Samsung SM-G950U, SM-G955U User Guide

User guide.

SMARTPHONE

User Manual

Please read this manual before operating

your device and keep it for future reference.

Table of Contents

Special Features ..............................1

Bixby

........................................2

Edge Screen

Flexible Security

Water and Dust Resistance

.................................2

.............................2

....................3

Getting Started .............................. 4

Set Up Your Device

Assemble Your Device

Start Using Your Device

Set Up Your Device

.............................5

........................6

......................10

..........................11

Learn About YourDevice

Front View

Back View

Home Screen

Notification Panel

Customize Your Home Screen

Bixby

Navigation

Entering Text

Face Recognition

Fingerprint Scanner

VZW_G950U_G955U_EN_UM_TN_QC9_040417_FINAL

..................................17

..................................19

.............................. 20

......................................30

.................................31

.............................. 33

.......................16

.......................... 23

............... 26

........................... 36

........................ 37

Iris Scanner

Multi Window ...............................41

Emergency Mode ..........................43

Edge Screen ............................... 45

................................ 38

Apps .........................................50

Using Apps .................................51

Applications Settings .......................54

Calculator ................................. 57

Calendar .................................. 59

Camera and Video .......................... 62

Clock ..................................... 69

Contacts ...................................72

Email ..................................... 78

Gallery ....................................81

Google Apps ............................... 86

................................... 89

Internet

Message+ ................................. 93

Messages ................................. 96

My Files ...................................101

Phone .................................... 103

Samsung Connect ..........................113

Samsung Gear .............................113

Samsung Health ...........................114

SamsungNotes ............................116

Verizon Apps ..............................118

Settings ....................................120

How to Use Settings .......................121

Connections .................................122

Wi-Fi ..................................... 123

Bluetooth .................................126

iii Table of Contents

Phone Visibility

Data Usage ............................... 128

Airplane Mode ............................ 130

NFC and Payment ..........................131

Mobile Hotspot ............................132

Tethering ................................. 135

Mobile Networks .......................... 135

Location .................................. 136

Nearby Device Scanning ....................137

Printing .................................. 138

MirrorLink ................................ 138

Download Booster ........................ 138

Virtual Private Networks (VPN) ............ 139

Ethernet .................................140

........................... 128

Sounds and Vibration .........................141

Sound Mode .............................. 142

Easy Mute ................................ 142

Vibrations ................................ 142

Volume .................................. 143

Ringtone ................................. 145

Notification Sounds ....................... 145

Do Not Disturb ............................ 146

System Sounds ........................... 146

Key-Tap Feedback ..........................147

Sound Quality and Effects ..................147

Separate App Sound ....................... 148

Notifications ............................... 149

Block App Notifications .................... 150

Customize App Notifications ............... 150

iv Table of Contents

......................................151

Display

Screen Brightness ..........................152

Blue Light Filter ............................152

Screen Mode .............................. 153

Screen Resolution ......................... 153

Screen Zoom and Font ..................... 154

Full Screen Apps .......................... 154

Easy Mode .................................155

Icon Frames ...............................155

LED Indicator ............................. 156

Status Bar ................................ 156

Navigation Bar ............................ 156

Screen Timeout ............................157

Keep Screen Turned Off. . . . . . . . . . . . . . . . . . . . .157

Screen Saver ...............................157

Wallpapers and Themes ..................... 159

Wallpapers ...............................160

Themes .................................. 160

Icons ......................................161

Always On Displays (AODs) .................161

Device Maintenance ........................ 162

Battery ................................... 163

Performance Mode ........................ 163

Storage .................................. 164

Emergency Mode ......................... 165

Language and Input ....................... 166

Date and Time ............................ 169

Reset .................................... 169

Factory Data Reset ........................ 170

System Updates ...........................171

v Table of Contents

Lock Screen andSecurity

Set a Screen Lock ..........................173

