Samsung SMJ727V Users Manual

DRAFT–FOR INTERNAL USE ONLY

SMARTPHONE

This document is watermarked because certain important information in the document has not yet been verified.
This document has been sent to you as a draft and for informational purposes only.
The document should only be used for internal purposes and may not be distributed outside of the company.
Distributing the document outside of the company could result in legal exposure to the company if the preliminary,
unverified information in the draft turns out to be inaccurate.

User Manual

Please read this manual before operating

your device and keep it for future reference.

DRAFT–FOR INTERNAL USE ONLY

Legal

WARNING! This product contains chemicals known to
the State of California to cause cancer, birth defects, or
other reproductive harm. For more information, please
call 1-800-SAMSUNG (726-7864).

Intellectual Property

All Intellectual Property, as defined below, owned by
or which is otherwise the property of Samsung or its
respective suppliers relating to the SAMSUNG Phone,
including but not limited to, accessories, parts, or
software relating there to (the “Phone System”), is
proprietary to Samsung and protected under federal
laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to,
inventions (patentable or unpatentable), patents, trade
secrets, copyrights, software, computer programs, and
related documentation and other works of authorship.

You may not infringe or otherwise violate the rights
secured by the Intellectual Property. Moreover, you
agree that you will not (and will not attempt to)
modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create
source code from the software. No title to or ownership
in the Intellectual Property is transferred to you. All
applicable rights of the Intellectual Property shall
remain with SAMSUNG and its suppliers.

VZW_XXXXX_EN_UM_TN_XXX_120916_R0

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Open Source Software

Some software components of this product, including
but not limited to ‘PowerTOP’ and ‘e2fsprogs’,
incorporate source code covered under GNU General
Public License (GPL), GNU Lesser General Public
License (LGPL), OpenSSL License, BSD License and
other open source licenses. To obtain the source code
covered under the open source licenses, please visit:

opensource.samsung.com

Disclaimer of Warranties; Exclusion
of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY
CONTAINED ON THE WARRANTY PAGE ENCLOSED
WITH THE PRODUCT, THE PURCHASER TAKES THE
PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS
OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO THE MERCHANTABILITY OF THE PRODUCT
OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR
USE; THE DESIGN, CONDITION OR QUALITY OF THE

PRODUCT; THE PERFORMANCE OF THE PRODUCT;
THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE
OF THE PRODUCT WITH THE REQUIREMENTS OF
ANY LAW, RULE, SPECIFICATION OR CONTRACT
PERTAINING THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED TO
CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING
FROM THE BREACH OF THE EXPRESS WARRANTY,
INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS.

ii Legal

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Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES
OR INCOMPATIBILITIES CAUSED BY YOUR EDITING
OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF
OPERATING SYSTEM SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE
MAY CAUSE YOUR DEVICE AND APPLICATIONS TO
WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT
USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS

CUSTOMOS.

IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO
DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT
AUTHORIZATION, YOU WILL BE NOTIFIED ON THE
SCREEN THAT THE PHONE WILL NO LONGER OPERATE
AND BE INSTRUCTED TO POWER DOWN THE DEVICE.
YOU MUST THEN CONTACT YOUR CARRIER TO RESTORE
THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.

Samsung Knox

Samsung Knox is Samsung’s security platform and is
a mark for a Samsung device tested for security with
enterprise use in mind. Additional licensing fee may be
required. For more information about Knox, please refer
to: samsung.com/us/knox [090116]

iii Legal

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Samsung Electronics America, Inc.

Address:

85 Challenger Road
Ridgefield Park,
New Jersey 07660

Phone:
1-800-SAMSUNG (726-7864)

Internet Address:

samsung.com

©2016 Samsung Electronics America, Inc.
Samsung and Samsung Galaxy are trademarks

ofSamsungElectronics Co., Ltd.

Other marks are the property of their respective
owners.

Note: Some multimedia (audio/video) files contain
Digital Rights Management (DRM) technology to
verify you have the right to use the files. Preloaded
apps on your device may not be compatible with
DRM-protected files.

Note: Screen images are simulated. Appearance of
device may vary.

