Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
If you have questions about an app provided with the device, contact a Samsung Service
Centre. For user-installed apps, contact service providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, tap
→
Battery info
.
Settings
→
About device
4
Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Package contents
Check the product box for the following items:
•
Device
•
Quick start guide
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
5
Basics
Microphone
Device layout
Receiver
Front camera
Touchscreen
Home key (Fingerprint
recognition sensor)
Recents key
Headset jack
Microphone
Proximity sensor
Power key
SIM card / Memory card
tray
Back key
Loud speaker
Multipurpose jack
GPS antenna
Rear camera
Flash
Volume key
NFC antenna
Main antenna
6
Basics
Keys
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
KeyFunction
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
•
Tap to open the list of recent apps.
Recents
•
Tap and hold to launch the split screen view.
•
Press to turn on the screen while the screen is locked.
Home
Back
Volume
•
Press to return to the Home screen.
•
Press and hold to launch a preset app.
•
Tap to return to the previous screen.
•
Tap and hold to access additional options for the current
screen.
•
Press to adjust the device volume.
7
Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable
1
into the multipurpose jack.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
Plug the USB power adaptor into an electric socket.
2
8
Basics
After fully charging, disconnect the device from the charger. First unplug the charger
3
from the device, and then unplug it from the electric socket.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Viewing the remaining charging time
While charging, open the Home screen and tap
The actual charging time may vary depending on the status of your device and the
charging conditions. The remaining charging time may not be displayed when you
charge the device in very cold or very hot conditions.
Settings
→
Battery and storage
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the Smart manager.
•
When you are not using the device, switch to sleep mode by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate the Wi-Fi feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced, such as emails.
→
Battery
.
•
Decrease the backlight time.
•
Decrease the screen brightness.
9
Basics
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Fast charging
The device has a built-in fast charging feature. You can use this feature to charge the battery
more quickly while the device or its screen is turned off.
About Fast charging
•
Fast charging uses battery charging technology that charges the battery faster by
increasing the charging power. The device supports Samsung’s Adaptive fast charging
feature.
•
To use Fast charging on your device, connect it to a battery charger that supports
Adaptive fast charging.
10
Basics
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
•
While charging the battery when the device is turned off, the icon appears on the
screen.
•
You cannot use the fast charging feature when the screen is turned on. Turn off the
screen to increase the charging speed.
If the fast charging feature is not activated, on the Home screen, tap
→
storage
Battery
If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically. This is a normal operating condition to prevent damage to
the device.
, and then tap the
Fast cable charging
switch to activate it.
Settings
→
Battery and
Power saving mode
Save the battery power by limiting the device’s functions.
On the Home screen, tap
mode
To automatically activate power saving mode when the remaining battery power reaches the
preset level, tap
, and then tap the switch to activate it.
Start power saving
Settings
→
Battery and storage
and select an option.
→
Battery
→
Power saving
Ultra power saving mode
Use this mode to extend the device’s battery power. In ultra power saving mode, the device
performs the following:
•
Displays colours on the screen as grey tones.
•
Restricts the available apps to essential and selected apps only.
•
Deactivates the mobile data connection when the screen turns off.
•
Deactivates the Wi-Fi and Bluetooth features.
On the Home screen, tap
mode
To deactivate ultra power saving mode, tap
, and then tap the switch to activate it.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Settings
→
Battery and storage
MORE
→
→
Battery
Turn off Ultra power saving mode
→
Ultra power saving
.
11
Basics
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
In some areas, data transfer speeds may be slower if two SIM cards are inserted in
the device than when one SIM card is inserted.
•
Some LTE services may not be available depending on the service provider. For
more information about service availability, contact your service provider.
123
4
12
Basics
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the tray gently from the tray slot.
2
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
3
downwards.
Place the primary SIM or USIM card on the tray 1 (
on the tray 2 (
2 ).
2
1
Tray 1
•
The phone cannot support two CDMA cards at the same time in China.
•
When you insert the China Telecom (CTC) card and your other service provider’s
SIM card on your device, the CTC card will automatically connect to a 4G network
and the other SIM card will connect to a 2G network. If you use your other SIM card
for the 4G network, your CTC card will connect to a 2G network.
1 ) and the secondary SIM or USIM card
Tray 2
Insert the tray back into the tray slot.
4
Carefully insert the tray to prevent the SIM cards from leaving or falling out of the tray.
13
Basics
Correct card installation
Nano-SIM card
Nano-SIM card
•
Use only a nano-SIM card.
•
You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Nano-SIM card
microSD card
Removing the SIM or USIM card
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
Insert the tray back into the tray slot.
4
14
Basics
Using dual SIM or USIM cards
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
On the Home screen, tap
the switch to activate it.
If both cards are activated, you can receive calls and messages on each card. However,
if you are on a call using one card, the other card cannot be used to receive new calls.
These situations apply to voice calls only.
Settings
→
SIM card manager
Customising SIM or USIM cards
On the Home screen, tap
access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
•
Network mode
: Change the display name of the SIM or USIM card.
Settings
: Select a network type to use with the SIM or USIM card.
