How it Works
Samsung
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SMN900P
Users Manual
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Table of contents
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Samsung SMN900P Users Manual

User Guide
©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners.
(Sprint UG template version 13c)
H_UG_Eng_TE_MGP_081413_D3

Table of Contents

Get Started .................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................ 1
Set Up Your Phone ................................................................................................................ 1
Activate Your Phone .............................................................................................................. 2
Complete the Setup ............................................................................................................... 3
Set Up Voicemail ................................................................................................................... 4
Sprint Account Information and Help ..................................................................................... 4
Sprint Account Passwords ............................................................................................. 4
Manage Your Account .................................................................................................... 5
Sprint Support Services .................................................................................................. 6
Phone Basics ................................................................................................................................ 7
Your Phone’s Layout ............................................................................................................. 7
Turn Your Phone On and Off ................................................................................................. 8
Turn Your Screen On and Off ................................................................................................ 8
S Pen ..................................................................................................................................... 9
Air Gestures ........................................................................................................................... 9
Motion Gestures .................................................................................................................... 9
Smart Screen ....................................................................................................................... 10
Air View................................................................................................................................ 11
Voice Control ....................................................................................................................... 11
Multi Window ....................................................................................................................... 12
Touch Gestures ................................................................................................................... 13
Tap ............................................................................................................................... 13
Touch and Hold ............................................................................................................ 13
Swipe or Slide .............................................................................................................. 13
Drag .............................................................................................................................. 14
Flick .............................................................................................................................. 14
Rotate ........................................................................................................................... 14
Pinch and Spread ......................................................................................................... 14
Your Home Screen .............................................................................................................. 15
TOC i
Create Shortcuts .......................................................................................................... 15
Add and Remove Primary Shortcuts ............................................................................ 16
Add and Remove Widgets ............................................................................................ 16
Extended Home Screens ............................................................................................. 17
Recent Applications ...................................................................................................... 17
Notifications ......................................................................................................................... 17
Status Bar ............................................................................................................................ 17
Enter Text ............................................................................................................................ 19
Text Input Methods ....................................................................................................... 19
Google Voice Typing .................................................................................................... 19
Samsung Keyboard ...................................................................................................... 20
Swype ........................................................................................................................... 20
Tips for Editing Text ..................................................................................................... 21
Phone Calls ................................................................................................................................. 23
Make Phone Calls ................................................................................................................ 23
Call Using the Keypad .................................................................................................. 23
Call from Logs .............................................................................................................. 23
Call from Contacts ........................................................................................................ 23
Call a Number in a Text Message ................................................................................ 24
Call a Number in an Email Message ............................................................................ 24
Call Emergency Numbers ............................................................................................ 24
Receive Phone Calls ........................................................................................................... 25
Answer an Incoming Call .............................................................................................. 25
Mute the Ringing Sound ............................................................................................... 25
Reject an Incoming Call ............................................................................................... 25
Reject a Call with a Text Message ............................................................................... 25
Phone Call Options .............................................................................................................. 26
Dialing Options ............................................................................................................. 26
Caller ID ....................................................................................................................... 26
Call Waiting .................................................................................................................. 27
3-way Calling ................................................................................................................ 27
Call Forwar
In-call Options .............................................................................................................. 28
ding ............................................................................................................ 27
TOC ii
Speed Dials .................................................................................................................. 29
Voicemail ............................................................................................................................. 29
Set Up Voicemail .......................................................................................................... 30
Retrieve Your Voicemail Messages ............................................................................. 30
Voicemail Notification ................................................................................................... 30
Visual Voicemail .................................................................................................................. 31
Logs ..................................................................................................................................... 31
View Logs ..................................................................................................................... 31
Logs Options ................................................................................................................ 32
Clear Logs .................................................................................................................... 32
Contacts ...................................................................................................................................... 33
Get Started With Contacts ................................................................................................... 33
Access Contacts ........................................................................................................... 33
Contacts Options .......................................................................................................... 33
Add a Contact ...................................................................................................................... 34
Save a Phone Number to a Contact .................................................................................... 35
Edit a Contact ...................................................................................................................... 35
Add or Edit Information for a Contact ........................................................................... 35
Assign a Picture to a Contact ....................................................................................... 36
Assign a Ringtone to a Contact .................................................................................... 36
Join a Contact .............................................................................................................. 37
Delete a Contact ........................................................................................................... 37
Add Entries to Favorites ...................................................................................................... 37
Create Groups ..................................................................................................................... 38
Share a Contact ................................................................................................................... 39
Contacts Settings................................................................................................................. 39
