Samsung SM-B780AZKAATT Health and Safety Guide

MOBILE PHONE

Health and Safety and Warranty Guide

Please read this manual before operating your

device and keep it for future reference.

GH68-41526A

Warning!

This product contains chemicals known to the State of California to cause cancer and
reproductive toxicity.

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of
Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited
to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to
Samsung and protected under federal laws, state laws, and international treaty provisions.
Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable),
patents, trade secrets, copyrights, software, computer programs, and related documentation
and other works of authorship. You may not infringe or otherwise violate the rights secured by
the Intellectual Property. Moreover, you agree that you will not (and will not attempt to)

B780A_HS_English_PS_073114_F2

modify, prepare derivative works of, reverse engineer, decompile, disassemble, or otherwise
attempt to create source code from the software. No title to or ownership in the Intellectual
Property is transferred to you. All applicable rights of the Intellectual Property shall remain
with SAMSUNG and its suppliers.

Open Source Software

Some software components of this product incorporate source code covered under GNU
General Public License (GPL), GNU Lesser General Public License (LGPL), OpenSSL License,
BSD License and other open source licenses. To obtain the source code covered under the
open source licenses, please visit:

http://opensource.samsung.com

.

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE
ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND
SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF
THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE,
SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE
INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION,

SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS
WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF
ANTICIPATED PROFITS OR BENEFITS.

Modification of Software

SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY
YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM
SOFTWARE.

USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND
APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO
DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.

IF YOUR CARRIER PROHIBITS THIS, IF YOU ATTEMPT TO DOWNLOAD SOFTWARE ONTO THE
DEVICE WITHOUT AUTHORIZATION, YOU WILL BE NOTIFIED ON THE SCREEN THAT
UNAUTHORIZED SOFTWARE HAS BEEN DETECTED. YOU SHOULD THEN POWER DOWN THE
DEVICE AND CONTACT YOUR CARRIER TO RESTORE THE DEVICE TO THE CARRIER
AUTHORIZED SETTINGS.

Diagnostic Software

This device is equipped with diagnostic software reporting usage and performance
information used solely to deliver improved network quality and overall device experience to
AT&T customers. Please refer to your AT&T Wireless Customer Agreement and/or the AT&T
Privacy Policy (

www.att.com/privacy

) for more information.

Samsung Telecommunications America (STA), LLC

Address:
1301 E. Lookout Drive
Richardson, TX 75082

Phone: 1-800-SAMSUNG (726-7864)
Phone: [phone]-HELP (4357)

Internet Address:
www.samsung.com

©

2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of

Samsung Electronics Co., Ltd.
Do you have questions about your Samsung Mobile Device?

For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated
Response System) at:
www.samsung.com/us/support

Table of Contents

Section 1: Health and Safety Information ................................................ 3

Exposure to Radio Frequency (RF) Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specific Absorption Rate (SAR) Certification Information . . . . . . . . . . . . . . . . . . . 17

FCC Part 15 Information to User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Commercial Mobile Alerting System (CMAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Battery Use and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Samsung Mobile Products and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

UL Certified Travel Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Display / Touch-Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

GPS & AGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

1

Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Responsible Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices . . . . . . . . 58

Restricting Children's Access to Your Mobile Device . . . . . . . . . . . . . . . . . . . . . . 64

FCC Notice and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Other Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Section 2: Warranty Information ............................................................69

Standard Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

End User License Agreement for Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Section 3: Samsung Product Registration ...........................................101

Index .......................................................................................................102

2

Section 1: Health and Safety Information

This section outlines the safety precautions associated with using your phone. The terms
“mobile device” or “cell phone” are used in this section to refer to your phone.

information before using your mobile device

This device is capable of operating in Wi-Fi
requires that devices operating within 5.15-5.25 GHz may only be used indoors, not outside,
in order to avoid interference with Mobile Satellite Services (MSS). Therefore, this device is
restricted from being used outdoors when operating in frequencies between 5.15-5.25 GHz.

.

™

mode in the 2.4 and 5 GHz bands. The FCC

Health and Safety Information 3

Read this

Exposure to Radio Frequency (RF) Signals

The U.S. Food and Drug Administration (FDA) has published information for consumers
relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication
includes the following information:

Do cell phones pose a health hazard?

Many people are concerned that cell phone radiation will cause cancer or other serious
health hazards. The weight of scientific evidence has not linked cell phones with any health
problems.

Cell phones emit low levels of Radio Frequency (RF) energy. Over the past 15 years, scientists
have conducted hundreds of studies looking at the biological effects of the radio frequency
energy emitted by cell phones. While some researchers have reported biological changes

4

associated with RF energy, these studies have failed to be replicated. The majority of studies
published have failed to show an association between exposure to radio frequency from a
cell phone and health problems.

The low levels of RF cell phones emit while in use are in the microwave frequency range.
They also emit RF at substantially reduced time intervals when in the stand-by mode.
Whereas high levels of RF can produce health effects (by heating tissue), exposure to low
level RF that does not produce heating effects causes no known adverse health effects.

The biological effects of radio frequency energy should not be confused with the effects from
other types of electromagnetic energy.

Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays, can
ionize biological tissues. Ionization is a process where electrons are stripped away from their
normal locations in atoms and molecules. It can permanently damage biological tissues
including DNA, the genetic material.

Health and Safety Information 5

The energy levels associated with radio frequency energy, including both radio waves and
microwaves, are not great enough to cause ionization of atoms and molecules. Therefore, RF
energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible
light, infrared radiation (heat), and other forms of electromagnetic radiation with relatively
low frequencies.

While RF energy does not ionize particles, large amounts can increase body temperatures
and cause tissue damage. Two areas of the body, the eyes and the testes, are particularly
vulnerable to RF heating because there is relatively little blood flow in them to carry away
excess heat.

Research Results to Date: Is there a connection between RF and certain health
problems?

The results of most studies conducted to date say no. In addition, attempts to replicate and
confirm the few studies that have shown a connection have failed.

6

The scientific community at large therefore believes that the weight of scientific evidence
does not show an association between exposure to Radio Frequency (RF) from cell phones
and adverse health outcomes. Still the scientific community has supported additional
research to address gaps in knowledge. Some of these studies are described below.

Interphone Study

Interphone is a large international study designed to determine whether cell phones increase
the risk of head and neck cancer. A report published in the International Journal of
Epidemiology (June, 2010) compared cell phone usage for more than 5,000 people with brain
tumors (glioma and meningioma) and a similar number of healthy controls.

