Samsung SMG928X Users Manual

DRAFT	X
not	FINA
User's Manual
DRAFT,SM-G928X

a	an a		an a		na and	a	d	d a n	a	a	and a
n	na	d	a	and	a a		a d	d	n

English (EU). 01/2015. Rev.1.0

www.samsung.com

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Table of Contents

Basics

4	Read me first
5	Package contents
6	Device layout
DRAFT,34 Multi window
8	SIM or USIM card
11	Battery
15	Turning the device on and off
16	Touchscreen
19	Home screen
25	Lock screen
27	Notification panel
30	Entering text
33	Screen capture
33	Opening apps
38	Device and data management
44	Connecting to a TV
46	Emergency mode

not53

58

58

59

59

60

60

60

65

68

68

69

70

70

71

71

72

72

72

X

FINAMore

Sound and notification Display

Motions & gestures Applications Wallpaper Themes

Lock screen & security Privacy & safety

Easy mode Accessibility Accounts Backup and reset

Language and input Battery

Storage

Date and time User manual About device

	Settings		Applications
	47	Introduction
			73 Installing or uninstalling apps
	47	Wi-Fi
			74	Phone
	49	Bluetooth
			77	Contacts
	51	Tethering and Mobile hotspot
			79	Messages
	52	Flight mode
			80	Internet
	52	Data usage
			81	Email
	53	Mobile networks

2

Table of Contents	DRAFT

82 Camera

98Gallery

99Smart Manager

100S Planner

102	S Health
105	S Voice	not
106	Music
107	Video
107	Voice Recorder
110	My Files
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110	Memo
111	Clock
112	Calculator
113	Google apps
115	Microsoft apps
Appendix
116	Accessibility
131	Troubleshooting
136	Removing the battery (non-removable
	type)

X FINA

3

	DRAFT	X
Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•	Descriptions are based on the device’s default se ings.
•	Some content may differ from your device depending on the region, service provider,
	model specifications, or device’s s ftware.	FINA
•	Content (high quality conte t) that requires high CPU and RAM usage will affect the
	overall performance of the device. Apps related to the content may not work properly
•	depending on the device’s specificationsnotand the environment that it is used in.
	Samsung is not liable for performance issues caused by apps supplied by providers other
	than Samsung.
•	Samsung is not liable for performance issues or incompatibilities caused by edited
	registry settings or modified operating system software. Attempting to customise the
	operating system may cause the device or apps to work improperly.
•	Software, sound sources, wallpapers, images, and other media provided with this device
	are licensed for limited use. Extracting and using these materials for commercial or other
	purposes is an infringement of copyright laws. Users are entirely responsible for illegal
	use of media.
•	You may incur additional charges for data services, such as messaging, uploading and
DRAFT,downloading, auto-syncing, or using location services depending on your data plan. For
	large data transfers, it is recommended to use the Wi-Fi feature.
•	Default apps that come with the device are subject to updates and may no longer be
	supported without prior notice. If you have questions about an app provided with
	the device, contact a Samsung Service Centre. For user-installed apps, contact service
	providers.
•	Modifying the device’s operating system or installing softwares from unofficial sources
	may result in device malfunctions and data corruption or loss. These actions are violations
	of your Samsung licence agreement and will void your warranty.

• Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device.

• Supprted features may differ or labelled differently depending on whether your device is a single or dual SIM Model.

4

Basics			DRAFT
•		Depending on the region or model, some devices are required to receive approval from
					X
		the Federal Communications Commission (FCC). If your device is approved by the FCC,
		you can view the FCC ID of the device. To view the FCC ID, tap Apps → Settings →
		About device.
Instructional icons
		Warning: situations that could cause injury o yourself or others
				FINA
		Caution: situations that could cause damage to your device or other equipment
		Notice: notes, usage tips, ornotadditional information
Package contents
Check the product box for the following items:
•		Device
•		Quick start guide
		•	The items supplied with the device and any available accessories may vary
			depending on the region or service provider.
DRAFT,
		•	The supplied items are designed only for this device and may not be compatible
			with other devices.
		•	Appearances and specifications are subject to change without prior notice.
		•	You can purchase additional accessories from your local Samsung retailer. Make
			sure they are compatible with the device before purchase.
		•	Use only Samsung-approved accessories. Using unapproved accessories may cause
			the performance problems and malfunctions that are not covered by the warranty.
		•	Availability of all accessories is subject to change depending entirely on
			manufacturing companies. For more information about available accessories, refer
			to the Samsung website.

