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SM-G930PZKASPR
User Manual
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Samsung SM-G930PZKASPR, SM-G930PZDASPR User Manual

User Guide
[UG template version 16a]
[Sprint-Samsung-G930P-ug-en-051616-FINAL]

Table of Contents

Introduction ........................................................................................................................................... 2
About the User Guide ................................................................................................................... 2
Access Instructions on Phone....................................................................................................... 2
Access Help .......................................................................................................................... 2
Get Support from Sprint Zone ............................................................................................... 3
Set Up Your Phone ............................................................................................................................... 5
Parts and Functions ...................................................................................................................... 5
Charge the Battery ........................................................................................................................ 7
SIM Card ....................................................................................................................................... 9
SD Card ...................................................................................................................................... 11
Insert an SD Card ............................................................................................................... 11
Unmount an SD Card.......................................................................................................... 12
Remove an SD Card ........................................................................................................... 12
Format an SD Card ............................................................................................................. 12
Turn Your Phone On and Off ...................................................................................................... 13
Use the Touchscreen .................................................................................................................. 14
Activate Your Phone ................................................................................................................... 17
Complete the Setup Screens ...................................................................................................... 18
Basic Operations ................................................................................................................................. 20
Basics .......................................................................................................................................... 20
Home Screen and Applications (Apps) List ........................................................................ 20
Phone Settings Menu.......................................................................................................... 21
Portrait and Landscape Screen Orientation ....................................................................... 21
Capture Screenshots .......................................................................................................... 22
Applications ................................................................................................................................. 22
Launch Applications ............................................................................................................ 22
Apps List ............................................................................................................................. 23
Phone Number ............................................................................................................................ 27
Airplane Mode ............................................................................................................................. 27
Enter Text .................................................................................................................................... 28
Samsung Keyboard ............................................................................................................ 28
TOC i
Google Voice Typing........................................................................................................... 30
Tips for Editing Text ............................................................................................................ 31
Google Account .......................................................................................................................... 31
Create a Google Account ................................................................................................... 31
Sign In to Your Google Account ......................................................................................... 33
Factory Reset Protection .................................................................................................... 33
Google Play Store ....................................................................................................................... 34
Find and Install an App ....................................................................................................... 34
Request a Refund for a Paid App ....................................................................................... 35
Update an App .................................................................................................................... 36
Uninstall an App .................................................................................................................. 37
Get Help with Google Play .................................................................................................. 38
Lock and Unlock Your Screen .................................................................................................... 38
Update Your Phone .................................................................................................................... 39
Update Your Phone Software ............................................................................................. 39
Update Your Profile ............................................................................................................. 42
Update Your PRL ................................................................................................................ 43
Your Phone's Home Screen ................................................................................................................ 44
Home Screen Basics .................................................................................................................. 44
Home Screen Layout .......................................................................................................... 44
Extended Home Screens .................................................................................................... 45
Status Bar and Notification Panel ............................................................................................... 46
Status Bar ........................................................................................................................... 46
Notification Panel ................................................................................................................ 48
S Finder .............................................................................................................................. 51
Quick Connect .................................................................................................................... 52
Multi Window ............................................................................................................................... 54
Customize the Home Screen ...................................................................................................... 55
Change the Wallpaper ........................................................................................................ 55
Add Shortcuts to the Home Screen .................................................................................... 56
Add Widgets to the Home Screen ...................................................................................... 57
Add Folders to the Home Screen ....................................................................................... 58
Phone Calls and Voicemail ................................................................................................................. 60
Place and Answer Calls .............................................................................................................. 60
TOC ii
Call Using the Phone Dialer ................................................................................................ 61
Call Emergency Numbers ................................................................................................... 62
Answer Phone Calls ............................................................................................................ 62
In-Call Screen Layout and Operations................................................................................ 65
Place a Call from Contacts ................................................................................................. 67
Call from Call Log ............................................................................................................... 68
Voicemail ..................................................................................................................................... 69
Voicemail Setup .................................................................................................................. 69
Visual Voicemail Setup ....................................................................................................... 70
Review Visual Voicemail ..................................................................................................... 71
Listen to Multiple Voicemail Messages ............................................................................... 72
Visual Voicemail Options .................................................................................................... 72
Configure Visual Voicemail Settings ................................................................................... 74
Optional Calling Services ............................................................................................................ 76
Wi-Fi Calling ........................................................................................................................ 76
Caller ID Blocking ............................................................................................................... 77
Call Waiting ......................................................................................................................... 78
