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Samsung SM-G860PZBASPR User Manual

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User Guide
(UG template version 14a)
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Table of Contents

Get Started .................................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 1
Activate Your Phone ............................................................................................................................. 6
Complete the Setup .............................................................................................................................. 7
Set Up Voicemail ................................................................................................................................... 8
Sprint Account Information and Help .................................................................................................... 8
Phone Basics .............................................................................................................................................. 11
Your Phone’s Layout ........................................................................................................................... 11
Turn Your Phone On and Off .............................................................................................................. 13
Turn Your Screen On and Off ............................................................................................................. 13
Features .............................................................................................................................................. 14
Touchscreen Navigation ..................................................................................................................... 16
Your Home Screen .............................................................................................................................. 22
Status Bar and Notification Panel ....................................................................................................... 26
Enter Text ............................................................................................................................................ 29
TOC i
Phone Calls ................................................................................................................................................. 33
Make Phone Calls ............................................................................................................................... 33
Receive Phone Calls ........................................................................................................................... 35
Phone Call Options ............................................................................................................................. 36
Voicemail ............................................................................................................................................. 39
Visual Voicemail .................................................................................................................................. 40
Logs .................................................................................................................................................... 43
Access Call Settings ........................................................................................................................... 45
Contacts ...................................................................................................................................................... 46
TOC ii
Get Started With Contacts .................................................................................................................. 46
Add a Contact ..................................................................................................................................... 47
Save a Phone Number ........................................................................................................................ 48
Edit a Contact ...................................................................................................................................... 48
Save a Business Card as a Contact ................................................................................................... 50
Merge Contacts ................................................................................................................................... 50
Speed Dials ......................................................................................................................................... 51
Favorites ............................................................................................................................................. 51
Groups ................................................................................................................................................ 52
Share Contacts ................................................................................................................................... 54
Import and Export Contacts ................................................................................................................ 55
Accounts and Messaging ............................................................................................................................ 56
Google Account ................................................................................................................................... 56
Samsung Account ............................................................................................................................... 58
Email ................................................................................................................................................... 58
TOC iii
Text and Multimedia Messaging ......................................................................................................... 63
Messaging Plus ................................................................................................................................... 67
Social Networking Accounts ............................................................................................................... 68
Apps and Entertainment .............................................................................................................................. 70
Google Play Store ............................................................................................................................... 70
Navigation ........................................................................................................................................... 71
Music Apps .......................................................................................................................................... 72
Google Play Movies & TV ................................................................................................................... 77
Google Play Books .............................................................................................................................. 77
Google Play Games ............................................................................................................................ 77
Google Play Newsstand ...................................................................................................................... 78
Samsung Apps .................................................................................................................................... 78
Sprint Zone .......................................................................................................................................... 78
Sprint TV & Movies ............................................................................................................................. 78
TOC iv
NASCAR Mobile 2014......................................................................................................................... 79
NBA Game Time ................................................................................................................................. 79
eBay .................................................................................................................................................... 79
Eureka Offers ...................................................................................................................................... 80
Web and Data ............................................................................................................................................. 81
Wi-Fi .................................................................................................................................................... 81
Internet ................................................................................................................................................ 83
Chrome ............................................................................................................................................... 83
Data Services General Information (Sprint Spark LTE and 3G Networks) ......................................... 83
Hotspot ................................................................................................................................................ 84
Virtual Private Networks (VPN) ........................................................................................................... 85
Pictures and Video ...................................................................................................................................... 89
Camera ............................................................................................................................................... 89
Gallery ................................................................................................................................................. 94
Photos ............................................................................................................................................... 100
Video ................................................................................................................................................. 100
TOC v
Tools and Calendar ................................................................................................................................... 101
Bluetooth ........................................................................................................................................... 101
Calendar ............................................................................................................................................ 105
Calculator .......................................................................................................................................... 108
Clock ................................................................................................................................................. 109
Drive .................................................................................................................................................. 110
Dropbox ............................................................................................................................................. 110
Flipboard ........................................................................................................................................... 111
Google Now ...................................................................................................................................... 111
Google Search .................................................................................................................................. 112
Help ................................................................................................................................................... 112
Lookout Security ............................................................................................................................... 112
Lumen Toolbar .................................................................................................................................. 112
Memo ................................................................................................................................................ 112
My Files ............................................................................................................................................. 113
My Magazine ..................................................................................................................................... 113
Polaris Office 5 .................................................................................................................................. 114
Activity Zone ...................................................................................................................................... 114
S Health ............................................................................................................................................ 114
S Voice .............................................................................................................................................. 116
Sprint Family Wall ............................................................................................................................. 117
TOC vi
Sprint Fit Live .................................................................................................................................... 117
Smart Remote ................................................................................................................................... 118
Voice Recorder ................................................................................................................................. 119
Voice Search ..................................................................................................................................... 122
microSD Card .................................................................................................................................... 122
Transfer Files Between Your Phone and a Computer ...................................................................... 123
Update Your Phone........................................................................................................................... 124
Sprint Worldwide Wireless Service ........................................................................................................... 126
Activate Sprint Worldwide Service on Your Account ........................................................................ 126
Your Phone’s SIM Card for International Roaming ........................................................................... 126
Set Network Mode Options ............................................................................................................... 126
Make and Receive Worldwide Calls ................................................................................................. 127
Sprint International Voicemail Service .............................................................................................. 128
International Data Roaming .............................................................................................................. 129
International Roaming Status Messages .......................................................................................... 130
Contact Sprint for Assistance with International Service .................................................................. 132
Settings ..................................................................................................................................................... 134
Using Settings ................................................................................................................................... 134
TOC vii
Wi-Fi Settings .................................................................................................................................... 135
Hotspot Settings ................................................................................................................................ 137
Bluetooth Settings ............................................................................................................................. 138
Tethering Settings ............................................................................................................................. 139
Airplane Mode ................................................................................................................................... 140
Data Usage Settings ......................................................................................................................... 140
Location Settings ............................................................................................................................... 141
More Networks Settings .................................................................................................................... 142
NFC Settings ..................................................................................................................................... 144
Nearby Devices Settings ................................................................................................................... 146
Printing Settings ................................................................................................................................ 147
Screen Mirroring Settings ................................................................................................................. 148
Sound Settings .................................................................................................................................. 148
TOC viii
Display Settings ................................................................................................................................ 155
Wallpaper Settings ............................................................................................................................ 158
Lock Screen Settings ........................................................................................................................ 159
Multi Window Settings ....................................................................................................................... 162
Notification Panel Settings ................................................................................................................ 163
Toolbox ............................................................................................................................................. 163
One Handed Operation Settings ....................................................................................................... 164
Easy Mode Settings .......................................................................................................................... 164
Accessibility Settings......................................................................................................................... 165
TOC ix
Blocking Mode Settings .................................................................................................................... 169
Private Mode Settings ....................................................................................................................... 170
Motions and Gestures Settings ......................................................................................................... 170
Air View Settings ............................................................................................................................... 171
Accounts Settings ............................................................................................................................. 171
Cloud Settings ................................................................................................................................... 172
Backup and Reset Settings ............................................................................................................... 172
Language And Input Settings ............................................................................................................ 173
Date and Time Settings .................................................................................................................... 179
Safety Assistance .............................................................................................................................. 180
Accessories Settings ......................................................................................................................... 181
Battery Settings ................................................................................................................................. 181
Power Saving Settings ...................................................................................................................... 181
Storage Settings ................................................................................................................................ 182
Security Settings ............................................................................................................................... 182
Help ................................................................................................................................................... 184
Activate This Device .......................................................................................................................... 185
System Update Settings ................................................................................................................... 185
About Device Settings ....................................................................................................................... 185
Application Manager Settings ........................................................................................................... 186
TOC x
Default Applications Settings ............................................................................................................ 187
Calendar Settings .............................................................................................................................. 187
Call Settings ...................................................................................................................................... 188
Contacts Settings .............................................................................................................................. 193
Email Settings ................................................................................................................................... 194
Gallery Settings ................................................................................................................................. 197
Internet Settings ................................................................................................................................ 198
Messages Settings ............................................................................................................................ 200
S Voice Settings ................................................................................................................................ 202
Copyright Information ................................................................................................................................ 204
Index .......................................................................................................................................................... 205
TOC xi

Get Started

The following topics give you all the information you need to set up your phone and Sprint service the first time.

Your Phone at a Glance

The following illustration outlines your phone’s primary features.

Set Up Your Phone

Prior to use, it is necessary to install the SIM card, optional memory card (not included), and the battery.
Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as possible.
Get Started 1

Remove the Back Cover

Carefully remove the back cover from the phone.
1. Remove the back cover using the slot on the top of your phone.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.

Install the SIM Card

Follow these instructions to install the SIM card. When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation,
your SIM card will be loaded with your subscription details, such as your PIN, available optional services, and many others features.
Warning: The plug-in SIM card information and its contacts can be easily damaged by scratching or bending, so be careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of small children.
Get Started 2
■ Carefully slide the SIM card into the SIM card socket (as shown) until the card locks into place. Make sure that the card’s gold contacts face into the phone and that the upper-left angled corner
of the card is positioned as shown.
Caution: If the card is not inserted correctly, the phone will not detect the SIM card. Re-orient the card back into the slot if the SIM is not detected.

Install a Memory Card

You can use an optional microSD or microSDHC memory card (not included) to expand available memory space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.
Get Started 3

Install the Battery

Follow these instructions for installing the battery.
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone, and gently press the battery into place.

Replace the Back Cover

Follow these instructions for replacing the back cover.
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Not shockproof. Covers must be tightly closed.
Get Started 4
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of protection) and the water resistance rating is 7 (water resistant up to 1 meter for up to 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more
than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block the microphone, earpiece, and speaker.
● When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom
of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as possible.
● When making a call immediately after your device is wet, the microphone may have water in it
which may lower the volume that the other person will hear. After drying off the device, allow the device to air-dry before making a call.
● The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or
receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise, they may not provide protection from water and dust.
● Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it.
Note: The touchscreen may not be active in water.
Get Started 5
Charge the Battery
1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the USB Charger/Accessory Port.
2. Plug the USB cable into the Charger/Accessory Port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head into an electrical outlet to charge your battery. Fully charging a battery may take up to three hours.

Activate Your Phone

Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Get Started 6
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone.
Note: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.

Complete the Setup

After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice and tap I
Agree to use Sprint Connections Optimizer, or tap Settings and uncheck the option if you do not wish to
use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to configure your phone’s basic options, such as language, date and time, Wi-Fi connections, location settings, etc.
Google Account: Many of your phone’s applications, such as Gmail, Google Maps, Google
Talk, and the Google Play Store, require a Google Account. To use these applications, you must set up your Google Account on your phone. Complete the steps to sign in to your current Google Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete the steps to sign in to your current Samsung Account, or sign up for a new Samsung Account.
2. Tap Finish to complete setup. You may see a series of informational or update screens. Follow the prompts to continue.
Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the notice and then tap I Agree to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, from home tap Apps >
Settings > More networks > Mobile networks > Connections optimizer and uncheck the
box. See Mobile Networks Settings for details.
Get Started 7

Set Up Voicemail

Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
1. From home, tap Phone. If your screen is locked, press the Power/Lock key to turn on the display and then swipe your
screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.  Record your name announcement.  Record your greeting.
Tip: You can also access and set up voicemail with the Visual Voicemail app. From home, tap Apps > Voicemail, and then tap Personalize now.
to dial your voicemail number.

