Please read this manual before using the device to ensure safe and proper use.
t
Descriptions are based on the device’s default settings.
t
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
t
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
t
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
t
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
t
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
t
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
t
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
t
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
t
Depending on the region, you can view the regulatory information on the device. To view
Apps
the information, tap
Settings
About device
Regulatory information
.
4
Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
t
Device
t
Battery
t
Quick start guide
t
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
t
The supplied items are designed only for this device and may not be compatible
with other devices.
t
Appearances and specifications are subject to change without prior notice.
t
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
t
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
t
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
5
Basics
Device layout
Front camera
Touchscreen
Home key
Recents key
Multipurpose jack
Receiver
Power key
Back key
Microphone
Headset jack
Flash
Rear camera
Back cover
Main antenna
GPS antenna
Volume key
Loud speaker
6
Basics
t
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
t
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
t
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Keys
KeyFunction
Power
Recents
Home
Back
Volume
t
Press and hold to turn the device on or off.
t
Press to turn on or lock the screen.
t
Tap to open the list of recent apps.
t
Press to turn on the screen while the screen is locked.
t
Press to return to the Home screen.
t
Tap to return to the previous screen.
t
Press to adjust the device volume.
7
Basics
Battery
Installing the battery
Remove the back cover.
1
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
Insert the battery with the battery’s gold-coloured contacts properly aligned with the
2
device’s contacts.
1
2
8
Basics
Replace the back cover.
3
Removing the battery
Remove the back cover.
1
Pull out the battery.
2
9
Basics
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Plug the small end of the charger into the multipurpose jack of the device, and plug the
1
large end of the charger into an electric socket.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
After fully charging, disconnect the device from the charger. First unplug the charger
2
from the device, and then unplug it from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
10
Basics
Viewing the remaining charging time
While charging, open the Home screen and tap
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Apps
Settings
Battery
.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
t
Optimise the device using the Smart manager.
t
When you are not using the device, switch to sleep mode by pressing the Power key.
t
Activate power saving mode.
t
Close unnecessary apps.
t
Deactivate the Bluetooth feature when not in use.
t
Deactivate the Wi-Fi feature when not in use.
t
Deactivate auto-syncing of apps that need to be synced, such as emails.
t
Decrease the backlight time.
t
Decrease the screen brightness.
Battery charging tips and precautions
t
When the battery power is low, the battery icon appears empty.
t
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
t
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
t
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
11
Basics
t
The device can be used while it is charging, but it may take longer to fully charge the
battery.
t
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
t
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
t
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
t
Restricts the available apps to essential and selected apps only.
t
Deactivates the mobile data connection when the screen turns off.
t
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
then tap the switch to activate it.
To deactivate ultra power saving mode, tap
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Apps
Settings
Battery
MORE
Ultra power saving mode
Disable Ultra power saving mode
, and
.
12
Basics
SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
t
Use only a microSIM card.
t
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
t
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
t
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
Remove the back cover and battery.
1
2
Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts
facing downwards.
13
Basics
Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing
downwards.
Insert the primary SIM or USIM card into SIM card slot 1 (
2
USIM card into SIM card slot 2 (
).
1
) and the secondary SIM or
2
1
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Centre to remove
the memory card.
Replace the battery and back cover.
3
Removing the SIM or USIM card
Remove the back cover and battery.
1
Pull out the SIM or USIM card.
2
Single SIM models:
14
Basics
Dual SIM models:
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
and tap the switch to activate it.
Apps
Settings
SIM card manager
. Select a SIM or USIM card
Customising SIM or USIM cards
On the Home screen, tap
card to access the following options:
t
Icon
: Change the icon of the SIM or USIM card.
t
Name
t
Network mode
: Change the display name of the SIM or USIM card.
Apps
Settings
: Select a network type to use with the SIM or USIM card.
SIM card manager
and select a SIM or USIM
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
preferences for your cards in
Apps
Settings
Preferred SIM card
SIM card manager
.
and set the feature
15
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
t
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
t
Use caution to insert the memory card right-side up.
t
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
t
Frequent writing and erasing of data shortens the lifespan of memory cards.
t
When inserting a memory card into the device, the memory card’s file directory
appears in the
Remove the back cover.
1
Insert a memory card with the gold-coloured contacts facing downwards.
2
My Files
SD card
folder.
Replace the back cover.
3
16
Basics
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Remove the back cover.
1
Pull out the memory card.
2
Replace the back cover.
3
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
Apps
Settings
Storage
DETAIL
SD card
Unmount
.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
FORMAT
.
Apps
Settings
Storage
DETAIL
SD card
Format
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
t
If your device is frozen and unresponsive, press and hold the Power key and the
Volume key down simultaneously for more than 7 seconds to restart it.
t
Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
17
Basics
Touchscreen
t
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
t
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
t
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
t
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
t
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
18
Basics
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
19
Basics
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
An app
A folder
A screen indicator
Favourite apps
Apps screen icon
20
Basics
Home screen options
On the Home screen, tap
Alternatively, on the Home screen, tap and hold an empty area. Customise the Home screen
by adding, deleting, or rearranging Home screen panels. You can also set the Home screen
wallpaper, add widgets to the Home screen, and more.
t
Wallpapers
t
Widgets
app functions to provide information and convenient access on your Home screen.
: Change the wallpaper settings for the Home screen and the locked screen.
: Add widgets to the Home screen. Widgets are small apps that launch specific
Apps
Settings
Home screen
to access the available options.
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap
widget, and then drag it to the Home screen.
Widgets
, tap and hold a
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
Move apps
at the top of the
21
Basics
Removing items
Tap and hold an item, and then drag it to
Remove
at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
On the Home screen, tap and hold an app, and then drag it over another app.
1
Drop the app when a folder frame appears around the apps.
2
A new folder containing the selected apps will be created.
Tap
3
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
To delete apps in a folder, tap the folder, and then drag the app you want to delete to
Remove
Enter folder name.
To change the folder colour, tap
To add more apps to the folder, tap
an app by dragging it to the folder on the Home screen.
at the top of the screen.
and enter a folder name.
.
, tick the apps, and then tap
ADD
. You can also add
22
Basics
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
the screen.
To set a panel as the main Home screen, tap
.
Remove
.
at the top of
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap
left or right.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
Apps
to open the Apps screen. To view other panels, swipe to the
EDIT
. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
On the Apps screen, tap
1
Tap and hold an app, and then drag it over another app.
2
EDIT
.
23
Basics
Drop the app when a folder frame appears around the apps.