Conference Calling ............................................................................................................. 79
Call Forwarding ................................................................................................................... 80
Call Settings ................................................................................................................................ 81
Contacts .............................................................................................................................................. 84
Add a Contact ............................................................................................................................. 84
View Contacts ............................................................................................................................. 87
Contacts Screen Layout .............................................................................................................. 88
Edit a Contact.............................................................................................................................. 89
Delete a Contact ......................................................................................................................... 90
Favorites ..................................................................................................................................... 90
Groups ........................................................................................................................................ 91
Share a Contact .......................................................................................................................... 93
Profile Sharing .................................................................................................................... 95
Import Contacts ........................................................................................................................... 96
Back Up Contacts ....................................................................................................................... 97
Messaging ........................................................................................................................................... 98
Text and Multimedia Messaging ................................................................................................. 98
Send a Text Message ......................................................................................................... 98
TOC iii
Send a Multimedia Message (MMS) ................................................................................... 99
Use Enhanced Messaging ................................................................................................ 101
Save and Resume a Draft Message ................................................................................. 104
New Messages Notification .............................................................................................. 104
Manage Message Conversations ..................................................................................... 104
Gmail ......................................................................................................................................... 107
Create and Send a Gmail Message .................................................................................. 107
Check Received Gmail Messages .................................................................................... 108
Use Gmail Labels .............................................................................................................. 110
Archive Gmail Threads ..................................................................................................... 110
Mute Gmail Threads ......................................................................................................... 111
Delete Gmail Threads ....................................................................................................... 111
Search Gmail Messages ................................................................................................... 111
Report Spam or Phishing Gmail ....................................................................................... 111
Add Another Google (Gmail) Account .............................................................................. 112
Switching between Gmail Accounts .................................................................................. 112
Gmail Settings ................................................................................................................... 113
Email ......................................................................................................................................... 114
Set Up an Email Account .................................................................................................. 114
Add an Email Account....................................................................................................... 115
Add an Exchange ActiveSync Account ............................................................................. 117
Create and Send an Email Message ................................................................................ 117
Open Email Messages ...................................................................................................... 119
Delete an Email Account .................................................................................................. 120
Manage Your Email Inbox ................................................................................................ 121
Exchange ActiveSync Email Features .............................................................................. 122
Internet and Social Networking ......................................................................................................... 124
Data Services General Information (4G LTE and 3G Networks) .............................................. 124
4G LTE .............................................................................................................................. 124
Your User Name ............................................................................................................... 125
Data Connection Status and Indicators ............................................................................ 126
Browser ..................................................................................................................................... 127
Use the Browser ............................................................................................................... 127
Add a Bookmark ............................................................................................................... 128
View Browser History ........................................................................................................ 128
TOC iv
Open New Browser Tabs .................................................................................................. 129
Chrome Browser ....................................................................................................................... 130
Facebook .................................................................................................................................. 131
Hangouts ................................................................................................................................... 131
Instagram .................................................................................................................................. 132
Messenger ................................................................................................................................ 132
Global Services ................................................................................................................................. 133
Activate Sprint Worldwide Service on Your Account ................................................................ 133
Your Phone’s SIM Card for International GSM Roaming ......................................................... 133
Enable Global Roaming Mode .................................................................................................. 134
Set the Communications Method for Global Use ...................................................................... 135
Select a Carrier ......................................................................................................................... 135
Make and Receive Worldwide Calls ......................................................................................... 135
Sprint International Voicemail Service ...................................................................................... 136
Set Up Your Voicemail Access Number for International Use.......................................... 136
Access Your Voicemail Internationally .............................................................................. 137
International Data Roaming ...................................................................................................... 137
Access Email and Data Services Internationally .............................................................. 138
Contact Sprint for Assistance with International Service .......................................................... 138
Connectivity ....................................................................................................................................... 140
Transfer Files between Your Phone and a Computer .............................................................. 140
Wi-Fi .......................................................................................................................................... 142
Turn Wi-Fi On and Connect to a Wireless Network .......................................................... 142
Wi-Fi Settings .................................................................................................................... 143
Disconnect Wi-Fi ............................................................................................................... 143
Wi-Fi Direct ....................................................................................................................... 144
Hotspot ...................................................................................................................................... 144
Bluetooth ................................................................................................................................... 146
Bluetooth Information ........................................................................................................ 146
Enable the Bluetooth Feature ........................................................................................... 146
Pair Bluetooth Devices...................................................................................................... 148
Connect to a Paired Bluetooth Device .............................................................................. 149
