Clearing paper jams
6
In the duplex unit area
Click this link to open an animation about clearing a jam.
4. Troubleshooting 96
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting 97
Understanding the status LED
Understanding the status LED
The color of the LED indicates the machine's current status.
• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 101).
•You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 240).
•If the problem persists, call a service representative.
4. Troubleshooting 98
Understanding the status LED
LED |
Status |
Description |
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Off |
The machine is off-line. |
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Green |
Blinking |
When the backlight blinks, the machine is receiving or printing data. |
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On |
• The machine is on-line and can be used. |
|
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|
•A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on the control panel, check the display message. When the problem is cleared, the machine resumes.
|
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|
Blinking |
• Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for |
|
|
|
|
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on |
( |
|
) |
|
page 62).b |
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|||
Status |
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|
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
Red
"Replacing the toner cartridge" on page 64).
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
On
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 101).
•A paper jam has occurred (see "Clearing paper jams" on page 85).
•An imaging unit has almost reached it’s estimated cartridge lifec. It is recommended to replace the toner cartridge.
|
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Blinking |
The machine is connecting to a wireless network. |
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) WPSb Blue |
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( |
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On |
The machine is connected to a wireless networkG(see "Wireless network setup" on page 154). |
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Off |
The machine is disconnected from a wireless network. |
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( |
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) |
Blue |
On |
The machine is in power save mode. |
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Power |
Off |
The machine is in ready mode or machine’s power is off. |
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4. Troubleshooting 99
|
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LED |
|
Status |
Description |
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Eco |
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Green |
On |
Eco mode is on (see "Eco printing" on page 51). |
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|||||
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||
|
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a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.
b.Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23).
c.When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop). Turning off this option and continuing to print may damage the device’s system.
4. Troubleshooting 100
Understanding display messages
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computers’s Printing Status program window (see "Using Samsung Printer Status" on page 240).
•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the contents of display message.
•Some messages may not appear on the display depending on the options or models.
•[error number] indicates the error number.
•[tray type] indicates the tray number.
•[media type] indicates the media type.
•[media size] indicates the media size.
•[color] indicates the color of toner.
7
Paper Jam-related messages
Message |
Meaning |
Suggested solutions |
|
|
|
|
|
Paper jam |
Paper has jammed in the |
Clear the jam (see "In |
|
in exit area |
exit area. |
exit area" on page 94). |
|
|
|
||
|
|
|
|
Paper jam |
Paper has jammed during |
Clear the jam (see "In |
|
inside of duplex |
duplex printing. This is |
the duplex unit area" |
|
applicable only to |
on page 96). |
||
|
|||
|
machines with this feature. |
|
|
|
|
|
|
Paper jam |
Paper has jammed in inside |
Clear the jam (see |
|
inside machine |
the machine. |
"Inside the machine" |
|
|
on page 90). |
||
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|
||
|
|
|
|
Paper jam in tray1 |
Paper has jammed in the |
Clear the jam (see "In |
|
|
tray. |
tray 1" on page 85). |
|
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|
Paper jam in tray 2 |
Paper has jammed in the |
Clear the jam (see "In |
|
|
optional tray. |
optional tray" on page |
|
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|
86). |
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|