3
A new folder containing the selected apps will be created.
Tap
4
Enter folder name.
and enter a folder name.
To change the folder colour, tap
To add more apps to the folder, tap
an app by dragging it to the folder on the Apps screen.
To delete a folder, select a folder with
be relocated to the Apps screen.
.
, tick the apps, and then tap
. Only the folder will be deleted. The folder’s apps will
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap
A-Z
SAVE
.
Searching for items
You can search for items on the Apps screen.
On the Apps screen, tap
the items containing the characters you entered.
SEARCH
and enter characters. The device will search for and display
ADD
. You can also add
24
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
IconMeaning
No signal
/
/
/
Signal strength
Currently accessing SIM or USIM card (dual SIM models)
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected
Wi-Fi connected
Bluetooth feature activated
GPS activated
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
25
Basics
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Press the Power key or the Home key and swipe in any direction to unlock the screen.
To change the screen lock method, on the Apps screen, tap
security
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
Screen lock type
Swipe
, the default screen lock method.
, and then select a method.
Settings
Lock screen and
t
Swipe
t
Pattern
t
PIN
: Enter a PIN with at least four numbers to unlock the screen.
t
Password
the screen.
t
None
t
t
: Swipe in any direction on the screen to unlock it.
: Draw a pattern with four or more dots to unlock the screen.
: Enter a password with at least four characters, numbers, or symbols to unlock
: Do not set a screen lock method.
If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
Settings
tap
Auto factory reset
Lock screen and security
switch to activate it.
Secure lock settings
and tap the
26
Basics
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
Single SIM models:
Quick setting buttons
Adjust the brightness.
Tap a notification and perform
various actions.
Access the notification settings.
Launch
View more quick setting buttons.
Maximise brightness for better
visibility in bright conditions.
Clear all notifications.
Settings.
27
Basics
Dual SIM models:
Quick setting buttons
Adjust the brightness.
SIM and USIM card feature
preferences. Tap to access the
SIM card manager.
Access the notification settings.
Using quick setting buttons
Launch Settings.
View more quick setting buttons.
Maximise brightness for better
visibility in bright conditions.
Tap a notification and perform
various actions.
Clear all notifications.
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
area, or tap
To rearrange buttons, tap
to view more buttons. To view more detailed settings, tap and hold a button.
EDIT
, tap and hold a button, and then drag it to another
location.
28
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create memos, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Enter uppercase. For all caps, tap
it twice.
Enter numbers and punctuation
marks.
Change the keyboard settings.
Delete a preceding character.
Break to the next line.
Enter a space.
Changing the input language
Tap
or more languages, you can switch between the input languages by swiping to the left or
right on the space key.
Add input languages
, and then select the languages to use. When you select two
Changing the keyboard layout
Tap , select a language under
use.
On
3x4 keyboard
corresponding key repeatedly until the desired character appears.
, a key has three or four characters. To enter a character, tap the
Languages and types
, and then select a keyboard layout to
29
Basics
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon
depending on the last function that was used.
t
: Enter text by voice.
Delete a preceding character.
Change the voice input settings.
Start or pause entering text by
voice.
t
: Enter emoticons.
t
: Change the keyboard settings.
Copying and pasting
Tap and hold over text.
1
Drag or to select the desired text, or tap
2
Tap
Copy
or
Cut
3
The selected text is copied to the clipboard.
Tap and hold where the text is to be inserted and tap
4
.
Select all
to select all text.
Paste
.
Screen capture
Capture a screenshot while using the device.
Press and hold the Home key and the Power key simultaneously. You can view captured
images in
Gallery
.
It is not possible to capture a screenshot while using some apps and features.
30
Basics
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap
and select a recent app window.
Closing an app
Tap and drag a recent app window to the left or right to close it. To close all running apps,
CLOSE ALL
tap
.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap
Settings
Accounts
Samsung account
Help
.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
On the Apps screen, tap
1
Tap
2
3
Samsung account
Follow the on-screen instructions to complete creating your account.
Settings
CREATE ACCOUNT
Accounts
Add account
.
.
31
Basics
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
On the Apps screen, tap
1
Tap
2
3
Samsung account
Enter your email address and password, and then tap
If you forget your account information, tap
your account information when you enter the required information and security code
displayed that is on the screen.
Settings
.
Accounts
Add account
SIGN IN
Forgotten your ID or password?
.
.
You can find
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
On the Apps screen, tap
1
Tap
2
Samsung account
Settings
and tap the account to remove.
Accounts
.
Tap
3
4
5
MORE
Enter your Samsung account password and tap
Tap
REMOVE ACCOUNT
Remove account
REMOVE ACCOUNT
.
.
CONFIRM
.
32
Basics
Transferring data from your previous device
You can transfer data from a previous device to your device via Samsung Smart Switch.
The following versions of Samsung Smart Switch are available.
t
Mobile version: Transfer data between mobile devices. You can download the app from
Play Store
t
Computer version: Transfer data between your device and a computer. You can download
the app from
t
t
.
www.samsung.com/smartswitch.
Samsung Smart Switch is not supported on some devices or computers.
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data from a mobile device
Transfer data from your previous device to your device.
On both devices, download and install Smart Switch from
1
Place the devices near each other.
2
Play Store
.
Launch
3
On your device, select the previous device type from the list and tap
4
Follow the on-screen instructions to transfer data from your previous device.
5
Smart Switch
on both devices.
33
START
.
Basics
Transferring backup data from a computer
Back up data from your previous device to a computer and import the data to your device.
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
1
On the computer, launch Smart Switch.
2
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
Connect your previous device to the computer using the USB cable.
3
On the computer, follow the on-screen instructions to back up data from the device.
4
Then, disconnect your previous device from the computer.
Connect your device to the computer using the USB cable.
5
On the computer, follow the on-screen instructions to transfer data to your device.
6
34
Basics
Device and data management
Connecting the device to a computer for data transfer
Move audio, video, image, or other types of files from the device to the computer, or vice
versa.
Do not disconnect the USB cable from the device when you are transferring files.
Doing so may cause data loss or device damage.
The devices may not connect properly if they are connected via a USB hub. Directly
connect the device to the computer’s USB port.
Connect the device to the computer using the USB cable.
1
Open the notification panel, and then tap
2
Transferring media files
If the computer cannot recognise your device, tap
Tap
3
4
ALLOW
When the computer recognises your device, the device will appear in My PC.
Transfer files between your device and the computer.
to permit the computer to access your device’s data.
