Samsung SM-G980F-DS, SM-G985F, SM-G986B-DS, SM-G988B, SM-G988B-DS User Manual

SM-G980F
SM-G980F/DS
SM-G981B
SM-G981B/DS
SM-G985F
SM-G985F/DS
SM-G986B
SM-G986B/DS
SM-G988B
SM-G988B/DS

USER MANUAL

English. 02/2020. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

7 Device overheating situations and

solutions

10 Device layout and functions

16 Battery

23 Nano-SIM card and eSIM

26 Memory card (microSD card)

28 Turning the device on and off

30 Initial setup

30 Samsung account

32 Transferring data from your previous

device (Smart Switch)

35 Understanding the screen

46 Notification panel

80 Camera

102 Gallery

110 AR Zone

122 Always On Display

123 Edge screen

127 Multi window

130 Samsung Daily

131 Samsung Pay

134 Samsung Health

137 Samsung Members

137 Samsung Notes

138 Galaxy Wearable

138 Calendar

139 Reminder

141 Voice Recorder

48 Screen capture and screen record

50 Entering text

Apps and features

53 Installing or uninstalling apps

55 Bixby

60 Bixby Vision

63 Bixby Routines

66 Phone

71 Contacts

75 Messages

78 Internet

144 My Files

144 Clock

146 Calculator

146 Game Launcher

148 Game Booster

149 Kids Home

150 SmartThings

154 Sharing content

157 Music Share

158 Samsung DeX

165 Link to Windows

167 Samsung Global Goals

167 Google apps

2

Table of Contents

Settings

169 Introduction

169 Connections

170 Wi-Fi

172 Bluetooth

173 NFC and payment

175 Data saver

176 Mobile data only apps

176 SIM card manager (dual SIM

models)

177 Mobile Hotspot and Tethering

178 More connection settings

180 Sounds and vibration

181 Dolby Atmos (surround sound)

181 Separate app sound

182 Notifications

182 App icon badges

183 Display

184 Dark mode settings

185 Motion smoothness

185 Blue light filter

186 Changing the screen mode or

adjusting the display colour

187 Font size and style

201 Secure Folder

205 Secure Wi-Fi

206 Privacy

207 Location

207 Accounts and backup

208 Samsung Cloud

209 Google

210 Advanced features

211 Motions and gestures

212 Dual Messenger

213 Digital Wellbeing and parental

controls

213 Digital Wellbeing

215 Device care

215 Optimising your device

216 Battery

217 Storage

217 Memory

217 Security

218 Apps

218 General management

219 Accessibility

219 Software update

220 About phone

187 Screen resolution

187 Screensaver

188 Wallpaper

188 Themes

188 Lock screen

189 Smart Lock

190 Biometrics and security

191 Face recognition

194 Fingerprint recognition

198 Samsung Pass

Appendix

221 Accessibility

239 FAQ

246 Troubleshooting

251 Removing the battery

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

4

Basics

•

Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.

•

You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.

–

It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.

–

You can set the touchscreen to turn off automatically when you are not using it.
Launch the
of time you want the device to wait before turning off the touchscreen.

–

To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the

Adaptive brightness

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).

If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.

•

Depending on the region, you can view the regulatory information on the device. To
view the information, launch the

information

Settings

.

app, tap

switch to activate it.

Settings

Display

app and tap

Settings

→

Screen timeout

Settings

About phone

app and tap

app, tap

, and then select the length

Display

→

Status

About phone

, and then tap the

. If your device does not

→

Regulatory

5

Basics

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.

•

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•

Do not expose the device to water moving with force.

•

If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.

•

Your device has been tested in a controlled environment and certified to be water­and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

6

Basics

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charging speed may decrease or the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

7

Basics

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

8

Basics

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device.

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.

•

If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

•

The supplied earphones (USB Type-C) which support digital output are designed
only for this device. They may not be compatible with other devices that use
different audio output method.

10

Basics

Speaker

Microphone

Flash

Device layout

►

Galaxy S20 Ultra 5G, S20 Ultra:

SIM card /

Memory card tray

Front camera

Proximity/Light sensor

Volume key

Touchscreen

Edge screen

Earphone jack /

Multipurpose jack

(USB Type-C)

Side key (Power/Bixby)

Edge screen

Fingerprint recognition
sensor

GPS antenna

Rear camera

(Quadruple)

Speaker

NFC antenna /
MST antenna /
Wireless charging coil

Main antenna

Microphone

11

Basics

Speaker

SIM card /

GPS antenna

►

Galaxy S20+ 5G, S20+:

Memory card tray

Proximity/Light sensor

Front camera

Volume key

Touchscreen

Edge screen

Earphone jack /

Multipurpose jack

(USB Type-C)