Sprint Account Information and Help

Find out about account passwords and information about managing your account and finding help.

Sprint Account Passwords

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now. to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password.
Get Started 8
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.

Manage Your Account

Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen savers, and
more.
From Your Sprint Phone
1. From home, tap Phone.
2. Do any of the following:
Tap
answers to other questions.
Tap
Tap
Note: For additional account information, you can access Sprint Zone from your device. From home, tap
Apps > Sprint Zone.
to access a summary of your Sprint service plan or to get
to make a payment.
to check minute usage and account balance.
Get Started 9

Sprint Support Services

Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
1. From home, tap Phone.
2. Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
1. From home, tap Phone
2. Tap .
Note: For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 10

Phone Basics

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone.

Your Phone’s Layout

This illustration outlines your phone’s basic layout.

Features

The following list defines the features listed in the above illustrations.
● LED Indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when there’s a new notification, or when you are recording voice with the screen turned off; and glows green when the battery is fully charged and the phone is attached to a charger.
● Earpiece: Lets you hear the caller and automated prompts during calls.
● Proximity Sensor: Detects the presence of objects near the phone, such as when using air
gesture or motion settings. For example, while talking on the phone the sensor detects when it’s near your ear and turns off the screen to prevent accidental key presses.
● Light Sensor: Detects the ambient light level, such as when setting screen brightness when
Automatic brightness is enabled, and when using the Camera.
● Front Camera: Allows you to take pictures and videos of yourself.
Phone Basics 11
● Power/Lock Key: Turns the phone on or off, turn the screen on or off, or lock the screen. Press
and hold for a Device options menu, where you can turn the phone off or restart it, or for easy access to Airplane mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
● Back Key: Returns to the previous screen, or close a dialog box, options menu, the Notification
panel, or onscreen keyboard.
● Home Key: Returns to the Home screen.
● Recent Apps: Displays a list of apps you’ve used recently. Press and hold to configure the home
screen.
● Volume Key: Adjusts the volume of your phone’s sounds. From the home screen, press to adjust master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an incoming call.
● 3.5 mm Headset Jack: Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
● Microphones: Allow other callers to hear you when you are using the speakerphone, and captures sound during recording.
● Temperature and Humidity Sensor: Monitors both temperature and humidity conditions. This is used to calculate calories burned within S Health.
● Infrared Transmitter: Controls other devices, such as a TV.
● Heart Rate Sensor: Measures your heart rate when you hold your finger over the sensor, for use
with apps like S Health®.
● USB Charger/Accessory Port: Connects the phone charger/USB cable (included) and other optional accessories (not included).
● Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
● Flash: Helps illuminate subjects in low-light environments when the camera is focusing and capturing a photo or video.
● Camera: Takes pictures and record videos.
CAUTION: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 12

Turn Your Phone On and Off

Use the Power/Lock key to turn the phone on or off.
Turn the Phone On
■ Press and hold the Power/Lock key.
Turn the Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off > OK to turn the phone off.
The screen remains blank while your phone is off. If the phone is off during charging, the screen displays a charging animation.

Turn Your Screen On and Off

Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.  If you have set up a screen lock, use your screen lock. See Screen lock.
Phone Basics 13

Features

Your phone offers new features for using gestures to interact with your phone.

Motions and Gestures

Control your phone by making specific gestures with your hand above the phone’s screen.
● Air browse: Scroll through pages, or move to the previous or next item, by moving your hand up
and down, or left and right, over the screen.
● Direct call: Call the contact whose recent call log, message, or contact details are displayed by
lifting the phone to your ear.
● Smart alert: Phone vibrates to alert you to missed calls and notifications that occurred since the
last time you picked up your phone.
● Mute/pause: Mutes incoming calls and pause playback by turning the phone screen-side down,
or by covering the screen with your hand. You can also use Smart pause, to have the phone pause video playback when you look away from the screen.
● Capture screen: Creates a copy of the current screen by swiping the side of your hand across
the screen, from left to right or right to left. The screen shot is saved to the clipboard, and to the Screenshots folder.
Enable Motions and Gestures
■ From home, tap Apps > Settings > Motions and gestures.

Air View

Hover your finger over items on the screen to display more information.
● Information preview: Hover over items to display information previews, extended text, or
enlarged images, depending on the type of item. For example, you can hover your finger over an event in Calendar to see event details, or hover over an album in Gallery to view the pictures in the album. You can also hover your finger over a progress bar when playing a video, to preview a scene and see elapsed time.
● Webpage magnifier: Hover over a webpage to magnify the content under your finger.
Configure Air View
Enable Air View features, and learn about using them.
■ From home, tap Apps > Settings > Air View.
Phone Basics 14

Multi Window

Use two apps on the same screen, in separate, resizable windows.
Turn Multi Window On or Off
Turn Multi window on or off in Settings.
1. From home, tap Apps > Settings > Multi window.
2. Tap the ON/OFF switch beside Multi window to enable or disable the option.
Display Multi Window
After you turn Multi window on in Settings, you can control whether the Multi window tray displays on the screen, for easy access to its features.
By default, the Multi window tray tab displays on the left side of the screen. You can drag the tab along the side of the screen, or tap the tab to open Multi Window, and then drag Multi window to the right side of the screen, or the bottom.
■ To display the Multi window tab, touch and hold Back.
Work with Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other.
Phone Basics 15
1. Tap the Multi window tab to display the tray, and then drag apps to the windows.
2. You can also use these Multi window options: Adjust the Size of Apps in Multi Window: Drag the border between the windows to a new
position.
Multi Window Toolbar: Tap the circle at the center of the border between the windows to
display the Multi window toolbar:
Switch window positions: Switches the position of the app windows on the screen.  Drag text or a screenshot: Enables drag and drop. In selected apps, you can you can tap
text in a window, or tap the window, and then drag to copy content to the app in the other window.
Close a window: Closes the active window. The active window is the window you touched
last.

Touchscreen Navigation

Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or other items, simply tap them with your finger.
Phone Basics 16
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Phone Basics 17
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 18
Drag
To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Phone Basics 19
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Phone Basics 20
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard.
Note: You can control screen rotation with the Screen rotation setting. To make this selection, from home tap Apps > Settings > Display > Screen rotation. See Screen Rotation for more
information.
Phone Basics 21
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Tip: Pinching any home screen will show you options to customize home screens, or tap a thumbnail to go straight to another screen.

Your Home Screen

The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. The home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Note: You can keep swiping in one direction to move through all the home screens. The indicator near the bottom of the screen shows your current screen position.
Tip: Press Home to return to the main home screen from any other screen.
Phone Basics 22

Customize Your Home Screen

You can customize your home screen by adding shortcuts, folders, widgets, and more.
Create a Shortcut
Use shortcuts to launch an app from the home screen.
1. From home, tap Apps.
2. Touch and hold an app icon, and then drag it to a home screen and release it.
Move a Shortcut
Move a shortcut to another home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to a different location, and then release it.
Remove a Shortcut
Remove a shortcut from the home screen.
1. From home, touch and hold a shortcut to undock it.
2. Drag the icon to the Remove icon and then release it.
Note: Removing a shortcut does not delete the app, it just removes the shortcut from the home screen.
Remove a Primary Shortcut
Primary shortcuts are the Phone, Contacts, Messages, Internet, and Apps shortcuts that appear at the bottom of the home screen by default. You can remove or replace any of your primary shortcuts, except the Apps shortcut.
1. From home, touch and hold a shortcut to undock it.
2. Drag it to another screen, or to the Remove icon.
Phone Basics 23
Create a Primary Shortcut
Primary shortcuts appear at the bottom of the home screen by default. You can remove or replace any of the primary shortcuts, except the Apps shortcut.
1. From home, touch and hold a shortcut to undock it. – or –
Tap Apps, and then touch and hold an app icon.
2. Drag the shortcut to a new position in the primary shortcuts.
Note: If there are already five primary shortcuts, the new shortcut will replace one of the existing shortcuts.
Add a Widget
Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
1. From home, pinch the screen. – or – Touch and hold an empty space on the screen.
2. Tap Widgets, and then scroll to find one.
3. Touch and hold the widget, and then drag it to a home screen and release it
Remove a Widget
1. From home, touch and hold on a widget to undock it.
2. Drag the widget to the Remove icon and release it.
Note: Removing a widget does not delete the widget; it just removes the widget from the home screen.
Choose Wallpapers
Change the look of the home and lock screens with wallpaper. You can display a favorite picture, or choose from preloaded wallpapers.
1. From home, pinch the screen. – or – Touch and hold an empty space on the screen.
2. Tap Wallpapers, and then choose Home screen, Lock screen, or Home and lock screens.
Phone Basics 24
3. Tap a wallpaper to see a sample, and then tap Set wallpaper. If you choose an image from Gallery or Dropbox, you can adjust the crop box to decide what’s displayed, and then tap Done to set it as the wallpaper.
Configure Home Screen Settings
Choose options for the home screen.
1. From home, pinch the screen. – or – Touch and hold an empty space on the screen.
2. Tap Home screen settings, and then enable or disable these options: Transition effect: When enabled, a page-turning effect displays as you scroll through the
home screens.
My Magazine: When enabled, My Magazine displays on the far-left home screen. For more
information, see My Magazine.

Extended Home Screens

In addition to the main home screen, your phone has up to six extended home screens to provide more space for adding shortcuts, widgets, and more.
Note: You can have up to seven screens, including the main home screen.
Add a Home Screen
You can have up to seven home screens.
1. From home, pinch the screen. – or – Touch and hold an empty space on the screen.
2. Scroll to the right, and then tap on a screen to add it to home.
Delete a Home Screen
You can delete home screens, except for the default three screens.
1. From home, pinch the screen. – or – Touch and hold an empty space on the screen.
2. Scroll to the screen you want to delete. Touch and hold, and then drag it to the Remove icon.
Phone Basics 25

Status Bar and Notification Panel

Icon
Description
Bluetooth is on
Bluetooth is on, and your phone is connected to another device
Wi-Fi is on
Wi-Fi networks available
Vibrate
Mute
Speakerphone Active
3G Data Service
3G Data Service, in use. The rays spin when data is being transferred.
Sprint Spark Enhanced LTE data service The rays spin when data is being transferred.
Signal strength. More bars indicate a stronger signal.
Roaming signal strength. More bars indicate a stronger signal.
Airplane Mode
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view notifications, open the Notification panel by touching and holding the Status bar and dragging it down.

