Click this link to open an animation about clearing a jam.
4. Troubleshooting
96
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
97
Understanding the status LED
Understanding the status LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 101).
•You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page
240).
•If the problem persists, call a service representative.
4. Troubleshooting
98
Understanding the status LED
LEDStatusDescription
OffThe machine is off-line.
BlinkingWhen the backlight blinks, the machine is receiving or printing data.
Green
On•The machine is on-line and can be used.
•A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on
the control panel, check the display message. When the problem is cleared, the machine resumes.
()
Status
Red
b
() WPS
Blue
Blinking
On
BlinkingThe machine is connecting to a wireless network.
On
OffThe machine is disconnected from a wireless network.
•Small amount of toner is left in the cartridge. The estimated cartridge life
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on
page 62).
•A toner cartridge has almost reached its estimated cartridge life
"Replacing the toner cartridge" on page 64).
•The cover is opened. Close the cover.
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page
101).
•A paper jam has occurred (see "Clearing paper jams" on page 85).
•An imaging unit has almost reached it’s estimated cartridge life
The machine is connected to a wireless networkG(see "Wireless network setup" on page 154).
b
a
of toner is close. Prepare a new cartridge for
a
. It is recommended to replace the toner cartridge (see
c
. It is recommended to replace the toner cartridge.
()
Power
Blue
OnThe machine is in power save mode.
OffThe machine is in ready mode or machine’s power is off.
4. Troubleshooting
99
LEDStatusDescription
OnEco mode is on (see "Eco printing" on page 51).
EcoGreen
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED
is on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23).
c. When the imaging unit has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™Web Service (Settings > Machine
Settings > System > Setup > Supplies Management> Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop).
Turning off this option and continuing to print may damage the device’s system.
4. Troubleshooting
100
Understanding display messages
7
Understanding display
messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
•You can resolve the error with the guideline from the computers’s
Printing Status program window (see "Using Samsung Printer Status" on
page 240).
•If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the
contents of display message.
•Some messages may not appear on the display depending on the
options or models.
•[error number] indicates the error number.
•[tray type] indicates the tray number.
•[media type] indicates the media type.
•[media size] indicates the media size.
•[color] indicates the color of toner.
Paper Jam-related messages
MessageMeaningSuggested solutions
Paper jam
in exit area
Paper jam
inside of duplex
Paper jam
inside machine
Paper jam in tray1Paper has jammed in the
Paper jam in tray 2Paper has jammed in the
Paper jam in MP trayPaper has jammed in the
Paper has jammed in the
exit area.
Paper has jammed during
duplex printing. This is
applicable only to
machines with this feature.
Paper has jammed in inside
the machine.
tray.
optional tray.
multi-purpose tray.
Clear the jam (see "In
exit area" on page 94).
Clear the jam (see "In
the duplex unit area"
on page 96).
Clear the jam (see
"Inside the machine"
on page 90).
Clear the jam (see "In
tray 1" on page 85).
Clear the jam (see "In
optional tray" on page
86).
Clear the jam (see "In
the manual feeder/
multi-purpose tray" on
page 88).
4. Troubleshooting
101
Understanding display messages
8
Toner-related messages
MessageMeaningSuggested solutions
Install tonerA toner cartridge is not
installed.
A toner cartridge is not
being detected
Not removed
protective film from
toner.
Not Compatible
Toner cartridge
Prepare new
cartridge
The indicated toner
cartridge is not
suitable for your
machine.
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge
a
of toner is close.
life
Reinstall the toner cartridge.
Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.
Remove the protective film from the
toner cartridge.
Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 64).
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 62).
MessageMeaningSuggested solutions
Replace
new cartridge
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 56). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
A toner cartridge has
reached its estimated
cartridge life
a
.
•You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
•Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 64).
•Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 64).
4. Troubleshooting
102
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
4. Troubleshooting
103
Understanding display messages
9
Imaging unit-related messages
MessageMeaningSuggested solutions
Not Installed
Imaging unit
Not compatible
Imaging unit
Prepare new
Image unit
An imaging unit is not
installed.
An imaging unit is not
being detected
Not remove protective
film from toner.
The imaging unit is not
suitable for your
machine.