.
Transferring media files via USB
Transferring images
.
35
Basics
Updating the device
The device can be updated to the latest software.
Updating over the air
The device can be directly updated to the latest software by the firmware over-the-air (FOTA)
service.
On the Apps screen, tap
Settings
About device
Download updates manually
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
On the computer, visit www.samsung.com/smartswitch to download and install Smart
1
Switch.
On the computer, launch Smart Switch.
2
Connect the device to the computer using a USB cable.
3
If a software update is available, follow the on-screen instructions to update the device.
4
t
Do not turn off the computer or disconnect the USB cable while the device is
updating.
t
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
.
36
Basics
Backing up and restoring data
Keep your personal information, app data, and settings safe on your device. You can back
up your sensitive information to a backup account and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to
Accounts for more information.
Using a Samsung account
Samsung account and
On the Apps screen, tap
account, tap the switches next to the items you want to back up to activate them, and then
BACK UP NOW
tap
To set the device to automatically back up data, tap the
To restore data using a Samsung account, tap
device to restore the selected items.
.
Settings
Backup and reset
Restore
Back up my data
Auto back up
. Current data will be deleted from the
switch to activate it.
for the Samsung
Using a Google account
On the Apps screen, tap
account, and then tap the switch to activate it. Tap
the backup account.
To restore data using a Google account, tap the
you reinstall apps, backed up settings and data will be restored.
Settings
Backup and reset
Back up my data
Backup account
Automatic restore
for the Google
and select an account as
switch to activate it. When
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device. Refer to
more information.
Backing up and restoring data for
On the Apps screen, tap
DEVICE
DELETE ALL
Settings
. The device automatically restarts.
Backup and reset
37
Factory data reset
RESET
Basics
Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
Tap
1
2
3
t
Gallery
Select an image.
Tap
Share
You can also use the following option:
Print
: Print content using the printer plug-ins installed on the device.
on the Apps screen.
and select a sharing method, such as Bluetooth and email.
Follow the on-screen instructions to share the image with others.
4
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
38
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Tap
Samsung
This app may not be available depending on the region or service provider.
Installing apps
Galaxy Apps
on the Apps screen.
Browse apps by category or tap
Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
SEARCH
to search for a keyword.
Settings
INSTALL
Auto update apps
. To purchase
, and
Play Store
Purchase and download apps.
Tap
Play Store
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.
on the Apps screen.
INSTALL
. To purchase
To change the auto update settings, tap
then select an option.
39
Settings
Auto-update apps
, and
Applications
Managing apps
Uninstalling or disabling apps
On the Apps screen, tap
and then tap
t
DISABLE
t
UNINSTALL
DISABLE
: Disable selected default apps that cannot be uninstalled from the device.
: Uninstall downloaded apps.
Settings
or
UNINSTALL
Applications
.
Application manager
, select an app,
Enabling apps
On the Apps screen, tap
Disabled
, select an app, and then tap
Settings
Applications
ENABLE
Application manager
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
the app.
To view your app permission settings, open the Apps screen and tap
Applications
app’s permissions list and change its permissions.
Application manager
ALLOW
on the pop-up window to grant permissions to
. Select an app and tap
Settings
Permissions
. You can view the
To view or change app permission settings by permission category, open the Apps screen,
Settings
tap
apps to grant permissions.
Privacy
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
App permissions
. Select an item and tap the switches next to
40
Applications
Phone
Introduction
Make or answer voice and video calls.
Making calls
Tap
1
2
Phone
Enter a phone number.
on the Apps screen.
If the keypad does not appear on the screen, tap
3
Single SIM models: Tap to make a voice call, or tap to make a video call.
Add the number to the contacts
list.
to open the keypad.
Access additional options.
Preview the phone number.
Delete a preceding character.
Hide the keypad.
41
Applications
Dual SIM models: Tap or to make a voice call, or tap to make a video call.
Access additional options.
Add the number to the contacts
list.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap
select a contact.
MORE
Speed dial
Preview the phone number.
Delete a preceding character.
Hide the keypad.
, select a speed dial number, and then
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the large circle.
Making calls from call logs or contacts list
Tap
CONTACTS
, and then swipe to the right on a contact or a phone number to make a call.
42
Applications
Making an international call
Tap to open the keypad if the keypad does not appear on the screen.
1
Tap and hold 0 until the + sign appears.
2
3
Single SIM models: Enter the country code, area code, and phone number, and then
tap
tap
.
Dual SIM models: Enter the country code, area code, and phone number, and then
or .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the reject message bar upwards.
To create various rejection messages, open the Apps screen and tap
Settings
Quick decline messages
, enter a message, and then tap .
Phone
MORE
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
On the Apps screen, tap
1
Phone
MORE
Settings
Block numbers
.
Tap
LOG
or
2
To manually enter a number, tap
CONTACTS
to select contacts and tap .
Enter phone number.
43
, and then enter a phone number.
Applications
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block anonymous calls
switch to activate the feature.
Options during calls
During a voice call
The following actions are available:
t
HOLD
t
Add call
t
Extra volume
: Hold a call. Tap
: Dial a second call.
: Increase the volume.
RESUME CALL
to retrieve the held call.
t
Bluetooth
t
Speaker
the device away from your ears.
t
Keypad
t
Mute
t
Email
t
Message
t
Internet
t
Contacts
t
S Planner
t
Memo
t
: End the current call.
: Switch to a Bluetooth headset if it is connected to the device.
: Activate or deactivate the speakerphone. When using the speakerphone, keep
/
Hide
: Open or close the keypad.
: Turn off the microphone so that the other party cannot hear you.
: Send an email.
: Send a message.
: Browse webpages.
: Open the contacts list.
: Open the calendar.
: Create a memo.
During a video call
Tap the screen to use the following options:
t
MORE
t
Switch
t
t
Mute
: Access additional options.
: Switch between the front and rear cameras.
: End the current call.
: Turn off the microphone so that the other party cannot hear you.
44
Applications
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating contacts manually
Tap
1
2
Contacts
Tap and select a storage location.
on the Apps screen.
Enter contact information.
3
t
: Add an image.
t
/ : Add or delete a contact field.
Tap
SAVE
4
To add a phone number to the contacts list from the keypad, open the Apps screen and tap
Phone
number and tap
To add a phone number to the contacts list from received calls, open the Apps screen and tap
Phone
. If the keypad does not appear on the screen, tap to open the keypad. Enter the
.
Add to Contacts
Hide
a contact
.