5

Basics	DRAFT

Device layout

	SIM card tray
	LED indicator	not
	Proximity/Light sensor
	Touchscreen
	DRAFT,
	Recents key
	Headset jack
	Microphone
	Multipurpose jack
	Microphone

Infrared port

Rear camera

X FINASpeaker

Front camera

Power key

Home key (Fingerprint recognition sensor)

Back key

Loud speaker

Microphone

GPS antenna

Volume key

Flash

NFC antenna/Wireless charging coil

Main antenna

6

Basics				DRAFT		X
					FINA
	•
		Do not cover the antenna area with your hands or other objects. This may cause
		connectivity problems or drain the battery.
	•	Using a Samsung-approved screen protector is recommended. Unapproved screen
		protectors may cause the sensors to malfunction.
	•	Do not allow water to contact the touchscreen. The touchscreen may malfunction
		in humid conditions or when exposed to water.
Keys				not
	Key		Fu	cti
			•	Press a d hold to turn the device on or off.
DRAFT,
		Power	•	Press to turn on or lock the screen.
		Recents	•	ap to open the list of recent apps.
			•	ap and hold to launch the split screen view.
			•	Press to turn on the screen while the screen is locked.
		Home	•	Press to return to the Home screen.
			•	Press and hold to launch Google.
		Back	•	Tap to return to the previous screen.
		Volume	•	Press to adjust the device volume.

7

Basics	DRAFT	X
SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

		• Only nano-SIM cards work with he device.
		•	Some LTE services may not be available depending on the service provider. For
			FINA
			more information about service availability, contact your service provider.
1		Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
			not
		DRAFT,

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

2 Pull out the SIM card tray gently from the SIM card tray slot.

8

Basics				DRAFT	X
					FINA
3
		Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing
		downwards.
				not
			Use caution not to lose or let others use the SIM or USIM card. Samsung is not
DRAFT,
			responsible for any damages or i co veniences caused by lost or stolen cards.

4 Insert the SIM card tray back into the SIM card tray slot.

9

Basics	DRAFT

Removing the SIM or USIM card				X
1	Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
2	Pull out the SIM card tray gently from the SIM card tray slot.
3	Remove the SIM or USIM card.	not	FINA
4	Insert the SIM card tray back into the SIM card tray slot.
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10

Basics	DRAFT	X
Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

		Use only Samsung-approved chargers, ba eries, and cables. Unapproved chargers or
			FINA
		cables can cause the battery to expl de r damage the device.
		•	When the battery power is l w, the battery icon appears empty.
		•	If the battery is completely discharged, the device cannot be turned on
			immediately when the chargernotis connected. Allow a depleted battery to charge for
			a few minutes before turning on the device.
		•	If you use multiple apps at once, network apps, or apps that need a connection
			to another device, the battery will drain quickly. To avoid disconnecting from the
			network or losing power during a data transfer, always use these apps after fully
			charging the battery.
		•	Using a power source other than the USB power adaptor, such as a computer, may
			result in a slower charging speed due to a lower electric current.
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Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack.

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Basics				DRAFT	X
				FINA
		Connecting the charger improperly may cause serious damage to the device. Any
		damage caused by misuse is not covered by the warranty.
		•	The device can be used while it is charging, but it may take longer to fully charge
			the battery.
		•	If the device receives an unstable power supply while charging, the touchscreen
			may not function. If this happens, unplug he charger from the device.
		•	While charging, the device and	he charger may heat up. This is normal and should
			not affect the device’s lifespan	r perf rmance. If the battery gets hotter than usual,
			the charger may stop chargi g.
		•	If the device is not chargi g properly, take the device and the charger to a
DRAFT,Optimise the device using the Smart manager.
			Samsung Service Centre.not

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in

use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•Deactivate auto-syncing of apps.

•Decrease the backlight time.

•Decrease the screen brightness.

12

Basics	DRAFT

Fast charging	X

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•	Fast charging uses battery charging technology hat charges the battery faster by
	increasing the charging power. The device supports Samsung’s Adaptive fast charging
	feature and Qualcomm Quick Charge 2.0.	FINA
•	To use Fast charging on your device, c ect it to a battery charger that supports
	Adaptive fast charging or Quick Charge 2.0.
	not
Increasing the charging speed
DRAFT,

To increase the charging speed, turn the device or its screen off when you charge the battery.

•	While charging the battery when the device is turned off, the icon appears on the
	screen.
•	You cannot use the fast charging feature when the screen is turned on. Turn off the
	screen to increase the charging speed.
	•	You cannot use the built-in fast charging feature when you charge the battery
		using a standard battery charger.
	•	If the device heats up or the ambient air temperature rises, the charging speed may
		decrease automatically. This is a normal operating condition to prevent damage to
		the device.

