Samsung SL-M2675F, SL-M2675HN, SL-M2885FW User Guide

M267x series M287x series M288x series

User’s Guide

BASIC

This guide provides information concerning installation, basic operation and troubleshooting on Windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features by model 7

Useful to know 13

About this user’s guide 14

Safety information 15

Machine overview 20

Control panel overview 23

Turning on the machine 26

Installing the driver locally 27

Reinstalling the driver 29

2. Menu Overview and Basic Setup

Menu overview 31

Ordering supplies and accessories 69

Available supplies 70

Available maintenance parts 71

Storing the toner cartridge 72

Redistributing toner 74

Replacing the toner cartridge 77

Replacing the imaging unit 80

Monitoring the supplies life 82

Setting the toner low alert 83

Cleaning the machine 84

Tips for moving & storing your machine 91

4. Troubleshooting

Machine’s basic settings 35

Media and tray 37

Basic printing 52

Basic copying 58

Basic scanning 63

Basic faxing 64

Tips for avoiding paper jams 93

Clearing original document jams 94

Clearing paper jams 97

Understanding the status LED 105

Understanding display messages 108

5. Appendix

Specifications 114

Regulatory information 124

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by model 7

• Useful to know 13

• About this user’s guide 14

• Safety information 15

• Machine overview 20

• Control panel overview 23

• Turning on the machine 26

• Installing the driver locally 27

• Reinstalling the driver 29

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature.

• To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 229).

• To save paper, you can print on both sides of the paper (double-sided printing) (see "Using advanced print features" on page 229).

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print with a resolution of up to 4,800 x 600 dpi effective (600 x 600 x 3 bit) output.

• Fast, on-demand printing.

M267x series:

- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter). M287x/M288x series:

- For single-side printing, up to 28 ppm (A4) or up to 29 ppm (Letter).

Convenience

• Simply touch your mobile device on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 194).

• You can print on the go from your smartphone or computer using Google Cloud Print™ enabled apps (see "Google Cloud Print™" on page 201).

• Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 261).

Key benefits

• Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 271or "Using Samsung Easy Printer Manager" on page 268).

• Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via social networking sites or fax (see "Using Samsung Easy Document Creator" on page 267).

• AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 262).

• Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 116).

• Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 229).

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 229).

• You can print in various operating systems (see "System requirements" on page 119).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB

cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 163.

Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive.

For Windows, select the printer driver and software in the Select Software to Install window.

Operating System M267x series

M287x series M288x series

Windows ● ●

Mac ● ●

Linux ● ●

Unix ●

Software

M267x series

M287x series M288x series

SPL printer driver

● ●

PCL printer driver ●

PS printer driver

Features by model

XPS printer driver

● ●

Direct Printing Utility

Samsung Easy Printer Manager

Scan to PC settings ● ●

Fax to PC settings ●

(M267xF/M267xFN/M267xFH/M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Device settings ● ●

Samsung Printer Status ● ●

Samsung AnyWeb Print

● ●

Samsung Easy Document Creator ● ●

Easy Capture Manager ● ●

SyncThru™ Web Service ●

(M267xN/M267xFN/M267xHN only)

●

SyncThru Admin Web Service ●

(M267xN/M267xFN/M267xHN only)

●

Easy Eco Driver ● ●

Easy Capture Manager ● ●

Software

M267x series

M287x series M288x series

Features by model

(●: Included, Blank: Not available)

Fax Samsung Network PC Fax ●

(M267xF/M267xFN/ M267xFH/ M267xHN

only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Scan Twain scan driver ● ●

WIA scan driver ● ●

a. Depending on the operating system you use, the installed printer driver may differ. b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Download). Before installing, check whether your

computer’s OS support the software.

Software

M267x series

M287x series M288x series

Features by model

Variety feature

Features M267x series

M287x series M288x series

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN

●

(M267xN/M267xFN/M267xHN only)

●

Network Interface 802.11b/g/n wireless LAN

●

(M287xDW/M287xFW/M288xFW/M288xHW only)

NFC (Near Field Communication) ●

(M288xFW/M288xHW only)

Google Cloud Print™ ●

(M267xN/M267xFN/M267xHN only)

●

AirPrint ●

(M267xN/M267xFN/M267xHN only)

●

Eco printing ● ●

Duplex (2-sided) printing ●

Duplex (2-sided) printing (manual)

●

Document Feeder

Automatic Document Feeder (ADF)

● ●

Features by model

Handset ●

(M267xFH/M267x HN only)

●

(M287x HN/M288xHW only)

Fax Multi Send ●

(M267xF/M267xFN/M267xFH/ M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Delay Send ●

(M267xF/M267xFN/M267xFH/ M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Priority Send ●

(M267xF/M267xFN/M267xFH/ M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Forward to Fax ●

(M267xF/M267xFN/M267xFH/ M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Secure Receive ●

(M267xF/M267xFN/M267xFH/ M267xHN only)

●

(M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only)

Scan Scan to PC ● ●

Features M267x series

M287x series M288x series

Features by model

(●: Included, Blank: Not available)

Copy Duplex ●

Reduce/Enlarge ● ●

Collation ● ●

2-up/ 4-up ● ●

Adjust background ● ●

a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you

bought your machine. b. Available for Windows OS only. c. Only tray 1 is supported.

Features M267x series

M287x series M288x series

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53).

• Remove the driver and install it again (see "Installing the driver locally" on page 27).

• Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

A paper jam has occurred.

• Open and close the front door.

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 97).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

Where can I download the machine’s driver?

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 105).

• Visit www.samsung.com to download the latest machine’s driver, and install it on your system.

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this user’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Warning Used to alert users to the possibility of personal injury.

Note

possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

1. Introduction

Safety information

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can cause damage or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks.

This could result in electric shock or fire.

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.

If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safely.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.

The machine could fall, causing injury or machine damage.

Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.

The place should be well-ventilated and be far from direct light, heat, and humidity.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Otherwise, quality problems can occur and cause damage to the machine (see "General specifications" on page 114).

