Samsung SM-G960F Instruction Manual

SM-G960F
SM-G960F/DS
SM-G965F
SM-G965F/DS

User Manual

English. 03/2018. Rev.1.1

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Device overheating situations and

solutions

10 Device layout and functions

16 Battery

21 SIM or USIM card (nano-SIM card)

27 Memory card (microSD card)

31 Turning the device on and off

32 Initial setup

35 Samsung account

37 Transferring data from your previous

device

39 Understanding the screen

52 Notification panel

97 Internet

99 Email

100 Camera

132 Gallery

138 Always On Display

140 Edge screen

147 Multi window

153 Samsung Pay

156 Samsung Gear

157 Samsung Members

158 Samsung Notes

159 Calendar

160 Samsung Health

167 Voice Recorder

169 My Files

54 Entering text

Apps and features

57 Installing or uninstalling apps

59 Bixby

85 Phone

90 Contacts

94 Messages

169 Clock

171 Calculator

171 Game Launcher

174 SmartThings

178 Sharing content

179 Samsung DeX

190 Connecting to an external display

191 Google apps

2

Table of Contents

Settings

193 Introduction

193 Connections

194 Wi-Fi

197 Bluetooth

199 Data saver

200 NFC and payment

202 Mobile Hotspot and Tethering

203 SIM card manager (dual SIM

models)

204 More connection settings

207 Sounds and vibration

208 Dolby Atmos (surround sound)

208 Notifications

209 Display

242 Cloud and accounts

243 Samsung Cloud

245 Smart Switch

248 Google

249 Accessibility

249 General management

250 Software update

251 User manual

251 About phone

Appendix

252 Accessibility

270 Troubleshooting

277 Removing the battery

210 Blue light filter

211 Changing the screen mode or

adjusting the display colour

212 Screen resolution

212 Screensaver

213 Wallpapers and themes

213 Advanced features

215 Dual Messenger

216 Device maintenance

219 Apps

219 Lock screen and security

221 Smart Lock

221 Intelligent Scan

224 Face recognition

226 Iris recognition

231 Fingerprint recognition

234 Samsung Pass

238 Secure Folder

3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.

•

You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.

4

Basics

•

Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.

•

Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the

About phone

tap

•

Depending on the region, you can view the regulatory information on the device. To
view the information, launch the

information

→

Status

.

.

Settings

app and tap

About phone

Settings

→

app and

Regulatory

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.

•

Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.

•

Do not expose the device to water moving with force.

•

If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,
rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.

•

Your device has been tested in a controlled environment and certified to be water­and dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.

5

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.

Do the following when the device heats up:

•

Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.

•

If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.

•

When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.

The wireless charging or fast charging feature is only available on supported models.

6

Basics

When the device heats up during use

When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.

The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.

•

During the initial setup after purchase or when restoring data

•

When downloading large files

•

When using apps that require more power or using apps for extended periods

–

When playing high-quality games for extended periods

–

When recording videos for extended periods

–

When streaming videos while using the maximum brightness setting

–

When connecting to a TV

•

While multitasking (or, when running many apps in the background)

–

When using Multi window

–

When updating or installing apps while recording videos

–

When downloading large files during a video call

–

When recording videos while using a navigation app

•

When using large amount of data for syncing with the cloud, email, or other accounts

•

When using a navigation app in a car while the device is placed in direct sunlight

•

When using the mobile hotspot and tethering feature

•

When using the device in areas with weak signals or no reception

•

When charging the battery with a damaged USB cable

•

When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead

•

When you are roaming

7

Basics

Do the following when the device heats up:

•

Keep the device updated with the latest software.

•

Conflicts between running apps may cause the device to heat up. Restart the device.

•

Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•

Close apps that increase battery consumption or that run in the background when
not in use.

•

Delete unnecessary files or unused apps.

•

Decrease the screen brightness.

•

If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.

•

If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.

•

If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.

8

Basics

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

•

Do not store your device in very cold or very hot temperatures.

•

Do not expose your device to direct sunlight for extended periods.

•

Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.

•

Do not place the device in any areas that may overheat, such as on an electric heating
mat.

•

Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.

•

Never use a damaged charger or battery.

9

Basics

Device layout and functions

Package contents

Refer to the quick start guide for package contents.

•

The items supplied with the device and any available accessories may vary
depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible
with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.

10

Basics

Proximity/Light sensor

Device layout

►

Galaxy S9 models:

Speaker

Iris recognition LED

LED indicator

Volume key

Bixby key

Edge screen

Touchscreen

Front camera

Iris recognition camera

Power key

Edge screen

Multipurpose jack (USB

Type-C)

11

Basics

Rear camera

MST antenna

Microphone

GPS antenna

SIM card / Memory card
tray

Flash

Fingerprint recognition

sensor

NFC antenna /

Wireless charging coil

Main antenna

Speaker

Microphone

Heart rate sensor

Earphone jack

12

Basics

Proximity/Light sensor

►

Galaxy S9+ models:

Speaker

Iris recognition LED

LED indicator

Volume key

Bixby key

Edge screen

Touchscreen

Front camera

Iris recognition camera

Power key

Edge screen

Multipurpose jack (USB

Type-C)

13

Basics

MST antenna

Microphone

SIM card / Memory card
tray

GPS antenna

Rear camera (Dual)

NFC antenna /

Wireless charging coil

Main antenna

Speaker

Microphone

Flash

Heart rate sensor

Fingerprint recognition
sensor

Earphone jack

When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.

•

Connectivity problems and battery drain may occur in the following situations:

•

Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.

•

Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.

•

The colours on the Edge screen may look different depending on your viewing
position.

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection

14

Basics

Hard keys

Volume key

Bixby key

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Press to open Bixby Home. Refer to Bixby for more information.

Power key

Bixby

Volume

Soft buttons

Show and hide

Recents button

•

Press and hold to launch Bixby Voice. Refer to Bixby Voice for more
information.

•

Press to adjust the device volume.

Back button

button

Home button

When you turn on the device, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to

Navigation bar (soft buttons) for more information.

15

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended
periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.

•

Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.

•

Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.

To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.

Connect the USB cable to the USB power adaptor.

1

Plug the USB cable into the device’s multipurpose jack.

2

16

Basics

Plug the USB power adaptor into an electric socket.

3

After fully charging, disconnect the charger from the device. Then, unplug the charger

4

from the electric socket.

Charging other devices

Use the USB connector (USB Type-C) to charge another mobile device with your device’s
battery.

Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your
device and the other device via the other device’s USB cable.

When charging starts, the battery charging icon will appear on the other device’s screen.

Your device The other

device

USB Connector

(USB Type-C)

The other device's

USB cable

The app selection pop-up window that appears on your device is for data transfer. Do
not select an app from the pop-up window.

17

Basics

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

•

When you are not using the device, turn off the screen by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

•

Deactivate the Wi-Fi feature when not in use.

•

Deactivate auto-syncing of apps that need to be synced.

•

Decrease the backlight time.

•

Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

•

If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.

•

The device can be used while it is charging, but it may take longer to fully charge the
battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.

18

Basics

•

While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the

If the fast charging feature is not activated, launch the

→

Battery

activate it.

