Get Started .................................................................................................................................................... 1
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 1
Remove the Back Cover ............................................................................................................... 2
Install the SIM Card ...................................................................................................................... 2
Install a Memory Card ................................................................................................................... 3
Install the Battery .......................................................................................................................... 4
Replace the Back Cover ............................................................................................................... 4
Activate Your Phone ............................................................................................................................. 6
Complete the Setup .............................................................................................................................. 7
Set Up Voicemail ................................................................................................................................... 8
Sprint Account Information and Help .................................................................................................... 8
Your Phone’s Layout ........................................................................................................................... 11
Features ...................................................................................................................................... 11
Turn Your Phone On and Off .............................................................................................................. 13
Turn Your Screen On and Off ............................................................................................................. 13
Features .............................................................................................................................................. 14
Motions and Gestures ................................................................................................................. 14
Air View ....................................................................................................................................... 14
Multi Window ............................................................................................................................... 15
Enter Text ............................................................................................................................................ 29
TOC i
Text Input Methods ..................................................................................................................... 29
Google Voice Typing ................................................................................................................... 30
Add a Contact ..................................................................................................................................... 47
Save a Phone Number ........................................................................................................................ 48
Edit a Contact ...................................................................................................................................... 48
Add or Edit Information for a Contact ......................................................................................... 48
Assign a Picture to a Contact ...................................................................................................... 48
Assign a Ringtone to a Contact .................................................................................................. 49
Link Contacts .............................................................................................................................. 49
Groups ................................................................................................................................................ 52
Apps and Entertainment .............................................................................................................................. 70
Google Play Store ............................................................................................................................... 70
Find and Install an App ............................................................................................................... 70
Create a Google Wallet Account ................................................................................................ 71
Open an Installed App ................................................................................................................ 71
Uninstall an App .......................................................................................................................... 71
Music Apps .......................................................................................................................................... 72
Google Play Music ...................................................................................................................... 72
Music ........................................................................................................................................... 73
Sprint Music Plus ........................................................................................................................ 76
Sprint Zone .......................................................................................................................................... 78
Sprint TV & Movies ............................................................................................................................. 78
TOC iv
NASCAR Mobile 2014......................................................................................................................... 79
NBA Game Time ................................................................................................................................. 79
Web and Data ............................................................................................................................................. 81
Turn Wi-Fi On or Off ................................................................................................................... 81
Turn Wi-Fi On and Connect to a Wireless Network .................................................................... 81
Internet ................................................................................................................................................ 83
Prepare Your Phone for VPN Connection .................................................................................. 85
Add a VPN .................................................................................................................................. 86
Connect to a VPN ....................................................................................................................... 87
Disconnect from a VPN ............................................................................................................... 88
Pictures and Video ...................................................................................................................................... 89
Camera ............................................................................................................................................... 89
Open the Camera ....................................................................................................................... 89
Take a Picture ............................................................................................................................. 90
Record Videos ............................................................................................................................ 90
Review Pictures and Videos from the Camera ........................................................................... 91
Configure the Camera ................................................................................................................. 92
Video ................................................................................................................................................. 100
TOC v
Tools and Calendar ................................................................................................................................... 101
Bluetooth ........................................................................................................................................... 101
Turn Bluetooth On or Off ........................................................................................................... 101
Connect a Bluetooth Headset or Car Kit ................................................................................... 101
Reconnect a Headset or Car Kit ............................................................................................... 102
Disconnect or Unpair from a Bluetooth Device ......................................................................... 102
Send Information Using Bluetooth ............................................................................................ 103
Send Information from Your Phone to Another Device ............................................................ 103
Receive Information Using Bluetooth ....................................................................................... 104
Google Now ...................................................................................................................................... 111
Google Search .................................................................................................................................. 112
Help ................................................................................................................................................... 112
My Files ............................................................................................................................................. 113
My Magazine ..................................................................................................................................... 113
Activity Zone ...................................................................................................................................... 114
S Health ............................................................................................................................................ 114
S Voice .............................................................................................................................................. 116
Sprint Family Wall ............................................................................................................................. 117
TOC vi
Sprint Fit Live .................................................................................................................................... 117
Help ................................................................................................................................................... 184
Activate This Device .......................................................................................................................... 185
System Update Settings ................................................................................................................... 185
About Device Settings ....................................................................................................................... 185
S Voice Settings ................................................................................................................................ 202
Copyright Information ................................................................................................................................ 204
Index .......................................................................................................................................................... 205
TOC xi
Get Started
The following topics give you all the information you need to set up your phone and Sprint service the first
time.