Results of this study did NOT show that cell phones caused brain cancer. In this study, most
people had no increased risk of brain cancer from using cell phones. For people with the
heaviest use of cell phones (an average of more than ½ hour per day, every day, for over 10
years) the study suggested a slight increase in brain cancer. However, the authors

Health and Safety Information 7

determined that biases and errors prevented any conclusions being drawn from this data.
Additional information about Interphone can be found at
www.iarc.fr/en/media-centre/pr/2010/pdfs/pr200_E.pdf.

Interphone is the largest cell phone study to date, but it did not answer all questions about
cell phone safety. Additional research is being conducted around the world, and the FDA
continues to monitor developments in this field.

International Cohort Study on Mobile Phone Users (COSMOS)

The COSMOS study aims to conduct long-term health monitoring of a large group of people to
determine if there are any health issues linked to long-term exposure to radio frequency
energy from cell phone use. The COSMOS study will follow approximately 300,000 adult cell
phone users in Europe for 20 to 30 years. Additional information about the COSMOS study
can be found at
www.ukcosmos.org/index.html

8

.

Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and
Adolescence (MOBI-KIDS)

MOBI-KIDS is an international study investigating the relationship between exposure to radio
frequency energy from communication technologies including cell phones and brain cancer
in young people. This is an international multi-center study involving 14 European and
non-European countries. Additional information about MOBI-KIDS can be found at
www.creal.cat/programes-recerca/en_projectes-creal/view.php?ID=39.

Surveillance, Epidemiology, and End Results (SEER) Program of the National
Cancer Institute

The National Cancer Institute (NCI) actively follows cancer statistics in the United States to
detect any change in rates of new cases for brain cancer. If cell phones play a role in risk for
brain cancer, rates should go up, because heavy cell phone use has been common for quite

Health and Safety Information 9

some time in the U.S. Between 1987 and 2005, the overall age-adjusted incidence of brain
cancer did not increase. Additional information about SEER can be found at
http://seer.cancer.gov/

Cell Phone Industry Actions

Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged
the cell phone industry to take a number of steps, including the following:

•

Support-needed research on possible biological effects of RF for the type of signal emitted by cell
phones;

•

Design cell phones in a way that minimizes any RF exposure to the user; and

•

Cooperate in providing users of cell phones with the current information on cell phone use and human
health concerns.

10

.

The FDA also is working with voluntary standard-setting bodies such as the Institute of
Electrical and Electronics Engineers (IEEE), the International Commission on Non-Ionizing
Radiation Protection (ICNIRP), and others to assure that safety standards continue to
adequately protect the public.

Reducing Exposure: Hands-Free Kits and Other Accessories

Steps to Reduce Exposure to Radio Frequency Energy

If there is a risk from being exposed to radio frequency energy (RF) from cell phones - and at
this point we do not know that there is - it is probably very small. But, if you are concerned
about avoiding even potential risks, you can take a few simple steps to minimize your RF
exposure.

•

Reduce the amount of time spent using your cell phone;

•

Use speaker mode or a headset to place more distance between your head and the cell phone.

Health and Safety Information 11

Hands-Free Kits

Hands-free kits may include audio or Bluetooth® headsets and various types of body-worn
accessories such as belt-clips and holsters. Combinations of these can be used to reduce RF
energy absorption from cell phones.

Headsets can substantially reduce exposure because the phone is held away from the head
in the user's hand or in approved body-worn accessories. Cell phones marketed in the U.S.
are required to meet RF exposure compliance requirements when used against the head and
against the body.

Because there are no known risks from exposure to RF emissions from cell phones, there is
no reason to believe that hands-free kits reduce risks. Hands-free kits can be used for
convenience and comfort. They are also required by law in many states if you want to use
your phone while driving.

12

Cell Phone Accessories that Claim to Shield the Head from RF Radiation

Because there are no known risks from exposure to RF emissions from cell phones, there is
no reason to believe that accessories which claim to shield the head from those emissions
reduce risks. Some products that claim to shield the user from RF absorption use special
phone cases, while others involve nothing more than a metallic accessory attached to the
phone.

Studies have shown that these products generally do not work as advertised. Unlike
“hands-free” kits, these so-called “shields” may interfere with proper operation of the
phone. The phone may be forced to boost its power to compensate, leading to an increase in
RF absorption.

Health and Safety Information 13

Children and Cell Phones

The scientific evidence does not show a danger to any users of cell phones from RF
exposure, including children and teenagers. The steps adults can take to reduce RF exposure
apply to children and teenagers as well.

•

Reduce the amount of time spent on the cell phone;

•

Use speaker mode or a headset to place more distance between the head and the cell phone.

Some groups sponsored by other national governments have advised that children be
discouraged from using cell phones at all. For example, The Stewart Report from the United
Kingdom made such a recommendation in December 2000. In this report, a group of
independent experts noted that no evidence exists that using a cell phone causes brain
tumors or other ill effects. Their recommendation to limit cell phone use by children was
strictly precautionary; it was not based on scientific evidence that any health hazard exists.

14

Additional information on the safety of RF exposures from various sources can be obtained
from the following organizations (updated 07/01/2014):

•

FCC RF Safety Program:

www.fcc.gov/oet/rfsafety/

•

Environmental Protection Agency (EPA):

www.epa.gov/radtown/wireless-tech.html

•

Occupational Safety and Health Administration (OSHA):
www.osha.gov/SLTC/radiofrequencyradiation/
(Note: This web address is case sensitive.)

•

National Institute for Occupational Safety and Health (NIOSH):
www.cdc.gov/niosh/

Health and Safety Information 15

•

World Health Organization (WHO):
www.who.int/peh-emf/en/

•

International Commission on Non-Ionizing Radiation Protection:
www.icnirp.de

•

Health Protection Agency:
www.hpa.org.uk/Topics/Radiation/

•

US Food and Drug Administration:
www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm

16

Specific Absorption Rate (SAR) Certification Information

Your wireless device is a radio transmitter and receiver. It is designed and manufactured not
to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government.

These FCC RF exposure limits are derived from the recommendations of two expert
organizations: the National Council on Radiation Protection and Measurement (NCRP) and the
Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations
were developed by scientific and engineering experts drawn from industry, government, and
academia after extensive reviews of the scientific literature related to the biological effects of
RF energy.

Health and Safety Information 17

The RF exposure limit set by the FCC for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate (SAR). The SAR is a measure of the rate
of absorption of RF energy by the human body expressed in units of watts per kilogram (W/
kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram
(1.6 W/kg).

The FCC SAR limit incorporates a substantial margin of safety to give additional protection to
the public and to account for any variations in measurements.

