Samsung SM-C5000 User Guide

User Manual

SM-C5000

English (HK). 07/2016. Rev.1.0

www.samsung.com/hk

Table of Contents

Basics

4 Read me first

5 Package contents

6 Device layout

8 Battery

12 SIM or USIM card (nano-SIM card)

15 Memory card (microSD card)

17 Turning the device on and off

18 Touchscreen

20 Home screen

26 Lock screen

27 Notification panel

28 Entering text

31 Screen capture

32 Opening apps

Applications

45 Installing or uninstalling apps

47 Phone

50 Contacts

52 Messages

55 Internet

56 Email

57 Camera

66 Gallery

69 Game Launcher

72 S Planner

73 S Health

76 S Voice

77 Voice Recorder

79 My Files

32 Multi window

36 Samsung account

37 Transferring data from your previous

device

39 Device and data management

42 Quick connect

43 Sharing features

44 Emergency mode

80 Memo

80 Clock

82 Calculator

83 Radio

84 Google apps

Table of Contents

Settings

86 Introduction

86 Wi-Fi

88 Bluetooth

89 Flight mode

90 Mobile hotspot and tethering

91 Data usage

91 SIM card manager

92 Mobile networks

92 NFC and payment

94 More connection settings

96 Smart Manager

98 Applications

98 Sounds and vibrations

99 Notifications

Appendix

114 Troubleshooting

99 Do not disturb

99 Display

100 Advanced features

101 Wallpaper

101 Themes

101 Home screen

102 Lock screen and security

106 Privacy and safety

109 Easy mode

109 Accessibility

110 Accounts

111 Google

111 Backup and reset

112 Language and input

112 Battery

113 Storage

113 Date and time

113 User manual

113 About device

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

About device

→

Battery info

Settings

→

Basics

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

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Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

•

Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Microphone

Device layout

Receiver

Front camera

Touchscreen

Home key (Fingerprint

recognition sensor)

Recents key

Headset jack

Microphone

Proximity sensor

Power key

SIM card / Memory card tray

Back key

Loud speaker

Multipurpose jack

GPS antenna

Rear camera

Flash

Volume key

NFC antenna

Main antenna

Basics

Keys

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Key Function

•

Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

•

Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

•

Press to turn on the screen while the screen is locked.

Home

Back

Volume

•

Press to return to the Home screen.

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Press and hold to launch

•

Tap to return to the previous screen.

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Tap and hold to access additional options for the current screen.

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Press to adjust the device volume.

Google

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable

into the multipurpose jack.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Basics

Viewing the remaining charging time

While charging, open the Home screen and tap

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Battery

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

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Optimise the device using the Smart manager.

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When you are not using the device, switch to sleep mode by pressing the Power key.

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Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

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Deactivate auto-syncing of apps that need to be synced, such as emails.

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Decrease the backlight time.

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Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

Basics

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

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While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can use this feature to charge the battery more quickly while the device or its screen is turned off.

About Fast charging

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Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature.

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To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery.

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While charging the battery when the device is turned off, the screen.

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You cannot use the fast charging feature when the screen is turned on. Turn off the screen to increase the charging speed.

icon appears on the

If the fast charging feature is not activated, on the Home screen, tap

Battery

, and then tap the

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Fast cable charging

switch to activate it.

Apps

→

Settings

→

Basics

Power saving mode

Save the battery power by limiting the device’s functions.

On the Home screen, tap the switch to activate it.

To automatically activate power saving mode when the remaining battery power reaches the preset level, tap

Start power saving

Apps

→

Settings

and select an option.

→

Battery

→

Power saving mode

, and then tap

Ultra power saving mode

Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following:

•

Displays colours on the screen as grey tones.

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Restricts the available apps to essential and selected apps only.

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Deactivates the mobile data connection when the screen turns off.

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Deactivates the Wi-Fi and Bluetooth features.

On the Home screen, tap then tap the switch to activate it.

Apps

→

Settings

→

Battery

→

Ultra power saving mode

, and

To deactivate ultra power saving mode, tap

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.

→

Disable Ultra power saving mode

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

•

Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

1 2 3

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

Basics

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

downwards.

Place the primary SIM or USIM card on the tray 1 ( on the tray 2 (

2 ).

Tray 1

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

Insert the tray back into the tray slot.

1 ) and the secondary SIM or USIM card

Tray 2

Correct card installation

Nano-SIM card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

Nano-SIM card

microSD card

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Basics

Remove the SIM or USIM card.

Insert the tray back into the tray slot.

Using dual SIM or USIM cards

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap and tap the switch to activate it.

