Samsung SM-J250F, SM-J250G, SM-J250Y User Guide

Download

SM-J250F

SM-J250F/DS SM-J250G SM-J250Y/DS

SM-J250G/DS

User Manual

English. 04/2018. Rev.1.3

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

9 Device layout and functions

12 Battery

16 SIM or USIM card

20 Memory card (microSD card)

22 Turning the device on and off

23 Initial setup

25 Samsung account

26 Transferring data from your previous

device

30 Understanding the screen

38 Notification panel

40 Entering text

Apps and features

42 Installing or uninstalling apps

44 Phone

49 Contacts

52 Messages

55 Internet

57 Email

58 Camera

68 Gallery

73 Multi window

76 Samsung Members

77 Samsung Notes

78 Calendar

79 Samsung Health

83 Voice Recorder

83 My Files

84 Clock

85 Calculator

86 Radio

87 Sharing content

88 Google apps

Table of Contents

Settings

90 Introduction

90 Connections

91 Wi-Fi

93 Bluetooth

95 Mobile Hotspot and Tethering

96 SIM card manager (dual SIM

models)

96 More connection settings

98 Sounds and vibration

98 Notifications

99 Display

100 Blue light filter

100 Changing the screen mode or

adjusting the display colour

Appendix

120 Troubleshooting

102 Screensaver

103 Wallpaper

103 Advanced features

105 Device maintenance

108 Apps

108 Lock screen and security

110 Secure Folder

114 Cloud and accounts

115 Backup and restore

115 Google

116 Accessibility

116 General management

118 Software update

119 User manual

119 About phone

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•

Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•

Depending on the region, you can view the regulatory information on the device. To view the information, launch the

information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Settings

app and tap

About phone

→

Regulatory

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.

•

When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

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When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

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During the initial setup after purchase or when restoring data

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When downloading large files

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When using apps that require more power or using apps for extended periods

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When playing high-quality games for extended periods

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When recording videos for extended periods

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When streaming videos while using the maximum brightness setting

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When connecting to a TV

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While multitasking (or, when running many apps in the background)

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When using Multi window

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When updating or installing apps while recording videos

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When downloading large files during a video call

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When recording videos while using a navigation app

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When using large amount of data for syncing with the cloud, email, or other accounts

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When using a navigation app in a car while the device is placed in direct sunlight

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When using the mobile hotspot and tethering feature

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When using the device in areas with weak signals or no reception

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When charging the battery with a damaged USB cable

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When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead

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When you are roaming

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

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Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

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Close apps that increase battery consumption or that run in the background when not in use.

•

Delete unnecessary files or unused apps.

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Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

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Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.

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Do not place the device in any areas that may overheat, such as on an electric heating mat.

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Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.

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Never use a damaged charger or battery.

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

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The supplied items are designed only for this device and may not be compatible with other devices.

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Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Speaker

Headset jack

Device layout

Flash

Touchscreen

Home key

Recents key

Front camera

Proximity sensor

Power key

Back key

Microphone

Multipurpose jack

GPS antenna

Flash

Speaker

Back cover

Rear camera

Volume key

Main antenna

Basics

•

Connectivity problems and battery drain may occur in the following situations:

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If you attach metallic stickers on the antenna area of the device

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If you attach a device cover made with metallic material to the device

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If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

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Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

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Do not cover the proximity sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.

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Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Keys

Key Function

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Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

Recents

Home

Back

Volume

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Tap to open the list of recent apps.

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Press to turn on the screen while the screen is locked.

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Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

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Tap and hold to access additional options for the current screen.

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Press to adjust the device volume.

Google

Basics

Battery

Installing the battery

Remove the back cover.

Be careful not to damage your fingernails when you remove the back cover.

Do not bend or twist the back cover excessively. Doing so may damage the cover.

Insert the battery with the battery’s gold-coloured contacts properly aligned with the

device’s contacts.

Basics

Replace the back cover.

Removing the battery

Remove the back cover.

Pull out the battery.

Basics

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

Plug the USB cable into the device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the charger from the device. Then, unplug the charger

from the electric socket.

Do not remove the battery before removing the charger. This may damage the device.

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

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When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

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Deactivate auto-syncing of apps that need to be synced, such as emails.

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Decrease the backlight time.

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Decrease the screen brightness.

Battery charging tips and precautions

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When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

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If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Use only a microSIM card.

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Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Remove the back cover and battery.

►

Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts

facing downwards.

Basics

►

downwards.

Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing

Insert the primary SIM or USIM card into SIM card slot 1 ( USIM card into SIM card slot 2 (

Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.

2 ).

1 ) and the secondary SIM or

Replace the battery and back cover.

Basics

Removing the SIM or USIM card

Remove the back cover and battery.

Pull out the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

Launch the card and tap the switch to activate it.

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

Customising SIM or USIM cards

Launch the USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

→

SIM card manager

, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

Launch the preferences for your cards in

Settings

app, tap

Connections

PREFERRED SIM CARD

→

SIM card manager

, and then set the feature

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

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When inserting a memory card into the device, the memory card’s file directory appears in the

Remove the back cover and battery.

Insert a memory card with the gold-coloured contacts facing downwards.

My Files

→

SD card

folder.

Replace the battery and back cover.

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

→

SD card

Remove the back cover and battery.

Pull out the memory card.

Replace the battery and back cover.

Settings

→

UNMOUNT

Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

app and tap

Device maintenance

Formatting the memory card

→

Storage

→ →

Storage settings

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

Launch the

→

SD card

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Settings

→

Format

app and tap

→

FORMAT

Device maintenance

→

Storage

→

Storage settings

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

•

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

•

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating

Emergency mode

conditions.

Deactivating emergency mode

To deactivate emergency mode, tap → hold the Power key, and then tap

Emergency mode

Disable Emergency mode

. Alternatively, press and

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

The initial setup procedures may vary depending on the device’s software and your region.

Turn on the device.

Select your preferred device language.

Select a language.

Select a Wi-Fi network and connect to it.

If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.

Follow the on-screen instructions to proceed the initial setup.

Set a screen lock method to protect your device. You can protect your personal

information by preventing others from accessing your device. To set the screen lock method later, tap

Not now

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up to date and secure across all of your devices. Refer to Samsung account for more information.