SAR tests are conducted using standard operating positions accepted by the FCC with the
phone transmitting at its highest certified power level in all tested frequency bands. Although
the SAR is determined at the highest certified power level, the actual SAR level of the phone
while operating can be well below the maximum reported value. This is because the phone is

18

designed to operate at multiple power levels so as to use only the power required to reach
the network. In general, the closer you are to a wireless base station antenna, the lower the
power output of the device.

Before a new model phone is available for sale to the public, it must be tested and certified to
the FCC that it does not exceed the SAR limit established by the FCC. Tests for each model
phone are performed in positions and locations (e.g. at the ear and worn on the body) as
required by the FCC. For body-worn operation, this device has been tested and meets FCC RF
exposure guidelines when used with an accessory that contains no metal and that positions
the mobile device a minimum of 1.5 cm from the body.

Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The
FCC has granted an Equipment Authorization for this mobile device with all reported SAR
levels evaluated as in compliance with the FCC RF exposure guidelines. This device has a

Health and Safety Information 19

FCC ID number: A3LSMB780A [Model Number: SM-B780A] and the specific SAR levels for
this device can be found at the following FCC website:
http://www.fcc.gov/oet/ea/

The SAR information for this device can also be found on Samsung’s website:
www.samsung.com/sar

SAR information on this and other model devices can be accessed online on the FCC's
website through

http://transition.fcc.gov/oet/rfsafety/sar.html
model, this site uses the device FCC ID number which is usually printed somewhere on the
case of the device. Sometimes it may be necessary to remove the battery pack to find the
number. Once you have the FCC ID number for a particular device, follow the instructions on

20

.

.

. To find information that pertains to a particular

the website and it should provide values for typical or maximum SAR for a particular phone.
Additional SAR information can also be obtained at
www.fcc.gov/encyclopedia/specific-absorption-rate-sar-cellular-telephones

.

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not
expressly approved by Samsung could void your authority to operate the device.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

Health and Safety Information 21

Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

22

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Commercial Mobile Alerting System (CMAS)

This device is designed to receive wireless emergency alerts from the Commercial Mobile
Alerting System ("CMAS"; which may also be known as the Personal Localized Alerting
Network ("PLAN")). If your wireless provider has chosen to participate in CMAS/PLAN, alerts
are available while in the provider's coverage area. If you travel outside your provider's
coverage area, wireless emergency alerts may not be available. For more information, please
contact your wireless provider.

Health and Safety Information 23

Smart Practices While Driving

On the Road - Off the Phone

The primary responsibility of every driver is the safe operation of his or her vehicle.
Responsible drivers understand that no secondary task should be performed while driving

whether it be eating, drinking, talking to passengers, or talking on a mobile phone - unless
the driver has assessed the driving conditions and is confident that the secondary task will
not interfere with their primary responsibility.

moving vehicle which may cause you to take your eyes off the road or become so absorbed in
the activity that your ability to concentrate on the act of driving becomes impaired

committed to promoting responsible driving and giving drivers the tools they need to
understand and address distractions.

24

Do not engage in any activity while driving a

. Samsung is

Check the laws and regulations on the use of mobile devices and their accessories in the areas
where you drive. Always obey them. The use of these devices may be prohibited or restricted in
certain areas. For example, only hands-free use may be permitted in certain areas.

Before answering calls, consider your circumstances. Let the call go to voicemail when
driving conditions require. Remember, driving comes first, not the call!

If you consider a call necessary and appropriate, follow these tips:

•

Use a hands-free device;

•

Secure your phone within easy reach;

•

Place calls when you are not moving;

•

Plan calls when your car will be stationary;

•

Do not engage in stressful or emotional conversations;

Health and Safety Information 25

•

Let the person with whom you are speaking know that you are driving and will suspend the call if
necessary;

•

Do not take notes or look up phone numbers while driving;

Notice regarding legal restrictions on mounting this device in an automobile:
Laws in some states may prohibit mounting this device on or near the windshield of an

automobile. In other states, the law may permit mounting this device only in specific
locations in the automobile. Be sure to consult the state and local laws or ordinances where
you drive before mounting this device in an automobile. Failure to comply with these
restrictions could result in fines, penalties, or other damages.

Never mount this device in a manner that will obstruct the driver's clear view of the street
and traffic.

26

Never use wireless data services such as text messaging, Web browsing, or e-mail while
operating a vehicle.

Never watch videos, such as a movie or clip, or play video games while operating a vehicle.

For more information, go to

www.ctia.org

.

Battery Use and Safety

Important! Handle and store batteries properly to avoid injury or damage

arise from improper handling of batteries and, particularly, from the continued use
of damaged batteries.

Health and Safety Information 27

. Most battery issues

•

Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your
battery

. Do not put a high degree of pressure on the battery. This can cause leakage or an internal

short-circuit, resulting in overheating.

•

Do not let the phone or battery come in contact with liquids.

circuits, leading to corrosion. Even when the phone appears to be dry and appears to operate
normally, the circuitry could slowly corrode and pose a safety hazard. If the phone and/or battery get
wet, have them checked by your service provider or contact Samsung, even if they appear to be
working properly.

•

Do not place your battery in or near a heat source

the battery and could cause the phone or the battery to explode. Do not dry a wet or damp battery
with an appliance or heat source such as a microwave oven, hair dryer, iron, or radiator. Avoid leaving
your phone in your car in high temperatures.

28

. Excessive heating can damage the phone or

Liquids can get into the phone's

•

Caution: Some applications or prolonged usage may increase device temperature.

skin contact with a device that is hot to the touch may produce skin discomfort or redness, or low­temperature burns. If the device feels hot to the touch, discontinue use and close all applications or
turn off the device until it cools. Always ensure that the phone has adequate ventilation and air flow.
Covering the device with bedding, your body, thick clothing or any other materials that significantly
affect air flow may affect the performance of the device and poses a possible risk of fire or explosion,
which could lead to serious bodily injuries or damage to property.

•

Do not dispose of the phone or the battery in a fire

overheated.

•

Do not handle a damaged or leaking battery

your eyes, skin or clothing. For safe disposal options, contact your nearest Samsung-authorized
service center.

. The phone or the battery may explode when

. Do not let leaking battery fluid come in contact with

Health and Safety Information 29

Prolonged

•

Avoid dropping the cell phone

potentially cause damage to the phone and battery. If you suspect damage to the phone or battery,
take it to a service center for inspection.

•

Never use any charger or battery that is damaged in any way

•

Do not allow the battery to touch metal objects

metallic object (coin, key, jewelry, clip, or pen) causes a direct connection between the + and ­terminals of the battery (metal strips on the battery), for example when you carry a spare battery in a
pocket or bag. Short-circuiting the terminals may damage the battery or the object causing the
short-circuiting.

