Samsung SLASH User Manual

Virgin Mobile Slash

by Samsung

MOBILE PHONE

User Manual

Please read this manual before operating your

phone, and keep it for future reference.

Intellectual Property

All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective
suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating
thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and
international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or
unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation and
other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property.
Moreover, you agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer,
decompile, disassemble, or otherwise attempt to create source code from the software. No title to or ownership in
the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with
SAMSUNG and its suppliers.

Samsung Telecommunications America (STA), LLC

Headquarters: Customer Care Center:

1301 E. Lookout Drive 1000 Klein Road

Richardson, TX 75082 Plano, TX 75074

Toll Free Tel: [phone].HELP (4357)

Internet Address: http://www.samsungusa.com

©

2008 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc.

and its related entities.

Do you have questions about your Samsung Mobile Phone?
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:

www.samsungwireless.com/support

GH68-17212A

Printed in Korea

m310_CH_BC31_050908_F7

Licensed by Qualcomm Incorporated under one or more of the following patents: U.S. Patent No. 4, 901, 307;
5, 056, 109; 5, 099, 204; 5, 101, 501; 5, 103, 459; 5, 107, 225; 5, 109, 390.

Disclaimer of Warranties; Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE
PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED
WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE
MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE WORKMANSHIP OF THE
PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED
IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY
KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE
BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS
OF ANTICIPATED PROFITS OR BENEFITS.

Table of Contents

Section 1: Getting Started .................3

Installing the Battery . . . . . . . . . . . . . . . . . . . .3

Removing the Battery . . . . . . . . . . . . . . . . . . . . 4

Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . .4

Charging the Battery . . . . . . . . . . . . . . . . . . . .4

Correct and Incorrect Handling . . . . . . . . . . . . . 5

Section 2: Getting To Know Your Phone

6

Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .6

Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Reviewing the Display Screen . . . . . . . . . . . . .8

Icon Glossary . . . . . . . . . . . . . . . . . . . . . . . . . .9

Turning the Phone On . . . . . . . . . . . . . . . . . .11

Activating Your Virgin Mobile Account . . . . . .11

Programming Your Phone . . . . . . . . . . . . . . .12

Finding Your Phone Number . . . . . . . . . . . . . . 12

Section 3: My Account ....................13

Checking your Account Balance . . . . . . . . . . .13

Top-Up Your Minutes with a Top-Up Card . . .13

Other Methods to Top-Up Your Account . . . . .13

Additional Information . . . . . . . . . . . . . . . . . .14

Section 4: Menu Tree ......................15

Menu Navigation . . . . . . . . . . . . . . . . . . . . . . 15

Section 5: Phone Usage ..................16

Making and Answering Calls . . . . . . . . . . . . . 16

Active Call Options . . . . . . . . . . . . . . . . . . . . .17

End-of-Call Options . . . . . . . . . . . . . . . . . . . . 17

Adjusting the Volume Level . . . . . . . . . . . . . .17

Finding an Existing Phone Number . . . . . . . . . 18

Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . .18

Speakerphone . . . . . . . . . . . . . . . . . . . . . . . .18

1

Caller ID Function . . . . . . . . . . . . . . . . . . . . . .19

Call Waiting Function . . . . . . . . . . . . . . . . . . .19

Using the Recent Calls List . . . . . . . . . . . . . . . 19

Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . .20

911 In Lock Mode . . . . . . . . . . . . . . . . . . . . .20

911 Using Any Available System . . . . . . . . . .21

Section 6: Text Input .......................22

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . .22

Modifying Text Options . . . . . . . . . . . . . . . . . .24

Section 7: Messaging .....................26

Sending Text Messages . . . . . . . . . . . . . . . . .26

Sending Picture Messages . . . . . . . . . . . . . . .27

Sending an Instant Message (IM) . . . . . . . . . .28

Sending an Email Message . . . . . . . . . . . . . .28

Accessing your Inbox . . . . . . . . . . . . . . . . . . .29

Reviewing your Virgin Mobile Alerts . . . . . . . .30

Accessing your Voicemail Messages . . . . . . .30

Accessing your Sent Folder . . . . . . . . . . . . . .30

Accessing your Saved Folder . . . . . . . . . . . . .31

Configuring your Message Settings . . . . . . . .31

Erasing Messages . . . . . . . . . . . . . . . . . . . . . 33

Section 8: Contacts .........................34

Saving a Phone Number . . . . . . . . . . . . . . . . . 34

Using the Hard or Time Pause Features . . . . .35

Finding a Contact Name . . . . . . . . . . . . . . . . . 35

Group Settings . . . . . . . . . . . . . . . . . . . . . . . .36

Creating Speed Dial Assignments . . . . . . . . . .36

Section 9: Tools ..............................37

Using the Calculator . . . . . . . . . . . . . . . . . . . . 37

Using the Tip Calculator . . . . . . . . . . . . . . . . .37

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . .37

Using the Scheduler . . . . . . . . . . . . . . . . . . . 38

Using the Task List . . . . . . . . . . . . . . . . . . . . 39

Using the Countdown . . . . . . . . . . . . . . . . . . 39

Using the Notepad . . . . . . . . . . . . . . . . . . . . 40

Using the Voice Memo . . . . . . . . . . . . . . . . . 40

Using Voices Services . . . . . . . . . . . . . . . . . . 41

Adjusting the World Time . . . . . . . . . . . . . . . 41

Section 10: My Stuff .......................42

My Ringtones . . . . . . . . . . . . . . . . . . . . . . . . 42

My Graphics . . . . . . . . . . . . . . . . . . . . . . . . . 42

My Games . . . . . . . . . . . . . . . . . . . . . . . . . . 42

My Themes . . . . . . . . . . . . . . . . . . . . . . . . . 43

My Other Stuff . . . . . . . . . . . . . . . . . . . . . . . 43

Section 11: VirginXL .......................44

Section 12: Pictures ........................45

Take a Picture . . . . . . . . . . . . . . . . . . . . . . . 45

Camera Settings . . . . . . . . . . . . . . . . . . . . . . 46

My Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 46

Sending Picture Messages . . . . . . . . . . . . . . 49

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Section 13: Using Bluetooth ........... 51

Turning the Power On or Off . . . . . . . . . . . . . 51

Bluetooth Status . . . . . . . . . . . . . . . . . . . . . . 51

Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 51

Section 14: Tools & Settings ..........54

Adjusting Sound Settings . . . . . . . . . . . . . . . 54

Adjusting Display Settings . . . . . . . . . . . . . . 55

Bluetooth Settings . . . . . . . . . . . . . . . . . . . . 58

Phone Settings . . . . . . . . . . . . . . . . . . . . . . . 58

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Call Options . . . . . . . . . . . . . . . . . . . . . . . . . 63

Memory Information . . . . . . . . . . . . . . . . . . . 64

Phone Information . . . . . . . . . . . . . . . . . . . . 64

Voice Service . . . . . . . . . . . . . . . . . . . . . . . . 66

Section 15: Health and Safety

Information .................................. 69

Health and Safety Information . . . . . . . . . . . . 69

Samsung Mobile Products and Recycling . . . 70

UL Certified Travel Adapter . . . . . . . . . . . . . . 70

Consumer Information on Wireless Phones . . 70

Road Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Responsible Listening . . . . . . . . . . . . . . . . . . 77

Operating Environment . . . . . . . . . . . . . . . . . 78

Using Your Phone Near Other Electronic Devices 79
FCC Hearing-Aid Compatibility (HAC) Regulations for

Wireless Devices . . . . . . . . . . . . . . . . . . . . 79

Potentially Explosive Environments . . . . . . . . 81

Emergency Calls . . . . . . . . . . . . . . . . . . . . . . 81

FCC Notice and Cautions . . . . . . . . . . . . . . . . 82

Other Important Safety Information . . . . . . . . 82

Product Performance . . . . . . . . . . . . . . . . . . . 82

Availability of Various Features/Ringtones . . . 83

Battery Standby and Talk Time . . . . . . . . . . . 83

Battery Precautions . . . . . . . . . . . . . . . . . . . . 83

Care and Maintenance . . . . . . . . . . . . . . . . . 85

Section 16: Warranty Information . 86

Standard Limited Warranty . . . . . . . . . . . . . . 86

Index ................................................ 90

2

Section 1: Getting Started

Getting up and running is a quick and easy set of
steps. This section walks you through the steps
necessary to install your battery pack, turn on your
phone, setup service, and make your first call.

Installing the Battery

1. Press down on the rear cover (label side) with

your thumbs, as indicated below, and while

applying some pressure, slide the cover away.

2. Insert the battery (label side up as shown) into

the battery compartment so that the metal

contacts on the phone match up with those on

the battery.

Warning!:

Use only Virgin Mobile-approved or Samsung­approved batteries and chargers with your phone.
Failure to use these approved devices may increase
the risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or
property damage.

3. Position the battery cover over the battery and

firmly slide it in until you hear a click.

3

Removing the Battery

1. Press down on the rear cover (label side) with

your thumbs, and while applying some

pressure, slide the cover away.

2. Insert your finger into the indention (shown

here) and in a single motion, pull the battery

out from the compartment.

3. Position the battery cover over the battery and

firmly slide it in until you hear a click.

Battery Capacity

Your phone comes with a Lithium Ion (Li-Ion) battery.
The battery can be recharged using the included
power supply. This allows you to recharge your
battery before it is fully drained. The battery provides
up to 3.5 hours of continuous digital talk time.

Warning!:

Use only Samsung-approved batteries and chargers
with your phone. Failure to use these approved
devices may increase the risk that your phone will
overheat, catch fire, or explode, resulting in serious
bodily injury, death, or property damage.

Note:

Some phone features such as long backlight settings,
vibrate mode, brightness settings, Bluetooth activity, and
other variables may reduce the battery’s talk and standby
times. It is recommended that you watch your phone’s
battery level indicator and charge the battery before it
runs out of power.

Charging the Battery

Prior to your initial use of the phone, it is
recommended that you fully charge your battery. If
your battery level becomes too low, your phone
automatically turns off, and you can lose any
progress information. For a quick check of your
phone’s battery level, glance at the battery charge
indicator located in the upper right corner of your
display screen.

•

indicates the phone’s battery is empty.

•

indicates the phone’s battery is fully charged.

Getting Started 4

Power Connection

+

1. Slide open the cover that protects the phone's

power jack.

2. Plug the flat end of the charger into the phone’s

power/accessory interface connector and the

other end into an electrical outlet.

Battery Charging Tips

•

The battery is not charged at the time of purchase, it must
be fully charged prior to the phone’s first use.

•

When charging the battery with the phone off, the
charging status displays. You can not operate the phone
until it is powered back on.

•

Charging the phone while off greatly reduces the charge
time.

•

If the battery ever fails to perform normally, contact Virgin
Mobile Customer Care to replace it.

Warning!:

Using the wrong battery charger could cause damage
to your phone and void the warranty.

Correct and Incorrect Handling

The antenna is located at the base of the phone.
Blocking it can result in reduced signal strength and
quality.

Antenna

5

Section 2: Getting To Know Your Phone

This section guides you through the basic functions
and calling features of your phone.

1

2

3

4

5

6

7

8

9

15

14

13

12

11

10

Phone Overview

16

17

18

Getting To Know Your Phone 6

Functions

19

20

1.

Speaker

allows you to hear the caller and the

different ringtones or sounds offered by your

phone.

2.

Display Screen

displays all the information

needed to operate your phone, such as phone

numbers, call status, Contacts list, date and

time, and both the signal and battery strength.

3.

OK Key

allows you to accept choices offered

when navigating through a menu.

4.

Left Option Button (LOB)

21

option button actions or menu items

corresponding to the bottom left line on the

allows you to select

display screen. It also provides quick access to

the phone’s menu.

5.

TAL K Ke y

allows you to place or receive a call.

In standby mode, press this key once to access

the Recent Call log. Press and hold this key to

activate voice service.

6.

Voicemail Key

allows you to quickly access your

voicemail. Press and hold this key for two

seconds to automatically dial your voicemail.

7.

Alphanumeric Keypad

allows you to enter

numbers, letters, and characters.

8.

Shift/Asterisk Key

22

character for calling features. In the text entry

mode, press this key to change the

enters the asterisk [*]

capitalization mode. Press and hold to activate/

deactivate the Vibrate modes.

9.

Microphone

allows the other callers to hear you

clearly when you are speaking to them.

10.

Plus Code Dialing Key

automatically dials the

international access prefix for calling out from

the country in which you are located (for

instance, 011 for international calls placed from

within the United States).

7

11.

Space/Pound Key

enters the pound [#]

character for calling features. In the text entry

mode, press this key to enter a space between

characters. Press and hold to access the

Password screen.

12.

BACK Key

deletes characters from the display

while in the text entry mode. When in a menu,

press this key to return to the previous menu.

13.

END Key

ends a call. Press and hold this key for

a few seconds to power your phone On or Off.

While in the main menu, it returns the phone to

standby mode and cancels your input. When

you receive an incoming call, press to reject

the call.

14.

Right Option Button (ROB)

allows you to select

option button actions or menu items

corresponding to the bottom right line on the

display screen. It also provides quick access to

your phone’s Contacts list.

15.

Navigation keys

allow you to scroll through the

phone’s menu options and provides a shortcut

to phone functions from standby mode.

16.

Camera Lens

allows you to take a picture of

whatever is in front of the phone’s line of sight.

17.

Battery Cover

covers and secures the internal

battery.

18.

Mirror

displays a reflection of an object in front

of the lens while taking a picture.

19.

Volume Key

allows you to adjust the audio

volume in standby mode or adjust the voice

volume during a call. The volume key can also

be used to scroll up or down to navigate

through the different menu options.

20.

Headset/Adapter Jack

allows you to plug in the

power connector and optional headset for safe,

convenient, hands-free conversations. To

access this port, carefully slide off the attached

plastic cover.

21.

Speaker Key

allows you to enable the

speakerphone feature during an active call.

When idle, this key also provides quick access

to the Recent Call log.

22.