Send Information Using Bluetooth .................................................................................... 150
Receive Information via Bluetooth .................................................................................... 151
Tethering ................................................................................................................................... 152
TOC v
Camera and Video ............................................................................................................................ 154
Camera Overview ..................................................................................................................... 154
Take Pictures and Record Videos ............................................................................................ 156
Take a Picture ................................................................................................................... 156
Record Videos .................................................................................................................. 157
View Pictures and Videos Using Gallery .................................................................................. 158
Edit Pictures .............................................................................................................................. 159
Share Pictures and Videos ....................................................................................................... 164
Send Pictures or Videos by Email .................................................................................... 164
Send a Picture or Video by Multimedia Message ............................................................. 165
Send Pictures or Videos Using Bluetooth ......................................................................... 166
Share Pictures or Videos via Additional Apps or Social Media ........................................ 167
Share Videos on YouTube ................................................................................................ 168
Camera Options ........................................................................................................................ 169
Switch Cameras ................................................................................................................ 169
Set Camera Functions ...................................................................................................... 170
Live Broadcast .................................................................................................................. 171
Productivity ........................................................................................................................................ 174
Calculator .................................................................................................................................. 174
Calendar .................................................................................................................................... 175
Add an Event to the Calendar ........................................................................................... 175
View Calendar Events....................................................................................................... 177
Sync Calendars ................................................................................................................. 178
Synchronize an Exchange ActiveSync Calendar ............................................................. 178
Clock ......................................................................................................................................... 179
Set Alarms ........................................................................................................................ 179
Additional Clock Features ................................................................................................. 180
Drive .......................................................................................................................................... 181
Google Maps ............................................................................................................................. 181
Google Search .......................................................................................................................... 182
Lookout ..................................................................................................................................... 183
Memo ........................................................................................................................................ 183
My Files ..................................................................................................................................... 184
Photos ....................................................................................................................................... 185
TOC vi
S Voice ...................................................................................................................................... 185
Samsung Gear .......................................................................................................................... 185
Samsung Pay ............................................................................................................................ 186
Sprint Family Locator ................................................................................................................ 187
Tech Expert ............................................................................................................................... 188
Wi-Fi Calling .............................................................................................................................. 188
Entertainment and Activities ............................................................................................................. 189
Amazon ..................................................................................................................................... 189
Amazon Kindle .......................................................................................................................... 189
Amazon Music .......................................................................................................................... 189
Amazon Photos ......................................................................................................................... 189
App Spotlight ............................................................................................................................. 189
Galaxy Apps .............................................................................................................................. 189
Google Play Music App ............................................................................................................. 190
Play Music with Google Play ............................................................................................ 190
Google Play Music Screen Layout .................................................................................... 191
Create Playlists in Google Play Music .............................................................................. 192
NextRadio ................................................................................................................................. 193
S Health .................................................................................................................................... 193
Samsung+ ................................................................................................................................. 195
Samsung Milk Music ................................................................................................................. 195
Sprint Fun & Games ................................................................................................................. 195
Sprint Music Plus ...................................................................................................................... 195
Sprint TV & Movies ................................................................................................................... 197
Sprint Zone................................................................................................................................ 198
YouTube .................................................................................................................................... 198
Connections Settings ........................................................................................................................ 201
Basic Settings ........................................................................................................................... 201
Wi-Fi Calling Settings ................................................................................................................ 204
Wi-Fi Settings Menu .................................................................................................................. 205
Bluetooth Settings ..................................................................................................................... 207
Airplane Mode ........................................................................................................................... 209
Hotspot Settings ........................................................................................................................ 209
Tethering Settings ..................................................................................................................... 211
TOC vii
Data Usage Settings ................................................................................................................. 212
Mobile Networks Settings ......................................................................................................... 213
NFC and Payment .................................................................................................................... 214
More Connection Settings ......................................................................................................... 217
Nearby Device Scanning .................................................................................................. 218
Printing .............................................................................................................................. 219
MirrorLink .......................................................................................................................... 220
Virtual Private Networks (VPN) ......................................................................................... 221
Device Settings ................................................................................................................................. 227
Smart Manager ......................................................................................................................... 227
Applications Settings ................................................................................................................. 229