Select features you want to use and complete the initial setup.

The Home screen will appear.

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→

Help

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

Tap

2 3

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

Settings

app and tap

→

CREATE ACCOUNT

Cloud and accounts

→

Accounts

→

Add account

Settings

app

If you already have a Samsung account, register it to the device.

Launch the

Tap

Samsung account

Settings

app and tap

→

Cloud and accounts

→

Accounts

→

Add account

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Enter your email address and password, and then tap

If you forget your account information, tap your account information when you enter the required information and security code displayed that is on the screen.

Tap

DONE

to finish registering your Samsung account.

Forgotten your ID or password?

You can find

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.

Launch the

Tap

2 3

Samsung account

Tap OK, enter your Samsung account password, and then tap

Settings

app and tap

→ →

Remove account

Cloud and accounts

→

Accounts

REMOVE ACCOUNT

Transferring data from your previous device

You can transfer content, such as images, contacts, and messages, from your previous device via Smart Switch or from a backup of your data via Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

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Smart Switch

Transfer data between mobile devices via Smart Switch. If you do not have the app, download it from

Galaxy Apps

Play Store

Transferring data wirelessly via Wi-Fi Direct

Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

On both devices, download and install Smart Switch from

Galaxy Apps

Play Store

Place the devices near each other.

Launch

On the previous device, tap

On your device, tap

Follow the on-screen instructions to transfer data from your previous device.

Smart Switch

WIRELESS

on both devices.

WIRELESS

→

RECEIVE

→

SEND

→

CONNECT

and select the previous device type.

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Transferring backup data from a computer

Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

On the computer, visit www.samsung.com/smartswitch to download Smart Switch.

On the computer, launch Smart Switch.

If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.

Connect your previous device to the computer using the device’s USB cable.

On the computer, follow the on-screen instructions to back up data from the device.

Then, disconnect your previous device from the computer.

Connect your device to the computer using the USB cable.

On the computer, follow the on-screen instructions to transfer data to your device.

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Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

Backing up data

On your previous device, sign in to your Samsung account.

Launch the

•

Settings

If your device supports Samsung Cloud, launch the

accounts

The data backup method may vary depending on your model.

Some data will not be backed up. To check which data will be backed up, launch

Settings

the

settings

app, select the backup option, and back up your data.

→

Samsung Cloud

app, tap

Cloud and accounts

→

Backup settings

→

Restoring data

On your new device, launch the

→

Cloud

Tap and select the previous device from the devices list.

Restore

Settings

app and tap

Settings

, and then back up your data.

Samsung Cloud

Cloud and accounts

app, tap

→

Backup

Cloud and

→

Samsung

Tick the data types you want to restore and tap

RESTORE NOW

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Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately 2 seconds.

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Dragging

Tap and hold an item and drag it to the target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or to the right.

Spreading and pinching

Spread two fingers apart or pinch on the screen.

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Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

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You can use the following functions on the notification panel.

Quick setting buttons

Tap a notification and perform

various actions.

Launch Settings.

SIM and USIM card feature preferences. Tap to access the SIM card manager. (dual SIM models)

Block notifications from apps.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.

To rearrange buttons, tap

→

Button order

, tap and hold a button, and then drag it to

another location.

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Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter uppercase. For all caps, tap

it twice.

Enter symbols.

Change the keyboard settings.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap → languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

Changing the keyboard layout

→

Tap

Languages and types

3x4 keyboard

, a key has three or four characters. To enter a character, tap the

, select a language, and then select a keyboard layout to use.

corresponding key repeatedly until the desired character appears.

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Additional keyboard functions

Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.

•

: Enter text by voice.

Change the voice input settings.

Start or pause entering text by voice.

•

: Add an item from the clipboard.

•

: Enter emoticons.

•

: Change the keyboard for one-handed operation.

•

: Change the keyboard settings.

Copying and pasting

Tap and hold over text.

Drag or to select the desired text, or tap

Tap

Copy

Cut

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

To paste text that you have previously copied, tap

Select all

Paste

Clipboard

to select all text.

and select the text.

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.

Open the

Samsung

This app may not be available depending on the region or service provider.

folder and launch the

Galaxy Apps

app.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → then select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap → then select an option.

Settings

→

INSTALL

Auto-update apps

. To purchase

, and

Apps and features

Managing apps

Uninstalling apps and using app sleep mode

Tap and hold an app and select an option.

•

Disable

•

Sleep

the background.

•

Uninstall

Enabling apps

Launch the

: Disable selected default apps that cannot be uninstalled from the device.

: Put apps in sleep mode to save the battery by preventing them from running in

: Uninstall downloaded apps.

→

Settings

app, tap

Apps

→

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap the app.

To view your app permission settings, launch the and tap

To view or change app permission settings by permission category, launch the and tap grant permissions.

Permissions

Apps

→

If you do not grant permissions to apps, the basic features of the apps may not function properly.

. You can view the app’s permissions list and change its permissions.

→

App permissions

ALLOW

on the pop-up window to grant permissions to

Settings

. Select an item and tap the switches next to apps to

app and tap

Apps

. Select an app

Settings

app

Apps and features

Phone

Introduction

Make or answer voice and video calls.

Making calls

Launch the

If the keypad does not appear on the screen, tap

Tap to make a voice call, or tap to make a video call.

For dual SIM models, tap

Add the number to the contacts

Phone

app and enter a phone number.

or to make a voice call.

list.

to open the keypad.

Access additional options.

Preview the phone number.

Delete a preceding character.

Hide the keypad.

Apps and features

Making calls from call logs or contacts list

Tap

RECENTS

CONTACTS

, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the and then tap the

Swipe to call or send messages

switch to activate it.

Settings

app, tap

Advanced features

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

→

Speed dial

, select a speed dial number, and then add a

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making an international call

Tap to open the keypad if the keypad does not appear on the screen.

Tap and hold 0 until the + sign appears.

Enter the country code, area code, and phone number, and then tap .

For dual SIM models, enter the country code, area code, and phone number, and then tap

or .

Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the rejection message bar upwards.

To create various rejection messages, launch the

decline messages

, enter a message, and then tap .

Phone

app, tap →

Settings

→

Quick

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the calls.