Small amount of toner
is left in the imaging
unit. The estimated
cartridge life of toner is
close.
Reinstall the imaging unit.
Reinstall the imaging unit two or three
times to confirm it is seated properly. If
the problem persists, contact the
service representatives.
Remove the protective film from the
imaging unit.
Install the corresponding cartridge
with a Samsung-genuine cartridge
(see "Replacing the imaging unit" on
page 68).
Prepare a new imaging unit for a
replacement.
MessageMeaningSuggested solutions
Replace new
Image unit
Samsung does not recommend using a non-genuine Samsung cartridge
such as refilled or remanufactured. Samsung cannot guarantee a nongenuine Samsung cartridge's quality. Service or repair required as a result of
using non-genuine Samsung cartridges will not be covered under the
machine warranty.
An imaging unit has
reached its estimated
cartridge life.
•You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.
•Replace the imaging unit for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the imaging unit" on
page 68).
•If the machine stops printing,
replace the imaging unit (see
"Replacing the imaging unit" on
page 68).
4. Troubleshooting
104
Understanding display messages
10
Tray-related messages
MessageMeaningSuggested solutions
Paper Empty
in [tray number]
11
There is no paper in the
indicated tray.
Network-related messages
MessageMeaningSuggested solutions
Network Problem:
IP Conflict
802.1x
Network Error
The IP address is used
elsewhere.
Fail to authenticate.Check the network
Load paper in the tray (see
"Loading paper in the tray"
on page 37).
Check the IP address or
obtain a new IP address.
authentication protocol. If
the problem persists,
contact your network
administrator.
12
Misc. messages
MessageMeaningSuggested solutions
Door Open
Close it
Error [error
number]
Install [color]
toner
Error [error
number]
Turn off then on
Error [error
number]
Call for service
Install TR.
belt unit.
The cover is not securely
latched.
The indicated toner
cartridge is installed
improperly, or the
connector is polluted.
The machine unit cannot
be controlled.
The transfer belt is not
installed.
Close the cover until it locks
into place.
Reinstall the Samsunggenuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
Install a Samsung-genuine
transfer belt.
Not compatible
transfer belt
The transfer belt of the
machine is not for your
machine.
Install the a Samsunggenuine part designed for
your machine.
4. Troubleshooting
105
Understanding display messages
MessageMeaningSuggested solutions
Not installed
Waste tank
Not proper room
temp. Move set
Output bin Full
Remove paper
Prepare new
Transfer belt
Replace new
Transfer belt
The is waste toner
container not installed.
The machine is in a room
with improper room
temperature.
The output tray is full.Remove papers from the
The life of the transfer belt
will expired soon.
The life of the transfer belt
has expired.
Install a Samsung-genuine
waste toner container.
Move the machine to a room
with proper roomG
temperature.
output tray, the machine
resumes printing. If the
problem persists, call for
service.
Replace the transfer belt with
a new one. If the problem
persists, please call for
service.
MessageMeaningSuggested solutions
Transfer Belt
Error
Waste toner Full
Replace new one
The transfer belt cannot be
controlled.
The waste toner container
is full.
Reboot the power and try the
printing job again. If the
problem persists, please call
for service.
Replace the waste toner
container.
Replace
Fuser Soon
Replace new
Fuser unit
•Replace new
Tray1 roller
•Replace new
Tray2 roller
The life of the fuser unit will
be expired soon.
The life of the fuser unit will
be expired.
The life of the tray pick-up
roller will expired soon.
The life of the tray pick-up
roller will expired.
Replace the fuser unit with a
new one. If the problem
persists, please call for
service.
Replace the tray pick-up roller
with a new one. If the
problem persists, please call
for service.