Accounts and Messaging ............................................................................................................ 40
Google Account ................................................................................................................... 40
Create a Google Account ............................................................................................. 40
Sign In to Your Google Account ................................................................................... 40
Access Gmail ............................................................................................................... 40
Send a Gmail M
Samsung Account................................................................................................................ 41
essage ................................................................................................ 41
TOC iii
Email .................................................................................................................................... 41
Add an Email Account .................................................................................................. 42
Add a Microsoft Exchange ActiveSync Account ........................................................... 42
Compose and Send Email ............................................................................................ 43
Reply or Forward Email ................................................................................................ 44
Manage Your Email Inbox ............................................................................................ 44
Edit Email Settings ....................................................................................................... 45
Delete an Email Account .............................................................................................. 48
Text and Multimedia Messaging .......................................................................................... 48
Send a Text Message (SMS) ....................................................................................... 48
Send a Multimedia Message (MMS) ............................................................................ 48
Save and Resume a Draft Message ............................................................................ 49
New Messages Notification .......................................................................................... 50
Managing Message Conversations .............................................................................. 50
Text and MMS Settings ................................................................................................ 52
Social Networking Accounts ................................................................................................ 54
YouTube ....................................................................................................................... 54
Google Hangouts ......................................................................................................... 55
Google+ ........................................................................................................................ 55
Google Messenger ....................................................................................................... 55
Apps and Entertainment ............................................................................................................. 57
DivX ..................................................................................................................................... 57
DivX Legal Information ................................................................................................. 57
Locate Your VOD Registration Number ....................................................................... 57
Register Your DivX Device for VOD Playback of Purchased Movies ........................... 57
Google Play Store................................................................................................................ 58
Find and Install an App ................................................................................................. 58
Create a Google Wallet Account .................................................................................. 59
Open an Installed App .................................................................................................. 59
Uninstall an App ........................................................................................................... 59
Navigation ............................................................................................................................ 60
Google Maps ................................................................................................................ 60
Google Navigati
on ........................................................................................................ 60
TOC iv
Scout™ ......................................................................................................................... 61
Samsung Apps .................................................................................................................... 61
S Magazine .......................................................................................................................... 61
Music ................................................................................................................................... 61
Google Play Music ....................................................................................................... 61
Music ............................................................................................................................ 61
Sprint Music Plus ................................................................................................................. 64
Google Play Movies ............................................................................................................. 65
Google Play Books .............................................................................................................. 65
Google Play Magazines ....................................................................................................... 65
Group Play ........................................................................................................................... 66
Sprint Zone .......................................................................................................................... 67
Sprint TV & Movies .............................................................................................................. 67
Samsung Link ...................................................................................................................... 68
Configure Samsung Link Settings ................................................................................ 69
Use Samsung Link to Share Media with Another Device ............................................. 69
CBS Sports .......................................................................................................................... 70
BaconReader ....................................................................................................................... 70
1Weather ............................................................................................................................. 70
Web and Data ............................................................................................................................. 71
Wi-Fi .................................................................................................................................... 71
Turn Wi-Fi On and Connect to a Wireless Network ..................................................... 71
Connect to a Different Wi-Fi Network ........................................................................... 72
Data Services (Sprint 3G and 4G) ....................................................................................... 72
Your Data Services User Name ................................................................................... 73
Launch the Browser ..................................................................................................... 73
4G Services ......................................................................................................................... 73
Virtual Private Networks (VPN) ............................................................................................ 74
Prepare Your Phone for VPN Connection .................................................................... 74
Add a VPN .................................................................................................................... 74
Connect to a VPN ......................................................................................................... 75
Disconnect f
Chrome ................................................................................................................................ 75
rom a VPN ................................................................................................ 75
TOC v
Internet ................................................................................................................................ 76
Pictures and Video ...................................................................................................................... 77
Camera ................................................................................................................................ 77
Open the Camera ......................................................................................................... 77
Take a Pictures ............................................................................................................ 78
Record Videos .............................................................................................................. 78
Camera Options ........................................................................................................... 79
Quick Camera Settings ................................................................................................ 80
Advanced Camera Settings .......................................................................................... 80
Gallery ................................................................................................................................. 82
View Photos and Videos .............................................................................................. 83
Zoom In or Out on a Photo ........................................................................................... 83
Working with Photos ..................................................................................................... 84
Share Photos and Videos ............................................................................................. 84
Samsung Hub ...................................................................................................................... 87
Use Samsung Hub ....................................................................................................... 87
WatchON ............................................................................................................................. 89
Optical Reader ..................................................................................................................... 90
Story Album ......................................................................................................................... 90
