Samsung SMG970KOR User Manual
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USER MANUAL ?L?
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SM-G970N
English. 12/2018. Rev.1.0 |
www.samsung.com |
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Table of Contents
Basics
4 Read me first
7Device overheating situations and solutions
11 Device layout and functions
20 Battery
26 SIM or USIM card (nano-SIM card)
31 Memory card (microSD card)
35Turning the device on and off
36Initial setup
38 Samsung account
40Transferring data from your previous device (Smart Switch)
43 |
Understanding the screen |
56 |
Notification panel |
58 |
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Entering text |
Apps and features
Installing or uninstalling apps Bixby
Bixby Vision
Bixby Home
Reminder Phone Contacts
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94 |
Messages |
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98 |
Internet |
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100 |
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101 |
Camera |
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123 |
Gallery |
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129 |
AR Emoji |
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136 |
Always On Display |
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139 |
Edge screen |
(Galaxy |
S10+, Galaxy |
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143 |
Multi window |
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146 |
Samsung Pay |
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149 |
Samsung Health |
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155 |
Galaxy Wearable |
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155 |
Samsung Members |
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156 |
Samsung Notes |
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157 |
Calendar |
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158 |
Voice Recorder |
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161 |
My Files |
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161 |
Clock |
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163 |
Calculator |
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164 |
Game Launcher |
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167 |
Kids Home |
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169 |
SmartThings |
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174 |
Sharing content |
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175 |
Samsung DeX |
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182 |
Google apps |
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2
Table of Contents
Settings
184 Introduction
184Connections 185 Wi-Fi
188 Bluetooth
190 NFC and payment
193 Data saver
194 Mobile data only apps
194SIM card manager (dual SIM models)
195Mobile Hotspot and Tethering
196Call and message continuity
197More connection settings 200 Sounds and vibration
200Dolby Atmos (surround sound)
201Separate app sound 201 Notifications
202 Display
203Blue light filter
204Night mode
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204 |
Changing the screen mode or |
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adjusting the display colour |
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206 |
Screen resolution |
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206 |
Screensaver |
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207 |
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Wallpapers and themes |
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207 |
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Lock screen |
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208 |
Smart Lock |
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209 |
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Bi metrics and security |
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210 |
Face recognition |
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213 |
Fingerprint recognition |
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217 |
Samsung Pass |
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222 |
Secure Folder |
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227 |
Accounts and backup |
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228 |
Samsung Cloud |
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229Google
230Advanced features 231 Bixby Routines
233 Motions and gestures
234 Dual Messenger
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?R |
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235 |
Digital wellbeing |
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237 |
Device care |
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237 |
Using the optimisation feature |
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238 |
Battery |
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239 |
Storage |
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239 |
Memory |
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240 |
Security |
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240 |
Apps |
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240 |
General management |
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241 |
Accessibility |
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242 |
Software update |
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242 |
User manual |
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?L? |
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243 About phone |
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Appendix |
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244 |
Accessibility |
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262 |
Troubleshooting |
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269Removing the battery
269FCC Information
270Exposure to Radio Frequency (RF) Signals
271FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices
3
r`lrtmf?bnmehc
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
?R
•Descriptions are based on the device’s default settings.
•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. ?L?
•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal
•useosbqa?of media.
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service pr viders.
4
r`lrtmf?bnmehc
Basics
• |
Modifying the device’s operating system or installing softwares from unofficial sources |
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may result in device malfunctions and data corruption or loss. These actions are violations |
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of your Samsung licence agreement and will void your warranty. |
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• |
Depending on the region or service provider, a screen protector is attached for protection |
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during production and distribution. Damage to the attached screen protector is not |
?R |
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covered by the warranty. |
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• |
You can see the touchscreen clearly even in strong outdoor sunlight by automatically |
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adjusting the contrast range based on the surrounding environment. Due to the nature |
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of the product, displaying fixed graphics for extended periods may result in afterimages |
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(screen burn-in) or ghosting. |
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– –It is recommended not to use fixed graphics on part or all of the touchscreen for |
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extended periods and turn off the touchscreen when not using the device. |
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– –You can set the touchscreen to turn off automatically when you are not using it. |
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Launch the Settings app, tap Display →Screen timeout, and then select the length |
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?L? |
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of time you want the device to wait before turning off the touchscreen. |
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– –To set the touchscreen to automatically adjust its brightness based on the |
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surrounding environment, launch the Settings app, tap Display, and then tap the |
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Adaptive brightness switch to activate it. |
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• |
Depending on the region or model, some devices are required to receive approval from |
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the Federal Communications Commission (FCC). If your device is approved by the FCC, |
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you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and |
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tap About phone →Status. |
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• |
osbqa? |
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Depending on the region, you can view the regulatory information on the device. To |
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view the information, l unch the Settings app and tap About phone →Regulatory information.