. Dropping the phone or the battery, especially on a hard surface, can

.

. Accidental short-circuiting can occur when a

Important!

30

Use only Samsung-approved batteries, and recharge your battery only with
Samsung-approved chargers which are specifically designed for your phone.

WARNING!
Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion,

leakage, or other hazard

nonSamsung-approved batteries and/or chargers.

•

Do not use incompatible cell phone batteries and chargers

dealers not associated with reputable manufacturers and carriers, might be selling incompatible or
even counterfeit batteries and chargers. Consumers should purchase manufacturer or
carrier-recommended products and accessories. If unsure about whether a replacement battery or
charger is compatible, contact the manufacturer of the battery or charger.

•

Misuse or use of incompatible phones, batteries, and charging devices could result in damage
to the equipment and a possible risk of fire, explosion, or leakage, leading to serious injuries,
damages to your phone, or other serious hazard

. Samsung's warranty does not cover damage to the phone caused by

. Some websites and second-hand

.

Health and Safety Information 31

Samsung Mobile Products and Recycling

Samsung cares for the environment and encourages its customers to recycle Samsung
mobile devices and genuine Samsung accessories.

Proper disposal of your mobile device and its battery is not only important for safety, it
benefits the environment. Batteries must be recycled or disposed of properly.

Recycling programs for your mobile device, batteries, and accessories may not be available
in your area.

We've made it easy for you to recycle your old Samsung mobile device by working with
respected take-back companies in every state in the country.

Drop It Off

You can drop off your Samsung-branded mobile device and batteries for recycling at one
of our numerous Samsung Recycling Direct (SM) locations. A list of these locations may

32

be found at:
http://pages.samsung.com/us/recyclingdirect/
usactivities_environment_samsungrecyclingdirect_locations.jsp

Samsung-branded devices and batteries will be accepted at these locations for no fee.
Consumers may also recycle their used mobile device or batteries at many retail or

carrier-provided locations where mobile devices and batteries are sold. Additional
information regarding specific locations may be found at:
www.epa.gov/epawaste/conserve/materials/ecycling/donate.htm

Mail It In

The Samsung Mobile Take-Back Program will provide Samsung customers with a free
recycling mailing label. Just go to

http://fun.samsungmobileusa.com/recycling/index.jsp

Health and Safety Information 33

.

or at

www.call2recycle.org/

and

.

follow the instructions to print out a free pre-paid postage label and then send your old
mobile device or battery to the address listed, via U.S. Mail, for recycling.

Dispose of unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect

Or call, [phone].

Follow local regulations regarding disposal of mobile devices and batteries

Dispose of your mobile device and batteries in accordance with local regulations. In some
areas, the disposal of these items in household or business trash may be prohibited. Help us
protect the environment - recycle!

Warning!

Never dispose of batteries in a fire because they may explode.

34

UL Certified Travel Charger

The Travel Charger for this phone has met applicable UL safety requirements. Please adhere
to the following safety instructions per UL guidelines:

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL
INJURY AND POSSIBLE PROPERTY DAMAGE.

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS.

DANGER - TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, CAREFULLY FOLLOW
THESE INSTRUCTIONS.

FOR CONNECTION TO A SUPPLY NOT IN NORTH AMERICA, USE AN ATTACHMENT
PLUG ADAPTOR OF THE PROPER CONFIGURATION FOR THE POWER OUTLET.

Health and Safety Information 35

THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR
HORIZONTAL OR FLOOR MOUNT POSITION.

Display / Touch-Screen

Please note the following information when using your mobile device:

WARNING REGARDING DISPLAY

The display on your mobile device is made of glass or acrylic and could break if your
mobile device is dropped or if it receives significant impact. Do not use if screen is
broken or cracked as this could cause injury to you.

36

WARRANTY DISCLAIMER: PROPER USE OF A TOUCH-SCREEN MOBILE DEVICE

If your mobile device has a touch-screen display, please note that a touch-screen
responds best to a light touch from the pad of your finger or a non-metallic stylus.
Using excessive force or a metallic object when pressing on the touch-screen may
damage the tempered glass surface and void the warranty. For more information,
please refer to the “Standard Limited Warranty”.

Health and Safety Information 37

GPS & AGPS

Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for
location-based applications. A GPS uses satellites controlled by the U.S. Government that are
subject to changes implemented in accordance with the Department of Defense policy and
the 2008 Federal Radio navigation Plan (FRP). Changes may affect the performance of
location-based technology on your mobile device.

Certain Samsung mobile devices can also use an Assisted Global Positioning System (AGPS),
which obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.

38

Your Location

Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit
location-based information. The location-based information may be shared with third-parties,
including your wireless service provider, applications providers, Samsung, and other
third-parties providing services.

Use of AGPS in Emergency Calls

When you make an emergency call, the cellular network may activate AGPS technology in
your mobile device to tell the emergency responders your approximate location.

AGPS has limitations and

might not work in your area

. Therefore:

Health and Safety Information 39

•

Always tell the emergency responder your location to the best of your ability; and

•

Remain on the mobile device for as long as the emergency responder instructs you.

Navigation

Maps, directions, and other navigation-data, including data relating to your current location,
may contain inaccurate or incomplete data, and circumstances can and do change over time.
In some areas, complete information may not be available. T

visually confirm that the navigational instructions are consistent with what you see before
following them. All users should pay attention to road conditions, closures, traffic, and all other
factors that may impact safe driving or walking. Always obey posted road signs

40

herefore, you should always

.

Emergency Calls

This mobile device, like any wireless mobile device, operates using radio signals, wireless
and landline networks, as well as user-programmed functions, which cannot guarantee
connection in all conditions, areas, or circumstances.

Therefore, you should never rely solely on any wireless mobile device for essential
communications (medical emergencies, for example). Before traveling in remote or
underdeveloped areas, plan an alternate method of contacting emergency services
personnel. Remember, to make or receive any calls, the mobile device must be switched on
and in a service area with adequate signal strength.

Emergency calls may not be possible on all wireless mobile device networks or when certain
network services and/or mobile device features are in use. Check with local service
providers. If certain features are in use (call blocking, for example), you may first need to

Health and Safety Information 41

deactivate those features before you can make an emergency call. Consult your User Manual
and your local cellular service provider. When making an emergency call, remember to give
all the necessary information as accurately as possible. Remember that your mobile device
may be the only means of communication at the scene of an accident; do not cut off the call
until given permission to do so.

To make an emergency call:

1. If the mobile device is not on, switch it on.

2.