4. Troubleshooting
106
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications108
•Regulatory information116
•Copyright127
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
ItemsDescription
DimensionWidth x Length x Height366 x 365.6 x 262.5 mm (14.4 x 14.39 x 10.33 inches)
WeightMachine with consumables•M332xND/M382xD series: 9.92 kg (21.9 lbs)
•M382xND/M382xDW/M402xND series: 10.21 kg (22.5 lbs)
Noise Level
a
Ready modeLess than 26 dB (A)
Print mode•M332x series: Less than 54 dB (A)
•M382x/M402x series: Less than 56 dB (A)
TemperatureOperation10 to 30 °C (50 to 86 °F)
Storage (packed)-20 to 40 °C (-4 to 104 °F)
HumidityOperation20 to 80% RH
Storage (packed)10 to 90% RH
Power rating
b
110 volt modelsAC 110 - 127 V
220 volt modelsAC 220 - 240 V
5. Appendix
108
Specifications
ItemsDescription
Power consumptionAverage operating modeLess than 600 W
Ready modeLess than 60 W
Power save mode
Power off mode
Wireless
a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
b. See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
c. The power consumption of power save mode may be affected by machine's status, setting conditions, operating environment.
d. Power consumption can be completely avoided only when the power cable is not connected.
e. Wireless models only (see "Features by models" on page 8).
e
ModuleSPW-B4319U
c
d
Less than 0.3 W (Wi-Fi Direct on: Less than 0.9 W)
Less than 0.1 W
5. Appendix
109
Specifications
2
Print media specifications
TypeSizeDimensions
Plain paperLetter216 x 279 mm (8.5 x 11 inches)
Legal216 x 356 mm (8.5 x 14 inches)
US Folio216 x 330 mm (8.5 x 13 inches)
A4210 x 297 mm (8.26 x 11.69 inches)
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257 mm (7.16 x 10.11 inches)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
A5148 x 210 mm (5.82 x 8.26 inches)
A6105 x 148 mm (4.13 x 5.82 inches)
EnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches)Not available in tray1/
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.37 x 9.01 inches)
Envelope C6114 x 162 mm (4.48 x 6.38 inches)
Thick paperRefer to the Plain
Refer to the Plain paper section
paper section
Thicker paperRefer to the Plain
Refer to the Plain paper section Not available in tray1/
paper section
Thin paperRefer to the Plain
Refer to the Plain paper section
paper section
Tray1 / Optional trayMulti-purpose tray
70 to 85 g/m
bond)
•250 sheets of 80 g/m
(20 lbs bond)
•150 sheets of 75 g/m
(20 lbs bond)
optional tray.
86 to 105 g/m
bond)
optional tray.
60 to 70 g/m
bond)
2
(19 to 24 lbs
2
(23 to 28 lbs
2
(16 to 19 lbs
Print media weight/Capacity
70 to 85 g/m
2
(19 to 24 lbs
bond)
2
•50 sheets of 80 g/m
lbs bond)
2
75 to 90 g/m
2
(20 to 24 lbs
bond)
86 to 105 g/m2 (23 to 28 lbs
bond)
164 to 220 g/m
2
(44 to 58
lbs bond)
60 to 70 g/m2 (16 to 19 lbs
bond)
a
Manual feederb
70 to 85 g/m
2
(19 to 24 lbs
bond)
2
(20
•1 sheet of 80 g/m
bond)
75 to 90 g/m2 (20 to 24 lbs
bond)
86 to 105 g/m2 (23 to 28 lbs
bond)
164 to 220 g/m2 (44 to 58 lbs
bond)
60 to 70 g/m2 (16 to 19 lbs
bond)
c
2
(20 lbs
5. Appendix
110
Specifications
TypeSizeDimensions
Tray1 / Optional trayMulti-purpose tray
TransparencyLetter, A4Refer to the Plain paper section Not available in tray1/
optional tray.
Labels
d
Letter, Legal, US Folio,
A4, JIS B5, ISO B5,
Refer to the Plain paper sectionNot available in tray1/
optional tray.
Executive, A5
Card stockLetter, Legal, US Folio,
A4, JIS B5, ISO B5,
Refer to the Plain paper section
121 to 163 g/m
lbs bond)
2
(32 to 43
Executive, A5
Bond paperRefer to the Plain
paper section
Minimum size (custom)
e, f
Refer to the Plain paper section
•Multi-purpose(or manual
106 to 120 g/m
lbs bond)
60 to 163 g/m
2
(28 to 32
2
(16 to 43 lbs bond)
feeder) tray(: 76 x 127 mm (2.99
x 5 inches)
Not available in optional tray.