→
SIM card manager
Setting preferred SIM or USIM cards
. Select a SIM or USIM card and tap
and select a SIM or USIM card to
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap
your cards in
Preferred SIM card
Settings
.
→
SIM card manager
and set the feature preferences for
15
Basics
Memory card (microSD card)
Installing a memory card
Your device accepts memory cards with maximum capacities of 128 GB. Depending on the
memory card manufacturer and type, some memory cards may not be compatible with your
device.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device asks to reformat the
memory card.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
123
→
SD card
folder.
4
16
Basics
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be
disabled.
Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.
3
Tray 1
Insert the tray back into the tray slot.
4
Tray 2
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
On the Home screen, tap
Unmount
Insert the ejection pin into the hole on the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the memory card.
3
.
Settings
→
Battery and storage
→
Storage
→
SD card
→
Insert the tray back into the tray slot.
4
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
17
Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
On the Home screen, tap
→
FORMAT
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Settings
→
Battery and storage
→
Storage
→
SD card
→
Format
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
Restarting the device
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Volume Down key
Power key
18
Basics
Touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with your finger.
Tapping and holding
Tap and hold an item or the screen for more than 2 seconds to access available options.
19
Basics
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
Swiping
Swipe to the left or right on the Home screen to view other panels. Swipe upwards or
downwards to scroll through a webpage or a list of items, such as contacts.
20
Basics
Spreading and pinching
Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, icons for all apps, and more.
To view other panels, swipe to the left or right.
A widget
An app
Screen indicators
Favourite apps
21
Basics
Home screen options
On the Home screen, tap
the available options. Alternatively, on the Home screen, tap and hold an empty area.
Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can
also set the Home screen wallpaper, add widgets to the Home screen, and more.
•
Wallpapers
•
Widgets
app functions to provide information and convenient access on your Home screen. Tap
and hold a widget, and then drag it to the Home screen.
•
Themes
and wallpapers, will change depending on the selected theme.
•
Home screen settings
Home screen. Display all apps on the Home screen or on a separate Apps screen.
: Change the wallpaper settings for the Home screen and the locked screen.
: Add widgets to the Home screen. Widgets are small apps that launch specific
: Change the device’s theme. Visual elements of interface, such as colours, icons,
Settings
: Change the size of the grid to display more or less items on the
→
Home screen and themes
→
Home screen
to access
22
Basics
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
Move apps
at the top of the
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
On the Home screen, tap and hold an app, and then drag it over another app.
1
Drop the app when a folder frame appears around the apps.
2
A new folder containing the selected apps will be created.
Tap
3
To move apps from a folder to the Home screen, tap the folder, and then drag an app to the
Home screen.
Enter folder name
To add more apps to the folder, tap
an app by dragging it to the folder on the Home screen.
and enter a folder name.
, tick the apps, and then tap
23
ADD
. You can also add
Basics
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to
the screen.
To set a panel as the main Home screen, tap
.
Remove
.
at the top of
Aligning items
You can organise items on the Home screen when they are scattered on the screen.
On the Home screen, tap and hold an empty area, and then tap
be aligned and straightened.
ALIGN ITEMS
. Your icons will
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
IconMeaning
No signal
/
/
/
/
Signal strength
Currently accessing SIM or USIM card
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
24
Basics
IconMeaning
GPS activated
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with
Press the Power key or the Home key and swipe in any direction to unlock the screen.
To change the screen lock method, on the Home screen, tap
Swipe
, the default screen lock method.
Settings
→
Lock screen and
fingerprints
→
Screen lock type
, and then select a method.
25
Basics
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can
protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
•
Pattern
•
PIN
•
Password
the screen.
•
None
•
Fingerprints
recognition for more information.
: Swipe in any direction on the screen to unlock it.
: Draw a pattern with four or more dots to unlock the screen.
: Enter a PIN with at least four numbers to unlock the screen.
: Enter a password with at least four characters, numbers, or symbols to unlock
: Do not set a screen lock method.
: Register your fingerprints to unlock the screen. Refer to Fingerprint
•
If the unlock code is forgotten, take the device to a Samsung Service Centre to
reset it.
•
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Home screen,
Settings
tap
Auto factory reset
→
Lock screen and fingerprints
switch to activate it.
→
Secure lock settings
and tap the
Notification panel
Using the notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
26
Basics
Quick setting buttons
You can use the following functions on the notification panel.
Adjust the brightness and view
the current data usage.
Tap a notification and perform
various actions.
Access the notification settings.
Launch Settings.
SIM and USIM card feature
preferences. Tap to access the
SIM card manager.
Clear all notifications.
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons
area, or swipe downwards on the screen to view more buttons. To view more detailed
settings, tap and hold a button.
EDIT
To rearrange buttons, swipe downwards on the screen and tap
. Then, tap and hold a
button and drag it to another location.
S Finder
Search for a wide variety of content with a keyword.
Searching for content on the device
Open the notification panel, swipe downwards on the screen and tap
Enter a keyword in the search field or tap
To get more refined results, tap
Filter
under the search field, and then select filter details.
and say a keyword.
S Finder
.
Setting search categories
You can set search categories to search for content in specific search fields.
Tap
MORE
→
Select search locations
and select categories.
27
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