Do you have questions about your Samsung
Mobile Device?

For 24 hour information and assistance, we offer a new
FAQ/ARS System (Automated Response System) at:

samsung.com/us/support

The actual available capacity of the internal memory is
less than the specified capacity because the operating
system and default applications occupy part of the
memory. The available capacity may change when you
upgrade the device.

iv Legal

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Legal Information

Important legal information can be accessed in writing
on the mobile device or at samsung.com

READ THIS INFORMATION BEFORE USING YOUR
MOBILE DEVICE.

Samsung Limited Warranty - This product is covered

under the applicable Samsung Limited Warranty

INCLUDING ITS DISPUTE RESOLUTION PROCEDURE
and your right to opt out of arbitration within 30
calendar days of the first consumer purchase.
You may opt out by either sending an email to
[e-mail] with the subject line
“Arbitration Opt-Out” or by calling 1-800-SAMSUNG
(726 -7864). For more detailed procedures, please refer

to the “Dispute Resolution Procedures and Arbitration
and Opt-Out” section of the Limited Warranty.

Full written terms and detailed information about the
warranty and obtaining service are available on the
device at: Settings > About device > Legalinformation
> Samsung legal or you may access the online version
of the Health/Safety and Warranty guide for your

deviceat:

English

samsung.com/us/Legal/Phone-HSGuide

Spanish

samsung.com/us/Legal/Phone-HSGuide-SP

The online version of the End User License Agreement
(EULA) for your device can be found online at:

samsung.com/us/Legal/SamsungLegal-EULA4

v Legal

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Table of Contents

Getting Started ...............................1

Front View .....................................2

Back View ......................................3

Assemble Your Device ..........................4

Set Up Your Device ............................10

Set Up Accounts on Your Device ................12

Know Your Device .......................... 14

Home Screen ..................................15

Customize the Home Screen ....................16

Status Bar ................................... 20

Navigation .................................. 22

Notification Panel ............................ 24

Enter Text .................................... 26

Calling .......................................29

Phone Screen ................................ 30

Make and Answer Calls. . . . . . . . . . . . . . . . . . . . . . . . 32

Speed Dial ................................... 37

Emergency Calls .............................39

Set Up and Access Voicemail ...................41

Applications ................................43

Apps List ....................................44

Google Apps .................................48

vi

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Verizon Apps ..................................51

Additional Apps .............................. 52

Calculator .................................... 53

Calendar ..................................... 55

Camera and Video ............................ 58

Chrome ...................................... 63

Clock .......................................64

Contacts ......................................67

Email .........................................74

Galaxy Apps .................................. 78

Gallery ...................................... 79

Internet ..................................... 83

Message+ .................................... 87

Messages ...................................90

My Files .....................................94

SamsungNotes ..............................96

Settings .....................................98

How to Use Settings ..........................99

Connections ................................100

Sounds and Vibration .........................112

Notifications ................................117

Display ......................................118

Wallpapers and Themes ......................122

Advanced Features .......................... 124

Device Maintenance ..........................126

Applications Settings . . . . . . . . . . . . . . . . . . . . . . . . .131

Lock Screen and Security .................... 133

Cloud and Accounts ......................... 139

GoogleSettings ............................. 144

Accessibility ................................ 145

vii Table of Contents

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General Management ....................... 148

About Device ................................ 154

Software Update .............................155

viii Table of Contents

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Getting Started

Learn about your mobile device

hardware, assemblyprocedures,
and how to get started usingyour

new device.

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Front View

10

9

8

7

6

1. Earpiece: Listen to a call.

1

2

2. Proximity sensors: Detect the

3

4

5

presence of objects near the
device.

3. Front camera: Take

self-portraits and record videos
of yourself.

4. Power key: Press and hold

to turn the device on or off,
restart it, or for quick access to
Emergency mode. Press to lock
or wake up the screen.

5. Back: Return to the previous

screen, or close a dialog box,
menu, or keyboard.

6. Home key: Return to the Home

screen.

2 Front ViewGetting Started

7. Recent: Tap to display recent

apps.

8. Volume keys: Adjust the

volume of your device’s sounds
and audio playback.