Application Manager ......................................................................................................... 230
Default Applications .......................................................................................................... 232
Application Settings .......................................................................................................... 233
Calendar Settings ............................................................................................................. 233
Camera Settings ............................................................................................................... 234
Contacts Settings .............................................................................................................. 235
Email Settings ................................................................................................................... 237
Internet Settings ................................................................................................................ 239
Messages Settings ............................................................................................................ 240
Phone Settings .................................................................................................................. 242
S Voice Settings ................................................................................................................ 244
Weather Settings .............................................................................................................. 245
Google Settings ................................................................................................................ 246
Sounds and Vibration Settings.................................................................................................. 247
Sound Mode ...................................................................................................................... 249
Vibrate While Ringing ....................................................................................................... 250
Volume .............................................................................................................................. 251
Vibration Intensity ............................................................................................................. 252
Ringtones and Sounds...................................................................................................... 253
Vibration Pattern ............................................................................................................... 255
Notification Sound ............................................................................................................. 256
Do Not Disturb .................................................................................................................. 257
System Sounds ................................................................................................................. 260
Key-tap Feedback ............................................................................................................. 261
TOC viii
Sound Quality and Effects ................................................................................................ 262
Display Settings ........................................................................................................................ 263
Advanced Features ................................................................................................................... 265
Personal Settings .............................................................................................................................. 267
Wallpaper .................................................................................................................................. 267
Themes ..................................................................................................................................... 268
Home Screen Settings .............................................................................................................. 269
Lock Screen and Security Settings ........................................................................................... 270
Lock Screen and Security Overview ................................................................................. 270
Screen Lock ...................................................................................................................... 271
Disable the Screen Lock ................................................................................................... 274
Device Security ................................................................................................................. 274
Privacy and Safety .................................................................................................................... 275
Location ............................................................................................................................ 277
App Permissions ............................................................................................................... 280
Private Mode ..................................................................................................................... 281
Report Diagnostic Info ...................................................................................................... 282
Send SOS Message ......................................................................................................... 283
Easy Mode ................................................................................................................................ 284
Accessibility Settings ................................................................................................................ 285
Vision Accessibility Settings ............................................................................................. 286
Hearing Accessibility Settings ........................................................................................... 287
Dexterity and Interaction Settings ..................................................................................... 288
Configure Other Accessibility Settings .............................................................................. 289
Accounts ................................................................................................................................... 290
Backup and Reset ..................................................................................................................... 291
Smart Switch ..................................................................................................................... 293
Samsung Account ............................................................................................................. 293
Google Account ................................................................................................................ 294
Auto Restart ...................................................................................................................... 295
Reset ................................................................................................................................. 296
Factory Data Reset ........................................................................................................... 297
System Settings ................................................................................................................................ 299
Language and Input Settings .................................................................................................... 299
Battery Settings ......................................................................................................................... 301
TOC ix
Power Saving Mode .......................................................................................................... 302
Ultra Power Saving Mode ................................................................................................. 303
Storage Settings ....................................................................................................................... 304
microSD Card ................................................................................................................... 305
Date and Time Settings ............................................................................................................ 308
Help ........................................................................................................................................... 309
Activate This Device ................................................................................................................. 310
System Update ......................................................................................................................... 311
About Device ............................................................................................................................. 312
For Assistance .................................................................................................................................. 315
Troubleshooting ........................................................................................................................ 315
Sprint Account Information and Help ........................................................................................ 316
Sprint Account Passwords ................................................................................................ 316
Manage Your Account ...................................................................................................... 317
Sprint Support Services .................................................................................................... 317
Copyright Information ................................................................................................................ 318
Intellectual Property .......................................................................................................... 318
Open Source Software...................................................................................................... 318
Disclaimer of Warranties; Exclusion of Liability ................................................................ 318
Modification of Software.................................................................................................... 319
Samsung KNOX ................................................................................................................ 319
Samsung Electronics America (SEA), Inc. ....................................................................... 319
Do you have questions about your Samsung Mobile Device? ......................................... 319
Legal Information ...................................................................................................................... 320
TOC x
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung Galaxy S7. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing Home . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD card" or a "memory card."

