Samsung SM-G935FD, SM-G935F User Manual

SM-G935F SM-G935FD

User Manual

English. 02/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Package contents

7 Device layout

9 Battery

15 SIM or USIM card (nano-SIM card)

21 Memory card (microSD card)

24 USB connector

25 Turning the device on and off

25 Touchscreen

28 Home screen

34 Lock screen

35 Edge screen

45 Notification panel

47 Entering text

Applications

68 Installing or uninstalling apps

70 Phone

74 Contacts

77 Messages

80 Internet

82 Email

83 Camera

104 Gallery

107 Samsung Pay

110 Samsung Gear

111 Game Launcher

114 S Planner

115 S Health

118 S Voice

50 Screen capture

51 Opening apps

51 Multi window

55 Samsung account

57 Transferring data from your previous

device

60 Device and data management

62 Quick connect

66 Sharing features

67 Emergency mode

120 Voice Recorder

122 My Files

122 Memo

123 Clock

124 Calculator

125 Google apps

Table of Contents

Settings

127 Introduction

127 Wi-Fi

129 Bluetooth

131 Flight mode

131 Mobile hotspot and tethering

132 Data usage

133 SIM card manager (dual SIM models)

134 Mobile networks

134 NFC and payment

137 More connection settings

139 Smart Manager

141 Applications

142 Sounds and vibration

143 Notifications

Appendix

161 Accessibility

176 Troubleshooting

182 Removing the battery

143 Do not disturb

144 Display

145 Edge screen

146 Advanced features

147 Wallpaper

147 Themes

147 Home screen

147 Lock screen and security

152 Privacy and safety

156 Easy mode

156 Accessibility

157 Accounts

157 Backup and reset

158 Language and input

159 Battery

159 Storage

160 Date and time

160 User manual

160 About device

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Maintaining water and dust resistance

Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.

•

Do not immerse the device in water deeper than 1.5 m and keep it submerged for more than 30 minutes.

•

Do not expose the device to water moving with force, such as running water from taps, ocean waves, or waterfalls.

•

If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.

•

If the device has been immersed in water or the microphone, speaker, or receiver is wet, sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry

it thoroughly before using it.

•

The touchscreen and other features may not work properly if the device is used in water.

•

Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35°C, 86-106 kPa, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

SIM card / Memory card

Microphone

Device layout

tray

LED indicator

Proximity sensor

Touchscreen

Edge screen

Recents key

Headset jack

Receiver

Front camera

GPS antenna

Power key

Edge screen

Home key (Fingerprint recognition sensor)

Back key

Loud speaker

Multipurpose jack

Microphone

Rear camera

Flash

Volume key

NFC antenna / MST

antenna / Wireless

charging coil

Main antenna

Basics

Keys

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

The colours on the curved screen may look different depending on your viewing position.

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

•

Press to turn on the screen while the screen is locked.

Home

Back

Volume

•

Press to return to the Home screen.

•

Press and hold to launch

•

Tap to return to the previous screen.

•

Tap and hold to access additional options for the current screen.

•

Press to adjust the device volume.

Google

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable

into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

Basics

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Battery

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the Smart manager.

•

When you are not using the device, switch to sleep mode by pressing the Power key.

•

Activate power saving mode.

•

Close unnecessary apps.

•

Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

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Deactivate auto-syncing of apps that need to be synced, such as emails.

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Decrease the backlight time.

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Decrease the screen brightness.

Basics

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

•

If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

•

Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

•

While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

•

If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

•

If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

•

While charging the battery when the device is turned off, the icon appears on the screen.

•

You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed.

Apps

→

If the fast charging feature is not activated, on the Home screen, tap

Battery

, and then tap the

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Fast cable charging

switch to activate it.

Settings

→

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

A fan inside the charger may produce noise during fast wireless charging. To reduce the fan noise, you must deactivate the fast wireless charging feature. The on/off option will be added in your device’s settings menu when you first place it on the

Apps

→

charger. On the Home screen, tap

Settings

→

Battery

, and then tap the

Fast

wireless charging

but may result in slower charging times.

switch to deactivate it. Deactivating this feature will reduce noise,

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

You can check the remaining charging time on the screen. The actual remaining time may vary depending on the charging conditions.

Basics

After fully charging, disconnect the device from the wireless charger.

•

When there are foreign materials between the device and the wireless charger, the device may not charge properly.

•

If you use the wireless charger in areas with weak network signals, you may lose network reception.

•

Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap

Start power saving

Apps

→

Settings

and select an option.

→

Battery

→

Power saving mode

, and then tap

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•

Displays colours on the screen as grey tones.

•

Restricts the available apps to essential and selected apps only.

•

Deactivates the mobile data connection when the screen turns off.

•

Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap then tap the switch to activate it.

Apps

→

Settings

→

Battery

→

Ultra power saving mode

, and

To deactivate ultra power saving mode, tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

→

Disable Ultra power saving mode

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Basics

Pull out the tray gently from the tray slot.

►

Single SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured

contacts facing downwards.

Place the primary SIM or USIM card on the tray 1 ( on the tray 2 (

2 ).

Tray 1

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

1 ) and the secondary SIM or USIM card

Tray 2

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics

Correct card installation

►

Single SIM models:

Nano-SIM card

►

Dual SIM models:

Nano-SIM card

microSD card

Nano-SIM card

microSD card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Insert the tray back into the tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap and tap the switch to activate it.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card

Customising SIM or USIM cards

On the Home screen, tap card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

SIM card manager

and select a SIM or USIM

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap preferences for your cards in

Apps

→

Settings

Preferred SIM card

→

SIM card manager

and set the feature

Basics

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 200 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory appears in the

My Files

→

SD card

folder.

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

Basics

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Tray 2

Gently press the memory card into the tray to secure it.

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Insert the tray back into the tray slot.

Apps

→

Settings

→

Storage

→

SD card

→

Unmount

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Apps

→

Settings

→

Storage

→

SD card

→

Format

→

FORMAT

USB connector

With the supplied USB connector (On-The-Go Adaptor), you can transfer data from other mobile devices or connect USB peripheral devices, such as a mouse and keyboard, to your device.

Transferring data from your previous device

You can connect your previous device to your device with the USB connector and a USB cable to easily and quickly transfer data without installing an app in the previous device. Refer to

Transferring data via a USB connection for more information.

Connecting a USB peripheral device

Plug the USB connector into the multipurpose jack of your device and connect the USB peripheral device to the USB connector.

Some USB peripheral devices may not be compatible with your device.

Basics

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Basics

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Basics

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the