Your Phone at a Glance
The following illustration outlines your phone’s primary features.
Set Up Your Phone
Prior to use, it is necessary to install the SIM card, optional memory card (not included), and the battery.
Note:Your phone’s battery should have enough charge to turn the phone on and find a signal, complete
the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
Get Started 1
Remove the Back Cover
Carefully remove the back cover from the phone.
1. Remove the back cover using the slot on the top of your phone.
2. Carefully lift the cover.
Warning: Do not bend or twist the back cover excessively. Doing so may damage the cover.
Install the SIM Card
Follow these instructions to install the SIM card.
When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation,
your SIM card will be loaded with your subscription details, such as your PIN, available optional services,
and many others features.
Warning: The plug-in SIM card information and its contacts can be easily damaged by scratching or
bending, so be careful when handling, inserting, or removing the card. Keep all SIM cards out of reach of
small children.
Get Started 2
■ Carefully slide the SIM card into the SIM card socket (as shown) until the card locks into place.
Make sure that the card’s gold contacts face into the phone and that the upper-left angled corner
of the card is positioned as shown.
Caution: If the card is not inserted correctly, the phone will not detect the SIM card. Re-orient the card
back into the slot if the SIM is not detected.
Install a Memory Card
You can use an optional microSD or microSDHC memory card (not included) to expand available memory
space.
■ Carefully slide the memory card into the memory card socket (as shown) until the card locks into
place. Make sure that the card’s gold contacts face into the phone and that the card is positioned
as shown.
Get Started 3
Install the Battery
Follow these instructions for installing the battery.
■ Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
Replace the Back Cover
Follow these instructions for replacing the back cover.
■ Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.
Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand
between the rubber on the back of the cover and the sealing area.
Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to
30 minutes. Not shockproof. Covers must be tightly closed.
Get Started 4
Maintaining Water and Dust Resistance
This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of
protection) and the water resistance rating is 7 (water resistant up to 1 meter for up to 30 minutes).
Despite this classification, your device is not impervious to water damage in any situation. It is important
that all compartments are closed tightly.
Follow these tips carefully to prevent damage to the device.
● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.
● Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more
than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then
dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block
the microphone, earpiece, and speaker.
●When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom
of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as
possible.
●When making a call immediately after your device is wet, the microphone may have water in it
which may lower the volume that the other person will hear. After drying off the device, allow the
device to air-dry before making a call.
●The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or
receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise,
they may not provide protection from water and dust.
●Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it.
Note: The touchscreen may not be active in water.
Get Started 5
Charge the Battery
1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the USB
Charger/Accessory Port.
2. Plug the USB cable into the Charger/Accessory Port on the bottom of the phone.
3. Plug the other end of the USB cable into the Charging Head, and then plug the Charging Head
into an electrical outlet to charge your battery. Fully charging a battery may take up to three
hours.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you’re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
•Go to sprint.com/activate and complete the online instructions to activate your phone.
Get Started 6
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Note: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock
key cancels the activation process.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome
screen follow the prompts to set up features and preferences on your phone.
Note: In some cases, you may be able to complete the setup process before your phone has been
activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice and tap I
Agree to use Sprint Connections Optimizer, or tap Settings and uncheck the option if you do not wish to
use the Sprint Connections Optimizer.
1. At the Welcome screen, follow the onscreen instructions to configure your phone’s basic options,
such as language, date and time, Wi-Fi connections, location settings, etc.
Google Account: Many of your phone’s applications, such as Gmail, Google Maps, Google
Talk, and the Google Play Store, require a Google Account. To use these applications, you
must set up your Google Account on your phone. Complete the steps to sign in to your
current Google Account, or sign up for a new Google Account.
Samsung Account: Your Samsung Account is used for access to Samsung apps and
services, such as Samsung Hub, Samsung Apps, Samsung Link, and much more. Complete
the steps to sign in to your current Samsung Account, or sign up for a new Samsung
Account.