9. Status light: Display a light

when the battery is charging
or fully charged, when a
notification arrives, or when
recording voice.

10. Microphone: Record audio and

detect voice commands.

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Back View

6

5

1. Rear camera: Take pictures and

1

2

3

4

record videos.

2. Flash: Illuminate subjects in

low-light environments when
taking a photo or recording
video.

3. Microphone: Record audio and

detect voice commands.

4. USB charger/Accessory port:

Connect the USBcharger

(included) and other optional
accessories (not included).

5. Headset jack: Connect an

optional headset.

6. Speaker: Play music and other

sounds.

3 Back ViewGetting Started

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Assemble Your Device

This section helps you to assemble your device.

Remove the Back Cover

1. Remove the back cover.

FPO

Use slot
to open
cover

2. Lift the cover up and to the left of the device.

FPO

4 Assemble Your DeviceGetting Started

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Caution: When removing the back cover, use the slot
next to the Volume key to gently lift the cover off.
Pulling on the Speaker (located next to Power button)
may cause damage.

Do not pull

onSpeaker.

FPO

Warning: Do not bend or twist the back cover
excessively. Using excessive force on the cover during
removal or installation of an internal component can
cause the material to break.

Install the SIM Card

When you subscribe to a cellular network, you are
provided with a plug-in SIM card. During activation,
your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),
available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of

small children.

5 Assemble Your DeviceGetting Started

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► Carefully slide the SIM card into the SIM card slot.

Make sure that the card’s gold contacts face

•

down into the device and that the card is
positioned as shown.

FPO

Caution: If the SIM card is not inserted correctly, the
device cannot detect it. Reorient the SIM card and place
it back into the slot if it isnot detected.

Install a Memory Card

You can also install an optional microSD™, microSDHC™,
or microSDXC™ memory card (notincluded) to add more

memory space to yourdevice.

Note: A memory card can be installed at any time. It is
not necessary to install it prior to using the device.

1. Remove the back cover. For more information, see
“Remove the Back Cover” on page4.

2. Slide the memory card into the slot with the gold
contacts facingdown.

FPO

6 Assemble Your DeviceGetting Started

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3. Replace the back cover. For more information, see
“Replace the Back Cover” on page7.

Install the Battery

The battery is installed in the back of the device.

1. Insert the battery into the opening on the back of
the device, making sure the connectors align.

FPO

Replace the Back Cover

The back cover should be replaced before using

thedevice.

1. Place the back cover onto the back of the device
and press down.

FPO

2. Press along the edge of the back cover until you
have a secure seal.

2. Gently press down to secure the battery.

•

7 Assemble Your DeviceGetting Started

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Charge the Battery

Your device is powered by a rechargeable, standard
Li-Ion battery. A USB charger (charging head and USB
cable) is included with the device, for charging the
battery from any standard outlet.

The battery comes partially charged. You can use the
device while charging.

Note: It is recommended you fully charge the battery
before using your device for the first time.

Caution: Use only charging devices and batteries that
are approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using
other accessories may invalidate your warranty and
may cause damage.

1. Insert the USB cable into the USB charger/
Accessory port.

FPO

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

8 Assemble Your DeviceGetting Started

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When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone at
regular intervals.

In this condition, your device conserves its remaining
battery power by dimming the screen.

When the battery level becomes too low, the device
automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color
(

) indicates a full charge.

You can also choose to display a percentage value.
Viewing a percentage value can provide a better idea
of the remaining charge on the battery. For more
information, see “Wallpapers and Themes” on page122.

9 Assemble Your DeviceGetting Started

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Set Up Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device
on or off.

Turn the Device On

To turn the device on:

► Press and hold the Power key until the device

turnson.

Turn the Device Off

To turn the device off:

1. Press and hold the Power key until the

Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan

restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan

seven seconds.

Initial Set Up

The first time you turn your device on, a Welcome
screen is displayed. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi-Fi® network, set up accounts, choose
location services, learn about your device’s features,
and more.

10 Set Up Your Device Getting Started

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Note: Voice Assistant provides voice prompts and
descriptions of items on the screen to improve
accessibility. During setup, you can enable or disable
Voice Assistant by pressing the Home key quickly three
times.

