Samsung SM-A260F, SM-A260G User Guide

USER MANUAL
SM-A260F SM-A260F/DS SM-A260G/DS
English. 03/2019. Rev.1.0
www.samsung.com
Table of Contents
4 Read me first
6 Device overheating situations and
solutions
10 Device layout and functions
14 Battery
17 SIM or USIM card (nano-SIM card)
22 Memory card (microSD card)
25 Turning the device on and off
26 Initial setup
28 Samsung account
30 Understanding the screen
40 Notification panel
42 Entering text
66 Samsung Max
67 Radio
68 Clock
70 Calculator
70 Google apps
Settings
72 Introduction
72 Connections
73 Wi-Fi
74 Bluetooth
76 Data saver
76 Mobile Hotspot and Tethering
77 SIM card manager (dual SIM
models)
Apps and features
44 Installing or uninstalling apps
46 Phone
50 Contacts
53 Messages
56 Internet
57 Camera
62 Gallery
64 Calendar
78 More connection settings
79 Sounds and vibration
80 Apps and notifications
80 Display
81 Screensaver
81 Smart Manager
84 Lock screen and security
85 Smart Lock
86 Accounts
2
Table of Contents
86 Accessibility
87 Google
87 User manual
88 System
Appendix
90 Troubleshooting
3

Basics

Read me first

Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
•
You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
4
Basics
•
Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
•
Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
You can set the touchscreen to turn off automatically when you are not using it.
Launch the of time you want the device to wait before turning off the touchscreen.
To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the
Auto brightness
•
Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the
System
tap
•
Depending on the region, you can view the regulatory information on the device. To view the information, launch the
Regulatory information
Settings
switch to activate it.
About phone
app, tap
.
Display
Status
Settings
.
Screen timeout
Settings
app and tap
app, tap
, and then select the length
Display
System
, and then tap the
Settings
About phone
app and
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
5
Basics

Device overheating situations and solutions

When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
•
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
6
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
•
When using apps that require more power or using apps for extended periods
When playing high-quality games for extended periods
When recording videos for extended periods
When streaming videos while using the maximum brightness setting
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
When using Multi window
When updating or installing apps while recording videos
When downloading large files during a video call
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
•
When you are roaming
7
Basics
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
•
If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
•
If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
8
Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
•
Never use a damaged charger or battery.
9
Basics

Device layout and functions

Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
10
Basics
Speaker
Device layout
Front camera
Touchscreen
Multipurpose jack
Proximity sensor
Volume key
Power key
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Basics
Rear camera
GPS antenna
Flash
Speaker
Main antenna
•
When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre.
Earphone jack
Microphone
12
Basics
•
Connectivity problems and battery drain may occur in the following situations:
If you attach metallic stickers on the antenna area of the device
If you attach a device cover made with metallic material to the device
If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water.
•
Do not cover the proximity sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.
Hard keys
Key Function
•
Press and hold to turn the device on or off.
Power
•
Press to turn on or lock the screen.
Volume
•
Press to adjust the device volume.
Volume key
Power key
13
Basics
Soft buttons
Back button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Home button

Battery

Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
14
Basics
Plug the small end of the charger into the multipurpose jack of the device, and plug the
1
large end of the charger into an electric socket.
After fully charging, disconnect the charger from the device. Then, unplug the charger
2
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the smart manager feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
15
Basics
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
16
Basics

SIM or USIM card (nano-SIM card)

Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
Single SIM models:
1
2 3
17
54
Basics
Dual SIM models:
1
4
2
3
5
18
Basics
Insert the ejection pin into the hole next to the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the tray gently from the tray slot.
2
3
Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured
contacts facing downwards.
Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( secondary SIM or USIM card on the tray 2 (
2
Tray 2
Gently press the SIM or USIM card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
2 ).
1
Tray 1
1 ) and the
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
19
Basics
Correct card installation
Single SIM models:
Nano-SIM card
Dual SIM models:
Nano-SIM card 1
microSD card
Nano-SIM card 2
Use only a nano-SIM card.
microSD card
Removing the SIM or USIM card
Insert the ejection pin into the hole next to the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Remove the SIM or USIM card.
3
Insert the tray back into the tray slot.
4
20
Basics
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
Activating SIM or USIM cards
Launch the card and tap the switch to activate it.
Settings
app and tap
Connections
SIM card manager
. Select a SIM or USIM
Customising SIM or USIM cards
Launch the USIM card to access the following options:
•
Name
•
Network mode
Settings
: Change the display name of the SIM or USIM card.
app, tap
: Select a network type to use with the SIM or USIM card.
Connections
SIM card manager
, and then select a SIM or
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to specific cards.
Launch the preferences for your cards in
Settings
app, tap
Connections
PREFERRED SIM CARD
SIM card manager
, and then set the feature
.
21
Basics

Memory card (microSD card)

Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, a link to the memory card’s file directory appears on the notification panel.
22
Basics
1
Insert the ejection pin into the hole next to the tray to loosen the tray.
1
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
2 3
54
be damaged.
Pull out the tray gently from the tray slot.
2
When you remove the tray from the device, the mobile data connection will be disabled.
23
Basics
Place a memory card on the memory card tray with the gold-coloured contacts facing
3
downwards.
Memory card tray
Gently press the memory card into the tray to secure it.
4
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Insert the tray back into the tray slot.
5
•
If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
card
Insert the ejection pin into the hole next to the tray to loosen the tray.
1
Pull out the tray gently from the tray slot.
2
Settings
UNMOUNT
app and tap
.
Smart Manager
Storage
→ →
Storage settings
SD
Remove the memory card.
3
24
Basics
Insert the tray back into the tray slot.
4
Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
Launch the
card
Settings
Format
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
app and tap
.
Smart Manager
Storage
→ →
Storage settings
SD

Turning the device on and off

Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap
Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Power off
.
25
Basics
Restarting the device
To restart the device, press and hold the Power key, and then tap
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Restart
Volume Down key
Power key
.

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on­screen instructions to set up your device.
•
The initial setup procedures may vary depending on the device’s software and your region.
•
You can set up your device with Bixby depending on the selected device language.
Turn on the device.
1
26
Basics
Select your preferred device language and select .
2
Select a language.
Activate or deactivate the mobile network and tap
3
Select a Wi-Fi network and connect to it.
4
If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
NEXT
.
27
Basics
Read and agree to the terms and conditions and tap
5
Follow the on-screen instructions to proceed the initial setup.
6
Set a screen lock method to protect your device. You can protect your personal
7
information by preventing others from accessing your device. To set the screen lock method later, tap
Follow the on-screen instructions to proceed the initial setup.
8
Not now
.
AGREE
.

Samsung account

Introduction
Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
and tap
Accounts
Accounts
Samsung account
Help
.
Settings
app
28
Basics
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
Launch the
1
account
Tap
2
3
CREATE ACCOUNT
Follow the on-screen instructions to complete creating your account.
Settings
.
app and tap
.
Accounts
Accounts
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
Launch the
1
account
Enter your Samsung account ID and password and tap
2
If you forget your account information, tap account information when you enter the required information.
Settings
.
app and tap
Accounts
Accounts
Find ID
SIGN IN
or
Reset password
Add account
Add account
.
. You can find your
Samsung
Samsung
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.
Launch the
1
Tap
2
3
Samsung account
Enter your Samsung account password and tap
Settings
app and tap
→ →
Remove account
Accounts
Accounts
CONFIRM
.
.
.
29
Basics

Understanding the screen

Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
30
Basics
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
31
Basics
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Back button
Recents button
Button Function
Recents
Home
Back
•
Tap to open the list of recent apps.
•
Tap to return to the Home screen.
•
Tap and hold to launch the
•
Tap to return to the previous screen.
Setting the navigation bar
Change the order of the buttons on the navigation bar.
Launch the select an option.
Settings
app and tap
Display
Navigation bar
Home button
Google Assistant Go
Button layout
app.
, and then
32
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
33
Basics
Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe downwards on the Apps screen. Alternatively, tap the Home button or the Back button.
Home screen Apps screen
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Add to Home
. A shortcut to the app will be added on the Home screen.
34
Basics
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen, tap and hold an app, and then drag it over another app.
A new folder containing the selected apps will be created. Tap folder name.
•
Adding more apps
You can add an app by dragging it to the folder.
•
Moving apps from a folder
Enter folder name
and enter a
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap folder’s apps will be relocated to the Apps screen.
Delete folder
. Only the folder will be deleted. The
35
Basics
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more.
•
Wallpapers
•
Widgets
information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
Home screen and more.
: Change the wallpaper settings for the Home screen and the locked screen.
: Widgets are small apps that launch specific app functions to provide
: Change the size of the grid to display more or fewer items on the
36
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
/
UMTS network connected
HSDPA network connected
HSPA+ network connected
LTE network connected (LTE-enabled models)
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
37
Basics
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen.
Locked screen
38
Basics
Changing the screen lock method
To change the screen lock method, launch the
Screen lock type
When you set a pattern, PIN or password for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
•
Swipe
•
Pattern
•
PIN
•
Password
the screen.
•
None
: Swipe in any direction on the screen to unlock it.
: Enter a PIN with at least four numbers to unlock the screen.
: Do not set a screen lock method.
, and then select a method.
: Draw a pattern with four or more dots to unlock the screen.
: Enter a password with at least four characters, numbers, or symbols to unlock
Settings
app, tap
Lock screen and security
Screen capture
Capture a screenshot while using the device.
Press and hold the Volume Down key and the Power key simultaneously. Captured screenshots will be saved in
It is not possible to capture a screenshot while using some apps and features.
Gallery
.
39
Basics
Quick setting buttons

Notification panel

When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Access the notification settings.
Launch Settings.
Clear all notifications.
40
Basics
Using quick setting buttons
Tap quick setting buttons to activate some features. Swipe downwards on the notification panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap another location.
Button order
, tap and hold a button, and then drag it to
41
Basics