CREATE CONTACT
.
Importing contacts
Import contacts from storage services to your device.
On the Apps screen, tap
IMPORT
and select an import option.
Contacts
MORE
Settings
Import/Export contacts
45
Applications
Searching for contacts
On the Apps screen, tap
Use one of the following search methods:
t
Scroll up or down the contacts list.
t
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
t
Tap the search field at the top of the contacts list and enter search criteria.
Once a contact is selected, take one of the following actions:
t
: Add to favourite contacts.
t
/ : Make a voice or video call.
t
: Compose a message.
t
: Compose an email.
Contacts
.
Sharing contacts
You can share contacts with others by using various sharing options.
Tap
1
2
3
4
Contacts
Tap
MORE
Tick contacts and tap
Select a sharing method.
on the Apps screen.
Share
.
SHARE
.
Messages
Introduction
Send and view messages by conversation.
46
Applications
Sending messages
You may incur additional charges for sending messages when you are roaming.
Tap
1
2
3
Messages
Tap .
Add recipients and enter a message.
Single SIM models:
on the Apps screen.
Enter recipients.
Enter a message.
Access additional options.
Select contacts from the
contacts list.
4
Attach files.
Dual SIM models:
Enter recipients.
Enter a message.
Attach files.
Single SIM models: Tap
Dual SIM models: Tap or to send the message.
SEND
to send the message.
Send the message.
Access additional options.
Select contacts from the
contacts list.
Select a SIM or USIM card.
47
Applications
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
Tap
1
2
3
Messages
On the messages list, select a contact.
View your conversation.
on the Apps screen.
Blocking unwanted messages
Block messages from specific numbers or messages that contain phrases added to your block
list.
Tap
1
2
3
4
When you receive messages from the blocked numbers or messages including blocked
phrases, you will not be notified. To view blocked messages, tap
messages
Messages
Tap
MORE
Tap
Block list
To add phrases to block, tap
Tap
INBOX
To manually enter a number, tap
on the Apps screen.
Settings
.
or
CONTACTS
Blocked messages
Block messages
to select contacts and tap .
Block phrases
Enter number
.
.
.
, and then enter a phone number.
MORE
Settings
Block
48
Applications
Setting the message notification
You can change notification sound, display options, and more.
Tap
1
2
3
Messages
Tap
MORE
Change the notification settings.
t
Notification sound
t
Vibrations
t
Pop-up display
t
Preview message
and in pop-up windows.
on the Apps screen.
Settings
: Set the device to vibrate when you receive messages.
Notifications
: Change the notification sound.
: Set the device to display messages in pop-up windows.
: Set the device to display message content on the locked screen
, and then tap the switch to activate it.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, open the Apps screen, tap
Notification reminder
to activate it.
, and then tap the switch to activate it. Then, tap the
Settings
Accessibility
Messages
switch
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
49
Applications
Browsing webpages
Tap
1
2
3
To view the toolbars, drag your finger downwards slightly on the screen.
Samsung
Tap the address field.
Enter the web address or a keyword, and then tap Go.
Internet
on the Apps screen.
Access additional options.
Refresh the current webpage.
Open the homepage.
Move to the previously visited
page.
View your bookmarks, saved
webpages, and recent browsing
history.
Open the browser's tab
manager.
Using secret mode
In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages.
You can lock secret mode using a password.
50
Applications
Activating secret mode
In the toolbar at the bottom of the screen, tap
feature for the first time, set whether to use a password for secret mode.
t
In secret mode, you cannot use some features, such as screen capture.
t
In secret mode, the device will change the colour of the toolbars.
Tabs
ENABLE SECRET
Changing security settings
You can change your password or the lock method.
Tap
MORE
Settings
Privacy
Secret mode security
Change password
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
the Internet app.
Tabs
DISABLE SECRET
Email
. If you are using this
.
. Alternatively, close
Setting up email accounts
Set up an email account when opening
Tap
1
2
3
To set up another email account, tap
If you have more than one email account, you can set one as the default account. Tap
Samsung
Enter the email address and password, and then tap
To manually register a company email account, tap
Follow the on-screen instructions to complete the setup.
Settings
MORE
Email
on the Apps screen.
Set default account
Samsung
MORE
Settings
.
Email
for the first time.
SIGN IN
MANUAL SETUP
Add account
.
.
.
MORE
51
Applications
Sending emails
Tap to compose an email.
1
Add recipients and enter an email text.
2
Tap
SEND
3
to send the mail.
Reading emails
When
emails, swipe downwards on the screen.
Tap an email on the screen to read it.
Email
is open, the device will automatically retrieve new emails. To manually retrieve
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
MORE
tap
to activate it.
Settings
your account name, and then tap the
Camera
Introduction
Take photos and record videos using various modes and settings.
Basic shooting
Sync account
switch
You can take photos or record videos. View your photos and videos in
Tap
Camera
Camera etiquette
t
Do not take photos or record videos of other people without their permission.
t
Do not take photos or record videos where legally prohibited.
t
Do not take photos or record videos in places where you may violate other people’s
privacy.
on the Apps screen.
52
Gallery
.
Applications
Taking photos or recording videos
Tap the image on the preview screen where the camera should focus.
1
Tap to take a photo or tap to record a video.
2
t
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Current mode
Hide or show the
setting icons.
Preview thumbnail
Record a video.
Quick settings
Camera settings
Take a photo.
Switch between the
front and rear
cameras.
Shooting modes
On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to
the left to view photos and videos you have captured.
t
The preview screen may vary depending on the shooting mode and which camera
is being used.
t
The camera automatically shuts off when unused.
t
Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
53
Applications
Launching Camera on the locked screen
To quickly take photos, launch
On the locked screen, drag
t
This feature may not be available depending on the region or service provider.
t
Some camera features are not available when you launch
screen while the security features are activated.
Camera
outside the large circle.
on the locked screen.
Launching Camera quickly
Press the Home key twice quickly to launch
Camera
always launches in auto mode.
Some camera features are not available when you launch
screen or when the screen is turned off while the security features are activated.
Customising shooting modes
On the preview screen, tap
MODE
and select a mode.
Camera
Camera
.
Camera
from the locked
from the locked
To view information for each mode, tap
To rearrange modes, tap and hold a mode icon, and then drag it to a new location.
INFO
.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the preview screen, tap
MODE
Auto
.
54
Applications
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the preview screen, tap
then tap
t
t
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
t
receives. For low-light situations, use a higher exposure.
to take a photo.