→ →

•

You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.

Advanced settings

, and then tap the

Settings

Fast cable charging

icon appears on the screen.

app, tap

Device maintenance

switch to

19

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.

If the fast wireless charging feature is not activated, launch the

→

maintenance
charging

switch to activate it.

•

The on/off option will be added in your device’s settings menu when you first place
it on the charger.

•

A fan inside the charger may produce noise during fast wireless charging.

Battery

→ →

Advanced settings

, and then tap the

Settings

app, tap

Fast wireless

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

1

The estimated charging time will appear on the screen. The actual charging time may
vary depending on the charging conditions.

Device

20

Basics

After fully charging, disconnect the device from the wireless charger.

2

Precautions for wireless charging

•

Do not place the device on the wireless charger with a credit card or radio­frequency identification (RFID) card (such as a transportation card or a key card)
placed between the back of the device and the device cover.

•

Do not place the device on the wireless charger when conductive materials, such
as metal objects and magnets, are placed between the device and the wireless
charger.

The device may not charge properly or may overheat, or the device and the cards
may be damaged.

•

If you use the wireless charger in areas with weak network signals, you may lose
network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.

Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.

21

Basics

►

Single SIM models:

1

2 3

54

22

Basics

►

Dual SIM models:

21 3

54

23

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

►

3

Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured

contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards. Place the primary SIM or USIM card on the tray 1 (
secondary SIM or USIM card on the tray 2 (

2 ).

1

2

Tray 1

Tray 2

Gently press the SIM or USIM card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

5

1 ) and the

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

24

Basics

Correct card installation

►

Single SIM models:

Nano-SIM card

►

Dual SIM models:

Nano-SIM card 1

microSD card

Nano-SIM card 2

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

25

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Remove the SIM or USIM card.

3

Insert the tray back into the tray slot.

4

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

Launch the
card and tap the switch to activate it.

Settings

app and tap

Connections

→

SIM card manager

. Select a SIM or USIM

Customising SIM or USIM cards

Launch the
USIM card to access the following options:

•

Icon

•

Name

•

Network mode

Settings

: Change the icon of the SIM or USIM card.

: Change the display name of the SIM or USIM card.

app, tap

: Select a network type to use with the SIM or USIM card.

Connections

→

SIM card manager

, and then select a SIM or

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.

Launch the
preferences for your cards in

Settings

app, tap

Connections

PREFERRED SIM CARD

→

SIM card manager

26

, and then set the feature

.

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory
appears in the

My Files

→

SD card

folder.

27

Basics

1

4

2 3

5

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.

Pull out the tray gently from the tray slot.

2

When you remove the tray from the device, the mobile data connection will be
disabled.

28

Basics

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

3

Tray 1

Tray 2

Gently press the memory card into the tray to secure it.

4

If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.

Insert the tray back into the tray slot.

5

•

If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

Launch the

→

SD card

Insert the ejection pin into the hole on the tray to loosen the tray.

1

Pull out the tray gently from the tray slot.

2

Settings

→

UNMOUNT

app and tap

.

Device maintenance

→

Storage

→ →

Storage settings

29

Basics

Remove the memory card.

3

Insert the tray back into the tray slot.

4

Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.

Launch the

→

SD card

Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.

Settings

→

Format

app and tap

.

Device maintenance

→

Storage

→ →

Storage settings

30

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

.

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

31

Basics

Emergency mode

You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.

Activating emergency mode

To activate emergency mode, press and hold the Power key, and then tap

The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.

Emergency mode

.

Deactivating emergency mode

To deactivate emergency mode, tap →
hold the Power key, and then tap

Emergency mode

Disable Emergency mode

.

. Alternatively, press and

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.

•

The initial setup procedures may vary depending on the device’s software and your
region.

•

You can set up your device with Bixby Voice depending on the selected device
language.

Turn on the device.

1

32

Basics

Select your preferred device language and select .

2

Select a language.

Select a Wi-Fi network and connect to it.

3

If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.

Follow the on-screen instructions to proceed the initial setup.

4

Set a screen lock method to protect your device. You can protect your personal

5

information by preventing others from accessing your device. To set the screen lock
method later, tap

No, thank you

.

33

Basics

Sign in to your Samsung account. You can enjoy Samsung services and keep your data

6

up to date and secure across all of your devices. Refer to Samsung account for more
information.

Get your content from Samsung Cloud or a previous device. Refer to Transferring data

7

from your previous device for more information.

Select features you want to use and complete the initial setup.

8

The Home screen will appear.

34

Basics

Samsung account

Introduction

Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.

Create your Samsung account with your email address.

To check the list of services that can be used with your Samsung account, visit

account.samsung.com. For more information on Samsung accounts, launch the

and tap

Cloud and accounts

→

Accounts

→

Samsung account

→ →

Help

.

Registering your Samsung account

Registering a new Samsung account

If you do not have a Samsung account, you should create one.

Launch the

1

Tap

2

3

Samsung account

Follow the on-screen instructions to complete creating your account.

Registering an existing Samsung account

Settings

app and tap

→

CREATE ACCOUNT

Cloud and accounts

.

→

Accounts

→

Add account

Settings

app

.

If you already have a Samsung account, register it to the device.

Launch the

1

Tap

2

Samsung account

Settings

app and tap

→

SIGN IN

Cloud and accounts

.

35

→

Accounts

→

Add account

.

Basics

Enter your Samsung account ID and password and tap

3

If you forget your account information, tap
account information when you enter the required information.

If you want to verity your Samsung account password via your biometric data, such as
fingerprints or irises, tap

Samsung Pass

Read and agree to the terms and conditions and tap

4

Tap

5

DONE

. Refer to Samsung Pass for more information.

to finish registering your Samsung account.

Verify identity with biometrics instead of password using

Find ID

SIGN IN

or

Reset password

AGREE

.

.

. You can find your

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

Launch the

1

Tap

2

Tap

3

Settings

Samsung account

REMOVE

, enter your Samsung account password, and then tap

app and tap

→ →

Cloud and accounts

Remove account

→

Accounts

.

.

REMOVE ACCOUNT

.

36

Basics

Transferring data from your previous device

You can restore your data, such as images, contacts, messages, and apps from Samsung
Cloud. You can also copy them from your previous device via Smart Switch.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.

The following content is about the data restoration features available during the initial setup
procedures. For more information about Samsung Cloud or Smart Switch, refer to Samsung

Cloud or Smart Switch.

Restoring data from your previous device (Smart Switch)

You can connect your previous device to your device with a USB connector (USB Type-C) and
a USB cable to easily and quickly transfer data.

During the initial setup, when the data restoration screen appears, tap

1

→

device

Plug the USB connector (USB Type-C) into the multipurpose jack of your device.

2

NEXT

.

From your old

37

Basics

Connect your device and the previous device using the previous device’s USB cable.

3

Your devicePrevious device

USB Connector
(USB Type-C)

The previous device's
USB cable

In the previous device, tap

4

Follow the on-screen instructions to transfer data from the previous device.

5

Do not disconnect the USB cable or USB connector (USB Type-C) from the device
when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure
that your device is sufficiently charged before transferring data. If the battery power is
low, data transfer may be interrupted.