Paper jam in MP tray |
Paper has jammed in the |
Clear the jam (see "In |
|
|
multi-purpose tray. |
the manual feeder/ |
|
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|
multi-purpose tray" on |
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|
|
page 88). |
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|
4. Troubleshooting 101
Understanding display messages
8
Toner-related messages
Message |
Meaning |
Suggested solutions |
|
Install toner |
A toner cartridge is not |
Reinstall the toner cartridge. |
|
|
installed. |
|
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|
|
|
|
|
A toner cartridge is not |
Reinstall the toner cartridge two or |
|
|
being detected |
three times to confirm it is seated |
|
|
|
properly. If the problem persists, |
|
|
|
contact the service representatives. |
|
|
|
|
|
|
Not removed |
Remove the protective film from the |
|
|
protective film from |
toner cartridge. |
|
|
toner. |
|
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|
|
|
|
Not Compatible |
The indicated toner |
Install the corresponding toner |
|
Toner cartridge |
cartridge is not |
cartridge with a Samsung-genuine |
|
suitable for your |
cartridge (see "Replacing the toner |
||
|
|||
|
machine. |
cartridge" on page 64). |
|
|
|
|
|
Prepare new |
Small amount of toner |
Prepare a new cartridge for a |
|
cartridge |
is left in the indicated |
replacement. You may temporarily |
|
|
cartridge. The |
increase the printing quality by |
|
|
estimated cartridge |
redistributing the toner (see |
|
|
lifea of toner is close. |
"Redistributing toner" on page 62). |
Message |
Meaning |
Suggested solutions |
|
Replace |
A toner cartridge has |
• You can choose Stop or Continue |
|
new cartridge |
reached its estimated |
as shown on the control panel. If |
|
cartridge lifea. |
you select Stop, the printer stops |
||
|
|||
|
|
printing. If you select Continue, the |
|
|
|
printer keeps printing but the |
|
|
|
printing quality cannot be |
|
|
|
guaranteed. |
|
|
|
• Replace the toner cartridge for the |
|
|
|
best print quality when this |
|
|
|
message appears. Using a cartridge |
|
|
|
beyond this stage can result in |
|
|
|
printing quality issues (see |
|
|
|
"Replacing the toner cartridge" on |
|
|
|
page 64). |
|
|
|
• Replace the toner cartridge for the |
|
|
|
best print quality when this |
|
|
|
message appears. Using a cartridge |
|
|
|
beyond this stage can result in |
|
|
|
printing quality issues (see |
|
|
|
"Replacing the toner cartridge" on |
|
|
|
page 64). |
|
|
|
|
a.Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available consumables" on page 56). The number of pages may be affected by operating environment, percentage of image area, printing interval, media, percentage of image area, and media size. Some amount of toner may remain in the cartridge even when replace new cartridge appears and the machine stops printing.
4. Troubleshooting 102
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
4. Troubleshooting 103
Understanding display messages
9
Imaging unit-related messages
Message |
Meaning |
Suggested solutions |
|
Not Installed |
An imaging unit is not |
Reinstall the imaging unit. |
|
Imaging unit |
installed. |
|
|
|
|
||
|
|
|
|
|
An imaging unit is not |
Reinstall the imaging unit two or three |
|
|
being detected |
times to confirm it is seated properly. If |
|
|
|
the problem persists, contact the |
|
|
|
service representatives. |
|
|
|
|
|
|
Not remove protective |
Remove the protective film from the |
|
|
film from toner. |
imaging unit. |
|
|
|
|
|
Not compatible |
The imaging unit is not |
Install the corresponding cartridge |
|
Imaging unit |
suitable for your |
with a Samsung-genuine cartridge |
|
machine. |
(see "Replacing the imaging unit" on |
||
|
|||
|
|
page 68). |
|
|
|
|
|
Prepare new |
Small amount of toner |
Prepare a new imaging unit for a |
|
Image unit |
is left in the imaging |
replacement. |
|
|
unit. The estimated |
|
|
|
cartridge life of toner is |
|
|
|
close. |
|
Message |
Meaning |
Suggested solutions |
|
Replace new |
An imaging unit has |
• You can choose Stop or Continue |
|
Image unit |
reached its estimated |
as shown on the control panel. If |
|
cartridge life. |
you select Stop, the printer stops |
||
|
|||
|
|
printing. If you select Continue, the |
|
|
|
printer keeps printing but the |
|
|
|
printing quality cannot be |
|
|
|
guaranteed. |
|
|
|
• Replace the imaging unit for the |
|
|
|
best print quality when this |
|
|
|
message appears. Using a cartridge |
|
|
|
beyond this stage can result in |
|
|
|
printing quality issues (see |
|
|
|
"Replacing the imaging unit" on |
|
|
|
page 68). |
|
|
|
• If the machine stops printing, |
|
|
|
replace the imaging unit (see |
|
|
|
"Replacing the imaging unit" on |
|
|
|
page 68). |
|
|
|
|
Samsung does not recommend using a non-genuine Samsung cartridge such as refilled or remanufactured. Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of using non-genuine Samsung cartridges will not be covered under the machine warranty.