When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.

1. Introduction

Safety information

Do not place the machine on an unstable surface.

The machine could fall, causing injury or machine damage.

Use only No.26 AWG

or larger, telephone line cord, if necessary.

Maintenance / Checking

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet.

Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the machine needs repairing.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

a. AWG: American Wire Gauge

1. Introduction

Safety information

Supply usage

Caution

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.

• The machine should only be repaired by a Samsung service technician.

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine.

In case of damage due to the use of recycled supplies, a service fee will be charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

• For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser unit.

This could cause an explosion or uncontrollable fire.

When toner gets on your clothing, do not use hot water to wash it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

1. Introduction

Machine overview

Components

Power cord Quick installation guide

Software CD

Misc. accessories

a. The software CD contains the print drivers and software applications. b. Handset model only (see "Variety feature" on page 10) c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

Handset

Machine

1. Introduction

Machine overview

Front view

Paper level indicator

Tray

Handset

15 Paper width guide on a document

feeder

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

1 2

10 12

1 Document feeder cover 9 Output tray

NFC tag Communication)

Manual feeder tray

a. Handset model only (see "Variety feature" on page 10). b. M288x series only.

(Near Field

2 Document feeder input tray 10 Output support

3 Document feeder output

support

11 Paper width guide on a manual

feeder

4 Control Panel 12 Scanner lid

5 Front cover 13 Scanner glass

1. Introduction

Machine overview

Rear view

3 Extension telephone socket

(EXT)

USB port

• This illustration may differ from your machine depending on your model.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 7).

4 Rear cover

a. M267xN/M267xFN/M267xHN/M267xHN/M287xND/M287xFD/M287xDW/M287xFW/

M287xHN/M288xFW/M288xHW only. b. May not be available depending on models or your country. c. M267xF/M267xFN/M267xHN/M267xHN/M287xFD/M287xFW/M287xHN/M288xFW/

M288xHW only.

2 3

Network port

Telephone line socket (Line)

Power receptacle

Power switch

1. Introduction

Control panel overview

3 5

911

This control panel may differ from your machine depending on its model. There are various types of control panels.

M267xN/M287xND/M287xDW

4 Left/Right Arrows Scrolls through the options available in the selected

menu and increases or decreases values.

5 Menu Opens Menu mode and scrolls through the available

menus (see "Accessing the menu" on page 31).

6 OK Confirms the selection on the screen.

7 Stop/

Stops an operations at any time.

Clear

1 ID Copy Allows you to copy both sides of an ID card like a

driver’s license on a single side of paper (see "ID card copying" on page 61).

2 Scan to Switches between scan and copy mode. The Scan to

LED turns on scan mode and turns off on copy mode.

8 Power/

Wake Up

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

9 Start Starts a job.

10 Power

Goes into power save mode.

Saver

11 Back Sends you back to the upper menu level.

12 Status LED Indicates the status of your machine (see

"Understanding the status LED" on page 105).

13 Eco Turn on Eco mode to reduce toner consumption and

paper usage (see"Eco printing" on page 55).

3 Display screen Shows the current status and displays prompts during

an operation.

1. Introduction

Control panel overview

14 Darkness Adjust the brightness level to make a copy for easier

reading, when the original contains faint markings and dark images.

Configures the wireless network connection easily

WPS

without a computer (see "Wireless network setup" on page 162).

M267xF/M267xFN/M287xFD/M267xFH/M287xFW/ M267xHN/M287xHN/M288xFW/M288xHW

8 9 10 11

3 Display screen Shows the current status and displays prompts during

an operation.

4 Copy Switches to Copy mode.

5 Fax Switches to Fax mode.

6 Left/Right Arrows Scrolls through the options available in the selected

menu and increases or decreases values.

7 Menu Opens Menu mode and scrolls through the available

menus.

8 OK Confirms the selection on the screen.

Numeric keypad

10 Address

Book

11 Redial/

Pause(-)

Dials a number or enters alphanumeric characters.

Allows you to store frequently used fax numbers or search for stored fax numbers.

Redials the last number in ready mode, or inserts a pause(-) into a fax number in edit mode.

16 14

1 Darkness Adjust the brightness level to make a copy for easier

reading, when the original contains faint markings and dark images.

2 ID Copy Allows you to copy both sides of an ID card like a

driver’s license on a single side of paper (see "ID card copying" on page 61).

12 Stop/

Stops an operations at any time.

Clear

13 Power/

Wake Up

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

14 Start Starts a job.

1. Introduction

Control panel overview

15 Power

Saver

16 On Hook

Dial

17 Back Sends you back to the upper menu level.

18 Scan Switches to Scan mode.

Status LED

20 Eco Turn on Eco mode to reduce toner consumption and

Goes into power save mode.

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using speaker phone.

Indicates the status of your machine (see "Understanding the status LED" on page 105).

paper usage (see"Eco printing" on page 55).

Print Screen

Press this button and the display will Print Screen? on the display screen. If you want to print only the active screen, select the Active. If you want to print the whole screen, select Full.

• Print Screen can only be used in the

Windows and Mac operating systems.

• You can only use this function with USBconnected machine.

• When printing the active window/whole monitor screen using the print screen button, the machine may use more toner depending on what is being printed.

• You can only use this function if the machine’s Samsung Easy Printer Manager

program is installed. If you are a Mac OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature.

Reduce/Enlarge You can reduce or enlarge the size of a copied image

from 25% to 400% when you copy original documents from the scanner glass. (see "Reduced or enlarged copy" on page 60).

Configures the wireless network connection easily

WPS

without a computer (see "Wireless network setup" on page 162).

1. Introduction

Turning on the machine

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page 20).

Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

For M267xN and M287xND/M287xDW, also press the (Power/Wake Up) button to turn the machine on.

1. Introduction

Installing the driver locally

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 151).

• If you are a Mac, Linux, or Unix OS user, refer to the "Software Installation" on page 141.