Phone

app and tap

RECENTS

to view missed

Blocking phone numbers

Block calls from specific numbers added to your block list.

Launch the

Tap , select contacts, and then tap

To manually enter a number, tap

Phone

app and tap →

Enter phone number

Settings

DONE

→

Block numbers

, enter a phone number, and then

tap

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

switch to activate the feature.

Apps and features

Options during calls

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

call, the first call will be resumed.

•

Extra volume

•

Bluetooth

•

Speaker

the device away from your ears.

•

Keypad

: Dial a second call. The first call will be put on hold. When you end the second

: Increase the volume.

: Switch to a Bluetooth headset if it is connected to the device.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

Hide

: Open or close the keypad.

•

Mute

: Turn off the microphone so that the other party cannot hear you.

•

: End the current call.

During a video call

Tap the screen to use the following options:

•

: Access additional options.

•

Camera

•

Switch

•

Mute

•

Speaker

the device away from your ears.

: Turn off the camera so that the other party cannot see you.

: Switch between the front and rear cameras.

: End the current call.

: Turn off the microphone so that the other party cannot hear you.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

Apps and features

Adding a phone number to Contact

Adding a phone number to Contacts from the keypad

Launch the

Enter the number and tap

If the keypad does not appear on the screen, tap

Tap

Adding a phone number to Contacts from the calls list

1 2 3

Create contact

an existing contact.

Launch the

Tap a caller’s image, or tap a phone number →

Tap

CREATE CONTACT

number to an existing contact.

Phone

app.

ADD TO CONTACTS

to create a new contact, or tap

app and tap

to create a new contact, or tap

RECENTS

Details

to open the keypad.

Update existing

UPDATE EXISTING

to add the number to

to add the

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Launch the

Enter contact information.

Select a storage location.

Contacts

app, tap , and then select a storage location.

Add an image.

Enter contact information.

Open more information fields.

Depending on the selected storage location, the types of information you can save may vary.

Tap

SAVE

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

Launch the

IMPORT

Select a storage location to import contacts from.

Tick VCF files or contacts to import and tap

Select a storage location to save contacts to and tap

Contacts

app and tap →

Manage contacts

DONE

IMPORT

→

Import/Export contacts

Synching contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.

Launch the select the account to sync with, and then tap

Settings

app, tap

Cloud and accounts

Contacts (Samsung account)

→

Accounts

, select an account name,

Sync Contacts

→

Searching for contacts

Launch the

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it quickly.

•

Tap the search field at the top of the contacts list and enter search criteria.

Tap the contact’s image, or tap the contact’s name actions:

•

Contacts

: Add to favourite contacts.

/ : Make a voice or video call.

: Compose a message.

: Compose an email.

app.

→

Details

. Then take one of the following

Apps and features

Sharing contacts

You can share contacts with others by using various sharing options.

Launch the

Select contacts and tap

Select a sharing method.

Contacts

app and tap →

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.

•

The profile sharing feature may not be available depending on the region or service provider.

•

The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device.

Launch the

Contacts

app and select your profile.

Tap

EDIT

Tap

To use the profile sharing feature, your phone number must be verified. You can view your contacts’ updated profile information in

To set additional items to share, tap items you want to activate them.

To set a contact group to share your profile with, tap

, edit your profile, and tap

→

Profile sharing

, and then tap the switch to activate it.

SAVE

Contacts

Shared content

and tap the switches next to the

Share with

and select an option.

Apps and features

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list.

Launch the

Tick contacts and tap

Contacts

app and tap →

MERGE

Manage contacts

→

Merge contacts

Deleting contacts

Launch the

Select contacts and tap

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a contact’s name

Contacts

→

Details

app and tap →

DELETE

. Then tap →

Delete

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Launch the

Add recipients and tap

Messages

app and tap .

COMPOSE

Apps and features

Enter a message.

Access additional options.

Edit recipients.

Add recipients from the contacts list.

Attach files.

Enter a message.

Tap to send the message.

For dual SIM models, tap

or to send the message.

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Launch the

On the messages list, select a contact.

Messages

app and tap

CONVERSATIONS

Send the message.

Enter emoticons.

View your conversation.

To reply to the message, enter a message and tap

. For dual SIM models, tap or

Apps and features

Blocking unwanted messages

Block messages from specific numbers added to your block list.

Launch the

Tap

INBOX

To manually enter a number, tap

Messages

CONTACTS

app and tap →

, select a contact, and then tap .

Enter number

Settings

→

Block messages

, and then enter a phone number.

Setting the message notification

You can change notification sound, display options, and more.

Launch the

activate it.

Change the notification settings.

•

Notification sound

•

Vibrate when sound plays

•

Pop-up display

Messages

: Set the device to display messages in pop-up windows.

app, tap →

: Change the notification sound.

Settings

: Set the device to vibrate when you receive messages.

→

Notifications

→

Block numbers

, and then tap the switch to

•

Preview message

and in pop-up windows.

: Set the device to display message content on the locked screen

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the

reminder

, and then tap the switch to activate it. Then, tap the

Settings

app, tap

Accessibility

Messages

→

Notification

switch to activate it.

Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.

Browsing webpages

Open the

Tap the address field.

Enter the web address or a keyword, and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.

Bookmark the current webpage.

Samsung

folder and launch the

Internet

app.

Access additional options.

Refresh the current webpage.

Open the homepage.

Move between pages. Open the browser's tab

View your bookmarks, saved webpages, and recent browsing history.

manager.

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password.

Activating secret mode

In the toolbar at the bottom of the screen, tap using this feature for the first time, set whether to use a password for secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Tabs

→

TURN ON SECRET MODE

. If you are

Changing security settings

You can change your password.

Tap

→

Settings

→

Privacy

→

Secret mode security

→

Change password

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN OFF SECRET MODE

Apps and features

Email

Setting up email accounts

Set up an email account when opening

Open the

Enter the email address and password, and then tap

To manually register an email account, tap

Follow the on-screen instructions to complete the setup.

To set up another email account, tap

If you have more than one email account, you can set one as the default account. Tap

→ →

Samsung

Set default account

folder and launch the

→ →

for the first time.

MANUAL SETUP

app.