4. Troubleshooting 104
Understanding display messages
10
Tray-related messages
Message |
Meaning |
Suggested solutions |
|
|
|
Paper Empty |
There is no paper in the |
Load paper in the tray (see |
in [tray number] |
indicated tray. |
"Loading paper in the tray" |
|
on page 37). |
|
|
|
|
|
|
|
11
Network-related messages
Message |
Meaning |
Suggested solutions |
|
|
|
Network Problem: |
The IP address is used |
Check the IP address or |
IP Conflict |
elsewhere. |
obtain a new IP address. |
|
|
|
|
|
|
|
Fail to authenticate. |
Check the network |
802.1x |
|
authentication protocol. If |
|
the problem persists, |
|
Network Error |
|
|
|
contact your network |
|
|
|
|
|
|
administrator. |
|
|
|
12
Misc. messages
Message |
Meaning |
Suggested solutions |
|
|
|
|
|
Door Open |
The cover is not securely |
Close the cover until it locks |
|
Close it |
latched. |
into place. |
|
|
|
||
|
|
|
|
Error [error |
The indicated toner |
Reinstall the Samsung- |
|
number] |
cartridge is installed |
genuine toner cartridge two |
|
Install [color] |
improperly, or the |
or three times to confirm it is |
|
connector is polluted. |
seated properly. If the |
||
toner |
|||
|
problem persists, please call |
||
|
|
||
|
|
for service. |
|
|
|
|
|
Error [error |
The machine unit cannot |
Reboot the power and try the |
|
number] |
be controlled. |
printing job again. If the |
|
Turn off then on |
|
problem persists, please call |
|
|
for service. |
||
|
|
||
Error [error |
|
||
|
|
||
number] |
|
|
|
Call for service |
|
|
|
|
|
|
|
Install TR. |
The transfer belt is not |
Install a Samsung-genuine |
|
belt unit. |
installed. |
transfer belt. |
|
|
|
||
|
|
|
|
Not compatible |
The transfer belt of the |
Install the a Samsung- |
|
transfer belt |
machine is not for your |
genuine part designed for |
|
machine. |
your machine. |
||
|
|||
|
|
|
4. Troubleshooting 105
Understanding display messages
|
Message |
Meaning |
Suggested solutions |
|
|
|
|
||
Not installed |
The is waste toner |
Install a Samsung-genuine |
||
Waste tank |
container not installed. |
waste toner container. |
||
|
|
|||
|
|
|
||
Not proper room |
The machine is in a room |
Move the machine to a room |
||
temp. Move set |
with improper room |
with proper roomG |
||
|
|
temperature. |
temperature. |
|
|
|
|
||
Output bin Full |
The output tray is full. |
Remove papers from the |
||
Remove paper |
|
output tray, the machine |
||
|
resumes printing. If the |
|||
|
|
|
||
|
|
|
problem persists, call for |
|
|
|
|
service. |
|
|
|
|
||
Prepare new |
The life of the transfer belt |
Replace the transfer belt with |
||
Transfer belt |
will expired soon. |
a new one. If the problem |
||
|
persists, please call for |
|||
|
|
|
||
Replace new |
The life of the transfer belt |