• The installation window in this User’s Guide may differ depending on the machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

Windows

Make sure that the machine is connected to your computer and

powered on.

Insert the supplied software CD into your CD-ROM drive.

If the installation window does not appear, click Start > All programs > Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.

• For Windows 8,

If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK.

If “Tap to choose what happens with this disc.” pop-up window appears, click the window and select Run Setup.exe.

Review and accept the installation agreements in the installation

window. Then, click Next.

Select USB connection on the Printer Connection Type screen. Then,

click Next.

Follow the instructions in the installation window.

You can select the software applications in the Select Software to Install window.

1. Introduction

Installing the driver locally

From the Windows 8 Start Screen

• The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads.

• You can download Samsung Printer Experience app from the Windows

Store. You need have a Microsoft account to use the Windows Store.

1 From Charms, select Search. 2 Click Store. 3 Search and click Samsung Printer Experience. 4 Click Install.

• If you install the driver using the supplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can

download from the Samsung website, www.samsung.com >find your

product > Support or downloads.

• If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD.

Make sure that your computer is connected to the Internet and powered

on.

Make sure that the machine is powered on.

Connect the computer and the machine with a USB cable.

The driver is automatically installed from the Windows Update.

1. Introduction

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall the driver.

Windows

Make sure that the machine is connected to your computer and

powered on.

From the Start menu, select Programs or All Programs > Samsung

Printers > Uninstall Samsung Printer Software.

• For Windows 8,

1 From Charms, select Search > Apps.

2 Search and click Control Panel.

3 Click Programs and Features.

4 Right-click the driver you want to uninstall and select Uninstall.

Insert the software CD into your CD-ROM drive and install the driver

again (see "Installing the driver locally" on page 27).

From the Windows 8 Start Screen

Make sure that the machine is connected to your computer and

powered on.

Click on the Uninstall Samsung Printer Software tile in the Start

screen.

Follow the instructions in the installation window.

Follow the instructions in the window.

• If you cannot find a Samsung Printer Software tile, unintstall from the desktop screen mode.

• If you want to uninstall Samsung’s printer management tools, from the

Start screen, right-click the app > Uninstall > right-click the program you want to delete > Uninstall and follow the instruction in the window.

1. Introduction

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 31

• Machine’s basic settings 35

• Media and tray 37

• Basic printing 52

• Basic copying 58

• Basic scanning 63

• Basic faxing 64

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

• An asterisk (*) appears next to the currently selected menu.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options or the models.

• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 204).

Accessing the menu

Select the Fax, Copy, or Scan button on the control panel depending on

the feature to be used.

Press (Stop/Clear) to return to the ready mode.

Select (Menu) until the menu you want appears on the bottom line

of the display and press OK.

Press the left/right arrows until the needed menu item appears and press

OK.

If the setting item has sub menus, repeat step 3.

Press OK to save the selection.

2. Menu Overview and Basic Setup

Menu overview

Fax Featurea (see "Fax Feature" on page 211)

Darkness

Light+5- Light+1

Normal

Dark+1- Dark+5

Resolution

Standard

Fine

Super Fine

Photo Fax

Color Fax

Original Size

Multi Send

Delay Send

Priority Send

Rcv. Forward

Forward to Fax

Forward to PC

Forward & Print

Secure Receive

Off

Add Page

Cancel Job

Fax Setupa (see "Sending setup" on page 212,

"Receiving setup" on page 213)

Sending

Redial Times

Redial Term

Prefix Dial

ECM Mode

Modem Speed

Fax Confirm.

Image TCR

Dial Mode

Receiving

Receive Mode

Fax

Tel

Ans/Fax

DRPD

Ring to Answer

Stamp Rcv Name

Rcv Start Code

Auto Reduction

Discard Size

Junk Fax Setup

DRPD Mode

Duplex Print

Change Default

Darkness

Resolution

Original Size

Manual TX/RX

Copy Feature (see "Copy feature" on page 208)

Original Size

Reduce/Enlarge

Duplex

Darkness

Original Type

1 Sided

1->2Sided

1->2Sided Rot.

Light+5- Light+1

Normal

Dark+1- Dark+5

Text

Text/Photo

Photo

Collation

Layout

Normal

2-Up

4-Up

ID Copy

Adjust Bkgd.

Off

Auto

Enhance Lev.1

Enhance Lev.2

Erase Lev.1- Erase Lev.4

Send Forward

a. M267xF/ M267xFN/ M287xFD/ M287xFW/ M267xFH/ M267xHN/ M287xHN/M288xFW/M288xHW only. b. This option may not be available depending on your country. c. M287xFD/M287xFW/ M287xHN/M288xFW/M288xHW only. d. M287xND/M287xFD/M287xDW/M287xFW/M287xHN/M288xFW/M288xHW only.

2. Menu Overview and Basic Setup

Menu overview

Copy Setup

(see "Copy Setup" on page 210)

Change Default

Original Size

Copies

Reduce/Enlarge

Duplex

Darkness

Original Type

Collation

Machine Setup

Machine ID

Fax Number

Date & Time

Clock Mode

Language

Default Mode

Power Save

Auto Power Off

Wakeup Event

System Timeout

Job Timeout

Altitude Adj.

Auto Continue

Paper Substit.

System Setup

(see "System setup" on page 214)

Toner Save

Eco Settings

Paper Setup

Paper Size

Paper Type

Usage Counter

Fax Received

Fax Sent

Scheduled Jobs

Fax Confirm.

Paper Source

Margin

Sound/Volume

Key Sound

Alarm Sound

Speaker

Ringer

Report

Configuration

Demo Page

Network Conf.

Junk Fax

PCL Font List

Address Book

Maintenance

CLR Empty Msg

Supplies Life

Image Mgr.