ALLOW

.

Restoring data from Samsung Cloud

You can restore data you backed up from your previous device to Samsung Cloud.

During the initial setup, when the data restoration screen appears, tap

1

→

Cloud

NEXT

.

From Samsung

Tap under

2

Tick the data types you want to restore and tap

3

BACKUP DEVICE

and select your previous device.

38

RESTORE

.

Basics

Understanding the screen

Controlling the touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.

•

Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.

•

The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for approximately
2 seconds.

39

Basics

Dragging

Tap and hold an item and drag it to the
target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left, or
to the right.

Spreading and pinching

Spread two fingers apart or pinch on the
screen.

40

Basics

Navigation bar (soft buttons)

When you turn on the device, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.

Show and hide

button

Recents button

Back button

Home button

Button Function

Show and hide

Recents

•

Double-tap to pin or hide the navigation bar.

•

Tap to open the list of recent apps.

•

Tap to return to the Home screen.

Home

•

Back

Tap and hold to launch the

•

Tap to return to the previous screen.

Google Assistant

app.

Displaying or hiding the navigation bar

Using the Show and hide button at the left side of the navigation bar, you can set the
navigation bar to be hidden or pinned on the screen when you use apps or features. The
navigation bar is pinned by default.

If you want to view files or use apps in full screen, double-tap the Show and hide button to
hide the navigation bar.

To show the navigation bar again, drag upwards from the bottom of the screen.

•

On certain screens, such as the Home screen, the navigation bar will always be
displayed and the Show and hide button will not appear.

•

Even after you pin the navigation bar, it can be hidden while using some apps or
features, such as a video player.

41

Basics

Turning on the screen using the Home button

Hard press the Home button or the Home button area to turn on the screen.

On the Always On Display, you can also turn on the screen by double-tapping the Home
button.

Setting the navigation bar

Launch the

•

Show and hide button

whether or not to display the button for each app.

•

BACKGROUND COLOUR

•

Hard press Home button

press the Home button. You can also adjust the amount of pressure needed to use the
Home button when hard pressing it.

•

Unlock with Home button

locked screen when you hard press the Home button. This feature is available when

press Home button

•

Button layout

Settings

: Change the order of the buttons on the navigation bar.

app, tap

: Add a button to hide or pin the navigation bar. You can set

is activated.

Display

: Change the navigation bar’s background colour.

: Set the device to return to the Home screen when you hard

: Set the device to unlock the screen without swiping on the

→

Navigation bar

, and then select an option.

Hard

42

Basics

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.

The Apps screen displays icons for all apps, including newly installed apps.

The screen may appear differently depending on the region or service provider.

Edge panel handle

A widget

Bixby Home indicator. View your

customised content.

Navigation bar (soft buttons)

Favourite apps

43

Basics

Switching between Home and Apps screens

On the Home screen, swipe upwards or downwards to open the Apps screen.

To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.

Home screen Apps screen

If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area and tap

→

Apps button

→

Show Apps button

→

APPLY

. The Apps button will be added at the

Home screen settings

bottom of the Home screen.

Apps button

44

Basics

Display the screen in landscape mode

On the Home screen, tap and hold an empty area, tap

Portrait mode only

the

Rotate the device until it is horizontal to view the screen in landscape mode.

switch to deactivate it.

Home screen settings

, and then tap

Moving items

Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.

To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top of the screen. A shortcut to the app will be added on the Home
screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.

45

Basics

Creating folders

Create folders and gather similar apps to quickly access and launch apps.

On the Home screen or the Apps screen, tap and hold an app, and then drag it over

1

another app.

Drop the app when a folder frame appears around the apps.

2

A new folder containing the selected apps will be created. Tap
enter a folder name.

•

Adding more apps

Tap

ADD APPS

by dragging it to the folder.

on the folder. Tick the apps to add and tap

Enter folder name

ADD

. You can also add an app

and

•

Moving apps from a folder

Tap and hold an app to drag it to a new location.

•

Deleting a folder

Tap and hold a folder, and then tap
folder’s apps will be relocated to the Apps screen.

Delete folder

. Only the folder will be deleted. The

46

Basics

Editing the Home screen

On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.

•

Adding panels: Swipe to the left, and then tap .

•

Moving panels: Tap and hold a panel preview, and then drag it to a new location.

•

Deleting panels: Tap on the panel.

•

Wallpapers

•

Themes

and wallpapers, will change depending on the selected theme.

•

Widgets

information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.

•

Home screen settings

Home screen and more.

: Change the wallpaper settings for the Home screen and the locked screen.

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Widgets are small apps that launch specific app functions to provide

: Change the size of the grid to display more or fewer items on the

47

Basics

Displaying all apps on the Home screen

Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap

→

settings

You can now access all your apps by swiping to the left on the Home screen.

Home screen layout

→

Home screen only

→

APPLY

.

Home screen

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.

The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Roaming (outside of normal service area)

/

/

Preferred SIM or USIM card for calls (dual SIM models)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

Location services being used

Call in progress

Missed call

48

Basics

Icon Meaning

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery charging

Battery power level

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.

To unlock the screen, swipe in any direction when the screen turns on.

If the screen is off, press the Power key or hard press the Home button or the Home button
area to turn on the screen.

Locked screen

49

Basics

Changing the screen lock method

To change the screen lock method, launch the

Screen lock type

When you set a pattern, PIN, password, face, iris, or fingerprint for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.

•

Swipe

•

Pattern

•

PIN

•

Password

the screen.

•

None

•

Intelligent Scan

more conveniently. Refer to Intelligent Scan for more information.

•

Face

: Swipe in any direction on the screen to unlock it.

: Enter a PIN with at least four numbers to unlock the screen.

: Do not set a screen lock method.

: Register your face to unlock the screen. Refer to Face recognition for more

, and then select a method.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Register both your face and irises to the device to unlock the screen

Settings

app, tap

Lock screen and security

→

information.

•

Iris

: Register your irises to unlock the screen. Refer to Iris recognition for more

information.

•

Fingerprints

recognition for more information.

You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
app, tap
the preset screen lock method, and then tap the
it.

: Register your fingerprints to unlock the screen. Refer to Fingerprint

Lock screen and security

→

Secure lock settings

Auto factory reset

Settings

, unlock the screen using

switch to activate

50

Basics

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.

Capturing a screenshot

Use the following methods to capture a screenshot. Captured screenshots will be saved in

Gallery

•

•

After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:

•

•

.

Key capture: Press and hold the Volume Down key and the Power key simultaneously.

Swipe capture: Swipe your hand to the left or right across the screen.

•

It is not possible to capture a screenshot while using some apps and features.

•

If capturing a screenshot by swiping is not activated, launch the

Advanced features

Bixby Vision

Scroll capture

: Recognise content using Bixby Vision and search for relevant information.

, and then tap the

: Capture the current content and the hidden content on an elongated

Palm swipe to capture

Settings

switch to activate it.

app, tap

page, such as a webpage. When you tap
scroll down and more content will be captured.

•

Draw

•

Crop

•

Share

: Write or draw on the screenshot.

: Crop a portion from the screenshot. The cropped area will be saved in

: Share the screenshot with others.