Add account

Sending emails

Tap to compose an email.

→

Add recipients and enter an email text.

Tap

SEND

to send the mail.

Reading emails

When emails, swipe downwards on the screen.

Tap an email on the screen to read it.

is open, the device will automatically retrieve new emails. To manually retrieve

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap it.

→ → your account name, and then tap the

Sync account

switch to activate

Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s privacy.

Launching Camera

Use the following methods to launch Camera:

•

Launch the

•

On the locked screen, drag outside the circle.

•

Camera

Some methods may not be available depending on the region or service provider.

Some camera features are not available when you launch the locked screen or when the screen is turned off while the screen lock method is set.

If photos you take appear blurry, clean the camera lens and try again.

app.

Camera

app from the

Apps and features

Using swipe gestures

Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects.

Switching cameras

On the preview screen, swipe upwards or downwards to switch between cameras.

Front camera previewRear camera preview

Changing shooting modes

On the preview screen, swipe to the right to open the shooting modes list.

Select a shooting mode you want.

Rear camera preview Shooting modes

Apps and features

Viewing filter effects

On the preview screen, swipe to the left to open the list of filter effects. You can apply a unique effect to your photos or videos.

After selecting a filter, tap the preview screen and take a photo or record a video.

This feature is only available in some shooting modes.

Rear camera preview Filter effects

Apps and features

Current mode

Basic shooting

Taking photos or recording videos

Tap the image on the preview screen where the camera should focus.

Tap to take a photo or tap to record a video.

Camera settings

Preview thumbnail

Options for

current shooting

mode

Switch between

the front and rear

cameras.

•

Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag on the zoom bar towards

•

To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag

•

To capture an image from the video while recording, tap .

•

To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap

•

The preview screen may vary depending on the shooting mode and which camera is being used.

on the adjustment bar towards or .

or .

Take a photo.

Record a video.

•

The camera automatically shuts off when unused.

•

Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.

•

The front camera features a wide-angle lens. Minor distortion may occur in wideangle photos or videos and does not indicate device performance problems.

Apps and features

Locking the focus (AF) and exposure (AE)

You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.

Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo.

This feature is available only in

Auto

mode.

Changing shooting modes

On the preview screen, swipe to the right to open the shooting modes list and select a mode.

•

Auto

: Take the best possible photos by setting the device to adjust the exposure and

colour of photos automatically.

•

Pro

: Adjust the exposure value, ISO sensitivity, and white balance manually while taking

photos.

•

Panorama

vertical direction.

•

Continuous shot

•

HDR (Rich tone)

soft and rich colours.

•

Night

: Create a panorama by taking consecutive photos in either a horizontal or

: Take a series of photos of moving subjects.

: Take multiple shots in various exposures and combine them to create

: Take brighter and clearer photos in low-light without using the flash.

•

Beauty face

•

Sports

•

Sound & shot

•

Selfie

: Take selfie shots and apply various effects, such as an airbrushed effect.

: Take a photo with lightened faces for gentler images.

: Take a photo of fast-moving subjects.

: Take a photo with sound.

Auto mode

Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.

On the shooting modes list, tap

Auto

Apps and features

Pro mode

Take photos while manually adjusting various shooting options, such as exposure value and ISO value.

On the shooting modes list, tap

to take a photo.

Pro

. Select options and customise the settings, and then tap

Available options

•

: Change the exposure value. This determines how much light the camera’s sensor

receives. For low-light situations, use a higher exposure.

: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.

: Select an appropriate white balance, so images have a true-to-life colour range. You

can set the colour temperature.

Panorama

Using panorama mode, take a series of photos and then stitch them together to create a wide scene.

To get the best shots using panorama mode, follow these tips:

•

Move the camera slowly in one direction.

•

Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.

•

Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.

On the shooting modes list, tap

Tap and move the device slowly in one direction.

Tap to stop taking photos.

Panorama

Apps and features

Continuous shot

Take a series of photos of moving subjects.

On the shooting modes list, tap

Tap and hold

to take several photos continuously.

Continuous shot

HDR (Rich tone)

Take photos with rich colours and reproduce details even in bright and dark areas.

On the shooting modes list, tap

HDR (Rich tone)

Without effect With effect

Night

Take a photo in low-light conditions, without using the flash.

On the shooting modes list, tap

Night

Beauty face

Take a photo with lightened faces for gentler images.

On the shooting modes list, tap

To apply beauty effect, tap information.

Beauty face

and select options. Refer to Applying beauty effects for more

Apps and features

Sports

Take a photo of fast-moving subjects.

On the shooting modes list, tap

Sports

Sound & shot

Take a photo with sound. The device identifies the photos with in

On the shooting modes list, tap

Sound & shot

Gallery

Selfie

Take self-portraits with the front camera. You can preview various beauty effects on the screen.

On the preview screen, swipe upwards or downwards, or tap to switch to the front

camera for self-portraits.

On the shooting modes list, tap

Selfie

Face the front camera lens.

When the device detects your face, show your palm to the front camera. After

recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.

To use various shooting options for the front camera, tap → and then tap the switches to activate them.

Shooting methods

Using the selfie flash

When taking self-portraits with the front camera in low-light situations, the touchscreen can serve as a flash.

On the preview screen, tap touchscreen will flash.

repeatedly until you reach . When you take a photo, the

Apps and features

Applying beauty effects

You can modify facial features, such as your skin tone or face shape, before taking selfportraits.

This feature is available only in

On the preview screen, tap

Select the options below to apply beauty effects to your face on the preview screen and

take a photo of yourself.

•

Skin Tone

•

Slim Face

•

Large Eyes

: Make your skin appear brighter and clearer.

: Adjust the face shape and make your face appear slimmer.

: Make your eyes appear bigger.

Selfie

mode.

Camera settings

Quick settings

On the preview screen, use the following quick settings.

The available options may vary depending on the shooting mode and which camera is being used.

•

: Turn on and off the full preview screen.

•

: Select a metering method. This determines how light values are calculated.

Centre-weighted

exposure of the shot. calculate the exposure of the shot.

•

: Activate or deactivate the flash.

Do not use the flash close to your eyes. Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.