Camera Key

allows you to take pictures when

in camera mode.

Reviewing the Display Screen

The phone’s Main screen displays while you are not
in a call or currently using a menu item. You must
view the Main screen to dial a phone number. Your

Getting To Know Your Phone 8

phone’s display screen provides a wealth of
information about your phone’s status and options.

Display Indicators

Displays various
icons

Text and Graphics
area

Menu Options

Displays the
current menu
options associated
with each option
button

Icon Glossary

The following list identifies the icons that display on
your phone’s screen:

For instructions on how to navigate to this icon
glossary see “Icon glossary” on page 66.

Signal

: the more lines that display, the

stronger your signal.

No service

: indicates there is no signal or
service available and your phone is
searching for a network.

In Use

: indicates a Voice call is in progress.

Data call on

: indicates your phone is

connected to a data connection.

Data sending

: indicates your phone is
connected to a high-speed data
connection and currently sending
(uploading) data.

Data receiving

: indicates your phone is
connected to a high-speed data
connection and currently receiving
(downloading) data.

Data dormant

: indicates your phone’s
high-speed data connection is dormant
(inactive).

Alarm

: indicates the phone’s alarm or

calendar feature is active and on.

Speaker on

: indicates the speakerphone

mode is enabled.

Location

: indicates the position location

feature is enabled.

New text message

: indicates that you
received a new message (text, picture, IM,
or email).

New pic message

: indicates that you

received a new picture message.

New voicemail

: indicates that you received

a new voicemail.

New Virgin Alert

: indicates that you
received a system notification message
regarding account information.

9

Read text message

: indicates that this text

message was read.

Unread text message

: indicates that this

text message is unread.

Read pic message

: indicates that this

picture message was read.

Unread pic message

: indicates that this

picture message is unread.

Sent text message

: indicates the outgoing

message was sent.

Failed text message

: indicates the
outgoing message was not sent due to a
system failure.

Sent pic message

: indicates that the

picture message was sent.

Failed pic message

: indicates that the

picture message failed to send.

Draft text message

: indicates that this text

message was saved as a draft.

Draft pic message

: indicates that this

picture message was saved as a draft.

Bluetooth enable

: indicates the Bluetooth

feature is currently active and enabled.

Bluetooth hidden

: indicates the Bluetooth
device is currently hidden and not
transmitting.

Device connected

: indicates the Bluetooth
feature is currently active and connected
to a
Bluetooth device.

Security

: indicates the phone is currently

secured.

Ringtone

: indicates the ringer is set at a
level between 1 - 8 or that 1-Beep is
selected.

Ringtone Off

: indicates the ringer is turned

off.

Vibrate

: indicates that your phone is in
vibrate mode. The ringer does not make
any noise in this mode.

Ringtone off+Vib

: indicates that the

phone’s ringer is off and set to vibrate.

Ringtone+Vib

: indicates that the phone is

set to ring and vibrate.

Battery

: indicates your battery is fully
charged.

Low Battery

: indicates your battery power

is low.

Getting To Know Your Phone 10

Self Timer

: indicates the self timer function

is enabled.

White balance Auto

: indicates that the
white balance was set to automatically
adjust itself.

White balance Sunny

: indicates that the

white balance was set to Sunny.

White balance Cloudy

: indicates that the

white balance was set to Cloudy.

White balance Tungsten

: indicates that the

white balance was set to Tungsten.

White balance Fluorescent

: indicates that

the white balance was set to Fluorescent.

My picture Lock

: indicates that your picture

is locked.

My picture DRM

: indicates that this picture
is DRM protected and may not transmit via
a picture message.

My picture Upload

: indicates that a picture
file was uploaded to to an online album or
folder.

Turning the Phone On

1. Press and hold to power on the phone.

Tip:

If the Password screen displays, use your keypad to enter
your four-digit password to unlock the phone. By default,
the password is the last four digits of the current phone
number.

Activating Your Virgin Mobile Account

Prior to using your new phone for talking, messaging,
or surfing the Web, you must first activate your
service with Virgin Mobile. You need your phone's
serial number (MEID) to activate your Virgin Mobile
account.

To find your serial number (MEID)

1. From the Main screen, press

Button) ➔ Tools & Settings ➔ Phone Info

Serial Number

2. Locate 18 (dec) digit MEID number (on the

.

Menu

(Left Option

➔

second row) and write it down.

Registering your Infor mation

Activate your account by one of two methods:

•Online

:, click the

your information and click

ACTIVATE YOUR PHONE

•By Phone

: 1-888-322-1122 (from another phone).

Activate

field, enter

.

11

Programming Your Phone

Once your account is activated, you need to program
your new Virgin Mobile phone number into your
phone.

1. Turn on your phone.

2. Dial ##VIRGIN# (that's

).

3. From the Programming menu, scroll down to

Activate Phone

4. When your screen shows “Do you want to

activate your phone now?,” select

and press .

Yes

and

press . This causes the phone to connect

to the network and validate itself.

5. When the screen shows “Hi. Press Start to

continue the activation process,” highlight

Start

and press . Your phone first shows

“We’re getting your phone number for you,”

and then displays your new Virgin Mobile

phone number.

6. Highlight

Write it down.

Finish

and press to complete the

activation process. Your phone turns off and

back on by itself.

That's it, you're done! Please note: it might take a
couple of hours to get the new number set up on the
Virgin Mobile network. Once the process is complete,
your phone receives a text message confirming the
number and you can begin making calls.

Note:

It may take up to 4 hours for VirginXL, Voicemail, and
Top-Up features to enable.

Finding Your Phone Number

䊳

From the Main screen, press

Button) ➔

Tools & Settings

Phone Number

.

Menu

➔

Phone Info

(Left Option

➔

My

Getting To Know Your Phone 12

Section 3: My Account

You can manage your Virgin Mobile account directly
from your phone. The most important tasks are
outlined here. For more information about your
account, go to www.virginmobileusa.com.

Top-Up is how you add money to your Virgin Mobile
account balance. You can Top-Up your Virgin Mobile
account right from your phone. First, buy a Top-Up
card at one of the thousands of retailers that carry
them, or register your debit card, credit card, or
PayPal account at

www.virginmobileusa.com

.

Checking your Account Balance

There are two ways to check your Virgin Mobile
account balance:

•

From the Main screen, press the navigation key up.

•

From the Main screen, press

Button)

➔

My Account

Menu (Left Option

. Your balance and important

account information display on-screen.

When your balance is low, you can Top-Up your
account from your phone as follows:

Top-Up Your Minutes with a Top-Up Card

1. Buy a Top-Up card from any available retailer.

2. From the Main screen, press

Button) ➔ My Account

3. Use the navigation keys to scroll to the

Menu

(Left Option

.

Top -U p

link and press .

4. With the “Top-Up card” field highlighted, press

.

13

5. Enter your account PIN (vKey) and press .

6. Use the navigation key to select

press .

7. Enter the Top-Up card’s PIN number and press

.

8. Select

9. At the “Confirmation” screen, select

Top Up N ow

and press .

pressing .

10. At the “Approved” screen, scroll to

press .

11. Press to exit the process.

Other Methods to Top-Up Your Account

Before you can Top-Up from your phone using a debit
card, credit card, or PayPal account; you must first
register the card or PayPal account at

www.virginmobileusa.com

1. From the Main screen, press

Button) ➔ My Account

2. Use the navigation keys to scroll to the

.

Menu

.

link and press .

3. Enter your Account PIN and press .

4. Scroll down to select “Login” and press .

5. Scroll down to Credit Card and press .

Login

and

Yes

by

OK

and

(Left Option

Top -U p

6.

Enter the amount you wish to add to your

account and press .

Your phone validates the amount you want to

Top-Up.

7. Scroll down to select "Yes" and press .

8. Once your phone announces “You’re Topped-

Up” press .

9. Press to exit the process.

Additional Information

To get more information about your Virgin Mobile
account, as well as other Virgin Mobile services, visit
us at

www.virginmobileusa.com

.

My Account 14

Section 4: Menu Tree

This section explains the menu navigation for your
phone. It also includes an outline of all the available
menus associated with your phone.

Menu Navigation

Menus and sub-menus can be accessed by scrolling
through them using the Navigation keys or by using
the shortcut keys.

Accessing a Menu Function by Scrolling

1. From the Main screen, press

Menu

(Left Option

Button) to access Menu mode.

2. Scroll using the navigation keys to reach a main

menu,

Tools & Settings

for example (lower-right

screen).

3. Press to enter the menu.

4. To scroll through these menus, press either the

Up

or

Down

navigation key or the Volume key

(located on the left side of your phone).

5. Highlight an option and press or press the

Select

(Left Option Button) to make your

selection.

6. To return to the previous menu level, press

Back

(Right Option Button).

7. To exit the menu without changing the settings,

press .

Using Shortcuts

Numbered menu items, such as menus, sub-menus,
and options can be quickly accessed by using their
shortcut numbers. In Menu mode, Main Menus can be
accessed by pressing the number keys (1 to 0)
corresponding to their location on the screen.

Example:

The following example shows how to find your phone
number.

1. From the Main screen, press

Menu

(Left Option

Button).

2. Press for

3. Press for

4. Press for

Tools & Settings

Phone Info

.

My Phone Number

.

.

15

Section 5: Phone Usage

This section guides you through the processes to
make and receive calls, adjust your call volume,
utilize the Recent Calls list, and use the 911 mode.

Making and Answering Calls

Making Calls

1. Enter a phone number and press . To end

the call, press .

Note:

To modify the phone number you entered, press to
erase one digit at a time. To erase the entire number,
press and hold .

Note:

If “CALL FAILED” displays on the screen or the line is
busy, press , , or redial the number. If you activate
the “AUTO RETRY” function, the phone automatically
redials the number of times specified.
If “Enter lock code” displays on the screen enter your 4­digit password to unlock your phone.

Answering Calls

1. When your phone rings or vibrates, press

to answer the incoming call. (Depending on

your phone’s settings, you may also answer

incoming calls by pressing any number key.)

– or –

Press

Answer

(Left Option Button). (Depending

on your settings, you can also answer

incoming calls by using one of the answer

options on page 16.)

2. To end the current call, press .

Note:

To ignore incoming calls, press
Button).

Ignore

(Right Option

If the incoming call is from a number stored in your
Contacts, the associated name displays. If the
incoming caller was not stored in your Contacts list,
only the phone number displays. For all incoming
calls, the following options are available. To select an
option, press the corresponding option button.

•

Answer

to answer the incoming call. (This is the same as

pressing .)

•

Ignore

to send the call to your voicemail box. (This is the

same as pressing

the Right Option button

.)

Adjusting your Call Answer Options

You can set your phone to answer calls using one of
three available options: Talk key, Any Key, or Slider
Up.

1. From the Main screen, press

Settings ➔ Call Options ➔ Call Answer

2. Select one of the following and press .

•Talk Key

: answers an incoming call only after

Menu ➔ Too l s &

.

pressing .

•Any Key

: answers an incoming call if any key on the
phone is pressed. This includes the volume key,
Speaker key, or side Camera key.

•Slider Up

: answers an incoming call automatically if

the phone slides open.

Phone Usage 16

Active Call Options

Pressing

Options

(Right Option Button) during an
active call displays a list of features that can be used
during the course of an active call. To select an
option, press the corresponding keypad number or
highlight the option and press . The following
options are available:

•

Speaker on/off

(1) allows you to turn the speaker on

or off.

•

Key Mute

or

Key Unmute

(2) allows you to mute the key
tones on your phone so the other party cannot hear you
pressing any keys on your phone.

•

Contacts

(3) opens the Contacts menu.

•

Messaging

(4) opens the Messaging menu options.

•

Recent Calls

(5) checks your call log from the Outgoing,
Incoming, Missed, and Recent calls listings. This option
also allows you to erase the logs from these listings.

•

Tools

(6) opens the Tools menu options. For more

information, refer to

•

Phone info

•

My phone number - displays your current phone

“Tools”

on page 37.

(7) provides the following menu options:

number.

•

Software version - displays your current software
(phone firmware) version.

•

Hardware version - displays the details of your
phone’s hardware information.

•

Serial Number - displays details regarding your
phone’s unique network identification.

•

PRL - displays your phone’s current PRL (preferred
roaming list).

•

Browser version - displays the current software
version of your phone’s built-in browser.

17

•

Serving system -provides information regarding your
communicating network.

•

Icon glossary - displays a complete list of the icons
being used by your phone.

End-of-Call Options

After receiving a call from or making a call to a phone
number that

is not

in your Contacts list, the phone
number and the phone number, time, and duration of
the call display.

䊳

Select

Save

(Left Option Button) to add the new

number to your Contacts list by selecting either:

–

New Entry

–

: to create a new Contacts entry.

Existing Entry

existing Contacts entry. For more information, refer to

“Saving a Phone Number”

: to add (append) the information to an

on page 34.

When you make or receive a call to a number stored
in your Contact list, when the call ends, the contact
name, phone number, and duration time for the call
information displays on the screen.

䊳

Select

Call

(Left Option Button) to redial the last

received phone number.

Adjusting the Volume Level

During an Active Call

䊳

Press and hold the volume key ( ) up or

down.

From the Main Screen

1. From the Main screen, press up

or down to choose from one of the following

settings:

•

Silence All, Vibrate, Ringtone off, 1-Beep, Levels 1-8.

2. If either

Vibrate

or

Silence All

is selected, the

Main screen displays the selected option.

Finding an Existing Phone Number

While viewing the Main screen, you can search your
Contacts entries for phone numbers that contain a
specific string of numbers. To find a phone number:

1. Enter three or more of the last digits

associated with the contact’s phone number.

(The more numbers you enter, the more

specific the search becomes.)

Note:

You can store up to 98 numbers in your phone’s speed
dial and then access them by either pressing a button or
two.

2. Select

Options

(Right Option Button) ➔ Find

matching Contacts entries display.)

3. Highlight the desired entry and press either

or

Call

(Left Option Button).