Entering text

Keyboard layout
A keyboard appears automatically when you enter text to send messages, emails, and more.
Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.
Enter uppercase. For all caps, tap
it twice.
Enter symbols.
Change the keyboard settings.
Delete a preceding character.
Break to the next line.
Enter a space.
Changing the input language
Tap → languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key.
Languages and types
MANAGE INPUT LANGUAGES
, and then select the
Changing the keyboard
Tap → want.
Languages and types
, select a language, and then select the keyboard type you
On a
3x4 keyboard
corresponding key repeatedly until the desired character appears.
, a key has three or four characters. To enter a character, tap the
42
Basics
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used.
•
: Enter text by voice.
Start or pause entering text by voice.
•
: Enter emoticons.
•
: Change the keyboard for one-handed operation.
•
: Change the keyboard settings.
Copying and pasting
Tap and hold over text.
1
Drag or to select the desired text, or tap
2
Tap
3
4
COPY
Tap and hold where the text is to be inserted and tap
or
CUT
.
SELECT ALL
PASTE
to select all text.
.
43

Apps and features

Installing or uninstalling apps

Galaxy Apps
Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.
Launch the
Galaxy Apps
This app may not be available depending on the region or service provider.
app.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → then select an option.
Settings
Auto update apps
INSTALL
. To purchase
, and
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → then select an option.
44
Settings
INSTALL
Auto-update apps
. To purchase
, and
Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Disable
•
Uninstall
Enabling apps
: Disable selected default apps that cannot be uninstalled from the device.
: Uninstall downloaded apps.
Launch the an app, and then tap
Settings
app, tap
ENABLE
Apps and notifications
.
All apps
Disabled
, select
Setting app permissions
For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap the app.
To view your app permission settings, launch the
notifications
permissions list and change its permissions.
To view or change app permission settings by permission category, launch the and tap next to apps to grant permissions.
Apps and notifications
If you do not grant permissions to apps, the basic features of the apps may not
All apps
. Select an app and tap
ALLOW
App permissions
on the pop-up window to grant permissions to
Settings
Permissions
app and tap
. You can view the app’s
. Select an item and tap the switches
Apps and
Settings
app
function properly.
45
Apps and features

Phone

Introduction
Make or answer voice calls.
Making calls
Launch the
1
If the keypad does not appear on the screen, tap
Tap to make a voice call.
2
Preview the phone number.
Phone
Create a new contact.
app and enter a phone number.
to open the keypad.
Access additional options.
Add the number to an existing contact.
Delete a preceding character.
Making calls from the locked screen
On the locked screen, drag outside the circle.
46
Hide the keypad.
Apps and features
Making an international call
Tap to open the keypad if the keypad does not appear on the screen.
1
Tap and hold 0 until the + sign appears.
2
Enter the country code, area code, and phone number, and then tap .
3
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the You can send a text message to reject a call.
To create various rejection messages, launch the
decline messages
, enter a message, and then tap .
Phone
app, tap →
Missed calls
If a call is missed, the the list of missed calls.
icon appears on the status bar. Open the notification panel to view
SEND MESSAGE
Settings
bar upwards.
Quick
47
Apps and features
Blocking phone numbers
Block calls from specific numbers added to your block list.
Launch the
1
Tap , select contacts, and then tap
2
To manually enter a number, tap tap
When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
.
Phone
app and tap →
Enter phone number
switch to activate the feature.
Settings
DONE
.
Block numbers
, enter a phone number, and then
.
Options during calls
If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area.
During a voice call
The following actions are available:
: Access additional options.
•
Add call
call, the first call will be resumed.
•
Extra volume
•
Bluetooth
•
Speaker
the device away from your ears.
: Dial a second call. The first call will be put on hold. When you end the second
: Increase the volume.
: Switch to a Bluetooth headset if it is connected to the device.
: Activate or deactivate the speakerphone. When using the speakerphone, keep
48
Apps and features
•
Mute
•
Keypad
: Turn off the microphone so that the other party cannot hear you.
: Open or close the keypad.
: End the current call.
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
Launch the
1
Enter the number.
2
If the keypad does not appear on the screen, tap
Tap
3
CREATE CONTACT
number to an existing contact.
Adding a phone number to Contacts from the calls list
Phone
app.
to create a new contact, or tap
to open the keypad.
UPDATE EXISTING
to add the
Launch the
1
Tap a caller’s image, or tap a phone number →
2
Tap
3
Create contact
an existing contact.
Phone
app.
to create a new contact, or tap
Details
.
Update existing
to add the number to
49
Apps and features