Status Bar

The status bar displays icons to notify you of your phone’s status, as well as notifications.
Status Icons
Phone Basics 26
Icon
Description
Battery is charging
Battery is fully charged
Icon
Description
Missed call
New email
New Gmail
New message
New voicemail
New Hangouts message
New Sprint Zone message
Event
USB connection
App update(s) available
App update(s) successful
Downloading
Keyboard active (choose input method)
Notification Icons
Phone Basics 27
Icon
Description
Screen lock setup needed
Attention needed: System error or alert
More notifications available: See notification panel
Determining location.

Notification Panel

The Notification panel displays details about your phone’s status, and it provides easy access to common settings and features.
1. Open the Notification panel by sliding the Status bar down from the top of the screen.
2. On the Notification panel, you have these options: Quick Settings: Quickly access popular settings. Tap a setting to turn the option on or off, or
touch and hold to display its settings. You can swipe your finger across the quick settings, to see all available settings.
S Finder: Search for content on your device, and find more on the Web. You can apply filters
to your results, and view your search history.
Quick connect: Search for nearby devices, to share information
Quick Settings
Use Quick settings from the Notification panel to control popular settings.
1. Slide the Status bar down from the top of the screen to display the Notification panel.
2. Tap an option to turn it on or off, or touch and hold an option to display its settings. You can swipe your finger across the quick settings, to see all available features. You also have these options:
Tap to display more quick settings.
Choose which settings display on the Notification panel. Tap at the top of the Notification
panel, and then tap Edit for options:
• Brightness adjustment: When enabled, a Brightness option displays on the Notification panel, so you can make adjustments to the screen brightness.
Phone Basics 28
• Recommended apps: When on, your phone will display a selection of app icons on the Notification panel, according to your actions. For example, when you connect a headset, Music and other entertainment apps will display. Tap the ON/OFF switch to turn the option on, and then tap Edit to choose apps to display.
• Set quick setting buttons: You can customize which quick settings display on the Notification panel, and change the order they appear. To replace settings, touch and hold on a button, and drag it to a new position. You can drag buttons from the Available buttons area of the screen to a position in the Notification panel area, or from the Notification panel area to the Available buttons.
Tap Settings to access the full Settings menu.

Enter Text

You can type on your device using the available touchscreen QWERTY keyboard, or by speaking your inputs.

Text Input Methods

Your device offers several text input methods.
● Samsung keyboard allows you to enter text by tapping keys on a virtual QWERTY keyboard.
Samsung keyboard includes optional predictive text, which matches your key touches to common words so you can select a word to insert it into your text.
● Swype™ lets you enter words by swiping across the virtual QWERTY keyboard. Instead of
tapping each key, use your finger to trace over each letter of a word. You can also tap letters to enter words.
● Google voice typing allows you to speak your entries.
Select a Default Text Input Method
You can select a default Text Input Method from Settings, or choose on at any time while entering text. From Settings:
■ From home, tap Apps > Settings > Language and input > Default, and then choose a default entry method.
While entering text:
1. From a screen where you can enter text, drag down from the top of the screen to open the Notification panel.
2. Tap Choose input method, and then choose a text entry method.
Phone Basics 29

Google Voice Typing

This feature uses Google voice recognition to convert your spoken words into text.
Use Google Voice Typing to Enter Text
1. From a screen where you can enter text, drag down from the top of the screen to open the Notification panel, and then tap Choose input method > Google voice typing.
– or –
Tap , or from the onscreen keyboard.
2. Speak into the microphone and watch your text being entered onscreen.
3. If the text is incorrect, tap DELETE.
4. Once you have completed entering your text, tap Done. The onscreen keyboard will reappear.
Note: Select a language from the menu at the top of the Listening area. Tap Add more languages to assign a new language via the Google voice typing menu. Removing the check mark from the Automatic field allows you to select additional languages.
Configure Google Voice Typing
■ From home, tap Apps > Settings > Language and input, and then tap beside Google voice typing.

Samsung Keyboard

With Samsung Keyboard, it's easy to enter text, symbols, and numbers.
Use Samsung Keyboard to Enter Text
1. From a screen where you can enter text drag down from the top of the screen to open the Notification panel, and then tap Choose input method > Samsung keyboard.
2. Tap keys to enter text. While entering text, use these options:
If you make a mistake, tap to delete incorrect characters. Touch and hold to delete
a whole word or field.
Tap to change the case of the text (the arrow will turn blue). Tap twice to switch to
all capitals (the key will turn blue).
Tap to switch to a symbols keyboard, to enter symbols. There are two symbol
keyboards.
Tap to switch to Google Voice typing to enter text by speaking.
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If you have more than one language selected in Samsung Keyboard settings, you can swipe
your finger over to switch between languages.
Configure Samsung Keyboard
■ From home, tap Apps > Settings > Language and input, and then tap beside Samsung keyboard.
Note: For more information about Samsung Keyboard settings, see Samsung Keyboard Settings.

Swype

Swype lets you enter words by tracing over the letters on the virtual QWERTY keyboard. Instead of tapping each key, use your finger to trace over each letter of a word. You can also tap letters to enter words.
Swype provides next-letter prediction and regional error correction, which can compensate for tapping the wrong keys on the virtual QWERTY keyboards.
Use Swype to Enter Text
1. From a screen where you can enter text drag down from the top of the screen to open the Notification panel, and then tap Choose input method > Swype.
2. Swipe your finger continuously over the letters to form a word. As you swipe over letters, words matching your pattern display at the top of the Swype keyboard. To enter a word, lift your finger, or tap a word at the top of the keyboard.
3. While entering text, use these options:
If you make a mistake, tap to delete a single character. Touch and hold to
delete an entire word or field.
By default, Swype starts with a capital at the beginning of text. Tap to start with a
capital letter, or tap twice to enter all capitals.
Tap to switch to a symbols keyboard, and then tap keys to enter symbols.
Configure Swype
■ From home, tap Apps > Settings > Language and input, and then tap beside Swype.
– or –
From the Swype keyboard, touch and hold .
Note: For more information about Swype settings, see Swype Settings.
Phone Basics 31

Tips for Editing Text

These tips allow you to cut or copy selected text and paste it into a separate selected area.
1. In a text entry field, double-tap the text, and then drag the sliders to select the text.
2. Tap an onscreen option from the Edit text toolbar. You can drag your finger along the toolbar to see all the options:
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
Paste: Insert the last copied or cut text into the current field.
Clipboard: Display the clipboard to choose previously cut or copied text.
Dictionary: Access your personal dictionary.
Phone Basics 32

Phone Calls

With the Sprint National Network and your phone, you can enjoy clear calling across the country.

Make Phone Calls

There are several convenient ways to place calls from your phone.

Call Using the Keypad

The most “traditional” way to place a call is by using the phone’s keypad screen.
1. From home, tap Phone.
2. Tap the number keys to enter the phone number. As you enter digits, matching numbers from recent calls or contacts display. If you see the
number you want, tap it to call it without having to enter the rest of the number.
3. Tap to call the number.

Call from Logs

All incoming and outgoing calls are recorded in Logs. You can call a number from a recent call from Logs.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap to call the number.
Tip: You can also swipe across a recent call from left to right to call the number, or from right to left to send a message.

Call from Contacts

You can place calls directly from Contacts.
Note: You can access Contacts directly from the Phone app. Tap Phone > Contacts tab at the top of the screen.
1. From home, tap Contacts.
2. Tap a contact, and then tap . – or –
Tap the contact’s picture icon, and then tap . – or – Swipe your finger across the contact from left to right.
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Call a Number in a Text Message

While viewing a text message, you can place a call to a number that is in the body of the message. For more information, see Text and Multimedia Messaging.
1. From home, tap Messages.
2. Open the message with the phone number and then tap the phone number.
3. Tap Call to dial the number.

Call a Number in an Email Message

While viewing an email or Gmail™ message, you can place a call to a number that is in the body of the message.
1. From home, tap Apps > Email or Gmail.
2. Open the message with the phone number and then tap the phone number.
3. The Phone screen opens, with the phone number automatically entered and ready to be dialed. To place the call, tap .

Make an Emergency Call

You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
Note: To call the 9-1-1 emergency number when the phone’s screen is locked, press the Power/Lock key to turn the screen on, and then tap Emergency call on the lock screen.
1. From home, tap Phone.
2. Tap .
Enhanced 9-1-1 (E9-1-1) Information
This phone features GPS (Global Positioning System), which is used for E9-1-1 emergency location service, where available.
When you place a call to 9-1-1, the GPS feature of your phone provides information about your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
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Receive Phone Calls

When you receive a call, you can accept the call, or reject the call to send it to voicemail. You can also reject a call with a message, to send a text message to the caller.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
When you receive a phone call from a number stored in Contacts, the contact’s information displays on the screen. When you receive a phone call from a number that is not stored in Contacts, the phone number displays on the screen.
■ When your phone notifies you of an incoming call, drag to the right to answer the call.
Mute the Ringing Sound
You can mute the ringtone without rejecting the call by doing one of the following.
● Press the Volume key down.
● Place the phone screen-down on a level surface. See Motions and Gestures Settings for options,
including the Mute/pause Motion to mute incoming calls by turning over the phone.
● Cover the screen with your hand. See Motions and Gestures Settings for options, including the Mute/pause motion to mute incoming calls by covering the screen with your hand.
Reject an Incoming Call
When you reject a call, the caller is sent to voicemail, where they can leave a voice message.
■ When your phone notifies you of an incoming call, drag to the left to reject the call.
Reject an Incoming Call with a Text Message
You can reject an incoming call by sending a text message to the caller.
1. When your phone notifies you of an incoming call, drag toward the top of the screen.
2. Select an existing message. – or –
Tap to compose a new text message.
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Phone Call Options

The Phone app provides many useful features and options to help you make the most of your calling experience.

Dialing Options

1. From home, tap Phone.
2. While dialing a call, tap More for options, including: Add 2-sec pause: Insert a 2-second pause into the number you are dialing. This can be
useful when storing numbers for automated phone menus.
Add wait: Insert a pause into the number you are dialing, to wait for input from you. This can
be useful when storing numbers for automated phone menus.
Add to Contacts: Save the number to a new contact, or update an existing contact. See Add
a Contact for more information.
Send message: Send a text message to the number you dialed.  Speed dial: View speed dials. For more information, see Speed Dials.  Settings: Configure call settings. For more information, see Call Settings.  Help: Learn about using the Phone app.

Caller ID

Caller ID identifies a caller while the phone is ringing, by displaying the number of the incoming call.
Block Caller ID
You can block your Caller ID (visible to other when you make a call), before making a call. The blocking only lasts for that call, and then returns to regular Caller ID.
Note: To permanently block your number, you must call Sprint Customer Service.
1. From home, tap Phone.
2. Tap .
3. Enter a phone number, and then tap .
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Call Waiting

When you’re on a call, your phone notifies you by displaying the call information on the screen, and vibrating, if you’ve set up vibration for incoming calls.
Respond to an Incoming Call While You’re On a Call
■ Slide to the right. This puts the first caller on hold and answers the incoming call.
To switch between calls, tap Swap.