: Select an appropriate white balance, so images have a true-to-life colour range.
: Select an ISO value. This controls camera light sensitivity. Low values are for
: Change the exposure value. This determines how much light the camera’s sensor
MODE
Pro
. Select options and customise the settings, and
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the preview screen, tap
To get the best shots using panorama mode, follow these tips:
t
Move the camera slowly in one direction.
MODE
Panorama
.
t
Keep the image within the frame on the camera’s viewfinder.
t
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Continuous shot
Take a series of photos of moving subjects.
On the preview screen, tap
Tap and hold
to take several photos continuously.
MODE
Continuous shot
Beauty face
Take a photo with lightened faces for gentler images.
On the preview screen, tap
MODE
Beauty face
.
.
55
Applications
Selfie
Take self-portraits with the front camera.
On the preview screen, tap to switch to the front camera for self-portraits.
1
Tap
2
3
4
MODE
Face the front camera lens.
When the device detects your face, tap the screen to take a photo of yourself.
Selfie
.
To take a photo using your palm, tap
Show your palm to the front camera. After recognising your palm, the device will take a
photo after two seconds.
and tap the
Gesture control
switch to activate it.
Sound & shot
Take a photo with sound. The device identifies the photos with in
On the preview screen, tap
MODE
Sound & shot
.
Gallery
.
Sports
Take a photo of fast-moving subjects.
On the preview screen, tap
MODE
Sports
.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
t
: Select a filter effect to use when taking photos or recording videos.
t
: Select a metering method. This determines how light values are calculated.
weighted
the shot.
exposure of the shot.
uses the light in the centre portion of the shot to calculate the exposure of
Spot
uses the light in a concentrated centre area of the shot to calculate the
Matrix
Centre-
averages the entire scene.
56
Applications
t
: Select the length of the delay before the camera automatically takes a photo.
t
: Adjust the slide bar to take a photo with lightened faces for gentler images.
t
: Activate or deactivate the flash.
Do not use the flash close to your eyes. Using a flash close to the eyes may cause
temporary loss of vision or damage to the eyes.
t
: Set the device to record sound before or after taking a photo.
Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.
t
Video size (rear)
resolution will result in higher quality videos, but they will take up more memory.
/
Video size (front)
: Select a resolution for videos. Using a higher
t
Gesture control
: Set the device to detect your palm, so you can use it to take self-
portraits.
t
Save pictures as previewed
: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
t
Grid lines
t
Location tags
t
: Display viewfinder guides to help composition when selecting subjects.
: Attach a GPS location tag to the photo.
GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
t
Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
t
Review pictures
t
Quick launch
: Set the device to show photos after capturing them.
: Set the device to launch the camera by pressing the Home key twice
quickly.
57
Applications
t
Storage location
t
Volume keys function
zoom function.
t
Reset settings
: Select the memory location for storage.
: Set the device to use the Volume key to control the shutter or
: Reset the camera settings.
Gallery
Introduction
View and manage photos and videos stored in the device.
Viewing images
Tap
1
2
Gallery
Select an image.
Move to the previous screen.
Share the image with others.
on the Apps screen.
Access additional options.
Add the image to favourites.
Modify the image.
Delete the image.
To hide or show the menus, tap the screen.
58
Applications
Viewing videos
Tap
1
2
Gallery
Select a video to play. Video files show the icon on the preview thumbnail.
on the Apps screen.
Display your videos.
Rewind or
fast-forward by
dragging the bar.
Change screen ratio.
Skip to the previous
video. Tap and hold to
rewind.
Deleting images or videos
Deleting an image or a video
Access additional
options.
Pause and resume
playback.
Adjust the volume.
Skip to the next video.
Tap and hold to
fast-forward.
Select an image or a video and tap
Delete
at the bottom of the screen.
Deleting multiple images and videos
On the main Gallery screen, tap and hold an image or a video to delete.
1
Tick the images or videos to delete.
2
Tap
3
MORE
Delete
.
Sharing images or videos
Select an image or a video, tap
method.
Share
at the bottom of the screen, and then select a sharing
59
Applications
S Planner
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
Tap
1
2
S Planner
Tap or double-tap a date.
on the Apps screen.
If the date already has saved events or tasks in it, tap the date and tap
Enter event details.
3
Enter a title.
Set a start and end date for the
event.
Set an alarm.
Enter the location of the event.
Add more details.
Select a calendar to use or sync
with.
.
Tap
SAVE
4
to save the event.
60
Applications
Syncing events and tasks with your accounts
On the Apps screen, tap
Sync Calendar
To add accounts to sync with, open the Apps screen and tap
calendars
account is added, it will appear on the list.
switch to sync events and tasks with the account.
Add account
Settings
. Then, select an account to sync with and sign in. When an
Accounts
, select an account service, and then tap the
Voice Recorder
Use this app to record or play voice memos.
On the Apps screen, tap
1
Tap to start recording. Speak into the microphone.
2
Tap
to pause recording.
Samsung
Voice Recorder
.
S Planner
MORE
Manage
Start recording.
Tap
SAVE
3
to finish recording.
61
Applications
My Files
Access and manage various files stored in the device.
On the Apps screen, tap
View files by category, or view files stored in the device.
To check the status of used and available memory, tap
To search for files or folder, tap
Samsung
SEARCH
My Files
.
.
STORAGE USAGE
.
Memo
Create memos and organise them by category.
On the Apps screen, tap
Composing memos
Tap on the memos list and enter a memo. While composing a memo, use the following
options:
t
Category
t
Tasks
: Create or set a category.
: Add tick boxes at the beginning of each row to create a list of tasks.
Memo
.
t
Image
t
Drawing
t
Voice
To save the memo, tap
To edit a memo, tap a memo, and then tap the content of the memo.
: Insert images.
: Write or draw memos to insert. You can select pen thickness and colour.
: Make a voice recording to insert.
SAVE
.
Searching for memos
Tap
SEARCH
keyword.
on the memos list and enter a keyword to search for memos that include the
62
Applications
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
On the Apps screen, tap
Clock
Alarm
.
Setting alarms
Tap
ADD
in the alarms list, set an alarm time, select the days on which the alarm will repeat,
SAVE
set other various alarm options, and then tap
To open the keypad to enter an alarm time, tap the time input field.
To set an alarm with various alarm options, set alarm options under the time input field, and
then tap
To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list.
SAVE
.
.
Stopping alarms
Tap
DISMISS
SNOOZE
to stop an alarm. If you have previously enabled the snooze option, tap
to repeat the alarm after a specified length of time.