13

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Wireless charging	X

The device has a built-in wireless charging coil. You can charge the battery using a wireless charging pad (sold separately).

1 Place the centre of the device’s back on the centre of the charging pad.

You can check the remaining charge time on he screen. The actual remaining time may

vary depending on the charging condi ions.		FINA
	not
2 After fully charging, disconnect the device from the charging pad.
•	You can check the battery’s charging status from the battery icon on the screen.
•	When there are foreign materials between the device and the wireless charging
	pad, the device may not charge properly.
•	If you use the wireless charging pad in areas with weak signals, you may lose
	reception.
DRAFT,

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Enable Power saving mode when and select an option.

To set the device to disable sync in the background while using a mobile network, tap the

Restrict background data switch to activate it.

14

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Ultra power saving mode	X

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

On the Home screen, tap Apps → Setti gs → Battery → Ultra power saving mode, and then tap the switch to activate it.

•	Displays colours on the screen as grey tones.
•	Restricts the available apps to essential and selected apps only.
•	Deactivates the mobile data connection when he screen turns off.
•	Deactivates the Wi-Fi and Blueto th fea ures.	FINA
	not

To deactivate ultra power saving mode, tap MORE → Disable ultra power saving mode. DRAFT,The usage time left shows the time remaining before the battery power runs

out. Usage time left may vary depending on your device settings and operating conditions.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap Power off.

• If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

•Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

15

Basics	DRAFT

						FINA
Touchscreen						X
		•	Do not allow the touchscreen to come into contact with other electrical devices.
		•	Electrostatic discharges can cause the touchscreen to malfunction.
			To avoid damaging the touchscreen, do not tap it with anything sharp or apply
			excessive pressure to it with your fingertips.
		•		not
			The device may not recognise touch inpu s close to the edges of the screen, which
			are outside of the touch input area.
		•	Leaving the touchscreen idle f r extended periods may result in afterimages
			(screen burn-in) or ghosti		g. Turn off the touchscreen when you do not use the
DRAFT,
			device.
		•	It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

16

Basics	DRAFT

Tapping and holding	X

Tap and hold an item or the screen for more than 2 seconds to access available options.
	not			FINA
Dragging
DRAFT,

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

17

Basics	DRAFT	X
		FINA
Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

DRAFT,	not
Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

18

Basics	DRAFT	X
Home screen

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or righ , or		ap one of the screen indicators at the
bottom of the screen.	not		FINA
widget
An app			A folder
DRAFT,			Screen indicators
Favourite apps

Apps screen icon

19

Basics	DRAFT

On the Home screen, tap and hold an empty area, orFINApinch your fingers together to access

Home screen options	X

the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•	not
	Wallpapers: Change the wallpaper set ings for he Home screen and the locked screen.
•	Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific
	app functions to provide informati n and c nvenient access on your Home screen.
•	Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
	and wallpapers, will change depe di g on the selected theme.
DRAFT,
•	Screen grid: Change the size of the grid to display more or less items on the Home

screen.

20

Basics	DRAFT	X
		FINA
Flipboard Briefing

View the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

To deactivate Flipboard Briefing, tapnotand hold an emp y area on the Home screen. Then, swipe to the right and deselect the tick box at he op of the Flipboard Briefing panel.

DRAFT, Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen.

21

Basics	DRAFT

Creating folders				X
1	On the Home screen, tap and hold an app, and then drag it over another app.
2	Drop the app when a folder frame appears around the apps.
	A new folder containing the selected apps will be created.
		not	FINA
DRAFT,Tap the area above the horizontal line and enter a folder name.
3

To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap .

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

To set a panel as the main Home screen, tap .

22

Basics	DRAFT

Apps screen	X
The Apps screen displays icons for all apps, including newly installed apps.
	FINA

On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen.

Moving items

On the Apps screen, tap EDIT. Tap and h ld an i em and drag it to a new location. To move the item to another panel, drag it to the side of the screen.

	Creating folders				not
	1	On the Apps screen, tap EDIT.
	2	Tap and hold an app, and then drag it over another app.
	3	Drop the app when a folder frame appears around the apps.
		A new folder containing the selected apps will be created.
	DRAFT,

23

Basics		DRAFT		X
			FINA
4
	Tap the area above the horizontal line and enter a folder name.