|||
service. |
||||
Transfer belt |
has expired. |
|
||
|
|
|||
|
|
|
||
Replace |
The life of the fuser unit will |
Replace the fuser unit with a |
||
Fuser Soon |
be expired soon. |
new one. If the problem |
||
|
persists, please call for |
|||
|
|
|
||
Replace new |
The life of the fuser unit will |
|||
service. |
||||
Fuser unit |
be expired. |
|
||
|
|
|||
|
|
|
|
|
• |
Replace new |
The life of the tray pick-up |
Replace the tray pick-up roller |
|
|
Tray1 roller |
roller will expired soon. |
with a new one. If the |
|
• |
Replace new |
|
problem persists, please call |
|
The life of the tray pick-up |
||||
for service. |
||||
|
Tray2 roller |
|||
|
roller will expired. |
|||
|
|
|||
|
|
|
|
Message |
Meaning |
Suggested solutions |
|
|
|
Transfer Belt |
The transfer belt cannot be |
Reboot the power and try the |
Error |
controlled. |
printing job again. If the |
|
problem persists, please call |
|
|
|
|
|
|
for service. |
|
|
|
Waste toner Full |
The waste toner container |
Replace the waste toner |
Replace new one |
is full. |
container. |
|
|
|
|
|
|
4. Troubleshooting 106
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• |
Specifications |
108 |
• |
Regulatory information |
116 |
• |
Copyright |
127 |
|
|
|
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
|
Items |
Description |
|
|
|
Dimension |
Width x Length x Height |
366 x 365.6 x 262.5 mm (14.4 x 14.39 x 10.33 inches) |
|
|
|
Weight |
Machine with consumables |
• M332xND/M382xD series: 9.92 kg (21.9 lbs) |
|
|
• M382xND/M382xDW/M402xND series: 10.21 kg (22.5 lbs) |
|
|
|
Noise Levela |
Ready mode |
Less than 26 dB (A) |
|
Print mode |
• M332x series: Less than 54 dB (A) |
|
|
• M382x/M402x series: Less than 56 dB (A) |
|
|
|
Temperature |
Operation |
10 to 30 °C (50 to 86 °F) |
|
|
|
|
Storage (packed) |
-20 to 40 °C (-4 to 104 °F) |
|
|
|
Humidity |
Operation |
20 to 80% RH |
|
|
|
|
Storage (packed) |
10 to 90% RH |
|
|
|
Power ratingb |
110 volt models |
AC 110 - 127 V |
|
220 volt models |
AC 220 - 240 V |
|
|
|
5. Appendix 108
Specifications
|
Items |
Description |
|
|
|
Power consumption |
Average operating mode |
Less than 600 W |
|
|
|
|
Ready mode |
Less than 60 W |
|
|
|
|
Power save mode c |
Less than 0.3 W (Wi-Fi Direct on: Less than 0.9 W) |
|
Power off mode d |
Less than 0.1 W |
|
|
|
Wirelesse |
Module |
SPW-B4319U |
a.Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b.See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
c.The power consumption of power save mode may be affected by machine's status, setting conditions, operating environment.
d.Power consumption can be completely avoided only when the power cable is not connected.
e.Wireless models only (see "Features by models" on page 8).