2. Tap Finish to complete setup.
You may see a series of informational or update screens. Follow the prompts to continue.
Note: During or after setup, you may see a SprintConnections Optimizer notice. Read the notice and
then tap I Agree to allow your phone to connect automatically to the best available data network,
including Wi-Fi. To turn Connections Optimizer off at any time, from home tap Apps >
Settings > More networks > Mobile networks > Connections optimizer and uncheck the
box. See Mobile Networks Settings for details.
Get Started 7
Set Up Voicemail
Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
Note: Voicemail Password – Sprint strongly recommends that you create a password when setting up
your voicemail to protect against unauthorized access. Without a password, anyone who has access to
your phone is able to access your voicemail messages.
1. From home, tap Phone.
If your screen is locked, press the Power/Lock key to turn on the display and then swipe your
screen in any direction. See Turn Your Screen On and Off.
2. Touch and hold
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Tip: You can also access and set up voicemail with the Visual Voicemail app. From home, tap Apps
> Voicemail, and then tap Personalize now.
to dial your voicemail number.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you sign on to
sprint.com/mysprint. (Click Sign in/Sign up and then click Sign up now. to get started.) If you are not the
account owner (if someone else receives the bill for your Sprint service), you can get a sub-account
password at sprint.com/mysprint.
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more
information on your voicemail password.
Get Started 8
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ring tones, screen savers, and
more.
From Your Sprint Phone
1. From home, tap Phone.
2. Do any of the following:
Tap
answers to other questions.
Tap
Tap
Note: For additional account information, you can access Sprint Zone from your device. From home, tap
Apps > Sprint Zone.
to access a summary of your Sprint service plan or to get
to make a payment.
to check minute usage and account balance.
Get Started 9
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or show times; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
1. From home, tap Phone.
2. Tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
1. From home, tap Phone
2. Tap .
Note: For more information or to see the latest in products and services, visit us online at
sprint.com/mysprint.
Get Started 10
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The following topics will introduce the basic functions
and features of your phone.
Your Phone’s Layout
This illustration outlines your phone’s basic layout.
Features
The following list defines the features listed in the above illustrations.
●LED Indicator: Glows or blinks in different colors to show status when the screen is turned off.
The LED glows red when charging, and blinks red when the battery is low; blinks blue when
there’s a new notification, or when you are recording voice with the screen turned off; and glows
green when the battery is fully charged and the phone is attached to a charger.
● Earpiece: Lets you hear the caller and automated prompts during calls.
● Proximity Sensor: Detects the presence of objects near the phone, such as when using air
gesture or motion settings. For example, while talking on the phone the sensor detects when it’s
near your ear and turns off the screen to prevent accidental key presses.
●Light Sensor: Detects the ambient light level, such as when setting screen brightness when
Automatic brightness is enabled, and when using the Camera.
●Front Camera: Allows you to take pictures and videos of yourself.
Phone Basics 11
●Power/Lock Key: Turns the phone on or off, turn the screen on or off, or lock the screen. Press
and hold for a Device options menu, where you can turn the phone off or restart it, or for easy
access to Airplane mode, Emergency Mode, and to Mute, Vibrate, and Sound modes.
●Back Key: Returns to the previous screen, or close a dialog box, options menu, the Notification
panel, or onscreen keyboard.
● Home Key: Returns to the Home screen.
● Recent Apps: Displays a list of apps you’ve used recently. Press and hold to configure the home
screen.
●Volume Key: Adjusts the volume of your phone’s sounds. From the home screen, press to adjust
master volume. During calls or playback, press to adjust volume. Press to mute the ringtone of an
incoming call.
●3.5 mm Headset Jack: Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
●Microphones: Allow other callers to hear you when you are using the speakerphone, and
captures sound during recording.
●Temperature and Humidity Sensor: Monitors both temperature and humidity conditions. This is
used to calculate calories burned within S Health.
● Infrared Transmitter: Controls other devices, such as a TV.
● Heart Rate Sensor: Measures your heart rate when you hold your finger over the sensor, for use
with apps like S Health®.
●USB Charger/Accessory Port: Connects the phone charger/USB cable (included) and other
optional accessories (not included).