Three-way Calling

With Three-Way Calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. From home, tap Phone.
2. Make the first call by entering the phone number and pressing .
3. When the first call is established, tap Add call to put the first call on hold, and then dial the second number.
4. When the second call is established, tap Merge. If one of the people you called hangs up during your call, you and the remaining caller stay
connected.
If you set up the call and are the first to end the call, all callers are disconnected.

Call Forwarding

Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have Call Forwarding is activated.
Note: You are charged a higher rate for forwarded calls.
Activate Call Forwarding
1. From home, tap Phone.
2. Tap , and then enter the phone number to which you want your calls forwarded.
3. Tap . A tone confirms the activation of Call Forwarding.
Phone Calls 37
Deactivate Call Forwarding
1. From home, tap Phone.
2. Tap .
3. Tap . A tone plays to confirm the deactivation of Call Forwarding.

In Call Options

While you’re on a call, you can use options to find information or multitask during the call.
● Add call: Display the Keypad to dial another call.
● Keypad: Display the Keypad, where you can enter numbers to use DTMF (Dual Tone Multi-
Frequency). This can be useful if you need to enter an access code or other information while on a call.
● End call: Hang up the call.
● Speaker: Control whether the call audio plays through the speaker or the earpiece.
Warning: Because of higher volume levels, do not place the phone near your ear while using the speaker.
● Mute: Control whether the other party can hear your side of the call.
● Bluetooth: Connect to a Bluetooth device, or disconnect from a device.
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● Tap Menu for more options:
Contacts: Launch Contacts.  Memo: Launches Memo to create a memo during a call.  Messages: Launches Messages to create a new message.  Personalize call sound: Adjust sounds on the call to your preferences.
• Adapt sound: Tap Start, and then follow the onscreen prompts to find the best sound for you.
• Soft sound: Use softer sounds during calls.
• Clear sound: Use clearer sounds during calls.
• Off: Use the default call sound settings.
Extra volume: Tap to enable or disable extra volume. When enabled, your phone boosts the
volume during calls.
Settings: Launches Call Settings. For more information, see Call Settings.

Voicemail

The following topics outline your phone’s voicemail service.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and using Visual Voicemail, see Visual Voicemail.

Voicemail Setup

You should set up your voicemail and personal greeting as soon as your phone is activated.
● To set up voicemail using your phone’s traditional voicemail, see Set Up Voicemail.
● For information on using the Visual Voicemail app, see Visual Voicemail.

Retrieve Your Voicemail Messages

You can review your messages directly from your phone (using either traditional voicemail or Visual Voicemail), or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. From home, tap Phone.
2. Touch and hold .
3. Follow the system prompts to enter your voicemail password and manage voicemail.
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Use Visual Voicemail to Access Your Messages
1. From home, tap Apps > Voicemail
2. Tap an entry to listen to the message.
Note: You are charged for airtime minutes when you access voicemail from your wireless phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.

Voicemail Notification

There are several ways your phone alerts you to a new message.
● By sounding the notification ringtone.
● By displaying in the Notifications area of the Status bar when there’s a new voicemail
message.
● By displaying the number of new voicemail message(s) on the Voicemail app icon.
Note: When you are roaming off the network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number. When your voicemail answers, tap and enter your password. Roaming rates apply when you access voicemail while roaming off the network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a network service area.

Visual Voicemail

Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message.
1. From home, tap Apps > Voicemail.
2. Follow the prompts to set up an account and learn about using Visual Voicemail.
Note: You can also access Visual Voicemail from the Phone keypad by tapping .
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Set up Visual Voicemail

Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Note: To set up your traditional voicemail, see Set Up Voicemail.
1. From home, tap Apps > Voicemail.
2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).  Record your name announcement.  Record your greeting.

Review Visual Voicemail

Visual Voicemail lets you easily access and select which messages you want to review.
1. From home, tap Apps > Voicemail.
2. Tap a message to review it.
Tip: There are icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap > Help.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin playing
automatically.)
Use Visual Voicemail to Delete Your Messages
1. From home, tap Apps > Voicemail
2. Open a message and tap Delete.
Tip: You can restore messages you have sent to the trash folder. Tap Inbox > Trash, touch and hold the message you want to restore to the inbox, and then tap the restore icon.
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Visual Voicemail Options

Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. From home, tap Apps > Voicemail.
2. Tap a message to review it. The following options are available while reviewing a voicemail
message:
Note: Not all options are available for all messages.
Call: Return the call.
Share: Send the message via Wi-Fi Direct, Bluetooth share, Dropbox, Scrapbook,
Messages, Gmail, Email, Voicemail, S Note, Hangouts, Google+, or Flipboard.
Delete: Erase the selected message(s) from your Visual Voicemail.
Reply: Respond to the message via text or voice message.

Configure Visual Voicemail Settings

The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more.
1. From home, tap Apps > Voicemail.
2. Tap > Settings. Select an option to change its settings.
Note: Voicemail settings can also be accessed in Settings. From home, tap Apps > Settings >
Call > Voicemail settings.

Change Your Main Greeting

Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu.
1. From home, tap Apps > Voicemail.
2. Tap > Settings > Personalize voicemail.
3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting.
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Edit the Display Name

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. This name or number identifies you to recipients of your voicemail messages.
1. From home, tap Apps > Voicemail.
2. Tap > Settings > Display name.
3. Tap the existing identification field and enter a new identifying name or number (used to identify
you to recipients of your voice messages).
4. Tap OK to save your information.

Logs

The Logs tab of the Phone app lists all missed, dialed, received, and rejected calls.
View Logs
From Logs, you manage the list of recent calls.
1. From home, tap Phone > Logs.
2. While viewing the list of calls, you can use these options:
Tap the menu to display All calls, Missed calls, Dialed calls, Received calls, or Rejected
calls.
Tap a call to display the call record, where you can tap to return the call, or tap to
send a message to the caller.
Touch and hold on a call record to select it. You can continue selecting calls to view.
Make a Call from Logs
You can return a call from a recent call record.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap to call the number.
Tip: You can also swipe across a call record from left to right to call the number.
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Send a Message from Logs
You can send a message to a number from a recent call record.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap to create a message to the number.
Tip: You can also swipe across a call record from right to left to create a message.
Save a Number to Contacts from Logs
You can save a number from a recent call record to create a new contact, or update an existing contact.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap > Create contact or Update existing.
Search Logs
Enter criteria to search for call records. You can enter numbers to find a phone number, or letters to find a contact name or caller ID.
1. From home, tap Phone > Logs.
2. Tap Menu > Search.
3. Enter criteria to display matching call records.
Send a Number from Logs
You can send a number from a call record in a text message.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap Menu > Send number.
3. Enter recipients for the message, and then tap Send.
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Add Numbers to the Reject List from Logs
You can save numbers from recent logs to the reject list, to automatically reject incoming calls from the number. For more information about rejecting calls automatically, see Call Rejection.
1. From home, tap Phone > Logs.
2. Tap a call record, and then tap Menu > Add to reject list.
Delete Logs
Follow these steps to clear the Logs list.
■ From home, tap Phone > Logs.
To delete a single call record, touch and hold on a call record to mark it, and then tap
Delete > OK.
To delete multiple call records, touch and hold on a call record to mark it, and continue
tapping call records to mark them for deletion. Tap Delete > OK to delete all the marked calls.

Access Call Settings

You can access Call Settings from the phone app or through the main Settings menu.
● From the Phone app: From home, tap Phone > Menu > Settings > Call.
● From Settings: From home, tap Apps > Settings > Call.
For details about Call settings, see Call Settings.
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Contacts

The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account, compatible email programs (including Exchange Server), and your Facebook friends.

Get Started With Contacts

When you set up an account on your phone, the contacts you have stored in the account are also available on your phone. When you add contacts, you can choose to save the contacts to the phone, or to one of the accounts you have set up on the phone.
● Google contacts are synchronized between your phone and a Google account you set up on
your phone.
● Microsoft Exchange ActiveSync® contacts are synchronized between your phone and an
Exchange Server or Microsoft® Outlook® account set up on your phone.
● Samsung account contacts are synchronized between your phone and your Samsung account,
if you have a Samsung account set up on your phone.
● Device contacts are stored locally on the phone.

Access Contacts

There are a couple of ways to access Contacts.
■ From home, tap Apps > Contacts.
– or –
From home, tap Phone > Contacts.

Find a Contact

You can search for a contact, or scroll the list to find one by name.
1. From home, tap Apps > Contacts.
2. Tap the Search field, and then enter characters to find contacts that match.
– or – Tap a letter on the side of the list to go directly to that letter in the alphabetical list.
Contacts 46

Contacts Settings

Choose options for contacts, including choosing how contacts display, importing and exporting contacts, and more.
You can access Contacts Settings in two ways:
● From the Contacts app: From home, tap Contacts > Menu > Settings > Contacts.
● From Settings: From home, tap Apps > Settings > Contacts.
For details about Contacts settings, see Contacts Settings.

Add a Contact

You can add contacts directly from the Contacts application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
1. From home, tap Apps > Contacts.
2. Tap Add, and then tap contact fields to enter information.
Tap to choose a storage account for the contact. You can choose Device to store the
contact on the phone, or choose an account.
Tap to assign a picture to the new contact:
• Image: Choose a picture from Gallery.
• Tagged pictures: Choose a tagged photo from Gallery.
• Take picture: Take a new picture.
Tap the Name field to use the onscreen keyboard to enter the full name. Tap for
additional name fields.
Tap the Phone number field, and then enter the phone number. Tap to add another
Phone number. Tap to choose a label for the number. If you add more than one
phone number, you’ll be prompted to choose a default phone number. The default phone
number is the one your phone will use in most cases.
Tap beside Email to enter an email address. If you add more than one email address,
you’ll be prompted to choose a default email address. The default email address is the one
your phone will use in most cases.
Tap Groups to assign the contact to a group.
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Tap Ringtone to choose a ringtone to play for calls from the contact.  Tap Add another field to add new fields for the contact.
3. Tap Save to save the new contact.

Save a Phone Number

You can save a phone number to Contacts directly from the phone keypad.
1. From home, tap Phone.
2. Enter a phone number using the onscreen keypad.
3. Tap Add to Contacts, and then tap Create contact or Update existing.
4. Continue adding information for the contact, as desired.
5. Tap Save to save the contact.
Note: If you have accounts set up on your phone, you can save the contact to an account.

Edit a Contact

Once you’ve added a contact, you can add or edit any of the information in the entry, assign a picture, customize it with a unique ringtone, and more.

Add or Edit Information for a Contact

You can modify existing contact information to keep your information up-to-date.
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap
3. Tap any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then tap Save.