Deleting alarms
Tap on an alarm in the list of alarms.
World Clock
On the Apps screen, tap
Creating clocks
Tap
ADD
and enter a city name or select a city from the cities list.
Deleting clocks
Tap on a clock.
Clock
World Clock
.
63
Applications
Stopwatch
On the Apps screen, tap
1
Tap
2
3
START
To record lap times while timing an event, tap
Tap
STOP
To restart the timing, tap
To clear lap times, tap
to time an event.
to stop timing.
Clock
RESUME
RESET
.
Stopwatch
.
.
LAP
.
Timer
On the Apps screen, tap
1
Set the duration, and then tap
2
To open the keypad to enter the duration, tap the duration input field.
Clock
Timer
START
.
.
Tap
3
DISMISS
when the timer goes off.
Calculator
Perform simple or complex calculations.
Tap
Calculator
Rotate the device to landscape orientation to display the scientific calculator. If
disabled, tap
To see the calculation history, tap
KEYPAD
To clear the history, tap
.
on the Apps screen.
to display the scientific calculator.
HISTORY
HISTORY
CLEAR HISTORY
. To close the calculation history panel, tap
.
Auto rotate
is
64
Applications
Radio
Listening to the FM radio
Tap
Samsung
Before you use this app, you must connect a headset, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Radio
on the Apps screen.
Tap
to turn on the FM radio. Select the radio station you want from the stations list.
Record a song from the FM radio.
Turn the FM radio on or off.
Enter radio station frequency
manually.
Fine-tune the frequency.
View the list of favourite stations.
Scan and save available stations
automatically.
Add the current radio station to
the favourites list.
Access additional options.
Search for an available radio
station.
View the list of available stations.
Scanning radio stations
Tap
Samsung
Tap
STATIONS
available stations automatically.
Select the radio station you want from the stations list.
Radio
SCAN
on the Apps screen.
, and then select a scan option. The FM radio scans and saves
65
Applications
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Accounts for more information.
Maps
Find your location on the map, search for locations, and view location information for various
places.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Download videos to watch from
Play Store
.
66
Applications
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Hangouts
Chat with your friends individually or in groups and use images, emoticons, and video calls
while you are chatting.
Google
Search quickly for items on the Internet or your device.
67
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
On the Apps screen, tap
To search for settings by entering keywords, tap
Settings
.
SEARCH
.
Wi-Fi
Connecting to a Wi-Fi network
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
On the Settings screen, tap
1
Select a network from the Wi-Fi networks list.
2
Wi-Fi
, and then tap the switch to activate it.
Networks that require a password appear with a lock icon.
Tap
3
CONNECT
t
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap
t
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
.
FORGET
.
68
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
On the Settings screen, tap
1
Tap
2
3
Wi-Fi Direct
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct
connections request.
.
Wi-Fi
, and then tap the switch to activate it.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
Tap
1
Gallery
on the Apps screen.
Select an image.
2
Tap
3
4
Share
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Wi-Fi Direct
and select a device to transfer the image to.
Ending the device connection
Tap
Wi-Fi
1
Tap
2
The device displays the connected devices in the list.
Tap the device name to disconnect the devices.
3
on the Settings screen.
Wi-Fi Direct
.
69
Settings
Bluetooth
Introduction
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
t
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
t
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
t
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
t
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
On the Settings screen, tap
1
The detected devices are listed.
Select a device to pair with.
2
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
Accept the Bluetooth connection request on your device to confirm.
3
Bluetooth
, and then tap the switch to activate it.
The devices will be connected when the other device accepts the Bluetooth connection
request.
70
Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
Tap
1
2
3
Gallery
Select an image.
Tap
Share
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
on the Apps screen.
Bluetooth
, and then select a device to transfer the image to.
Accept the Bluetooth connection request on the other device.
4
Unpairing Bluetooth devices
Tap
1
2
3
Bluetooth
The device displays the paired devices in the list.
Tap next to the device name to unpair.
Tap
Unpair
on the Settings screen.
.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap
Flight mode
.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
71
Settings
Mobile hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
You may incur additional charges when using this feature.
t
Mobile hotspot
with computers or other devices.
t
Bluetooth tethering
connection with computers or other devices via Bluetooth.
t
USB tethering
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
: Use the mobile hotspot to share the device’s mobile data connection
: Use USB tethering to share the device’s mobile data connection with
Mobile hotspot and tethering
: Use Bluetooth tethering to share the device’s mobile data
.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
On the Settings screen, tap
1
Mobile hotspot and tethering
Mobile hotspot
.
Tap the switch to activate it.
2
The
networks list.
To set a password for the mobile hotspot, tap
select the level of security. Then, enter a password and tap
On the other device’s screen, search for and select your device from the Wi-Fi networks
3
list.
On the connected device, use the device’s mobile data connection to access the Internet.
4
icon appears on the status bar. Other devices can find your device in the Wi-Fi
MORE
Configure Mobile hotspot
SAVE
.
and
72
Settings
Data usage
Keep track of your data usage amount and customise the settings for the limitation.
On the Settings screen, tap
t
Mobile data
t
Background data
data connection.
t
Set mobile data limit
To change the monthly reset date for the monitoring period, tap
: Set the device to use data connections on any mobile network.
Data usage
: Prevent apps that are running in the background from using a mobile
: Set a limit for mobile data usage.
.
Change cycle
.
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models)
On the Settings screen, tap
t
Calls
: Select a SIM or USIM card for voice calls.
t
Text messages
t
Mobile data
: Select a SIM or USIM for messaging.
: Select a SIM or USIM card for data service.
for more information.
SIM card manager
.
t
Dual SIM always on
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
: Set the device to allow incoming calls from the other SIM or USIM
Mobile networks
Configure your mobile network settings.
On the Settings screen, tap
t
Data roaming
t
Network mode
Network mode SIM 1
t
Access Point Names
t
Network operators
can also set the device to automatically select the preferred network.
: Set the device to use data connections when you are roaming.
(single SIM models): Select a network type.
Mobile networks
/
Network mode SIM 2
: Set up access point names (APNs).
: Search for available networks and manually register a network. You
.
(dual SIM models): Select a network type.
73
Settings
More connection settings
Options
Customise settings to control other features.
On the Settings screen, tap
t
Nearby device scanning
t
Printing
for available printers or add one manually to print files. Refer to
information.
t
VPN
: Configure settings for printer plug-ins installed on the device. You can search
: Set up and connect to virtual private networks (VPNs).