Speed Dialing

Ideal for frequently dialed numbers, this feature
allows you to dial entries in your contact list using the
keypad with only one or two key presses. You can
store up to 99 numbers in your phone’s speed dial
and then activate them by either pressing a button or
two. With this feature, you can dial speed dial entries
using one key press (for locations 2–9) or two key
presses (for locations 10–99). For more information,

. (All

refer to “Creating Speed Dial Assignments” on
page 36.

One Digit Speed Dialing (2 - 9)

䊳

Press and hold the corresponding memory number

for more than 1 second. The display then confirms

what number was dialed by showing the name and

number of the outgoing speed dial call.

Two Digit Speed Dialing (10 - 99)

䊳

Press and release the first digit, then press and

hold the second digit for more than 1 second. The

display then confirms what number was dialed by

showing the name and number of the outgoing

speed dial call.

Note:

Location 1 is reserved for voicemail. Locations 2-99 are
unassigned. To assign a speed dial location, please see
page 36.

Speakerphone

The speakerphone feature lets you hear audio
through the speaker and talk without holding the
phone.

1. To activate the speakerphone while on a call,

press and hold . A “Speaker Mode On”

message displays on the screen.

Phone Usage 18

2.

Press and hold to make the phone

route audio back through the earpiece

“Speaker Mode Off.” The phone also returns to

this “normal” operation after ending a call or

when the phone is turned off and back on.

Caller ID Function

Identifies an incoming caller by displaying their phone
number. If the caller’s name and number are already
stored in your Contacts list, both their name and
number displays on the screen. If you choose not to
display your number to the receiving party, just follow
these easy steps.

1. Press .

2. Use your keypad to enter the number yo wish to
call.

3. Press . This temporarily blocks your contact
information from displaying on the recipient’s phone.

Call Waiting Function

During an active call, Call Waiting notifies you when a
new incoming call is being received by playing a
series of short beeps and displaying the caller’s phone
number and name (if available).

1. To answer another call while on the phone,

press . This places the first call on hold.

2. To switch back to the first caller, press

again.

19

Note:

Call waiting is a system dependent feature. Please
contact your service provider for details.

Using the Recent Calls List

Any time you place, accept, or miss a call, a record of
the call is saved in the Recent list. When you view the
numbers in this list, an icon to the left of the number
indicates the call type:

Dialed

: indicates all outgoing calls made

from your device.

Received

: indicates any received c alls that

were answered.

Missed

: indicates any missed calls.

Making calls from the Recent Calls list

1. Press the navigation key down to access the

Recent Calls list.

– or –

From the Main screen, press

Calls

.

2. Select a category and press .

• Missed Calls

• Received Calls

- Displays all missed calls.

- Displays all incoming calls that were

Menu ➔ Recent

answered.

• Outgoing Calls

• All Calls

- Displays all outgoing calls.

- Displays all received, dialed, and missed

calls in one list.

• Call Timers

- Displays Call Info for Last call or Recent

calls.

3. Use either the navigation key or volume key to

scroll through the available list of numbers.

4. Highlight the number and press .

Note:

After 75 incoming, outgoing or missed calls, the oldest
call is automatically erased from the history.

Using the Recent Calls Options

You can use a listed number (found within any of the
four categories of Recent Call types) to access a
variety of calling options.

1. From the Main screen, press

Calls

, select a category (Missed calls, Received

Menu ➔ Recent

calls, Outgoing calls, or All calls) and press

.

2. Use either the navigation key or volume key to

highlight a phone number and press

Options

(Right Option Button). The following options are

shown:

• Send text msg

: Send a Text message to the selected

number.

• Send pic msg

: Send a Picture message to the

selected number.

•Erase

: To erase the selected entry.

•Erase all

: To erase all entries in the current Recent

Calls list.

3. Press the navigation key up or down to

highlight an option and press .

Call Timers

This option lets you check the talk time and manage
your calls within the limit you set. The two call timers
include:

Last Call

and

Recent Calls

1. From the Main screen, press

Calls ➔ Call Timers

2. Select either

.

Last Call

or

to view the call details and times.

•Last Call

: Displays the Call information and time

usage for the last call (made or received).

• Recent Calls

: Displays both the number of recent

calls and their total call time.

Note:

To reset the Recent Calls counters, press
Option Button).

911 In Lock Mode

The 911 feature puts the phone in an Emergency Call
mode when the pre-programmed 911 emergency
number is dialed. This feature is also accessible
while in Lock mode or when out of a service area.

1. Use the keypad to enter

2. When the call ends, the phone returns to Lock

Mode.

Note:

The 911 call is not recorded in the Recent Call list.

.

Menu ➔ Recent

Recent Calls

911

and press

Reset

, then press .

(Right

Phone Usage 20

911 Using Any Available System

1. Enter “911,” then press . The call

connects.

2. The phone maintains the Emergency Mode and

the phone can receive an incoming call from

any available system. However, it can’t make a

call.

21

Section 6: Text Input

This section guides you through the steps needed to
use the keypad for text input.

You can enter letters, numbers, and symbols using
several entry modes: T9 (English), Abc, Symbols, and
Number. Not all options are available for every text
entry screen. An indicator for the current entry mode
displays at the bottom right of the text entry screen
when you are entering letters and numbers. These
options are available whenever you are prompted to
enter text (for example, within either Contacts entry
or Text/Picture Messaging).

To select an entry mode:

䊳

From a text entry screen, select

Options

(Right

Option Button) then select from one of the

following options:

• T9(English)

to enter text using the phone’s built-in
“prediction system,” reducing the number of keys
needed to enter a word (see page 22).

•Abc

to navigate through the series of keypad-specific

characters (see page 23).

•Symbols

to enter symbols (see page 23).

• Number

to enter numbers by pressing the numbers

on the keypad (see page 23).

•Autotext

to enter pre-programmed messages (see

page 23).

• Recent msg

to enter a message from a list of

previous messages (see page 24).

•Emoticons

to enter different Emoticons (see

page 24).

• Text options

to configure any of these options: Auto
Capital, Used word Dic., Display Cand., Prediction
Start, Dual Language, Insert Space, Next word Pred.,
and Word Compl (see page 24).

Entering Text

Entering Characters Using T9 Input Mode

T9 mode uses a built-in dictionary to select a word
based on the letters you've entered. A word can be
entered more quickly by pressing each key once per
character. If both the

Candidate

text options are enabled, do not type out

Prediction Start

and

Display

the entire word, but rather, scroll through the list of
words provided and select the word you want.

1. Press

Options

T9(English)

(Right Option Button) then select

from the list. The

T9 word

icon then

displays at the bottom right of the screen.

2. For each letter of the word, press the

corresponding number key once. For example,

to enter the word “any,” press: , ,

.

Note:

When entering text in this mode, press to cycle the
letter capitalization (
used on the current word.

3. If the word doesn't match, press to look

T9word

➔

T9Word

➔

T9WORD

at other word matches currently found within

the current dictionary.

Text Input 22

)

Note:

Text prediction begins providing a list of possible choices

if both the

Tex t Op tio ns

➔

enabled and three (or more) characters are entered.

4. When you see the word, press to accept

Display Candidate

feature is

the word and enter a space.

•

To enter a space, press .

•

To delete a single character, press to delete
one character. Press and hold to delete all the
current characters.

•

Press the corresponding character keys only once.
For example, to enter the word “John,” you would
press

.

Entering Characters Using Abc Input Mode

Use the number keys to enter letters, numbers and
symbols.

1. Press

Options

Abc

from the list. The

(Right Option Button) then select

abc

icon then displays at

the bottom right of the screen.

2. Find the key that corresponds to the letter you

want to enter and press it as many times as

needed for the desired letter to display on the

screen.

•

To enter a space, press .

•

To delete a single character, press to delete
one character. Press and hold to delete all the
current characters.

•

For example, to enter the word “John,” you would
need to press once, press three times,
press twice, and press twice.

23

Entering Symbols

Symbols mode allows you to enter emoticon faces.
(i.e smiley face, sad face)

1. Press

Options

(Right Option Button) then select

Symbols

from the list. A table displays on the

screen that associates each character with a

key on the phone.

2. Select the desired symbol by pressing the

corresponding number on the keypad.

Entering Numbers

Number mode allows you to enter numbers.

1. Press

Options

Number

from the list. The

(Right Option Button) then select

123

icon then

displays on the bottom right portion of the

screen.

2. To enter a number, press the corresponding

number key.

Using Autotext

Autotext allows you to select from several short text
messages. These can include short pre-programmed
messages such as, “You busy?,” “You there?,” etc.

1. Press

2. Press the navigation key up or down to

Autotext

Options

(Right Option Button) then select

from the list.

highlight an autotext entry and press .

Note:

An autotext entry can also be chosen by pressing the
corresponding numeric key. This selects the entry and
inserts it into the current location within the message
text.

Using Recent Messages

Recent Message mode allows you to enter a recently
used message.

1. Press

Options

(Right Option Button) then select

Recent msg

2. Select the recent message from the list by

from the list.

pressing the navigation key up or down

to highlight the message and press .

Note:

A recent message entry can also be chosen by pressing
the corresponding numeric key. This selects the
message entry and inserts it into the current location
within the message text.

Inserting Emoticons

Emoticon mode allows you to enter Smiley icons.

1. Press

Options

(Right Option Button) then select

Emoticons

from the list.

2. Select an emoticon from the list by pressing

the key corresponding to the emoticon.

Modifying Text Options

The Text Options menu allows you to alter the
automated input features used during the text entry
process. These options quicken the text entry
process by correcting for spelling, spacing,

capitalization, custom word usage, and auto­completing the most commonly entered words.

1. Press

Options

Tex t Op tio ns

(Right Option Button) then select

and then use the navigation key to

scroll down the list and alter any of the

available text entry options:

• Auto Capital

allows you to turn capitaliza tion on or off
for the next character that comes after a punctuation
mark followed by a space.

•Used word Dic.

allows you to store frequently used
words and then predict their usage the next time the
word is used in text mode.

• Display Cand.

(Display Candidate) allows the phone
to display predicted words. The list must contain at
least two words for this feature to activate.

• Prediction Start

allows you to configure the phone to
display suggested word candidates after a preset
number of characters are entered. You can choose
for the prediction feature to begin after the 3rd, 4th,
or 5th letters.

• Dual Language

allows you to select word candidates
to display in English only (None) or in English and
Spanish (Spanish).

•Insert Space

allows you to turn on or off the ability to
insert a space automatically after a word is selected
from the list of suggested words.

•Next word pred.

allows you to turn on or off the
ability to predict the next word when entering a text
message.

•Word compl.

allows you to turn on or off the ability to
automatically complete words as you type them using
words in the dictionary.

Text Input 24

2.

After completing your changes to these options,

select

Close

(Right Option Button) to store your

changes and return to the previous text entry

screen.

25

Section 7: Messaging

This section guides you through the steps utilized to
both create and manage messages (both text and
multimedia).

Sending Text Messages

You can send text messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See

www.virginmobileusa.com

for
pricing. You can send a message to a maximum of 10
recipients. The messages are sent one at a time,
once to each recipient. Standard text messaging
charges apply for each recipient.

Creating a Text Message

1. Select

2. Use the keypad to enter a recipient’s phone

Menu

➔

Messaging

➔

Send text msg

number or email address.

– or –

Use the navigation key to select the Contacts

List field and press . Then place check

marks adjacent to those current Contacts

entries you want to send the outgoing

message to and press

Next

(Left Option

Button).

Tip:

You can also select
choose a recipient from either the:
or

Groups

Options

(Right Option Button) and

.

Recent Call, Recent To

3. Once you’ve chosen your recipients, select

Next

4. Enter the text for the message. As you begin to

enter a character, you are taken to a text entry

screen. For more information, refer to

“Entering Text” on page 22.

5. Select

finished entering text.

6. Select

delivery process.

Creating a Picture Message

.

1. Select

2. Use the keypad to enter a recipient’s phone

number or email address and press .

– or –

Use the navigation key to select the Contacts

List field and press . Then place check

marks adjacent to those current Contacts

entries you would like to send the outgoing

message to and press

Button).

,

Tip:

You can also select

choose a recipient from either the:
or

Groups

(Left Option Button).

Done

(Left Option Button) when you are

Send

(Left Option Button) to start the

Menu

➔

Messaging

➔

Send picture msg

Next

(Left Option

Options

(Right Option Button) and

.

Recent Call, Recent To

.

,

Messaging 26

3.

Once you’ve chosen your recipients, select

(Left Option Button).

4. Enter a subject and body text for the message.

As you begin to enter a character, you are taken

to a text entry screen.

5. Once you’ve finished entering your subject,

select

Done

(Left Option Button).

6. Use the Down Navigation key to highlight

More

Use the Right Navigation key to select the

(Picture ICON) and press .

7. The

My pictures

folder displays. Use the

Navigation keys to make your picture selection

and press .

•

Press

Camera

picture and then press
the new picture to your

•

Replace the current picture by first selecting a new
one from the

Add

(Left Option Button) to take a new

Add

(Left Option Button) to add

My pictures

folder.

My pictures

folder and then pressing

(Right Option Button) to attach it to the current

message.

8. Select

Send

(Left Option Button) to begin the

delivery process.

Retrieving a New Text Message

Once your phone detects a new incoming message, a
New Msg. notification displays on the screen. This
notification contains the originating phone number
and delivery time/date information.

䊳

You can choose to either read or ignore the new

27

Next

message:

•

Select

View

(Left Option Button) to read the new

message.

•

Select

Dismiss

(Right Option Button) to ignore the
message and review it at a later time. These ignored
messages can later be accessed via the Inbox (see

“Accessing your Inbox”

on page 29.)

Replying to a Text Message

.

1. While the message is open, select

Option Button).

– or –

Select

Options

(Right Option Button), choose a

message option and press .

•Call

initiates a new call to the sender of the currently

viewed message.

•Forward

forwards the current message and forward

its contents to another recipient.

• Save address

stores the current number into the
Contacts list as either a New Entry or Existing Entry.
For more information, refer to

Number”

on page 34.