Customising SIM or USIM cards

On the Home screen, tap card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

SIM card manager

→

SIM card manager

. Select a SIM or USIM card

and select a SIM or USIM

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap preferences for your cards in

Apps

→

Settings

Preferred SIM card

→

SIM card manager

and set the feature

Basics

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory appears in the

My Files

1 2 3

→

SD card

folder.

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Insert the tray back into the tray slot.

Tray 2

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap Alternatively, tap

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Apps

next to

→

Settings

SD card

→

Storage

→

SD card

→

Unmount

Insert the tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Basics

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

Apps

→

Settings

→

Storage

→

SD card

→

Format

→

FORMAT

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Basics

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Basics

Dragging

To move an item, tap and hold it and drag it to the target position.

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Basics

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right.

A widget

An app

News screen indicator. View the

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with

Press the Power key or the Home key and swipe in any direction to unlock the screen.

To change the screen lock method, on the Apps screen, tap

→

security

When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

Screen lock type

Swipe

, the default screen lock method.

, and then select a method.

Settings

→

Lock screen and

•

Swipe

•

Pattern

•

Password

the screen.

•

None

•

Fingerprints

recognition for more information.

: Swipe in any direction on the screen to unlock it.

: Draw a pattern with four or more dots to unlock the screen.

: Enter a PIN with at least four numbers to unlock the screen.

: Enter a password with at least four characters, numbers, or symbols to unlock

: Do not set a screen lock method.

: Register your fingerprints to unlock the screen. Refer to Fingerprint

•

If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it.

•

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. On the Apps screen,

Settings

tap

Auto factory reset

→

Lock screen and security

switch to activate it.

→

Secure lock settings

and tap the

Basics

Launch Settings.

Notification panel

Using the notification panel

When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.

To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

You can use the following functions on the notification panel.

Quick setting buttons

Launch Quick connect.

Tap a notification and perform

various actions.

Access the notification settings.

View more quick setting buttons.

Adjust the brightness.

SIM and USIM card feature preferences. Tap to access the SIM card manager.

Clear all notifications.

Using quick setting buttons

Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area, or tap

To rearrange buttons, tap location.

to view more buttons. To view more detailed settings, tap and hold a button.

→

EDIT

. Then, tap and hold a button and drag it to another

Basics

Additional keyboard functions

S Finder

Search for a wide variety of content with a keyword.

Searching for content on the device

Open the notification panel and tap →

Enter a keyword in the search field or tap

To get more refined results, tap

Filter

under the search field, and then select filter details.

S Finder

and say a keyword.

Setting search categories

You can set search categories to search for content in specific search fields.

Tap

→

Select search locations

and select categories.

Entering text

Keyboard layout

A keyboard appears automatically when you enter text to send messages, create memos, and more.

Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Enter symbols.

Enter numbers.

Changing the input language

Tap →

Add input languages

Hide the keyboard.

Delete a preceding character.

Break to the next line.

Change the input language.

Enter a space.

, and then select the languages to use. Tap the input

language key to switch between the input languages.

Basics

Changing the keyboard layout

Tap , select a language under use.

3x4 keyboard

corresponding key repeatedly until the desired character appears.

, a key has three or four characters. To enter a character, tap the

Languages and types

Additional keyboard functions

•

: Add an item from the clipboard.

•

→

CANGJIE

→

STROKE

you are unsure about which stroke to enter.

→

HALF-SCREEN HANDWRITING

handwriting mode.

This feature may not be available depending on the region or service provider.

: Switch to the qwerty keyboard.

: Switch to stroke mode. Tap stroke keys to enter a character. Tap when

, and then select a keyboard layout to

FULL-SCREEN HANDWRITING

: Switch to

•

: Enter text by voice.

Change the voice input settings.

•

: Enter emoticons.

: Open the text editing panel.

: Change the keyboard settings.

Delete a preceding character.

Start or pause entering text by voice.

Basics

Copying and pasting

Tap and hold over text.

Drag or to select the desired text, or tap

Tap

Copy

Cut

The selected text is copied to the clipboard.

Tap and hold where the text is to be inserted and tap

To paste text that you have previously copied, tap

Select all

Clipboard

to select all text.

Paste

and select the text.

Dictionary

Look up definitions for words while using certain features, such as when browsing webpages.

Tap and hold over a word that you want to look up.

If the word you want to look up is not selected, drag

Tap

Dictionary

on the options list.

or to select the desired text.

If a dictionary is not preinstalled on the device, tap dictionary to download it.

View the definition in the dictionary pop-up window.

To switch to the full screen view, tap definitions. In the detailed view, tap

Search Web

to use the word as a search term.

. Tap the definition on the screen to view more

to add the word to your favourite words list or tap

Manage dictionaries

→ next to a

+ 90 hidden pages