5
r`lrtmf?bnmehc
Basics
Maintaining water and dust resistance
Your device supports waterand dust-resistance. Follow these tips carefully to maintain the waterand dust-resistance of your device. Failure to do so may result in damage to your device.
•Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for?R more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
•Do not expose the device to water moving with force.
•If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.
•If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping?L?the device with a dry cloth, dry it thoroughly before using it.
•The touchscreen and other features may not work properly if the device is used in water.
•If the device is dropped or receives an impact, the waterand dust-resistant features of the device may be damaged.
•Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP68 as describedosbqa?by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30 minutes). Despite this cl ssification, it is still possible for your device to be damaged in certain situations.Instructional
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
6
r`lrtmf?bnmehc
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
?R
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB?L?cable with a new Samsung-approved one.
•When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
osbqa?
7
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Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any |
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running apps and do not use the device for a while. |
?R |
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The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
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During the initial setup after purchase or when restoring data |
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When downloading large files |
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When using apps that require more power or using apps for extended periods |
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– –When playing high-quality games for extended periods |
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– –When recording videos for extended periods |
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– –When streaming videos while using the maximum brightness setting |
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– –When connecting to a TV |
?L? |
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While multitasking (or, when running many apps in the background) |
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– –When using Multi window |
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– –When updating or installing apps while recording videos |
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– –When downloading large files during a video call |
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– –When recording videos while using a navigation app |
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osbqa? |
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When using large amount of data for syncing with the cloud, email, or other accounts |
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When using a navigation app in a car while the device is placed in direct sunlight |
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When using the mobile hotspot and tethering feature |
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When using the device in areas with weak signals or no reception |
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When charging the battery with a damaged USB cable |
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When the device’s multipurpose jack is damaged or exposed to foreign materials, such as |
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liquid, dust, metal powder, and pencil lead |
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When you are roaming
8
r`lrtmf?bnmehc
Basics
Do the following when the device heats up:
•Keep the device updated with the latest software.
•Conflicts between running apps may cause the device to heat up. Restart the device.
•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. ?R
•Close apps that increase battery consumption or that run in the background when not in use.
•Delete unnecessary files or unused apps.
•Decrease the screen brightness.
•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
•If the device becomes hotter than usual, a device?L?overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•If theosbqa?device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.turnWhenDevice
9
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Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•Do not store your device in very cold or very hot temperatures.
•Do not expose your device to direct sunlight for extended periods. ?R
•Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•Do not place the device in any areas that may overheat, such as on an electric heating mat.
•Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•Never use a damaged charger or battery.
?L? osbqa?
10
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Basics
Device layout and functions
Package contents
Refer to |
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?R |
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The items supplied with the device and any available accessories may vary |
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depending on the region or service provider. |
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The supplied items are designed only for this device and may not be compatible |
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with other devices. |
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Appearances and specifications are subject to change without prior notice. |
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You can purchase additional accessories from your local Samsung retailer. Make |
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sure they are compatible with the device before purchase. |
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Use only Samsung-approved accessories. Using unapproved accessories may cause |
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?L? |
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the performance problems and malfunctions that are not covered by the warranty. |
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Availability of all accessories is subject to change depending entirely on |
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manufacturing companies. For more information about available accessories, refer |
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to the Samsung website. |
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11
r`lrtmf?bnmehc
Basics
Device layout
►Galaxy S10+:
Speaker
SIM card / Memory card tray
Volume key
Bixby key 
Proximity/Light sensor
Front camera (Dual)
Power key
Touchscreen
Edge screen |
?L? |
Edge screen |
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Fingerprint recognition |
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sensor |
Multipurpose jack (USB 
Type-C)
osbqa?