Open your phone dialer.

3. Enter the emergency number for your present location (for example, 911 or other official

emergency number), then tap Call/Send. Emergency numbers vary by location.

42

Care and Maintenance

Your mobile device is a product of superior design and craftsmanship and should be treated
with care. The suggestions below will help you fulfill any warranty obligations and allow you
to enjoy this product for many years:

Keep your Samsung Mobile Device away from:

Liquids of any kind

Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will
corrode electronic circuits. If the mobile device does get wet, do not accelerate drying
with the use of an oven, microwave, or dryer, because this may damage the mobile
device and could cause a fire or explosion.

Do not use the mobile device with a wet hand. Doing so may cause an electric shock to
you or damage to the mobile device.

Health and Safety Information 43

Extreme heat or cold

Avoid temperatures below 0°C / 32°F or above 45°C / 113°F.

Microwaves

Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or
explosion.

Dust and dirt

Do not expose your mobile device to dust, dirt, or sand.

Cleaning solutions

Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile
device. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution. If
the mobile device has a retractable camera lens, do not use soap and water to clean the
lens. Use a blower or brush or lens cleaning paper dampened in a lens cleaning solution.

44

Shock or vibration

Do not drop, knock, or shake the mobile device. Rough handling can break internal circuit
boards.

Paint

Do not paint the mobile device. Paint can clog the device’s moving parts or ventilation
openings and prevent proper operation.

Responsible Listening

Caution! Avoid potential hearing loss

.

Health and Safety Information 45

Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of
hearing loss increases as sound is played louder and for longer durations. Prolonged
exposure to loud sounds (including music) is the most common cause of preventable hearing
loss. Some scientific research suggests that using portable audio devices, such as portable
music players and cell phones, at high volume settings for long durations may lead to
permanent noise-induced hearing loss.

This includes the use of headphones (including headsets, earbuds, and Bluetooth

®

or other
wireless devices). Exposure to very loud sound has also been associated in some studies
with tinnitus (a ringing in the ear), hypersensitivity to sound, and distorted hearing. Individual
susceptibility to noise-induced hearing loss and potential hearing problem varies.
Additionally, the amount of sound produced by a portable audio device varies depending on

46

the nature of the sound, the device settings, and the headphones that are used. As a result,
there is no single volume setting that is appropriate for everyone or for every combination of
sound, settings, and equipment.

You should follow some common sense recommendations when using any portable audio
device:

•

Always turn the volume down before plugging the earphones into an audio source.

•

Set the volume in a quiet environment and select the lowest volume at which you can hear

adequately.

•

Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume

may be harmful to your hearing.

•

When using headphones, turn the volume down if you cannot hear the people speaking near you or if

the person sitting next to you can hear what you are listening to.

Health and Safety Information 47

•

Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable
device in a noisy environment, use noise-cancelling headphones to block out background
environmental noise. By blocking background environment noise, noise cancelling headphones
should allow you to hear the music at lower volumes than when using earbuds.

•

Limit the amount of time you listen. As the volume increases, less time is required before you hearing
could be affected.

•

Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might
cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.

•

Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear
muffled speech, or experience any temporary hearing difficulty after listening to your portable audio
device, discontinue use and consult your doctor.

You can obtain additional information on this subject from the following sources:

48

American Academy of Audiology

11730 Plaza American Drive, Suite 300
Reston, VA 20190

Voice: [phone]
Email: [e-mail]

Internet:
www.audiology.org/Pages/default.aspx

Health and Safety Information 49

National Institute on Deafness and Other
Communication Disorders

National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320

Email: [e-mail]
Internet:

www.nidcd.nih.gov/

50

National Institute for Occupational Safety
and Health (NIOSH)

395 E Street, S.W., Suite 9200
Patriots Plaza Building
Washington, DC 20201

Voice: 1-800-35-NIOSH
(1-800-356-4674)
1-800-CDC-INFO (1-800-232-4636)
Outside the U.S. 513-533-8328

Health and Safety Information 51

Email: [e-mail]
Internet:

www.cdc.gov/niosh/topics/noise/
default.html

1-888-232-6348 TTY

Operating Environment

Remember to follow any special regulations in force in any area, and always switch your
mobile device off whenever it is forbidden to use it, or when it may cause interference or
danger. When connecting the mobile device or any accessory to another device, read its
user's guide for detailed safety instructions. Do not connect incompatible products.

52

Using Your Mobile Device Near Other Electronic Devices

Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However,
certain electronic equipment may not be shielded against the RF signals from your wireless
mobile device. Consult the manufacturer to discuss alternatives.

Implantable Medical Devices

A minimum separation of six (6) inches should be maintained between a handheld wireless
mobile device and an implantable medical device, such as a pacemaker or implantable
cardioverter defibrillator, to avoid potential interference with the device.

Persons who have such devices:

•

Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical

device when the mobile device is turned ON;

•

Should not carry the mobile device in a breast pocket;

Health and Safety Information 53

•

Should use the ear opposite the implantable medical device to minimize the potential for interference;

•

Should turn the mobile device OFF immediately if there is any reason to suspect that interference is
taking place;

•

Should read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your wireless mobile device with an implantable medical device,
consult your health care provider.

For more information see:
www.fcc.gov/oet/rfsafety/rf-faqs.html#

54

.

Other Medical Devices

If you use any other personal medical devices, consult the manufacturer of your device to
determine if it is adequately shielded from external RF energy. Your physician may be able to
assist you in obtaining this information. Switch your mobile device off in health care facilities
when any regulations posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or its representative regarding your vehicle
before using your mobile device in a motor vehicle. You should also consult the manufacturer
of any equipment that has been added to your vehicle.

Health and Safety Information 55

Posted Facilities

Switch your mobile device off in any facility where posted notices require you to do so.

Potentially Explosive Environments

Switch your mobile device off when in any area with a potentially explosive atmosphere and
obey all signs and instructions. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death. Users are advised to switch the mobile device off
while at a refueling point (service station).

Users are reminded of the need to observe restrictions on the use of radio equipment in fuel
depots (fuel storage and distribution areas), chemical plants, or where blasting operations are
in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly
marked. They include below deck on boats, chemical transfer or storage facilities, vehicles
using liquefied petroleum gas (such as propane or butane), areas where the air contains

56

chemicals or particles, such as grain, dust, or metal powders, and any other area where you
would normally be advised to turn off your vehicle engine. Vehicles using liquefied petroleum
gas (such as propane or butane) must comply with the National Fire Protection Standard
(NFPA-58). For a copy of this standard, contact the National Fire Protection Association.