5. Appendix 109
Specifications
2
Print media specifications
Type |
Size |
Dimensions |
|
Print media weight/Capacitya |
||
Tray1 / Optional tray |
|
Multi-purpose tray |
Manual feederb c |
|||
|
|
|
|
|||
Plain paper |
Letter |
216 x 279 mm (8.5 x 11 inches) |
70 to 85 g/m2 (19 to 24 lbs |
|
70 to 85 g/m2 (19 to 24 lbs |
70 to 85 g/m2 (19 to 24 lbs |
|
Legal |
216 x 356 mm (8.5 x 14 inches) |
bond) |
|
bond) |
bond) |
|
US Folio |
216 x 330 mm (8.5 x 13 inches) |
• 250 sheets of 80 g/m2 |
|
• 50 sheets of 80 g/m2 (20 |
• 1 sheet of 80 g/m2 (20 lbs |
|
|
|
|
|||
|
A4 |
210 x 297 mm (8.26 x 11.69 inches) |
|
|||
|
|
|
(20 lbs bond) |
|
lbs bond) |
bond) |
|
Oficio |
216 x 343 mm (8.5 x 13.5 inches) |
|
|||
|
|
|
|
|
||
|
|
|
|
|
|
|
|
JIS B5 |
182 x 257 mm (7.16 x 10.11 inches) |
|
|
|
|
|
|
|
|
|
|
|
|
ISO B5 |
176 x 250 mm (6.93 x 9.84 inches) |
|
|
|
|
|
Executive |
184 x 267 mm (7.25 x 10.5 inches) |
|
|
|
|
|
|
|
|
|
|
|
|
A5 |
148 x 210 mm (5.82 x 8.26 inches) |
|
|
|
|
|
|
|
|
|
|
|
|
A6 |
105 x 148 mm (4.13 x 5.82 inches) |
• 150 sheets of 75 g/m2 |
|
|
|
|
|
|
(20 lbs bond) |
|
|
|
|
|
|
|
|
|
|
Envelope |
Envelope Monarch |
98 x 191 mm (3.87 x 7.5 inches) |
Not available in tray1/ |
|
75 to 90 g/m2 (20 to 24 lbs |
75 to 90 g/m2 (20 to 24 lbs |
|
Envelope No. 10 |
105 x 241 mm (4.12 x 9.5 inches) |
optional tray. |
|
bond) |
bond) |
|
Envelope DL |
110 x 220 mm (4.33 x 8.66 inches) |
|
|
|
|
|
|
|
|
|
|
|
|
Envelope C5 |
162 x 229 mm (6.37 x 9.01 inches) |
|
|
|
|
|
Envelope C6 |
114 x 162 mm (4.48 x 6.38 inches) |
|
|
|
|
|
|
|
|
|
|
|
Thick paper |
Refer to the Plain |
Refer to the Plain paper section |
86 to 105 g/m2 (23 to 28 lbs |
|
86 to 105 g/m2 (23 to 28 lbs |
86 to 105 g/m2 (23 to 28 lbs |
|
paper section |
|
bond) |
|
bond) |
bond) |
|
|
|
|
|
|
|
Thicker paper |
Refer to the Plain |
Refer to the Plain paper section |
Not available in tray1/ |
|
164 to 220 g/m2 (44 to 58 |
164 to 220 g/m2 (44 to 58 lbs |
|
paper section |
|
optional tray. |
|
lbs bond) |
bond) |
|
|
|
|
|
|
|
Thin paper |
Refer to the Plain |
Refer to the Plain paper section |
60 to 70 g/m2 (16 to 19 lbs |
|
60 to 70 g/m2 (16 to 19 lbs |
60 to 70 g/m2 (16 to 19 lbs |
|
paper section |
|
bond) |
|
bond) |
bond) |
|
|
|
|
|
|
|
5. Appendix 110
Specifications
Type |
Size |
Dimensions |
|
Print media weight/Capacitya |
||
Tray1 / Optional tray |
|
Multi-purpose tray |
Manual feederb c |
|||
|
|
|
|
|||
Transparency |
Letter, A4 |
Refer to the Plain paper section |
Not available in tray1/ |
|
138 to 146 g/m2 (36.81 to |
138 to 146 g/m2 (36.81 to |
|
|
|
optional tray. |
|
38.91 lbs bond) |
38.91 lbs bond) |
|
|
|
|
|
|
|
Labelsd |
Letter, Legal, US Folio, |
Refer to the Plain paper section |
Not available in tray1/ |
|
120 to 150 g/m2 (32 to 40 |
120 to 150 g/m2 (32 to 40 lbs |
|
A4, JIS B5, ISO B5, |
|
optional tray. |
|
lbs bond) |
bond) |
|
Executive, A5 |
|
|
|
|
|
|
|
|
|
|
|
|
Card stock |
Letter, Legal, US Folio, |
Refer to the Plain paper section |
121 to 163 g/m2 (32 to 43 |
|
121 to 163 g/m2 (32 to 43 |
121 to 163 g/m2 (32 to 43 lbs |
|
A4, JIS B5, ISO B5, |
|
lbs bond) |
|
lbs bond) |
bond) |
|
Executive, A5 |
|
|
|
|
|
|
|
|
|
|
|
|
Bond paper |
Refer to the Plain |
Refer to the Plain paper section |
106 to 120 g/m2 (28 to 32 |
|
106 to 120 g/m2 (28 to 32 |
106 to 120 g/m2 (28 to 32 lbs |
|
paper section |
|
lbs bond) |
|
lbs bond) |
bond) |
|
|
|
|
|
|
|
Minimum |
size (custom)e, f |
• Multi-purpose(or manual |
60 to 163 g/m2 (16 to 43 lbs |
bond) |
|
|
|
|
feeder) tray(: 76 x 127 mm (2.99 |
Not available in optional tray. |
|
||
|
|
x 5 inches) |
|
|||
|
|
|
|
|
|
|
|
|
• Tray 1: 105 x 148.5 mm (4.13 x |
|
|
|
|
|
|
5.85 inches) |
|
|
|
|
|
|
|
|
|
|
|
Maximum size (custom) |
216 x 356 mm (8.5 x 14 inches) |
|
|
|
|
a.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b.M332xND/M382xD series only.