Flipboard .............................................................................................................................. 90
Video ................................................................................................................................... 90
Tools and Calendar ..................................................................................................................... 92
Google Now ......................................................................................................................... 92
S Health ............................................................................................................................... 92
S Translator ......................................................................................................................... 92
Polaris Office 5 .................................................................................................................... 92
Lumen Toolbar..................................................................................................................... 92
Calendar .............................................................................................................................. 93
Add an Event to the Calendar ...................................................................................... 93
Event Alerts .................................................................................................................. 94
View Events .................................................................................................................. 95
Erase Event
Alarm & Timer ...................................................................................................................... 96
s ................................................................................................................ 96
TOC vi
Calculator............................................................................................................................. 97
S Memo ............................................................................................................................... 97
My Files ............................................................................................................................... 99
Dropbox ............................................................................................................................. 100
Download the Desktop Application ............................................................................. 100
Accessing Dropbox on Your Device ........................................................................... 100
Manually Uploading a Picture to Dropbox .................................................................. 100
Lookout Security ................................................................................................................ 101
Voice Services ................................................................................................................... 101
S Voice ....................................................................................................................... 101
Voice Recorder ........................................................................................................... 102
Bluetooth ........................................................................................................................... 103
Turn Bluetooth On or Off ............................................................................................ 103
The Bluetooth Settings Menu ..................................................................................... 103
Connect a Bluetooth Headset or Car Kit .................................................................... 103
Reconnect a Headset or Car Kit ................................................................................. 104
Disconnect or Unpair from a Bluetooth Device .......................................................... 104
Send Information Using Bluetooth .............................................................................. 105
Receive Information Using Bluetooth ......................................................................... 106
microSD Card .................................................................................................................... 107
Remove a microSD Card ........................................................................................... 107
View microSD Card Memory ...................................................................................... 108
Format a microSD Card ............................................................................................. 108
Unmount a microSD Card .......................................................................................... 108
Transfer Files Between Your Phone and a Computer ....................................................... 108
Update Your Phone ........................................................................................................... 109
Before Updating Your Firmware ................................................................................. 109
Update your Phone .................................................................................................... 110
Sprint Worldwide Wireless Service ........................................................................................... 111
Activate Sprint Worldwide Service on Your Account ......................................................... 111
Your SIM Card ................................................................................................................... 111
Enable Global Roaming Mode ........................................................................................... 111
Make and Receiv
e Worldwide Calls .................................................................................. 112
TOC vii
Sprint Voicemail Service .................................................................................................... 113
Set Up Your Voicemail Access Number ..................................................................... 113
Access Your Voicemail ............................................................................................... 114
Voicemail Troubleshooting ......................................................................................... 114
International Data Roaming ............................................................................................... 114
Get Started With Data Services ................................................................................. 115
Access Email and Data Services on GSM/UMTS Networks ...................................... 115
Access Email and Data Services on CDMA Networks ............................................... 115
Status Messages ............................................................................................................... 115
Contact Sprint for Assistance ............................................................................................ 116
Settings ..................................................................................................................................... 118
Wi-Fi Settings .................................................................................................................... 118
Turn Wi-Fi On or Off ................................................................................................... 118
Configure Wi-Fi Settings ............................................................................................ 118
Wi-Fi Direct ................................................................................................................. 120
Bluetooth ........................................................................................................................... 120
Turn Bluetooth On or Off ............................................................................................ 120
Bluetooth Settings ...................................................................................................... 120
Tethering............................................................................................................................ 121
Tethering .................................................................................................................... 121
Turn Hotspot On or Off ............................................................................................... 122
Configure Hotspot ...................................................................................................... 122
Allowed Devices ......................................................................................................... 122
Airplane Mode.................................................................................................................... 123
Data Usage ........................................................................................................................ 123
Location Services .............................................................................................................. 124
More Networks Settings ..................................................................................................... 125
Mobile Networks ......................................................................................................... 125
VPN ............................................................................................................................ 125
Roaming ..................................................................................................................... 126
NFC ................................................................................................................................... 126
Turn NFC On or O
Android Beam ............................................................................................................. 127
ff .................................................................................................... 127
TOC viii
S Beam .............................................................................................................................. 127
Turn S Beam On or Off .............................................................................................. 127
Nearby Devices ................................................................................................................. 127
Screen Mirroring ................................................................................................................ 128
Lock Screen ....................................................................................................................... 128
Screen Lock ............................................................................................................... 129
Set a Swipe Screen Lock ........................................................................................... 129
Set a Face Unlock Screen Lock ................................................................................. 130
Set a Pattern Screen Lock ......................................................................................... 131
Set a PIN Screen Lock ............................................................................................... 132
Set a Password Screen Lock ..................................................................................... 133
Wallpaper........................................................................................................................... 134
Brightness .......................................................................................................................... 134
