Samsung SMG928V Users Manual

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				FINAL
	User's Manual
DRAFT,			not
	SM-G928V
a an a	an a	na and	a d	d a n	a a and a
n na	d a and	a a	a d	d	n

English (EU). 01/2015. Rev.1.0

www.samsung.com

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Table of Contents

Basics

4Read me first

5Package contents

6Device layout

8 SIM or USIM card

11 Battery

15Turning the device on and off

16Touchscreen

19	Home screen
25	Lock screen
27	Notification panel
30	Entering text
33	DRAFT,
	Screen capture
33	Opening apps
34	Multi window
38	Device and data management
44	Connecting to a TV
46	Emergency mode
Settings
47	Introduction
47	Wi-Fi
49	Bluetooth

51Tethering and Mobile hotspot

52Flight mode

52Data usage

53Mobile networks

53	More
68	EasyFINALmode
58	Sound and notification
58	Display
59	Motions & gestures
59	Applications
60	Wallpaper
60	Themes
60	Lock screen & security
65	Privacy & safety
not
68	Accessibility
69	Accounts
70	Backup and reset
70	Language and input
71	Battery
71	Storage
72	Date and time
72	User manual
72	About device

Applications

73Installing or uninstalling apps

74Phone

77 Contacts

79Messages

80Internet

81Email

2

Table of Contents	DRAFT

82 Camera

98Gallery

99Smart Manager

100S Planner

102 S Health

105S Voice

106Music

107Video

107 Voice Recorder

110My Files

110Memo

111Clock

112Calculator

113Google apps

115Microsoft apps

Appendix		not
116	Accessibility
131	DRAFT,
	Troubleshooting
136	Removing the battery (non-removable
	type)

FINAL

3

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Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•Descriptions are based on the device’s default settings.

•Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. FINAL

•Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operatingnotsystem sof ware. Attempting to customise the operating system may cause the device or apps o work improperly.

Software, sound sources, wallpapers, images, and ther media provided with this device are licensed for limited use. Extracti g a d usi g these materials for commercial or other

purposes is an infringement of copyright laws. Users are entirely responsible for illegal

use of media.•

•You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps →Settings → About device.

•Supprted features may differ or labelled differently depending on whether your device is a single or dual SIM Model.DRAFT,

4

Basics	DRAFT

•Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, tap Apps → Settings → About device.

Instructional icons

			Warning: situations that could cause injury to yourself or others
			Caution: situations that could cause damage to your device or other equipment
			Notice: notes, usage tips, or additional information
	Package contents					FINAL
	Check the product box for the following items:
	•		Device
	•		Quick start guide
			•	The items supplied with the device and any available accessories may vary
					not
				depending on the region or service provider.
			•	The supplied items are designed only for this device and may not be compatible
				with other devices.
			•	Appearances and specifications are subject to change without prior notice.
			•	You can purchase additional accessories from your local Samsung retailer. Make
				sure they are compatible with the device before purchase.
			•	Use only Samsung-approved accessories. Using unapproved accessories may cause
				the performance problems and malfunctions that are not covered by the warranty.
			•	Availability of all accessories is subject to change depending entirely on
				manufacturing companies. For more information about available accessories, refer
			DRAFT,
				to the Samsung website.

5

Basics	DRAFT

Device layout

SIM card tray

Speaker

LED indicator Proximity/Light sensor

Touchscreen

Recents key

Headset jack

Microphone

Multipurpose jack

DRAFT,Microphone

Infrared port

ear camera

Front camera

		FINAL
		Power key
		Home key (Fingerprint
		recognition sensor)
	not	Back key
		Loud speaker
		Microphone
		GPS antenna

Volume key

Flash

NFC antenna/Wireless charging coil

Main antenna

6

Basics	DRAFT
	• Do not cover the antenna area with your hands or other objects. This may cause
	connectivity problems or drain the battery.