More connection settings
: Set the device to scan for nearby devices to connect to.
.
Printing for more
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
On the Settings screen, tap
1
Search for a printer plug-in in
2
Select a printer plug-in and install it.
3
Select a printer plug-in and tap the switch to activate it.
4
The device searches for printers that are connected to the same Wi-Fi network as your
device.
To add printers manually, tap
To change print settings, tap
More connection settings
Play Store
MORE
MORE
.
Add printer
Printing settings
74
Printing
ADD PRINTER
.
Download plug-in
.
.
Settings
Printing content
While viewing content, such as images or documents, tap
printers
, and then select a printer.
Share
Print
All
Smart Manager
Introduction
The Smart manager provides an overview of the status of your device’s battery, storage, RAM,
and system security. You can also automatically optimise the device with one tap of your
finger. The Smart manager allows you to easily optimise your device and ultra data saving
mode helps you manage your mobile data usage.
Using the quick optimisation feature
On the Settings screen, tap
The quick optimisation feature improves device performance through the following actions.
t
Clearing some memory.
t
Deleting unnecessary files and closing apps running in the background.
t
Scanning for malware.
Smart Manager
CLEAN ALL
75
.
Settings
Battery
On the Settings screen, tap
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
t
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
t
You cannot receive notifications from apps that use power saving mode.
Smart Manager
Battery
.
Managing the battery
To save battery power by setting whether to optimise the battery usage for each app, tap
DETAIL
for the app power saving and tap the switch to activate it.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Smart Manager
Storage
.
Managing the memory
To delete residual files, such as cache, tap
do not use any more, tap
select and tap
DELETE
.
DETAIL
for the user data and select a category. Then, tick items to
DELETE
. To delete files or uninstall apps that you
RAM
On the Settings screen, tap
To speed up your device by reducing the amount of RAM you are using, tap
all background apps.
Smart Manager
RAM
.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Smart Manager
Device security
.
END ALL
to close
76
Settings
Applications
Manage the device’s apps and change their settings.
On the Settings screen, tap
t
Application manager
t
Default applications
t
Application settings
Applications
: View and manage the apps on your device.
: Select a default settings for using apps.
: Customise the settings for each app.
.
Sounds and vibrations
Change settings for various sounds on the device.
On the Settings screen, tap
t
Sound mode
t
Vibrate while ringing
t
Volume
notifications.
t
Ringtone
t
Vibration pattern
: Set the device to use sound mode or silent mode.
: Adjust the volume level for call ringtones, music and videos, system sounds, and
: Change the ringtone and notification sound settings.
Sounds and vibrations
: Set the device to vibrate and play a ringtone for incoming calls.
: Select a vibration pattern.
.
t
Notification sounds
t
Touch sounds
touchscreen.
t
Screen lock sounds
t
Charging sound
t
Dialling keypad tones
t
Keyboard sound
t
Sound quality and effects
: Set the device to sound when you select an app or option on the
: Set the device to sound when you lock or unlock the touchscreen.
: Set the device to sound when it is connected to a charger.
: Set the device to sound when a key is touched.
: Change the notification settings for each app.
: Set the device to sound when you tap the buttons on the keypad.
: Configure additional sound settings.
77
Settings
Notifications
Change the notification settings for each app.
On the Settings screen, tap
To customise notification settings, tap
t
Allow notifications
t
Set as priority
in the allowed list when
t
Previews in pop-ups
t
Show on lock screen
t
Show content on lock screen
on the locked screen.
t
More settings
: Display notifications at the top of the notification panel and include them
: Customise additional notification settings for the selected app.
Notifications
: Allow notifications from the selected app.
Do not disturb
: Display notification previews in pop-up windows.
: Display notifications from the selected app on the locked screen.
: Display the content of notifications from the selected app
.
ADVANCED
is activated.
and select an app.
Do not disturb
Set the device to mute incoming calls and notification sounds, except for allowed exceptions.
On the Settings screen, tap
Do not disturb
.
t
Enable now
t
Enable as scheduled
and set the start and end times.
t
Allow exceptions
: Activate Do not disturb mode immediately.
: Activate Do not disturb mode at preset times. You can select days
: Customise the settings for allowed exceptions.
Display
Change the display settings.
On the Settings screen, tap
t
Brightness
t
Outdoor mode
conditions.
t
Font
: Change the font size and type.
: Adjust the brightness of the display.
: Activate outdoor mode to make the display easier to see in bright
Display
.
78
Settings
t
Icon frames
t
Screen timeout
backlight.
t
Screensaver
connected to a dock.
: Set whether to display shaded backgrounds to make icons stand out.
: Set the length of time the device waits before turning off the display’s
: Set the device to launch a screensaver when the device is charging or
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Excessive shaking or impact to the device may cause unintended input for some
features.
t
Quick launch Camera
twice quickly.
t
Direct share
allow you to share content with your contacts directly.
: Set the device to display contact icons on the sharing options panel to
Advanced features
: Set the device to launch the camera by pressing the Home key
.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Home screen
Customise the Home screen by adding, deleting, or rearranging Home screen panels, and
more.
Refer to Home screen options for more information.
On the Settings screen, tap
Home screen
.
79
Settings
Lock screen and security
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap
The available options may vary depending on the screen lock method selected.
t
Screen lock type
t
Info and app shortcuts
t
Notifications on lock screen
locked screen and select which notifications to display.
t
Secure lock settings
t
Find My Mobile
mobile website (
device.
t
Unknown sources
sources.
t
Encrypt device
device is lost or stolen. To use your encrypted device, you must decrypt the device’s
data every time you turn on the device. You can set whether your device’s data will be
decrypted automatically or whether an unlock code is required. It is not possible to back
up or restore data when it is encrypted. If you enter the unlock code incorrectly several
times in a row and reach the attempt limit, your device will perform a factory data reset.
: Change the screen lock method.
: Activate or deactivate the Find My Mobile feature. Access the Find my
findmymobile.samsung.com) to track and control your lost or stolen
: Encrypt your device’s data to prevent others from accessing it if the
Lock screen and security
: Change settings for the items displayed on the locked screen.
: Set whether or not to show notification content on the
: Change screen lock settings for the selected lock method.
: Set the device to allow the installation of apps from unknown
.
t
Encrypt SD card
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
t
Other security settings
: Set the device to encrypt files on a memory card.
: Configure additional security settings.
80
Settings
Privacy
Change the settings for maintaining your privacy.
