Samsung SM-G900AZ (Cricket) User Guide

4G LTE SMARTPHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference.
Warning!
This product contains chemicals known to the State of California to cause cancer and reproductive toxicity.
Intellectual Property
Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open source licenses, please visit:
http://opensource.samsung.com
CRT_SM-G900AZ_UM_English_NE7_TN_061714_F2
.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
Modification of Software
SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE.
USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT UNAUTHORIZED SOFTWARE HAS BEEN DETECTED. YOU SHOULD THEN POWER DOWN THE DEVICE AND CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER AUTHORIZED SETTINGS.
SAFE™ (Samsung Approved For Enterprise)
SAFE™: "SAFE™" (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung's own internal criteria for interoperability with certain third party security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. For more information about Samsung's SAFE™ program, please refer to
Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS THE "SAMSUNG ENTITIES") EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES AND APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features or functionality associated with, among other things the e-mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to are sold. [051214]
www.samsung.com/us/safe
, available on the web and where Samsung smartphones and mobile devices
www.samsung.com/us/safe
.
Samsung Telecommunications America (STA), LLC
Headquarters: 1301 E. Lookout Drive Richardson, TX 75082
Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357)
Internet Address:
www.samsung.com
©2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Phone? For 24 hour information and assistance, we offer a new FAQ/ARS
System (Automated Response System) at: The actual available capacity of the internal memory is less than the specified capacity because the operating system and default
applications occupy part of the memory. The available capacity may change when you upgrade the device.
®
, VSuite, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications,
Nuance Inc., or its affiliates in the United States and/or other countries.
http://www.samsung.com/us/support.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered trademarks and are wholly owned by the Bluetooth SIG.
microSD™ and the microSD logo are Trademarks of the SD Card Association.
®
Openwave
is a registered Trademark of Openwave, Inc.
LTE is a trademark of ETSI.
and are trademarks of SRS Labs, Inc. CS Headphone and WOW HD technologies are incorporated under license from SRS Labs, Inc. Google, the Google logo, Android, the Android logo, Google Play, Gmail, Google Mail, Google Maps, Google Music, Google Hangouts, Picasa, YouTube and other marks are trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
©
Swype and the Swype logos are trademarks of Swype, Inc.
2010 Swype, Inc. All rights reserved.
Devices purchased for use on Cricket's system are designed for use exclusively on Cricket's system. You agree that you won't make any modifications to the Equipment or programming to enable the Equipment to operate on any other system. A voice plan is required on all voice-capable devices, unless specifically noted otherwise in the terms governing your agreement. Some devices or plans may require you to subscribe to a data plan.
Your phone is designed to make it easy for you to access a wide variety of content. For your protection, Cricket wants you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, Cricket offers privacy controls that let you decide how an application may use the location of your phone and other phones on your account. However, Cricket's privacy tools do not apply to applications available outside of Cricket. Please review the terms and conditions and the associated privacy policy for each location-based service to learn how location information will be used and protected.
Your phone may be used to access the Internet and to download, and/or purchase goods, applications, and services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access to the Internet and certain Internet content. These controls may not be available for certain devices which bypass Cricket controls.
Portions ©2014 Cricket Wireless LLC. All rights reserved. Cricket is a trademark of Cricket Wireless LLC. Other marks are the property of their respective owners.
Your phone features earSmart™, an intelligent voice processor that delivers a clear voice experience, allowing you to
heard
™ in nearly any environment. earSmart technology uses the science of human hearing to distinguish sounds, identify your
hear and be
voice and suppress surrounding noise, for clear conversations just about anywhere.
How Does It Work?
The earSmart voice processor in your phone captures your voice and all the sounds around you.
Working like the human ear, it processes and distinguishes these sounds, isolates your voice conversation, and removes background noise -
from both ends of a call.
It also automatically equalizes and adjusts voice volume so you can hear and talk naturally, even in the noisiest places.
With earSmart technology, you can talk where you want, and have clear conversations for mobile calls, video chats, even speakerphone calls,
without worrying about surrounding noise.
Phone Health/Safety and Warranty Guide
The online version of the Health/Safety and Warranty guide for your device can be found at:
http://www.samsung.com/us/Legal/Phone_HSGuide
English: Spanish:
http://www.samsung.com/us/Legal/Phone_HSGuide_SP
Location of Legal Information on the Device:
Health and Safety Information
Settings About device Legal information Samsung legal Health and Safety
Warranty
Settings About device Legal information Samsung legal Warranty
EULA
Settings About device Legal information Samsung legal End User License Agreement
Table of Contents
Section 1: Getting Started ..............................4
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 4
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . 7
Maintaining water and dust resistance . . . . . . . . 10
Extending Your Battery Life . . . . . . . . . . . . . . . . . 11
Switching the Device On or Off . . . . . . . . . . . . . . 12
Locking and Unlocking the Touch Screen . . . . . . 12
Configuring your Phone . . . . . . . . . . . . . . . . . . . . 13
Creating a Samsung Account . . . . . . . . . . . . . . . 13
Setting Up Your Voice Mail . . . . . . . . . . . . . . . . . 14
Section 2: Understanding Your Phone .........15
Features of Your Phone . . . . . . . . . . . . . . . . . . . . 15
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Multi Window . . . . . . . . . . . . . . . . . . . . 26
Customizing Your Home Screen . . . . . . . . . . . . . 31
Notification Panel . . . . . . . . . . . . . . . . . . . . . . . . 38
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Google Voice Typing . . . . . . . . . . . . . . . . . .40
Using the Samsung Keyboard . . . . . . . . . . . . . . . .40
Entering Text Using Swype . . . . . . . . . . . . . . . . . .44
Section 3: Call Functions ............................ 46
Displaying Your Phone Number . . . . . . . . . . . . . .46
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . .49
Making Emergency Calls . . . . . . . . . . . . . . . . . . .49
Making a Call Using Speed Dial . . . . . . . . . . . . . .50
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Call Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Options During a Call . . . . . . . . . . . . . . . . . . . . . .53
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Section 4: Contacts ..................................... 59
Adding a New Contact . . . . . . . . . . . . . . . . . . . . .59
Editing an Existing Contact . . . . . . . . . . . . . . . . . .61
Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Linking Contacts . . . . . . . . . . . . . . . . . . . . . . . . .62
1
Synchronizing Accounts . . . . . . . . . . . . . . . . . . . 64
Contacts List Options . . . . . . . . . . . . . . . . . . . . . 64
Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Contacts List Favorites . . . . . . . . . . . . . . . . . . . . 67
Deleting Contacts List Entries from the Phone . . 68
Section 5: Messaging .................................. 69
Types of Messages . . . . . . . . . . . . . . . . . . . . . . . 69
Creating and Sending Messages . . . . . . . . . . . . . 70
Message Options . . . . . . . . . . . . . . . . . . . . . . . . 71
Viewing New Received Messages . . . . . . . . . . . . 73
Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . 74
Message Search . . . . . . . . . . . . . . . . . . . . . . . . . 74
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . 75
Section 6: Connections ................................ 78
PC Connections . . . . . . . . . . . . . . . . . . . . . . . . . 78
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
NFC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Section 7: Applications ................................ 88
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
ChatON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
2
Chrome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Flipboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Gallery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Gmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Google . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Google Settings . . . . . . . . . . . . . . . . . . . . . . . . . 108
Google + . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Hangouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
My Cricket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
My Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Play Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Play Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Play Movies & TV . . . . . . . . . . . . . . . . . . . . . . . 118
Play Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Play Newsstand . . . . . . . . . . . . . . . . . . . . . . . . 118
Play Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
POLARIS Office 5 . . . . . . . . . . . . . . . . . . . . . . . . 119
S Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
S Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Samsung Apps . . . . . . . . . . . . . . . . . . . . . . . . . 122
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Smart Remote . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . 128
Voice Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Section 8: Changing Your Settings ............130
Accessing Settings . . . . . . . . . . . . . . . . . . . . . . 130
Quick Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Connect and Share . . . . . . . . . . . . . . . . . . . . . . 137
Sound and Display . . . . . . . . . . . . . . . . . . . . . . 139
Personalization . . . . . . . . . . . . . . . . . . . . . . . . . 147
Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
User and Backup . . . . . . . . . . . . . . . . . . . . . . . .154
System Settings . . . . . . . . . . . . . . . . . . . . . . . . .156
Application Settings . . . . . . . . . . . . . . . . . . . . . .171
Section 9: Samsung Product
Registration .............................................. 185
Index ........................................................... 186
3