TonerLowAlert

ImgU.Low Alert

Serial Number

(see "Print menu" on page 206)

Orientation

Portrait

Landscape

Duplex

Off

Long Edge

Short Edge

Copies

Resolution

Clear Text

Auto CR

SkipBlankPages

Emulation

Print Setup

Supplies Info.

a. M287xND/ M287xFD/M287xDW/M287xFW/M287xHN/M288xFW/M288xHW only. b. M267xF/ M267xFN/ M287xFD/M287xFW/M267xFH/ M267xHN/M287xHN/M288xFW/M288xHW only. c. M267xN/ M287xND only. d. M267xN/M267xFN/M287xND/ M287xFD/M287xDW/M287xFW/M267xHN/M287xHN/M288xFW/M288xHW only. e. M287xND/M287xFD/M287xDW/M287xFW/M287xHN/M288xFW/M288xHW only.

f. M2675/M2676/M2875/M2876/M2885/M2886 series only.

2. Menu Overview and Basic Setup

Menu overview

Network

TCP/IP (IPv4)

DHCP

BOOTP

Static

TCP/IP (IPv6)

IPv6 Activate

DHCPv6 Config

Ethernet Speed

Automatic

10Mbps Half

10Mbps Full

100Mbps Half

100Mbps Full

Wireless

Protocol Mgr.

Wi-Fi ON/OFF

Wi-Fi Direct

WPS Setting

WLAN Setting

WLAN Default

WLAN Signal

Net. Activate

Http Activate

WINS

SNMP V1/V2

UPnP(SSDP)

MDNS

SetIP

SLP

Network Conf.

Clear Setting

a. M267xN/M267xFN/M287xND/M287xFD/M287xDW/M287xFW/M267xHN/M288xFW/

M288xHW only.

b. M287xDW/M287xFW/M288xFW/M288xHW only. c. M287xFW/M288xFW only.

2. Menu Overview and Basic Setup

Machine’s basic settings

You can set the machine’s settings by using the Device Settings in

Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer

Manager > (Switch to advanced mode) > Device Settings, see

"Device Settings" on page 270.

After installation is complete, you may want to set the machine's default settings.

To change the machine’s default settings, follow these steps:

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Machine Setup on the control

panel.

Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 223).

• Month = 01 to 12

• Day = 01 to 31

• Year = requires four digits

• Hour = 01 to 12

• Minute = 00 to 59

• Clock Mode: You can set your machine to display the current time

using either a 12-hour or 24-hour format.

• Power Save: When you are not using the machine for a while, use

this feature to save power.

When you press the (Power/Wake Up) button, start printing, or a fax is received, the product will wake up from the power saving mode.

Select the option you want, then press OK.

• Language: change the language that is displayed on the control

panel.

• Date & Time: When you set the time and date, they are used in delay

fax. They are printed on reports. If, however, they are not correct, you need to change it for the correct time being.

• Altitude Adj.: Print quality is affected by atmospheric pressure,

which atmospheric pressure is determined by the height of the machine above sea level. Before you set the altitude value, determine the altitude where you are (see "Altitude adjustment" on

page 222).

Select the option you want, then press OK.

2. Menu Overview and Basic Setup

Machine’s basic settings

Press OK to save the selection.

Press (Stop/Clear) button to return to ready mode.

Refer to below links to set other settings useful for using the machine.

• See "Entering various characters" on page 223.

• See "Keypad letters and numbers" on page 223.

• See "Setting the paper size and type" on page 47.

• See "Setting up the fax address book" on page 225.

2. Menu Overview and Basic Setup

Media and tray

This chapter provides information on how to load print media into your machine.

• Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

• Using inflammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

116).

The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and, in rare cases may cause a fire.

Tray overview

To change the size, you need to adjust the paper guides.

1 Tray extension guide

If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper.

2 Paper length guide 3 Paper width guide

2. Menu Overview and Basic Setup

Media and tray

The paper quantity indicator shows the amount of paper in the tray.

Paper type available for duplex printing

Duplex printing might not be available for some models (see "Features by model" on page 7).

Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table.

Power voltage Available paper

110V Letter, Legal, US Folio, Oficio

220V A4

1 Full

2 Empty

2. Menu Overview and Basic Setup

Media and tray

Loading paper in the tray

When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam.

2. Menu Overview and Basic Setup

Media and tray

Loading in manual feeder

The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 116).

Tips on using the manual feeder

• Load only one type, size and weight of print media at time in the manual feeder.

• To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.

• Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray.

• To ensure printing quality and to prevent paper jams, only load the available paper (see "Print media specifications" on page 116).

• Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.

• When printing on special media, you must follow the loading guidelines (see "Printing on special media" on page 42).

• When papers overlap when printing using the manual feeder, open tray and remove the papers then try printing again.

• When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.

• When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder.

2. Menu Overview and Basic Setup

Media and tray

2. Menu Overview and Basic Setup

Media and tray

Printing on special media

The table below shows the special media usable in each tray.

The paper setting in the machine and driver should match to print without a paper mismatch error.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode) > Device Settings.

Or if your machine supports a display screen, you can set it using the (Menu)

button on the control panel.

Then, set the paper type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 54).

• When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 116).

• Printing the special media (Face up)

If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.

2. Menu Overview and Basic Setup

Media and tray

To see paper weights for each sheet, refer to "Print media specifications" on page 116.

Types Tray Manual feeder

Plain ●●

Thick ●●

Thicker ●

Thin ●●

Bond ●●

Color ●

CardStock ●●

Labels ●

Transparency ●

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

Envelope ●

Thick Envelope

Preprinted ●

Cotton ●

Recycled ●●

Archive ●●

(●: Included, Blank: Not available)

●

If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not

- Condition: should not be wrinkled, nicked, nor damaged.

contain air.

2. Menu Overview and Basic Setup

Media and tray

- Temperature: should resist the heat and pressure of the machine

during operation.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

1 Acceptable 2 Unacceptable

Transparency

To avoid damaging the machine, use only transparencies designed for use in laser printers.

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser unit.

• For the best print quality, position margins no closer than 15 mm from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

• Must withstand the machine’s fusing temperature.

