This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
Available supplies 40
1.Introduction
Key benefits 4
Features by models 6
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 17
Control panel overview 20
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 23
2.Learning the Basic Usage
Available maintenance parts 42
Storing the toner cartridge 43
Redistributing toner 45
Replacing the toner cartridge 47
Replacing the waste toner container 49
Replacing the imaging unit 51
Cleaning the machine 53
Tips for moving & storing your machine 55
4.Troubleshooting
Tips for avoiding paper jams 57
Clearing paper jams 58
Understanding the status LED 62
Printing a demo page 25
Media and tray 26
Basic printing 33
3.Maintenance
Ordering supplies and accessories 39
5.Appendix
Specifications 66
Regulatory information 75
Copyright 85
2
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits4
•Features by models6
•Useful to know9
•About this user’s guide10
•Safety information11
•Machine overview17
•Control panel overview20
•Turning on the machine21
•Installing the driver locally22
•Reinstalling the driver23
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports the Eco feature (see "Easy
Eco Driver" on page 163).
•To save paper, you can print multiple pages on a single sheet of paper (see
"Using advanced print features" on page 148).
•To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 148).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Print with excellent quality and speed
•You can print in a full range of colors using cyan, magenta, yellow, and black.
•You can print with a resolution of up to 2,400 x 600 dpi effective output (600
x 600 x 2 bit).
•Fast, on-demand printing.
-For single-side black and white printing, 18 ppm (A4) or 19 ppm (Letter).
-For single-side color printing, 4 ppm (A4 or Letter).
Convenience
•Simply touch your cell phone on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 140).
•You can print on the go from your smartphone or computer using Google
Cloud Print enabled apps (see "Google Cloud Print" on page 142).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 160).
•Samsung Easy Printer Manager and Samsung Printer Status are a program
that monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 167 or "Using Samsung Printer Status" on page 170).
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen more easily than when you use the ordinary program (see "Samsung
AnyWeb Print" on page 162).
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows OS users.
Key benefits
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Wide range of functionality and application support
•Supports various paper sizes (see "Print media specifications" on page 68).
•Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 148).
•Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 148).
•You can print in various operating systems (see "System requirements" on
page 71).
•Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
•Using the WPS (Wi-Fi Protected Setup™) button
-You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).
•Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB
cable or a network cable.
•Using the Wi-Fi Direct
-You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 108.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Operating SystemC41xW
Windows●
Mac●
Linux●
Features by models
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select Software to Install window.
SoftwareC41xW
SPL printer driver●
XPS printer driver
a
Samsung Easy Printer Manager
Samsung Easy Color Manager
Samsung Anyweb Print
a
a
a
●
●
●
●
Samsung Printer Status●
SyncThru™ Web Service●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads).
Before installing, check whether your computer’s OS support the software.
Features by models
Variety feature
(●: Included, Blank: Not available)
FeaturesC41xW
Hi-Speed USB 2.0●
Network Interface Ethernet 10/100 Base TX wired LAN●
Network Interface 802.11b/g/n wireless LAN
a
a. Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local
Samsung dealer or the retailer where you bought your machine.
●
IPv6●
NFC printing●
Google Cloud Print●
Eco printing (Easy Eco Driver)
b
b. Setting the ECO settings is available from the windows driver.
●
Wi-Fi Protected Setup™ (WPS)●
Manual duplex (2-sided) printing
c
c. Available for Windows OS users only.
●
Useful to know
Where can I download the machine’s driver?
•Visit www.samsung.com/printer to download the latest
machine’s driver, and install it on your system.
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 62).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge.
•Try a different print quality setting.
•Replace the toner cartridge.
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 34).
•Remove the driver and install it again (see "Installing the driver
locally" on page 22).
•Select your machine as your default machine in your Windows.
A paper jam has occurred.
•Open and close the top cover (see "Front view" on page 18).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 58).
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this user's guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
IconTextDescription
Gives users information to protect the machine from
Caution
Note
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
1. Introduction
12
Safety information
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to left the device safety.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
This could result in electric shock or fire.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
1. Introduction
13
Safety information
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110 V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
a
or larger, telephone line cord, if necessary.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
If the machine is not well-ventilated, this could result in fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
1. Introduction
14
Safety information
8
Supply usage
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
15
Safety information
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
16
Machine overview
9
Accessories
Power cordQuick installation guide
Software CD
a. The software CD contains the printer drivers and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
a
Misc. accessories
b
1. Introduction
17
Machine overview
10
Front view
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).
•This illustration may differ from your machine depending on its model.
•Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6).
1Rear cover2Power receptacle3USB port4Network port
1. Introduction
19
Control panel overview
This control panel may differ from your machine depending on its model.
There are various types of control panels.
1
3
(WPS)
Configures the wireless network connection easily without
a computer (see "Wireless network setup" on page 107).
•Manual print
-Press this button each time you load a sheet of paper
in the tray if you have selected Manual Feeder for
Source in your printer driver.