Screen Timeout ................................................................................................................. 134
Font ................................................................................................................................... 135
More Display Settings ........................................................................................................ 135
Touch Key Light Duration ........................................................................................... 135
Screen Mode .............................................................................................................. 135
Reading Mode ............................................................................................................ 135
Auto Adjust Screen Tone ........................................................................................... 136
Daydream ................................................................................................................... 136
Notification Panel ............................................................................................................... 136
Multi Window ..................................................................................................................... 137
LED Indicator ..................................................................................................................... 137
Home Screen Mode ........................................................................................................... 137
Auto-rotate Screen............................................................................................................. 138
Show Battery Percentage .................................................................................................. 138
Language And Input .......................................................................................................... 138
Choose a Default Language ....................................................................................... 138
Set a Default Input Method ......................................................................................... 138
Google Voice Typing Settings .................................................................................... 138
Samsung Keyboard Settings ...................................................................................... 139
pe Settings ........................................................................................................... 141
Swy
TOC ix
Speech Settings ......................................................................................................... 142
Pointer Speed ............................................................................................................. 143
Handwriting Search ........................................................................................................... 143
Voice Control ..................................................................................................................... 143
Driving Mode...................................................................................................................... 144
S Pen ................................................................................................................................. 145
One-handed Operation ...................................................................................................... 145
Edit After Screen Capture .................................................................................................. 146
Air Gesture......................................................................................................................... 146
Motions .............................................................................................................................. 147
Palm Motion ....................................................................................................................... 147
Air View.............................................................................................................................. 148
Smart Screen ..................................................................................................................... 149
Smart Stay .................................................................................................................. 149
Smart Rotation ........................................................................................................... 150
Smart Pause ............................................................................................................... 150
Smart Scroll ................................................................................................................ 150
High Touch Sensitivity ....................................................................................................... 151
Sound ................................................................................................................................ 151
Volume ....................................................................................................................... 151
Vibration Intensity ....................................................................................................... 151
Ringtones ................................................................................................................... 152
Vibrations ................................................................................................................... 152
Default Notification Sound .......................................................................................... 152
Vibrate When Ringing ................................................................................................ 152
Dialing Keypad Tone .................................................................................................. 153
Touch Sounds ............................................................................................................ 153
Screen Lock Sound .................................................................................................... 153
Haptic Feedback ........................................................................................................ 153
Emergency Tone ........................................................................................................ 153
Audio Output .............................................................................................................. 154
Adapt Sound ............................................................................................................... 154
C
all Settings....................................................................................................................... 154
TOC x
Call Rejection ............................................................................................................. 154
Set Up Call Rejection Messages ................................................................................ 155
Answering/Ending Calls ............................................................................................. 155
Turn Off Screen During Calls ..................................................................................... 155
Call Alerts ................................................................................................................... 155
Call Accessories ......................................................................................................... 156
Ringtones And Keypad Tones .................................................................................... 156
Personalize Call Sound .............................................................................................. 157
Noise Reduction ......................................................................................................... 157
Increase Volume In Pocket ........................................................................................ 157
US Dialing .................................................................................................................. 158
International Dialing .................................................................................................... 158
TTY Mode ................................................................................................................... 158
Hearing Aids ............................................................................................................... 158
DTMF Tones .............................................................................................................. 159
Voicemail Settings ...................................................................................................... 159
Voice Privacy .............................................................................................................. 159
Accounts ............................................................................................................................ 159
Add an Account .......................................................................................................... 159
Date and Time ................................................................................................................... 160
Blocking Mode ................................................................................................................... 160
Power Saving Mode ........................................................................................................... 161
Accessibility ....................................................................................................................... 162
Accessory .......................................................................................................................... 164
Backup Options ................................................................................................................. 164
Security .............................................................................................................................. 165
Encryption .................................................................................................................. 165
Passwords .................................................................................................................. 165
Device Administration ................................................................................................. 166
Credential Storage ..................................................................................................... 166
Application Manager .......................................................................................................... 166
Battery ............................................................................................................................... 167
Stor
age .............................................................................................................................. 167
TOC xi
Activate this Device ........................................................................................................... 167
System Update .................................................................................................................. 168
About Device ..................................................................................................................... 168
Index ......................................................................................................................................... 170
TOC xii