Access Instructions on Phone

These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.

Access Help

Use the phone's Help menu to learn about your phone.
Introduction 2
1. Press Home to display the home screen.
2. From home, tap Apps > Settings > Help .
3. Tap a topic to view its contents, or tap Search to search for a topic.

Get Support from Sprint Zone

In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
1. From home, tap Apps > Sprint Zone .
Introduction 3
2. From the Sprint Zone main page, tap Support.
3. Tap a topic to view its contents.
Introduction 4

Set Up Your Phone

Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Front camera
Takes pictures and records videos while facing the screen, and allows you to video conference.
Back key
Return you to the previous screen, or close a dialog box, options menu, the notification panel, or keyboard.
The following topics give you all the information you need to set up your Samsung phone and wireless service the first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Set Up Your Phone 5
Part
Description
Home key/fingerprint sensor
Return you to the home screen. Press and hold to open Google™ Search/Google Now™. Use to register fingerprints for security.
Recent apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-tap access to all of your features and applications.
Volume keys
Adjust the ringtone or media volume or adjust the voice volume during a call.
LED indicator
The LED indicator blinks or glows when charging, to indicate low battery, to announce new notifications, and when voice recording.
Proximity sensors
Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches.
Back View
Set Up Your Phone 6
Part
Description
SIM card/Memory card tray
Location of the SIM card and memory card (not included).
Flash
Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Heart rate monitor
Measure your heart rate using your fingertip when using the S Health™ app. For more information, see S Health.
Headset jack
Plug in a headset for convenient, hands-free conversations.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Microphone
Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos.
Power/Lock key
Turn the phone or screen on or off, or switch your phone to Emergency mode.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Rear camera
Take pictures and videos.
Caution: Inserting an accessory into the incorrect jack may damage the phone.

Charge the Battery

Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer.
Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Note: This phone has an integrated battery that cannot be removed by the user.
Battery Cautions
Caution: Recharge your battery only with Samsung-approved chargers which are specifically
designed for your phone. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and settings may become lost or changed, or the phone may become unusable. Charge once every six months before storing or leaving unused for a long period.
Set Up Your Phone 7
Charge Using the AC Adapter
It is recommended you fully charge the battery before using your device for the first time. For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Set Up Your Phone 8

SIM Card

The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a SIM Card
Keep the following in mind when handling a SIM card:
● You are responsible for any damage caused by inserting the SIM card in another brand IC card
reader, etc. Sprint is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● The SIM card is the property of Sprint.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the SIM card to Sprint when canceling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. Sprint is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the phone before inserting/removing the SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
Set Up Your Phone 9
2. Place the SIM card on the tray.
Make sure that the card’s gold contacts face down into the device and that the card is
positioned as shown.
3. Slide the SIM card/Memory card tray back into the slot.
Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure the SIM card/Memory card tray is closed tightly.
Caution: If the SIM card is not inserted correctly, the device cannot detect it. Reorient the card and place it back into the slot if the SIM card is not detected.
Maintaining Water and Dust Resistance
Note: Water-resistant and dustproof based on IP68 rating, which tests submersion up to 5.0 feet for up to
30 minutes.
This device is rated IP68 using the Ingress Protection rating system.
Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15‑35°C,
86‑106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to any liquid other than fresh water, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the device in fresh water and dry it as instructed may cause the device to suffer from operability or cosmetic issues.
● Do not expose the device to water at high pressure.
● If the device is dropped or receives an impact, the water and dust resistant features of the device may be damaged.
Set Up Your Phone 10
● The touchscreen and other features may not work properly if the device is used in water or in other liquids. [040616]

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Sprint is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Handling SD Card: Use/store SD cards away from the reach of infants. SD cards may cause choking
if swallowed.