If the options are not visible on the captured screen, launch the

Advanced features

, and then tap the

Scroll capture

, the screen will automatically

Smart capture

Settings

switch to activate it.

Gallery

app, tap

.

51

Basics

Launch Settings.

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.

You can open the notification panel, even on the locked screen.

You can use the following functions on the notification panel.

Quick setting buttons

View the notification details and

perform various actions.

Access the notification settings.

Preferred SIM or USIM card for
each option. Tap to access the
SIM card manager. (dual SIM
models)

Clear all notifications.

52

Basics

Using quick setting buttons

Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.

To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.

To rearrange buttons, tap
another location.

→

Button order

, tap and hold a button, and then drag it to

53

Basics

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create notes, and
more.

•

When the keyboard is opened for the first time, the keyboard setup screen will
appear. Set the input language, keyboard type, and keyboard settings and then tap

START

•

Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.

Additional keyboard functions

Enter uppercase. For all caps, tap

.

it twice.

Enter symbols.

View more keyboard functions.

Delete a preceding character.

Break to the next line.

Enter a space.

Changing the input language

Tap →
languages to use. When you select two or more languages, you can switch between the input

Languages and types

→

MANAGE INPUT LANGUAGES

, and then select the

languages by swiping to the left or right on the space key.

54

Basics

Changing the keyboard

Tap to change the keyboard.

To change the keyboard type, tap
select the keyboard type you want.

•

If the keyboard button ( ) does not appear on the navigation bar, launch the

Settings

the

•

On a
corresponding key repeatedly until the desired character appears.

app, tap

Show Keyboard button

3x4 keyboard

General management

, a key has three or four characters. To enter a character, tap the

→

Additional keyboard functions

•

: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap

•

: Enter emoticons.

•

: Enter stickers. You can also enter My Emoji stickers that look like you. Refer to My

Emoji for more information.

.

Languages and types

→

Language and input

switch to activate it.

, select a language, and then

, and then tap

•

: Attach animated GIFs.

This feature may not be available depending on the region or service provider.

•

: Enter text by voice.

•

: Change the keyboard settings.

•

•

→ : Add an item from the clipboard.

→ : Change the keyboard for one-handed operation.

55

Basics

Copying and pasting

Tap and hold over text.

1

Drag or to select the desired text, or tap

2

Tap

Copy

or

Cut

3

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

4

To paste text that you have previously copied, tap

.

Select all

Paste

Clipboard

to select all text.

.

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

1

If the word you want to look up is not selected, drag

Tap

2

More

→

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap
next to a dictionary to download it.

View the definition in the dictionary pop-up window.

3

To switch to the full screen view, tap
definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Move to Manage dictionaries

→

56

Apps and features

Installing or uninstalling apps

Galaxy Apps

Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.

Open the

Samsung

This app may not be available depending on the region or service provider.

folder and launch the

Galaxy Apps

app.

Installing apps

Browse apps by category or tap the search field to search for a keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

Settings

→

Auto update apps

INSTALL

. To purchase

, and

Play Store

Purchase and download apps.

Launch the

Play Store

app.

Installing apps

Browse apps by category or search for apps by keyword.

Select an app to view information about it. To download free apps, tap
and download apps where charges apply, tap the price and follow the on-screen instructions.

To change the auto update settings, tap →
then select an option.

57

Settings

→

INSTALL

Auto-update apps

. To purchase

, and

Apps and features

Managing apps

Uninstalling or disabling apps

Tap and hold an app and select an option.

•

Disable

•

Uninstall

Enabling apps

: Disable selected default apps that cannot be uninstalled from the device.

: Uninstall downloaded apps.

Launch the

Settings

app, tap

Apps

→ →

Disabled

, select an app, and then tap

ENABLE

Setting app permissions

For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap
the app.

To view your app permission settings, launch the
and tap

To view or change app permission settings by permission category, launch the
and tap
grant permissions.

Permissions

Apps

→ →

If you do not grant permissions to apps, the basic features of the apps may not
function properly.

. You can view the app’s permissions list and change its permissions.

App permissions

ALLOW

on the pop-up window to grant permissions to

Settings

. Select an item and tap the switches next to apps to

app and tap

Apps

. Select an app

Settings

app

.

58

Apps and features

Bixby

Introduction

Bixby is a new interface that can communicate with you and it provides services that help you
to use your smartphone more conveniently.

•

Bixby Home: You can view recommended services and information that Bixby provides
by analysing your usage patterns and your routine.

•

Bixby Voice: You can use voice commands to request what you want with Bixby Voice.

•

Bixby Vision

using the Bixby Vision features.

•

Reminder

: You can easily search for relevant information about objects or locations

: You can create reminders to schedule to-do items or to view content later.

•

To use the Bixby feature, your device must be connected to a Wi-Fi or mobile
network.

•

To use the Bixby feature, you must register and sign in to your Samsung account.

59

Apps and features

Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again.

Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding
the Bixby key, say what you want to Bixby Voice and then release your finger from the key.
Bixby Voice will perform what you request.

Press the

Bixby key.

Upcoming
reminder

Press and

hold the

Bixby key.

Bixby Voice

icon

Bixby VoiceBixby Home

Available Bixby services may differ depending on the region or service provider.

60

Apps and features

Starting Bixby

When you launch Bixby for the first time, the Bixby intro page will appear. You must register
and sign in to your Samsung account according to the on-screen instructions and agree to
the terms and conditions.

Press the Bixby key.

1

Bixby key

Check the Bixby intro page and tap

2

Select the language to communicate with Bixby Voice and tap

3

Tap

4

5

SIGN IN

If you are already signed in, this step will not appear.

Read and agree to the terms and conditions and tap

and follow the on-screen instructions to sign in to your Samsung account.

NEXT

.

NEXT

CONFIRM

.

.

Follow the on-screen instructions to complete the Bixby Voice setup.

6

61

Apps and features

Change the Bixby key setting.

Bixby Home

On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.

Opening Bixby Home

Press the Bixby key. Alternatively, swipe to the right on the Home screen.

1

The Bixby Home screen will appear.

Swipe upwards or downwards to view recommended content.

2

Recommended content

Access additional options.

Go to the Bixby website.

Upcoming reminder

To close Bixby Home, press the Bixby key again. Alternatively, swipe to the left on the

3

screen.

62

Apps and features

Using recommended content on Bixby Home

When you open Bixby Home, you can view the content that is frequently updated as Bixby
cards. Swipe upwards or downwards to view the Bixby cards.

For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen. In the evening, you can view alarms,
check your daily activity, and view your friends’ feeds.

The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.

Editing Bixby cards list

•

To pin a card to the top of the Bixby Home screen, tap →

→

Unpin

.

Pin to top

. To unpin a card, tap

•

To hide a card from the list, tap →

•

To stop displaying a card on the list, tap →

Hide for now

Don’t show again

.

Selecting apps to show as Bixby cards

Add or delete apps to show as cards on the Bixby Home screen.

On the Bixby Home screen, tap
add or delete them.

If an app is not installed on the device, you must install it to use it. On the Bixby Home

→

screen, tap

Settings

→

Settings

→

Apps

→

Apps

and tap the switches next to items to

and then download an app.