Get Started

The following topics give you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

The following illustration outlines your phone’s primary features.

Set Up Your Phone

You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Using the slot provided, gently lift the cover off the phone.
Insert the battery, aligning the gold contacts on the battery with the gold contacts on
the phone, and gently press the battery into place.
Replace the battery compartment cover, making sure all the tabs are secure and
there are no gaps around the cover.
2. Plug the USB cable into the Charger/Accessory Jack on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head into an electrical outlet to charge your battery. Fully charging a battery may take
Get Started 1
up to three hours.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal,
run the setup application, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
4. Press and hold the Power/Lock Key to turn the phone on.
If your phone is activated, it will turn on, search for Sprint service, and begin the
setup application.
If your phone is not yet activated, see Activate Your Phone for more information.

Activate Your Phone

Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Follow the onscreen prompts to complete the activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power/Lock Key while the phone is being activated. Pressing the Power/Lock Key cancels the activation process.
Get Started 2
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.

Complete the Setup

After you turn on your phone and activate it, your phone displays a Welcome screen, and begins preparing for first-time use.
Note: In some cases, you may be able to complete the setup process before your phone has been activated on your Sprint account.
At the Welcome screen, follow the onscreen instructions to complete setup for each topic. Tap Next, or the right arrow, to move through the steps. You can skip options to continue to the next one. During setup, you may see these options:
● Language: Choose the default language for your phone’s operation.
● Accessibility: Configure settings to access settings to improve the accessibility of your
phone’s features if you are visually impaired or hard of hearing.
● Wi-Fi: By default, your phone prompts you to use Wi-Fi when accessing data services.
Tap a Wi-Fi access point to connect to it, or you can continue setup using your phone’s connection to the network.
● Date and time: By default, your phone uses the date and time provided by the wireless
network, or you can enter a different date and time.
● Samsung account: Your Samsung account is used with some apps and features. Sign
in to your Samsung account, or follow the prompts to create a new account.
● Got Google?: Your phone uses your Google account to provide access to many fetures
and apps. Complete the steps to sign in to your current Google account, or sign up for a new Google account right from your phone. You can also skip signing in to your Google account, or sign in later.
● Google & location: Select Google location options, for allowing your phone to provide
location information to Google..
● This phone belongs to: Enter your First and Last name, to personalize Google features
and apps.
● Dropbox: Dropbox provides Web-based “cloud” storage, so you can save your photos
and videos. You can create a new account here, or sign in to your existing Dropbox account.
● Learn about key features: Learn about the features of your new phone. Tap the feature
name to learn more about it, and tap the ON/OFF switch to turn the feature On or Off.
Get Started 3
● Device name: Your device name is how you and other devices identify your phone,
such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different name, tap the field and enter a name.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and then touch I Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To turn Connections Optimizer off at any time, touch > Settings > More settings > Mobile networks > Connections optimizer and uncheck the box. See
Connections Optimizer for details..

