Samsung SM-A810F User Guide

SM-A810F/DS

User Manual

English. 11/2016. Rev.1.0

www.samsung.com

Table of Contents

Basics

4 Read me first

6 Package contents

7 Device layout

9 Battery

13 SIM or USIM card (nano-SIM card)

17 Memory card (microSD card)

20 Turning the device on and off

21 Touchscreen

24 Home screen

30 Lock screen

32 Always On Display

33 Notification panel

35 Entering text

37 Screen capture

Applications

58 Installing or uninstalling apps

60 Phone

64 Contacts

67 Messages

69 Internet

71 Email

72 Camera

82 Gallery

87 Samsung Gear

87 Game Launcher

90 Samsung Notes

91 Calendar

92 S Health

95 S Voice

38 Opening apps

39 Secure Folder

43 Multi window

47 Samsung account

49 Transferring data from your previous

device

51 Device and data management

53 Quick connect

56 Sharing features

57 Emergency mode

96 Voice Recorder

98 My Files

98 Clock

100 Calculator

100 Google apps

Table of Contents

Settings

102 Introduction

102 Connections

115 Sounds and vibration

115 Notifications

116 Display

117 Wallpapers and themes

118 Advanced features

120 Device maintenance

122 Applications

122 Lock screen and security

127 Cloud and accounts

129 Google

130 Accessibility

130 General management

131 Software update

131 User manual

131 About device

Appendix

132 Troubleshooting

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.

•

Descriptions are based on the device’s default settings.

•

Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.

•

Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.

•

Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.

•

Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.

•

Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.

•

You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.

•

Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.

•

Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.

Basics

•

Be careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.

•

Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC,

Apps

→

you can view the FCC ID of the device. To view the FCC ID, tap

Settings

→

About device

•

Depending on the region, you can view the regulatory information on the device. To view the information, tap

→

Battery info

Apps

→

Settings

→

About device

→

Regulatory information

Instructional icons

Warning: situations that could cause injury to yourself or others

Caution: situations that could cause damage to your device or other equipment

Notice: notes, usage tips, or additional information

Basics

Package contents

Check the product box for the following items:

•

Device

•

Quick start guide

•

The items supplied with the device and any available accessories may vary depending on the region or service provider.

•

The supplied items are designed only for this device and may not be compatible with other devices.

•

Appearances and specifications are subject to change without prior notice.

•

You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

•

Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.

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Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics

Speaker

Flash

Device layout

Front camera

Proximity/Light sensor

Loud speaker

Touchscreen

Home key (Fingerprint

recognition sensor)

Recents key

Microphone

Multipurpose jack

Rear camera

NFC antenna

Power key

Back key

Headset jack

Microphone

GPS antenna

Main antenna

Volume key

SIM card / Memory card tray

Basics

Keys

•

Connectivity problems and battery drain may occur in the following situations:

–

If you attach metallic stickers on the antenna area of the device

–

If you attach a device cover made with metallic material to the device

–

If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection

•

Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.

•

Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.

Key Function

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Press and hold to turn the device on or off.

Power

•

Press to turn on or lock the screen.

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Tap to open the list of recent apps.

Recents

•

Tap and hold to launch the split screen view.

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Press to turn on the screen while the screen is locked.

Home

Back

Volume

•

Press to return to the Home screen.

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Press and hold to launch

•

Tap to return to the previous screen.

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Press to adjust the device volume.

Google

Basics

Battery

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.

Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.

To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.

Connect the USB cable to the USB power adaptor, and plug the USB cable into the

device’s multipurpose jack.

Plug the USB power adaptor into an electric socket.

After fully charging, disconnect the device from the charger. First unplug the charger

from the device, and then unplug it from the electric socket.

Basics

Viewing the remaining charging time

While charging, open the Home screen and tap

Battery

The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.

Apps

→

Settings

→

Device maintenance

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

•

Optimise the device using the device maintenance feature.

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When you are not using the device, switch to sleep mode by pressing the Power key.

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Activate power saving mode.

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Close unnecessary apps.

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Deactivate the Bluetooth feature when not in use.

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Deactivate the Wi-Fi feature when not in use.

→

•

Deactivate auto-syncing of apps that need to be synced, such as emails.

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Decrease the backlight time.

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Decrease the screen brightness.

Battery charging tips and precautions

•

When the battery power is low, the battery icon appears empty.

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If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.

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If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.

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Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.

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The device can be used while it is charging, but it may take longer to fully charge the battery.

Basics

•

If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

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While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.

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If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

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If the device is not charging properly, take the device and the charger to a Samsung Service Centre.