Keys

Key

•Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

		Function		FINAL
	Power	•	Press and hold to turn the device on or off.
		•	Press to turn on or lock the screen.
	Recents	•	Tap to open the list of recent apps.
		•	Tap and hold to launch the split screen view.
		•	not
			Press to turn on	he screen while the screen is locked.
	Home	•	Press to return	he Home screen.
		•	Press and h ld to launch Google.
	Back	•	Tap to return to the previous screen.
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	Volume	•	Press to adjust the device volume.

7

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SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

		•	Only nano-SIM cards work with the device.
		•	Some LTE services may not be available depending on the service provider. For
					FINAL
			more information about service availability, contact your service provider.
1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray.
				not
		Ensure that the ejection pin is perpe dicular to the hole. Otherwise, the device may
		be damaged.
2		DRAFT,
		Pull out the SIM card tray gently from the SIM card tray slot.

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Basics	DRAFT

3Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards.

				FINAL
		Use caution not to lose or let others use the SIM or USIM card. Samsung is not
		responsible for any damages or inconveniences caused by lost or stolen cards.
4 Insert the SIM card tray back into the SIM card tray slot.
		DRAFT,	not

9

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Removing the SIM or USIM card

1

2

3

Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

	FINAL
4	not
	Insert the SIM card tray back into the SIM card ray slot.
	DRAFT,

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Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

	Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
				FINAL
	cables can cause the battery to explode or damage the device.
	•	When the battery power is low, the battery icon appears empty.
	•	If the battery is completely discharged, the device cannot be turned on
		immediately when the charger is connected. Allow a depleted battery to charge for
		a few minutes before turning on the device.
	•	If you use multiple apps at once, network apps, or apps that need a connection
		to another device, the battery will drain quickly. To avoid disconnecting from the
			not
		network or losing power during a data ransfer, always use these apps after fully
		charging the battery.
	•	Using a power source other than the USB p wer adaptor, such as a computer, may
		result in a slower charging speed due to a l wer electric current.
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Connect the USB cable to the USB power adaptor, a d then plug the end of the USB cable into the multipurpose jack.

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Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

•	The device can be used while it is charging, but it may take longer to fully charge
	the battery.
•	If the device receives an unstable power supply while charging, the touchscreen
	may not function. If this happens, unplug the charger from the device.
•	While charging, the device and the charger may heat up. This is normal and should
		FINAL
	not affect the device’s lifespan or performance. If the battery gets hotter than usual,
	the charger may stop charging.
•	If the device is not charging properly, take the device and the charger to a
	Samsung Service Centre.

After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplugnotthe charger from the electric socket when not in

use to avoid wasting power. The charger sh uld remain close to the electric socket and easily accessible while charging.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•Optimise the device using the Smart manager.

•When you are not using the device, switch to sleep mode by pressing the Power key.

•Activate power saving mode.

•Close unnecessary apps.

•Deactivate the Bluetooth feature when not in use.

•Deactivate the Wi-Fi feature when not in use.

•eactivate auto-syncing of apps.

•ecrease the backlight time.

•Decrease the screen brightness.DRAFT,

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Increasing the charging speed

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Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•	Fast charging uses battery charging technology that charges the battery faster by
	increasing the charging power. The device supports Samsung’s Adaptive fast charging
	feature and Qualcomm Quick Charge 2.0.	FINAL
•	To use Fast charging on your device, connect it to a battery charger that supports
	Adaptive fast charging or Quick Charge 2.0.

To increase the charging speed, turn the device or its screen off when you charge the battery.

•While charging the battery when the device is turned off, the icon appears on the screen.

•You cannot use the fast charging feature when he screen is turned on. Turn off the screen to increase the charging speed.

•You cannot use the built-in fast charginotg feature when you charge the battery using a standard battery charger.

•If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. his is a normal operating condition to prevent damage to the device.

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Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charging pad (sold separately).

