SAMSUNG SM-G9287C User Manual

SM-G9287C

SM-G928C SM-G928F SM-G928I

SM-G928G

User Manual

English. 08/2015. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

5 Package contents

6 Device layout

8 Battery

14 SIM or USIM card

18 Turning the device on and off

19 Touchscreen

22 Home screen

29 Lock screen

30 Edge screen

41 Notification panel

46 Entering text

48 Screen capture

49 Opening apps

49 Multi window

54 Transferring data from your previous

device

56 Device and data management

71 Messages

74 Internet

75 Email

76 Camera

99 Gallery

101 Smart Manager

103 S Planner

104 S Health

107 S Voice

109 SideSync

118 Music

119 Video

120 Voice Recorder

122 My Files

123 Samsung Gear

123 Memo

124 Clock

125 Calculator

126 Google apps

59 Connecting to a TV

61 Sharing files with contacts

62 Emergency mode

Applications

63 Installing or uninstalling apps

64 Phone

69 Contacts

Settings

128 Introduction

128 Wi-Fi

130 Bluetooth

132 Flight mode

132 Mobile hotspot and tethering

133 Data usage

134 SIM card manager (dual SIM models)

Table of Contents

135 Mobile networks

135 NFC and payment

138 More connection settings

140 Sounds and notifications

141 Display

141 Edge screen

142 Motions and gestures

143 Applications

143 Wallpaper

143 Themes

144 Lock screen and security

148 Privacy and safety

152 Easy mode

152 Accessibility

153 Accounts

154 Backup and reset

154 Language and input

155 Battery

155 Storage

156 Accessories

156 Date and time

157 User manual

157 About device

Appendix

158 Accessibility

173 Troubleshooting

178 Removing the battery

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

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Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

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You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

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Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

→

Battery info

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

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You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

SIM card tray

Microphone

Device layout

Speaker

LED indicator

Proximity/Light sensor

Touchscreen

Edge screen

Recents key

Headset jack

Microphone

Front camera

Power key

Edge screen

Home key (Fingerprint recognition sensor)

Back key

Loud speaker

Multipurpose jack

GPS antenna

Rear camera

NFC antenna/Wireless

charging coil

Flash

Volume key

Main antenna

Basics

•

Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery.

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Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

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Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

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The colours on the curved screen may look different depending on your viewing position.

Keys

Key Function

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Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

Recents

Home

Back

Volume

•

Tap to open the list of recent apps.

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Tap and hold to launch the split screen view.

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Press to turn on the screen while the screen is locked.

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Press to return to the Home screen.

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Press and hold to launch

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Tap to return to the previous screen.

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Press to adjust the device volume.

Google

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable

into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

Basics

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Viewing the remaining charging time

While charging, open the Home screen and tap

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Battery

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

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Optimise the device using the Smart manager.

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When you are not using the device, switch to sleep mode by pressing the Power key.

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Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

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Deactivate auto-syncing of apps.

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Decrease the backlight time.

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Decrease the screen brightness.

Basics

Battery charging tips and precautions

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When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

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If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

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While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Basics

Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

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Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

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To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

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While charging the battery when the device is turned off, the icon appears on the screen.

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You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed.

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You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

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If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Basics

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).

Fast wireless charging

You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.

A fan inside the charger may produce noise during fast wireless charging. To reduce the fan noise, you must deactivate the Fast wireless charging feature. The on/off option will be added in your device’s settings menu when you first place it on the

Apps

→

charger. On the Home screen, tap

Settings

→

Accessories

, and then tap the

Fast wireless charging

noise, but may result in slower charging times.

switch to deactivate it. Deactivating this feature will reduce

Charging the battery

Place the centre of the device’s back on the centre of the wireless charger.

You can check the remaining charging time on the screen. The actual remaining time may vary depending on the charging conditions.

Basics

After fully charging, disconnect the device from the wireless charger.

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When there are foreign materials between the device and the wireless charger, the device may not charge properly.

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If you use the wireless charger in areas with weak network signals, you may lose network reception.

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Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap

Start power saving

Apps

→

Settings

and select an option.

→

Battery

→

Power saving mode

, and then tap

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

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Displays colours on the screen as grey tones.

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Restricts the available apps to essential and selected apps only.

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Deactivates the mobile data connection when the screen turns off.

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Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap then tap the switch to activate it.

Apps

→

Settings

→

Battery

→

Ultra power saving mode

, and

To deactivate ultra power saving mode, tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

→

Disable Ultra power saving mode

Basics

SIM or USIM card

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

•

Only nano-SIM cards work with the device.

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Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

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Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

►

Single SIM models:

Basics

►

Dual SIM models:

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the SIM card tray gently from the SIM card tray slot.

Basics

►

Single SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

►

Dual SIM models: Place the SIM or USIM card on the SIM card tray with the gold-

coloured contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( USIM card on the SIM card tray 2 (

2 ).

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

Insert the SIM card tray back into the SIM card tray slot.

Carefully insert the SIM card tray to prevent the SIM cards from leaving or falling out of the tray.

1 ) and the secondary SIM or

Basics

Removing the SIM or USIM card

Insert the ejection pin into the hole on the SIM card tray to loosen the tray.