Contacts

Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
Launch the
1
Select a storage location and tap
2
Enter contact information.
3
Select a storage location.
Contacts
app, tap , and then select a storage location.
SELECT
.
Add an image.
Enter contact information.
4
Open more information fields.
Depending on the selected storage location, the types of information you can save may vary.
Tap
SAVE
.
50
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
Launch the
1
IMPORT
Select a storage location to import contacts from.
2
Select a storage location to save contacts to.
3
Tick VCF files or contacts to import and tap
4
Contacts
.
app and tap →
Manage contacts
DONE
.
Import/Export contacts
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts.
Launch the
1
Tap
2
Sync account
Settings
and tap the
app, tap
Accounts
Sync Contacts
Accounts
switch to activate it.
and select the account to sync with.
This feature is not supported for some accounts.
Searching for contacts
Launch the
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it quickly.
•
Tap the search field at the top of the contacts list and enter search criteria.
Contacts
app.
51
Apps and features
Tap the contact’s name →
•
: Add to favourite contacts.
•
: Make a voice call.
•
: Compose a message.
•
: Compose an email.
Details
. Then take one of the following actions:
Sharing contacts
You can share contacts with others by using various sharing options.
Launch the
1
Select contacts and tap
2
Select a sharing method.
3
Contacts
app and tap →
SHARE
.
Share
.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
Launch the
1
Tap
2
3
4
CREATE
Tap
Add member
Tap
SAVE
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the
Contacts
and enter a label name.
.
Contacts
app and tap →
, select contacts to add to the group, and then tap
app, tap
Labels
Labels
, select a group, and then tap →
.
DONE
Send message
.
.
52
Apps and features
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list.
Launch the
1
Tap →
2
Select contacts and tap
3
Contacts
Link contacts
app and tap the contact’s name →
.
LINK
Details
.
.
Deleting contacts
Launch the
1
Select contacts and tap
2
To delete contacts one by one, open the contacts list and tap a contact’s image or tap a contact’s name
Contacts
Details
app and tap →
DELETE
. Then tap →
.
Delete
Delete
.
.

Messages

Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
Launch the
1
Messages
app and tap .
53
Apps and features
Add recipients and enter a message.
2
Recipient
Select contacts from the contacts list.
Attach files.
Enter a message.
Tap to send the message.
3
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
Launch the
1
On the messages list, select a contact.
2
Messages
app.
Send the message.
View your conversation.
3
To reply to the message, tap
To adjust the font size, spread two fingers apart or pinch on the screen.
Enter message
, enter a message, and then tap .
54
Apps and features
Blocking unwanted messages
Block messages from specific numbers added to your block list.
Launch the
1
Block numbers
Tap
2
INBOX
To manually enter a number, tap
Messages
.
and select a contact. Or, tap
app and tap →
Enter number
Settings
CONTACTS
, enter a phone number.
Block numbers and messages
, select contacts, and then tap .
Setting the message notification
You can change notification sound, display options, and more.
Launch the
1
activate it.
Change the notification settings.
2
Messages
app, tap
Setting a message reminder
Settings
Notifications
, and then tap the switch to
You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the
Notifications
App notifications
Messages
Settings
app, tap
, and then tap the switch to activate it.
Apps and notifications
Deleting messages
Launch the
1
On the messages list, select a contact.
2
Tap and hold a message, tap
3
To delete multiple messages, tick messages you want to delete.
Tap .
4
Messages
app.
Delete messages
.
55
Apps and features
View your bookmarks and recent

Internet

Introduction
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.
Browsing webpages
Launch the
1
Tap the address field.
2
Enter the web address or a keyword, and then tap Go.
3
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Internet
Open the homepage.
app.
Access additional options.
Refresh the current webpage.
browsing history.
Move between pages.
Open the browser's tab manager.
56
Apps and features

Camera

Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s privacy.
Launching Camera
Use the following methods to launch Camera:
•
Launch the
•
On the locked screen, drag outside the circle.
•
•
•
Camera
Some methods may not be available depending on the region or service provider.
Some camera features are not available when you launch the locked screen or when the screen is turned off while the screen lock method is set.
If photos you take appear blurry, clean the camera lens and try again.
app.
Camera
app from the
57
Apps and features
Switch between the
shooting mode
Basic shooting
Taking photos or recording videos
Tap the image on the preview screen where the camera should focus.
1
Tap to take a photo or tap to record a video.
2
Current mode
•
To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag
•
To capture an image from the video while recording, tap .
on the adjustment bar towards or .
front and rear cameras.
Preview thumbnail
Take a photo.
Record a video.
Camera settings
Options for current
•
To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap
.
58
Apps and features
•
The preview screen may vary depending on the shooting mode and which camera is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
•
The maximum recording time may reduce when you record video at high resolution.
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Zooming features are available only when using the rear camera.
Using the focus and exposure features
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in
Auto
mode.
59
Apps and features
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
Launch the
Camera
app.
Auto
mode will appear on the screen.
Selfie mode
Take self-portraits with the front camera. You can preview various beauty effects on the screen.
On the preview screen, swipe upwards or downwards, or tap to switch to the front
1
camera for self-portraits.
Face the front camera lens.
2
Tap to take a photo.
3
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking self­portraits. You can also try various makeups on your face.
On the preview screen, tap .
1
Select the options to apply beauty effects to your face and take a photo of yourself.
2
•
Skin
: Make your skin appear brighter and clearer.
•
Face
: Adjust the face shape and make your face appear slimmer.
•
Eyes
: Make your eyes appear bigger.
60
Apps and features
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode and which camera is being used.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Activate or deactivate the flash.
•
: Select a filter effect to use when taking photos.
•
: Apply beauty effects to use when taking photos.
Camera settings
On the preview screen, tap shooting mode.
REAR CAMERA
•
Picture size (rear)
higher quality photos, but they will take up more memory.
•
Video size (rear)
higher quality videos, but they will take up more memory.
COMMON
•
Grid lines
•
Location tags
: Display viewfinder guides to help composition when selecting subjects.
•
GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
: Select a resolution for photos. Using a higher resolution will result in
: Select a resolution for videos. Using a higher resolution will result in
: Attach a GPS location tag to the photo.
. Some options may not be available depending on the
•
Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting.
61
Apps and features
•
Press Volume key to
•
Storage location
you insert a memory card.
•
Reset settings
: Reset the camera settings.
: Set the device to use the Volume key to control the shutter.
: Select the memory location for storage. This feature will appear when