1	Place the centre of the device’s back on the centre of the charging pad.
	You can check the remaining charge time on the screen. The actual remaining time may
	vary depending on the charging conditions.		FINAL
2		not
	After fully charging, disconnect the device from he charging pad.
	•	You can check the battery’s charging status fr m the battery icon on the screen.
	•	When there are foreign materials between the device and the wireless charging
		pad, the device may not charge properly.

•If you use the wireless charging pad in areas with weak signals, you may lose reception.

PowerDRAFT,saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Enable Power saving mode when and select an option.

To set the device to disable sync in the background while using a mobile network, tap the

Restrict background data switch to activate it.

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Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•	Displays colours on the screen as grey tones.
•	Restricts the available apps to essential and selected apps only.
•	Deactivates the mobile data connection when the screen turns off.
•	Deactivates the Wi-Fi and Bluetooth features.	FINAL

On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and then tap the switch to activate it.

To deactivate ultra power saving mode, tap MORE → Disable ultra power saving mode.

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

Turning the device on and ff

Press and hold the Power key for a few seco ds to turn on the device.

DRAFT,
When you turn on your device for the first time or after performing a data reset, follow the on-
screen instructions to set up your device. not
To turn off the device, press and hold the Power key, and then tap Power off.
•	If your device is frozen and unresponsive, press and hold the Power key and the
	Volume key down simultaneously for more than 7 seconds to restart it.
•	Follow all posted warnings and directions from authorised personnel in areas
	where the use of wireless devices is restricted, such as aeroplanes and hospitals.

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Touchscreen

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•The device may not recognise touch inputs close to the edges of the screen, which

are outside of the touch input area.

•Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•It is recommended to use fingers when you use the touchscreen.

using the keyboard on the screen, tap it with y ur finger.		FINAL
Tapping	not
To open an app, to select a menu item, to press an on-screen button, or to enter a character
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Basics	DRAFT

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging		FINAL
To move an item, tap and hold it and drag it to the target position.
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Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

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Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage,

DRAFT,

			FINAL
map, or image to zoom in a part. Pinch to zoom out.
not

18

DRAFT,Favourite apps

Basics	DRAFT

Home screen

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

	A widget	not	FINAL
	An app
			A folder
			Screen indicators
			Apps screen icon

19

Basics	DRAFT

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

•	Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
•	Widgets: Add widgets to the Home screen. Widgets are small apps that launch specific
			FINAL
	app functions to provide information and convenient access on your Home screen.
•	Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
	and wallpapers, will change depending on the selected theme.
•	Screen grid: Change the size of the grid to display more or less items on the Home
	screen.
	DRAFT,	not

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Flipboard Briefing

View the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

To deactivate Flipboard Briefing, tap and hold an empty area on the Home screen. Then,

swipe to the right and deselect the tick box at the top of the Flipboard Briefing panel.
	not	FINAL
DRAFT,
Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen.

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Creating folders

1

2

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.

					not	FINAL
	3	DRAFT,
		Tap the area above the horizontal line and enter a folder name.

To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap .

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen.

To set a panel as the main Home screen, tap .

22

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Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen.

Moving items

On the Apps screen, tap EDIT. Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen.

Creating folders

1	On the Apps screen, tap EDIT.
2	Tap and hold an app, and then drag it over another app.
3	Drop the app when a folder frame appears around he apps.
			FINAL
	A new folder containing the selected apps will be crea ed.
	DRAFT,	not

23

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4Tap the area above the horizontal line and enter a folder name. To change the folder colour, tap .

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon	Meaning
	No signal
	Signal strength
	Roaming (outside of normal service area)
	GPRS network connected	FINAL
	EDGE network connected
	UMTS network connected
	HSDPA network connected
	not
	HSPA+ network connected
/	LTE network connected (LTE-enabled models)
	Wi- i connected
	Bluetooth feature activated
	GPS activated
DRAFT,Alarm activated

Call in progress

Missed call

New text or multimedia message

Mute mode activated

Vibration mode activated

24

Meaning

Flight mode activated

Error occurred or caution required Battery power level

Basics	DRAFT

Icon

Lock screen

Locking and unlocking the screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.
		not	FINAL

You canDRAFT,change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap Settings → Lock screen & security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

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Basics	DRAFT

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

PIN

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password	FINAL
A password consists of characters and numbers. Enter at least four characters including
numbers and symbols, and then enter the password again to verify it.