• Save auto text

stores the text contents of the

message as a new Autotext message.

• Save message

saves the current text message in the

"Saved" folder.

•Erase

deletes the current message.

Sending Picture Messages

You can send picture messages to phones that are
capable of receiving them or to email addresses.
Charges apply. See

www.virginmobileusa.com

pricing. You can send a message to a maximum of 10

Reply

(Left

“Saving a Phone

for

recipients. The messages are sent one at a time,
once to each recipient. Standard messaging charges
apply for each recipient.

1. Select

2. Use the keypad to enter a recipient’s phone

Menu

➔

Messaging

➔

Send picture msg

number or email address

– or –

Use the navigation key to select the Contacts

List field and press . Then place check

marks adjacent to your desired Contacts

entries and press

Tip:

You can also select
choose a recipient from either the:
or

Groups

.

3. Once you’ve chosen your recipients, select

Next

(Left Option Button).

4. Enter a subject and body text for the message.

Next

(Left Option Button).

Options

(Right Option Button) and

Recent Call, Recent To

As you begin to enter a character, you are

taken to a text entry screen. For more

information, refer to “Entering Text” on

page 22.

5. Once you’ve finished entering your subject,

select

Done

(Left Option Button).

6. Use the navigation key to scroll to the bottom

of the screen and select a multimedia option:

More

.

Inserts another page to the text message.

Sound

: allows you to record a new audio
file using the phone’s microphone (Record
New) or by attaching a pre-existing sound
file from the Sound Album.

Picture

: inserts a picture from the current

My Pictures (Photo Gallery).

7. Select

Send

(Left Option Button) to begin the

delivery process.

Sending an Instant Message (IM)

,

1. Select

2. Press the

Menu

➔

Messaging

Accept

Button) to select an Instant Messaging

application.

3. Select an IM application and press .

Note:

If you did not download an IM application, the “

download first

4. Use the keypad to enter the required sign-in

” message displays on the screen. Press

to download the desired application.

information for the selected IM application,

select

Sign In

and press .

Sending an Email Message

1. Select

Menu

➔

Messaging

and press .

or

➔

Decline

➔

Send IM

.

(Left Option

Please

Send email msg

Messaging 28

2.

At the

Standard messaging rates apply prompt

press the

Accept

or

Decline

option button.

3. Select an email provider and press .

Note:

If you did not download an email client, the “The IM/Email

Client must be installed before the feature can be used”
message displays. Press to download the desired
client application.

4. If you are using Yahoo!

®

Mail, press the

(Left Option Button) to agree to terms and

conditions.

5. Use the keypad to enter the required sign-in

information for the email provider, such as

username, email address, and password.

6. Select

Sign In

(Left Option Button).

Accessing your Inbox

1. Select

2. Select a message from the list and press .

Menu

➔

Messaging

➔

Inbox

.

The contents of the message displays.

3. While the message is open, select

Reply

Option Button).

– or –

Select

Options

(Right Option Button), choose a

message option and press .

•Forward

to take the current message and forward its

contents to another recipient.

• Save address

to store the current number into the

Contacts list as either a New Entry or Existing Entry.

29

I Agree

(Left

Inbox Folder Options

䊳

From the Inbox folder (without opening a message

from the list), press

reveal the folder options:

For more information, refer to

Number”

on page 34.

• Save autotext

stores the text contents of the

“Saving a Phone

message as a new Autotext message.

• Save message

to move the text message from the

Inbox to the Saved folder.

•Erase

deletes the current message.

Options

(Right Option Button) to

• Reply with copy

to reply to selected message’s
initiator with both your new text and a copy of the
current message contents.

•Forward

to take the current message and forward its

contents to another recipient.

•Move to saved

to move the currently highlighted
message to the Saved folder. The original is moved
and not a copy.

• Save address

stores the current number into the
Contacts list as either a New Entry or Existing Entry.
For more information, refer to

Number”

on page 34.

• Message details

“Saving a Phone

provides a detailed description of
the message’s properties such as: From, Date,
Callback number, and Priority level.

•Erase

deletes the currently highlighted message from

the list.

• Erase multiple

deletes selected messages from the

list.

•Erase all

deletes all messages from the Inbox folder.

Reviewing your Virgin Mobile Alerts

1. Select

2. Select an alert from the list and press .

Menu

➔

Messaging

➔

Virgin Alerts

.

The alert message displays.

Accessing your Voicemail Messages

Even if your phone is in use or turned off, all
unanswered calls are automatically routed to your
voicemail. Upon activation, your phone is setup with
default voicemail settings and a standard outgoing
message. When you receive a new voice message,
your phone alerts you and prompts you to call your
voicemail.

Calling your Voicemail

䊳

Press and hold .

– or –

Select

Menu

➔

Messaging

➔

Voicemail ➔ Dial

voicemail

.

Voicemail Notification

There are several ways your phone alerts you to a
new message:

•

By displaying a pop-up message and an icon on the
screen.

•

By sounding the assigned ringer type.

Clearing the Voicemail notification icon

䊳

Select

Menu

➔

Messaging

➔

Voicemail ➔ Clear

Icon

.

Accessing your Sent Folder

This folder manages and lists those messages which
were sent (or replied to) from your phone.

1. Select

2. Select a message from the list and press .

Menu

➔

Messaging

➔

Sent

.

The contents of the message displays.

3. While the message is open, select

OK

(Left

Option Button) to return to the previous screen.

– or –

Select

Options

(Right Option Button), choose a

message option and press .

•Call

to initiate a new call to the sender of the currently

viewed message.

•Forward

to take the current message and forward its

contents to another recipient.

• Save message

moves the text message from the

Inbox to the Saved folder.

• Save address

stores the current number into the
Contacts list as either a New Entry or Existing Entry.
For more information, refer to

Number”

on page 34.

•Erase

deletes the current message.

“Saving a Phone

Messaging 30

Sent Folder Options

䊳

From the Sent folder (without having opened a

message from the list), press

Forward

(Left Option

Button) to forward the current message to a new

recipient.

– or –

Press

Options

(Right Option Button) to reveal the

folder options:

• Resend

to resend the currently selected sent

message.

•Move to saved

to move the currently highlighted
message to the Saved folder. The original is moved
and not a copy.

• Save address

stores the current number into the
Contacts list as either a New Entry or Existing Entry.
For more information, refer to

Number”

on page 34.

• Message details

“Saving a Phone

provides a detailed description of
the message’s properties such as: From, Date,
Callback number, and
Priority level.

•Erase

deletes the currently highlighted message from

the list.

• Erase multiple

deletes selected messages from the

list.

•Erase all

deletes all messages from the Inbox folder.

Accessing your Saved Folder

This folder manages and lists those messages which
were stored to the Saved folder.

1. Select

Menu

➔

Messaging

➔

Saved

.

2. Select a message from the list and press .

The contents of the message displays.

Saved Folder Options

䊳

From the Saved folder (without having opened a

message from the list), press

Options

(Right Option

Button) to reveal the folder options:

•Erase

deletes the currently highlighted message from

the list.

• Erase multiple

deletes selected messages from the

list.

•Erase all

deletes all messages from the Inbox folder.

Configuring your Message Settings

Setting your default message ringtone

1. Select

2. Use the navigation key to select a ringtone and

Menu

Ringtones

.

➔

Messaging

➔

Msg settings

press . The selected ringtone plays when

an incoming Text or Multimedia message is

received.

Setting your default text entry method

1. Select

2. Select either

Tex t en t r y

Menu

.

➔

Messaging

T9 Word, Abc

➔

Msg settings

, or

Number

and

press . This becomes the displayed default

text entry method for any text input screen.

➔

➔

31

Editing the Auto Text entries

1. Select

2. Edit the entry by either:

3. Press and hold to delete all the current

Menu

➔

Messaging

➔

Msg settings

Autotext

.

•

Highlighting an entry from the list and press .

•

Pressing

Edit

(Left Option Button).

text. Use the keypad to enter the new text.

4. Select

Done

(Left Option Button) to store the

new or modified Autotext entry.

Adjusting the Save to Sent Folder

This option allows you to automatically save a
message after sending it.

1. Select

2. Select

Menu

Save to Sent

Auto Save, Prompt

➔

Messaging

.

➔

Msg settings

, or

Do not Save

press .

Adjusting the Message Reminder Settings

This option allows you to configure how often the
phone reminds you of an unread message in your
Inbox.

1. Select

2. Select

Menu

➔

Messaging

Message Reminder

Off, Once

, or

➔

.

Every 2 min

Msg settings

and press

.

➔

➔

and

➔

Adding a Signature

The signature you create here is added at the end of
all outgoing messages and is also counted against
your character limit. The only way to view this
signature as part of the current outgoing message is
to

Preview

the message prior to delivery.

1. Select

2. Enable the ‘Use signature’ field by highlighting

Menu

Signature

.

➔

Messaging

➔

Msg settings

it and pressing .

3. Use the keypad to enter your signature into the

text field (see “Entering Text” on page 22.)

4. Select

Save

(Left Option Button) to store the

new signature.

Editing Groups

This provides quick access to the Groups listing,
where you can create or modify existing Group
entries.

䊳

Select

Menu

➔

Messaging

➔

Msg settings

Groups

. For more information, refer to “Editing a

➔

Group Name” on page 36.

Setting the Auto Erase Feature

This feature automatically erases any previously read
Inbox messages after new messages arrive.

1. Select

2. Select

Menu

Auto Erase

.

Off

or On and press .

➔

Messaging

➔

Msg settings

Messaging 32

➔

➔

Erasing Messages

1. Select

2. Choose the Message location and press

Menu

➔

Messaging

➔

Erase Msgs

Option Button or .

•

Options include:

Inbox, Sent, Saved, All Messages

(deletes messages stored in the other three
categories).

3. Read the displayed message and select

delete the categories’ messages) or No (to

cancel the operation) and press .

.

Select

Yes

(to

33

Section 8: Contacts

This section guides you through the steps necessary
to create new contacts, find existing contacts, assign
contacts to a group, and assign contact entries to a
speed dial location.

Saving a Phone Number

The Contacts list can store a maximum of 500 phone
numbers in total, with each contact entry containing
a maximum of 5 phone numbers. Each entry’s name
can contain up to 20 characters. Your phone
automatically sorts these Contacts entries in
alphabetical order.

Storing a number from the Main screen

1. From the Main screen, after entering the phone

number, select

Save

2. Select New entry or Existing entry and press

Options

(Right Option Button) ➔

.

.

3. Select a label (Mobile, Home, Office, Pager, or

Others) and press .

4. Use the keypad to enter a name for the

contact. For more information, refer to

“Entering Text” on page 22. You can then

choose to enter additional information for this

contact into the remaining fields, such as an

Email, IM, URL, Group, Speed Dial, Name

ringtone, Text tones, and Add Photo.

5. Press the Down Navigation key and enter a

phone number in one of the categories.

6. Select

Done

(Left Option Button) to store the

new entry.

Storing a Number After a Call

1. After the call ends, select

Save

(Left Option

Button).

2. Repeat the procedures from the previous

section (see “Storing a number from the Main

screen” on page 34.)

Adding a New Entry

1. Select

2. Enter a name for the entry using the numeric

Add new

Menu

(Left Option Button) ➔

.

Contacts

keys.

3. Use the keypad to enter a name for the

contact. For more information, refer to

“Entering Text” on page 22. You can choose to

enter additional information for this contact

into the remaining fields, such as an Email, IM,

URL, Group, Speed Dial, Name ringtone, Text

tones, and Add Photo.

Contacts 34

➔

4.

Select

Done

(Left Option Button) once you are

done making changes and you are ready to

store the new entry.

Using the Hard or Time Pause Features

Pauses are used for automated systems (i.e.,
voicemail, automated call in systems, etc.). You can
insert a pause after a phone number then enter
additional sets of numbers, which are then dialed with
either manual intervention (Hard Pause) or
automatically (Time Pause).

There are two
types of pauses
available on
your phone:

•

Hard Pause

sends the next
set of numbers
only after you
press .
This is indicated
with a P within
the number
sequence.

•

Time Pause

automatically sends the next set of numbers
after two seconds. This is indicated with a T within the
number sequence.

Saving a Hard Pause or Time Pause

1. From the Main screen, enter a phone number

then press

Options

(Right Option Button).

35

2. Select either a Hard pause (“P” displays) or a

Time pause (2 seconds) (“T” displays).

3. Enter additional numbers and additional

pauses.

4. Select

Options

(Right Option Button) ➔

Save

to

save the number in your Contacts list. For more

information, refer to “Storing a number from

the Main screen” on page 34.

5. Select the number type (Mobile, Home, Office,

Pager, or Others) and press Done (Left Option

button).

Dialing a Number Using a Hard Pause or Time Pause

䊳

Select

Contacts

(Right Option Button), use the

navigation key to select a previously stored entry

and press .

Note:

When dialing a number with a Hard pause, press the
key to send the next set of numbers.

Tal k

Finding a Contact Name

1. Select

Menu

(Left Option Button) ➔

Find Name

. The list of your current contacts

Contacts

➔

displays in alphabetical order.

2. Use the keypad to enter a name or scroll

through the list to highlight the Contacts entry

you want. If more than one contact is listed,

highlight the contact you want.

3.

Select

Send msg

(Left Option Button) to place a

call to the selected Contacts entry.

– or –

Press to view the Contacts entry’s details.

– or –

Select

Options

(Right Option Button) to either

Edit

or

Erase

the current entry.

Group Settings

Adding a New Group

1. Select

2. Select

3. Enter a new group name and select

Groups

group

Menu

(Left Option Button) ➔

.

Options

(Right Option Button) ➔ Add new

.

Contacts

Done

Option Button). For more information, refer to

“Entering Text” on page 22.

Editing a Group Name

1. Select

2. Highlight an existing group from the list and

3. Press and hold to delete the current title

Groups

select

group

Menu

(Left Option Button) ➔

.

Options

(Right Option Button) ➔ Rename

.

Contacts

and then use the keypad to edit or add new

text.