Gallery

Introduction
View images and videos stored in your device. You can also manage images and videos by album.
Viewing images
Launch the
1
Select an image.
2
Gallery
Modify the image.
app and tap
PICTURES
.
Access additional options.
Share the image with others.
Rotate the image.
Delete the image.
62
Apps and features
Access additional
Viewing videos
Launch the
1
Select a video to play. Video files show the icon on the preview thumbnail.
2
Tap to play the video.
3
Skip to the previous
video. Tap and hold
fast-forward by
dragging the bar.
Lock the playback
Gallery
to rewind.
Rewind or
screen.
app and tap
PICTURES
.
options.
Rotate the screen.
Skip to the next video. Tap and hold to fast-forward.
Change screen ratio.
Pause and resume playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
ALBUMS
, and then select an album.
63
Apps and features
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap at the bottom of the screen.
Deleting multiple images and videos
On the Gallery screen, tap and hold an image or a video to delete.
1
Tick the images or videos to delete.
2
Tap
3
DELETE
.

Calendar

Manage your schedule by entering upcoming events in your planner.
Creating events
Launch the
1
If the date already has saved events in it, tap the date and tap
Calendar
app and tap or double-tap a date.
.
64
Apps and features
Enter event details.
2
Select a calendar to save the
Enter the location.
Add more details.
Enter a title.
event to.
Add a note.
Set the duration.
Set an alarm.
Tap
SAVE
3
to save the event.
Syncing events with your accounts
Launch the
1
Tap
2
To add accounts to sync with, launch the
Add account
will appear on the list.
Sync account
This feature is not supported for some accounts.
Settings
. Then, select an account to sync with and sign in. When an account is added, it
app, tap
and tap the
Accounts
Sync Calendar
Calendar
Accounts
and select the account to sync with.
switch to activate it.
app and tap →
Manage calendars
65
Apps and features

Samsung Max

Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network.
•
This feature may not be available depending on the region or service provider.
•
Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions.
Launch the
Manage your Mobile data usage.
Manage your Wi-Fi data usage.
Samsung Max
View the Samsung Max
information you set.
app.
Select apps that are allowed to use the mobile data connection in the background.
Access the Samsung Max settings
Manage apps that are allowed to use background data.
66
Apps and features
Play through the speaker.

Radio

Listening to the FM radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna. Select the radio station you want from the stations list.
Search for an available radio station.
Turn the FM radio on or off.
Enter radio station frequency
manually.
Fine-tune the frequency.
View the list of favourites
stations.
Add the current radio station to the favourites list.
View the list of available stations.
Scan and save available stations
automatically.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap
.
Scanning radio stations
Launch the
Tap
SCAN
Select the radio station you want from the stations list.
Radio
app.
, and then select a scan option. The FM radio scans and saves available stations.
67
Apps and features

Clock

Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
ALARM
Launch the
Clock
app and tap
ALARM
.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
SAVE
other various alarm options, and then tap
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
.
Stopping alarms
Tap
DISMISS
SNOOZE
to stop an alarm. If you have previously enabled the snooze option, tap
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap
DELETE
.
68
Apps and features
WORLD CLOCK
Launch the
Clock
app and tap
WORLD CLOCK
.
Creating clocks
Tap , enter a city name or select a city from a list.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap
STOPWATCH
Launch the
1
Tap
2
START
To record lap times while timing an event, tap
Clock
to time an event.
app and tap
STOPWATCH
.
LAP
.
DELETE
.
Tap
3
STOP
To restart the timing, tap
To clear lap times, tap
to stop timing.
RESET
RESUME
.
.
TIMER
Launch the
1
Set the duration, and then tap
2
To open the keypad to enter the duration, tap the duration input field.
Tap
3
DISMISS
Clock
app and tap
when the timer goes off.
TIMER
START
.
.
69
Apps and features