?R
12
r`lrtmf?bnmehc
Basics
Microphone 
Rear camera (Triple
NFC antenna MST antenna
Wireless charging coil
Speaker |
Microphone
GPS antenna
Heart rate sensor 
Flash
Main antenna
?L?Earphone jack
?R
osbqa?
13
r`lrtmf?bnmehc
Basics
►Galaxy S10:
Proximity/Light sensor |
Speaker |
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Front camera |
?R
Volume key |
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Power key |
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Bixby |
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Edge screen |
?L? |
Edge screen |
Touchscreen |
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Fingerprint recognition |
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sensor |
osbqa?Multipurpose jack (USB Type-C)
14
r`lrtmf?bnmehc
Basics
Microphone
GPS antenna 
Rear camera (Triple) 
NFC antenna
MST antenna
Wireless charging
SIM card / Memory card tray
Flash
Heart rate sensor
?R
Main antenna 
Speaker |
Microphone
?L?Earphone jack
osbqa?
15
r`lrtmf?bnmehc
Basics
►Galaxy S10e:
Proximity/Light sensor |
Speaker |
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Front camera |
?R
Volume key |
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Power key (Fingerprint |
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Bixby |
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recognition sensor) |
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Touchscreen 
osbqa?Multipurpose jack (USB Type-C)
?L?
16
r`lrtmf?bnmehc
Basics
Microphone
GPS antenna 
NFC antenna
MST antenna
Wireless charging
Rear camera (Dual)
SIM card / Memory card tray
Flash
?R
Main antenna 
Speaker |
Microphone
?L?Earphone jack
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• |
When using the speakers, such as when playing media files or using speakerphone, |
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osbqa? |
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• |
do not place the device close to your ears. |
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Be careful not to expose the camera lens to a strong light source, such as direct |
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sunlight. If the c mera lens is exposed to a strong light source, such as direct |
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sunlight, the camera image sensor may be damaged. A damaged image sensor is |
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irreparable and will cause dots or spots in pictures. |
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If you use the device with its glass or acrylic body broken, there may be a risk of |
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injury. Use the device only after it has been repaired at a Samsung Service Centre. |
17
r`lrtmf?bnmehc
Basics
•Connectivity problems and battery drain may occur in the following situations:
––If you attach metallic stickers on the antenna area of the device
––If you attach a device cover made with metallic material to the device
––If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection ?R
•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.
•The colours on the Edge screen may look different depending on your viewing position. (Galaxy S10+, Galaxy S10)
Fingerprint recognition sensor (Galaxy S10+, Galaxy S10)
The device contains a fingerprint recognition sensor?L?at the bottom of the screen. After you register your fingerprints, the fingerprint recognition icon will appear. Refer to Fingerprint recognition for more information.
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Fingerprint recognition icon
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Basics
Hard keys
Volume
Power key
Bixby
?R
Key |
Function |
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Power |
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Press and hold to turn the device on or off. |
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Press to turn on or lock the screen. |
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Press to launch Bixby. Refer to Bixby for more information. |
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Bixby |
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Press and hold to start a conversation with Bixby. Refer to Using |
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Bixby for more information. |
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Volume |
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Press to adjust the device volume. |
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Soft buttons
osbqa?Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft butt ns are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.
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Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended?R periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
1
2
•Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
•Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a ?L?
power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
Connect the USB cable to the USB power adaptor.
Plug the USB cable into the device’s multipurpose jack.
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Basics
3
4
Plug the USB power adaptor into an electric socket.
After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
Reducing the battery consumption |
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?R |
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Your device provides various options that help you conserve battery power. |
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Optimise the device using the device care feature. |
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When you are not using the device, turn off the screen by pressing the Power key. |
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• |
Activate power saving mode. |
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Close unnecessary apps. |
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Deactivate the Bluetooth feature when not in use. |
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• |
Deactivate the Wi-Fi feature when not in use. |
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• |
Deactivate auto-syncing of apps that need to be synced. |
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Decrease the backlight time. |
?L? |
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• |
Decrease the screen brightness. |
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Battery charging tips and precautions |
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When the battery power is low, the battery icon appears empty. |
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• |
If the battery is completely discharged, the device cannot be turned on immediately |
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when the charger is connected. Allow a depleted battery to charge for a few minutes |
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before turning on the device. |
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Using a power source other than the charger, such as a computer, may result in a slower |
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charging peed due to a lower electric current. |
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Basics
•The device can be used while it is charging, but it may take longer to fully charge the battery.