Pull out the SIM card tray gently from the SIM card tray slot.

Remove the SIM or USIM card.

►

Single SIM models:

►

Dual SIM models:

Insert the SIM card tray back into the SIM card tray slot.

Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap and tap the switch to activate it.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card

Changing the display name and icon of SIM or USIM cards

On the Home screen, tap tap

Name

Icon

. Set a display name and icon for each card.

Apps

→

Settings

→

SIM card manager

. Select a SIM or USIM card,

Switching between cards

When two SIM or USIM cards are activated, card selection icons appear on the dashboard of the notification panel. Open the notification panel and then select a card.

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

•

If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.

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Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Basics

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

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To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

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Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

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It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Basics

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

The Home screen may appear differently depending on the region or service provider.

Edge screen handle

A widget

An app

Favourite apps

A folder

Screen indicators

Apps screen icon

Basics

Home screen options

On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.

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Wallpapers

•

Widgets

app functions to provide information and convenient access on your Home screen.

•

Themes

and wallpapers, will change depending on the selected theme.

•

Screen grid

screen.

: Change the wallpaper settings for the Home screen and the locked screen.

: Add widgets to the Home screen. Widgets are small apps that launch specific

: Change the device’s theme. Visual elements of interface, such as colours, icons,

: Change the size of the grid to display more or less items on the Home

Basics

Flipboard Briefing

View the latest articles in various categories. You can get up to date on news that interests you using this feature.

On the Home screen, swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.

If this feature is not activated, tap and hold an empty area on the Home screen. Then, swipe to the right and tick the tick box at the top of the Flipboard Briefing panel.

Adding items

Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen.

To add widgets, tap and hold an empty area on the Home screen, tap widget, and then drag it to the Home screen.

Widgets

, tap and hold a

Moving and removing an item

Tap and hold an item on the Home screen, and then drag it to a new location.

To move the item to another panel, drag it to the side of the screen.

You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

To remove an item, tap and hold the item. Then, drag it to

Remove

at the top of the screen.

Basics

Creating folders

On the Home screen, tap and hold an app, and then drag it over another app.

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

Tap

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.

To delete apps in a folder, tap the folder, and then drag the app you want to delete to

Remove

Enter folder name

To change the folder colour, tap

at the top of the screen.

and enter a folder name.

Basics

Managing panels

On the Home screen, tap and hold an empty area to add, move, or remove a panel.

To add a panel, swipe to the left, and then tap

To move a panel, tap and hold a panel preview, and then drag it to a new location.

To remove a panel, tap and hold a panel preview, and then drag it to the screen.

To set a panel as the main Home screen, tap

Remove

at the top of

Apps screen

The Apps screen displays icons for all apps, including newly installed apps.

On the Home screen, tap left or right.

Moving items

This feature may not be available depending on the region or service provider.

Apps

to open the Apps screen. To view other panels, swipe to the

EDIT

On the Apps screen, tap

To move the item to another panel, drag it to the side of the screen.

. Tap and hold an item and drag it to a new location.

Creating folders

This feature may not be available depending on the region or service provider.

On the Apps screen, tap

Tap and hold an app, and then drag it over another app.

EDIT

Basics

Drop the app when a folder frame appears around the apps.

A new folder containing the selected apps will be created.

The Apps screen may appear differently depending on the region or service provider.

Tap

To add more apps to the folder, tap and hold another app, and then drag it to the folder.

To delete a folder, select a folder with be relocated to the Apps screen.

Enter folder name

To change the folder colour, tap

and enter a folder name.

. Only the folder will be deleted. The folder’s apps will

Rearranging items

You can rearrange items in alphabetical order on the Apps screen.

On the Apps screen, tap

A-Z

→

SORT

Basics

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.

Icon Meaning

No signal

Signal strength

Currently accessing SIM or USIM card (dual SIM models)

Roaming (outside of normal service area)

GPRS network connected

EDGE network connected

UMTS network connected

HSDPA network connected

HSPA+ network connected

LTE network connected (LTE-enabled models)

Wi-Fi connected

Bluetooth feature activated

GPS activated

Call in progress

Missed call

New text or multimedia message

Alarm activated

Mute mode activated

Vibration mode activated

Flight mode activated

Error occurred or caution required

Battery power level

Basics

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

To unlock the screen, press the Power key or the Home key and swipe in any direction.

You can change the way that you lock the screen to prevent others from accessing your personal information.

On the Apps screen, tap select a screen lock method. The device requires an unlock code whenever unlocking it.

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

Settings

→

Lock screen and security

→

Screen lock type

, and then

Pattern

Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.

A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it.

Password

A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it.

Basics

Fingerprints

Edge screen

Introduction

The Edge screen allows you to easily communicate with your favourite contacts using the coloured tabs. You can launch your favourite apps via shortcuts and can view information, such as news and message alerts, without turning on the screen. The Edge screen can also be used as a clock at night.

Using the Edge screen

Drag the Edge screen handle towards the centre of the screen. Then, swipe to the left or right to open the People edge screen or the Apps edge screen.

Apps edge

People edge

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