(Left

4. Enter a new group name and select

Option Button). For more information, refer to

“Entering Text” on page 22.

Creating Speed Dial Assignments

From the Main screen, calls can be placed to
numbers stored within speed dial assignments by
pressing & holding the corresponding location on the
keypad. You can store up to 99 numbers in your
phone’s speed dial and then activate them by either
pressing a button or two. With this feature, you can
dial speed dial entries using one key press (for

➔

locations 2–9) or two key presses (for locations 10–

99).

1. Select

2. Select an empty speed dial location and select

Menu

(Left Option Button) ➔

Speed dial

.

Assign

(Left Option Button). You are then taken

to your Contacts list where you can then

choose an existing contact to assign to the

➔

selected location.

Note:

If the contact has more than one number saved, press

and use the navigation key to select the correct

number for the speed dial location.

3. With the correct entry selected, press or

select Assign (Left Option Button) to make the

new assignment.

Done

(Left

Contacts

➔

Contacts 36

Section 9: Tools

This section shows you how to use the features that
can help keep you in touch with your contacts, best
manage your time (schedules and tasks), free your
hands to communication via Bluetooth.

Using the Calculator

1. Select

2. Enter the first number using your keypad.

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calculator

•

Press the navigation key up for

•

Press the navigation key down for

•

Press the navigation key left for

•

Press the navigation key right for

•

Press or (Left Option Button) for a decimal

Too l s &

.

Multiplication (x)

Division (÷)

Subtraction (-)

Addition (+)

point.

•

Press for a negative number.

•

Press

Clear

(Right Option Button) to clear all

numbers.

•

Press Up and Down to review your
calculations.

3. Enter the second number and press for

Equals (=)

.

Using the Tip Calculator

1. Select

2. Use the keypad to enter values into the fields

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Tip calculator

Too l s &

.

provided.

•

Press for a decimal point.

3. Select

Reset

(Left Option Button) to clear all

current values. Press to calculate a total.

Alarm Clock

Your phone comes with a built-in alarm clock that can
be set to multiple profiles. To set the alarm:

1. Select

.

.

2. Select

.

.

3. Turn the alarm on or off by highlighting the

4. Select a time for the alarm by highlighting the

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Alarm clock

Alarm #1, Alarm #2

, or

.

Alarm #3

Too l s &

and

press .

Alarm

field.

•

Press the navigation key left or right to select On or

Off

.

Time

field.

•

Use the keypad to enter an alarm time. Press

AM/PM

(Right Option Button) to toggle between AM or PM.

5. Select a ringer type for the alarm by

highlighting the ringer field and select

Edit

(Right Option Button).

•

Select the desired ringer from the list and press .

6. Select a repeating status for the alarm by

highlighting the

Repeat

field.

37

•

Press the navigation key left or right to select

Once, Mon to Fri

7. Select a snooze interval for the alarm by

highlighting the

•

Press the navigation key left or right to select

minutes, 10 minutes, 15 minutes

8. Select

, or

Snooze

Done

(Left Option Button).

Sat & Sun

field.

.

, or

20 minutes

Using the Scheduler

Adding an Event

1. Select

2. Use the navigation key to highlight the day to

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calendar

Tools &

➔ Scheduler

which you would like to add an event and

press .

3. Select

4. Enter a title for the event and select

Add new

(Left Option Button).

Next

Option Button) (see “Entering Text” on

page 22.)

5. Press the navigation key left or right to select a

schedule category:

• Appointment, Business, Pers onal, Vacati on
Birthday

.

6. Select an alarm time for the event by

highlighting the alarm field and pressing the

navigation key left or right to select one of the

following:

Daily

5

.

(Left

, or

,

• 10min before, 30min before, 1 Hr before, No
Alarm

, or

On Time

.

7. Select a repeat status for the event by

highlighting the repeat field and pressing the

navigation key left or right to select one of the

.

following:

•Once, Daily, Weekly, Monthly

8. Select a ringer type for the alarm by

, or

Yea r l y

.

highlighting the ringer field and pressing .

•

Press the navigation key up or down to select the
desired ringer and press .

9. Select a start time for the event by highlighting

the

Start

field.

•

Use the keypad to enter a start time and date. Press

AM/PM

(Right Option Button) to toggle between AM

or PM.

10. Select an end time for the event by highlighting

the

End

field.

•

Use the keypad to enter an ending time and date.
Press

AM/PM

(Right Option Button) to toggle

between AM or PM.

11. Select a contact for the event by highlighting

the

Contact

field and pressing .

•

Select a contact from the list and press to
place a check mark beside the selection.

12. Select

Done

(Left Option Button) to store the

new scheduled event and return to the saved

list.

Tools 38

Viewing Today’s Events

䊳

Select

Menu

➔

Tools ➔ Calendar

(Left Option Button) ➔

➔ Tod ay

Too l s & S ett ings

.

Viewing your Scheduled Events

1. Select

2. Use the navigation to select the day you would

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calendar

Too l s &

➔ Scheduler

like to view events for and press . (If

events are scheduled for the selected day, they

are listed in chronological order.)

3. Select the desired event and press

display the details.

Erasing a Day’s Events

1. Select

2. Use the navigation to select the day you would

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calendar

Too l s &

➔ Scheduler

like view and press .

3. Select

Options

(Right Option Button) ➔

Erase all

(An alert displays notifying you of the number of

events to erase.)

4. Select

Yes

to confirm or No to cancel, then

press .

Using the Task List

This option allows you to manage daily tasks that
include dates, times, and priority levels.

Creating a New Task

1. Select

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calendar

Too l s &

➔ Task List

and

press .

2. Enter the task name using the keypad and

.

press or select

3. Select a priority level by highlighting the Priority

Next

(Left Option Button).

field and then use the navigation key left or

right to select either

4. Select a due time by highlighting the Due Time

to

field and then use the keypad to enter the time

Low

or

High

.

the task is due.

•

Press

AM/PM

AM

.

5. Select a due date by highlighting the Due Date

field and then use the keypad to enter the date

(Right Option Button) to toggle between

or PM.

the task is due.

.

6. Select

exit.

Done

(Left Option Button) to save and

Using the Countdown

Creating a New Countdown

This option allows you to initiate a timer that counts
down to an event based on a specified time and date.

1. Select

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Calendar

Too l s &

➔ Countdown

and

press .

39

2.

Enter the countdown name using the keypad

and press or select

3. Select a time by highlighting the Time field and

Next

(Left Option Button).

then using the keypad to enter the end time for

the countdown.

•

Press

AM/PM

(Right Option Button) to toggle

between AM or PM.

4. Select a date by highlighting the Date field and

then using the keypad to enter the end date for

the countdown.

5. Select

Done

(Left Option Button) to save the

new countdown and exit.

Using the Notepad

Your phone includes an internal notepad that can be
used to compose and store reminders and notes.

1. Select

2. Enter the note text using the keypad and press

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Notepad

or select

Save

(Left Option Button).

Tools &

and press .

Using the Voice Memo

Voice Memo allows you to record a reminder
message that can be up to one minute (with a
maximum of nine memos).

Recording a New Voice Memo

1. Select

2. Begin recording after the prompt.

3. To end the recording process, press

4. Select

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Voice memo

select

Finish

(Right Option Button).

Options

(Right Option Button) to select

➔ Record

one of the following options:

• Edit title

to change the current file name.

• Information

to view details for the currently selected
voice memo such as: Title, Length, and Recorded
date/time.

• Delete

to erase the currently selected voice memo.

• Delete all

to erase all stored voice memos.

•Record voice

to begin the recording process.

Reviewing Voice Memos

1. Select

2. Select a voice memo from the list and press

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Voice memo

➔ Review

.

Too l s &

Too l s &

.

or

.

Tools 40

Using Voices Services

The Slash uses built-in voice recognition software
which allows you to use preset verbal commands to
perform common functions supported by your phone
simply by speaking them aloud. There is no voice
training required to use this feature. You simply say
the predesignated command displayed on your
screen in a normal tone of voice to perform the
desired function.

Activating the Voice Recognition Feature

1. Press and hold either or . (The

phone prompts you to “Say a command.”)

– or –

Select

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ Voice service

2. Wait for the beep and then clearly say one of

Too l s &

.

the following commands:

• Call <Name or #>

• Send <Msg Type>

•Contacts <Name>

• Goto <Menu>

•Check <Item>

•Info

Upon recognition of a command, the phone takes the
corresponding action. If the phone does not hear a
command within approximately eight seconds, it
deactivates the voice recognition feature without
taking any action.

Adjusting the World Time

This feature allows you to view the time in 39
different locations:

1. Select

2. Press the navigation key left or right to scroll

Menu

(Left Option Button) ➔

Settings ➔ Tools ➔ World time

Too l s &

.

through different cities and time zones.

3. Select

Set DST

(Left Option Button) to turn on

Daylight Saving Time. Select

Cancel DST

Option Button) to turn Daylight Saving Time off.

(Left

41

Section 10: My Stuff

This section shows you how to best manage your
web-based content and downloads. Anything you
download from the Web - games, ringtones, graphics
and applications - are stored in the My Stuff folder.

My Ringtones

You can download the latest ringtones right to your
phone. Charges apply. Visit

www.virginmobileusa.com

for details.

1. Select

2. Select

Menu

(Left Option Button) ➔

My ringtones

to display a list of the

My Stuff

currently available ringtones.

Purchasing New Ringtones

1. From the My ringtones menu, select

ringtones

and press . The Web browser

Get more

launches and takes you to the download menu.

Note:

If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select

Yes Hoo k Me Up

ringtones, charges apply.

2. Follow the instructions to purchase your new

and press . When downloading

ringtones.

My Graphics

You can download new graphics to your phone.
Charges apply. Visit

www.virginmobileusa.com

for

details.

1. Select

Menu

(Left Option Button) ➔

My Stuff

2. Select

currently available images.

Purchasing New Graphics

1. From the

graphics

.

launches and takes you to the download menu.

Note:

If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select

Yes Hoo k Me Up

graphics, charges apply.

2. Follow the instructions to purchase your new

images.

My Games

You can download the latest games and play them
right on your phone. Charges apply. Visit

www.virginmobileusa.com

1. Select

2. Select

currently available games.

Purchasing New Games

1. From the

games

launches and takes you to the download menu.

.

My graphics

to display a list of the

My graphics

menu, select

Get more

and press . The Web browser

and press . When downloading

for details.

Menu

(Left Option Button) ➔

My games

to display a list of the

My games

menu, select

My Stuff

Get more

and press . The Web browser

My Stuff 42

.

Note:

If you are asked to enable VirginXL Access on your phone,

scroll down to the bottom of the screen, select

and press . When downloading games,

Me Up

charges apply.

2. Follow the instructions to purchase your new

Yes Hoo k

games.

My Themes

You can change the overall theme used by the Slash.
There are two pre-installed themes.

1. Select

2. Select

Menu

(Left Option Button) ➔

My themes

to display a list of the

My Stuff

currently available themes.

My Other Stuff

You can download other stuff - such as applications,
etc. to your phone. Charges apply. Visit

www.virginmobileusa.com

1. Select

2. Select

for details.

Menu

(Left Option Button) ➔

My other stuff

to display a list of the

My Stuff

currently available items.

Purchasing New Stuff

1. From the

My other stuff

other stuff

and press . The Web browser

menu, select

Get more

launches and takes you to the download menu.

Note:

If you are asked to enable VirginXL Access on your phone,

scroll down to the bottom of the screen, select

Me Up

and press . When downloading, charges apply.

Yes Hoo k

2. Follow the instructions to purchase your new

games.

.

.

43

Section 11: VirginXL

VirginXL is a fun collection of features which you can
access directly from your phone - download
ringtones, games, graphics, and more. Charges
apply. Visit

Note:

Tip:

www.virginmobileusa.com

1. Select

Menu

(Left Option Button) ➔

for details.

Virgin XL

The VirginXL browser launches and takes you

to the download menu.

If you are asked to enable VirginXL Access on your
phone, scroll down to the bottom of the screen, select

Yes Hoo k Me Up

charges apply.

2. Follow the instructions.

When you select VirginXL, a data session is initiated. You
cannot receive incoming calls when a VirginXL session is
in progress. All incoming calls are automatically forwarded
to voicemail.

and press . When downloading,

.

VirginXL 44

Section 12: Pictures

Your phone’s built-in camera provides the ability to
take full color digital pictures, view your pictures
using the phone’s display, and instantly send them to
family and friends. It’s fun and as easy to use as a
traditional point-and-click camera: just take a picture,
view it on your phone’s display, and send it from your
phone to up to 10 people.

Take a Picture

Taking pictures with your phone’s built-in camera is
as simple as choosing a subject, pointing the lens,
and pressing a button.

1. From the Main screen, press

Button) ➔

Pictures

➔

Take a picture

Menu

(Left Option

and press

.

2. Focus the camera on the subject and press the

key to take a picture.

3. Press the Save (Left Option Button) to save the

picture to the my pictures folder.

Note:

The picture automatically saves to the Pictures folder

after 5 seconds if you don’t press the Save (Left Option
Button).

Tip:

To take another picture, press the key.

Viewing your picture

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2. Press

View

(Left Option Button) to view the

picture.

Viewing Options

䊳

While viewing the picture you just took, press the

Options

(Right Option Button).

The following options are available:

•Erase

: to erase the selected image.

• Upload to My Pix

: uploads the currently selected

picture to your online album.

•Take pic

: allows you to take another picture.

•Rename

: allows you to rename the selected picture

file.

•Details

: displays details about the selected picture
such as the caption, when the picture was taken, the
model, resolution, file size, file type, and whether the
picture was uploaded.

•Send

: allows you to send the selected picture to

another recipient via phone or email.

• Thumbnail

: allows you to display this picture file in a

thumbnail view.

Tip:

Press the camera button on the side of the phone to
activate the camera.