Set Up Voicemail

Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
1. Press Home If your screen is locked, press the Power/Lock Key to turn on the display and then
swipe your screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
and tap Phone.
to dial your voicemail number.

Sprint Account Information and Hel p

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Get Started 4
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint Customer Service at 1-888-211-4727.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen
savers, and more.
From Your Sprint Phone
1. Press and then tap Phone.
2. Do any of the following:
Get Started 5
Tap
to make a payment.
Tap
service plan or to get answers to other questions.
Note: You can also access Sprint Zone app from your device. Press and then tap
Sprint Zone.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
to access Sprint Zone and a summary of your Sprint

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press Home
and tap Phone, and then tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
► Press Home
For more information or to see the latest in products and services, visit us online at
sprint.com.
and tap Phone, and then tap .
Get Started 6

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone.

Your Phone’s Layout

This illustration outlines your phone’s basic layout.
● LED indicator displays red when charging, green when fully charged, blue when
powering up, and orange when a notification has arrived.
● Light Sensor detects the ambient light level, such as when setting screen brightness
when Automatic brightness is enabled, and when using the Camera.
● Earpiece lets you hear the caller and automated prompts during calls.
● Proximity and Gesture Sensors detect the presence of objects near the phone, such
as when using air gesture or motion settings. For example, while talking on the phone the sensor detects when it’s near your ear and turns off the screen to prevent accidental key presses.
● Front Camera allows you to take pictures and videos of yourself.
● Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the
screen. Press and hold for a Device options menu, where you can turn the phone off or restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes.
● Back Key lets you return to the previous screen, or close a dialog box, options menu,
the Notifications panel, or onscreen keyboard.
● Home Key returns you to the Home screen. Press and hold to open the recently used
applications window, and access Task Manager and Google Search.
● Menu Key allows you to access a menu from most of your phone’s screens.
● Volume Key adjusts the volume of your phone’s sounds. From the Home screen, press to adjust master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an incoming call.
Phone Basics 7
● Cover Release allows you to lift the cover from the back of your phone.
● Infrared transmitter allows you to control other devices, such as a TV, in conjunction with apps like WatchON.
● Camera lets you take pictures and record videos.
● Flash helps illuminate subjects in low-light environments when the camera is focusing
and capturing a photo or video.
● Microphones allow other callers to hear you when you are using the speakerphone, and captures sound during recording.
● 3.5 mm Headset Jack allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
● Speaker plays ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
● USB Charger/Accessory Port allows you to connect the phone charger/USB cable (included) and other optional accessories (not included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Turn Your Phone On and Off

Use the Power/Lock Key to turn the phone On or Off.
Turn Your Phone On or Off
► Press and hold the Power/Lock Key.
The screen remains blank while your phone is off. If the phone is off during charging, the screen displays a charging animation.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
► To quickly turn the screen off, press the Power/Lock Key. Pressing the Power/Lock
Key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Phone Basics 8
Note: For information on how to adjust the time before the screen turns off, see Screen
Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock Key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen lock.

S Pen

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Air Gestures

Control your phone by making specific gestures with your hand above the Gesture sensor, located near the Earpiece at the top of your phone’s screen.
Air gestures include:
● Quick glance: When On, you can reach toward the device with the screen off to see
important information at a glance.
● Air jump: When On, you can scroll web pages in screen-sized jumps.
● Air browse: When On, you can move between pictures, pages, or music tracks.
● Air move: When On, you can move app shortcuts or Calendar events.
● Air call-accept: When On, you can wave your hand over the screen to answer incoming
calls.
To enable Air gestures:
■ Press and tap > Settings > My Device > Motions and gestures > Air gesture. For more information, see Motions and Gestures.