• Place them on a flat surface after removing them from the machine.

• Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle them carefully.

• To avoid fading, do not expose printed transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled, curled, or have any torn edges.

2. Menu Overview and Basic Setup

Media and tray

• Do not use transparencies that separate from the backing sheet.

• To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.

• Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 2780 (Letter).

Labels

To avoid damaging the machine, use only labels designed for use in laser printers.

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature.

Check your machine’s specifications to view the fusing temperature (about 170°C (338°F)).

- Arrangement: Only use labels with no exposed backing between them.

Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

2. Menu Overview and Basic Setup

Media and tray

- Condition: Do not use labels with wrinkles, bubbles, or other

indications of separation.

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

• Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

• In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.

2. Menu Overview and Basic Setup

Media and tray

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an

Setting the paper size and type

uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed.

• Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).

• Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

After loading paper in the paper tray, set the paper size and type using the control panel buttons.

The paper setting in the machine and driver should match to print without a paper mismatch error.

To change the paper setting set in the machine, from the Samsung Easy Printer

Manager select (Switch to advanced mode) > Device Settings.

Or if your machine supports a display screen, you can set it using the (Menu)

button on the control panel.

Then, set the paper type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 54).

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Paper Setup > Paper Size or

Paper Type on the control panel.

• Before you load preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Select the tray and the option you want.

Press OK to save the selection.

2. Menu Overview and Basic Setup

Media and tray

• If you want to use special-sized paper such as billing paper, select the

Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 54).

Using the output support

The surface of the output tray may become hot if you print a large number of pages at one. Make sure that you do not touch the surface, and do not allow children near it.

The printed pages stack on the output support, and the output support will help the printed pages to align. Unfold the output support.

Preparing originals

• Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

• Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage.

- Carbon-paper or carbon-backed paper

- Coated paper

- Onion skin or thin paper

- Wrinkled or creased paper

- Curled or rolled paper

- Torn paper

• Remove all staples and paper clips before loading.

• Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.

• Do not load originals that include different sizes or weights of paper.

• Do not load booklets, pamphlets, transparencies, or documents with other

unusual characteristics.

2. Menu Overview and Basic Setup

Media and tray

Loading originals

You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax.

On the scanner glass

Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. Make sure that no

originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass.

Lift and open the scanner lid.

Place the original face down on the scanner glass. Align it with the

registration guide at the top left corner of the glass.

Close the scanner lid.

• Leaving the scanner lid open while copying may affect copy quality and toner consumption.

• Dust on the scanner glass may cause black spots on the printout. Always keep it clean (see "Cleaning the machine" on page 84).

• If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the scanner lid open.

2. Menu Overview and Basic Setup

Media and tray

• Be careful not to break the scanner glass. You may get hurt.

• Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

• Do not look into the light from inside of the scanner while copying or scanning. It is harmful to eyes.

In the document feeder

Using the document feeder, you can load up to 40 sheets of paper (80 g/m2, 21 lbs bond) for one job.

Flex or fan the edge of the paper stack to separate the pages before

loading originals.

Load the original face up into the document feeder input tray. Make sure

that the bottom of the original stack matches the paper size marked on the document input tray.

2. Menu Overview and Basic Setup

Media and tray

Adjust the document feeder width guides to the paper size.

• Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 84).

• To print on both sides of the paper using the ADF, from the control panel

press (Copy) > (Menu) > Copy Feature > Duplex > 1 -> 2

Sided or 1 -> 2 Sided Rot. and print on one side of the paper, then reload

the sheet to print on the other side.

Duplex printing might not be available for some models (see "Features by model" on page 7).

2. Menu Overview and Basic Setup

Basic printing

• For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 229).

• Depending on models or options, some menus may not be supported (see "Features by model" on page 7).

Printing

• If you are a Mac, Linux, or UNIX operating systems user, refer to the "Mac printing" on page 237 or "Linux printing" on page 239 UNIX.

• For Windows 8 user, see "Basic printing" on page 275.

The following Printing Preferences window is for Notepad in Windows 7.

Select your machine from the Select Printer list.

The basic print settings including the number of copies and print range

are selected within the Print window.

Open the document you want to print.

Select Print from the File menu.

To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on

page 54).

To start the print job, click OK or Print in the Print window.

2. Menu Overview and Basic Setup

Basic printing

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Stop/Clear) button on

the control panel.

2. Menu Overview and Basic Setup

Basic printing

Opening printing preferences

• The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

• For Windows 8 user, see "Opening more settings" on page 276.

Open the document you want to print.

Select Print from the file menu. The Print window appears.

The screenshot may differ depending on model.

Select your machine from the Select Printer.

Click Properties or Preferences.

• You can apply Eco features to save paper and toner before printing (see

"Easy Eco Driver" on page 263).

• You can check the machine’s current status pressing the Printer Status

button (see "Using Samsung Printer Status" on page 271).

Using a favorite setting

The Favorites option, which is visible on each preferences tab except for Favorites tab and Samsung tab, allows you to save the current preferences for

future use.

2. Menu Overview and Basic Setup

Basic printing

To save a Favorites item, follow these steps:

Change the settings as needed on each tab.

Enter a name for the item in the Favorites input box.

Click Save.

Enter name and description, and then select the desired icon.

Click OK. When you save Favorites, all current driver settings are saved.

Using help

Click the option you want to know on the Printing Preferences window and press F1 on your keyboard.

Eco printing

The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing.

If you press the Eco button from the control panel, Eco mode is enabled. The default setting of Eco mode is double-sided printing (long edge), multiple pages per side (2-up), skip blank pages, and toner save. Some features may not be available depending on the model.

• Double-sided printing (Long Edge) feature is only available for duplex models (see "Variety feature" on page 10).

To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. To delete saved settings, select it in the Favorites tab and click Delete.

• Depending on the printer driver you use, skip blank pages may not work properly. If skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 263).

2. Menu Overview and Basic Setup

Basic printing

Setting Eco mode on the control panel

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Machine Setup > Eco Settings on

the control panel.