.

63

Apps and features

Bixby Voice

Bixby Voice is a voice service that helps you use the device more conveniently.

You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or
show the information you want. It also learns your usage patterns and environments. The
more it learns about you, the more precisely it will understand you.

•

To use Bixby Voice, your device must be connected to a Wi-Fi or mobile network.

•

To use Bixby Voice, you must register and sign in to your Samsung account.

Launching Bixby Voice

Launching Bixby Voice with the Bixby key

When you press and hold the Bixby key, Bixby Voice will launch and start listening.

While pressing and holding the Bixby key, say what you want to Bixby Voice, and then release
your finger from the key.

Bixby Voice icon
(Status: Listening)

Open the Bixby
Voice full screen.

64

Apps and features

Share the current screen.

When you tap
screen, you can use the following features.

FULL SCREEN

View your history of

conversations.

My Bixby

Search commands.

, the Bixby Voice full screen will appear. On the Bixby Voice full

Bixby Voice settings

Adjust the volume of voice
feedback.

Suggested commands

Bixby Voice icon

Launching Bixby Voice using your voice

You can start a conversation without pressing and holding the Bixby button. Register your
voice so that Bixby Voice will launch when you say “Hi Bixby”.

On the Bixby Home screen, tap →

1

activate it.

Tap and follow the on-screen instructions to complete the setup.

2

Now you can say “Hi Bixby”, and when the device emits a sound, say what you want.

Settings

→

Voice wake-up

and tap the switch to

65

Apps and features

Using Bixby Voice

When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen
text and launch corresponding functions or show the information you requested.

For example, if you say “Show me today’s weather”, then the weather information will appear
on the Bixby Voice screen.

"Show me today’s
weather"

Status: ProcessingStatus: Listening

Corresponding function

launched

If Bixby Voice is on standby ( ), it cannot listen to your voice. Tap the standby status
icon (
icon (

) and say your request again when the icon changes to the listening status
).

66

Apps and features

Status icons

The Bixby Voice icon will change according to Bixby Voice’s current status as follow:

Bixby Voice is listening. Say your request.

Bixby Voice is processing your request.

Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request
when the icon changes to the listening status icon.

Getting follow-up questions

Bixby Voice will ask follow-up questions when they are needed to understand your request.

If you just say “Send text”, then Bixby Voice will ask who you want to send a text to. Say the
name of the recipient. If Bixby Voice is on standby (
recipient.

Closing Bixby Voice

To stop using Bixby Voice, tap the Back button.

), tap and say the name of the

67

Apps and features

Viewing supported apps and commands

To view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home

→

and tap
each app. To use an app, say the suggested command to Bixby Voice.

Voice apps and services

. You can view the suggested commands of how to use

Deactivating Bixby Voice

You can deactivate Bixby Voice from launching even when you press and hold the Bixby key
or say “Hi Bixby”.

On the Bixby Home screen, tap

→

Settings

and tap the

Bixby Voice

switch to deactivate it.

68

Apps and features

Bixby Voice usages

Launching apps or functions

Launch apps or functions quickly using Bixby Voice.

Say your request including the app or feature name to help Bixby Voice execute your request
more accurately.

Press and hold the Bixby key, say “Call mom”, and then release your finger from the Bixby

1

key.

Bixby will now make a call to the contact saved as mom and you can begin your

2

conversation.

Browsing the Internet

Say “Search for nearby libraries on the Internet” to Bixby Voice.

The

Internet

app will show the results. Check the results.

Checking your tasks

Say “Show me my tasks” to Bixby Voice.

The

Calendar

app will launch and it will show your task list.

Viewing your travel photos

Say “Open Gallery and find photos taken in New York” to Bixby Voice.

The

Gallery

app will launch and it will show you the photos taken in New York.

Recording voice

Say “Open Voice Recorder and start recording” to Bixby Voice.

The

Voice Recorder

app will launch and it will start recording.

Viewing your step count records

Say “Show me my step count for today” to Bixby Voice.

The

Samsung Health

app will launch and it will show you the steps tracker.

69

Apps and features

Using quick commands

You can add quick commands so that you can say commands more quickly and easily. You
can also launch multiple commands together by adding them to a quick command.

Adding your own quick commands

On the Bixby Home screen, tap →

1

Tap

ADD

→

2

Tap , say a quick command to add, and then tap

3

Tap

4

5

Add Bixby command

Select a command that Bixby Voice will perform.

If the command contains information to edit, such as time or a name, you can edit them
by tapping

Add quick command

and select

.

My Bixby

.

Select from history

→

Quick commands

SAVE

.

Add your own quick commands.

.

or

Search all commands

.

To add additional commands, tap

Tap

SAVE

6

.

Add another command

.

70

Apps and features

Adding recommended quick commands

You can add recommended quick commands to your quick commands.

On the Bixby Home screen, tap
on a recommended quick command and tap

→

My Bixby

→

Quick commands

on the command you want.

. Swipe to the left or right

Launching commands using quick commands

Press and hold the Bixby key, say a quick command, and then release your finger from the
Bixby key.

The commands you set to the quick command will launch.

Making custom responses

Make your chats with Bixby Voice unique with custom responses.

Adding custom responses

On the Bixby Home screen, tap →

1

Tap

ADD

2

and enter what you say and what Bixby Voice will answer.

My Bixby

→

Custom chat

.

What you say

What Bixby Voice answers

Tap

SAVE

3

When you say the custom chat line, Bixby Voice will answer with the response you saved.

.

71

Apps and features

Additional Bixby Voice functions

Checking supported languages

Bixby Voice is only available in some languages, and certain features may not be available
depending on your region. To see the list of supported languages, open Bixby Home, and

→

then tap

Settings

Using dictation mode

Use dictation mode when it is hard to type.

In the text input field, press and hold the Bixby key and say “Write down” followed by what
you want to enter.

Your spoken words will be converted to on-screen text.

→

Language and speaking style

→

Languages

.

You can also set Bixby Voice to start dictation mode when you press and hold the
Bixby key while the Samsung keyboard is open. To use this feature, open the Bixby

→

Home screen, tap
activate it.

Settings

, and then tap the

Dictation on keyboard

switch to

Sending feedback to Bixby Voice

To help Bixby Voice understand you better, give feedback to Bixby Voice on what it has done
for you.

Tap

Tap

when Bixby Voice completes your request.

when Bixby Voice fails to complete your request or an error occurs.

Let's improve.

Well done.

72

Apps and features

Unlocking the screen by voice

You can unlock the screen by saying your voice password to Bixby Voice.

•

Your device can be unlocked by someone else who says the correct password.

•

Voice password is less secure than Pattern, PIN, or Password.

Setting a voice password

On the Bixby Home screen, tap →

1

Unlock the screen using the preset screen lock method.

2

If you have not set a screen lock method, create one.

Read the on-screen instructions and tap

3

Tap and say your voice password.

4

Follow the on-screen instructions to complete the setup.

5

Unlocking the screen with your voice password

If you speak to Bixby Voice while the screen is locked, Bixby Voice will ask you to say your
voice password. Say your voice password to unlock the screen.