•Tray 1: 105 x 148.5 mm (4.13 x
5.85 inches)
Maximum size (custom)216 x 356 mm (8.5 x 14 inches)
Print media weight/Capacity
138 to 146 g/m
2
(36.81 to
38.91 lbs bond)
120 to 150 g/m
2
(32 to 40
lbs bond)
121 to 163 g/m2 (32 to 43
lbs bond)
106 to 120 g/m2 (28 to 32
lbs bond)
a
Manual feederb
c
138 to 146 g/m2 (36.81 to
38.91 lbs bond)
120 to 150 g/m2 (32 to 40 lbs
bond)
121 to 163 g/m2 (32 to 43 lbs
bond)
106 to 120 g/m2 (28 to 32 lbs
bond)
a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
b. M332xND/M382xD series only.
c. 1 sheet for manual feeder.
d. The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
e. The paper types available in multi-purpose tray: Plan, Thick, Thicker, Thin, Cotton, Colored, Pre-printed, Recycled, Envelope, Transparency, Labels, Cardstock, Bond, Archive
f. The paper types available in tray 1: Plan, Thick, Thin, Recycled, Cardstock, Bond, Archive
5. Appendix
111
Specifications
3
System requirements
Microsoft® Windows
®
Requirement (recommended)
Operating system
CPURAMfree HDD space
Windows® XPIntel® Pentium® III 933 MHz (Pentium IV 1 GHz)
Windows Server® 2003Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
Windows Server® 2008Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
Windows Vista
®
Intel® Pentium® IV 3 GHz
Windows® 7Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
®
•Support for DirectX
9 graphics with 128 MB memory (to enable the Aero theme).
•DVD-R/W Drive
Windows Server® 2008 R2Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
Windows® 8Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
128 MB (256 MB)1.5 GB
128 MB (512 MB)1.25 GB to 2 GB
512 MB (2 GB)10 GB
512 MB (1 GB)15 GB
1 GB (2 GB)16 GB
512 MB (2 GB)10 GB
1 GB (2 GB)16 GB
•Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
•Users who have administrator rights can install the software.
•Windows Terminal Services is compatible with your machine.
Network and wireless models only (see "Features by models" on page 8).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
ItemsSpecifications
Network interface•Ethernet 10/100/1000 Base-TX Wired Lan
•802.11b/g/n Wireless LAN
Network operating system
•Windows
Server
®
XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows
Wireless security •Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK)
•Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
115
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix
116
Regulatory information
6
Ozone safety
7
Power saver
This printer contains advanced energy conservation technology that
reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
8
Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
5. Appendix
117
Regulatory information
Dan hab yungh youq gij digih haijbaz 2000 m doxroengz haenx ancienz sawjyungh.
2000m
9
China only
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
5. Appendix
118
Regulatory information
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
11
State of California Proposition 65 Warning (US Only)
12
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or experienced radio TV technician for help.
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•This device may not cause harmful interference, and
•This device must accept any interference received, including interference
that may cause undesired operation.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
5. Appendix
119
Regulatory information
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
13
United States of America
Federal Communications Commission (FCC)
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
Intentional emitter per FCC Part 15
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
5. Appendix
120
Regulatory information
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1m W/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20cm from the antenna at all times. This device
cannot be colocated with another transmitter and transmitting antenna.
16
Turkey only
14
Russia only
15
Germany only
17
Thailand only
18
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
5. Appendix
121
Regulatory information
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
Important warning:
You must earth this machine.
The wires in the mains lead have the following color code:
•Green and Yellow: Earth
•Blue: Neutral
•Brown: Live
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
19
Declaration of conformity (European countries)
Approvals and Certifications
Hereby, Samsung Electronics, declares that this [ProXpress M332xND,
ProXpress M382xD, ProXpress M382xND, ProXpress M402xND] is in
compliance with the essential requirements and other relevant
provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/
108/EC).
Hereby, Samsung Electronics, declares that this [ProXpress M382xDW]
is in compliance with the essential requirements and other relevant
provisions of R&TTE Directive 1999/5/EC.
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
5. Appendix
122
Regulatory information
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
The power output of the wireless device or devices that may be embedded in
you printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
EU countries
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
5. Appendix
123
Regulatory information
20
Israel only
21
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
requirements. Wireless devices are closely regulated and use may not be
allowed.
5. Appendix
124
Regulatory information
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
5. Appendix
125
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