Select the option you want and press OK.

• Default Mode: Select this to turn on or off the Eco mode (Duplex

(long edge), Toner save, 2-up, and Skip blank pages).

Duplex printing and Skip blank pages might not be available for some models you use (see "Features by model" on page 7).

• Change Template: Follow the settings from Syncthru™ Web Service

or Samsung Easy Printer Manager. Before you select this item, you must set the Eco function in SyncThru™ Web Service (Settings tab >

Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings > Eco).

Press OK to save the selection.

Setting Eco mode on the driver

Open the Eco tab to set Eco mode. When you see the eco image ( ), that means the Eco mode is currently enabled.

Eco options

• Printer Default: Follows the settings from the machine's control panel.

- Off: Set the Eco mode off.

- On: Set the Eco mode on.

If you set the Eco mode on with a password from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings), the On force message appears. You have to enter the password to change the Eco mode status.

• None: Disables Eco mode.

• Eco Printing: Enables Eco mode. Activate the various eco items you want to

use.

• Password: If the administrator has enabled Eco mode, you have to

enter the password to change the status.

2. Menu Overview and Basic Setup

Basic printing

Result simulator

Result Simulator shows the results of reduced emission of carbon dioxide, used

electricity, and the amount of saved paper in accordance with the settings you selected.

• The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing power consumption of this machine.

• The actual saved or reduced amount may differ depending on the operating system used, computing performance, application software, connection method, media, media size, job complexity, etc.

2. Menu Overview and Basic Setup

Basic copying

• For special printing features, refer to the Advanced Guide (see "Copy menu" on page 208).

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31 or "Control panel overview" on page 23).

• Depending on models or options, some menus may not be supported (see "Features by model" on page 7).

Basic copy

Select (copy) > (Menu) > Copy Feature on the control panel.

Or select (Menu) > Copy Feature on the control panel.

Place a single document (see "Loading originals" on page 49).

If you want to customize the copy settings including Reduce/Enlarge,

Darkness, Original, and more by using the control panel buttons (see

"Changing the settings for each copy" on page 59).

Enter the number of copies using the arrow or number keypad, if

necessary.

Press (Start).

If you need to cancel the copying job during the operation, press (Stop/ Clear) and the copying will stop.

2. Menu Overview and Basic Setup

Basic copying

Changing the settings for each copy

Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel.

•If you press (Stop/Clear) while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to their default status. Or, they will automatically return to their

default status after the machine completes the copy in progress.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Select the option you want and press OK.

For example, the Light+5 being the lightest, and the Dark+5 being the darkest.

Press (Stop/Clear) to return to ready mode.

Original

The original setting is used to improve the copy quality by selecting the document for the current copy job.

Select (copy) > (Menu) > Copy Feature > Original Type on the

control panel.

Or select (Menu) > Copy Feature > Original Type on the control panel.

Darkness

If you have an original containing faint marking and dark images, you can adjust the brightness to make a copy that is easier to read.

Select (copy) > (Menu) > Copy Feature > Darkness on the

control panel.

Or select Darkness button on the control panel.

Select the option you want and press OK.

• Text: Use for originals containing mostly text.

• Text/Photo: Use for originals with mixed text and photographs.

If texts in the printout is blurry, select Text to get the clear texts.

• Photo: Use when the originals are photographs.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

Basic copying

Reduced or enlarged copy

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass.

• This feature may not be available depending on model or optional goods (see "Variety feature" on page 10).

• If the machine set to Eco mode, reduce and enlarge features are not

available.

To select from the predefined copy sizes

Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge on

the control panel.

Or select (Menu) > Copy Feature > Reduce/Enlarge on the control panel.

To scale the copy by directly entering the scale rate

Select (copy) > (Menu) > Copy Feature > Reduce/Enlarge >

Custom on the control panel.

Or select (Menu) > Copy Feature > Reduce/Enlarge on the control panel.

Enter the copy size you want using the numeric keypad.

Press OK to save the selection.

Press (Stop/Clear) to return to ready mode.

When you make a reduced copy, black lines may appear at the bottom of your copy.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

Basic copying

ID card copying

Your machine can print 2-sided originals on one sheet.

The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card.

• The original must be placed on the scanner glass to use this feature.

• If the machine set to Eco mode, this feature is not available.

• For better image quality, Select (copy) > (Menu) > Copy

Feature > Original Type > Photo on the control panel or (Menu) > Copy Feature > Original Type > Photo.

Press ID Copy on the control panel.

Place the front side of an original facing down on the scanner glass

where arrows indicate as shown. Then, close the scanner lid.

Place Front Side and Press [Start] appears on the display.

Press Start.

Your machine begins scanning the front side and shows Place Back Side and Press [Start].

2. Menu Overview and Basic Setup

Basic copying

Turn the original over and place it on the scanner glass where arrows

indicate as shown. Then, close the scanner lid.

Press Start.

• If you do not press the (Start) button, only the front side will be copied.

• If the original is larger than the printable area, some portions may not be printed.

2. Menu Overview and Basic Setup

Basic scanning

• For special scanning features, refer to the Advanced Guide (see "Scan features" on page 243).

• Depending on models or options, some menus may not be supported (see "Features by model" on page 7).

Basic Scanning

This is the normal and usual procedure for scanning originals.

This is a basic scanning method for USB-connected machine.

• It may be necessary to press OK to navigate to lower-level menus for some models.

• if you want to scan using the network, refer to the Advanced Guide (see "Scanning from network connected machine" on page 249).

If you see Not Available message, check the port connection, or select

Enable Scan from Device Panel in Samsung Easy Printer Manager >

Switch to advanced mode > Scan to PC Settings.

Select the application program you want and press OK.

Default setting is My Documents.

You can add or delete the folder where the scanned file is saved in

Samsung Easy Printer Manager > Switch to advanced mode. > Scan to PC Settings.

Select the option you want and press OK.