Section 1: Getting Started

This section explains how to start using your phone by first configuring your hardware, activating your service, and then setting up your voice mail.

Setting Up Your Phone

Prior to use it is necessary to install both the battery and SIM into their corresponding internal compartments. The microSD™ card slot is also located in this same internal area.
1. Remove the back cover by inserting a fingernail into
the slot on the top of your phone.
4
2. Lift the cover up and to the right of the phone.
Caution!
Do not remove the rubber seal from the inside of the back cover. Doing so can cause water damage to the device if it gets wet.
Do not bend or twist the back cover excessively. Doing so may damage the cover.

Installing the SIM Card

When you subscribe to a cellular network, you are provided with a plug-in SIM card loaded with your subscription details, such as your PIN, available optional services, and many others features.
Make sure that the card’s gold contacts face into the phone and that the upper-left angled corner of the card is positioned as shown.
Important!
The plug-in SIM card information and its contacts can be easily damaged by scratching or bending, so be careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of small children.
Carefully slide the SIM card into the SIM card socket (as shown) until the card locks into place.
Note:
If the card is not inserted correctly, the phone will not detect the SIM card. Re-orient the card back into the slot if the SIM is not detected.
Getting Started 5

Installing the Battery

1. Insert the battery into the opening on the back of the
phone, making sure the connectors align.
2. Gently press down to secure the battery.

Removing and Installing the Memory Card

You can use a microSD (SD) or microSDHC card to expand available memory space if you desire. This secure digital card enables you to exchange images, music, and data between SD compatible devices. This type of memory card is designed for use with this mobile phone and other such devices.
Note:
Your phone has been tested to support up to a 128GB memory card.
6

Installing the Memory Card

Push the microSD card into the slot until it clicks (as shown).
Make sure the microSD’s gold contact pins face downward and the card is securely inserted.
For more information, refer to “Storage” on page 164.

Removing the Memory Card

1. Push on the memory card until it clicks and is released.
2. Grasp the memory card and remove it from the phone.

Installing the Back Cover

1. Place the battery cover onto the back of the phone (1)
and press down (2).
2. Press along the edge of the back cover (3) until you
have a secure seal.
3. To avoid water damage, ensure that the back cover is
completely closed by pressing just below the Cricket Logo until you hear a click.
Note:
Make sure the battery is properly installed before switching on the phone.

Charging the Battery

Your device is powered by a rechargeable Li-on battery. A wall charger, which is used for charging the battery, is included with your device. Use only approved batteries and chargers. Ask your local Samsung dealer for further details.
Before using your device for the first time, you must fully charge the battery.
Your device is powered by a rechargeable Li-on battery. The Travel Charger that is used to charge the battery, is included with your device. Use only Samsung approved batteries and chargers.
Getting Started 7
Note:
Charging Head
USB Cable
You must fully charge the battery before using your phone for the first time. A discharged battery recharges fully in approximately 4 hours. Although you can use the phone while the battery is charging, doing so will require additional charging time.
Important!
Verify that the battery is installed prior to connecting the wall charger. If the wall charger is connected and the battery is not installed, the handset will power cycle continuously and prevent proper operation. Failure to unplug the wall charger before you remove the battery, can cause damage to the phone.
To connect a USB 3.0 cable to the device:
1. Connect the USB cable to the charging head.
2. Lift up on the Charger/Accessory jack cover that covers
the port on the bottom of your phone and swing it open.
Caution!
Be careful not to damage or detach the Charger/ Accessory jack cover. A damaged or missing cover can result in water damage to the device.
3. Insert the USB 3.0 cable into the device’s
Charger/Accessory jack.
4. Plug the charging head into a standard AC power
outlet. The device turns on with the screen locked and indicates both its charge state and percent of charge.
8
Important!
While the device is charging, if the touch screen does not function due to an unstable power supply unplug the USB power adapter from the power outlet or unplug the USB cable from the device.
USB 3.0 connector
USB 2.0 connector
7. When charging is finished, first unplug the charger’s
power plug from the AC wall outlet, then disconnect the charger’s connector from the phone.
5. When charging is finished, first unplug the charger’s
power plug from the AC wall outlet, then disconnect the charger’s connector from the device.
6. If you are using the older style USB 2.0 cable to charge
your battery, plug the flat end of the cable into the smaller port in the device’s Charger/Accessory jack.
Important!
Before closing the Charger/Accessory jack cover,
check to see if there is any foreign substance such as dust on sand on the rubber seal.
8. Tightly close the multipurpose jack cover when you are
finished so that no water can enter the port.
Important!
Your touch screen responds best to a light touch
from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch screen may damage the tempered glass surface and void the warranty. For more information, refer to the “Standard Limited Warranty” in your in-box H&S Guide.
Getting Started 9

