Samsung SLC2620DW Users Manual

User’s Guide
User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
1. Introduction
3. Maintenance
Key benefits 5
Features by models 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 17
Control panel overview 20
Turning on the machine 22
Installing the driver locally 23
Reinstalling the driver 25
2. Menu Overview and Basic Setup
Menu overview 27
Machine’s basic settings 30
Ordering supplies and accessories 54
Available consumables 55
Available accessories 57
Storing the toner cartridge 58
Redistributing toner 60
Replacing the toner cartridge 62
Replacing the waste toner container 65
Installing accessories 67
Monitoring the supplies life 71
Setting the toner low alert 72
Cleaning the machine 73
Tips for moving & storing your machine 77
4. Troubleshooting
Media and tray 32
Basic printing 44
Using USB memory device 50
Tips for avoiding paper jams 79
Clearing paper jams 80
Understanding the status LED 89
Understanding display messages 91
5. Appendix
Specifications 96
Regulatory information 105
Copyright 115
1. Introduction
This chapter provides information you need to know before using the machine.
•Key benefits 5
Features by models 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 17
Control panel overview 20
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
Key benefits
Environmentally friendly
To save toner and paper, this machine supports Eco feature (see "Eco printing" on page 45).
To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 209).
To save paper, you can print on both sides of the paper (double-sided printing) (or Manual) (see "Using advanced print features" on page 209).
To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.
We recommend using recycled paper for saving energy.
Fast high resolution printing
You can print in a full range of colors using cyan, magenta, yellow, and black.
You can print with a resolution of up to 9,600 x 600 dpi effective output (600 x 600 x 4 bit).
Fast, on-demand printing.
- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).
Convenience
Simply touch your cell phone on the NFC tag on your printer and het the print job done (see "Using the NFC feature" on page 168).
You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 172).
Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 229).
Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer Manager" on page 237 or "Using Samsung Printer Status" on page 240).
Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print the screen of Windows Internet Explorer more easily than when you use the ordinary program (see "Samsung AnyWeb Print" on page 230).
Smart Update allows you to check for the latest software and install the latest version during the printer driver installation process. This is available only for Windows.
If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
Supports various paper sizes (see "Print media specifications" on page 97).
Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 209).
Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 209).
You can print in various operating systems (see "System requirements" on page 101).
Your machine is equipped with a USB interface and/or a network interface.
Using the USB cable or a network cable
- You can connect and set various wireless network settings using a USB cable or a network cable.
Using the Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
See "Introducing wireless set up methods" on page 142.
Support XOA application
Supports various wireless network setting method
Using the WPS (Wi-Fi Protected Setup™)
- You can easily connect to a wireless network using the WPS button on the machine and the access point (a wireless router).
The machine supports XOA custom applications.
Regarding the XOA custom applications, please contact your XOA custom application provider.
Features by models
Some features and optional goods may not be available depending on model or country.
Operating System
Operating System C262x series
Windows
Mac
Linux
Unix
(: Included, Blank: Not available)
Software
Software C262x series
PS printer driver
XPS printer driver
Samsung Easy Printer Manager
Samsung Printer Status
Direct Printing Utility
Samsung AnyWeb Print
SyncThru™ Web Service
SyncThru Admin Web Service
Easy Eco Driver
Easy Capture Manager
Samsung Easy Color Manager
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.
Device Settings
a
a
a
You can install the printer driver and software when you insert the software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select
Software to Install window.
Software C262x series
SPL printer driver
PCL printer driver
(: Included, Blank: Not available)
Features by models
Variety feature
(: Included, : optional, Blank: Not available)
Features C262x series
Hi-Speed USB 2.0
IEEE 1284B parallel connector
a
a. If you use the parallel port, you cannot use the USB cable.
Network Interface Ethernet 10/100/1000 Base TX wired LAN
Network Interface 802.11b/g/n wireless
LAN
b
b. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine.
NFC (Near Field Communication) printing
Eco printing
Duplex (2-sided) printing
Duplex (2-sided) printing (manual)c
d
c. Available for Windows OS users only. d. Only tray1 is supported.
USB memory interface
Memory module
Optional tray (Tray2)
Mass Storage Device (HDD)
AirPrint
Google Cloud Print™
Useful to know
The machine does not print.
Open the print queue list and remove the document from the list (see "Canceling a print job" on page 43).
Remove the driver and install it again (see "Installing the driver locally" on page 22).
Select your machine as your default machine in your Windows (see "Setting your machine as a default machine" on page 208).
Where can I purchase accessories or supplies?
Inquire at a Samsung distributor or your retailer.
Visit www.samsung.com/supplies. Select your country/ region to view product service information.
A paper jam has occurred.
Open and close the door (see "Front view" on page 18).
Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 80).
Printouts are blurry.
The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 60).
Try a different print resolution setting (see "Opening printing preferences" on page 43).
Replace the toner cartridge (see "Replacing the toner cartridge" on page 62).
The status LED flashes or remains constantly on.
Turn the product off and on again.
Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the status LED" on page 89).
Where can I download the machine’s driver?
You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.
Read the safety information before using the machine.
If you have a problem using the machine, refer to the troubleshooting chapter.
Terms used in this user’s guide are explained in the glossary chapter.
All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
The screenshots in this user’s guide may differ from your machine depending on the machine’s firmware/driver version.
The procedures in this user’s guide are mainly based on Windows 7.
1
Conventions
2
General icons
Icon Text Description
Gives users information to protect the machine from
Caution
Warning
Note
possible mechanical damage or malfunction.
Used to alert users to the possibility of personal injury.
Provides additional information or detailed specification of the machine function and feature.
Some terms in this guide are used interchangeably, as below:
Document is synonymous with original.
Paper is synonymous with media, or print media.
Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe personal injury or death.
Hazards or unsafe practices that may result in minor personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.
Do not attempt.
The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not attempt to force it in.
Call an electrician to change the electrical outlet, or this could result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
12
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can cause damage or fire.
Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the electrical outlet.
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water leaks.
This could result in electric shock or fire.
Caution
Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.
If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.
Then lift the machine:
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place the machine. Also consider the space required to open the cover and trays.
The place should be well-ventilated and be far from direct light, heat, and humidity.
Place the machine in the environment where it meets the operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the machine.
See "General specifications" on page 96.
When using the machine for a long period of time or printing a large number of pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a well­ventilated space or open a window to circulate the air periodically.
1. Introduction
13
Safety information
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
a
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
Do not put a cover over the machine or place it in an airtight location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock or fire.
The machine should be connected to
the power level which is specified on the label.
If you are unsure and want to check the power level you are using, contact the electrical utility company.
or larger, telephone line cord, if necessary.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the machine needs repairing.
1. Introduction
14
Safety information
8
Supply usage
To clean and operate the machine, strictly follow the user's guide provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean from dust or water.
Otherwise, this could result in electric shock or fire.
Do not remove any covers or guards that are fastened with screws.
Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock.
The machine should only be repaired by a Samsung service technician.
Do not burn any of the supplies such as toner cartridge or fuser unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the machine.
In case of damage due to the use of recycled supplies, a service fee will be charged.
For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.
When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.
Do not wash the supplies.
For a waste toner bottle, do not reuse it after emptying the bottle.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
15
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