Assign a Picture to a Contact

Adding a picture to a contact entry creates a more personal and easily recognized entry. For example, when receiving a call from one of your contacts, the associated picture will display. You can assign a picture from Gallery, or take a new picture with Camera.
1. From home, tap Apps > Contacts.
Edit.
2. Tap a contact to display it, and then tap
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Edit.
3. Tap to assign a picture to the contact:
Image: Choose a picture from Gallery.  Tagged pictures: Choose a tagged photo from Gallery.  Take picture: Take a new picture.
4. Follow the prompts to save the picture to the contact.

Assign a Ringtone to a Contact

You can assign a special ringtone to individual contacts for more personalization.
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap the Ringtone field.
3. Choose a ringtone preloaded on your phone, or tap Add to choose a song from Music.
4. Tap OK to assign the ringtone.

Link Contacts

When you have contacts from various sources (Gmail, phone, Facebook, etc.), you may have multiple similar entries for a single contact. Your phone’s Contacts application lets you link multiple entries into a single contact.
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap Menu > Link contacts.
3. Tap another entry to link it to the original contact.
Note: You can link up to five contacts in a single entry.

Delete Contacts

You can delete a single contact, or choose multiple contacts to delete.
Delete a Contact
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap
Menu > Delete > OK.
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Delete Multiple Contacts
1. From home, tap Apps > Contacts.
2. Tap Menu > Delete, and then tap contacts to select them, or tap Select all.
3. Tap Done.

Save a Business Card as a Contact

Take a picture of a business card, and your phone recognizes the information to save the business card in Contacts, and create a new contact from the info on the business card.
1. From home, tap Apps > Contacts.
2. Tap Menu > Business cards > Add.
3. When the camera opens, center the business card in the guidelines on the screen. If the Camera
can recognize the business card, it will take the picture automatically, or you can take the picture manually.
4. Your phone analyzes the picture of the business card, and uses information it recognizes to
create a new contact. You can also add more information to the contact.
5. Tap Save to save the new contact. The business card is displayed as the picture for the contact.
Tip: You can view all your business cards by tapping Menu > Business cards.

Merge Contacts

If you have accounts set up on your phone, you can merge device contacts with the account’s contacts.
Device contacts are stored only in the phone’s memory, and could be lost if you lose your phone or reset
it to the factory defaults. Merging with an account means the contacts are synced with the account and stored there.
1. From home, tap Apps > Contacts.
2. Tap Menu > Merge accounts.
3. Choose an account to merge with, and then follow the prompts to complete the merge.
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Speed Dials

Speed dials are 1-to-3 digit shortcuts you can assign to contacts, to make dialing faster. Speed dial 1 is reserved for Voicemail.
Assign Speed Dials
1. From home, tap Apps > Contacts.
2. Tap Menu > Speed dial.
3. Tap an unused speed dial, and then select a contact to assign to the number.
Remove Speed Dials
1. From home, tap Apps > Contacts.
2. Tap Menu > Speed dial, and then tap X beside the speed dials you want to remove.
Make a Call With a Speed Dial
1. From home, tap Phone.
2. Tap the speed dial digits, holding the last digit until the number dials.

Favorites

The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts entries.
Mark Contacts as Favorites
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap Favorite to turn the star yellow.
Remove Contacts from Favorites
1. From home, tap Apps > Contacts.
2. Tap Favorites, and then touch and hold on a contact to select it. You can also tap other contacts,
or choose Select all to select all contacts.
3. Tap Delete.
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Make a Call from Favorites
1. From home, tap Apps > Contacts.
2. Tap Favorites, and then tap a contact to dial the contact’s default telephone number. The default
number is set in contacts, when you enter multiple phone numbers for a contact.
Create a Shortcut to a Favorite
You can create a shortcut to a favorite, to access their information directly from the home screen.
1. From home, tap Apps > Contacts.
2. Tap Favorites, and then touch and hold on a contact to select it.
3. Tap Menu > Add shortcut to home screen. The new shortcut displays in an empty area of
the home screen.

Groups

You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group.
Create a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap Add.
3. Tap fields to enter information about the group:
Tap Create group in to choose where to save the group. You can save it to a specific
account, to the device memory, or to all accounts.
Tap Group name to enter a name for the new group.  Tap Group ringtone to select a ringtone for notifications for incoming calls from group
members.
Tap Group message tone to select a ringtone for notifications for new messages from group
members.
Tap Group vibration pattern to select a vibration pattern for alerts to incoming calls or
messages from group members.
4. Tap Add member and select a member or members to add to the new group, and then tap
Done.
5. Tap Save to save the new group.
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Add Contacts to a Group
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap Add, and then tap the contact(s) you want to add.
4. Tap Done.
Send a Message to a Group
You can send a message to members of a group, if the members have a telephone number stored in their contact record.
A message to multiple recipients is treated as a group conversation.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap Menu > Send message or email > Message.
4. Tap contacts to select them, or tap Select all and tap Done.
5. Continue to enter your message and send it. For more information, see Text and Multimedia
Messaging.
Send an Email to a Group
You can send an email to members of a group, if the members have an email address stored in their contact record.
1. From home, tap Apps > Contacts.
2. Tap Groups, and then tap a group.
3. Tap Menu > Send message or email > Email.
4. Tap contacts to select them, or tap Select all and tap Done. Note that you’ll only see group
members that have email addresses in their contact records.
5. Continue to choose an email account, or Gmail, and then enter your email and send it. For more
information, see Compose and Send Email .
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Share Contacts

You can quickly share contacts via Bluetooth, Email, Gmail, Messages, or Wi-Fi Direct, add them to Dropbox, or send them to print.
Send Contact Information
You can copy a contact’s information into a text message and send it.
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap Menu > Send contact information.
3. Choose information to send, and then tap Done.
4. Enter a recipient, and then continue with the text message. For more information on text
messaging, see Text and Multimedia Messaging.
Share a Name Card
When you share a name card, the contact’s information is sent as a vCard file (.vcf). You can attach a vCard to a message, or save it to a storage location.
1. From home, tap Apps > Contacts.
2. Tap a contact to display it, and then tap Menu > Share name card.
3. Choose a sharing method:
Add to Dropbox: Save the contact to your Dropbox account, if you have one set up on your
phone.
Bluetooth: Send the information via Bluetooth. See Bluetooth for information on pairing and
sending via Bluetooth.
Drive: Save the contact to Google Drive.  Email: Attach the contact to a new Email message. If prompted, select an email account. See
Compose and Send Email for details on sending email.
Gmail: Send the information as a Gmail attachment. See Send a Gmail Message for details.  Messages: Attach the contact to a message (adding an attachment converts the message to
MMS). For more information on messaging, see Text and Multimedia Messaging.
Wi-Fi Direct: Transfer the contact via a peer-to-peer Wi-Fi connection. For more information,
see Wi-Fi Direct Settings.
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Import and Export Contacts

You can import or export contacts from the phone’s memory (USB storage), or from an optional, installed memory card (SD card, not included). You might have contacts stored in phone memory or on a memory card if you are moving from an old phone, or if you received them via Bluetooth from another device.
Contacts you export are saved as namecards (.vcf), which can be imported into other apps or devices that support the namecard format.
Import Contacts
1. From home, tap Apps > Contacts.
2. Tap Menu > Settings > Contacts > Import/Export.
3. Choose an option:
Import from USB storage: Save contacts from the phone’s memory. Import from SD card: Save contacts from an optional installed memory card.
4. Choose an account for the imported contacts, or choose Device to import the contacts to the
device.
Export Contacts
1. From home, tap Apps > Contacts.
2. Tap Menu > Settings > Contacts > Import/Export.
3. Choose an option:
Export to USB storage: Save the contacts to the phone’s memory. Export to SD card: Save the contacts to an optional installed memory card.
4. Tap OK to complete the export.
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Accounts and Messaging

With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts.

Google Account

Many of your phone’s applications, such as Gmail, Google Maps, Google Hangouts, and the Google Play Store, require a free Google account. To use these applications, you must set up your Google account on your phone. Setting up your account on your phone syncs your phone and your online Google account.

Create a Google Account

If you do not already have a Google account, you can create one using your phone. The first time you turn on your phone, the setup process prompts you to sign in to your Google account, or you can sign in anytime.
Although you need a Google account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
1. From home, tap Apps > Settings.
2. Tap Accounts > Add account > Google > New.
3. Follow the onscreen prompts to create your free account.

Sign In to Your Google Account

If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings.
2. Tap Accounts > Add account > Google > Existing.
3. Follow the prompts to enter your Google account and password, and choose options for your
account on your phone.

Access Gmail

After you set up your Google account on your phone, you can access Gmail from your phone.
1. From home, tap Google folder > Gmail.
2. Do any of the following:
Swipe your finger up the screen to view more messages and conversations.  Tap a message or conversation to read it.  If you have more than one Google account set up on your phone, tap the menu at the top of
the screen to choose an account to view.
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Send a Gmail Message

Send and receive Gmail from your phone.
1. From home, tap Google folder > Gmail.
2. From the Inbox, tap , and then enter the email address(s) in the To field. To send a carbon
copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, tap Menu > Add Cc/Bcc.
3. Tap the Subject field and enter the email subject.
4. Tap the Compose email field and compose your email. To add an attachment, tap Menu >
Attach file.
5. To send the message, tap Send.
To save the current email as a draft, tap Menu > Save draft. To view your draft email
messages, from the Inbox, tap Inbox and then tap Drafts.
To delete the current email message, tap Menu > Discard.

Read and Reply to Gmail Messages

Below are procedures for reading and replying to Gmail messages.
1. From home, tap Google folder > Gmail.
2. Tap a message to display its contents.
3. Tap Reply to display the reply screen.
4. Tap the menu at the top of the screen, and then tap Reply, Reply All, or Forward.
5. To send the message, tap Send.
Tip: You can also access new messages from the Notification panel. When a new Gmail message
arrives, you’ll see the icon in the status bar. Touch and hold the bar and slide it down to display the
Notification panel. Tap a message to display it.
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Samsung Account

Create a Samsung account for access Samsung Apps and much more. When you sign in to your Samsung account on your phone, you can access Samsung-specific content
and features.
1. From home, tap Apps > Settings.
2. Tap Accounts > Add account > Samsung account, and then tap Sign in or Create new
account.
3. Follow the prompts to sign into your account, or create a new account.
Note: Tap Help for more information about Samsung accounts, or for help with your account.

Email

Use the Email application to send and receive email on your phone.

Add an Email Account

Email allows you to send and receive email using various email services. You can also receive text message alerts when you receive an important email.
Note: If your phone does not recognize the type of account you want to set up, you may need to consult the account administrator for some information, such as incoming and outgoing server settings, before you set up the account.
1. From home, tap Apps > Email.
Enter your email address in the Email address field. 2. Enter your password in the Password field. To see your password as you enter it, tap Show 3.
password.
Tap Next to start automatic email setup. If you need to configure custom settings, tap Manual 4.
setup and then enter your settings. These may include mail type, user name, password, server,
security type, etc. Follow the onscreen prompts to configure options for the account. 5. Tap Done to complete setup. 6.
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Add Additional Email Accounts
If you already have an email account set up on your phone, you can still add a new account from Email.
1. From home, tap Apps > Email.
2. Tap Menu > Settings > Manage accounts.
3. Tap Add, and then follow the prompts to enter your log in credentials and configure options for the account.
Note: You can also add email accounts from Settings. From home, tap Apps > Settings >
Accounts > Add account > Email.

