Clearing original document jams
1
Original paper jam in front of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9).
4. Troubleshooting 106
Clearing original document jams
2
Original paper jam inside of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 9).
4. Troubleshooting 107
Clearing original document jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting 108
Clearing original document jams
3
Original paper jam in exit area of scanner
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• This troubleshooting may not be available depending on model or optional goods (see "Front view" on page 20).
4. Troubleshooting 109
Clearing original document jams
4
Original paper jam in scanner duplex path
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• This troubleshooting may be available depending on model(supported Duplex Automatic Document Feeder (DADF)) (see "Variety feature" on page 9).
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4. Troubleshooting 110
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
5
In tray1
Click this link to open an animation about clearing a jam.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
4. Troubleshooting 111
Clearing paper jams
6
In optional tray
Click this link to open an animation about clearing a jam.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
• This troubleshooting may be not available depending on model or optional (see "Variety feature" on page 9).
4. Troubleshooting 112
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting 113
Clearing paper jams
7
In the multi-purpose (or manual feeder) tray
Click this link to open an animation about clearing a jam.
4. Troubleshooting 114
Clearing paper jams
8
Inside the machine
The fuser area is hot. Take care when removing paper from the machine.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 20).
4. Troubleshooting 115
Clearing paper jams
M3370/ M3870/ M4070 series
Click this link to open an animation about clearing a jam.
4. Troubleshooting 116
Clearing paper jams
M3375/ M3875/ M4075 series
Click this link to open an animation about clearing a jam.
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4. Troubleshooting 117