Unlock the Device

The default Screen lock on your device is Swipe.

Note: To choose a more secure screen lock, see
“Set a Screen Lock” on page133.

Secure Your Device

Use your device’s screen lock features to secure your
device.

Lock the Device

By default, the device locks automatically when the
screen times out.

To lock the device:

► Press the Power key.

To unlock the device:

► Press the Power key or Home key, and then drag

your finger across the screen.

11 Set Up Your Device Getting Started

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Set Up Accounts on Your Device

Samsung Account

Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings. Formore information, see“Accounts”
on page141.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Samsungaccount.

Google Account

Your new device uses your Google™ Account to fully
utilize its Android™ features, including Gmail™,

GoogleHangouts™, and the Google Play™ store.

When you turn on your device for the first time, set
up your existing Google Account or create a new

GoogleAccount.

– or –

To create a new Google Account or set up your Google
Account on your device at any time, use Accounts

settings. Formore information, see“Accounts” on

page141.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts.

3. Tap Addaccount > Google.

12 Set Up Accounts on Your DeviceGetting Started

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Factory Reset Protection

When you sign in to a Google Account on your device,
Factory Reset Protection is turned on. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your
permission. For example, if your device is lost or stolen
and a factory data reset is performed, only someone
with your Google Account username and password can
use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount

username and password. For more information, see
“Language and Input” on page148.

Caution: You should remove your Google Account
before shipping your device to Samsung or any other
service provider for service and before resetting the
device to factory settings.

Enable Factory Reset Protection

Adding a Google Account to your device automatically
turns on the Factory Reset Protection (FRP) security
feature. For more information, see google.com.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the
device.

1. From a Home screen, tap Apps > Settings.

2. Tap Cloud and accounts > Accounts > Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you
want to remove.

3. Tap Moreoptions > Remove account. Confirm
when prompted.

13 Set Up Accounts on Your DeviceGetting Started

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Know Your Device

Learn some of the key features of
your mobile device, including the
screens and icons, as well as how to
navigate the device and enter text
using the keyboard.

Warning: Please note that a touch screen responds
best to a light touch from the pad of your finger or a
capacitive stylus. Using excessive force or a metallic
object when pressing on the touch screen may damage
the tempered glass surface and void the warranty.

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Home Screen

7

FPO

6

5

4

1

2

3

1. Status bar: Displays device

status icons (right) and
notification icons (left).
For more information, see
“Status Bar” on page20.

2. App folder: Groups

multiple apps into a folder.

3. Apps list: Allows quick

access to all of your
applications.

4. Primary app shortcuts:

Displays these shortcuts
on all Home screens.

5. Home screen indicator:

Indicates which

Homescreen is currently

visible.

15 Home ScreenKnow Your Device

6. App shortcuts: Launches

your favorite applications.

7. Widget: Runs as a simple

application extension

(nota shortcut) on a
Homescreen.

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Customize the Home Screen

Customize your Home screens by adding application shortcuts, widgets, and

folders, andusing wallpapers.

To access Home screen manager:

► From a Home screen, pinch the screen.

– or –

Touch and hold an empty space on the screen.

Manage Home Screens

Your device comes with multiple Home screens to
hold app shortcuts and widgets. You can add, remove,
change the order of screens, as well as choose a
different main Home screen.

1. From a Home screen, pinch the screen.

2. Use these options to manage screens:

Add a screen: Swipe to the end of the screens,

•

and then tap Add.

Remove a screen: Touch and hold a screen, and

•

then drag it to Remove.

Set a screen as the main Home screen: Tap

•

Main Home screen at the top of a screen.

This screen is displayed when you press the

Homekey.

Change the order of screens: Touch and hold a

•

screen, and then drag it to a newposition.

16 Customize the Home ScreenKnow Your Device

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Wallpapers and Themes

Set visual themes for all system screens and icons on
your device. Change the look of the Home and Lock
screens with wallpaper. You can display a favorite
picture or choose from preloaded wallpapers.