45

Camera Settings

While your phone is in camera mode you can press
the Right Option Button to display the camera
options:

1. Press

Options

(Right Option Button) to view the

following:

• Shutter sound

: plays a tone when the shutter opens
and closes. Select from Shutter 1, Shutter 2, Shutter
3, or Say cheese.

•Resolution

: sets the screen resolution to High (640 x

480), Med (320 x 240), or Low (224 x 168).

• Quality

: sets the quality of the shot to Fine, Normal or

Economy.

• Self-timer

: sets a time delay before the camera
takes the picture. Select Off, 5 seconds, 10 seconds,
or 15 seconds.

• White balance

: sets the white balance options to

Auto, Sunny, Cloudy, Tungsten, or Fluorescent.

• Fun frames

: places a frame over the picture to send

as a postcard.

• Color tones

: sets a custom color tone for the picture.
Choose one of the following: Auto, Monochrome,
Green, Sepia, or Blue.

•View mode

: allows you to choose between

Landscape and Portrait display orientations.

My Pictures

The internal picture storage area or folder is called
My pictures. When you take a picture using the
camera your pictures automatically save to the My
pictures folder. From this folder you can view all the
pictures you take, assign the pictures as caller ID,

wallpaper, or as a screensaver, upload the pictures to
the web, erase them from the folder, or perform
several other picture related tasks.

Assigning a Picture File

The Assign option allows you to use assign a picture
as a Caller ID, Wallpaper, or Screensaver.

1. From the Main screen, press

Button) ➔

Pictures

➔

Menu

My pictures

(Left Option

and press

.

2. Highlight one of the pictures on the display and

press

Options

(Right Option Button) ➔

Assign

and press .

3. Select

Caller ID, Wallpaper

, or

Screensaver

press .

The picture file is assigned to the selected

option.

Uploading Pictures to the Web

All Virgin Mobile customers with camera phones
automatically have a Virgin Mobile My Pix web site. In
order to access the My Pix web site, log into your
account at www.virginmobileusa.com, select “My
Pix” on the left-hand side of the My Account page. All
pictures that you upload from your Virgin Mobile
Phone automatically display in My Pix.

1. From the Main screen, press

Button) ➔

Pictures

➔

Menu

My pictures

(Left Option

and press

.

and

Pictures 46

2.

Press

Options

(Right Option Button), select

Upload to My Pix

Sending Pictures from the Web

and press .

Sending pictures to your friends is easy. Just follow
the instructions below to send one or more of your
favorite pictures once you’ve uploaded them to the
Web.

1. Log in to your account at

www.virginmobileusa.com

2. Select

3. Press the

4. Enter an email address or phone number and a

My Pix

Send

.

.

button next to the picture.

message to accompany your picture.

Important!:

Only Virgin Mobile phone numbers can accept
picture messages from the Web. My Pix is a Virgin
Mobile service.

Erasing Picture Files

You can erase one or multiple picture files from your
My pictures folder.

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2. Press

47

Options

Erase

and press .

(Right Option Button), select

3. Highlight a picture and press to place a

checkmark on those pictures you wish to

delete.

4. Press

Next

(Left Option Button), select

Yes

to

erase the selected image or select No to cancel

the deletion process.

Renaming Picture Files

You can rename your picture files located in your My
pictures folder.

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2. Press

3. Press the button to erase the name and

Rename

Options

(Right Option Button), select

and press .

then enter a new name for the selected picture.

4. Press

Next

(Left Option Button) to save the file.

Locking and Unlocking Picture Files

Locking a picture file protects the file from deletion
and prevents you from performing other picture
options such as assigning the file as wallpaper,
uploading the picture to the web, renaming the
picture file and various other options.

To Lock and protect the picture file:

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2.

Press

Options

(Right Option Button), select

Lock

and press .

Picture Details

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2. Press

Options

(Right Option Button), select

Details

and press .

Sending a Picture Message From My Pictures (folder)

You can send a picture to a recipient from your My
pictures folder to a recipient’s wireless phone or
email account. You can send a picture to up to 10
people at their email address or wireless phone
number.

1. From the Main screen, press

Button) ➔

Pictures

➔

My pictures

Menu

(Left Option

and press

.

2. Highlight a picture, press

Button), then select

3. To send to a number or E-mail address,

Options

Send

and press .

(Right Option

advance to Step 4. To send from the Contact

list advance to Step 8.

To send to a number or E-mail Address

4. Highlight

Number/E-mai

l and press .

5. Enter the wireless phone number or email

address for the recipient and press

Next

Option Button).

6. Enter a subject in the

Done

(Left Option Button).

7. Highlight the text message field (containing the

Subject

field and press

attached image) and press .

8. Enter your message and press

Done

(Left

Option Button).

9. Press

Send

(Left Option Button) to send the

picture message.

To send from the Contact List:

1. Highlight

2. Enter a name in the

Contact list

name from the

and press .

Name

Contact list

field or highlight the

and press to

insert a check mark and highlight the name.

3. Press

Next

(Left Option Button) to add the

selected recipient to the list.

4. Enter a subject in the

Done

(Left Option Button).

5. Highlight the text message field (containing the

Subject

field and press

attached image) and press .

6. Enter your message and press

Done

(Left

Option Button).

(Left

Pictures 48

7.

Press

Send

(Left Option Button) to send the

message. The phone processes the new

message and when the delivery process is

complete, “your message has been sent” is

displayed.

8. At the

Save to sent

prompt select

Yes

or No and

press .

9. If the number you sent this message to is not in

your contact list, the

displays. Press

Unknown # list

Save

to add the number to your

screen

phone list.

10. Press

Done

(Left Option Button) when you are

finished.

Sending Picture Messages

After taking a picture, use the messaging capabilities
on your phone to share the message with others. You
can send a picture to up to 10 people at their email
address or wireless phone number.

1. From the Main screen, press

Button) ➔

Pictures

➔

Take a picture

Menu

(Left Option

and press

.

2. Press to take the picture.

3. Press to send the picture.

4. Select

Number/E-mail

and press to clear

the field.

5. Enter the wireless phone number or email

address for the recipient and press

Next

(Left

Option Button).

6. Enter a subject in the

Done

(Left Option Button).

7. Highlight the text message field (containing the

Subject

field and press

attached image) and press .

8. Enter your message and press

Done

(Left

Option Button).

9. Press

Send

(Left Option Button) to send the

picture message.

10. The phone processes and when the message

sends “

11. At the

your message has been sent

Save

to sent prompt select

” displays.

Yes

or No and

press .

12. If the number you sent this message to is not in

your contact list, the

displays. Press

Unknown # list

Save

to add the number to your

screen

phone list.

13. Press

Done

(Left Option Button) when you are

finished.

Help

This menu guides you through how to take a picture,
how to view pictures that were captured or received,
how to send a picture message.

49

1.

From the Main screen, press

Button) ➔

Pictures

2. Follow the instructions listed in the message to

➔

Help

Menu

(Left Option

and press .

take, view or send a picture or picture

message.

Pictures 50

Section 13: Using Bluetooth

Bluetooth is a short-range wireless communications
technology that is capable of exchanging information
to devices such as headsets, and a hands-free car kit,
without any physical connection, over a distance of
approximately 30 feet.

This section describes how to set up your Bluetooth
features.

Turning the Power On or Off

Your Bluetooth default setting is set to Off. When you
turn the device on, other Bluetooth devices that are
within range can discover your device in order to send
or transfer information.

To turn Bluetooth on:

1. From the Main screen, press

Button) ➔

Power

2. Highlight

Tools & Settings

and press .

On

and press .

To turn Bluetooth off:

1. From the Main screen, press

Button) ➔

Power

2. Highlight

Tools & Settings

and press .

Off

and press .

Bluetooth Status

This list identifies the Bluetooth icons that display on
your phone’s screen:

Menu

➔

Bluetooth

Menu

➔

(Left Option

(Left Option

Bluetooth

➔

➔

Bluetooth is enabled.

Bluetooth is connected to a device or
transferring data to a device.

Bluetooth is currently hidden and not
transmitting.

Bluetooth Settings

Trusted Devices

The Trusted Devices setting allows you to scan for the
devices near you, or you can set the phone to
Discoverable mode to automatically discover devices
marked as discoverable that are within range. Once a
note displays on the phone you can add those devices
to your Trusted Devices list. The next time you
connect to Bluetooth the trusted devices are
automatically detected and listed.

1. From the Main screen, press

Button) ➔

Trusted devices

2. Press the

3. Select

4. Highlight a device in which to pair and press

Add to list

Tools & Settings

and press .

Add new

soft key.

Scan now

and press .

(Left Option button).

➔

Menu

Bluetooth

(Left Option

➔

51

5.

Enter a numeric PIN to pair and press

(identical PIN must be entered on other

device).

Once pairing is successful the trusted device

name displays (and can be edited).

6. Press

Done

(Left Option button).

7. Press

Connect

(Left Option button) to activate

the connection and complete the pairing

process.

Discoverable Mode

The Discoverable mode settings allow you to transmit
your device name and status so other Bluetooth
devices can see you. Your settings for this mode
determine if you are always visible to other Bluetooth
enabled devices, are visible for only one minute
before you are hidden, or hidden (to prevent other
Bluetooth devices from identifying your phone).

1. From the Main screen, press

Button) ➔

Tools & Settings

Discoverable mode

2. Select a setting and press :

• Always visible

allows other Bluetooth devices to

Menu

➔

Bluetooth

and press .

(Left Option

➔

detect and discover your phone.

• On for 1 min

allows other devices 1 minute to
discover your phone before changing to the hidden
status.

• Hidden

prevents other Bluetooth devices from

discovering or identifying your phone.

Device Name

The Device name menu allows you to select a name
for your Bluetooth device. Your phone’s name
displays to other Bluetooth devices if your
Discoverable mode is set to Always visible or On for 1
min.

To name your Bluetooth device:

1. From the Main screen, press

Button) ➔

Tools & Settings

Device name

2. Press the

and press .

Back

key to erase the current name

and enter a new name in the

3. Press

Options

(Right Option button), select the

Menu

➔

Bluetooth

Device name

(Left Option

➔

field.

desired text entry mode, and press .(For

more information, refer to “Text Input” on

page 22..)

4. Edit the name as desired and press

Done

(Left

Option button).

Device Info

Of the supported Bluetooth profiles, these various
profiles are listed on the Device info screen. Different
profiles are used for specific Bluetooth functions.

• HSP: Headset Profile

– allows Bluetooth technology
to connect the phone to a wireless Bluetooth-enabled
headset. When you receive an incoming call, the
ringer is detected through the headset instead of the
phone.

Using Bluetooth 52

• HFP: Hands-Free Profile

– allows Bluetooth
technology to connect the phone to a wireless
Bluetooth-enabled car kit. When you receive an
incoming call, the ringer is detected through the
hands-free headset or device.

• PBAP: Phonebook Access Profile

– allows Bluetooth
technology to exchange Phonebook information with
another Bluetooth-enabled device. This setting is
generally used so the caller with a car kit can display
the name of the incoming caller.

53

Section 14: Tools & Settings

This section guides you through the customization
process by accessing and updating the phone’s
settings menu.

Adjusting Sound Settings

This set of features allows you to customize the audio
properties of your phone (volume, ringer, and
alert/notification).

Understanding Silence All

There can be times when you need to silence your
phone entirely and therefore manually override any
settings. The phone’s

Silence All

option allows you to

mute all sounds.

To activate Silence All

1. Slide the phone open.

2. Press and hold the volume key down in

standby mode until the screen displays

“Silence All.”

To deactivate Silence All

1. Slide the phone open.

2. Press the volume key up repeatedly to select a

desired volume level.

Selecting a Ringer Type for Voice Calls

Your phone provides ringer options that allow you to
customize a ringer type and volume settings to help
you identify incoming calls by the ringer used.

1. From the Main screen, press

Button) ➔

Tools & Settings

Ringtones

and press .

2. Scroll through the available ringers. A sample

➔

Menu

Sounds

(Left Option

of the tone plays as the ringtone highlights.

3. Press to assign the selected ringer to

your call type.

Selecting a Ringer Type for Messages

1. From the Main screen, press

Button) ➔

Tools & Settings

Messages

and press .

2. Select

3. Use your navigation key to scroll through the

Voicemail

, or

Menu

(Left Option

➔

Sounds

Text and multimedia

available ringers. A sample of the ringer plays

as it is highlighted.

4. Press to assign the selected ringer to a

message type.

Selecting a Key Tone

1. From the Main screen, press

Button) ➔

Tools & Settings

tone

and press .

2. Select

Keypad sound

Menu

(Left Option

➔

Sounds

.

➔

➔

➔

.

Key

Tools & Settings 54

3.

Use your Up or Down navigation key to adjust

the key tone level.

•

Levels include:

4. Press to assign the new volume setting.

KeyTone off

, or

Level 1- Level 8

Selecting a DTMF Length

Longer tone lengths may be better for tone
recognition when dialing to a voicemail or other
automated systems.

1. From the Main screen, press

Button) ➔

tone

2. Select

3. Select

Tools & Settings

and press .

DTMF Length

Short

or

Long

Menu

➔

Sounds

.

and press .

(Left Option

Selecting a Tone Type

1. From the Main screen, press

Button) ➔

tone

2. Select

3. Select

Tools & Settings

and press .

Tone type

.

Normal

, or

Xylophone

Menu

(Left Option

➔

Sounds

and press .

Adjusting your Phone’s Volume Settings

1. From the Main screen, press

Button) ➔

Tools & Settings

➔

Menu

Sounds

(Left Option

➔

and press .

2. Select

Ringtone, Receiver, Headset, Speaker,

Alarm/Schedule,

or

Application

and press .

➔

➔

.

Key

Key

Volume

3. Use the Left or Right navigation key to choose a

volume level:

•

For

Level 1 - Level 8

Ringtone

, Alarm/Schedule, and Application, use
the Navigation key and press to place a
checkmark on the

Always vibrate option and/or the

Use Ringer Volume/Separate Volume

4. Press

Done

(Left Option Button) to store the new

setting.

