Samsung SM-G930F User Manual
SM-G930F
SM-G930FD
User Manual
English. 12/2016. Rev.1.0
www.samsung.com
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Package contents
10 Device layout
13 Battery
19 SIM or USIM card (nano-SIM card)
25 Memory card (microSD card)
28 USB connector
29 Turning the device on and off
30 Controlling the touchscreen
33 Home screen
39 Lock screen
40 Always On Display
42 Notification panel
45 Entering text
47 Screen capture
48 Opening apps
49 Multi window
54 Samsung account
55 Transferring data from your previous
device
Applications
66 Installing or uninstalling apps
68 Phone
72 Contacts
77 Messages
80 Internet
82 Email
83 Camera
106 Gallery
111 Samsung Pay
114 Samsung Gear
115 Samsung Members
116 Game Launcher
119 Calendar
120 S Health
123 S Voice
125 Voice Recorder
127 My Files
128 Memo
129 Clock
131 Calculator
131 Google apps
59 Device and data management
62 QUICK CONNECT
64 Sharing features
65 Emergency mode
2
Table of Contents
Settings
133 Introduction
133 Connections
146 Sounds and vibration
147 Notifications
147 Display and home screen
149 Wallpapers and themes
150 Advanced features
152 Device maintenance
154 Applications
155 Lock screen and security
164 Cloud and accounts
166 Google
166 Accessibility
166 General management
167 Software update
167 User manual
168 About device
Appendix
169 Accessibility
185 Troubleshooting
190 Removing the battery
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
4
Basics
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
Apps
→
you can view the FCC ID of the device. To view the FCC ID, tap
Settings
→
About device
•
Depending on the region, you can view the regulatory information on the device. To view
the information, tap
→
Battery info
Apps
.
→
Settings
→
About device
→
Regulatory information
.
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in water deeper than 1.5 m or keep it submerged for more
than 30 minutes.
•
Do not expose the device to water moving with force.
•
If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,
rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet,
sound may not be heard clearly during a call. Wipe the device with a dry cloth or dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes).
Despite this classification, it is still possible for your device to be damaged in certain
situations.
5
Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
6
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When using the Screen Mirroring feature (When connecting to a TV)
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
7
Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid damaging the device or shortening the battery’s lifespan.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
•
Never use a damaged charger or battery.
8
Basics
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
9
Basics
SIM card / Memory card
Device layout
tray
LED indicator
Proximity sensor
Touchscreen
Recents key
Headset jack
Multipurpose jack
Receiver
Front camera
GPS antenna
Power key
Home key (Fingerprint
recognition sensor)
Back key
Loud speaker
Microphone
10
Basics
Microphone
Rear camera
NFC antenna / MST
antenna / Wireless
charging coil
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
Flash
Volume key
Main antenna
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
11
Basics
Keys
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Recents
Home
Back
Volume
•
Tap to open the list of recent apps.
•
Press to turn on the screen while the screen is locked.
•
Press to return to the Home screen.
•
Press and hold to launch
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
•
Press to adjust the device volume.
Google
.
12
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Connect the USB cable to the USB power adaptor, and plug the USB cable into the
1
device’s multipurpose jack.
Plug the USB power adaptor into an electric socket.
2
After fully charging, disconnect the device from the charger. First unplug the charger
3
from the device, and then unplug it from the electric socket.
13
Basics
Viewing the estimated charging time
While charging, open the Home screen and tap
Battery
.
The actual charging time may vary depending on the status of your device and the
charging conditions. The estimated charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Apps
→
Settings
→
Device maintenance
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device maintenance feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
→
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
14
Basics
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature and Qualcomm Quick Charge 2.0.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging or Quick Charge 2.0.
15
Basics
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
While charging the battery when the device is turned off, the
If the fast charging feature is not activated, on the Home screen, tap
Device maintenance
charging
switch to activate it.
•
You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
•
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
→
Battery
→ →
Advanced settings
icon appears on the screen.
Apps
→
Settings
, and then tap the
Fast cable
→
Wireless charging
The device has a built-in wireless charging coil. You can charge the battery using a wireless
charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature. To use this feature,
you must use a charger and components that support the fast wireless charging feature.
A fan inside the charger may produce noise during fast wireless charging. To reduce
the fan noise, you must deactivate the fast wireless charging feature. The on/off
option will be added in your device’s settings menu when you first place it on the
Apps
→
charger. On the Home screen, tap
Battery
to deactivate it. Deactivating this feature will reduce noise, but may result in slower
charging times.