1. From a Home screen, pinch the screen.

2. Tap Wallpapers and themes to customize.

For more information, see “Wallpapers and Themes” on
page122.

Widgets

Widgets are simple application extensions that

run on a Homescreen. There are many kinds of

widgets, including links to a specific contact,
Internet bookmarks, Gmail and email accounts, and

manyothers.

Add a Widget to a Home Screen

You can add a widget to a Home screen.

1. From a Home screen, pinch the screen.

2. Tap Widgets.

3. Touch and hold a widget, drag it to a Homescreen,
and release it.

Remove a Widget

You can remove a widget that you added to a Home
screen.

1. From a Home screen, touch and hold a widget to

releaseit.

2. Drag the widget to Remove and releaseit.

Note: Removing a widget does not delete the widget,

itjust removes the widget from the Home screen.

17 Customize the Home ScreenKnow Your Device

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Screen Grid

Change the number of icons that can be placed on each
Home screen by changing the Screen grid dimensions.

1. From a Home screen, pinch the screen.

2. Tap Screen grid.

3. Tap a dimension option (4 x 4, 4 x 5, or 5 x 5) to

preview its appearance. The numbers indicate how
many icons can be placed horizontally by how many
icons can be placed vertically.

4. Tap Apply to apply the selected dimensions.

App Shortcuts

You can use app shortcuts to launch an app from any
Home screen.

Add a Shortcut to a Home Screen

You can add a shortcut to a Home screen.

1. From a Home screen, tap Apps.

2. Touch and hold an app shortcut, drag it to a Home
screen, and then release it.

Remove a Shortcut

You can remove a shortcut that you added to a Home
screen.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Remove and releaseit.

Note: Removing a shortcut does not delete the app, it
just removes the shortcut from the Home screen.

Move a Shortcut

You can move a shortcut from one Home screen to
another.

1. Touch and hold an app shortcut to releaseit.

2. Drag the app shortcut to Move apps and

releaseit.

3. Swipe to a new Home screen.

4. Tap the shortcut to place it in the next available
location, or drag it to a specific location and

releaseit.

18 Customize the Home ScreenKnow Your Device

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Folders

Place folders on a Home screen to organize items.

Create a Folder

You can create an app folder on a Home screen.

1. From a Home screen, touch and hold an app
shortcut and drag it on top of another app shortcut
until a highlighted box appears.

2. Release the app shortcut to create the folder.

Enter folder name: Enter a name for the folder.

•

Palette: Change the color.

•

Add: Place more apps in the folder. Tap apps

•

to select them, and then tapAdd.

3. Tap anywhere outside of the folder to close it.

To add more apps, touch and hold an app

•

shortcut and drag it to the folder.

Remove a Folder from a Home Screen

You can remove a folder that you added to a Home
screen.

1. Touch and hold the folder until it detaches.

2. Drag the folder to Remove and release it.

Confirm when prompted.

19 Customize the Home ScreenKnow Your Device

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Status Bar

The Status bar at the top of the Home screen provides device information
(such as network status, battery charge, and time) on the right side and
notification alerts on the left.

Status Icons

Battery full: Battery is fully charged.

Battery low: Battery is low.

Battery charging: Battery is charging.

4G LTE active: The device is connected to a

4GLTE™ wireless network.

Signal strength: Cellular network signal
strength.

Network not available: No wireless network
is available.

Vibrate mode: Vibrate mode is enabled.

Mute mode: Mute mode is enabled.

Wi-Fi active: Wi-Fi is active.

Wi-Fi available: A Wi-Fi network is available.

20 Status BarKnow Your Device

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Notification Icons

Missed call: A call has been missed.

Call in progress: A call is in progress.

Call on hold: A call is on hold.

New email: New email has arrived.

New Gmail: New Gmail has arrived.

New voicemail: New voicemail message has

been received.

New message: New text or multimedia
message has arrived.

File download in progress: Download of a
file or app is in progress.

File upload in progress: File is being
uploaded or sent.

GPS active: Location service (GPS) is active
and acquiring a signal.

App updates available: App updates are
available from the Google Play store.

App updates complete: App installation or
updates are complete.

21 Status BarKnow Your Device