Settings

CONTINUE

→

Unlock with voice password

.

.

Waking up Bixby Voice while using the speaker

You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms,
ringtone, or media.

On the Bixby Home, tap

speaker playing

switch to activate it.

→

Settings

→

Voice wake-up

and tap the

Use when phone

73

Apps and features

Using earphones or a Bluetooth headset

Connect earphones or a Bluetooth headset to the device when your voice is not heard
clearly via the built-in microphone due to noisy environments. Press and hold the Call button
on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the
microphone.

This feature may not be available or its method of use may vary depending on the
earphones and Bluetooth headset.

Call button

74

Apps and features

Bixby Vision

Bixby Vision is a service that provides information, such as similar images, location, translated
text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do
not know its name.

Use the following Bixby Vision features.

Text

Image

•

To use this feature, the device must be connected to a Wi-Fi or mobile network.

•

To use this feature, you must register and sign in to your Samsung account.

•

The available features and search results may vary depending on the region or

Place

Wine

QR code

service provider.

•

This feature may not be available or you may not get correct search results
depending on the image size, format, or resolution.

•

Samsung is not responsible for the product information provided by Bixby Vision.

75

Apps and features

Launching Bixby Vision

Launch Bixby Vision using one of these methods.

1

•

In the

•

In the

•

In the

•

Capture a screen and select

•

If you added the Bixby Vision app icon to the Home screen, launch the
app.

Select the feature you want.

2

Keep the object within the screen to recognise it.

3

Camera

Gallery

Internet

app, select the

app, select an image and tap .

app, tap and hold an image and tap

AUTO

Bixby Vision

mode and tap .

Bixby Vision

on the toolbar.

.

Bixby Vision

When the object is recognised, search results will appear on the screen.

To view more information, tap the feature icon or select a search result.

Translating or extracting text

Recognise and show the translated text on the screen. You can also extract text from a
document or text file.

For example, if you want to know what a sign says while travelling abroad, use the Bixby
Vision features. The device will translate the sign’s text into the language you select.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the text within the screen to recognise it.

2

The translated text will appear on the screen.

•

To extract text, tap . You can share or save the extracted text.

•

To change the source or target language, tap the language settings panel at the top of
the screen.

76

Apps and features

Searching for similar images

Search for images similar to the recognised object online. You can view various images with
properties similar to the object, such as colour or shape.

For example, if you want to know the title of a photo or image, use the Bixby Vision
features. The device will search for and show you related information or images with similar
characteristics.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the object within the screen to recognise it.

2

Tap or select a search result on the screen.

3

The similar images will appear.

Searching for nearby places

Search for landmarks or information about nearby places by recognising your current
location.

For example, if you want to search for cafes near a landmark, use the Bixby Vision features. The
device will search for and show you nearby cafes.

When you have a desired landmark or place, launch Bixby Vision.

1

Select and keep the landmark or place within the screen to recognise it.

2

You can view basic information about nearby places.

When you move your device, nearby places in the direction where the camera is facing
will appear on the screen.

If you are using Bixby Vision with the camera, you can view your current location and
weather information. To view your current location on the map, point the camera
towards the ground. To view the current weather information, point the camera
towards the sky.

Tap or select a search result on the screen.

3

The device will show information of nearby places.

77

Apps and features

Searching for wine information

Detect the information from a wine label and search for information on the wine.

For example, if you find your favourite wine or want to know more about a wine, use the
Bixby Vision features.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the wine label within the screen to recognise it.

2

Tap or select a search result on the screen.

3

The information about the wine label will appear.

Reading QR codes

Recognise QR codes and view a variety of information, such as websites, photos, videos,
maps, and business cards.

When you have a desired image or object, launch Bixby Vision.

1

Select and keep the QR code within the screen to recognise it.

2

The information connected to the QR code will appear.

78

Apps and features

Reminder

Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.

•

To receive more accurate notifications, connect to a Wi-Fi or mobile network.

•

To fully use this feature, you must register and sign in to your Samsung account.

•

To use location reminders, the GPS feature must be activated.

Starting Reminder

You can start Reminder from Bixby Home.

Press the Bixby key. Alternatively, swipe to the right on the Home screen.

1

The Bixby Home screen will appear.

Tap

2

GET STARTED

The Reminder intro page will appear.

on the

UPCOMING REMINDERS

card.

Add the app icon
to the Home
screen.

79

Apps and features

Tap

3

START

.

If the
app (

Add Reminder on Home screen

) from the Home screen.

option is ticked, you can launch the

Reminder

Creating reminders

Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.

For example, create a reminder to alert you to ‘Water the flowers when I get home’.

Launch the

1

Tap

2

Tap

3

Tap

4

Write a reminder

Set conditions

WHEN I ARRIVE AT

Reminder

→

app.

and enter ‘Water the flowers’.

Pick a place

→

DONE

and set the location to home.

.

Tap

SAVE

5

When you arrive at home, the ‘Water the flowers’ notification will appear.

to save the reminder.

80

Apps and features

Creating reminders with Bixby Voice

Press and hold the Bixby key and say “Remind me to water the flowers when I get home”.

Bixby Voice will save what you said as a reminder.

Checking reminder notifications

At the preset time or location, a notification pop-up window will appear. Tap

SNOOZE

.

Viewing the reminders list

Launch the
reminder.

Reminder

app to view your reminders list. To view reminder details, select a

COMPLETE

or

81

Apps and features

Setting reminder details

Add or edit reminder details, such as frequency, date and time, or location.

Select a reminder to edit and tap

1

Edit

.

Edit the conditions and tap

2

Reminder information

Reminder conditions

Add an image.

SAVE

EDIT

. Alternatively, swipe right on a reminder and tap

.

Checklist

Repeat interval

Completing reminders

Mark reminders that you do not need to be reminded of as complete.

On the reminders list, select a reminder and tap
a reminder.

Restoring reminders

Restore reminders that have been completed.

On the reminders list, tap →

1

Tick items to restore and tap

2

Reminders will be added to the reminders list and you will be reminded at the preset
times.

Completed

RESTORE

→

.

COMPLETE

EDIT

.

. Alternatively, swipe to the left on

82

Apps and features

Deleting reminders

To delete a reminder, swipe right on a reminder and tap
tap and hold a reminder, tick reminders to delete, and then tap

Delete

Customising Bixby settings

On the Bixby Home screen, tap →

•

Samsung account

•

HOME CARDS

–

Apps

: Select apps to show as cards on the Bixby Home screen.

–

Show on Lock screen

locked screen.

•

VOICE

–

Bixby Voice

Voice will not launch when you press and hold the Bixby key or say the voice wake-up
command.

: View your Samsung account information.

: Select apps to show as cards when opening Bixby Home on the

: Activate or deactivate Bixby Voice. If you deactivate Bixby Voice, Bixby

Settings

.

. To delete multiple reminders,

DELETE

.

–

Background colour

you earn more Bixby experience to level up, you can use more colours.

–

Language and speaking style

and set the style of voice feedback. The selected language is applied only when you
talk with Bixby Voice.

–

Voice feedback

–

Feedback style

conversational style.

–

Voice wake-up

also change the settings for the voice wake-up feature.