Scanning begins.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

Select (scan) > Scan to PC > Local PC on the control panel.

Or select Scan to > Local PC on the control panel.

Scanned image is saved in computer’s C:\Users\users name\My

• Documents. The saved folder may differ, depending on your operating

system or the application you are using.

2. Menu Overview and Basic Setup

Basic faxing

• For special faxing features, refer to the Advanced Guide (See "Fax features" on page 250).

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31 or "Control panel overview" on page 23).

Preparing to fax

Before you send or receive a fax, you need to connect the supplied line cord to your telephone wall jack (see "Rear view" on page 22). Refer to the Quick

• M267xN/M287xND/M287xDW does not support fax features.

• You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider.

• We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use a fax machine. If you use other Internet services (DSL, ISDN, VolP), you can improve the connection quality by using the Micro-filter. The Micro-filter eliminates unnecessary noise signals and improves connection quality or Internet quality. Since the DSL Micro-filter is not provided with the machine, contact your Internet service provider for use on DSL Microfilter.

Installation Guide how to make a connection. The method of making a telephone connection is different from one country to another.

Sending a fax

When you place the originals, you can use either the document feeder or the scanner glass. If the originals are placed on both the document feeder and the scanner glass, the machine will read the originals on the document feeder first, which has higher priority in scanning.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on

1 Line port 2 Micro filter 3 DSL modem / Telephone line

(see "Rear view" on page 22).

page 49).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 66).

Enter the destination fax number.

2. Menu Overview and Basic Setup

Basic faxing

Press (Start) on the control panel. The machine starts to scan and

send the fax to the destinations.

• If you want to send a fax directly from your computer, use Samsung

Network PC Fax (see "Sending a fax in the computer" on page 251).

• When you want to cancel a fax job, press (Stop/Clear) before the machine starts transmission.

• If you used the scanner glass, the machine shows the message asking to place another page.

Sending a fax manually

Perform the following to send a fax using (On Hook Dial) on the control

panel. If your machine is a handset model, you can send a fax using the handset (see "Features by model" on page 7).

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

Enter a fax number using the number keypad on the control panel.

Press (Start) on the control panel when you hear a high-pitched fax

signal from the remote fax machine.

Sending a fax to multiple destinations

You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are automatically stored in memory and sent to a remote station. After transmission, the originals are automatically erased from memory (see "Features by model" on page 7).

You cannot send faxes with this feature if you have chosen super fine as an option or if the fax is in color.

Place a single document face down on the document glass, or load the

documents face up into the document feeder (see "Loading originals" on page 49).

Select (fax) on the control panel.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 66).

Press (On Hook Dial) on the control panel or lift the handset.

Adjust the resolution and the darkness to suit your fax needs (see

"Adjusting the document settings" on page 66).

Select (Menu) > Fax Feature > Multi Send on the control panel.

2. Menu Overview and Basic Setup

Basic faxing

Enter the number of the first receiving fax machine and press OK.

You can press speed dial numbers or select a group dial number using

the (Address book) button.

Enter the second fax number and press OK.

The display asks you to enter another fax number to send the document.

To enter more fax numbers, press OK when Yes appears and repeat

steps 5 and 6. You can add up to 10 destinations.

Once you have entered a group dial number, you cannot enter another group dial number.

When you have finished entering fax numbers, select No at the Another

No.? prompt and press OK.

The machine begins sending the fax to the numbers you entered in the order in which you entered them.

Adjusting the document settings

Before starting a fax, change the following settings according to your original’s status to get the best quality.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31 or "Control panel overview" on page 23).

• It may be necessary to press OK to navigate to lower-level menus for some models.

Resolution

The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.

Receiving a fax

Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call on a specified number of rings and automatically receives the fax.

Select (fax) > (Menu) > Fax Feature > Resolution on the control

panel.

Select the option you want and press OK.

• Standard: Originals with normal sized characters.

• Fine: Originals containing small characters or thin lines or originals

printed using a dot-matrix printer.

2. Menu Overview and Basic Setup

Basic faxing

• Super Fine: Originals containing extremely fine detail. Super Fine

Darkness

mode is enabled only if the machine with which you are communicating also supports the Super Fine resolution.

• For memory transmission, Super Fine mode is not available. The

resolution setting is automatically changed to Fine.

• When your machine is set to Super Fine resolution and the fax machine

with which you are communicating does not support Super Fine

resolution, the machine transmits using the highest resolution mode supported by the other fax machine.

• Photo Fax: Originals containing shades of gray or photographs.

• Color Fax: Original with colors.

• Memory transmission is not available in this mode.

• You can only send a color fax if the machine you are communicating with supports color fax reception and you send the fax manually.

You can select the degree of darkness of the original document.

The darkness setting is applied to the current fax job. To change the default setting (see "Fax menu" on page 211).

Select (fax) > (Menu) > Fax Feature > Darkness on the control

panel.

Select a darkness level you want.

Press (Stop/Clear) to return to ready mode.

2. Menu Overview and Basic Setup

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.

• Ordering supplies and accessories 69

• Available supplies 70

• Available maintenance parts 71

• Storing the toner cartridge 72

• Redistributing toner 74

• Replacing the toner cartridge 77

• Replacing the imaging unit 80

• Monitoring the supplies life 82

• Setting the toner low alert 83

• Cleaning the machine 84

• Tips for moving & storing your machine 91

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

3. Maintenance

Available supplies

When supplies reach the end of their life spans, you can order the following s of supplies for your machine:

Type Model

M2670/M2870/M2880 series Approx. 3,000 pages MLT-D115L

Toner cartridge

Imaging Unit

a. Declared yield value in accordance with ISO/IEC 19752. b. Not supported for India.

M2675/M2676/M2875/M2876/ M2885/M2886 series

Average yield

Approx. 1,200 pages

Approx. 3,000 pages MLT-D116L

Approx. 9,000 pages MLT-R116

MLT-D116S

Part name

3. Maintenance

Available maintenance parts

You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the Samsung Printer Status program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.

