some factors
that may affect the ability of the front camera to detect your face are:
● When the phone is not docked or held upright, for example when placed on a table.
● When the front camera cannot detect your face and eyes.
● When the front camera is being used for the current application.
● When the source of light is behind you, or when using the phone in the dark.
Note: For more information about Smart screen, and to configure options, press
tap
> Settings > Controls > Smart screen.
and
Air View
Air view allows you to hover your finger, or S Pen, over items on the screen to display more
information. In Air view settings, you can choose whether your phone recognizes your finger or
S Pen for these features, or detects either automatically.
Air View Pen Options
Use Air view pen options to choose what is displayed when you hover S Pen over items on the
screen.
● Information preview: Hover over items to display information previews, extended text,
or enlarged images, depending on the type of item.
● Progress preview: Hover over a progress bar, such as for video playback, to display a
scene preview or elapsed playback time.
Phone Basics 15
● Speed dial preview: Hover over a speed dial to display the name of the contact
assigned to the speed dial.
● Icon labels: Hover over an app icon to display the app name.
● List scrolling: Hover over the edge of the screen to scroll up or down a list of items.
Note: To learn about Air view pen features, and configure options, press
> Settings > Controls > Air view > Air view pen options. For more information, see Air View.
and tap
Air View Finger Options
Use Air view finger options to choose what is displayed when you hover your finger over items
on the screen.
● Information preview: Hover over items to display information previews, extended text,
or enlarged images, depending on the type of item.
● Progress preview: Hover over a progress bar, such as for video playback, to display a
scene preview or elapsed playback time.
● Speed dial preview: Hover over a speed dial to display the name of the contact
assigned to the speed dial.
● Webpage magnifier: Hover over an area of a webpage to enlarge the content in that
area.
Note: To learn about Air view finger features, and configure options, press
> Settings > Controls > Air view > Air view finger options. For more information, see
Air Vie
w.
and tap
Voice Control
Use spoken commands to control and interact with your phone. Voice control options include:
● Incoming calls: When enabled, you can answer or reject calls with the voice commands
“Answer” and “Reject”. When you answer a call with the voice command, the Speaker
will automatically be turned on for hands-free talking.
● Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop”
and “Snooze”.
● Camera: When enabled, you can take pictures with the voice commands “Smile”,
“Cheese”, “Capture” and “Shoot”.
● Music: When enabled, you can control the music player with the voice commands
“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.
Phone Basics 16
Configure Voice Control
Enable Voice control features, and learn about using them.
■ Press and tap > Settings > Controls > Voice control.
Multi Window
Multi Window allows you to use two apps on the same screen, in separate, resizable windows.
Enable Multi Window
Before using Multi window, turn the option On in the Display settings. When Multi window is
turned On, you can launch it from any screen by holding the Back Key.
1. Press and tap > Settings > Device.
2. Tap Display, and then tap the ON/OFF switch beside Multi window to turn Multi
window On or Off.
Note: You can also enable or disable Multi window from the Notification panel. Sweep your
finger down from the Status bar at the top of the screen, and then tap Multi window in Quick
settings. You may need to swipe your finger to the right or left over the Quick settings to find
Multi window.
Display Multi Window
After you enable Multi window, you can control whether Multi window displays on the screen, for
easy access to its features.
When Multi Window is enabled and displayed, it appears on the left side of the screen by
default. You can drag the tab along the side of the screen, or tap the tab to open Multi Window,
and then drag Multi window to another edge of the screen (top, bottom, or side).
■ Touch and hold the Back Key.
Work With Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch
apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size
of their display on the screen.
Phone Basics 17
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