Fast charging

The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off.

About Fast charging

•

Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.

•

To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.

Increasing the charging speed

To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the

If the fast charging feature is not activated, on the Home screen, tap

Device maintenance charging

switch to activate it.

→

Battery

→ →

Advanced settings

icon appears on the screen.

Apps

→

Settings

, and then tap the

Fast cable

→

•

You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.

•

If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.

Basics

Power saving mode

Activate power saving mode to extend the battery’s usage time.

On the Home screen, tap

Tap

2 3

CUSTOMISE

mode.

Tap

APPLY

to change the power saving settings before entering power saving

Apps

→

Settings

→

Device maintenance

→

Battery

→

MID

Maximum power saving mode

In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated.

On the Home screen, tap

Tap

CUSTOMISE

saving mode.

to change the power saving settings before entering maximum power

Apps

→

Settings

→

Device maintenance

→

Battery

→

MAX

Tap

After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap

To deactivate maximum power saving mode, tap

mode

APPLY

The estimated battery usage time may vary depending on your device settings and operating conditions.

→

Edit

and select an app with .

→

Disable Maximum power saving

and select an app

Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card

Insert the SIM or USIM card provided by the mobile telephone service provider.

Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.

•

In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.

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Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

Place the SIM or USIM card on the tray with the gold-coloured contacts facing

downwards.

Place the primary SIM or USIM card on the tray 1 ( on the tray 2 (

2 ).

Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

1 ) and the secondary SIM or USIM card

Tray 2Tray 1

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics

Correct card installation

Nano-SIM card

•

Use only a nano-SIM card.

•

You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.

microSD card

Removing the SIM or USIM card

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the SIM or USIM card.

Insert the tray back into the tray slot.

Basics

Using dual SIM or USIM cards

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.

Activating SIM or USIM cards

On the Home screen, tap SIM or USIM card and tap the switch to activate it.

Apps

→

Settings

→

Connections

→

SIM card manager

. Select a

Customising SIM or USIM cards

On the Home screen, tap a SIM or USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

•

Network mode

: Change the display name of the SIM or USIM card.

Apps

→

Settings

: Select a network type to use with the SIM or USIM card.

→

Connections

→

SIM card manager

and select

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.

On the Home screen, tap the feature preferences for your cards in

Apps

→

Settings

→

Connections

Preferred SIM card

→

SIM card manager

and set

Basics

Memory card (microSD card)

Installing a memory card

Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.

•

Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.

•

Use caution to insert the memory card right-side up.

•

The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer.

•

Frequent writing and erasing of data shortens the lifespan of memory cards.

•

When inserting a memory card into the device, the memory card’s file directory appears in the

My Files

→

SD card

folder.

Basics

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be disabled.

Basics

Place a memory card on the tray 2 with the gold-coloured contacts facing downwards.

Tray 1

Gently press the memory card into the tray to secure it.

Insert the tray back into the tray slot.

•

If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.

•

Fully insert the tray into the tray slot to prevent liquid from entering your device.

Tray 2

Removing the memory card

Before removing the memory card, first unmount it for safe removal.

On the Home screen, tap

Storage settings

→

Apps

SD card

→

Unmount

Settings

→

Device maintenance

→

Storage

→ →

Insert the ejection pin into the hole on the tray to loosen the tray.

Pull out the tray gently from the tray slot.

Remove the memory card.

Basics

Insert the tray back into the tray slot.

Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

Formatting the memory card

A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.

On the Home screen, tap

Storage settings

Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.

→

Apps

SD card

→

Settings

Format

→

FORMAT

Device maintenance

→

Storage

→ →

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.

When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.

To turn off the device, press and hold the Power key, and then tap

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Power off

Basics

Restarting the device

If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Volume Down key

Power key

Touchscreen

•

Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.

•

To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.

•

The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

•

Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.

•

It is recommended to use fingers when you use the touchscreen.

Basics

Tapping

To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger.

Tapping and holding

Tap and hold an item or the screen for more than 2 seconds to access available options.

Dragging

To move an item, tap and hold it and drag it to the target position.

Basics

Double-tapping

Double-tap on a webpage or image to zoom in. Double-tap again to return.

Swiping

Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.

Spreading and pinching

Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.

Basics

Home screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.

To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.

The Home screen may appear differently depending on the region or service provider.

A widget

An app

News screen indicator. View the

Lock screen

Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.

The screen is locked with

Press the Power key or the Home key and swipe in any direction to unlock the screen.

Swipe

, the default screen lock method.

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