•

: Set the device to record sound before or after taking a photo.

uses the light in the centre portion of the shot to calculate the

Spot

uses the light in a concentrated centre area of the shot to

Matrix

averages the entire scene.

Apps and features

Camera settings

On the preview screen, tap . Some options may not be available depending on the shooting mode.

REAR CAMERA

•

Picture size

quality photos, but they will take up more memory.

•

Video size

quality videos, but they will take up more memory.

•

Timer

FRONT CAMERA

•

Picture size

: Select the length of the delay before the camera automatically takes a photo.

: Select a resolution for photos. Using a higher resolution will result in higher

: Select a resolution for videos. Using a higher resolution will result in higher

: Select a resolution for photos. Using a higher resolution will result in higher

quality photos, but they will take up more memory.

•

Video size

quality videos, but they will take up more memory.

•

Save pictures as previewed

scene, when taking photos with the front camera.

•

Shooting methods

•

Timer

COMMON

•

Grid lines

•

Location tags

•

: Select a resolution for videos. Using a higher resolution will result in higher

: Invert the image to create a mirror-image of the original

: Select shooting options to use.

: Select the length of the delay before the camera automatically takes a photo.

: Display viewfinder guides to help composition when selecting subjects.

: Attach a GPS location tag to the photo.

GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.

Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting.

•

Review pictures

: Set the device to show photos after capturing them.

Apps and features

•

Quick launch

quickly.

This feature may not be available depending on the region or service provider.

•

Storage location

•

Floating Camera button

screen. This feature is available only in

•

Volume key function

zoom in or out.

•

Reset settings

•

Members for more information.

: Set the device to launch the camera by pressing the Home key twice

: Select the memory location for storage.

: Add a camera button that you can place anywhere on the

: Set the device to use the Volume key to control the shutter or

: Reset the camera settings.

: Ask questions or view frequently asked questions. Refer to Samsung

Auto

and

Selfie

modes.

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.

Apps and features

Viewing images and videos

Viewing images

Launch the

Select an image.

Add the image to favourites.

Gallery

app and tap

PICTURES

Access additional options.

Draw on the image.Add a sticker.

Share the image with others.Apply a filter or effect.

Modify the image.

You can create a GIF animation or collage from multiple images. Tap →

Collage

, and then select images. You can select up to six images for your collage.

Searching for images

Launch the people, documents, shooting mode, and more.

To search for images by entering keywords, tap the search field.

Gallery

app and tap to view images sorted by category, such as location,

Delete the image.

Animate

Apps and features

Access additional

Viewing videos

Launch the

Select a video to play. Video files show the icon on the preview thumbnail.

previous video.

Tap and hold to

fast-forward by

dragging the bar.

Lock the playback

Switch to the

pop-up video

Gallery

Skip to the

rewind.

Rewind or

screen.

player.

app and tap

PICTURES

options.

Skip to the next video. Tap and hold to fast-forward.

Pause and resume playback.

Change screen ratio.

Create a GIF animation.

Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume.

Apps and features

Viewing albums

You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list.

Launch the

Gallery

app, tap

ALBUMS

, and then select an album.

Viewing stories

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos.

Creating stories

Create stories with various themes.

Launch the

Tap →

Tick images or videos to include in the story and tap

Gallery

Create story

app and tap

STORIES

DONE

Enter a title for the story and tap

To add images or videos to a story, select a story and tap

To remove images or videos from a story, select a story, tap

→

remove, and then tap

Remove from story

CREATE

ADD

Deleting stories

Launch the

Tap and hold a story to delete, and tap

Gallery

app and tap

STORIES

DELETE

→

Edit

, tick images or videos to

Apps and features

Syncing images and videos with Samsung Cloud

You can sync images and videos saved in other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.

Launch the activate it. Images and videos captured on the device will be automatically saved to Samsung Cloud.

Gallery

app, tap →

Settings

Gallery

, and then tap the

with Samsung Cloud and access them from

Samsung Cloud

switch to

Deleting images or videos

Deleting an image or a video

Select an image or a video and tap at the bottom of the screen.

Deleting multiple images and videos

On the Gallery screen, tap and hold an image or a video to delete.

Tick the images or videos to delete.

Tap

DELETE

Apps and features

Multi window

Introduction

Multi window lets you run two apps at the same time in the split screen view.

Some apps may not support this feature.

Split screen view

Tap to open the list of recently used apps.

Swipe upwards or downwards and tap on a recent app window.

The selected app will launch in the upper window.

In the lower window, swipe upwards or downwards to select another app to launch.

To launch apps not in the list of recently used apps, tap

APP LIST

and select an app.

Apps and features

Using additional options

Tap the bar between the app windows to access additional options.

Switch locations between app windows.

Close the app.

Adjusting the window size

Drag the bar between the app windows up or down to adjust the size of the windows.

When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.

Apps and features

Minimising the split screen view

Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.

To close the minimised split screen view, open the notification panel and tap the the Multi window notification.

icon on

Sharing text or images between windows

Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.

Some apps may not support this feature.

Apps and features

Samsung Members

and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. can help you solve any problems you might encounter while using your device.

Additional options

offers support services to customers, such as device problem diagnosis,

Samsung Members

Send feedback.

•

This app’s availability and supported features may vary depending on the region or service provider.

•

To submit your feedback or post your comments, you must sign in to your Samsung account. Refer to Samsung account for more information.

Apps and features

Samsung Notes

Introduction

Create notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert images or voice recordings into your notes.

Creating notes

Launch the

Select an input method from the toolbar at the top of the screen and compose a note.

Pen

Tap

Brush

Tap

Enter text using the keyboard.

Write or draw with pens.

When you are finished composing the note, tap

Samsung Notes

to write or draw.

to paint with various brushes.

app and tap

ALL

→ .

SAVE

Paint with brushes.

Deleting notes

Launch the

category.

Tap and hold a note to delete.

To delete multiple notes, tick more notes to delete.

Tap .

Samsung Notes

app, tap

ALL

, or tap

COLLECTIONS

, and then select a

Apps and features

Calendar

Introduction

Manage your schedule by entering upcoming events or tasks in your planner.

Creating events

Launch the

If the date already has saved events or tasks in it, tap the date and tap

Enter event details.

Enter the location of the event.