To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Indicator icons		not
Indicator icons appear on the status bar at he			p f he screen. The icons listed in the table
below are most common.
The status bar may not appear at the t			p f the screen in some apps. To display the
status bar, drag down from the top of the screen.
DRAFT,
Icon	Meaning
	No signal
	Signal strength
	Roaming (outside of normal service area)
	GPRS network connected
	EDGE network connected
	UMTS network connected
	HSDPA network connected
	HSPA+ network connected
/	LTE network connected (LTE-enabled models)
	Wi-Fi connected
	Bluetooth feature activated
	GPS activated

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

24

Basics	DRAFT	X
Icon	Meaning
	Flight mode activated	FINA
	Error occurred or caution required
	Battery power level
Lock screen

Locking and unlocking thenotscreen

DRAFT,Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap Settings → Lock screen & security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

25

Basics	DRAFT	X
		FINA
Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

PIN

A password consists of charactersnota d umbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it.

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password

Fingerprint

Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information.

Dynamic lock screen

Set the locked screen’s wallpaper to change automatically based on your settings, your location and weather, and your interests.

1	On the Home screen, tap and hold an empty area, and then tap Wallpapers.
DRAFT,
	Alternatively, on the Apps screen, tap Settings → Wallpaper.
2	Tap	→ Lock screen.

3Select a wallpaper option.

•From Gallery: Select images from Gallery. The device will display the images on the locked screen at the interval you set.

•Live weather: The device will display high quality images on the locked screen based on the time, weather, and your location information.

•My interests: Select categories that interest you. The device will display high quality images on the locked screen based on your interests.

•	You may incur additional charges when using this feature.
•	This feature may not work properly depending on your region.

26

Launch Settings.

Adjust the brightness.

Rearrange quick setting buttons.

Basics	DRAFT	X
Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about he icons, open the notification panel and

view the details.	FINA
	not

To open the notification panel, drag the sta us bar downwards. To close the notification panel, swipe upwards on the screen.

DRAFT,You can use the following functions on the notification panel.

Activate or deactivate options. Tap and hold a button to view more detailed settings.

Launch S Finder.

Launch Quick Connect.

Tap a notification and perform

various actions.

Clear all notifications.

Rearranging quick setting buttons

To rearrange quick setting buttons on the notification panel, tap EDIT, tap and hold an item, and then drag the item to another location.

27

Basics	DRAFT

S Finder	X
Search for a wide variety of content with a keyword.

Searching for content on the device

Open the notification panel and tap S Finder.

Enter a keyword in the search field or tap	and say a keyword.
To get more refined results, tap the filter bu	ns underFINAthe search field, and then select filter
details.

Setting search categories

You can set search categories to search for content in specific search fields.
	not
Tap MORE → Select search locations and select categories.
DRAFT,

Quick Connect

Automatically search for nearby devices and quickly connect to them.

•	When connecting to a device that does not support the Quick connect feature,
	ensure that Wi-Fi Direct or the Bluetooth feature is activated.
•	Connection methods may vary depending on the type of connected devices or the
	shared content.

Connecting to other devices

1Open the notification panel and tap Quick Connect.

When the panel opens, the Wi-Fi and the Bluetooth features are activated automatically and the device searches for nearby devices.

The list of devices registered to your Samsung account appears at the top of the screen.

28

Basics	DRAFT

2	Select a device from the list and connect to it by following the on-screen instructions.
	The next steps may vary depending on the connected device.	X
	To allow nearby devices to search for your device and connect to it, tap MORE → Set
	device visibility → Device visibility, and then select an option.

Re-searching for devices
If the desired device does not appear in the lis , search for the device.
		FINA
Tap REFRESH and select the device fr m the list f detected devices.
Deactivating the Quick co ect feature
To deactivate the Quick connect feature,nottap .
Sharing content
Share content with the connected devices.
DRAFT,4
1	Open the notification panel and tap Quick Connect.
2	Select a device from the list of detected devices.
3	Tap Send content and select a media category.
	Follow the on-screen instructions to send content to the connected device.
	The next steps may vary depending on the selected media category.

29

Basics	DRAFT	X
Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create memos, and more.

	Text entry is not supported in s me languages. To enter text, you must change the
	input language to one of the supp			FINA
			r ed languages.
	Enter uppercase. For all caps, tap	not		Delete a preceding character.
	it twice.
	Enter punctuation marks.			Break to the next line.
	Change the keyboard settings.			Enter a space.
	DRAFT,

Changing the input language

Tap → Select input languages, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Changing the keyboard layout

Tap , select a language under Input languages, and then select a keyboard layout to use.

On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

30