Fingerprint

Register your fingerprints to unlock the screen. Refer to ingerprint recognition for more information.

Dynamic lock screen

1				not
	On the Home screen, tap and hold an empty area, and then tap Wallpapers.
	Alternatively, on the Apps screen, tap Settings → Wallpaper.
2	Tap		→ Lock screen.
3	Select a wallpaper option.
	•	From Gallery: Select images from Gallery. The device will display the images on the
		locked screen at the interval you set.
	•	Live weather: The device will display high quality images on the locked screen based
		on the time, weather, and your location information.
	•	DRAFT,
		My interests: Select categories that interest you. The device will display high quality
		images on the locked screen based on your interests.
		•	You may incur additional charges when using this feature.
		•	This feature may not work properly depending on your region.

Set the locked screen’s wallpaper to cha ge automatically based on your settings, your location and weather, and your interests.

26

Basics	DRAFT

Notification panel

Using the notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and

view the details.				FINAL
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
	not
You can use the following functions on the tificati n panel.
DRAFT,				Rearrange quick setting buttons.
Activate or deactivate options.

	Tap and hold a button to view	Launch Settings.
	more detailed settings.
		Adjust the brightness.
	Launch S Finder.
		Launch Quick Connect.
	Tap a notification and perform
	various actions.	Clear all notifications.
	Rearranging quick setting buttons

To rearrange quick setting buttons on the notification panel, tap EDIT, tap and hold an item, and then drag the item to another location.

27

Quick Connect

Setting search categories

Basics	DRAFT

S Finder

Search for a wide variety of content with a keyword.

Searching for content on the device

Open the notification panel and tap S Finder.

Enter a keyword in the search field or tap and say a keyword.

To get more refined results, tap the filter buttons under the search field, and then select filter details.

You can set search categories to search for content in specific search fields. Tap MORE → Select search locations and select categories.

Automatically search for nearby devices and quickly c nnect to them.

FINAL

•	When connecting to a device that d		es	t support the Quick connect feature,
	ensure that Wi-Fi Direct or the Bluetooth feature is activated.
•	Connection methods may vary depe		di	g on the type of connected devices or the
	shared content.	not

Connecting to other devices

1Open the notification panel and tap Quick Connect.

When the panel opens, the Wi-Fi and the Bluetooth features are activated automatically and the device searches for nearby devices.

DRAFT,The list of devices registered to your Samsung account appears at the top of the screen.

28

Basics	DRAFT

2Select a device from the list and connect to it by following the on-screen instructions. The next steps may vary depending on the connected device.

To allow nearby devices to search for your device and connect to it, tap MORE → Set device visibility → Device visibility, and then select an option.

Re-searching for devices

If the desired device does not appear in the list, search for the device. Tap REFRESH and select the device from the list of detected devices.

Deactivating the Quick connect feature

1	Open the notification panel and tap Quick C nnect.		FINAL
2	Select a device from the list of detected devices.
3	Tap Send content and select a media category.
4		not
	Follow the on-screen instructions to send content to the connected device.
	The next steps may vary depending on the selected media category.
	DRAFT,

To deactivate the Quick connect feature, tap .

Sharing content

Share content with the connected devices.

29

Basics	DRAFT

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create memos, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter uppercase. For all caps, tap			Delete a preceding character.
	it twice.
	Enter punctuation marks.		Break to the next line.
	Change the keyboard settings.		Enter a space.
Changing the input language			FINAL
Tap	→ Select input languages and then select the languages to use. When you select
		not
DRAFT,

two or more languages, you can switch between the input languages by swiping to the left or right on the space key.

Changing the keyboard layout

Tap , select a language under Input languages, and then select a keyboard layout to use.

On 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

30