–

Unlock with voice password

to Bixby Voice.

•

Your device can be unlocked by someone else who says the correct password.

•

Voice password is less secure than Pattern, PIN, or Password.

: Change the background colour of the Bixby Voice full screen. As

: Set the language to communicate with Bixby Voice

: Activate or deactivate voice feedback from Bixby Voice.

: Set Bixby Voice to respond in short statements or in a more

: Set Bixby Voice to wake up when it hears you say “Hi Bixby”. You can

: Set the device to unlock by saying your voice password

83

Apps and features

–

Enhanced voice recognition

your pronunciation. Record your pronunciation to help Bixby Voice understand you
better.

This feature may not be available depending on the language you set to
communicate with Bixby Voice.

–

Dictation on keyboard

hold the Bixby key while the Samsung keyboard is open.

–

Read aloud in high quality

audio.

–

Bixby XP animation

–

Ranking

much Bixby experience you have earned in the last 30 days.

: View your ranking among Bixby Voice users. Your ranking is based on how

: Set Bixby Voice to improve voice recognition based on

: Set Bixby Voice to start dictation mode when you press and

: Set Bixby Voice to read messages aloud in high quality

: Set whether to show an animation when you earn Bixby XP.

–

Voice apps and services

commands.

–

Bixby Labs

at Bixby Labs. If you install the apps the Bixby Labs recommends, you can experience
Bixby Voice in more apps.

–

Auto-update 3rd party app plugin

Bixby uses to control third party apps.

•

GENERAL

–

Bixby key

–

Auto-update Bixby

using your mobile network.

–

Notifications

: View Bixby Voice supported apps and each app’s suggested

: View apps and voice commands that Bixby Voice is experimenting with

: Set the device to automatically update plugins

: Set whether to open Bixby Home when you press the Bixby key.

: Set the device to update Bixby software automatically even when

You can incur additional charges when using this feature.

: Set to receive notifications about Bixby Home cards, marketing

information, and more.

–

Privacy

experience. You can also delete Bixby interaction data.

–

About Bixby

: Set to use Bixby’s interactive and customised services to enhance your

: View the Bixby version and legal information.

84

Apps and features

Phone

Introduction

Make or answer voice and video calls.

Making calls

Launch the

1

If the keypad does not appear on the screen, tap

Tap to make a voice call, or tap to make a video call.

2

For dual SIM models, tap

Preview the phone number.

Phone

Create a new contact.

app and enter a phone number.

or to make a voice call.

to open the keypad.

Access additional options.

Add the number to an existing
contact.

Delete a preceding character.

85

Hide the keypad.

Apps and features

Making calls from call logs or contacts list

Tap

RECENTS

make a call.

or

CONTACTS

, and then swipe to the right on a contact or a phone number to

If this feature is deactivated, launch the

Swipe to call or send messages

the

Settings

switch to activate it.

app, tap

Advanced features

, and then tap

Using speed dial

Set speed dial numbers to quickly make calls.

To set a number to speed dial, tap
and then add a phone number.

To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.

For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.

CONTACTS

→ →

Speed dial

, select a speed dial number,

Making calls from the locked screen

On the locked screen, drag outside the circle.

Making an international call

Tap to open the keypad if the keypad does not appear on the screen.

1

Tap and hold 0 until the + sign appears.

2

Enter the country code, area code, and phone number, and then tap .

3

For dual SIM models, enter the country code, area code, and phone number, and then tap

or .

86

Apps and features

Receiving calls

Answering a call

When a call comes in, drag outside the large circle.

Rejecting a call

When a call comes in, drag outside the large circle.

To send a message when rejecting an incoming call, drag the
You can send a text message or a sticker to reject a call. If
reminder will be saved to alert you of the rejected call one hour later.

To create various rejection messages, launch the

decline messages

, enter a message, and then tap .

Phone

app, tap →

SEND MESSAGE

Add reminder

Settings

bar upwards.

is selected, a

→

Quick

Missed calls

If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
calls.

Phone

app and tap

RECENTS

to view missed

Blocking phone numbers

Block calls from specific numbers added to your block list.

Launch the

1

Phone

app and tap →

Settings

→

Block numbers

.

Tap , select contacts, and then tap

2

To manually enter a number, tap
tap

When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.

.

You can also block incoming calls from people that do not show their caller ID. Tap the

Block unknown callers

switch to activate the feature.

DONE

Enter phone number

.

87

, enter a phone number, and then

Apps and features

Options during calls

If the area around the rear camera and the fingerprint recognition sensor is covered,
unwanted noises may incur during a call. Remove accessories, such as a screen
protector or stickers, around the rear camera area.

During a voice call

The following actions are available:

•

: Access additional options.

•

Add call

call, the first call will be resumed.

•

Extra volume

: Dial a second call. The first call will be put on hold. When you end the second

: Increase the volume.

•

Bluetooth

•

Speaker

the device away from your ears.

•

Mute

•

Keypad

•

: End the current call.

: Switch to a Bluetooth headset if it is connected to the device.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

: Turn off the microphone so that the other party cannot hear you.

/

Hide

: Open or close the keypad.

During a video call

Tap the screen to use the following options:

•

: Access additional options.

•

Camera

•

Switch

•

•

Mute

: Turn off the camera so that the other party cannot see you.

: Switch between the front and rear cameras.

: End the current call.

: Turn off the microphone so that the other party cannot hear you.

•

Speaker

the device away from your ears.

: Activate or deactivate the speakerphone. When using the speakerphone, keep

88

Apps and features

Adding a phone number to Contact

Adding a phone number to Contacts from the keypad

Launch the

1

Enter the number.

2

If the keypad does not appear on the screen, tap

Tap

3

CREATE CONTACT

number to an existing contact.

Phone

app.

to create a new contact, or tap

to open the keypad.

UPDATE EXISTING

Adding a phone number to Contacts from the calls list

Launch the

1

Tap a caller’s image, or tap a phone number →

2

Tap

3

Create contact

an existing contact.

Phone

app and tap

to create a new contact, or tap

RECENTS

.

Details

.

Update existing

to add the

to add the number to

Adding a tag to a phone number

You can add tags to numbers without saving them to Contact. This allows you to view the
caller’s information when they call without having them listed in Contact.

Launch the

1

Tap a phone number →

2

Tap

3

Add tag

When a call comes from that number, the tag will show under the number.

Phone

, enter a tag, and then tap

app and tap

Details

RECENTS

.

.

DONE

.

89

Apps and features

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

Launch the

1

Enter contact information.

2

Select a storage location.

Scan contact information from a

Contacts

business card.

app, tap , and then select a storage location.

Add an image.

Enter contact information.

Open more information fields.

3

Depending on the selected storage location, the types of information you can save
may vary.

Tap

SAVE

.

90

Apps and features

Importing contacts

Add contacts by importing them from other storages to your device.

Launch the

1

IMPORT

Select a storage location to import contacts from.

2

Tick VCF files or contacts to import and tap

3

Select a storage location to save contacts to and tap

4

Contacts

.

app and tap →

Manage contacts

DONE

.

IMPORT

→

Import/Export contacts

.

Syncing contacts with your web accounts

Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.

Launch the

1

sync with.