Calendar

Enter a title.

Set an alarm.

Add a note.

app and tap or double-tap a date.

Set a start and end date for the event.

Select a calendar to use or sync with.

Attach a map showing the location of the event.

Tap

Add more details.

SAVE

to save the event.

Apps and features

Creating tasks

Launch the

Tap and enter task details.

Tap

SAVE

Calendar

to save the task.

app and tap

VIEW

→

Tasks

Syncing events and tasks with your accounts

Launch the and then tap

To add accounts to sync with, launch the

Add account

will appear on the list.

Settings

Calendar (Samsung account)

. Then, select an account to sync with and sign in. When an account is added, it

app, tap

Cloud and accounts

Sync Calendar

Calendar

→

Accounts

app and tap →

, select an account service,

Samsung Health

Manage calendars

→

Introduction

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness.

Starting Samsung Health

When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.

Open the

Follow the on-screen instructions to complete the setup.

Samsung

folder and launch the

Samsung Health

app.

Apps and features

Using Samsung Health

You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips.

Open the

Samsung

folder and launch the

Some features may not be available depending on the region.

Monitor your health and fitness.

Set your daily goals and track

your progress.

Samsung Health

app.

Compare your step count records with other Samsung Health users or compete with your friends.

View and manage trackers.

View guide messages or

notifications from Samsung

Health.

To add items to the Samsung Health screen, tap → under each tab.

•

GOALS

•

PROGRAMMES

•

GENERAL TRACKERS

•

EXERCISE TRACKERS

•

PARTNER APPS

: Set your daily fitness goals and view your progress.

: Use customisable exercise programmes.

: Monitor your activities, food intake, and body measurements.

: Add trackers of various exercises and monitor your activities.

: View available partner apps and download them.

Manage items

, and then select items

Apps and features

TOGETHER

Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the

Steps leaderboard

. On the Samsung Health screen, tap

TOGETHER

Steps

The device counts the number of steps you take and measures the distance travelled.

On the Samsung Health screen, tap the steps tracker.

Current step total

Target

•

You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached.

•

If you use the steps tracker while travelling by car or train, vibration may affect your step count.

Apps and features

Additional information

•

Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

•

The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.

•

Samsung Health applications and its service can be changed or discontinued without prior notice.

•

The purpose for data collection is limited to providing the service that you have requested, including providing additional information to enhance your wellness, sync data, data analysis and statistics or to develop and provide better services. (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes. You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu. To delete any data you have shared with social networks or transferred to storage devices, you must delete them separately.

•

You may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices. Access to Samsung Health information by such additional services or third party devices will only be permitted with your express approval.

•

You assume full responsibility for the inappropriate use of data shared on social networks or transmitted to others. Use caution when sharing your personal data with others.

•

If the device is connected to measuring devices, verify the communication protocol to confirm proper operation. If you use a wireless connection, such as Bluetooth, the device may be affected by electronic interference from other devices. Avoid using the device near other devices that transmit radio waves.

•

Please read Terms and Conditions and Privacy Policy of Samsung Health carefully before using it.

Apps and features

Voice Recorder

Use this app to record or play voice memos.

Open the

Tap to start recording. Speak into the microphone.

Tap

While making a voice recording, tap

Samsung

to pause recording.

folder and launch the

Voice Recorder

BOOKMARK

app.

to insert a bookmark.

Start recording.

Tap to finish recording.

Enter a file name and tap

SAVE

My Files

Access and manage various files stored in the device.

Open the

View files that are stored in each storage. You can also view files in your device or a memory card by category.

To free up the device’s storage, tap

Samsung

folder and launch the

→

Get more space

My Files

app.

To search for files or folders, tap

Apps and features

Clock

Introduction

Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.

ALARM

Launch the

Clock

app and tap

ALARM

Setting alarms

Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set

SAVE

other various alarm options, and then tap

To open the keypad to enter an alarm time, tap the time input field.

To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.

Stopping alarms

Tap

DISMISS

SNOOZE

to stop an alarm. If you have previously enabled the snooze option, tap

to repeat the alarm after a specified length of time.

Deleting alarms

Tap and hold an alarm, tick alarms to delete, and then tap

DELETE

WORLD CLOCK

Launch the

Creating clocks

Tap , enter a city name or select a city from the globe, and then tap

Deleting clocks

Tap and hold a clock, tick clocks to delete, and then tap

Clock

app and tap

WORLD CLOCK

DELETE

ADD

Apps and features

STOPWATCH

Launch the

Tap

2 3

START

To record lap times while timing an event, tap

Tap

STOP

To restart the timing, tap

To clear lap times, tap

Clock

to time an event.

to stop timing.

app and tap

RESET

STOPWATCH

RESUME

LAP

TIMER

Launch the

Set the duration, and then tap

To open the keypad to enter the duration, tap the duration input field.

Clock

app and tap

TIMER

START

Tap

DISMISS

when the timer goes off.

Calculator

Perform simple or complex calculations.

Launch the

Rotate the device to landscape orientation to display the scientific calculator. If disabled, tap

To see the calculation history, tap

KEYPAD

To clear the history, tap

To use the unit conversion tool, tap or temperature, into other units.

Calculator

app.

to display the scientific calculator.

HISTORY

→

CLEAR HISTORY

. To close the calculation history panel, tap

. You can convert various values, such as area, length,

Auto rotate

Apps and features

Add the current radio station to

Record a song from the FM radio.

Radio

Listening to the FM radio

Launch the

Radio

app.

Before you use this app, you must connect a headset, which serves as the radio antenna.

•

The FM radio scans and saves available stations automatically when running for the first time.

•

This app may appear on the Apps screen depending on the region or service provider.

Tap

to turn on the FM radio. Select the radio station you want from the stations list.

the favourites list.

Turn the FM radio on or off.

Access additional options.

Enter radio station frequency

manually.

Search for an available radio station.

Fine-tune the frequency.

View the list of favourite stations.

Scan and save available stations

automatically.

Scanning radio stations

Launch the

Tap

STATIONS

available stations automatically.

Select the radio station you want from the stations list.

Radio

→

app.

SCAN

View the list of available stations.