When your Device is Wet

Do not turn on your device if it is wet. If your device is already on, turn it off and remove the
battery immediately (if the device will not turn off or you cannot remove the battery, leave it
as-is). Then, dry the device with a towel and take it to a service center.

Health and Safety Information 57

FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices

The U.S. Federal Communications Commission (FCC) has established requirements for digital
wireless mobile devices to be compatible with hearing aids and other assistive hearing
devices.

When individuals employing some assistive hearing devices (hearing aids and cochlear
implants) use wireless mobile devices, they may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than others to this interference noise, and
mobile devices also vary in the amount of interference they generate.

58

The wireless telephone industry has developed a rating system for wireless mobile devices to
assist hearing device users find mobile devices that may be compatible with their hearing
devices. Not all mobile devices have been rated. Mobile devices that are rated have the rating
on their box or a label located on the box.

The ratings are not guarantees. Results will vary depending on the user's hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated mobile device successfully. Trying out the mobile device with your hearing
device is the best way to evaluate it for your personal needs.

M-Ratings

generate less interference to hearing devices than mobile devices that are not labeled. M4 is
the better/higher of the two ratings. M-ratings refer to enabling acoustic coupling with
hearing aids that do not operate in telecoil mode.

: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to

Health and Safety Information 59

T-Ratings

: Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate
less interference to hearing devices than mobile devices that are not labeled. T4 is the better/
higher of the two ratings. T-ratings refer to enabling inductive coupling with hearing aids
operating in telecoil mode.

Hearing devices may also be rated. Your hearing aid manufacturer or hearing health
professional may help you find this rating. Higher ratings mean that the hearing device is
relatively immune to interference noise.

Under the current industry standard, American National Standards Institute (ANSI) C63.19,
the hearing aid and wireless mobile device rating values are added together to indicate how
usable they are together. For example, if a hearing aid meets the M2 level rating and the
wireless mobile device meets the M3 level rating, the sum of the two values equals M5.

60

Under the standard, this should provide the hearing aid user with normal use while using the
hearing aid with the particular wireless mobile device. A sum of 6 or more would indicate
excellent performance.

However, these are not guarantees that all users will be satisfied. T ratings work similarly.

Health and Safety Information 61

M3 + M2 = 5

T3 + T2 = 5

The HAC rating and measurement procedure are described in the American National
Standards Institute (ANSI) C63.19 standard.

62

HAC for Newer Technologies

This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids.

It is important to try the different features of this phone thoroughly and in different locations,
using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies, consult your service
provider or phone retailer.

Health and Safety Information 63

Restricting Children's Access to Your Mobile Device

Your mobile device is not a toy. Do not allow children to play with it because they could hurt
themselves and others, damage the mobile device, or make calls that increase your mobile
device bill.

Keep the mobile device and all its parts and accessories out of the reach of small children.

FCC Notice and Cautions

FCC Notice

The mobile device may cause TV or radio interference if used in close proximity to receiving
equipment. The FCC can require you to stop using the mobile device if such interference
cannot be eliminated.

64

Cautions

Any changes or modifications to your mobile device not expressly approved by Samsung
could void your warranty for this equipment and void your authority to operate this
equipment. Only use approved batteries, antennas, and chargers. The use of any
unauthorized accessories may be dangerous and void the mobile device warranty if said
accessories cause damage or a defect to the mobile device.

Although your mobile device is quite sturdy, it is a complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or sitting on it.

Other Important Safety Information

•

Only qualified personnel should service the mobile device or install the mobile device in a vehicle.
Faulty installation or service may be dangerous and may invalidate any warranty applicable to the
device.

Health and Safety Information 65

•

Ensure that any mobile devices or related equipment installed in your vehicle are securely mounted.

•

Check regularly that all wireless mobile device equipment in your vehicle is mounted and operating
properly.

•

When using a headset in dry environments, static electricity can build up in the headset and cause a
small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset
avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to
discharge static electricity before inserting the headset.

•

Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as
the mobile device, its parts, or accessories.

66

•

For vehicles equipped with an air bag, remember that an air bag inflates with great force. Do not
place objects, including installed or portable wireless equipment near or in the area over the air bag or
in the air bag deployment area. If wireless equipment is improperly installed and the air bag inflates,
serious injury could result.

•

Switch your mobile device off before boarding an aircraft. The use of wireless mobile devices in
aircraft is illegal and may be dangerous to the aircraft's operation. Check with appropriate authorities
before using any function of a mobile device while on an aircraft.

•

Failure to observe these instructions may lead to the suspension or denial of cell phone services to
the offender, or legal action, or both.

•

While using your device, leave some lights on in the room and do not hold the screen too close to your
eyes.

Health and Safety Information 67

•

Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or
playing games for extended periods. If you feel any discomfort, stop using the device immediately.

•

Reduce risk of repetitive motion injuries. When you repetitively perform actions, such as pressing
keys, drawing characters on a touch screen with your fingers, or playing games, you may experience
occasional discomfort in your hands, neck, shoulders, or other parts of your body. When using your
device for extended periods, hold the device with a relaxed grip, press the keys lightly, and take
frequent breaks. If you continue to have discomfort during or after such use, stop use and see a
physician.

•

If your device has a camera flash or light, do not use the flash or light close to the eyes of people or
pets. [070114]

68

Section 2: Warranty Information

SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG's
devices and accessories ("Products") are free from defects in material and workmanship
under normal use and service.

Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082

Phone: 1-800-SAMSUNG (726-7864)
Phone: [phone]-HELP (4357)

Warranty Information 69

Standard Limited Warranty

What is covered and for how long?

The warranty period commences upon the date of purchase by the first consumer purchaser
and continuing for the following specified period of time after that date:

Device 1 Year

Battery(ies)* 1 Year

Case/Pouch/Holster* 1 Year

Other Device

Accessories*

*If applicable.

70

1 Year

What is not covered?

This Limited Warranty is conditioned upon proper use of the Product.
This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse,

abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture,
dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
(b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or
damage resulting from excessive force or use of a metallic object when pressing on a touch
screen; (d) equipment that has the serial number or the enhancement data code removed,
defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or
damage resulting from the use of Product in conjunction or connection with accessories,
products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g)
defects or damage resulting from improper testing, operation, maintenance, installation,
service, or adjustment not furnished or approved by SAMSUNG, including but not limited to

Warranty Information 71

installation of unauthorized software and unauthorized root access, both of which shall void
this limited warranty; (h) defects or damage resulting from external causes such as collision
with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather
conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage
resulting from cellular signal reception or transmission, or viruses or other software problems
introduced into the Product; or (j) Product used or purchased outside the United States. This
Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has
been charged by a battery charger not specified or approved by SAMSUNG for charging the
battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or
(iii) the battery has been used in equipment other than the SAMSUNG phone for which it is
specified.