Settings

app, tap

Cloud and accounts

→

Accounts

and select the account to

→

Tap

2

Sync account

For the Samsung account, tap
it.

and tap the

Sync Contacts

→

Sync settings

switch to activate it.

and tap the

Contacts

switch to activate

Searching for contacts

Launch the

Use one of the following search methods:

•

Scroll up or down the contacts list.

•

Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.

•

Tap the search field at the top of the contacts list and enter search criteria.

Contacts

app.

91

Apps and features

Tap the contact’s image, or tap the contact’s name →
actions:

•

: Add to favourite contacts.

•

/ : Make a voice or video call.

•

: Compose a message.

•

: Compose an email.

Details

. Then take one of the following

Sharing contacts

You can share contacts with others by using various sharing options.

Launch the

1

Select contacts and tap

2

Select a sharing method.

3

Contacts

app and tap →

SHARE

.

Share

.

Saving and sharing profile

Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.

•

The profile sharing feature may not be available depending on the region or
service provider.

•

The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.

Launch the

1

Tap

2

3

EDIT

Tap →

To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in

Contacts

, edit your profile, and tap

Profile sharing

app and select your profile.

, and then tap the switch to activate it.

SAVE

.

Contacts

.

To change the scope of contacts to share your profile with, tap
to share, and then select an option.

92

Share with

, select an item

Apps and features

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

Launch the

1

Enter a group name.

2

To set a group ringtone, tap

Tap

3

4

Add member

Tap

SAVE

Contacts

.

app and tap

Group ringtone

, select contacts to add to the group, and then tap

Groups

→

CREATE

and select a ringtone.

.

DONE

.

Sending a group message

You can send a group message to a group’s members at the same time.

Launch the

Contacts

app, tap

Groups

, select a group, and then tap →

Send message

.

Merging duplicate contacts

When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.

Launch the

1

Tick contacts and tap

2

Contacts

app and tap →

MERGE

.

Manage contacts

→

Merge contacts

.

Deleting contacts

Launch the

1

Select contacts and tap

2

To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name

Contacts

→

Details

app and tap →

DELETE

. Then tap →

.

Delete

Delete

.

.

93

Apps and features

Messages

Introduction

Send and view messages by conversation.

Sending messages

You may incur additional charges for sending messages when you are roaming.

Launch the

1

Add recipients and tap

2

Enter a message.

3

To record and send a voice message, tap and hold
release your finger. The recording icon appears only while the keyboard is hidden.

Messages

Recipient

app and tap .

START

.

, say your message, and then

Access additional options.

Make a call to the recipient.

Attach files.

Enter a message.

Tap to send the message.

4

For dual SIM models, tap

Send the message.

Enter stickers.

or to send the message.

94

Apps and features

Sending My Emoji stickers

You can send My Emoji stickers that look like you via messages.

While composing a message, tap
icon. My Emoji stickers will appear. Select the sticker that you want to share.

My Emoji stickers will appear after you create My Emoji in the

My Emoji for more information.

or on the Samsung keyboard and tap the My Emoji

Camera

app. Refer to

Viewing messages

Messages are grouped into message threads by contact.

You may incur additional charges for receiving messages when you are roaming.

Launch the

1

On the messages list, select a contact.

2

Messages

app and tap

CONVERSATIONS

.

95

Apps and features

View your conversation.

3

To reply to the message, tap
SIM models, tap

or .

Enter message

, enter a message, and then tap . For dual

Blocking unwanted messages

Block messages from specific numbers added to your block list.

Launch the

1

Block numbers

Tap

2

INBOX

To manually enter a number, tap

Messages

.

and select a contact. Or, tap

app and tap →

Enter number

Settings

CONTACTS

→

, enter a phone number, and then tap .

Block numbers and messages

, select contacts, and then tap

Setting the message notification

You can change notification sound, display options, and more.

→

DONE

.

Launch the

1

activate it.

Change the notification settings.

2

Messages

app, tap →

Settings

→

Notifications

, and then tap the switch to

Setting a message reminder

You can set an alert at an interval to let you know that you have unchecked notifications.
If this feature is not activated, launch the

reminder

, and then tap the switch to activate it. Then, tap the

Settings

app, tap

Accessibility

Messages

→

Notification

switch to activate it.

96

Apps and features

Internet

Introduction

Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.

Browsing webpages

Open the

1

Tap the address field.

2

Enter the web address or a keyword, and then tap Go.

3

To view the toolbars, drag your finger downwards slightly on the screen.

To switch between tabs quickly, swipe to the left or right on the address field.

Bookmark the current webpage.

Samsung

folder and launch the

Internet

app.

Access additional options.

Refresh the current webpage.

Open the homepage.

Quick menu

Move between pages.

View your bookmarks, saved
webpages, and recent browsing
history.

Open the browser's tab
manager.

97

Apps and features

Using secret mode

In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your fingerprint or irises.

Activating secret mode

In the toolbar at the bottom of the screen, tap
using this feature for the first time, set whether to use a password or your biometric data for
secret mode.

In secret mode, you cannot use some features, such as screen capture.

In secret mode, the device will change the colour of the toolbars.

Tabs

→

TURN ON SECRET MODE

. If you are

Changing security settings

You can change your password or the lock method.

Tap

→

Settings

your registered fingerprint or irises as the lock method along with the password, tap the

Fingerprints

for more information about using your fingerprints or irises.

or

→

Privacy

Irises

switch to activate it. Refer to Fingerprint recognition or Iris recognition

→

Secret mode security

→

Change password

. To set

Deactivating secret mode

In the toolbar at the bottom of the screen, tap

Tabs

→

TURN OFF SECRET MODE

.

98

Apps and features

Email

Setting up email accounts

Set up an email account when opening

Open the

1

Enter the email address and password, and then tap

2

To manually register an email account, tap

Follow the on-screen instructions to complete the setup.

3

To set up another email account, tap

If you have more than one email account, you can set one as the default account. Tap

→ →

Samsung

Set default account

folder and launch the

.

Email

→ →

for the first time.

Email

MANUAL SETUP

app.

SIGN IN

Add account

.

.

.

Sending emails

Tap to compose an email.

1

→

Add recipients and enter a subject line and text.

2

Tap

3

SEND

to send the mail.

Reading emails

When
emails, swipe downwards on the top of the emails list.

Tap an email on the screen to read it.

Email

is open, the device will automatically retrieve new emails. To manually retrieve

If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
it.

→ → your account name, and then tap the

Sync account

switch to activate

99

Apps and features

Camera

Introduction

Take photos and record videos using various modes and settings.

Camera etiquette

•

Do not take photos or record videos of other people without their permission.

•

Do not take photos or record videos where legally prohibited.

•

Do not take photos or record videos in places where you may violate other people’s
privacy.

Launching Camera

Use the following methods to launch Camera:

•

Launch the

•

Press the Power key twice quickly.

•

On the locked screen, drag outside the circle.

•

•

•

Camera

Some methods may not be available depending on the region or service provider.

Some camera features are not available when you launch the
locked screen or when the screen is turned off while the screen lock method is set.

If photos you take appear blurry, clean the camera lens and try again.

app.

Camera

app from the

100