Always On Display Settings .................174

Lock Screen and AOD Settings ..............175

Samsung Pass .............................175

Unknown Sources ..........................175

Secure Folder ..............................176

Secure Startup .............................176

Encrypt SD Card ...........................176

Set Up SIM Card Lock .......................177

View Passwords ............................177

Security Update Service ....................177

Phone Administration ......................178

Credential Storage .........................178

Advanced Security Settings .................179

.....................172

Accounts ................................... 180

Add an Account ............................181

Backup and Reset ......................... 183

GoogleSettings ........................... 183

Accessibility ................................ 185

Vision .................................... 186

Hearing ...................................187

Dexterity and Interaction .................. 188

More Accessibility Settings ................ 189

Accessibility Services ...................... 189

Other Settings ...............................191

Help ......................................192

Manage Game Features ....................192

Phone Assistance App ......................192

Report Diagnostic Information ............. 193

vi Table of Contents

About Phone

............................. 193

Getting Help ...............................194

Videos ................................... 195

Simulators ............................... 195

Tips ...................................... 195

Samsung Support ......................... 195

Verizon Glossary .......................... 195

Legal ........................................ 196

Legal Information ..........................197

vii Table of Contents

Special Features

Learn about your mobile
device’s special features.

Bixby

Bixby allows you to quickly set reminders, create voice
dictation, and search and access content on your phone
and on the Internet.

For more information, see “Bixby” on page30.

Edge Screen

The Edge screen provides a variety of useful tools for
notifications, information feeds, and timekeeping.

For more information see “Edge Screen” on page45.

Flexible Security

Use your face, fingerprint, or iris to unlock your device.

Face Recognition

Configure facial recognition security to add an extra
layer of security when using your phone.

For more information, see “Face Recognition” on
page36.

Fingerprint Scanner

Use your fingerprint as an alternative to entering
passwords in certain apps. You can also use your
fingerprint to verify your identity when logging in to
your Samsung account.

For more information, see “Fingerprint Scanner” on
page37.

Iris Scanner

Use iris recognition as an alternative to entering
passwords in certain apps. You can also use your eyes
to verify your identity when logging in to your Samsung
account.

For more information, see “Iris Scanner” on page38.

2Special Features

Water and Dust Resistance

This device is rated IP68 using the Ingress Protection
rating system.

For more information, see “Maintaining Water and
DustResistance” on page201.

3Special Features

Getting Started

Learn about your mobile
device hardware, assembly
procedures, and how to get

started usingyour new device.

Set Up Your Device

Learn how to set up your device for the firsttime.

Assemble Your Device

This section helps you to assemble your device.

Install the SIM Card and a

MemoryCard

When you subscribe to a cellular network, you are

provided with a plug-in SIM card. During activation,

your SIM card is loaded with your subscription details,
such as your Personal Identification Number (PIN),

available optional services, and other features.

Warning: Please be careful when handling the SIMcard
to avoid damaging it. Keep all SIM cards outof reach of
small children.

You can also install an optional microSD™, microSDHC™,
or microSDXC™ memory card (notincluded) to add more

memory space to yourdevice. A memory card can be
installed at any time. It is not necessary to install it
prior to using the device.

Set Up Your Device 6

Caution: Exercise care when using the removal tool to

eject the internal SIM card/Memory card tray.

1. Insert the removal tool into the hole on the
SIMcard/Memory card tray, and then push until the
tray pops out.

2. Place the SIM card on the tray.

Make sure that the card’s gold contacts face

•

down into the device and that the card is

positioned as shown.

3. Place the memory card on the tray with the gold
contacts facing down.

4. Slide the SIM card/Memory card tray back into
theslot.

Note: Your device is IP68 rated for dust and water

resistance. To maintain the water-resistant and

dust‑resistant features of your device, make sure
that the SIM card/Memory card tray openings are
maintained free of dust and water, and the tray is

securely inserted prior to any exposure to liquids.

For more information, refer to “Maintaining Water and

DustResistance” on page201.

Charge the Battery

Note: You should dry the inside of the charging port

before inserting a power connector to charge your

device. If the charging port is not fully dry, your device
may operate abnormally. For example, it may charge
more slowly or overheat. For more information, refer to
“Maintaining Water and DustResistance” on page201.

Set Up Your Device 7

Your device is powered by a rechargeable, standard

Li-Ion battery. A USB charger (charging head and USB

cable) is included with the device for charging the

battery from any standard outlet.

The battery comes partially charged. You can use the
device while charging.