On the Settings screen, tap
t
Location
t
App permissions
You can also edit the permission settings. Refer to
information.
t
Report diagnostic info
usage information to Samsung.
: Change settings for location information permissions.
Privacy
: View the list of features and apps that have permission to use them.
: Set the device to automatically send the device’s diagnostic and
.
Setting app permissions for more
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
t
Vision
t
Hearing
impairment.
: Customise the settings to improve accessibility for visually impaired users.
: Customise the settings to improve accessibility for users with hearing
Accessibility
.
t
Dexterity and interaction
have reduced dexterity.
t
Direct access
Home key three times quickly.
t
Notification reminder
checked at the interval.
t
Answering and ending calls
t
Single tap mode
button instead of dragging it.
t
Services
: Set the device to open selected accessibility menus when you press the
: Set the device to alert you to notifications that you have not
: Set the device to control incoming calls or notifications by tapping the
: View accessibility services installed on the device.
: Customise the settings to improve accessibility for users who
: Change the method of answering or ending calls.
81
Settings
Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
On the Settings screen, tap
1
Select an account service.
2
Follow the on-screen instructions to complete the account setup.
3
To sync content with your accounts, select an account and select items to sync.
Accounts
Add account
.
Removing accounts
On the Settings screen, tap
and then tap
MORE
Accounts
Remove account
, select an account name, select the account to remove,
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Samsung Cloud
You can manage the content that you want to store securely in Samsung Cloud. Check the
usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
On the Settings screen, tap
Cloud usage
View the amount of storage space you are currently using in Samsung Cloud and the amount
of usage by data type. You can also delete backup data from old devices after restoring data.
Samsung Cloud
.
82
Settings
Sync settings
Customise the sync settings of your data, such as contacts, calendar events, images, and
videos.
Backup and restore
Back up your application data and device settings to Samsung Cloud, and restore them when
needed. Refer to
Backing up and restoring data for more information.
Backup and reset
Change the settings for managing settings and data.
On the Settings screen, tap
t
Back up my data
server. You can also set the device to automatically back up data.
t
Restore
Samsung account.
t
Back up my data
t
Backup account
t
Automatic restore
the Google server when apps are reinstalled.
t
Reset settings
deleting data.
t
Reset network settings
settings.
t
Factory data reset
: Restore previously backed up personal information and app data from your
: Back up your personal information and app data to the Samsung
: Set the device to back up settings and app data to the Google server.
: Set up or edit your Google backup account.
: Return the device’s settings to the factory default settings without
Backup and reset
: Set the device to automatically restore settings and app data from
: Return the network connection settings to the factory default
: Reset settings to the factory default values and delete all data.
.
83
Settings
Language and input
Select device languages and change settings, such as keyboards and voice input types. Some
options may not be available depending on the selected language.
On the Settings screen, tap
t
Language
t
Default keyboard
t
Samsung keyboard
t
Google voice typing
t
Text-to-speech
t
Pointer speed
device.
: Select a display language for all menus and apps.
: Change the text-to-speech settings.
: Adjust the pointer speed for the mouse or trackpad connected to your
Language and input
: Select a default keyboard type for text input.
: Change the Samsung keyboard settings.
: Change the voice input settings.
.
Battery
View battery power information and change power saving options.
On the Settings screen, tap
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Battery
.
t
BATTERY USAGE
t
Ultra power saving mode
displaying a simpler layout and allowing limited access to an app. Refer to
saving mode
t
App power saving
t
Percentage on status bar
: View the amount of battery power consumed by your device.
: Extend standby time and reduce battery consumption by
for more information.
: Save battery power by optimising the battery usage for each app.
: Set the device to display the remaining battery life.
Ultra power
84
Settings
Storage
View memory information for your device.
On the Settings screen, tap
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
Storage
.
Date and time
Access and alter the following settings to control how the device displays the time and date.
On the Settings screen, tap
If the battery remains fully discharged or removed from the device, the time and date
is reset.
t
Automatic date and time
time zones. When this feature is deactivated, you can manually set the date, time, and
time zone.
t
Use 24-hour format
Date and time
: Automatically update the time and date when moving across
: Display time in 24-hour format.
.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap
User manual
.
About device
Access device information, edit the device name, or update device software.
On the Settings screen, tap
About device
.
85
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
t
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
t
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
t
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
t
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
t
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
t
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
t
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
t
The battery may not be inserted properly. Insert the battery again.
t
Wipe both gold-coloured contacts and insert the battery again.
86
Appendix
The touchscreen responds slowly or improperly
t
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
t
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
t
The touchscreen may malfunction in humid conditions or when exposed to water.
t
Restart your device to clear any temporary software bugs.
t
Ensure that your device software is updated to the latest version.
t
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap
DEVICE
copies of all important data stored in the device.
DELETE ALL
Settings
. Before performing the factory data reset, remember to make backup
Backup and reset
Factory data reset
RESET
87
Appendix
Calls are not connected
t
Ensure that you have accessed the right cellular network.
t
Ensure that you have not set call barring for the phone number you are dialling.
t
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
t
Ensure that you are not covering the built-in microphone.
t
Ensure that the microphone is close to your mouth.
t
If using a headset, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
t
Ensure that you are not blocking the device’s internal antenna.
t
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
t
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
88
Appendix
The battery does not charge properly (For Samsung-approved
chargers)
t
Ensure that the charger is connected properly.
t
If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
t
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
t
Battery consumption increases when you use messaging features or some apps, such as
games or the Internet.
t
The battery is consumable and the useful charge will get shorter over time.
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended
period of time, your device may feel hot to the touch. This is normal and should not affect
your device’s lifespan or performance. If the device overheats or feels hot for a prolonged
period, do not use it for a while. If the device continues to overheat, contact a Samsung
Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
t
Charge the battery.
t
Free some memory by transferring files to a computer or deleting files from your device.
t
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
89
Appendix
Photo quality is poorer than the preview
t
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
t
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
t
Free some memory by transferring files to a computer or deleting files from your device.
t
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
t
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit
t
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
t
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
www.samsung.com.
Another Bluetooth device is not located
t
Ensure that the Bluetooth wireless feature is activated on your device.
t
Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
t
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
90
Appendix
A connection is not established when you connect the device to a
computer
t
Ensure that the USB cable you are using is compatible with your device.
t
Ensure that you have the proper driver installed and updated on your computer.
t
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
t
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
t
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
t
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
t
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
t
Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
t
All other trademarks and copyrights are the property of their respective owners.
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