c.1 sheet for manual feeder.
d.The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
e.The paper types available in multi-purpose tray: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
f.The paper types available in tray 1: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
5. Appendix 111
Specifications
3
System requirements
Microsoft® Windows®
Operating system |
Requirement (recommended) |
|
|
|
|
|
|
||
CPU |
RAM |
free HDD space |
||
|
||||
|
|
|
|
|
Windows® XP |
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) |
128 MB (256 MB) |
1.5 GB |
|
Windows Server® 2003 |
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) |
128 MB (512 MB) |
1.25 GB to 2 GB |
|
Windows Server® 2008 |
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz) |
512 MB (2 GB) |
10 GB |
|
Windows Vista® |
Intel® Pentium® IV 3 GHz |
512 MB (1 GB) |
15 GB |
|
Windows® 7 |
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher |
1 GB (2 GB) |
16 GB |
|
|
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). |
|
|
|
|
• DVD-R/W Drive |
|
|
|
|
|
|
|
|
Windows Server® 2008 R2 |
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster) |
512 MB (2 GB) |
10 GB |
|
Windows® 8 |
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher |
1 GB (2 GB) |
16 GB |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
•Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
5. Appendix 112
Specifications
Mac
Operating system |
|
|
Requirements (Recommended) |
|
|
|
|
|
|
|
CPU |
RAM |
Free HDD space |
|
|
|
|||
|
|
|
|
|
Mac OS X 10.5 |
• |
Intel® processors |
512 MB (1 GB) |
1 GB |
|
• 867 MHz or faster Power PC G4/G5 |
|
|
|
|
|
|
|
|
Mac OS X 10.6 |
• |
Intel® processors |
1 GB (2 GB) |
1 GB |
Mac OS X 10.7 - 10.8 |
• |
Intel® processors |
2 GB |
4 GB |
Linux
Items |
Requirements |
|
|
Operating system |
Redhat® Enterprise Linux WS 4, 5, 6 (32/64 bit) |
|
Fedora 5 ~ 15 (32/64 bit) |
|
OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11.4 (32/64 bit) |
|
Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) |
|
Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04, 10.10, 11.04 (32/64 bit) |
|
SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) |
|
Debian 4.0, 5.0, 6.0 (32/64 bit) |
|
|
CPU |
Pentium IV 2.4GHz (Intel Core™2) |
|
|
RAM |
512 MB (1 GB) |
|
|
5. Appendix 113
Specifications
Items |
Requirements |
|
|
Free HDD space |
1 GB (2 GB) |
|
|
Unix
Items |
Requirements |
|
|
Sun Solaris 9, 10, 11 (x86, SPARC)
Operating system HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1, 7.1 (Power PC)
Free HDD space |
Up to 100 MB |
5. Appendix 114
Specifications
4
Network environment
Network and wireless models only (see "Features by models" on page 8).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Items |
|
Specifications |
Network interface |
• |
Ethernet 10/100/1000 Base-TX Wired Lan |
|
• |
802.11b/g/n Wireless LAN |
|
|
|
Network operating system |
• |
Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows |
|
|
Server® 2008 R2 |
|
• |
Various Linux OS |
|
• Mac OS X 10.5 -10.8 |
|
|
• |
UNIX OS |
Network protocols |
• |
TCP/IPv4 |
|
• |
DHCP, BOOTP |
|
• DNS, WINS, Bonjour, SLP, UPnP |
|
|
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD, AirPrint, Google Cloud Print |
|
|
• SNMPv 1/2/3, HTTP, IPSec |
|
|
• TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) |
|
Wireless security |
• |
Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK) |
|
• Encryption: WEP64, WEP128, TKIP, AES |
|
|
|
|
5. Appendix 115
Regulatory information
This machine is designed for a normal work environment and certified with |
When using this product, these basic safety precautions should always be |
several regulatory statements. |
followed to reduce risk of fire, electric shock, and injury to persons: |
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825- 1 : 2007.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance or prescribed service condition.