Note: For fastest charging times, use the Adaptive
Fast Charger that came with your device. This charger

provides faster charging only when connected to

devices that support Adaptive Fast Charging.

1. Insert the USB cable into the USB charger/
Accessory port.

Caution: Use only charging devices and batteries

approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using

other accessories may invalidate your warranty and

may cause damage.

2. Connect the USB cable to the charging head, and
then plug the charging head into a standard outlet.

3. Unplug the charging head from the outlet and
remove the USB cable from the device when
charging is complete.

Note: This device is also compatible with wireless
charging devices approved by Samsung, which are

soldseparately.

Set Up Your Device 8

When to Charge the Battery

When the battery is low and only a few minutes of
operation remain, the device sounds a warning tone

at regular intervals. In this condition, your device

conserves its remaining battery power by dimming the

screen. When the battery level becomes too low, the
device automatically turns off.

For a quick check of your battery level:

► View the battery charge indicator located in the top

right corner of your device’s display. Asolid color

( ) indicates a full charge.

While charging, the device and the charger may
become hot when using wireless charging or fast

charging. This does not affect the device’s lifespan or

performance and is in the device’s normal range of

operation.

The charger may stop charging if the battery becomes

too hot.

If the device heats up while charging the battery:

1. Disconnect the charger from the device and close
any running apps.

2. Wait for the device to cool down, and then begin
charging the device again.

If the lower part of the device overheats,

•

check for damage to the connected USB cable.
Replace the damaged USB cable with a new
Samsung-approved cable.

If using a wireless charger, do not place foreign

materials between the device and the wireless charger.

Micro-USB Connector

You can use the included Micro-USB connector to
connect a Micro-USB cable (such as from your old

device) to your new device for charging with the

charging head, or for connecting to a computer.

Set Up Your Device 9

Note: The Micro-USB connector does not support

On‑the‑Go (OTG) devices such as memory sticks,
external hard drives, or keyboard and mouse

accessories.

Reverse Charging

The included USB connector allows you to charge
another device through a USB cable.

Youcan also use the USB connector for transferring
contacts, photos, and other content from an old device.

For more information, see “Transfer Data from Your Old
Device” on page14.

Start Using Your Device

Turn Your Device On or Off

The instructions below explain how to turn your device

on or off.

To turn the device on:

► Press and hold the Power key until the device

turnson.

To turn the device off:

1. Press and hold the Power key until the
Deviceoptions menu is displayed.

2. Tap Power off, and confirm if prompted.

Set Up Your Device 10

Lock or Unlock Your Device

Use your device’s screen lock features to secure your

device. By default, the device locks automatically when
the screen times out.

To lock the device:

► Press the Power key.

The default Screen lock on your device is Swipe. To

choose a more secure screen lock, see “Set a Screen
Lock” on page173.

To unlock the device:

► Press the Power key or double‑tap Home, and

then drag your finger across the screen.

Restart the Device

If your device stops responding to taps or finger

gestures and you are unable to turn it off, youcan
restart your device.

► Press and hold the Power key and the

Volumedown key at the same time for morethan
seven seconds.

Set Up Your Device

Use the Set Up Wizard

The first time you turn your device on, a Welcome

screen is displayed. It guides you through the basics of
setting up your device.

Follow the prompts to choose a default language,
connect to a Wi‑Fi® network, set up accounts, choose
location services, learn about your device’s features,

and more.

Set Up Your Device 11

Voice Assistant provides voice prompts and

descriptions of items on the screen to improve

accessibility.

Google Account

Your new device uses your Google™ Account to fully

utilize its Android™ features, including Gmail™,
GoogleDuo™, and the Google Play™ store.

When you turn on your device for the first time, set

up your existing Google Account or create a new
GoogleAccount.

– or –

To create a new Google Account or set up your
GoogleAccount on your device at any time, use
Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accounts.

3. Tap Addaccount > Google.

Factory Reset Protection

When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset

Protection (FRP) prevents other people from using
your device if it is reset to factory settings without your

permission. For example, if your device is lost or stolen

and a factory data reset is performed, only someone

with your Google Account username and password can
use the device.

You will not be able to access the device after a factory

data reset if you do not have your GoogleAccount
username and password. For more information, see
“Factory Data Reset” on page170.