●Speaker: Plays ringtones and sounds. The speaker also lets you hear the caller’s voice in
speakerphone mode.
●Flash: Helps illuminate subjects in low-light environments when the camera is focusing and
capturing a photo or video.
● Camera: Takes pictures and record videos.
CAUTION: Inserting an accessory into the incorrect jack may damage the phone.
Phone Basics 12
Turn Your Phone On and Off
Use the Power/Lock key to turn the phone on or off.
Turn the Phone On
■ Press and hold the Power/Lock key.
Turn the Phone Off
1. Press and hold the Power/Lock key to display the device options menu.
2. Tap Power off > OK to turn the phone off.
The screen remains blank while your phone is off. If the phone is off during charging, the screen displays
a charging animation.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it
when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again
will turn on the screen and display the lock screen.
To save battery power, the phone automatically turns off the screen (times out) after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen
is off.
Note: For information on how to adjust the time before the screen turns off, see Screen Timeout.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
2. Unlock the screen:
If you are using the default screen lock, swipe the screen in any direction to unlock it.
If you have set up a screen lock, use your screen lock. See Screen lock.
Phone Basics 13
Features
Your phone offers new features for using gestures to interact with your phone.
Motions and Gestures
Control your phone by making specific gestures with your hand above the phone’s screen.
●Air browse: Scroll through pages, or move to the previous or next item, by moving your hand up
and down, or left and right, over the screen.
●Direct call: Call the contact whose recent call log, message, or contact details are displayed by
lifting the phone to your ear.
●Smart alert: Phone vibrates to alert you to missed calls and notifications that occurred since the
last time you picked up your phone.
●Mute/pause: Mutes incoming calls and pause playback by turning the phone screen-side down,
or by covering the screen with your hand. You can also use Smart pause, to have the phone
pause video playback when you look away from the screen.
●Capture screen: Creates a copy of the current screen by swiping the side of your hand across
the screen, from left to right or right to left. The screen shot is saved to the clipboard, and to the
Screenshots folder.
Enable Motions and Gestures
■ From home, tap Apps > Settings > Motions and gestures.
Air View
Hover your finger over items on the screen to display more information.
●Information preview: Hover over items to display information previews, extended text, or
enlarged images, depending on the type of item. For example, you can hover your finger over an
event in Calendar to see event details, or hover over an album in Gallery to view the pictures in
the album. You can also hover your finger over a progress bar when playing a video, to preview a
scene and see elapsed time.
●Webpage magnifier: Hover over a webpage to magnify the content under your finger.
Configure Air View
Enable Air View features, and learn about using them.
■ From home, tap Apps > Settings > Air View.
Phone Basics 14
Multi Window
Use two apps on the same screen, in separate, resizable windows.
Turn Multi Window On or Off
Turn Multi window on or off in Settings.
1. From home, tap Apps > Settings > Multi window.
2. Tap the ON/OFF switch beside Multi window to enable or disable the option.
Display Multi Window
After you turn Multi window on in Settings, you can control whether the Multi window tray displays on the
screen, for easy access to its features.
By default, the Multi window tray tab displays on the left side of the screen. You can drag the tab along
the side of the screen, or tap the tab to open Multi Window, and then drag Multi window to the right side
of the screen, or the bottom.
■ To display the Multi window tab, touch and hold Back.
Work with Multi Window
After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from
Multi window, or drag an app to the screen to run multiple apps at the same time.
The apps display together on a split screen. You can switch between the apps, adjust the size of their
display on the screen, and copy information from one app to the other.
Phone Basics 15
1. Tap the Multi window tab to display the tray, and then drag apps to the windows.
2. You can also use these Multi window options:
Adjust the Size of Apps in Multi Window: Drag the border between the windows to a new
position.
Multi Window Toolbar: Tap the circle at the center of the border between the windows to
display the Multi window toolbar:
Switch window positions: Switches the position of the app windows on the screen.
Drag text or a screenshot: Enables drag and drop. In selected apps, you can you can tap
text in a window, or tap the window, and then drag to copy content to the app in the other
window.
Close a window: Closes the active window. The active window is the window you touched
last.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or other items, simply tap them with your finger.
Phone Basics 16
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Phone Basics 17
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 18
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