Motion Gestures

Control your phone with natural movements, like putting the device to your ear to call a contact displayed on the screen.
Motions include:
● Direct call: When On, you can lift the device to your ear while viewing a contact to call
the contact.
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● Smart alert: When On, you can lift the phone to receive notifications of missed calls and
notifications that occurred while the device was stationary.
● Zoom: When On, you can tilt the phone to zoom in or out when viewing pictures in
Gallery.
● Browse an image: When On, you can move the phone in a side-to-side motion to pan
from side to side while viewing an image.
● Mute/pause: When On, you can mute incoming calls and pause playback by turning the
phone screen-side down.
● Palm motion: When On, you can control your device by touching the screen with the
palm of your hand.
• Capture screen: When On, you can save a copy of the current screen to the
clipboard by swiping the side of your hand across the screen.
• Mute/pause: When On, you can mute incoming calls and pause playback by
covering the screen with your hand.
To enable Motion gestures:
■ Press and tap > Settings > My Device > Motions and gestures > Motion. For more information, see Motions and Gestures.

Smart Screen

Smart screen features allow you to have your phone automatically adjust screen timeout, rotation when it detects you are looking at the screen, and control scrolling and playback based whether you are facing the screen.
Smart screen features include:
● Smart stay: The screen will not time out as long as you are looking at it.
● Smart rotation: The screen automatically updates to match the angle at which you are
viewing it.
● Smart pause: The screen automatically pauses video playback when you look away
from the screen.
● Smart scroll: The screen will scroll according to the tilt of the phone and your face.
Smart screen uses the front camera to detect when you are facing the screen. Some factors that may affect the ability of the front camera to detect your face are:
● When the phone is not docked or held upright, for example when placed on a table.
● When the front camera cannot detect your face and eyes.
Phone Basics 10
● When the front camera is being used for the current application.
● When the source of light is behind you, or when using the phone in the dark.
Configure Smart Screen
Enable Smart screen features, and learn about using them.
■ Press and tap > Settings > My Device > Smart screen.

Air View

Air view allows you to hover your finger over items on the screen to display more information.
● Information preview: Hover over items to display information previews, extended text,
or enlarged images, depending on the type of item.
● Progress preview: Hover over a progress bar, such as for video playback, to display a
scene preview or elapsed playback time.
● Speed dial preview: Hover over a speed dial to display the name of the contact
assigned to the speed dial.
● Webpage magnifier: Hover over a webpage to magnify the content under your finger.
Configure Air View
Enable Air view features, and learn about using them.
■ Press and tap > Settings > My Device > Air view.

Voice Control

Use spoken commands to control and interact with your phone, such as:
● Incoming calls: When enabled, you can answer or reject calls with the voice commands
“Answer” and “Reject”. When you answer a call with the voice command, the Speaker will automatically be turned on for hands-free talking.
● Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop”
and “Snooze”.
● Camera: When enabled, you can take pictures with the voice commands “Smile”,
“Cheese”, “Capture” and “Shoot”.
● Music: When enabled, you can control the music player with the voice commands
“Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”.
Phone Basics 11
Configure Voice Control
Enable Voice control features, and learn about using them.
■ Press and tap > Settings > My Device > Voice control.

Multi Window

Multi Window allows you to use two apps on the same screen, in separate, resizable windows.
Enable Multi Window
Enable Multi window in the Display settings.
1. Press and tap > Settings > My device > Display.
2. Tap the check box beside Multi window to enable or disable the option.
Display Multi Window
After you enable Multi window in Display settings, you can control whether Multi window displays on the screen, for easy access to its features.
When Multi Window is enabled, it displays on the left side of the screen by default. You can drag the tab along the side of the screen, or tap the tab to open Multi Window, then drag Multi window to another edge of the screen (top, bottom, or side).
■ Touch and hold the Back Key.
Work With Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, or adjust the size of their display on the screen.
Use Multi Window to Launch Multiple Apps
When you drag an app from Multi window on top of an open app, both apps display in a split window.
■ While using one app, touch the tab to display Multi Window, and then touch and drag an app to the screen.
Adjust the Size of Apps in Multi Window
While using Multi Window, you can adjust the size of the two apps on the screen.
■ Touch and drag the border between the windows.
Phone Basics 12
Switch Multi Window App Positions
While using Multi Window, you can switch the position of the app windows on the screen.
■ Touch the border between the windows, then touch
Make a Multi Window App Full Screen
While using Multi Window, you can expand an app to full screen anytime.
■ Touch the border between the windows, then touch .