Microphone

Rear camera

(Quadruple)

Side key (Power/Bixby)

Edge screen

Fingerprint recognition
sensor

Flash

Microphone

Speaker

NFC antenna /
MST antenna /
Wireless charging coil

Main antenna

Microphone

12

Basics

Speaker

SIM card /

Microphone

Flash

►

Galaxy S20 5G, S20:

Memory card tray

Proximity/Light sensor

Front camera

Volume key

Touchscreen

Edge screen

Earphone jack /

Multipurpose jack

(USB Type-C)

Rear camera (Triple)

Side key (Power/Bixby)

Edge screen

Fingerprint recognition
sensor

GPS antenna

Microphone

Speaker

NFC antenna /
MST antenna /
Wireless charging coil

Main antenna

Microphone

13

Basics

•

When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.

•

Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.

•

If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.

•

If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to
remove the dust or foreign materials with a sharp object, the device may be
damaged and its appearance may be affected.

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.

•

The light may flicker at the top of the device during calls due to proximity sensor
operation.

•

The colours on the Edge screen may look different depending on your viewing
position.

14

Basics

Hard keys

Key Function

•

Volume key

Press to adjust the device volume.

•

When the device is off, press and hold to turn it on.

Volume key

Side key (Power/Bixby)

•

Press to turn on or lock the screen.

Side key

Side key +
Volume Down key

•

Press and hold to start a conversation with Bixby. Refer to Using

Bixby for more information.

•

Press twice or press and hold to launch the app or feature you set.

•

Press simultaneously to capture a screenshot.

•

Press and hold simultaneously to turn off the device.

Setting the Side key

Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.

Launch the
want.

Settings

app, tap

Advanced features

→

Side key

, and then select an option you

15

Basics

Soft buttons

Back button

Recents button

When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

Home button

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.

•

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

•

Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

16

Basics

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device care feature.

•

When you are not using the device, turn off the screen by pressing the Side key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

17

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

18

Basics

Super fast charging

The device has a built-in super fast charging feature so you can charge the battery more
quickly.

To use the super fast charging feature, you must use the battery charger supplied with the
device and the super fast charging feature must be activated.

If the super fast charging feature is not activated, launch the

Battery

When you connect a fast battery charger, you can charge the battery with the fast charging
feature. When the pop-up window appears on the device, tap

Alternatively, launch the
the

→

Charging

Fast charging

•

While charging, you cannot activate or deactivate this feature.

•

To use the super fast charging feature, use a USB PD (Power Delivery) charger that
supports Super fast charging.

•

To use the fast charging feature, use a battery charger that supports Adaptive fast
charging.

•

You cannot use the fast charging feature or the super fast charging feature when
you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to

, and then tap the

Settings

switch to activate it.

app, tap

Super fast charging

Device care

→

Settings

switch to activate it.

Turn on

Battery

app, tap

.

→

Charging

Device care

, and then tap

→

the device.

•

You can charge the battery more quickly while the device or its screen is turned off.

19

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. A fan inside the
charger may produce noise during fast wireless charging.

Launch the
You can turn off or on the fast wireless charging feature by tapping the
you use the
turn off automatically at the preset time. When the fast wireless charging feature turns off, the
charger’s fan noise and the indicator light will be reduced.

Settings

Turn off as scheduled

•

To use this feature, you must use a charger and components that support the fast
wireless charging feature.

•

While charging, you cannot activate or deactivate this feature.

app, tap

Device care

option, you can set the fast wireless charging feature to

→

Battery

→

Charging

→

Fast wireless charging

On

or

Off

switch. If

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

1

The estimated charging time will appear on the notification panel. The actual charging
time may vary depending on the charging conditions.

.

20

Basics

After fully charging, disconnect the device from the wireless charger.

2

Precautions for wireless charging

•

Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.

•

Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.

The device may not charge properly or may overheat, or the device and the cards
may be damaged.

•

If you use the wireless charger in areas with weak network signals, you may lose
network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.

Wireless PowerShare

You can charge another device with your device’s battery. You can still charge another device
even while charging your device. Depending on the type of accessories or cover being used,
the Wireless PowerShare feature may not work properly. It is recommended to remove any
accessories and cover being used before using this feature.

Do not use earphones while sharing power. Doing so may affect nearby devices.

Open the notification panel, swipe downwards, and then tap (

1

to activate it.

Wireless PowerShare

)

21

Basics

Place the other device on the centre of your device, with their backs facing.

2

•

When charging starts, a notification sound or vibration will occur.

•

The location of the wireless charging coil may vary by device model. Adjust the
devices to connect with each other properly.

•

Some features are not available while sharing power.