Insert an SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD card) that is both rated as at least a Class 10 and provides a high read speed.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Place the memory card on the tray with the gold contacts facing down.
3. Slide the SIM card/Memory card tray back into the slot.
Set Up Your Phone 11

Unmount an SD Card

Always unmount an SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD card > Unmount.
The menu option name changes from Unmount SD Card to Mount SD Card. The card is now
unmounted.

Remove an SD Card

Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray pops out.
2. Slide the tray out and remove the memory card.
3. Slide the SIM card/Memory card tray back into the slot.

Format an SD Card

When you insert an optional SD card for the first time, it is recommended that you format it.
Caution: Formatting an SD card permanently deletes all data on it.
1. From home, tap Apps > Settings .
2. Tap Storage .
3. Tap SD Card > Format.
4. Tap Format to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Set Up Your Phone 12

Turn Your Phone On and Off

The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn the phone on, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activate Your Phone for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Set Up Your Phone 13

Use the Touchscreen

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Set Up Your Phone 14
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Set Up Your Phone 15
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: Auto rotate needs to be enabled for the screen orientation to automatically change. Pull down the
status bar to display the notification panel, and then tap Auto rotate to enable the option.
Set Up Your Phone 16
Pinch and Spread
Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the prompts to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you are swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the prompts to complete the activation process.
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To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.

Complete the Setup Screens

The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language and tap Start to get started.
To skip any section, tap Next or Skip.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, tap Accessibility to change the accessibility settings.
2. Follow the prompts to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi® network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
Terms and Conditions – Read any applicable End User License Agreements or Terms and
Conditions for using your phone, and tap Next > Agree to continue.
Got another device – If you have another Android™ phone, you can quickly transfer you
setup to this phone.
Google (Add your account) – Tap Enter your email and complete the steps to sign in to
your current Google Account, or tap Or create a new account to set up a new Google Account. Tap Skip to skip Google setup. The following options may apply depending on your selection:
Note: When you sign in to a Google Account on your device, Factory Reset Protection is turned on. Factory Reset Protection (FRP) prevents other people from using your device if it is reset to factory settings without your permission. See Factory Reset Protection for more information.
• Enter your email – Enter your Gmail™ address and password and tap Accept to agree to the terms of service and privacy policy and sign in to your current Google Account.
• Or create a new account – Follow the instructions to sign up for a new Google Account. There will be screens to enter your first and last names, create an email address (Gmail), create a password, enter recovery information (including a backup email address and recovery question), an option to join Google+™, and an option to enable purchases from the Google Play™ store app. Tap Next between each screen.
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• Set up payment info – Select billing options for purchases made through Google Play. Select Remind me later to skip this step.
• Get your apps & data – If you are using a Google Account you had set up on a previous Android device, you can choose to use that device's backup information to restore backed-up apps, data, system settings, Wi-Fi passwords, etc., from the previous device to your new phone. Tap Set up as a new device to skip this step.
Personalize your phone – If applicable, enter your first and last name and tap Next. This
information is used by the phone to personalize certain apps.
Set up email – Set up an email account.
Google services – Select your Google location and service options and then tap Next.
Samsung account – Enter your email account and password to sign in to your current
Samsung account, or tap Create account to set up a new Samsung account.
Date & time – Adjust the date and time, if necessary.
Smart Switch – Transfer content from your old device to this device.
Easy mode – Switch between the default screen layout and a simpler layout. The Easy mode
layout has larger text and icons, making for a more straightforward visual experience
3. Tap Finish. Your setup is now complete. Follow the prompts to learn about basic tap menu navigation, view tutorials, or just get started.
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps from Google Play, you must link your phone to a Google Account.
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