Touch Gestures

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap them with your finger.

Touch and Hold

To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

Swipe or Slide

To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 13

Drag

To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.

Flick

Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.

Rotate

For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard.
Note: You can control screen rotation with the Auto-rotate screen setting. To make this selection, press and then tap > Settings > My Device > Display > Auto-rotate
screen. See Auto-rotate screen for more information.

Pinch and Spread

“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Phone Basics 14
Tip: Pinching any Home screen will let you see thumbnails of all seven Home screens. Tap a
thumbnail to go straight to another Home screen.

Your Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Note: You can keep swiping in one direction to move through all the home screens, back to the home screen. The small circles toward the bottom of the screen let you know your current screen position.
Tip: Press to return to the main Home screen from any other screen.

Create Shortcuts

Learn how to add, move, or remove items from the home screen.
Add Shortcuts from the Applications Menu
1. Press to display the main Home screen, and then navigate to the desired screen.
2. Tap Apps to display applications, then scroll to locate your desired application.
3. Touch and hold the application icon, and then drag it to a position on the home screen.
4. Release the shortcut to place it on the screen.
Add Shortcuts from the Home screen
1. Press to display the main Home screen, and then navigate to the desired screen.
2. Touch and hold an empty area of the Home screen, and then tap Apps and widgets.
3. Touch and hold the application icon, and then drag it to a position on the home screen.
4. Release the shortcut to place it on the screen.
Remove a Shortcut
1. Press to display the main Home screen.
Phone Basics 15
2. Touch and hold the desired shortcut to unlock it from its location on the current screen.
3. Drag the icon to the Remove icon and release it. As you place the shortcut into the Trash, both items turn red.
Note: Removing a shortcut does not delete the application, it simply removes the shortcut from the home screen.

Add and Remove Primary Shortcuts

Primary shortcuts appear at the bottom of the main Home screen by default (Phone, Contacts, Messaging, Internet, and Apps).
You can change any of your primary shortcuts, except the Apps shortcut.
Note: Before replacing a primary shortcut, you must first add the replacement shortcut to the Home Screen. For more information, see Create Shortcuts.
Press to display the main Home screen. 1.
Touch and hold the primary shortcut you want to replace and then drag it to an empty 2.
space on any Home screen.
Scroll the Home screen to find the shortcut you want to add as the new primary shortcut. 3.
Touch and hold the new shortcut and then drag it to the empty space in the row of 4.
primary shortcuts. The new primary shortcut will now appear on all Home screens.

Add and Remove Widgets

Widgets are self-contained applications that reside either in your Widgets tab or on the main or extended Home screens. Unlike a shortcut, the Widget appears as an onscreen application. Widgets can include Contacts shortcuts, bookmarks, Facebook email accounts, and many other types of apps.
Add a Widget
Press to display the main Home screen, and then navigate to the desired screen. 1. Touch and hold an empty area of the Home screen, and then tap Apps and widgets > 2.
Widgets.
Touch and hold a widget, and then drag it to a position on the home screen. 3.
Release the widget to place it on the screen. 4.
®
status windows, Gmail and
Remove a Widget
1. Press to display the main Home screen.
Phone Basics 16
2. Touch and hold the desired widget. This unlocks it from its location on the current
Icon
Description
Bluetooth® is On
Bluetooth® paired
Wi-Fi® active
Smart screen enabled
Air gesture enabled
screen.
3. Drag the widget to the Remove icon and release it. As you place the widget into the Trash, both items turn red.
Note: Removing a widget does not delete the widget, it simply removes the widget from the current screen.

Extended Home Screens

In addition to the main home screen, your phone has six extended home screens to provide more space for adding icons, widgets, and more. Touch and hold the icon or widget and then drag across the screen to move from the main screen to an extended screen.
Note: You can have up to seven screens, including the Main home screen.

Recent Applications

You can access recently-used applications through a display of shortcuts to the applications themselves.
1. Press and hold from any screen to display recently used applications.
2. Tap an application to open it.

Notifications

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Status Bar

The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view notification alerts, touch and hold the status bar and drag it down.
Status Icons
Phone Basics 17
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