72

What are SAMSUNG’s obligations?

During the applicable warranty period, provided the Product is returned in accordance with
the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at
SAMSUNG’s sole option, without charge. SAMSUNG may, at SAMSUNG’s sole option, use
rebuilt, reconditioned, or new parts or components when repairing any Product, or may
replace the Product with a rebuilt, reconditioned or new Product.

Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Products will be warranted for a period equal to the
remainder of the original Limited Warranty on the original Product or for ninety (90) days,
whichever is longer. All replaced Products, parts, components, boards and equipment shall
become the property of SAMSUNG. Except to any extent expressly allowed by applicable law,
transfer or assignment of this Limited Warranty is prohibited.

Warranty Information 73

What must you do to obtain warranty service?

To obtain service under this Limited Warranty, you must return the Product to an authorized
phone service facility in an adequate container for shipping, accompanied by the sales
receipt or comparable proof of sale showing the original date of purchase, the serial number
of the Product and the seller’s name and address.

To obtain assistance on where to deliver the Product, please call SAMSUNG Customer Care at
1-888-987-4357. If SAMSUNG determines that any Product is not covered by this Limited
Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such
Product.

You should keep a separate backup copy of any contents of the Product before delivering the
Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or
reformatted during the course of warranty service.

74

What are the limits on SAMSUNG’s liability?

THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNG’S RESPONSIBILITIES,
AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS.

ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION,
OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR
INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW

Warranty Information 75

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND DISCLAIMERS MAY NOT APPLY TO YOU.

SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS,
PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN
CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE
OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE.
RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND
SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH
THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT.

76

Nothing in the Product instructions or information shall be construed to create an express
warranty of any kind with respect to the Products. No agent, employee, dealer, representative
or reseller is authorized to modify or extend this Limited Warranty or to make binding
representations or claims, whether in advertising, presentations or otherwise, on behalf of
SAMSUNG regarding the Products or this Limited Warranty.

This Limited Warranty gives you specific legal rights, and you may also have other rights that
vary from state to state.

What is the procedure for resolving disputes?

ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE
SALE, CONDITION OR PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED EXCLUSIVELY
THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.

Warranty Information 77

Any such dispute shall not be combined or consolidated with a dispute involving any other
person’s or entity’s Product or claim, and specifically, without limitation of the foregoing, shall
not under any circumstances proceed as part of a class action. The arbitration shall be
conducted before a single arbitrator, whose award may not exceed, in form or amount, the
relief allowed by the applicable law. The arbitration shall be conducted according to the
American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer
disputes. This arbitration provision is entered pursuant to the Federal Arbitration Act. The
laws of the State of Texas, without reference to its choice of laws principles, shall govern the
interpretation of the Limited Warranty and all disputes that are subject to this arbitration
provision. The arbitrator shall decide all issues of interpretation and application of this
arbitration provision and the Limited Warranty.

78

For any arbitration in which your total damage claims, exclusive of attorney fees and expert
witness fees, are $5,000.00 or less (“Small Claim”), the arbitrator may, if you prevail, award
your reasonable attorney fees, expert witness fees and costs as part of any award, but may
not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined
that the claim was brought in bad faith. In a Small Claim case, you shall be required to pay no
more than half of the total administrative, facility and arbitrator fees, or $50.00 of such fees,
whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility
and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney
fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined
according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party,
or apportion among the parties, reasonable attorney fees, expert witness fees and costs.
Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction.

Warranty Information 79

This arbitration provision also applies to claims against SAMSUNG’s employees,
representatives and affiliates if any such claim arises from the Product’s sale, condition or
performance.

You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later
than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product.
To opt out, you must send notice by e-mail to [e-mail], with the subject line:
“Arbitration Opt Out.” You must include in the opt out e-mail (a) your name and address; (b) the
date on which the Product was purchased; (c) the Product model name or model number; and
(d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial
Number can be found (i) on the Product box; (ii) on the Product information screen, which can
be found under “Settings;” (iii) on a label on the back of the Product beneath the battery, if the
battery is removable; and (iv) on the outside of the Product if the battery is not removable).
Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendar days from the

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date of the first consumer purchaser’s purchase of the Product and providing the same
information. These are the only two forms of notice that will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the
coverage of the Limited Warranty in any way, and you will continue to enjoy the benefits of the
Limited Warranty.

Severability

If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial
illegality or unenforceability shall not affect the enforceability of the remainder of the Limited
Warranty.

Warranty Information 81

Precautions for Transfer and Disposal

If data stored on this device is deleted or reformatted using the standard methods, the data
only appears to be removed on a superficial level, and it may be possible for someone to
retrieve and reuse the data by means of special software.

To avoid unintended information leaks and other problems of this sort, it is recommended
that the device be returned to Samsung’s Customer Care Center for an Extended File System
(EFS) Clear which will eliminate all user memory and return all settings to default settings.
Please contact the

Samsung Customer Care Center

for details.

Important!

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Please provide warranty information (proof of purchase) to Samsung’s Customer
Care Center in order to provide this service at no charge. If the warranty has
expired on the device, charges may apply.

No reproduction in whole or in part allowed without prior written approval. Specifications and
availability subject to change without notice. [080114]

End User License Agreement for Software

IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal
agreement between you (either an individual or a single entity) and Samsung Electronics Co.,
Ltd. ("Samsung") for software, owned by Samsung and its affiliated companies and its third
party suppliers and licensors, that accompanies this EULA, which includes computer software
and may include associated media, printed materials, "online" or electronic documentation in
connection with your use of this device ("Software").

This device requires the use of preloaded software in its normal operation. BY USING THE
DEVICE OR ITS PRELOADED SOFTWARE, YOU ACCEPT THE TERMS OF THIS EULA. IF YOU DO
NOT ACCEPT THESE TERMS, DO NOT USE THE DEVICE OR THE SOFTWARE.

Warranty Information 83

1.

GRANT OF LICENSE

all terms and conditions of this EULA: You may install, use, access, display and run one copy
of the Software on the local hard disk(s) or other permanent storage media of one computer
and use the Software on a single computer or a mobile device at a time, and you may not
make the Software available over a network where it could be used by multiple computers at
the same time. You may make one copy of the Software in machine readable form for backup
purposes only; provided that the backup copy must include all copyright or other proprietary
notices contained on the original.