3. Maintenance

Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge.

Store the cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in their original and unopened package until installation – if original packaging is not available, cover the top opening of the cartridge with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life. Do not store on the floor. If the toner cartridge is removed from the printer, follow the instructions below to store the toner cartridge properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it were installed in the machine.

• Do not store consumables in any of the following conditions:

- Temperature greater than 40°C (104°F).

- Humidity range less than 20% or greater than 80%.

Handling instructions

• Do not touch the surface of the photoconductive drum in the cartridge.

• Do not expose the cartridge to unnecessary vibrations or shock.

• Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage.

Toner cartridge usage

Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

Samsung’s printer warranty does not cover damage to the machine caused by the use of refilled, remanufactured, or non-Samsung brand toner cartridges.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

- An environment where corrosive gases are present.

- An environment with salty air.

3. Maintenance

Storing the toner cartridge

Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size. For example, if you print a lot of graphics, the consumption of the toner is higher and you may need to change the cartridge more often.

3. Maintenance

Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density varies from side to side.

• The Status LED blinks red.

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page

20).

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water: hot water sets toner into fabric.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

Redistributing toner

M2670/M2870/M2880 series

3. Maintenance

Redistributing toner

M2675/M2676/M2875/M2876/M2885/M2886 series

3. Maintenance

Replacing the toner cartridge

• Shake the toner cartridge thoroughly, it will increase the initial print quality.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 21).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

Replacing the toner cartridge

M2670/M2870/M2880 series

Click this link to open an animation about replacing a toner cartridge.

When a toner cartridge has reached the end of life, the machine will stop printing.

3. Maintenance

Replacing the toner cartridge

M2675/M2676/M2875/M2876/M2885/M2886 series

Click this link to open an animation about replacing a toner cartridge.

When a toner cartridge has reached the end of life, the machine will stop printing.

3. Maintenance

Replacing the imaging unit

When a imaging unit has reached the end of life, the machine will stop printing.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

Replacing the imaging unit

M2675/M2676/M2875/M2876/M2885/M2886 series

Click this link to open an animation about replacing a imaging unit.

3. Maintenance

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.

Select the option you want and press OK.

Press (Stop/Clear) to return to ready mode.

3. Maintenance

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears.

• Accessing menus may differ from model to model (see "Accessing the menu" on page 31).

• It may be necessary to press OK to navigate to lower-level menus for some models.

• You can set the machine’s settings by using the Device Settings in

Samsung Easy Printer Manager program.

- For Windows and Mac users, you set from Samsung Easy Printer

Manager > (Switch to advanced mode) > Device Settings.

Select (Menu) > System Setup > Maintenance > TonerLowAlert on

the control panel.

Select the option you want.

Press OK to save the selection.

3. Maintenance

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

• During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance

Cleaning the machine

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or something. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Before opening the front cover, close the output support first.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page

20).

3. Maintenance

Cleaning the machine

M2670 series M2870 series M2880 series

M2675 series M2676 series M2875 series M2876 series M2885 series M2886 series

M2670 series M2870 series M2880 series

M2675 series M2676 series M2875 series M2876 series M2885 series M2886 series

3. Maintenance

Cleaning the machine

Cleaning the pickup roller

• Before opening the front cover, close the output support first.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page

20).

3. Maintenance

Cleaning the machine

3. Maintenance

Cleaning the machine

Cleaning the scan unit

Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Machine overview" on page

20).

Slightly dampen a soft, lint-free cloth or paper towel with water.

Lift and open the scanner lid.

Wipe the surface of the scanner glass until it is clean and dry.

3. Maintenance

Cleaning the machine

1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar

Wipe the underside of the scanner lid and white sheet until it is clean and dry.

Close the scanner lid.

3. Maintenance

Tips for moving & storing your machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 93

• Clearing original document jams 94

• Clearing paper jams 97

• Understanding the status LED 105

• Understanding display messages 108

This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.

If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting chapter in the Advanced User's Guide (see "Troubleshooting" on page 280).

If you cannot find a solution in the User's Guide or the problem persists, call for service.

Tips for avoiding paper jams

By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 37).

• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix paper type and size in a tray.

• Use only recommended print media (see "Print media specifications" on page 116).

4. Troubleshooting

Clearing original document jams

When an original document jams in the document feeder, a warning message appears on the display.

To avoid tearing the document, remove the jammed document slowly and carefully.

To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals.

Original paper jam in front of scanner

4. Troubleshooting

Clearing original document jams

Original paper jam inside of scanner

4. Troubleshooting

Clearing original document jams

Original paper jam in exit area of scanner

Remove any remaining pages from the document feeder.

Gently remove the jammed paper from the document feeder.

4. Troubleshooting

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

Click this link to open an animation about clearing a jam.

4. Troubleshooting

Clearing paper jams

In the manual tray

Click this link to open an animation about clearing a jam.

4. Troubleshooting

Clearing paper jams

Inside the machine

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting

Clearing paper jams

M2670/M2870/M2880 series

Click this link to open an animation about clearing a jam.

4. Troubleshooting

100

Samsung SL-M2675F, SL-M2675HN, SL-M2885FW User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

BASIC

1. Introduction

Key benefits

Features by model

Useful to know

About this user’s guide

Safety information

Machine overview

Control panel overview

Turning on the machine

Installing the driver locally

Reinstalling the driver

2. Menu Overview and Basic Setup

Menu overview

Machine’s basic settings

Media and tray

Basic printing

Basic copying

Basic scanning

Basic faxing

3. Maintenance

Ordering supplies and accessories

Available supplies

Available maintenance parts

Storing the toner cartridge

Redistributing toner

Replacing the toner cartridge

Replacing the imaging unit

Monitoring the supplies life

Setting the toner low alert

Cleaning the machine

Tips for moving & storing your machine

4. Troubleshooting

Tips for avoiding paper jams

Clearing original document jams

Clearing paper jams