Smartphone Galaxy Watch Galaxy Buds

When you are finished charging, disconnect the other device from your device.

3

•

Only devices that support the wireless charging feature can be charged using
this feature. Some devices may not be charged. To see devices that support the
Wireless PowerShare feature, visit www.samsung.com.

•

To charge properly, do not move or use either device while charging.

•

The power charged to the other device may be less than the amount shared to it
by your device.

•

If you charge the other device while charging your device, the charging speed may
decrease or the device may not charge properly depending on the charger type.

•

The charging speed or efficiency may vary depending on the device’s condition or
the surrounding environment.

Setting the limit for power sharing

You can set the device to stop power sharing when the remaining battery power drops below
a certain level.

Launch the

, and then set the limit.

limit

Settings

app, tap

Device care

→

Battery

22

→

Wireless PowerShare

→

Battery

Basics

21 3

Nano-SIM card and eSIM

Insert the SIM or USIM card provided by the mobile telephone service provider.

To have two phone numbers or service providers for a single device, activate the eSIM.
Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the
nano-SIM card and the eSIM may result in slower data transfer speeds in some areas.

•

eSIM may not be available depending on the region, service provider, or model.

•

Some services that require a network connection may not be available depending
on the service provider.

Installing the SIM or USIM card (nano-SIM card)

•

Use only a nano-SIM card.

•

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

►

Single SIM models:

4

5

23

Basics

1 3

2

►

Dual SIM models:

4

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

3

downwards.

5

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

24

Basics

Correct card installation (dual SIM models)

Nano-SIM card 1

Nano-SIM card 2

You cannot insert a nano-SIM card and a microSD card in the same place
simultaneously.

Nano-SIM card

microSD card

Activating an eSIM (dual SIM models)

Launch the
When a mobile plan is found, follow the on-screen instructions to activate the eSIM.

If you have a QR code provided by your service provider, launch the

Connections

scan the QR code.

Settings

→

app and tap

SIM card manager

Connections

→

Add mobile plan

→

SIM card manager

→

Add using QR code

→

Add mobile plan

Settings

app, tap

, and then

.

This feature may not be available depending on the region or service provider.

Using the eSIM and nano-SIM card (dual SIM models)

If you install a nano-SIM card and activate the eSIM, you can have two phone numbers or
service providers for a single device.

This feature may not be available depending on the region or service provider.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

25

Basics

Customising the eSIM and nano-SIM card

Launch the
or nano-SIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the eSIM or nano-SIM card.

: Change the display name of the eSIM or nano-SIM card.

app, tap

: Select a network type to use with the eSIM or nano-SIM card.

Connections

→

SIM card manager

, and then select the eSIM

Setting preferred eSIM or nano-SIM card

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

Preferred SIM card

→

SIM card manager

, and then set the feature

.

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

26

Basics

21 3

4

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

5

Place a memory card on the tray with the gold-coloured contacts facing downwards.

3

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

27

Basics

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

Unmount

Settings

.

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

app and tap

Device care

→

Storage

→

Advanced

→

SD card

→

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

Format

Settings

.

Before formatting the memory card, remember to make backup copies of all

app and tap

Device care

→

Storage

→

Advanced

→

SD card

→

important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on

Press and hold the Side key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

28

Basics

Turning the device off

To turn off the device, press and hold the Side key and the Volume Down key

1

simultaneously. Alternatively, open the notification panel and tap

Volume Down key

Side key

Tap

2

Power off

.

.

To restart the device, tap

You can set the device to turn off when you press and hold the Side key. Launch the

Settings

under

app, tap

Press and hold

Restart

Advanced features

.

.

→

Side key

, and then tap

Power off menu

Forcing restart

If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

To activate emergency mode, press and hold the Side key and the Volume Down key
simultaneously, and then tap

Emergency mode

. Alternatively, open the notification panel

→

and tap

To deactivate emergency mode, tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Emergency mode

.

→

Turn off Emergency mode

29

.

Basics

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.

Press and hold the Side key for a few seconds to turn on the device.

1

Tap .

2

Select your preferred device language and tap

3

Follow the on-screen instructions to complete the setup.

4

The Home screen will appear.

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Next

.

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.

To check the list of services that can be used with your Samsung account, launch the
app and tap

services

. Alternatively, visit account.samsung.com.

Accounts and backup

→

Accounts

→

Samsung account

→

Apps and

Settings

Creating a Samsung account

If you do not have a Samsung account, you should create one. You can create a Samsung
account using your email address.

Launch the

1

Samsung account

Alternatively, launch the

Tap

2
3

Create account

Follow the on-screen instructions to complete creating your account.

Settings

.

app and tap

Settings

.

Accounts and backup

app and tap .

30

→

Accounts

→

Add account

→