•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•While charging, the device and the charger may heat up. This is normal and should not?R affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. ?L?
To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the 
icon appears on the screen.
If the fast charging feature is not activated, launch the Settings app, tap Device care → |
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Battery → →Settings, and then tap the Fast cable charging switch to activate it. |
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• |
You cannot use the built-in fast charging feature when you charge the battery |
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using a stand rd b ttery charger. |
• |
If the device heats up or the ambient air temperature rises, the charging speed may |
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decrease automatically. This is a normal operating condition to prevent damage to |
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the device. |
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Basics
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).
You can charge your device faster using the fast wireless charging feature. To use this feature,?R you must use a charger and components that support the fast wireless charging feature.
If the fast wireless charging feature is not activated, launch the Settings app, tap Device care
→Battery →
→Settings, and then tap the Fast wireless charging switch to activate it.
•The on/off option will be added in your device’s settings menu when you first place it on the charger.
•A fan inside the charger may produce noise during fast wireless charging.
Charging the battery
1 |
Place the centre of the device’s back on the centre of the wireless charger. |
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?L? |
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The estimated charging time will appear on the notification panel. The actual charging |
time may vary depending on the charging conditions.
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Basics
2 After fully charging, disconnect the device from the wireless charger.
Precautions for wireless charging
•Do not place the device on the wireless charger with a credit card or radio-
frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover. ?R
•Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.
The device may not charge properly or may overheat, or the device and the cards may be damaged.
• |
If you use the wireless charger in areas with weak network signals, you may lose |
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network reception. |
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• |
Use Samsung-approved wireless chargers. If you use other wireless chargers, the |
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battery may not charge properly. |
?L? |
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Wireless |
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You can |
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device |
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even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.
1 osbqa?Do not use earphones while sharing power.
Open the notification panel and tap (Power share) to activate it.
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Basics
2
3
Place the other device on the centre of your device, with their backs facing.
• |
When charging starts, a notification sound or vibration will occur. |
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• |
The location of the wireless charging coil may vary by device model. Adjust the |
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devices to connect with each other properly. |
?R |
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• |
Using this feature may affect call reception or data services, depending on your |
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network environment. |
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• |
The other |
Your device |
?L? |
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device |
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When you are finished charging, disconnect the other device from your device. |
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Only devices that support the wireless charging feature can be charged using this |
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feature. Some devices may not be charged. |
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• |
To charge properly, do not move or use either device while charging. |
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• |
If you charge the other device while charging your device, the charging speed may |
osbqa? |
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decrease or the device may not charge properly depending on the charger type. |
• |
If the remaining b ttery power drops below a certain level, power sharing will stop. |
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r`lrtmf?bnmehc
►Single SIM models:
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?L?
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r`lrtmf?bnmehc
Basics
►Dual SIM models:
?R
?L? osbqa?
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Basics
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
2
3
Pull out the tray gently from the tray slot.
?R
►Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards.
►Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card on the tray 2 ( 2 ).
Tray 1 |
?L? |
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4 Gently press the SIM or USIM card into the tray to secure it.
2
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
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• |
If you insert the tray into your device while the tray is wet, your device may be |
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• |
damaged. Always make sure the tray is dry. |
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Fully in ert the tray into the tray slot to prevent liquid from entering your device. |
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Basics
Correct card installation
►Single SIM models:
Nano
card
►Dual SIM models:
Nano-SIM card 1 
?R
Nano
?L?
card 2
• |
Use only a nano-SIM card. |
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microSD card |
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• |
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. |
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Basics
Removing the SIM or USIM card
1 |
Insert the ejection pin into the hole on the tray to loosen the tray. |
2 |
Pull out the tray gently from the tray slot. |
3 |
Remove the SIM or USIM card. |
4 |
Insert the tray back into the tray slot. |
?R
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Launch the Settings app and tap Connections →SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
?L?
Launch the Settings app, tap Connections →SIM card manager, and then select a SIM or USIM card to access the following options:
• |
osbqa? |
Icon: Change the icon of the SIM or USIM card. |
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• |
Name: Change the display name of the SIM or USIM card. |
• |
Network mode: Select network type to use with the SIM or USIM card. |
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.
Launch the Settings app, tap Connections →SIM card manager, and then set the feature preferences for your cards in Preferred SIM card.
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