Calculator

Perform simple or complex calculations.
Launch the
Rotate the device to landscape orientation to display the scientific calculator. If disabled, tap
To see the calculation history, tap
KEYPAD
To clear the history, tap
To calculate loans simply, tap or any loan.
Calculator
.
app.
to display the scientific calculator.
HISTORY
HISTORY
CLEAR HISTORY
. You can convert various values, such as home, car, personal
. To close the calculation history panel, tap
Auto-rotate
.
is

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the region or service provider.
Google Go
Search quickly for items on the Internet or your device.
Gmail
Send or receive emails via the Google Mail service.
Assistant
Make quick phone calls, set reminders, and receive updates on the latest news with your voice or text.
70
Apps and features
Maps Go
Find your location on the map, search the world map, and view location information for various places around you.
Chrome
Search for information and browse webpages.
Files
Simply browse, share, and back up files with cleaning recommendations to clear your cache and remove duplicate files.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.
71

Settings

Introduction

Customise device settings. You can make your device more personalised by configuring various setting options.
Launch the
To search for settings by entering keywords, tap
Settings
app.
Search
.

Connections

Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
devices. Refer to Bluetooth for more information.
•
Data usage
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
: Keep track of your data usage amount and customise the settings for the
Connections
.
limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.
•
Flight mode
only non-network services.
: Set the device to disable all wireless functions on your device. You can use
Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
72
Settings
•
Mobile Hotspot and Tethering
device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
Mobile networks
•
SIM card manager
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Location
•
Auto turn off connections
GPS when they are not being used.
•
More connection settings
connection settings for more information.
: Change settings for location information permissions.
: Configure your mobile network settings.
(dual SIM models): Activate your SIM or USIM cards and customise the
: Use the device as a mobile hotspot to share the
: Save battery by turning off connections such as Bluetooth or
: Customise settings to control other features. Refer to More

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Connecting to a Wi-Fi network
On the Settings screen, tap
1
Select a network from the Wi-Fi networks list.
2
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT
•
.
Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap
FORGET
Connections
.
Wi-Fi
, and then tap the switch to activate it.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.
73
Settings

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
On the Settings screen, tap
1
activate it.
The detected devices will be listed.
Select a device to pair with.
2
If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
Accept the Bluetooth connection request on your device to confirm.
3
Connections
Bluetooth
, and then tap the switch to
The devices will be connected when the other device accepts the Bluetooth connection request.
74
Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.
Launch the
1
Tap
2
If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Accept the Bluetooth connection request on the other device.
3
Gallery
Bluetooth
app and select an image.
, and then select a device to transfer the image to.
Unpairing Bluetooth devices
On the Settings screen, tap
1
The device displays the paired devices in the list.
Tap next to the device name to unpair.
2
Connections
Bluetooth
.
3
Tap
Unpair
.
75
Settings

Data saver

Reduce your data usage by preventing some apps running in the background from sending or receiving data.
On the Settings screen, tap activate it.
When the data saver feature is activated, the
To select apps to use data without restriction, tap select apps.
Connections
Data usage
icon will appear on the status bar.
Data saver
Data saver feature activated
Allow app while Data saver on
and tap the switch to
and

Mobile Hotspot and Tethering

Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.
On the Settings screen, tap
You may incur additional charges when using this feature.
•
Mobile Hotspot
with computers or other devices.
•
Configure Mobile Hotspot
•
Bluetooth tethering
connection with computers or other devices via Bluetooth.
•
USB tethering
a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer.
: Use the mobile hotspot to share the device’s mobile data connection
: Use USB tethering to share the device’s mobile data connection with
Connections
: Configure network settings for mobile hotspot.
: Use Bluetooth tethering to share the device’s mobile data
Mobile Hotspot and Tethering
.
76
Settings
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.
On the Settings screen, tap
1
Hotspot
Tap the switch to activate it.
2
The networks list.
To set a password for the mobile hotspot, tap level of security. Then, enter a password and tap
On the other device’s screen, search for and select your device from the Wi-Fi networks
3
list.
On the connected device, use the device’s mobile data connection to access the Internet.
4
.
icon appears on the status bar. Other devices can find your device in the Wi-Fi
Connections
Mobile Hotspot and Tethering
Configure Mobile Hotspot
SAVE
.
and select the

SIM card manager (dual SIM models)

Mobile
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
•
Mobile data
•
Dual SIM always on
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding depending on the region or service provider.
: Select a SIM or USIM card for messaging.
: Select a SIM or USIM card for data services.
Connections
: Set the device to allow incoming calls from the other SIM or USIM
SIM card manager
.
77
Settings

More connection settings

Customise settings to control other connection features.
On the Settings screen, tap
•
Printing
for available printers or add one manually to print files. Refer to Printing for more information.
•
VPN
private network.
: Configure settings for printer plug-ins installed on the device. You can search
: Set up virtual networks (VPNs) on your device to connect to a school or company’s
Connections
More connection settings
.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
On the Settings screen, tap
1
Add service
Search for a printer plug-in in
2
Select a printer plug-in and install it.
3
Select the printer plug-in and tap the switch to activate it.
4
The device will automatically search for printers that are connected to the same Wi-Fi network as your device.
Select a printer to add.
5
To add printers manually, tap →
.
Connections
Play Store
Add printer
More connection settings
.
.
Printing
78
Settings
Printing content
While viewing content, such as images or documents, access the sharing options panel, tap the printer plug-in you have installed, and then follow the on-screen instructions to complete the printing.
Printing methods may vary depending on the content type.