Warning
Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible, can damage your eyes.
5. Appendix 116
Regulatory information
6 8
Ozone safety Recycling
This product’s ozone emission rate is under 0.1 ppm. Because |
Recycle or dispose of the packaging material for this product in an |
ozone is heavier than air, keep the product in a place with good |
environmentally responsible manner. |
ventilation. |
|
7
Power saver
This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on your machine. Check if your machine is ENERGY STAR certified.
5. Appendix 117
Regulatory information
9
China only
10
Correct disposal of this product (Waste electrical & electronic equipment)
2000m
Dan hab yungh youq gij digih haijbaz 2000 m doxroengz haenx ancienz sawjyungh.
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other s of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
5. Appendix 118
Regulatory information
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect Or call, (877) 278 - 0799
11
State of California Proposition 65 Warning (US Only)
12
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
5. Appendix 119
Regulatory information
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et Sciences Canada.
13
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label.
The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service.
5. Appendix 120
Regulatory information
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna.
14
Russia only
15
Germany only
16
Turkey only
17
Thailand only
18
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
5. Appendix 121
Regulatory information
The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug.
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you plug it into a socket.
Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
•Green and Yellow: Earth
•Blue: Neutral
•Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do the following:
You must connect the green and yellow wire to the pin marked by the letter “E” or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or colored black.
You must connect the brown wire to the pin which is marked with the letter “L” or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
19
Declaration of conformity (European countries)
Approvals and Certifications
Hereby, Samsung Electronics, declares that this [ProXpress M332xND, ProXpress M382xD, ProXpress M382xND, ProXpress M402xND] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/ 108/EC).
Hereby, Samsung Electronics, declares that this [ProXpress M382xDW] is in compliance with the essential requirements and other relevant provisions of R&TTE Directive 1999/5/EC.
The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of the Member States related to electromagnetic compatibility.
5. Appendix 122
Regulatory information
March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the European countries:
In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals. The product has been designed against, and is fully compliant with, all of the relevant advisory notes contained in this document.
European radio approval information (for products fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark is on the system label.
The power output of the wireless device or devices that may be embedded in you printer is well below the RF exposure limits as set by the European Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
5. Appendix 123
Regulatory information
20
Israel only
21
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections). The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label. If the country you will be using the wireless device in, is not listed, contact your local Radio Approval agency for requirements. Wireless devices are closely regulated and use may not be allowed.
The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of common restrictions are listed below:
Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 (also known as wireless Ethernet) and Bluetooth communication devices are examples of devices that provide wireless communication.
5. Appendix 124
Regulatory information
In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated. When in environments where you are uncertain of the sanction to use wireless devices, ask the applicable authority for authorization prior to use or turning on the wireless device.
Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be used. See the manufacturer System Restoration Kit, or contact manufacturer Technical Support for additional information.
5. Appendix 125