Assigning Aler t Notifications

Your phone can be configured to alert you with an
audible tone when you reach the minute length during
a voice call. This alert also sounds if your connection
is lost (signal fades), no service is available, or when
powering your phone on or off.

1. From the Main screen, press

Button) ➔

Tools & Settings

➔

and press .

2. Select

Minute beep, Call connect, Call

disconnect, Service

, or

Power on/off

.

3. Select either

On

or

Off

and press .

Adjusting Display Settings

This set of features allows you to customize the
display properties of your phone.

Configuring the Banner on the Main screen

The text greeting displays on the Main screen and can
be 14 characters in length. By default the message
reads, “Virgin Mobile.”

.

Menu

Sounds

option.

(Left Option

➔

Alerts

and press

55

1.

From the Main screen, press

Button) ➔

Tools & Settings

Banner

and press .

2. Select

Set

and press to open the Banner

➔

Menu

Display

(Left Option

➔

location screen then choose a location for the

banner to display on the Main screen.

•

Choose from either:

Off, Top

, or

Bottom

and press

.

3. Select

4. Using your keypad, enter a custom banner

Edit

and press .

message greeting. (Press and hold to

erase the previous message.)

5. Press

Done

(Left Option Button) to store the

greeting.

Configuring the Wallpaper on the Main screen

Choose what you see on the Main screen while in
standby mode and the selected image displays as the
background image. The image can be chosen from
either the default set of Images or from the Image
Gallery (consisting of either your Photo Gallery or
Multimedia Message (MMS)).

1. From the Main screen, press

Button) ➔

Tools & Settings

Wallpaper

and press .

2. Select either

Images

➔

or

My pictures

Menu

Display

(Left Option

➔

and press

.

•Images

: Choose from a series of default images

(including downloaded images).

• My pictures

: Choose from images stored in your

Image Album, that consist of either your Photo Gallery
or images received as part of Multimedia messages
(MMS).

3. Use the navigation key to select an image and

press

Assign

(Left Option Button).

Screensaver

Select a predefined image or a picture from My
pictures to display as your default screensaver.

1. From the Main screen, press

Button) ➔

Tools & Settings

Screensaver

2. Select either

and press .

Images

➔

or

My pictures

Menu

Display

(Left Option

➔

and press

.

3. Use the navigation key to select an image and

press the

Assign

(Left Option Button).

4. Press to return to the previous menu.

Assigning a Caller ID Image to an Incoming Call

You can choose a default image or a photo from My
pictures and assign it to incoming calls. When the
phone recognizes an incoming call, the select image
displays on the screen.

1. From the Main screen, press

Button) ➔

Tools & Settings

Incoming Call

and press .

➔

Menu

Display

(Left Option

➔

Tools & Settings 56

2.

Select one of the following options and press

.

•Default

: standard Virgin Mobile incoming call image.

• My pictures

3. Use the navigation key to select an image and

press the

4. Press to return to the previous menu.

: images from My pictures folder.

Assign

(Left Option Button).

Assigning Backlight Parameters

The backlight settings let you select how long the
display is backlit after any key press, the length of
time it takes to dim, and its brightness level when on.

䊳

From the Main screen, press

Button) ➔

Tools & Settings

➔

Menu

Display

(Left Option

➔

Backlight

and press .

To activate the backlight

1. Select

2. Select a backlight time length and press .

To set the backlight dim time

1. Select

2. Select a dim time length and press .

To set the backlight brightness level

1. Select

2. Press your navigation key left or right to adjust

On

and press .

Dim

and press .

Brightness

and press .

the brightness and press the

Done

(Left Option

Button).

Assigning Keypad Light Length

This assigns how long the keypad light displays after
you press the keypad.

1. From the Main screen, press

Button) ➔

Tools & Settings

light

and press .

2. Select a time length and press .

➔

Defining the Time and Date Display Settings

You can define what type of clock displays, whether
it’s grouped with a date display, and location of the
date on the screen.

1. From the Main screen, press

Button) ➔

and date

2. Select a

Tools & Settings

and press .

Main display

clock format and press

.

3. Select the clock

hour

and press .

Display mode

Defining the Menu Style

Select how your menu displays on the phone.

1. From the Main screen, press

Button) ➔

style

2. Select one of the following and press .

•

•

Tools & Settings

and press .

Icon Red

Icon Blue

➔

➔

Menu

Display

Menu

Display

as

12 hour

Menu

Display

(Left Option

➔

Keypad

(Left Option

➔

Time

or

24

(Left Option

➔

Menu

57

•

List Red

•

List Blue

Defining the Text Entry Options

The Text entry options menu allows you to specify
more automated features during the text entry
process. These options can help streamline the text
entry process by correcting for capitalization,
spelling, spacing, and completing the most
commonly entered words for you.

1. From the Main screen, press

Button) ➔

Tools & Settings

entry

and press .

➔

Menu

Display

(Left Option

➔

To specify text options:

2. With the

Tex t En t r y

mode selected, use your

navigation key to scroll down the list and

activate the desired text entry options:

• Auto-capital

turns capitalization on or off for the next
character after a punctuation mark followed by a
space.

•Auto-space

turns the insert a space automatically
feature on or off after selecting a word from the
candidate list.

• Dual language

selects and displays a word
candidate in English only (None) or in English and
Spanish (Spanish).

•My words

stores a list of user-defined words,
phrases, or numbers for quick access when you use
text mode.

• Used word dic

. stores frequently used words and
predicts word use the next time you use the word in
text mode.

Tex t

• Show candidate

displays predicted words, one at a

time or a list of words.

• Prediction start

allows you to configure the phone to
display possible word candidates after a preset
number of characters are entered. You can choose
the feature to begin after the 2nd, 3rd, or 4th letters.

•Help

describes how to use T9 text entry, how to
switch between upper and lower case in ABC mode,
how to use the Multitap (text) feature, and how to
change the input method.

Bluetooth Settings

For information on how to set up your Bluetooth
features, see “Using Bluetooth” on page 51.

Phone Settings

Using the Phone Settings option you can customize
several of your phone’s settings, including selecting a
language, setting your phone for Airplane mode,
setting the Location, and Teletypewriter (TTY) mode.

1.

Menu

(Left Option Button) ➔

Phone settings

➔

2. Select one of the following options:

•

Nav. key shortcuts

•

Language

•

Airplane mode

•

Location

•

TTY mode

•

Key guard

•

Security

and press .

Tools & Settings

Tools & Settings 58

Navigation Key Shortcuts

By default the Left Navigation key is mapped to

VirginXL

and the Right Navigation key is mapped to

Send To

. You can program the left or right navigation
key as a shortcut to several menus. To assign a
shortcut to the left or right navigation key:

1.

Menu

(Left Option Button) ➔

Phone settings

➔

Tools & Settings

Nav. key shortcuts

and press

.

2. Highlight

Left nav key

or

Right nav key

and

press .

3. Scroll to the desired choice and press .

This option is now assigned to the selected

navigation key.

Selecting a Language

This option allows you to display menus in English or
in Spanish.

To assign a language for the display:

1. From the Main screen, press

Button) ➔

Tools & Settings

Language

and press .

2. Select English or Español (Spanish) and press

Menu

(Left Option

➔

Phone settings

.

Airplane Mode

Airplane Mode allows you to use your phone’s
features, such as Games and Pictures, when you are
in an airplane or another area where making or

59

➔

➔

receiving calls or data is prohibited. When your phone
is in Airplane Mode, it cannot send or receive any
calls or access online information.

1. From the Main screen, press

Button) ➔

Tools & Settings

Airplane mode

2. Read the onscreen message and press

and press .

Menu

➔

Phone settings

(Left Option

Next

(Left Option Button).

3. Select

On

or

Off

and press .

Location

Turning on the Location feature allows the Virgin
Mobile network to detect your position, making some
Virgin applications easier to use. Turning the Location
feature off hides your location from everyone except

911. Even if you turn the Location feature on, no one
can use this location information without your
expressed permission.

1. From the Main screen, press

Button) ➔

Tools & Settings

Location

and press .

2. Read the onscreen message and press

Menu

➔

Phone settings

(Left Option

Next

(Left Option Button).

3. Select

4. Press

On

or

Off

and press .

OK

(Left Option Button).

TTY Mode

Using TTY mode, (TeleTYpewriter) people who are
deaf, hard of hearing, or have speech or language

➔

➔

disabilities can communicate by telephone. Your
Virgin Mobile phone is compatible with select TTY
devices. Please check with the manufacturer to
ensure that it supports digital wireless transmission.

Using a special cable that plugs into your phone’s
headset jack, your phone allows you to use TTY
mode. If the TTY cable was not included with your
TTY device, contact your TTY device manufacturer to
purchase the cable.

Follow the instructions that accompanied your TTY
device (sold separately) to make a call.

Important!:

Enabling TTY may impair your headset use and
non-TTY accessory performance.

To turn TTY On or Off:

1. From the Main screen, press

Button) ➔

Tools & Settings

TTY mode

and press .

2. Press

OK

(Left Option Button) to acknowledge

Menu

(Left Option

➔

Phone settings

the message.

3. Select

4. Press to return to the previous menu.

TTY On

or

TTY Off

and press .

Key Guar d

The Key guard function allows you to determine
when the phone locks the keypad from being used
without deactivating the phone display.

To set Key guard:

1. From the Main screen, press

Menu

(Left Option

➔

Button) ➔

Key guard

2. Select

Tools & Settings

and press .

Slider down, After 5 seconds

➔

Phone settings

, or

Off

and

press .

Security

The security settings on your phone provide the
flexibility to secure your phone, camera, contact
information, downloaded information, sounds, and
default settings without restricting total use of the
phone. This section introduces those settings.

All of the security settings are accessible through the
Security menu. You must enter your password in
order to view this menu and options.

To access the Security menu:

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

Tip:

If you have forgotten your password try entering the last

four digits of the wireless phone number. Call Virgin
Mobile’s Customer Care at 1-888-322-1122 if you are
unsuccessful.

Lock Phone

Locking the phone prevents use other than receiving
incoming calls or dialing emergency numbers (such
as 911), Virgin Mobile Customer Care, or special
numbers. (see “Special Numbers” on page 61.)

Tools & Settings 60

➔

➔

To lock the phone:

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. Highlight

Lock phone

and press .

Unlocked, On Power-up

, or

Lock now

and press .

Lock Camera

When your camera is locked you cannot access the
camera without entering the four-digit password.

To lock the camera:

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. Highlight

Lock camera

On

or

Off

and press .

and press .

Change Lock

To change the lock code on your phone:

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

61

Menu

(Left Option

➔

Phone settings

➔

➔

➔

2. Enter your password in the

Password

field and

press .

3. Select

4. Enter a new lock code and press

Change lock

and press .

Next

(Left

Option Button).

5. Re-enter the new lock code and press

Done

(Left Option Button).

Special Numbers

When the phone is locked you are restricted from
incoming calls, except for the special numbers listed
on your phone. These numbers are available even
when the phone is locked.

Important!:

You can save up to three special numbers.

To enter a special number:

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

➔

Phone settings

Password

(Left Option

field and

press .

3. Select

4. Highlight one of the three empty selections and

Special #

and press .

press .

5. Enter a phone number and press .

6. Press

Back

(Right Option Button) to return to the

previous menu.

➔

Erase Contacts

The Erase contacts option allows you to erase all your
contacts at once.

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. At the

5. At the

Erase contacts

and press .

Erase all entries in contacts?

highlight

Yes

and press .

This will erase the entire contacts?

prompt, highlight

Yes

and press .

prompt,

Erase Downloads

Using the Erase downloads option you can erase all
downloaded contents on your phone.

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. Highlight

Erase downloads

Yes

and press .

and press .

Erase My Pictures

Using the Erase image album option you can erase all
images saved to your image album.

➔

➔

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. Highlight

Erase my pictures

Yes

and press .

and press .

Erase Voice Memo

Using the Erase Voice Memo option you can erase all
voice memos saved to your phone

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

3. Select

4. Highlight

Erase voice memo

Yes

and press .

and press .

Reset Default

Using the Reset default option you can reset all the
default settings to your phone. During this process
you will not delete any data or Phonebook entries.

1. From the Main screen, press

Button) ➔

Tools & Settings

Security

and press .

2. Enter your password in the

Menu

(Left Option

➔

Phone settings

Password

field and

press .

Tools & Settings 62

➔

➔

➔

3.

Select

4. At the

prompt select

Reset default

Reset the phone to factory defaults?

and press .

Yes

and press .

Call Options

The Call options menu allows you to configure the
following options.

Call answer

Call answer allows you to determine the method for
answering your incoming calls. Options are: Talk key,
Any key, or Slider up.

To set Call answer mode:

1. From the Main screen, press

Button) ➔

Call answer

2. Select

Tools & Settings

and press .

Talk key, Any key

, or

Menu

➔

Call options

Slider up

(Left Option

➔

and press

.

Auto- answer

Auto-Answer allows you to answer incoming calls
through a hands-free car kit or headset.

1. From the Main screen, press

Button) ➔

Auto answer

2. Select

3. Press to return to the previous menu.

Tools & Settings

and press .

Yes

, or No and press .

Menu

➔

Call options

(Left Option

➔

Auto prepend

Auto prepend allows you to enter a five- or six-digit
prefix for commonly dialed numbers. First, set
prepend to On or Off and then edit to enter the prefix
and save.

To set up Auto prepend:

1. From the Main screen, press

Button) ➔

Auto prepend

2. Press

3. Select

4. Press to return to the previous menu.

Tools & Settings

and press .

Set

and press .

On

or

Off

and press .

Menu

➔

Call options

(Left Option

➔

To edit an Auto prepend number:

1. From the Main screen, press

Button) ➔

Auto prepend

2. Press

3. Press

Tools & Settings

and press .

Edit

and press .

to delete the current number, use

Menu

➔

Call options

(Left Option

➔

your keypad to enter the new information, and

press

Save

(Left Option Button).

To make a call using Auto prepend:

1. Enter the last seven digits of the phone number

and press .

2. The phone prepends the stored digits to your

entered digits and dials the resulting number.