→ →
Advanced settings
, and then tap the
Settings
→
Device maintenance
Fast wireless charging
→
switch
16
Basics
Charging the battery
Place the centre of the device’s back on the centre of the wireless charger.
1
The estimated charging time will appear on the screen. The actual charging time may
vary depending on the charging conditions.
After fully charging, disconnect the device from the wireless charger.
2
When using the wireless charger, do not place foreign materials, such as metal
objects, magnets, and magnetic stripe cards, between the device and the wireless
charger. The device may not charge properly or may overheat.
•
If you use the wireless charger in areas with weak network signals, you may lose
network reception.
•
Use Samsung-approved wireless chargers. If you use other wireless chargers, the
battery may not charge properly.
17
Basics
Power saving mode
Activate power saving mode to extend the battery’s usage time.
On the Home screen, tap
1
Tap
2
3
CUSTOMISE
mode.
Tap
APPLY
.
to change the power saving settings before entering power saving
Apps
→
Settings
→
Device maintenance
→
Battery
→
MID
.
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the
dark theme and limiting the apps and features available. Network connections, except for the
mobile network, will be deactivated.
On the Home screen, tap
1
Tap
2
CUSTOMISE
saving mode.
to change the power saving settings before entering maximum power
Apps
→
Settings
→
Device maintenance
→
Battery
→
MAX
.
Tap
3
After entering maximum power saving mode, on the Home screen, tap
to use. To remove apps, tap
To deactivate maximum power saving mode, tap
mode
APPLY
.
The estimated battery usage time may vary depending on your device settings and
operating conditions.
.
→
Edit
and select an app with .
→
Disable Maximum power saving
and select an app
18
Basics
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Dual SIM models: In some areas, data transfer speeds may be slower if two SIM
cards are inserted in the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
►
Single SIM models:
1
2
3
54
19
Basics
►
Dual SIM models:
1
2 3
54
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
20
Basics
Pull out the tray gently from the tray slot.
2
►
3
Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured
contacts facing downwards.
►
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured
contacts facing downwards.
Place the primary SIM or USIM card on the tray 1 (
on the tray 2 (
2 ).
1
Tray 1
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
1 ) and the secondary SIM or USIM card
2
Tray 2
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
21
Basics
Correct card installation
►
Single SIM models:
Nano-SIM card
►
Dual SIM models:
Nano-SIM card
microSD card
Nano-SIM card
Nano-SIM card
microSD card
•
Use only a nano-SIM card.
•
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
22
Basics
Removing the SIM or USIM card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
►
Single SIM models:
►
Dual SIM models:
Insert the tray back into the tray slot.
4
23
Basics
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
SIM or USIM card and tap the switch to activate it.
Apps
→
Settings
→
Connections
→
SIM card manager
. Select a
Customising SIM or USIM cards
On the Home screen, tap
a SIM or USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
•
Network mode
: Change the display name of the SIM or USIM card.
Apps
→
Settings
: Select a network type to use with the SIM or USIM card.
→
Connections
→
SIM card manager
and select
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
the feature preferences for your cards in
Apps
→
Settings
→
Connections
PREFERRED SIM CARD
→
SIM card manager
.
and set
24
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. If the device does not recognise your
memory card, format it on your computer.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
25
Basics
1 3
4
2
5
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be
disabled.
26
Basics
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
3
Tray 1
Tray 2
Gently press the memory card into the tray to secure it.
4
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Storage settings
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the memory card.
3
→
Apps
SD card
→
Settings
→
UNMOUNT
→
Device maintenance
.
→
Storage
→ →
Insert the tray back into the tray slot.
4
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
27
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
Storage settings
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
→
Apps
SD card
→
→
Settings
Format
→
Device maintenance
.
→
Storage
→ →
USB connector
With the supplied USB connector (On-The-Go Adaptor), you can transfer data from other
mobile devices or connect USB peripheral devices, such as a mouse and keyboard, to your
device.
Use only the USB connector supplied with the device.
Transferring data from your previous device
You can connect your previous device to your device with the USB connector and a USB cable
to easily and quickly transfer data. Refer to Transferring data using a USB connector for more
information.
Your devicePrevious device
1
2
USB connector
USB cable
28
Basics
Connecting a USB peripheral device
Connect the USB peripheral device to the USB connector and plug the USB connector into
the multipurpose jack of your device.
Some USB peripheral devices may not be compatible with your device.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
29
Basics
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
30
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