, and then select a scan option. The FM radio scans and saves

Apps and features

Sharing content

Share content by using various sharing options. The following actions are an example of sharing images.

You may incur additional charges when sharing files via the mobile network.

Launch the

Tap and select a sharing method, such as message and email.

When you have a communication or sharing history, the people you contacted will appear on the sharing options panel. To directly share content with them via the corresponding app, select a person’s icon. If the feature is not activated, launch the activate it.

Gallery

Settings

app and select an image.

app, tap

Advanced features

, and then tap the

Direct share

switch to

Using additional features

•

Link Sharing

them with others via a Web link or a code. To use this feature, your phone number must be verified.

When the image is sent to the recipients’ devices, a notification will appear on their devices. Tap the notification to view or download the image.

: Share large files. Upload files to the Samsung storage server and share

Apps and features

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.

To view more app information, access each app’s help menu.

Some apps may not be available or may be labelled differently depending on the region or service provider.

Chrome

Search for information and browse webpages.

Gmail

Send or receive emails via the Google Mail service.

Maps

Find your location on the map, search the world map, and view location information for various places around you.

Play Music

Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.

Play Movies & TV

Purchase or rent videos, such as movies and TV programmes, from

Play Store

Drive

Store your content on the cloud, access it from anywhere, and share it with others.

Apps and features

YouTube

Watch or create videos and share them with others.

Photos

Search for, manage, and edit all your photos and videos from various sources in one place.

Google

Search quickly for items on the Internet or your device.

Duo

Make a simple video call.

Settings

Introduction

Customise settings for functions and apps. You can make your device more personalised by configuring various setting options.

Launch the

To search for settings by entering keywords, tap

Settings

app.

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth.

On the Settings screen, tap

•

Wi-Fi

: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or

other network devices. Refer to Wi-Fi for more information.

•

Bluetooth

devices. Refer to Bluetooth for more information.

•

Data usage

: Use Bluetooth to exchange data or media files with other Bluetooth-enabled

: Keep track of your data usage amount and customise the settings for the

Connections

limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.

•

Flight mode

only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

: Set the device to disable all wireless functions on your device. You can use

Settings

•

Mobile Hotspot and Tethering

device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot

and Tethering for more information.

•

Mobile networks

•

SIM card manager

SIM card settings. Refer to SIM card manager (dual SIM models) for more information.

•

Location

•

More connection settings

connection settings for more information.

: Change settings for location information permissions.

: Configure your mobile network settings.

(dual SIM models): Activate your SIM or USIM cards and customise the

: Use the device as a mobile hotspot to share the

: Customise settings to control other features. Refer to More

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

Turn off Wi-Fi to save the battery when not in use.

Connecting to a Wi-Fi network

On the Settings screen, tap

Select a network from the Wi-Fi networks list.

Networks that require a password appear with a lock icon. Enter the password and tap

CONNECT

•

Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks

Connections

→

Wi-Fi

, and then tap the switch to activate it.

and tap

•

If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.

FORGET

Settings

Wi-Fi Direct

Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

On the Settings screen, tap

Tap

Sending and receiving data

You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device.

Wi-Fi Direct

The detected devices are listed.

If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

Select a device to connect to.

The devices will be connected when the other device accepts the Wi-Fi Direct connection request.

Launch the

Gallery

app and select an image.

Connections

→

Wi-Fi

, and then tap the switch to activate it.

Tap →

Accept the Wi-Fi Direct connection request on the other device.

If the devices are already connected, the image will be sent to the other device without the connection request procedure.

Ending the device connection

On the Settings screen, tap

Tap

2 3

Wi-Fi Direct

The device displays the connected devices in the list.

Tap the device name to disconnect the devices.

Wi-Fi Direct

and select a device to transfer the image to.

Connections

→

Wi-Fi

Settings

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

•

Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.

•

Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.

•

Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.

•

Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).

Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

On the Settings screen, tap

activate it.

The detected devices will be listed.

Select a device to pair with.

If the device you want to pair with is not in the list, request that the device turns on its visibility option. Refer to the other device’s user manuals.

Your device is visible to other devices while the Bluetooth settings screen is open.

Accept the Bluetooth connection request on your device to confirm.

Connections

→

Bluetooth

, and then tap the switch to

The devices will be connected when the other device accepts the Bluetooth connection request.

Settings

Sending and receiving data

Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

Launch the

Tap →

If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.

If the device you want to pair with is not in the list, request that the device turns on its visibility option.

Accept the Bluetooth connection request on the other device.

Gallery

Bluetooth

app and select an image.

, and then select a device to transfer the image to.

Unpairing Bluetooth devices

On the Settings screen, tap

The device displays the paired devices in the list.

Tap next to the device name to unpair.

Connections

→

Bluetooth

Tap

Unpair

Settings

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.

On the Settings screen, tap

You may incur additional charges when using this feature.

•

Mobile Hotspot

with computers or other devices.

•

Bluetooth tethering

connection with computers or other devices via Bluetooth.

•

USB tethering

a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.

: Use the mobile hotspot to share the device’s mobile data connection

: Use USB tethering to share the device’s mobile data connection with

Connections

: Use Bluetooth tethering to share the device’s mobile data

→

Mobile Hotspot and Tethering

Using the mobile hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.

On the Settings screen, tap

Hotspot

Tap the switch to activate it.

The networks list.

To set a password for the mobile hotspot, tap the level of security. Then, enter a password and tap

On the other device’s screen, search for and select your device from the Wi-Fi networks

list.

On the connected device, use the device’s mobile data connection to access the Internet.

icon appears on the status bar. Other devices can find your device in the Wi-Fi

Connections

→

Mobile Hotspot and Tethering

→

Configure Mobile Hotspot

SAVE

→

and select

Mobile

Settings

SIM card manager (dual SIM models)

Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM

or USIM cards (dual SIM models) for more information.

On the Settings screen, tap

•

Calls

: Select a SIM or USIM card for voice calls.

•

Text messages

•

Mobile data

•

Confirm SIM card for calls

up window when returning a call or calling from a message. The pop-up window will appear only if the SIM or USIM card used for the previous call or message is different from your preferred SIM or USIM card.

•

Dual SIM always on

card during a call.

When this feature is enabled, you may incur additional charges for call forwarding depending on the region or service provider.