Certain items of the Software may be subject to open source licenses. The open source
license provisions may override some of the terms of this EULA. We make the applicable
open source licenses available to you on the Legal Notices section of the Settings menu of
your device.

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. Samsung grants you the following rights provided that you comply with

RESERVATION OF RIGHTS AND OWNERSHIP

2.
granted to you in this EULA. The Software is protected by copyright and other intellectual
property laws and treaties. Samsung or its suppliers own the title, copyright and other
intellectual property rights in the Software. The Software is licensed, not sold.

3.

LIMITATIONS ON END USER RIGHTS

or otherwise attempt to discover the source code or algorithms of, the Software (except and
only to the extent that such activity is expressly permitted by applicable law not withstanding
this limitation), or modify, or disable any features of, the Software, or create derivative works
based on the Software. You may not rent, lease, lend, sublicense or provide commercial
hosting services with the Software.

4.

CONSENT TO USE OF DATA

technical information gathered as part of the product support services related to the Software
provided to you, if any, such as IMEI (your device’s unique identification number), device

. You agree that Samsung and its affiliates may collect and use

. Samsung reserves all rights not expressly

. You may not reverse engineer, decompile, disassemble,

Warranty Information 85

number, model name, customer code, access recording, your device’s current SW version,
MCC (Mobile Country Code), MNC (Mobile Network Code). Samsung and its affiliates may use
this information solely to improve their products or to provide customized services or
technologies to you and will not disclose this information in a form that personally identifies
you. At all times your information will be treated in accordance with Samsung’s Privacy
Policy, which can be viewed at:
http://account.samsung.com/membership/pp

SOFTWARE UPDATES

5.
upgrades, supplements and add-on components (if any) of the Software, including bug fixes,
service upgrades (parts or whole), products or devices, and updates and enhancements to
any software previously installed (including entirely new versions), (collectively “Update”)
after the date you obtain your initial copy of the Software to improve the Software and
ultimately enhance your user experience with your device. This EULA applies to all and any

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. Samsung may provide to you or make available to you updates,

.

component of the Update that Samsung may provide to you or make available to you after the
date you obtain your initial copy of the Software, unless we provide other terms along with
such Update. To use Software provided through Update, you must first be licensed for the
Software identified by Samsung as eligible for the Update. After the Update, you may no
longer use the Software that formed the basis for your Update eligibility. The updated
Software version may add new functions and, in some limited cases, may delete existing
functions.

While the Update will be generally available, in some limited circumstances, the Software
updates will only be offered by your network carrier, and such Software updates will be
governed by your contractual relationship with your network carrier.

With the “Automatic Update” function enabled (as in the default setting in the System Update
menu in the Setting), your device downloads some Updates automatically from time to time.
Your device will, however, ask for your consent before installing any Update If you choose to

Warranty Information 87

disable the “Automatic Update” function, then you can check the availability of new Updates
by clicking on the “Check Update” menu in the Setting. We recommend that you check
availability of any new Updates periodically for optimal use of your device. If you want to
avoid any use of network data for the Update downloads, then you should choose the “Wi-Fi
Only” option in the Setting. (Regardless of the option you choose, the “Automatic Update”
function downloads Updates only through Wi-Fi connection.)

6. Some features of the Software may require your device to have access to the internet and
may be subject to restrictions imposed by your network or internet provider. Unless your
device is connected to the internet through Wi-Fi connection, the Software will access
through your mobile network, which may result in additional charges depending on your
payment plan. In addition, your enjoyment of some features of the Software may be affected
by the suitability and performance of your device hardware or data access.

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SOFTWARE TRANSFER

7.
herein to any third party unless it is in connection with the sale of the mobile device which
the Software accompanied. In such event, the transfer must include all of the Software
(including all component parts, the media and printed materials, any upgrades, this EULA)
and you may not retain any copies of the Software. The transfer may not be an indirect
transfer, such as a consignment. Prior to the transfer, the end user receiving the Software
must agree to all the EULA terms.

8.

EXPORT RESTRICTIONS

of various countries. You agree to comply with all applicable international and national laws
that apply to the Software, including all the applicable export restriction laws and regulations.

. You may not transfer this EULA or the rights to the Software granted

. You acknowledge that the Software is subject to export restrictions

Warranty Information 89

9.

TERMINATION

terminate automatically without notice from Samsung if you fail to comply with any of the
terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of
the Software and destroy all copies, full or partial, of the Software.

10.

DISCLAIMER OF WARRANTY

LIMITED WARRANTY ACCOMPANYING YOUR DEVICE, ALL SOFTWARE PROVIDED BY
SAMSUNG WITH THIS MOBILE DEVICE (WHETHER INCLUDED WITH THE DEVICE,
DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED "AS IS" AND ON AN "AS
AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS
OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW,
SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY
OR WORKMANLIKE EFFORT, FITNESS FOR A PARTICULAR PURPOSE, RELIABILITY OR

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. This EULA is effective until terminated. Your rights under this License will

. UNLESS SEPARATELY STATED IN A WRITTEN EXPRESS

AVAILABILITY, ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NON INFRINGEMENT OF
THIRD PARTY RIGHTS OR OTHER VIOLATION OF RIGHTS. SOME JURISDICTIONS DO NOT
ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SAMSUNG OR ITS AFFILIATES SHALL
BE DEEMED TO ALTER THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING THE
SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY SORT FROM SAMSUNG.

11.

THIRD-PARTY APPLICATIONS

downloaded to this mobile device. Samsung makes no representations whatsoever about any
of these applications. Since Samsung has no control over such applications, you
acknowledge and agree that Samsung is not responsible for the availability of such
applications and is not responsible or liable for any content, advertising, products, services,
or other materials on or available from such applications. You expressly acknowledge and

. Certain third party applications may be included with, or

Warranty Information 91

agree that use of third party applications is at your sole risk and that the entire risk of
unsatisfactory quality, performance, accuracy and effort is with you. It is up to you to take
precautions to ensure that whatever you select to use is free of such items as viruses,
worms, Trojan horses, and other items of a destructive nature. References on this mobile
device to any names, marks, products, or services of any third-parties are provided solely as
a convenience to you, and do not constitute or imply an endorsement, sponsorship, or
recommendation of, or affiliation with the third party or its products and services. You agree
that Samsung shall not be responsible or liable, directly or indirectly, for any damage or loss,
including but not limited to any damage to the mobile device or loss of data, caused or
alleged to be caused by, or in connection with, use of or reliance on any such third party
content, products, or services available on or through any such application. You acknowledge
and agree that the use of any third-party application is governed by such third party
application provider's Terms of Use, License Agreement, Privacy Policy, or other such

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