Add a Microsoft Exchange ActiveSync Account

You can set up your Microsoft Exchange ActiveSync account on your phone, to sync your email, Contacts, and Task information between your phone and account.
Note: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for information you’ll need while setting up the account.
1. From home, tap Apps > Settings > Accounts > Add account > Microsoft Exchange ActiveSync.
2. Enter your email address in the Email address field.
3. Enter your password in the Password field. To see your password as you enter it, tap Show password.
4. Tap Manual setup and then enter your settings. You may need to consult your network administrator for this information:
Domain\username: Enter your network domain and username, separated by “\”. Password: Enter your network access password (case-sensitive).  Exchange server: Enter your system’s Exchange server remote email address. Obtain this
information from your company network administrator.
Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires
SSL encryption.
Use client certificate: Tap to place a checkmark in the box, if your system requires
certification.
5. Follow the onscreen prompts to configure options for the account.
6. Tap Done to complete setup.
Note: You can also add email accounts from the Email app.
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Compose and Send Email

Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Email.
2. From the Inbox, tap .
3. Tap fields to compose your message: Tap the To field and enter the recipient’s email address. You can add multiple message
recipients.
To send a carbon copy (Cc) or a blind carbon copy (Bcc) of the current email to other
recipients, tap , and then tap Cc or Bcc.
Tap the Subject field and enter the email subject.  Tap the text entry field and compose your email.
• To add an attachment, tap . Choose My Files, Images, Take picture, Video, Record video, Audio, Record audio, Memo, Calendar, Contacts, or Maps.
• Tap Menu for more options, including Send email to myself, Scheduled email, Priority, and Security options.
4. To send the message, tap .

Reply To or Forward Email

Reading and replying to email on your phone is as simple as on your computer.
1. From home, tap Apps > Email.
2. On the email account Inbox, tap a message to view it.
3. Choose an option:
Reply: Send a message to the original sender.
Reply all: Send a reply to the original recipient list.
Forward: Send the message to new recipient(s).
4. Enter a message (if desired) and then tap .
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Manage Your Email Inbox

The following procedures allow you to view, refresh, sort, and delete your email messages.
View Your Email Inbox
1. From home, tap Apps > Email.
2. If you have multiple accounts set up on your phone, tap the toolbar at the top of the screen and then choose one from the menu.
Synchronize an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time.
1. From home, tap Apps > Email.
2. Select an email account. If you are already in an email account, tap the account name field (upper-left) to open the
complete email account list page.
Select an available email account.
3. Tap Sync.
Filter Email Messages
1. From home, tap Apps > Email.
2. On the email account Inbox, tap > Filter by.
3. Select an option, to display messages that match the filter.
Delete an Email Message
1. From home, tap Apps > Email.
2. Touch and hold the message you want to delete, and then tap Delete. – or –
Tap an email to display it, and then tap Delete.
3. Follow the prompts to confirm the deletion.
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Delete Multiple Email Messages
1. From home, tap Apps > Email.
2. Tap Menu > Delete, and tap the check boxes beside messages you want to delete. – or – Touch and hold on a message you want to delete, and then tap check boxes for additional
messages to delete.
3. Follow the prompts to confirm the deletion.

Edit Email Settings

You can edit general preferences, which apply to all email accounts, or configure settings for specific email accounts, such as email address and password, name display and signature, frequency of retrieval, and more.
You can access Email settings in two ways:
● From the Email app: From home, tap Apps > Email > Menu > Settings.
● From Settings: From home, tap Apps > Settings > Email.
For details about Email settings, see Email Settings.

Delete an Email Account

If you no longer want an email account on your phone, you can remove it.
1. From home, tap Apps > Email.
2. Tap Menu > Settings > Manage accounts, and then choose an option:
If you only have one email account set up, tap Delete.
If you have more than one email account set up, tap Menu > Delete account.
3. Tap an account to mark it for deletion.
4. Tap Done > OK to delete the account.
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Text and Multimedia Messaging

With Text Messaging (SMS), you can send and receive text messages between your phone and another phone that supports messaging.
Multimedia messages, (MMS), can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact namecards (vCard), or calendar events (vCalendar).
See your service plan for applicable charges for messaging.

Send a Text Message (SMS)

Quickly compose and sent text messages on your phone.
1. From home, tap Messages.
2. Tap New message.
3. Tap Enter recipients, and then enter a contact name, a mobile phone number, or an email address using the onscreen keyboard. As you enter letters, possible matches from your accounts and contacts display on the screen. Tap a match to add it to the message.
4. Tap Enter message and enter your message.
5. Review your message and tap Send.

Send a Multimedia Message (MMS)

When you need to add a little more to a text message, you can send a multimedia message (MMS) text and pictures, recorded voice, audio or video files, picture slideshows, contact namecards (vCard), or calendar events (vCalendar).
Composing MMS messages is the same as composing text messages, except that you attach a file to the message.
1. From home, tap Messages.
2. Tap New message.
3. Tap Enter recipients, and then enter a contact name, a mobile phone number, or an email address using the onscreen keyboard. As you enter letters, possible matches from your accounts and contacts display on the screen. Tap a match to add it to the message.
4. Tap Enter message and enter your message.
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5. To add an attachment, tap , and then select a file to attach:
Image: Choose a picture from Gallery.  Take picture: Launch the Camera to take a photo, and then add it to your message by
tapping Save.
Video: Choose a video from Gallery.  Record video: Launch the Camera to record a video, and then add it to your message by
tapping Save.
Audio: Choose a sound from Music.  Record audio: Launch Voice Recorder to record a new sound.  Memo: Launch Memo to choose or create a memo. For more information, see Memo.  Calendar: Add an event from your calendar.  My location: Attach a map showing your location.  Maps: Attach a map.  Contacts: Add a contact entry (namecard) to the message.
6. Review your message and tap Send.

Save and Resume a Draft Message

If you press Back while composing a text or multimedia message, or leave the Messages screen, the message is automatically saved as a draft.
To resume composing a Draft message:
1. From home, tap Messages.
2. On the Messages screen, tap the message with Draft marked.
3. When you finish editing the message, tap Send.
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New Messages Notification

Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Message Settings for details.
A new message icon also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages app icon also displays the number of new messages.
■ To open the message, touch and hold the status bar, and then slide the status bar down to open the Notification panel. Tap the new message to open and read it. For information on reading and replying to messages see Managing Conversations.

Managing Conversations

Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Threaded text or multimedia messages let you see all the messages you exchange with a contact on the screen, similar to a chat program.
To read a text message:
● On the Messages screen, tap the text message or conversation to open and read it.
● If you have a new message notification, slide the status bar down to open the Notification panel.
Tap the new message to open and read it.
Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then tap View message details.
If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser.
If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts.
To view a multimedia message (MMS):
1. From home, tap Messages.
2. From the message list, tap a message to display it.
3. While the message is open, tap the play icon (on a video or audio file) to play back the file or tap an image to view a picture.
Note: The file attachment on a MMS message can be saved to an optional installed memory card (not included). Touch and hold on the attachment, and then tap Save attachment. Select the attachment check box and tap Save.
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Reply to a Message
1. From home, tap Messages.
2. From the message list, tap a message.
3. Tap the Enter message field and then type your reply message.
4. When the message is complete, tap Send.
Protect a Message from Deletion
You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.
1. From home, tap Messages.
2. On the Messages screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap Lock on the options menu. A lock icon displays at the lower right hand side of the message.
Delete a Conversation
1. From home, tap Messages.
2. Touch and hold the conversation you want to delete.
3. Tap Delete > OK.
Delete Multiple Conversations
1. From home, tap Messages.
2. Tap Menu > Delete.
3. Select the conversations you want to delete, and then tap Done > OK.
Note: Locked messages will not be deleted, unless you select the Include protected messages check box before confirming the deletion.
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Delete a Message
1. From home, tap Messages.
2. While viewing a conversation, touch and hold the message that you want to delete.
3. Tap Delete on the options menu, and then follow the prompts to confirm the deletion.

Access Messages Settings

The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
You can access Message settings in two ways:
● From the Messages app: From home, tap Messages > Menu > Settings.
● From Settings: From home, tap Apps > Settings > Messages.
For details about Messages settings, see Messages Settings.
Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the Messages app unless you restore it as the default messaging app. For details, see Default Messaging App Settings.

Messaging Plus

Messaging Plus gives you the highest quality video calling, group chat, and sharing experience on mobile. Share your favorite photos, videos, and current location.
■ From home, tap Apps > Messaging+. The first time you access the app, you will be prompted to provide permissions. Follow the
onscreen instructions to get started.
Note: You can use Messaging Plus as your phone’s default messaging app, or as a standalone IM app. If
you set Messaging Plus as the default messaging app, the Messages app will be disabled. For more information, see Default Messaging App Settings.
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Social Networking Accounts

Stay in touch on the go with all your social networking accounts. Post updates on Facebook and Twitter, review your LinkedIn contacts, see what everyone’s talking about on YouTube, and more.

Facebook

Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the Google Play Store app.
1. From home, tap Play Store.
2. Tap the Search icon and search for "facebook".
3. Tap Facebook from the results list.
4. Tap Install, and then tap Accept.
5. When the download and installation is complete, tap Open. To open the app from the home screen, tap Apps > Facebook.
Sign in to Your Facebook Account from Settings
1. From home, tap Apps > Settings.
2. Tap Accounts > Add account.
3. Tap Facebook, and then follow the prompts to enter your Facebook account details and complete the sign in.

YouTube

YouTube is a video sharing website on which users can upload and share videos. The site is used to display a wide variety of user-generated video content, including movie clips, TV clips, and music videos, as well as video content such as video blogging, informational shorts, and other original videos.
Important: YouTube is a data-intensive feature. Sprint recommends that you upgrade to an unlimited data plan to avoid unexpected data charges.
1. From home, tap Google folder > YouTube.
2. Tap to enter keywords in the Search field to search for specific videos, scroll down to browse through the main page thumbnails, or scroll to the bottom to explore additional options.
3. To view a video, tap an available preview thumbnail or tap the title link.
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Note: It is not necessary to sign in to YouTube to view content. However, if you wish to sign in to access additional options, tap Menu > Sign in. Select an account (if available) or create a new account.
(Even if you sign in to YouTube via the Web, you must separately sign in via your phone.)

Google+

Google+™ makes messaging and sharing with your friends a lot easier. You can set up Circles of friends, visit the Stream to get updates from your Circles, use Messenger for fast messaging with everyone in your Circles, or use Instant Upload to automatically upload videos and photos to your own private album on Google+.
Visit google.com/mobile/+/ for more information. Google+ is part of your Google account, and uses your Google account sign-in. Before using Google+,
set up your Google account on your phone. For more information, see Create a Google Account or Sign
In to Your Google Account.
1. From home, tap Google folder > Google+.
2. If you are signed into more than one Google account, choose an account to use with Google+.
3. Follow the onscreen instructions to use Google+.