Maintaining water and dust resistance

This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of protection), and the water resistance rating is 7 (water resistant up to 1 meter
for up to 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block the microphone, earpiece, and speaker.
When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as possible.
When making a call immediately after your device is wet, the microphone may have water in it which may lower the volume that the other person will hear. After drying off the device, allow the device to air-dry before making a call.
10
The back and multipurpose jack covers may be loosened slightly if the device is dropped or receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise, they may not provide protection from water and dust.
Always keep the multipurpose jack cover clean and be careful to avoid damaging it.
Note:
The touch screen may not be active in water.

Extending Your Battery Life

Active applications, light levels, Bluetooth usage, and GPS functionality all act to drain your battery. The following is a list of helpful tips that can help conserve your battery power:
Reduce the time your backlight stays on.
Turn Bluetooth off when not in use.
Turn Wi-Fi off when not in use.
Deactivate the GPS when not needed. Most applications using this function will periodically query the GPS satellites for your current location; each query drains your battery.
Do not wait until your battery is completely depleted before charging your device. Repeating this process of a complete discharge and recharge can over time reduce the storage capacity of any battery.
Use the Power Saving feature to deactivate some hardware and interface functions.
Check the Battery use screen to review what features or functions have been consuming your battery resources.
Check the Running Services and close any unnecessary applications.
Use the Task Manager feature to end/shutdown background applications that are still running. These minimized applications can, over time, cause your device to slow down.
Animated wallpapers use processing power, memory, and more power. Change your Live Wallpaper to a non-animated Wallpaper gallery or Gallery image.

Low Battery Indicator

When the battery is weak and only a few minutes of talk time remain, the battery icon blinks and the device sounds a warning tone at regular intervals. In this condition, your phone conserves its remaining battery power, not by turning off the backlight, but by entering the dimming mode. For a quick check of your battery level, glance at the battery charge indicator located in the upper right corner of your device’s display. Solid color indicates a full charge.
When the battery level becomes too low, the phone automatically turns off.
You can also choose to display a percentage value. Having a percentage value onscreen can provide a better idea of the remaining charge on the battery.
From the Home screen, tap
Battery ➔
Apps
Show battery percentage
Getting Started 11
Settings
.

Switching the Device On or Off

To turn the device on:
1. Press and hold
switches on. The device searches for your network and after finding it, you can make or receive calls.
2. Swipe your finger across the screen to unlock the
phone.
To turn the device off:
1. Press and hold
options screen appears.
2. Tap
3. At the
12
Power off
Power off
prompt, tap OK.
Power/End
Power/End
.
until the device
until the Device

Locking and Unlocking the Touch Screen

1. Press to lock the touch screen.
2. Press again to display the lock screen
then swipe your finger across the screen to unlock.
Note:
Swipe is the default screen locking method. To change your screen lock, see “Lock Screen Settings” on page 143.

Configuring your Phone

When you first turn on your phone, you will need to set up a few things.
1. As each screen is displayed, follow the instructions on
each screen to set up that particular feature.
Next
or
Skip
2. Ta p
3. At the last screen, tap
Note:
Once the device has been configured, you will not be prompted with setup screens again.

Creating a New Google Account

In order to utilize your device to the fullest extent, you will need to create a Google™ Account when you first use your device. With a Google Account, Google applications will always be in sync between your phone and computer.
If you did not create a new account during the setup procedure when you first turned your phone on, follow these steps:
1. From the Home screen, tap
The
Add a Google Account
New
2. Ta p
to progress to the next page.
Finish
, to finish your setup.
Gmail
screen displays.
to create a new Google account.
.
– or – If you already have a Google account, tap
sign in and add the account to your phone.
3. Follow the onscreen instructions to add a Google
Account.
Note:
Once you have created a Google account, you only need to sign in.
Existing

Creating a Samsung Account

An active Samsung account is required to begin accessing applications such as ChatON and Samsung Hub. If you did not create a Samsung account when you first set up your phone, follow these steps:
1. From the home screen, tap Accounts ➔ Add account
2. Tap
3. Ta p
4. Follow the onscreen instructions to create and activate
Samsung account
Create new account
your account.
.
Settings
.
.
Getting Started 13
to

Setting Up Your Voice Mail

1. From the Home screen, tap , then tap .
2. Follow the tutorial to create a password, record a
greeting, and record your name.
Note:
These steps may be different depending on your network.