Sounds and vibration

Change settings for various sounds on the device.
On the Settings screen, tap
•
Sound mode
•
Vibrate while ringing
•
Volume
notifications.
•
Ringtone
•
Notification sounds
•
Do not disturb
except for allowed exceptions.
•
Touch sounds
touchscreen.
•
Screen lock sounds
•
Charging sound
•
Dialling keypad tone
: Set the device to use sound mode, vibration mode, or silent mode.
: Set the device to vibrate and play a ringtone for incoming calls.
: Adjust the volume level for call ringtones, music and videos, system sounds, and
: Change the call ringtone.
: Change the notification sound.
: Set the device to mute incoming calls, notification sounds, and media,
: Set the device to sound when you select an app or option on the
: Set the device to sound when you lock or unlock the touchscreen.
: Set the device to sound when it is connected to a charger.
: Set the device to sound when you tap the buttons on the keypad.
Sounds and vibration
.
79
Settings

Apps and notifications

View recently launched apps and manage the device’s apps settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.
On the
To customise app permissions for more apps, tap
Settings
screen, tap
Apps and notifications

Display

Options
Change the display and the Home screen settings.
On the Settings screen, tap
•
Brightness
•
Auto brightness
automatically.
•
Outdoor mode
conditions.
: Adjust the brightness of the display.
: Set the device to save power by adjusting the brightness of the display
: Activate outdoor mode to make the display easier to see in bright
Display
.
.
Special access
and select an option.
•
Font size
•
Wallpaper
•
Show battery percentage
•
Navigation bar
buttons) for more information.
•
Screen timeout
backlight.
•
Screensaver
connected to a dock. Refer to Screensaver for more information.
: Change the font size.
: Change the wallpaper settings for the Home screen and the locked screen.
: Set the device to display the remaining battery life.
: Change the navigation bar settings. Refer to Navigation bar (soft
: Set the length of time the device waits before turning off the display’s
: Set the device to launch a screensaver when the device is charging or
80
Settings

Screensaver

You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging.
On the Settings screen, tap
1
Select
2
To preview the selected option, tap
Colours
•
When you tap the screen while your screensaver is displayed, the screen will turn on.
•
If you set the period you want to use a screensaver, tap → select an option.
.
Display
Screensaver
PREVIEW
and tap the switch to activate it.
.
Set when to use
and

Smart Manager

The smart manager feature provides an overview of the status of your device’s battery, storage, memory, and performance enhancer. You can also automatically optimise the device with a tap of your finger.
Storage
Battery
Memory
Performance enhancer
81
Settings
Using the quick optimisation feature
On the Settings screen, tap
The quick optimisation feature improves device performance through the following actions.
•
Clearing some memory.
•
Deleting unnecessary files and closing apps running in the background.
•
Managing abnormal battery usage.
•
Performance enhancer.
Smart Manager
.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
•
The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
Smart Manager
Storage
.
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap you do not use any more, tap tap
DELETE
or
UNINSTALL
USER DATA
.
CLEAN NOW
and select a category. Then, tick items to select and
. To delete files or uninstall apps that
Memory
On the Settings screen, tap
To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap
CLEAN NOW
Smart Manager
.
Memory
.
82
Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.
On the Settings screen, tap
•
The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
•
You may not receive notifications from some apps that use power saving mode.
Smart Manager
Battery
.
Maximum power saving mode
In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
Tap
TURN ON MAXIMUM POWER SAVING MODE
APPLY
tap
After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap
To deactivate maximum power saving mode, tap
.
Edit
and select an app with .
, tap option switches activated, and then
and select an app
Turn off Maximum power saving
mode
.
The estimated battery usage time may vary depending on your device settings and operating conditions.
Managing the battery
You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. To save battery power by setting whether to optimise the battery usage for each app, tap
usage
. Then, tap an app’s switch to activate it.
BATTERY USAGE
Optimise battery
83
Settings
Performance enhancer
Enhance the device’s performance by setting apps to be put to sleep after a certain period of time of not using them.
On the Settings screen, tap
phone performance
To add app exceptions, tap background.
switch to activate it.
Smart Manager
Add app exceptions