Hangouts

Hangouts is an application for instant messaging offered by Google. Conversation logs are automatically saved to a Chats area in your Gmail account.
1. From home, tap Apps > Hangouts.
2. Follow the prompts to begin using Google Hangouts.
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see Default Messaging App Settings.
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Apps and Entertainment

All your phone’s features are accessible through the Applications list.
Note: Available apps and services are subject to change at any time.

Google Play Store

The Google Play™ Store app is the place to go to find new Android apps, games, movies, music, and books for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games. When you find an app you want, you can easily download and install it on your phone.
To access the Google Play Store app, you must first connect to the Internet using your phone’s Wi-Fi or Sprint 4G or 3G data connection and sign in to your Google Account. See Web and Data and Google
Account for details.
Important: Sprint’s policies often do not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your
personal information, check the application provider’s policies, which can usually be found on their
website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

Find and Install an App

When you install apps from the Google Play Store app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
Note: You need a Google Wallet™ account to purchase items from the Google Play Store app. See
Create a Google Wallet Account to set up a Google Wallet account if you do not have one.
1. From home, tap Play Store.
2. Browse through the categories to find and learn about apps.
3. Tap Install (for free applications) or the price (for paid applications).
4. Follow the prompts to learn about how the app uses your personal information, or access to certain functions or settings of your phone. If you agree to the conditions, tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.
Warning: Read the notification carefully. Be especially cautious with apps that have access to many functions or a significant amount of your data. Once you agree to the download and installation on this screen, you are responsible for the results of using this item on your phone.
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Create a Google Wallet Account

You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app.
The first time you turn on your phone, the setup process will prompt you to create a Google Wallet account. If you did not create one at setup, you can create an account at any time using one of these methods:
■ On your computer, go to google.com/wallet/ to create a Google Wallet account. – or –
The first time you use your phone to buy an item from Google Play, follow the prompts to enter your billing information to set up a Google Wallet account.
Warning: After you use Google Wallet to purchase an app from the Google Play Store, the phone
remembers your password, so you don’t need to enter it the next time. For this reason, you should secure
your phone to prevent others from using it without your permission. For more information, see Screen
Lock.

Open an Installed App

After you install an app, it’s available in the Apps tray.
■ From home, tap Apps, and then tap the app icon.

Uninstall an App

You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Settings > Application manager.
2. Tap the DOWNLOADED tab, and then select the app you want to uninstall.
3. Tap Uninstall, and then follow the prompts to remove the app from your phone.

Navigation

Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going.

Google Maps

Use the Google Maps™ application determine your current location with or without GPS, get driving and transit directions, and find phone numbers and addresses for local businesses.
For more information about Google Maps, visit maps.google.com.
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Enable Location
To use Google Maps, enable your phone’s GPS location service and agree to share location information with Google.
1. From home, tap Apps > Settings > Location.
2. Tap the ON/OFF switch beside Location to turn the service on.
To launch the Google Maps application:
■ From home, tap Google folder > Maps.

Scout

Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes.
1. From home, tap Play Store.
2. Tap the Search icon and search for "scout".
3. Tap Scout from the results list.
4. Tap Install, and then tap Accept.
5. When the download and installation is complete, tap Open. To open the app from the home screen, tap Apps > Scout.

Music Apps

Your phone lets you discover, download, and listen to your favorite music through a variety of applications.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.

Google Play Music

Google Play Music lets you browse, shop, and play back songs purchased from the Google Play Store app, as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Music library and instantly ready to play or download.
For more information about Google Play Music, visit play.google.com/store/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
■ From home, tap Google folder > Play Music.
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Music

The Music app plays music files. Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones.
Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and
a Computer.
When you close the Music screen, playback will continue in the background, so you can listen to music while you use other features of your phone. When music is playing in the background, you can access playback controls from the Notification panel.
Play Music
1. From home, tap Apps > Music.
2. Tap the category tabs at the top of the screen. The default tabs are Playlists, Tracks, Albums, Artists, Music square, Folders, and Devices. You may have to swipe your finger right or left along the tabs to see all of them.
3. Scroll through the list and tap a song to begin. While playing music, use these controls:
Tap to pause playback. To start playback again, tap .
Tap to move to the previous song. Tap to move to the next song.
Tap the repeat button to control playback. Choose to play all songs once. Choose
to repeat all songs. Choose to repeat the current song.
Tap the shuffle button to control the order songs are played. Choose to play songs in the
order they appear in the list. Choose to play songs in random order.
Tap to mark a song as a favorite. When a song is a favorite, the star is orange. Favorite
songs are included in the Favorites playlist.
Tap to set the volume, or tap to choose a SoundAlive option. You can also set
volume by pressing the Volume key on the side of the phone.
Tap to share music with nearby devices using Group Play.
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Use Playlists
Create playlists to group songs, so you can listen to them together.
1. From home, tap Apps > Music.
2. Tap the Playlists tab, and then use these options:
Tap an existing playlist to play its songs. While playing, tap Menu for playlist options.
Tap Create playlist to create a new playlist. Follow the prompts to name the playlist,
and then select songs for the playlist.
Tap Menu for other options, including Edit title, to rename playlists.
Note: While playing music, you can touch and hold on a song to choose Add to playlist.
Set a Song as a Ringtone or Alarm Tone
You can set a song as a ringtone for all incoming calls, or for a contact. You can also set a song as an alarm tone.
1. From home, tap Apps > Music.
2. Scroll to find a song, and then touch and hold on the song.
3. Choose Set as, and then use these options: Choose how to use the song:
• From the beginning: Plays the song from the beginning.
• Auto recommendations: Plays the best part of the song, as detected by the Music app.
Choose what to set the song as:
• Phone ringtone: Plays the song for all incoming calls.
• Caller ringtone: Plays the song for calls from a Contact.
• Alarm tone: Plays the song as the notification for alarms.
4. After choosing options, tap Done, and then follow the prompts to complete the setup.
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Share Music
You can share music with other nearby devices.
Note: Your phone and the other device must be connected to the same Wi-Fi network, and the other device must have its Nearby devices feature turned on. For more information, For more information, see
Nearby Devices Settings.
1. From home, tap Apps > Music.
2. Tap the Devices tab, and then select the target device from the list.
Music Options and Settings
1. From home, tap Apps > Music.
2. Tap Menu for options. Available options depend on the tab:
Select: Choose items.  Add to playlist/Create playlist: Depending on the tab, you can add songs to a playlist, or
create a new playlist.
Listen via Bluetooth: Play music through a Bluetooth-compatible device that is paired with
your phone. For more information about using Bluetooth, see Bluetooth.
Grid view/List view: Choose a format for displaying items.  Delete: On the Tracks or Playlists tabs, you can choose songs to delete, or delete playlists.  Settings:
• Tabs: Choose tabs to display on the Music screen.
• Playlists: Choose default playlists. These default playlists will automatically update to
include songs you play.
• SoundAlive: Choose a setting to match the type of music you’re playing.
• Adapt Sound: Customize sound output when you are listening with earphones. Only
available when earphones or a headset are inserted into the 3.5mm Headset Jack.
• Play speed: Touch and drag the slider to set the default speed for music playback.
• Music auto off: Choose a time period for music to play, after which Music will close.
• Lyrics: When enabled, lyrics display for songs as they play, if the lyric information is
stored in the music file.
• Smart volume: When enabled, Music automatically adjusts the volume of all songs to an equal level.
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Sprint Music Plus

With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone.
Install the Sprint Music Plus App on Your Phone
Before you use Sprint Music Plus on your phone, you must download and install the app from the Google Play Store.
1. From home, tap Apps > Play Store.
2. Tap the Search icon and search for "sprint music plus".
3. Tap Sprint Music Plus from the results list.
4. Follow the prompts to download and install the app.
5. When the download has completed, tap Open.
Access Sprint Music Plus
1. From home, tap Apps > Sprint Music Plus.
2. The first time you launch the app, tap Accept to accept the Terms and Conditions.
3. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap > Music (under Library) to access your music.
Tap the onscreen navigation tools to skip ahead or rewind. Tap at any time to see
additional options.
For more information, tap > Settings > About or Help.
Note: If you have loaded music on to your phone from your computer (see Transfer Files Between Your
Phone and a Computer), you will need to sync your music to listen to it through Sprint Music Plus. From
the Sprint Music Plus app, tap > Settings > Synchronize your music library. Once synced, you will see your music in the library.
Purchase and Download Music from the Sprint Music Plus Store
From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone.
1. From home, tap Apps > Sprint Music Plus > Music Store.
2. Enter a song or artist in the search field or browse through options in the tabs in the center of the
screen.
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3. Tap a song to select it. (The song information screen is displayed.)
4. Follow the onscreen instructions to preview or purchase the song. Tap at any time to display
the Sprint Music Plus menu.
Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu.

NextRadio

NextRadio is an FM tuner application that receives FM radio broadcasts in your local area. NextRadio also provides a data service for radio broadcasters to share information about their station and their broadcast content so that listeners can receive real-time updates as they listen.
■ From home, tap NextRadio.

Spotify

Spotify gives you millions of songs at your fingertips. The artists you love, the latest hits, and new discoveries just for you. Hit play to stream anything you like.
■ From home, tap Spotify.

Google Play Movies & TV

Google Play Movies & TV allows you to watch movies and TV shows purchased on Google Play. You can stream instantly on your Android phone or tablet, or download so you can watch from anywhere, even
when you’re not connected. Also, get quick access to your personal video collection, including those
taken on your phone. Learn more about Google Play Movies & TV at play.google.com/about/movies.
■ From home, tap Google folder > Play Movies & TV.

Google Play Books

Discovering your favorite books and authors has never been easier. With Google Play Books, you can shop the world's largest selection of eBooks and read them anywhere you like.
■ From home, tap Google folder > Play Books.

Google Play Games

Google Play Games is the easiest way for you to discover new games, track achievements and scores, and play with friends around the world. It brings all of your gaming on Google Play together in a unified Android experience.
■ From home, tap Google folder > Play Games.
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Google Play Newsstand

With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place.
● Enjoy Read Now to find more of the articles you care about and discover new ones you will love.
● Explore categories like Arts & Photography, Business & Finance, Food & Drink and more and
subscribe to topics tagged to the articles that interest you most
● Go Offline with any news edition, topic or magazine without missing a page. Bookmark news
stories you don't have time to read for later.
● Google Play Newsstand is the new home for all your Google Currents subscriptions and Google
Play Magazines. Now with one app and one tap, it’s never been easier to stay informed on the
news of the day.
Access Google Play Newsstand
■ From home, tap Google folder > Play Newsstand.

Samsung Apps

Browse, search, and find apps to download and install on your phone. Log in to your Samsung account to manage your downloads.
■ From home, tap Apps > Samsung Apps.