Accessing Your Voice Mail

1. From the Home screen, tap , then tap .
You may be prompted to enter a password.
2. When connected, follow the voice prompts from the
voice mail center.

Accessing Your Voice Mail From Another Phone

1. Dial your wireless phone number.
2. When you hear your voicemail greeting, press the
asterisk key on the phone you are using.
3. Enter your password and you are connected to your
Voice Mail.
14

Section 2: Understanding Your Phone

This section outlines some key features of your phone and describes the screen and the icons that appear when the phone is in use. It also shows how to navigate through the phone and provides information on using a memory card.

Features of Your Phone

Your phone is lightweight, easy-to-use and offers many useful features. The following list outlines a few of the features included in your phone.
Android v 4.4.2, KitKat Platform
Brilliant 5.1” Full HD Super AMOLED® (1920 x 1080) display
Multi-core processor
USB 3.0 connector for faster transfer speeds
Wi-Fi ® Capability (802.11 a/b/g/n/ac) @ both 2.4GHz and 5GHz
Delivers data faster using 4G LTE and High Speed Packet Access
Plus (HSPA+)
Galaxy Gear™ compliant. For more information, please visit:
www.samsung.com/us/galaxygearsupport
Smart Switch™ compliant. For more information, see
www.samsungsmartswitch.com
Ready access to the Internet
Built-in Bluetooth and advanced Wi-Fi® technology
Mobile Hotspot and USB Tethering capability
16 Megapixel camera and camcorder with Front Facing camera
Smart Remote control using Smart Remote
GPS Navigation functionality provides real-time navigation
Expandable memory slot
Corporate and Personal Email
Sync and update social network applications
Thousands of Apps available to download via Google Play Store™ and Samsung Hub
Full Integration of Google Mobile™ Services (Gmail, YouTube, Google Maps, Google Voice Search)
Multiple Messaging Options: Text/Picture/Video Messaging, and Instant Messaging with Google Hangouts™
Video with Full HD 1080p recording and playback
Samsung Link to share your media content across DLNA certified devices
Understanding Your Phone 15

Front View

9
11
14
15
18
6
5
19
7 8
1
20
2
4
10
12
13
3
16
17
16
1.
Indicator light
colors and flashing patterns to indicate different notifications and statuses. Events include Charging, Low battery, and Missed event:
Powering on and Missed Notification (Call or Messaging)­blinks
Battery Charging -
Low Battery or Charging Error-
Battery Fully Charged -
2.
Light (RGB) Sensor
to adjust the screen brightness/contrast. This sensor decreases screen brightness in dim light.
In a bright light condition (outdoors), the sensors cause the device to increase the brightness and contrast for better viewing.
In dim light conditions, the device decreases the screen brightness to compensate.
3.
Volume key
standby mode (with the phone open) or adjust the voice volume during a call.
Pressing the volume key down mutes the ring tone.
illuminates with a series of distinct
red
remains on
red
blinks
green
remains on
lets you use the ambient light level
allows you to adjust the ringer volume in
When receiving an incoming call:
blue
4.
Application icons
applications on the Home screen.
Recent key
5.
provides access to the Task Manager.
6.
Home
key displays the Home screen when pressed.
Press and hold to display Google Search. Double-press to activate S Voice.
Microphone - bottom
7.
allow other callers to hear you clearly when you are speaking to them.
USB Power/Accessory connector
8.
a power cable or optional accessories such as a USB/ data cable.
9.
Back key
entries.
are shortcuts to your favorite
displays a list of recently opened apps and
is used during phone calls and
allows you to connect
re-displays the previous screen or clears
10.
Primary Shortcuts
features such as Phone, Contacts, Messaging, Internet, and Apps.
Home screen indicator
11.
presently displayed.
Google Quick Search bar
12.
Search that allows you to search for items on the internet.
Widgets
13.
shortcuts). These can be placed onto any of the available screens (Home or extended).
allow quick access to important
shows which Home screen is
provides a shortcut to Google
are self-contained onscreen applications (not
Understanding Your Phone 17
Power/End key
14.
phone off and on. Press and hold for two seconds to:
Access the audio modes for the device. Tap an onscreen selection (Mute, Vibrate, or Sound).
Turn the device On or Off
Enable Airplane mode .
Restart the device .
Enable Emergency mode .
15.
Status bar
shows the information needed to operate your phone, such as the received signal strength, phone battery level, time, unread Emails, missed calls, etc.
Front Facing Camera
16.
facing the screen and allows you to video conference.
Gestures Sensor
17.
motions.
18
used to detect Air View and Air Gesture
ends a call or switches the
allows you to take pictures while
18.
Proximity Sensor
surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key presses.
19.
Receiver Microphone - top
20.
speakerphone mode and assists in noise cancellation (2 microphone solution).
detects how close an object is to the
allows you to hear the other caller.
used while an active call is in the