2
3
4
5
6
1Toner LEDShows the status of the toner (see "Status LED" on page 63).
2
Eco
Turn into eco mode to reduce toner consumption and
paper usage when pc-printing only (see "Eco printing" on
page 36).
4
5
6
(Cancel)
(Power/
Wakeup)
You can stop an operation at any time. You also can do the
following functions.
•Configuration sheet
-Press and hold this button for about 2 seconds until
the green LED blinks slowly, and release.
•Prints event log report / usage counter
-Press and hold this button for about 4 seconds until
the green LED blinks quickly, and release.
•Prints supplies info report
-Press and hold this button for about 6 seconds until
the green LED on, and release.
You can turn the power off or wake the machine up from
the sleep mode with this button.
Shows the status of your machine (see "Status LED" on
page 63).
(Status LED)
1. Introduction
20
Turning on the machine
Connect the machine to the electricity supply first.
1
1
2
press (Power/Wakeup) on the control panel.
2
If you want to turn the power off, press (Power/Wakeup) on the control panel.
1. Introduction
21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
Advanced Guide).
•If you are a Mac or Linux operating systems user, refer to the "Installation
for Mac" on page 90 or "Installation for Linux" on page 92.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
12
Windows
Insert the supplied software CD into your CD-ROM drive.
1
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Review and accept the installation agreements in the installation
2
window. Then, click Next.
Select USB connection on the Printer Connection Type screen. Then,
3
click Next.
Follow the instructions in the installation window.
4
You can select the software applications in the Select Software to Install
Window.
1. Introduction
22
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
13
Windows
From the Start menu, select Programs or All Programs > Samsung
1
Printers > Uninstall Samsung Printer Software.
Follow the instructions in the installation window.
2
Insert the software CD into your CD-ROM drive and install the driver
3
again (see "Installing the driver locally" on page 22).
1. Introduction
23
2.Learning the Basic Usage
After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would
like to set or change values. This chapter provides information about the overall menu structure and the basic setup
options.
•Printing a demo page25
•Media and tray26
•Basic printing33
Printing a demo page
Print a demo page to make sure that the machine is operating correctly (Windows only).
To print a demo page:
•Open the Printing Preferences (see "Opening printing preferences" on page 34) > Samsung tab > Demo page.
2. Learning the Basic Usage
25
Media and tray
This chapter provides information on how to load print media into your
machine.
•Using print media that does not meet these specifications may cause
•Make sure not to use the inkjet photo paper with this machine. It could
•Using inflammable print media can cause a fire.
•Use designated print media (see "Print media specifications" on page
The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.
1
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
cause damage to the machine.
68).
21
3
4
1 Paper cover
2 Guide lock
3 Paper length guide
4 Paper width guide
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
Tray overview
To change the size, you need to adjust the paper guide.
2. Learning the Basic Usage
26
Media and tray
2
Loading paper in the tray
Pull out the paper tray (see "Tray overview" on page 26).
1
Open the paper cover.
2
Press and unlatch the guide lock in the tray, pull the tray out manually.
3
Then adjust the paper length guide and paper width guide.
1
2
3
2
Flex or fan the edge of the paper stack to separate the pages before
4
loading papers.
2. Learning the Basic Usage
27
Media and tray
Place the paper with the side you want to print facing up.
5
1
2
For paper smaller than Letter-sized, press and unlatch the guide lock in
the tray, push the tray in manually. Then adjust the paper length guide
and paper width guide.
1
2
For paper longer than Legal-sized, press and unlatch the guide lock in
the tray, pull the tray out manually. Then adjust the paper length guide
and paper width guide.
•Do not push the paper width guide too far causing the media to warp.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
•If you do not adjust the paper width guide, it may cause paper jams.
2. Learning the Basic Usage
28
Media and tray
Squeeze the paper width guide and slide it to the edge of the paper stack
6
without causing it to bend.
Close the paper cover.
7
Insert the paper tray.
8
When you print a document, set the paper type and size for the tray (see
9
"Setting the paper size and type" on page 32).
3
Printing on special media
The table below shows the special media usable in tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select (Switch to advanced mode) > Device Settings.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 34).
2. Learning the Basic Usage
29
Media and tray
When using special media, we recommend you feed one sheet at a time (see
"Print media specifications" on page 68).
a. The paper types available manual feeding in tray.
(●: Included, Blank: Not available)
To see for paper weights for each sheet, refer to "Print media specifications" on
page 68.
Types
Plain●
Thick●
Thin ●
Bond●
Color ●
CardStock●
Labels●
Preprinted ●
Cotton●
Recycled●
Archive●
Glossy Photo●
Tray
a
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature.
Check your machine’s specifications to view the fusing temperature
(about 170°C (338°F)).
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
Matte Photo●
-Curl: Must lie flat with no more than 5 mm of curl in any direction.
2. Learning the Basic Usage
30
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