Caution: Before shipping your device back to Samsung

or taking it to your nearest Samsung‑authorized service

center, you should remove your Google Account before
resetting the device back to factory settings. For more

information, visit: samsung.com/us/support/frp.

Set Up Your Device 12

Enable Factory Reset Protection

Adding a Google Account to your device automatically

activates the Factory Reset Protection (FRP) security

feature.

Disable Factory Reset Protection

To disable FRP, remove all Google Accounts from the
device.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accounts> Google.

If you have more than one Google Account set

•

up on your device, tap the Google Account you
want to remove.

3. Tap Moreoptions > Remove account.

Samsung Account

Create a Samsung account for access to Samsung

content and apps on your device. When you turn on

your device for the first time, set up your existing

Samsung account or create a new Samsung account.

– or –

To create a new Samsung account or set up your
Samsung account on your device at any time, use

Accounts settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accounts.

3. Tap Addaccount > Samsungaccount.

Set Up Your Device 13

Add an Email Account

Use the Email app to view and manage all your email

accounts in oneapp.

When you turn on your device for the first time, set
up your existing email account or create a new email

account.

– or –

To create a new email account or set up your email

account on your device at any time, use Accounts
settings.

1. From a Home screen, swipe up to access Apps.

2. Tap Settings > Accounts.

3. Tap Addaccount > Email.

Transfer Data from Your Old Device

Use Smart Switch™ to transfer contacts, photos, and

other content from your old device. You can also use
the included USB connector to copy content quickly

and easily from your old device, without installing the

Smart Switch app.

Note: The USB option must be set to Media device
(MTP) on the other device. Transferring content with
a USB cable may increase battery consumption. Make
sure your battery is fully charged.

Set Up Your Device 14

1. Select Smart Switch during setup.

– or –

From a Home screen, swipe up to access Apps >

Settings> Backup and reset > SmartSwitch.

2. Follow the prompts and select the content to
transfer.

Visit samsung.com/smartswitch for more information

and to learn how to use the USB connector to transfer
content faster.

Set Up Your Voicemail

You can access your voicemail from a Home screen.

1. From a Home screen, swipe up to access Apps.

2. Tap Phone, and then touch and hold the
1key.

3. Follow the tutorial to create a password, record a

greeting, and record your name.

For more information on voice mail, see “Voicemail” on
page110.

Set Up Your Device 15

Learn About Your Device

Learn some of the key features of your mobile
device, including the screens and icons, as well as
how to navigate the device and enter text using the
keyboard.

Front View

Proximity sensors

Iris detection LED

Earpiece

Front camera

Iris scanner

Volume keys

Bixby key

Learn About YourDevice 17

Power key

Proximity sensor

•

Turns off the screen and disables touch

-

functionality when the device is in close
proximity to the human body.

Turns the screen back on and enables touch

-

functionality when the device is outside a
specific range to the human body.

Power key

•

Briefly press to turn the screen on or off.

-

Press and hold to select a power control option.

-

Press twice quickly to launch the camera.

-

Learn About YourDevice 18

Volume keys

•

Adjust the volume for ringtones, calls,

-

notifications, and system sounds.

In the camera app, press a volume key to take a

-

photo.

Bixby key

•

Launch the Bixby voice assistant. For more

-

information, see “Bixby” on page30.

Back View

Microphone

Rear camera

Flash

Heart rate sensor

Speaker

Microphone

Learn About YourDevice 19

Fingerprint sensor

Headset jack

USB charger/Accessory port

Home Screen

Recent apps

Home

Learn About YourDevice 20

Status bar

Edge screen

Home screen indicator

App shortcuts

Back

Status Bar

The Status bar at the top of the Home screen provides
device information (such as network status, battery
charge, and time) on the right side and notification
alerts on the left.

Status Icons

Battery full

Battery low

Battery charging

Vibrate mode

Mute mode

Learn About YourDevice 21

4G LTE™ active

Signal strength

Network not available

Wi-Fi active

Wi-Fi available

Notification Icons

Missed call

Call in progress

Call on hold

New email

New Gmail

New voicemail

Learn About YourDevice 22

New message

File download in progress

File upload in progress

GPS active

App updates available

App updates complete