Back View

5
6
4
1
7
2
3
1.
Camera lens Flash
2. Heart Rate Sensors
3.
sensors measure your heart rate via your fingertip. For information on the S Health app, see “S Health” on page 120.
External speaker
4.
other sounds offered by your phone.
Headset jack
5.
headset so you can listen to music.
6.
Temperature and Humidty sensor
read both temperature and humidity conditions. This is useful to calculate calories burned within S Health.
7.
IR Transmitter
controlling external devices. For more information, refer to “Smart Remote” on page 122.
is used to take photos.
is used to take photos in low-light conditions.
, when using the S Health app, these
allows you to hear ringers, music, and
allows you to connect a hands-free
allows your device to
used to emit infrared signals used for
Understanding Your Phone 19

Status Bar

The Status Bar shows information about the connection status, signal strength, battery level, and time, and displays additional notifications information.
This list identifies the icons you might see on your device’s display screen:

Indicator Icons

This list identifies the symbols you’ll see on your phone’s display and Indicator area:
Displays your current signal strength. The greater the number of bars, the stronger the signal.
Indicates that the Airplane Mode is active. You cannot send or receive any calls or access online information.
Displays when there is no SIM card in the phone.
Displays when there is no network available.
Displays when your phone is in Blocking mode.
20
Displays when there is a system error or alert.
Displays to indicate a security warning. You are prompted to set a screen lock password.
Displays when a call is in progress.
Displays when a call is on hold.
Displays when the speakerphone is on.
Displays when a call has been missed.
Displays when a call has been muted.
Displays when Call forwarding is set to Always forward. For more information, refer to “Call forwarding” on page 58.
Displays your battery charge level. Icon shown is fully charged.
Displays when your battery is charging. Also displays battery charge level.
Device Power Low – Shows your current battery charge level.
Device Power Critical – Shows your current battery only has less than 5 percent power remaining and will soon shutdown.
Displays when your connection to an EDGE network is active.
Displays when your phone is communicating with the EDGE network.
Displays when your connection to a 4G LTE network is active.
Displays when your phone is downloading or has downloaded a file. It will blink green when it is installing. Displays when the an outbound file transfer is in progress.
Displays when a Play Store download has completed.
Displays when updates are available for download.
Displays when the phone is connected to a computer via a supported USB cable connection.
Displays when the phone is tethered via a supported USB cable connection. Displays when a new text or multimedia message is received.
Displays when a new voice mail is received.
Displays when Email is received.
Displays in the notifications window when there is a new Gmail message.
Displays when the time and date for a Calendar Event has arrived. For more information, refer to “Calendar” on page 89.
Understanding Your Phone 21
Displays when you set an alarm to ring at a specified time. For more information, refer to “Alarm” o n p a g e
97. Displays when the Sound profile is set to Mute.
Displays when your phone as been configured as a portable Wi-Fi hotspot.
Displays when the Location feature is active and acquiring a signal.
Displays when the Sound profile is set to Vibrate.
Displays when Bluetooth is activated.
Displays when a Bluetooth device has been paired with the phone.
Displays when Wi-Fi is connected, active, and communicating with a Wireless Access Point (WAP).
Displays when there is a Wi-Fi access point available but you are not connected to it. May also display if there is a communication issue with the target Wireless Access Point (WAP).
Displays when Wi-Fi Direct is active and your phone is connected to another device.
22
Displays when data synchronization and application sync is active and synchronization is in progress for Gmail, Calendar, and Contacts.
Displays when Near Field Communication (NFC) has been activated.
Displays when your device is connected being used to control streaming media and is connected to a Digital Living Network Alliance (DLNA) certified device using the Samsung Link application.
Displays when your device is currently sharing/ streaming media to a paired device using the Samsung Link application.
Displays when TTY device has been inserted.
Displays when a screen capture has been taken.
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