Sprint Zone

Access your Sprint account, get device information and help, find recommended apps, and more.
1. From home, tap Apps > Sprint Zone.
2. Tap My Account to sign in to and manage your Sprint account, My Device to access information
about your phone, or tap any other category to explore additional options, such as Apps, Games, Sprint News, TV & Movies, Music & Tones, and more.
Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates.

Sprint TV & Movies

With Sprint TV & Movies, you can watch live TV and access movies and other on demand entertainment on the go.
Note: Coverage not available everywhere. Content and lineup subject to change. Select channels also available for casual usage. Go to sprintchannels.mobitv.com for more information.
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Your Sprint TV Channel Options
The Sprint TV application offers a wide variety of accessible channels. Subscription options include
comprehensive basic packages as well as a full menu of “a la carte” channels. Visit
sprintchannels.mobitv.com for more information on channels and pricing.
Watch TV
1. From home, tap Apps > Sprint TV & Movies.
2. Follow the prompts to browse categories and find programs.
Depending on your settings, your phone may prompt you to accept a data connection.  You may be prompted to update your app. Tap Update to update Sprint TV & Movies.  Browse horizontally through the category options in the center of the screen to see what's
available. For quick access, tap a featured item in the center of the screen or select a live channel from the bottom bar.
Scroll up and down in a category list and then tap a clip or channel to view the program.
Note: The first time you access a channel that requires a subscription, you will be prompted to purchase access. Tap Subscribe to purchase access, or tap Preview to see a preview of the selected channel.

NASCAR Mobile 2014

NASCAR MOBILE is designed to bring you what you, the fans, want directly to your Android device. Follow NASCAR News, Video Highlights, and immerse yourself even further into the NASCAR experience with driver informational stats, plus more.
■ From home, tap Apps > NASCAR Mobile 2014.

NBA Game Time

The award-winning NBA Game Time is the official app to follow the NBA wherever you are.
■ From home, tap Apps > NBA Game Time.

eBay

At eBay, we work hard every day to build a world-class online shopping experience on Android the eBay app is packed full of features that make it easy to browse, buy, sell, and manage your eBay experience whenever and wherever you are.
■ From home, tap Apps > eBay.
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Eureka Offers

Eureka is a unique, convenient, feature-packed shopping companion that provides discount opportunities for major brands and local merchants, all under one roof. Eureka provides unbeatable deals with a clean, easy-to-use package, with powerful features. Take advantage of discounts from major brands and local merchants, share your favorite deals with friends and family, access loyalty cards, and create/manage personalized product lists.
■ From home, tap Apps > Eureka Offers.
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Web and Data

The following topics address your phone’s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging, Applications and Entertainment, and
Tools and Calendar.
Your phone’s data capabilities let you wirelessly access the Internet or your corporate network through a variety of connections, including:

Wi-Fi

Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot”.
The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.

Turn Wi-Fi On or Off

When Wi-Fi is turned on, your device will notify you of available Wi-Fi networks, and you can connect to the Wi-Fi networks. Turn Wi-Fi off when not in use, to conserve battery power.
1. From home, tap Apps > Settings.
2. Tap Wi-Fi, and then tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi on or off.
Note: You can also turn Wi-Fi on or off from the Notification panel. Drag down from the top of the screen, and then tap Wi-Fi.

Turn Wi-Fi On and Connect to a Wireless Network

By default, your phone’s Wi-Fi feature is turned off. Turning Wi-Fi on makes your phone able to discover and connect to compatible in-range Wi-Fi networks (or WAPs - wireless access points).
Turn Wi-Fi On
1. From home, tap Apps > Settings > Wi-Fi.
2. Tap the ON/OFF switch to turn Wi-Fi on.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks.
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Scan and Connect to a Wi-Fi Network
1. From home, tap Apps > Settings > Wi-Fi.
2. The network names and security settings (Open network or Secured) of detected Wi-Fi networks
are displayed.
When you select an open network, you will be automatically connected to the network.  When you select a secured network, you will need to enter the wireless password to connect
to the network. Enter the password and tap Connect. You can use the show password option to display the password as you enter it.
Add a New Wi-Fi Network Manually
1. From home, tap Apps > Settings > Wi-Fi.
2. Tap Add Wi-Fi network.
3. Enter the Network SSID. This is the name of the Wi-Fi network.
4. Tap the Security field and select the security method used by the Wi-Fi network. If a password is
required, enter it in the Enter password field.
5. Tap Connect to store the new information and connect to the Wi-Fi network.
Note: The next time your phone connects to a previously accessed or secured wireless network, you won’t be prompted to enter the wireless password again, unless you reset your phone back to its factory default settings.
Connect to a Different Wi-Fi Network
The following information is designed to help you connect your device to a different Wi-Fi network.
1. From home, tap Apps > Settings > Wi-Fi.
2. Detected Wi-Fi networks are displayed. To manually scan for available Wi-Fi networks, on the
Wi-Fi settings screen, tap Menu > Scan.
3. Tap another Wi-Fi network to connect to it.
Note: If the wireless network you want to connect to is not in the list of detected networks, scroll down the screen, and tap Add Wi-Fi network. Enter the wireless network settings and tap Connect.
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Internet

Your phone’s Internet browser gives you full access to both mobile and traditional websites on the go, using your phone’s 3G or 4G mobile data or Wi-Fi connections.
■ From home, tap Internet.
Note: The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page.

Chrome

Use Chrome for Mobile to browse fast and sign in to bring your Chrome experience from your computer, anywhere you go.
For more information, visit google.com/intl/en/chrome/browser/mobile/.
■ From home, tap Apps > Google > Chrome.

Data Services General Information (Sprint Spark LTE and 3G Networks)

The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request.

Sprint Spark LTE

The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to Sprint Spark, you need to be in an area covered by the Sprint Spark enhanced LTE network.
For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage.
Note: The availability and range of the network depends on a number of factors, including your distance to the base station and infrastructure and other objects through which the signal passes.
Set Your Network Options
1. From home, tap Apps > Settings > More networks > Mobile networks >
Network mode.
2. Select LTE/CDMA or Automatic. The phone will scan for the best available Sprint network and
will automatically connect to it.
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Icon
Description
3G Coverage. The phone is connected to the Sprint 3G network.
3G network in use. The icon spins when your phone is scanning and connecting.
Sprint Spark LTE Coverage: The phone is connected to the Sprint Spark
enhanced LTE network. The icon spins when your phone is scanning and connecting.
When your phone is connected to the Sprint Spark enhanced LTE network, the Sprint Spark icon appears in the status bar.
Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it.

Your User Name

When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com”. (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide Sprint Network. Your user name is automatically programmed into your phone. You don’t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.
1. From home, tap Apps > Settings > System Update.
2. Tap Update Profile.

Data Connection Status and Indicators

Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used:

Hotspot

Use the Hotspot feature to share your phone’s data connection with other devices via Wi-Fi.
Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at
sprint.com/mysprint or access your account via Sprint Zone (tap Apps > Sprint Zone) to learn more.
Note: Turning on Hotspot on will disable your phone's connection to other Wi-Fi networks. Note: Using the Hotspot feature consumes battery power and uses data services
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Turn Hotspot On or Off

To conserve battery life, turn Hotspot on when you need it and turn it off when you’re finished. You can
control Hotspot from Settings.
1. From home, tap Apps > Settings.
2. Tap Hotspot, and then tap the ON/OFF switch beside Hotspot to turn Hotspot on or off.

Connect a Device to Your Phone’s Hotspot

When you connect a device to your phone’s Hotspot feature, the device can access your phone’s
connection to the mobile data network.
1. From home, tap Apps > Settings.
2. Tap Hotspot, and then tap the ON/OFF switch beside Hotspot to turn Hotspot on.
3. On the other device, scan for Wi-Fi hotspots, and then select your phone’s hotspot.
Your phone’s Network SSID will appear in the list of available devices. To find your phone’s
Network SSID, go to Settings > Hotspot. The network SSID is displayed near the top of the screen.
4. At the prompt, enter your phone’s password.
Your phone uses WPA2 security, which requires a password. To find your phone’s password,
go to Settings > Hotspot, and look for the password in the connection instructions.

Virtual Private Networks (VPN)

From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network.

Prepare Your Phone for VPN Connection

Depending on the type of VPN, you may be required to enter your login credentials or install security
certificates before you can connect to your company’s local network. You can get this information from
your network administrator. To connect to a VPN, you must have Mobile data enabled, or your phone must be connected to a Wi-Fi
network. For information about setting up and using these connections on your phone, see Data Usage
Settings and Turn Wi-Fi On and Connect to a Wireless Network.
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Set a Screen Lock
Before setting up a VPN, you must set a screen lock to prevent access to your phone by unauthorized users. A PIN or password screen lock provides sufficient security to set up trusted credential storage.
1. From home, tap Apps > Settings.
2. Tap Lock screen > Screen lock.
3. Choose a screen lock, either PIN or Password.
4. Follow the prompts to configure the screen lock. For more information, see Screen Lock.

Add a VPN

Configure a connection to a VPN. You must have a PIN or Password screen lock set before adding a VPN.
Tip: You may need to contact your network administrator for some of the information needed to set up a VPN connection.
Add a Basic VPN
From home, tap Apps > Settings. 1.
Tap More networks > VPN > Basic VPN.
2.
Tap Add to configure options: 3.
Name: Enter the name of the VPN.  Type: Choose the type of VPN.  Server address: Enter the address for the VPN server.  PPP Encryption (MPPE): Tap to enable, if applicable for the VPN.  Show advanced options:
• DNS Search domains
• DMS servers
• Forwarding routes
Tap Save to save the VPN settings. 4.
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Add an Advanced IPsec VPN
1. From home, tap Apps > Settings.
2. Tap More networks > VPN.
3. Tap Add to configure options:
VPN connection name: Enter the name of the VPN.  IPsec connection type: Choose the type of VPN.  Gateway: Enter the IP address or DNS name.  Identity: Enter the Key ID.  Pre-shared key: Enter the PSK.  Show advanced options: Tap to set other options, depending on the type of VPN.
• Extended authentication
• Aggressive mode
• Perfect forward secrecy (PFS)
• Disable split tunneling
• Algorithm suite
• IKE groups
• IKE lifetime
• IPsec lifetime
• Connection attempt timeout
4. Tap Save to save the VPN.

Connect to a VPN

Connect to a VPN that’s already set up on your phone.
1. From home, tap Apps > Settings.
2. Tap More networks > VPN.
3. In the VPNs section, tap a VPN.
4. Follow the prompts to enter your login credentials, and connect. When you are connected, the
VPN connected icon appears in the notification area of the title bar.
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Disconnect from a VPN

The following describes how to disconnect from a VPN connection.
1. Touch and hold the title bar, and then drag down to open the Notification panel.
2. Tap the VPN connection to return to the VPN settings screen, and then tap the VPN connection
to disconnect from it.
When your phone has disconnected from the VPN, the VPN disconnected icon displays in the notification area of the title bar.
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