: Select a SIM or USIM for messaging.

: Select a SIM or USIM card for data services.

Connections

: Set the device to display the SIM or USIM card selection pop-

: Set the device to allow incoming calls from the other SIM or USIM

→

SIM card manager

More connection settings

Customise settings to control other features.

On the Settings screen, tap

•

Nearby device scanning

•

Printing

for available printers or add one manually to print files. Refer to Printing for more information.

•

VPN

: Configure settings for printer plug-ins installed on the device. You can search

: Set up and connect to virtual private networks (VPNs).

Connections

: Set the device to scan for nearby devices to connect to.

→

More connection settings

Settings

Printing

Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.

Some printers may not be compatible with the device.

Adding printer plug-ins

Add printer plug-ins for printers you want to connect the device to.

On the Settings screen, tap

Download plug-in

Search for a printer plug-in in

Select a printer plug-in and install it.

Select the printer plug-in and tap the switch to activate it.

The device searches for printers that are connected to the same Wi-Fi network as your device.

Select a printer to add.

To add printers manually, tap →

Printing content

Connections

Play Store

Add printer

→

More connection settings

→

Printing

→

While viewing content, such as images or documents, access the options list, tap

→

All printers...

Printing methods may vary depending on the content type.

, and then select a printer.

→

Settings

Sounds and vibration

Change settings for various sounds on the device.

On the Settings screen, tap

•

Sound mode

•

Vibrate while ringing

•

Use Volume keys for media

press the Volume key.

•

Volume

notifications.

•

Ringtone

•

Vibration pattern

•

Notification sounds

•

Do not disturb

except for allowed exceptions.

•

Touch sounds

: Set the device to use sound mode, vibration mode, or silent mode.

: Set the device to vibrate and play a ringtone for incoming calls.

: Adjust the volume level for call ringtones, music and videos, system sounds, and

(single SIM models): Change the call ringtone.

(dual SIM models): Change the ringtones for calls or notifications.

: Select a vibration pattern.

: Change the notification sound settings for each app.

: Set the device to mute incoming calls, notification sounds, and media,

: Set the device to sound when you select an app or option on the

Sounds and vibration

: Set the device to adjust the media volume level when you

touchscreen.

•

Screen lock sounds

•

Charging sound

•

Dialling keypad tones

•

Keyboard sound

•

Sound quality and effects

: Set the device to sound when you lock or unlock the touchscreen.

: Set the device to sound when it is connected to a charger.

: Set the device to sound when you tap the buttons on the keypad.

: Set the device to sound when a key is touched.

: Configure additional sound settings.

Notifications

Change the notification settings for each app.

On the Settings screen, tap

To customise notification settings, tap

•

Allow notifications

•

Show silently

: Set the device to mute notification sounds and hide notification previews.

Notifications

: Allow notifications from the selected app.

ADVANCED

and select an app.

Settings

•

On lock screen

locked.

•

Set as priority

: Show or hide notifications from the selected app when the device is

: Display notifications at the top of the notification panel and include them

in the allowed list when

Do not disturb

is activated.

Display

Options

Change the display and the Home screen settings.

On the Settings screen, tap

•

Brightness

•

Outdoor mode

conditions.

•

Blue light filter

light filter for more information.

•

Screen mode

: Adjust the brightness of the display.

: Activate outdoor mode to make the display easier to see in bright

: Activate the blue light filter and change the filter settings. Refer to Blue

: Change the screen mode to adjust the display’s colour and contrast.

Display

•

Font

: Change the font size and type.

•

Home screen

screen and more.

•

Easy mode

Home screen.

•

Icon frames

•

Status bar

bar.

•

Screen timeout

backlight.

•

Screensaver

: Change the size of the grid to display more or fewer items on the Home

: Switch to easy mode to display larger icons and apply a simpler layout to the

: Set whether to display shaded backgrounds to make icons stand out.

: Customise the settings for displaying notifications or indicators on the status

: Set the length of time the device waits before turning off the display’s

: Set the device to launch a screensaver when the device is charging.

Settings

Blue light filter

Reduce eye strain by limiting the amount of blue light emitted by the screen.

While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied.

On the Settings screen, tap

switch to activate it.

Drag the adjustment bar to adjust the filter’s opacity.

To set the schedule to apply the blue light filter to the screen, tap the

scheduled

•

Sunset to sunrise

the morning, based on your current location.

•

Custom schedule

switch to activate it and select an option.

: Set the device to apply the blue light filter at night and turn it off in

: Set a specific time to apply the blue light filter.

Display

→

Blue light filter

, and then tap the

Turn on as

Turn on now

Changing the screen mode or adjusting the display colour

Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the balance by colour value.

Adaptive display

mode, you can adjust the display colour

Changing the screen mode

On the Settings screen, tap

•

Adaptive display

display. You can also adjust the display colour balance by colour value.

•

AMOLED cinema

•

AMOLED photo

•

Basic

: This is set as default and is suitable for general use.

•

You can adjust the display colour only in

•

Adaptive display

•

You cannot change the screen mode while applying the blue light filter.

: This optimises the colour range, saturation, and sharpness of your

: This is suitable for viewing images.

Display

: This is suitable for watching videos.

mode may not be compatible with third-party apps.

→

Screen mode

and select a mode you want.

Adaptive display

mode.

100

Samsung SM-J250F, SM-J250G, SM-J250Y User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Basics

Read me first

Device overheating situations and solutions

Device layout and functions

Battery

SIM or USIM card

Memory card (microSD card)

Turning the device on and off

Initial setup

Samsung account

Transferring data from your previous device

Understanding the screen

Notification panel

Entering text

Apps and features

Installing or uninstalling apps

Phone

Contacts

Messages

Internet

Email

Camera

Gallery

Multi window

Samsung Members

Samsung Notes

Calendar

Samsung Health

Voice Recorder

My Files

Clock

Calculator

Radio

Sharing content

Google apps

Settings

Introduction

Connections

Wi-Fi

Bluetooth

Mobile Hotspot and Tethering

SIM card manager (dual SIM models)

More connection settings

Sounds and vibration

Notifications

Display

Blue light filter

Changing the screen mode or adjusting the display colour