Lock screen and security

Options
Change the settings for the locked screen.
On the Settings screen, tap
The available options may vary depending on the screen lock method selected.
•
Google Play Protect
Lock screen and security
: Set the device to check for harmful apps and behaviour and warn
Performance enhancer
to select apps that can run in the
.
. Then, tap
Enhance
about potential harm and remove them.
•
Find My Device
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
You can also allow the Google location service to provide more accurate information about the location of your device.
•
Security update
service. You can also schedule software updates.
•
Secure startup
turning on the device. You must enter the unlock code to start the device and receive messages and notifications.
: Activate or deactivate the Find My Device feature. Access the Find My
: Update your device’s software via the firmware over-the-air (FOTA)
: Protect your device by setting it to require a screen unlock code when
84
Settings
•
Encrypt SD card
If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
•
Other security settings
•
Screen lock type
•

Smart Lock

detected. Refer to Smart Lock for more information.
•
Secure lock settings
•
Contact information
address, on the locked screen.
•
Notifications
: Set the device to encrypt files on a memory card.
: Configure additional security settings.
: Change the screen lock method.
: Set the device to unlock itself when trusted locations or devices are
: Change screen lock settings for the selected lock method.
: Set the device to show contact information, such as your email
: Set whether or not to show notifications on the locked screen and select
which notifications to display.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.
For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
On the Settings screen, tap
1
Unlock the screen using the preset screen lock method.
2
Lock screen and security
Smart Lock
.
Select an option and follow the on-screen instructions to complete the setting.
3
85
Settings

Accounts

Sync, back up, or restore your device’s data. You can also register and manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap
•
Accounts
•
Backup
You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up data.
: Add your Samsung and Google accounts, or other accounts, to sync with.
: Keep your personal information, app data, and settings safe on your device.
Accounts
.

Accessibility

Configure various settings to improve accessibility to the device.
On the Settings screen, tap
The available options may vary depending on the region or service provider.
•
Font size
•
Magnification
: Change the font size.
: Set the device to magnify the screen and to zoom in on a specific area.
Accessibility
.
•
Large mouse/touchpad pointer
touchpad.
•
Negative colours
•
Colour adjustment
that you are colour blind or having difficulty reading content.
•
High contrast fonts
between the text and the background.
: Reverse the display colours to improve visibility.
: Adjust the colour scheme for the screen when the device determines
: Adjust the colour and outline of fonts to increase the contrast
: Enlarge the pointer when using an external mouse or
86
Settings
•
Mono audio
•
Google subtitles (CC)
Google and to change the closed caption settings.
•
Touch and hold delay
•
Click after pointer stops
the mouse pointer over the item.
•
End call with Power button
•
Text-to-speech
Assistant is activated, such as languages, speed, and more.
•
Accessibility shortcut
switch when you press and hold the Volume Up key and the Volume Down key simultaneously for more than 3 seconds.
: Enable mono sound when listening to audio with one earbud.
: Set the device to display closed captions on content supported by
: Set the recognition time for tapping and holding the screen.
: Set the device to select an item automatically when you place
: Change the method of ending calls.
: Change the settings for text-to-speech features used when Voice
: Set the device to activate Voice Assistant or Samsung universal

Google

Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.

User manual

View help information to learn how to use the device and apps or configure important settings.
On the Settings screen, tap
User manual
.
87
Settings

System

Customise your device’s system settings or reset the device.
On the Settings screen, tap
•
Language and input
and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information.
•
Date and time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Report diagnostic info to Samsung
diagnostic and usage information to Samsung.
•
Reset
settings and network settings. You can also set the device to restart at a preset time for device optimisation.
•
Software update
service. You can also schedule software updates.
: Reset your device’s settings or perform a factory data reset. You can reset all your
: Access and alter the settings to control how the device displays the time
: Update your device’s software via the firmware over-the-air (FOTA)
System
: Select device languages and change settings, such as keyboards
.
: Set the device to automatically send the device’s
•
About phone
: Access your device’s information.
Adding device languages
You can add languages to use on your device.
On the Settings screen, tap
1
language
To view all the languages that can be added, tap
Select a language to add.
2
.
System
Language and input
All languages
Language
Add
.
88
Settings
To set the selected language as the default language, tap
3
current language setting, tap
The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag move it to the top of the list. If an app does not support the default language, the next supported language in the list will be used.
KEEP CURRENT
.
SET AS DEFAULT
next to a language and
. To keep the
89

Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.
When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.
90
Appendix
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
DELETE ALL
Settings
. Before performing the factory data reset, remember to make backup copies of
app and tap
System
Reset
Factory data reset
RESET
all important data stored in the device.
91
Appendix
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
92
Appendix
The battery does not charge properly (For Samsung-approved chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus.
93
Appendix
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
•
On your device, launch the switch to re-activate it.
•
On your device, launch the
settings
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
RESET SETTINGS
Settings
Settings
to reset network settings. You may lose registered
app, tap
app, tap
Connections
System
Reset
, and then tap the
Reset network
Bluetooth
94
Appendix
A connection is not established when you connect the device to a computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
•
If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen.
95
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
•
Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
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All other trademarks and copyrights are the property of their respective owners.
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