63

Restricting

Using the Restriction option, you can limit the
outgoing numbers the phone dials such as contacts
only, or special numbers only. This feature might be
used if you loan your phone to another person and
want to restrict the phone numbers they can dial
while using your phone.

1. From the Main screen, press

Button) ➔

Tools & Settings

Restriction

and press .

2. Enter your password in the

Menu

➔

Call options

Password

(Left Option

field and

press .

3. Highlight

4. Select

Outgoing calls

and press .

Allow all, Contacts only

, or

Special # only

and press .

5. Press

Back

(Right Option Button) to return to

the previous menu.

International Calls

1. From the Main screen, press and hold

until the + symbol displays on the screen.

Important!:

The + symbol indicates that the international
dialing prefix was automatically inserted.

2. Dial the phone number you want to call and

press TALK. (The international dialing prefix

you entered automatically dials.)

➔

Memory Information

The Memory Information screen allows you to view
how much space is currently occupied by all the
applications and how much memory is still available
for use. Individual applications are listed with the
amount of memory used per application.

To view memory information:

1. From the Main screen, press

Button) ➔

Tools & Settings

➔

press .

2. Select one of the following options to view the

memory usage:

• Total usage

: displays the total memory used and the
total amount still available. Also displays a breakdown
summary of each application and the memory usage
per application.

• Multimedia

: displays the memory used per
multimedia application (such as ringtones or
graphics).

• My pictures

: displays the memory used for pictures,

sounds, and images.

•Games

: displays the memory used for games.

• Tools & apps

: displays the memory used for

downloaded applications and GPS.

3. Press the

Done

(Left Option Button) when you

are finished viewing the memory information.

Phone Information

The Phone information option allows you to view your
phone number and your phone’s hardware version,

Menu

(Left Option

Memory info

and

Tools & Settings 64

Serial Number, PRL, and Browser version, Serving
system, and Icon glossary.

To access phone information:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Highlight one of the following options and .

My phone number

If you forget your phone number, refer to My phone
number.

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

My phone number

and press .

Software version

You can view the software version associated with
your Virgin Mobile phone.

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

Software version

and press . The

software version displays.

Hardware version

You can view the hardware version associated with
your Virgin Mobile phone.

1. From the Main screen, press

Menu

(Left Option

and

and

and

Button) ➔

Tools & Settings

➔

Phone info

press .

2. Select

Hardware version

and press .

Serial Number

A Mobile Equipment IDentifier (MEID) is a unique
identification number for a mobile phone and is
commonly used to identify a phone that is lost or
stolen. Typically, the MEID number is used for
identification.

To view the Serial Number (MEID):

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

Serial Number

and press .

PRL

The Preferred Roaming List (PRL) resides in the
memory of your phone. The PRL tells the phone to
look or roam for Virgin Mobile towers. If a Virgin
Mobile tower is unavailable, the PRL list tells the
phone which tower to look for next.

To view the PRL:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

3. View the PRL list and press the

PRL

and press .

Cancel

(Right

Option Button) to return to the previous menu.

and

and

and

65

Browser version

The Browser version option displays the technical
information about the browser.

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

3. View the browser information and press the

Browser version

Cancel

(Right Option Button) to return to the

and press .

previous menu.

Serving system

The serving system menu displays the System
Identification (SID), the Network Identification (NID),
and the channel. The SID is a five digit number that
identifies which service area the phone is in. The
Network Identification Number (NID) is paired with
the SID and identifies the CDMA network. The
channel indicates from which channel you are
operating for this mobile phone.

To view the SID, NID and channel information:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

press .

2. Select

Serving system

and press . The

Serving system information displays.

and

and

3. View the Serving system information and press

the

Cancel

(Right Option Button) to return to the

previous menu.

Icon glossar y

The icon glossary provides information about your
phone’s status and available options. The glossary
identifies the icons that display on your screen.

To view the icon glossary:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Phone info

(Left Option

and

press .

2. Select

Icon glossary

and press .

A list of icons and their descriptions displays.

To view a complete list of icons see “Icon

Glossary” on page 9.

Voice Service

Using the VoiceSignal, voice recognition software you
can dial phone numbers, lookup contacts, and open
other voice-activated applications.

Choice lists

VoiceSignal uses choice lists when the name or
number spoken is not recognized. The software
displays choices and prompts you to select a choice.
Each time you activate VoiceSignal choose to view
the choice list or you can choose never to view a
choice list.

1. From the Main screen, press

Menu

(Left Option

Tools & Settings 66

Button) ➔

Tools & Settings

➔

Voice service

press .

2. Select

3. Select

Choice lists

Automatic

and press .

or

Always off

and press .

Sensitivity

This option allows you to adjust the sensitivity levels
for voice commands.

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

2. Select

3. Select

Sensitivity

and press .

Reject the most, Recommended

the least

and press .

, or

Reject

Train mode

If VoiceSignal does not recognize your voice
commands, you can use the train mode to improve
the accuracy of digit recognition. Train mode ensures
that your phone recognizes only your voice. Other
users may not use your voice software unless you
reset the phone to the factory defaults.

Training the phone to recognize your voice takes
approximately three minutes and you should use a
quiet room while saying each word or digit needed to
train the phone.

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

and

and

and

2. Select

3. Select

4. Press the

Train mode

and press .

Adapt voice

and press .

OK

(Left Option Button) after reading

the dialog.

5. Say the word or digit displayed on the phone

and continue until all the words or digits are

spoken.

To reset the voice software to factor reset values:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

2. Select

3. Select

4. Press the

Train mode

and press .

Reset voice

and press .

OK

(Left Option Button) to reset

adaptation.

Important!:

When you reset adaptation you lose any new words
you added to VoiceMode.

Sound

This options allows you to determine which prompts,
digits or names are spoken through the speaker or
headset.

To set the Sound options:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

and

and

67

2.

Select

Sound

and press .

3. Select one of the following:

•Prompts

: allows you to turn audio prompts On or Off.

•Digits

: allows you to turn audio digit playback On or

Off.

•Names

: allows you to turn audio name playback On

or Off.

4. Highlight

Names settings

On

or

Off

and press .

The Names settings option allows you to adjust the
speed and volume for the audio on your phone.

To configure Names settings:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

2. Select

Sound

➔

Names settings

and press

.

3. Select

4. Highlight

5. Select the

6. Select one of the following and press .

Timeout

•

Loudest

•

Louder 2

•

Louder 1

•

Recommended

•

Softer 1

•

Softer 2

and press .

10 sec

or

5 sec

Volume

option and press .

and press .

and

•

Softest

7. Press

Back

(Right Option Button) to return to

the previous menu.

Voice launch

The Voice launch menu allows you to set up the way
your phone launches the voice commands.

To configure Voice launch:

1. From the Main screen, press

Button) ➔

Tools & Settings

Menu

➔

Voice service

(Left Option

press .

2. Select

3. Select

Voice launch

Talk key

or

and press .

Talk key and Slide up

and

press .

4. Press

Back

(Right Option Button) to return to

the previous menu.

Tools & Settings 68

and

Section 15: Health and Safety Information

This section outlines the safety precautions
associated with using your phone. These safety
precautions should be followed to safely use your
phone.

Health and Safety Information

Exposure to Radio Frequency (RF) Signals

Certification Information (SAR)

Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed the exposure limits for radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. government.

These FCC exposure limits are derived from the
recommendations of two expert organizations, the
National Counsel on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical
and Electronics Engineers (IEEE).

In both cases, the recommendations were developed
by scientific and engineering experts drawn from
industry, government, and academia after extensive
reviews of the scientific literature related to the
biological effects of RF energy.

The exposure limit set by the FCC for wireless mobile
phones employs a unit of measurement known as the
Specific Absorption Rate (SAR). The SAR is a measure
of the rate of absorption of RF energy by the human
body expressed in units of watts per kilogram (W/kg).

The FCC requires wireless phones to comply with a
safety limit of 1.6 watts per kilogram (1.6 W/kg).

The FCC exposure limit incorporates a substantial
margin of safety to give additional protection to the
public and to account for any variations in
measurements.

SAR tests are conducted using standard operating
positions accepted by the FCC with the phone
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power levels
so as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output.

Before a new model phone is available for sale to the
public, it must be tested and certified to the FCC that
it does not exceed the exposure limit established by
the FCC. Tests for each model phone are performed in
positions and locations (e.g. at the ear and worn on
the body) as required by the FCC.

For body worn operation, this phone has been tested
and meets FCC RF exposure guidelines when used
with an accessory that contains no metal and that
positions the handset a minimum of 1.5 cm from the
body.

69

Use of other accessories may not ensure compliance
with FCC RF exposure guidelines.

The FCC has granted an Equipment Authorization for
this mobile phone with all reported SAR levels
evaluated as in compliance with the FCC RF exposure
guidelines. The maximum SAR values for this model
phone as reported to the FCC are:

•

Head: 0.872 W/Kg W/Kg.

•

Body-worn: 0.683 W/Kg.

SAR information on this and other model phones can
be viewed online at
information that pertains to a particular model phone,
this site uses the phone FCC ID number which is
usually printed somewhere on the case of the phone.

Sometimes it may be necessary to remove the
battery pack to find the number. Once you have the
FCC ID number for a particular phone, follow the
instructions on the website and it should provide
values for typical or maximum SAR for a particular
phone. Additional product specific SAR information
can also be obtained at

http://www.fcc.gov/oet/ea

www.fcc.gov/cgb/sar.

. To find

Samsung Mobile Products and Recycling

Samsung cares for the environment and encourages
its customers to recycle Samsung mobile phones and
genuine Samsung accessories.

Go to:

http://www.samsung.com/us/consumer/type/
type.do?group=mobilephones&type=mobilephones

more information.

for

UL Certified Travel Adapter

The Travel Adapter for this phone has met applicable
UL safety requirements. Please adhere to the
following safety instructions per UL guidelines.

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED
MAY LEAD TO SERIOUS PERSONAL INJURY AND
POSSIBLE PROPERTY DAMAGE.

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE
INSTRUCTIONS.

DANGER - TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, CAREFULLY FOLLOW THESE
INSTRUCTIONS.

FOR CONNECTION TO A SUPPLY NOT IN NORTH
AMERICA, USE AN ATTACHMENT PLUG ADAPTOR OF
THE PROPER CONFIGURATION FOR THE POWER
OUTLET. THIS POWER UNIT IS INTENDED TO BE
CORRECTLY ORIENTATED IN A VERTICAL OR
HORIZONTAL OR FLOOR MOUNT POSITION.

Consumer Information on Wireless Phones

The U.S. Food and Drug Administration (FDA) has
published a series of Questions and Answers for
consumers relating to radio frequency (RF) exposure
from wireless phones. The FDA publication includes
the following information:

What kinds of phones are the subject of this update?

The term wireless phone refers here to hand-held
wireless phones with built-in antennas, often called
"cell," "mobile," or "PCS" phones. These types of

Health and Safety Information 70

wireless phones can expose the user to measurable
radio frequency energy (RF) because of the short
distance between the phone and the user's head.
These RF exposures are limited by Federal
Communications Commission safety guidelines that
were developed with the advice of FDA and other
federal health and safety agencies.

When the phone is located at greater distances from
the user, the exposure to RF is drastically lower
because a person's RF exposure decreases rapidly
with increasing distance from the source. The so­called "cordless phones," which have a base unit
connected to the telephone wiring in a house,
typically operate at far lower power levels, and thus
produce RF exposures well within the FCC's
compliance limits.

Do wireless phones pose a health hazard?

The available scientific evidence does not show that
any health problems are associated with using
wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones
emit low levels of radio frequency energy (RF) in the
microwave range while being used. They also emit
very low levels of RF when in the stand-by mode.
Whereas high levels of RF can produce health effects
(by heating tissue), exposure to low level RF that does
not produce heating effects causes no known adverse
health effects. Many studies of low level RF exposures
have not found any biological effects. Some studies
have suggested that some biological effects may
occur, but such findings have not been confirmed by
additional research. In some cases, other researchers

71

have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.

What is FDA's role concerning the safety of wireless phones?

Under the law, FDA does not review the safety of
radiation-emitting consumer products such as
wireless phones before they can be sold, as it does
with new drugs or medical devices. However, the
agency has authority to take action if wireless phones
are shown to emit radio frequency energy (RF) at a
level that is hazardous to the user. In such a case,
FDA could require the manufacturers of wireless
phones to notify users of the health hazard and to
repair, replace or recall the phones so that the hazard
no longer exists.

Although the existing scientific data do not justify FDA
regulatory actions, FDA has urged the wireless phone
industry to take a number of steps, including the
following:

•

Support needed research into possible biological effects of
RF of the type emitted by wireless phones;

•

Design wireless phones in a way that minimizes any RF
exposure to the user that is not necessary for device
function; and

•

Cooperate in providing users of wireless phones with the
best possible information on possible effects of wireless
phone use on human health.

FDA belongs to an interagency working group of the
federal agencies that have responsibility for different
aspects of RF safety to ensure coordinated efforts at

the federal level. The following agencies belong to
this working group:

•

National Institute for Occupational Safety and Health

•

Environmental Protection Agency

•

Federal Communications Commission

•

Occupational Safety and Health Administration

•

National Telecommunications and Information

Administration

The National Institutes of Health participates in some
interagency working group activities, as well.

FDA shares regulatory responsibilities for wireless
phones with the Federal Communications
Commission (FCC). All phones that are sold in the
United States must comply with FCC safety
guidelines that limit RF exposure. FCC relies on FDA
and other health agencies for safety questions about
wireless phones.

FCC also regulates the base stations that the wireless
phone networks rely upon. While these base stations
operate at higher power than do the wireless phones
themselves, the RF exposures that people get from
these base stations are typically thousands of times
lower than those they can get from wireless phones.

Base stations are thus not the primary subject of the
safety questions discussed in this document.

What are the results of the research done already?

The research done thus far has produced conflicting
results, and many studies have suffered from flaws in
their research methods. Animal experiments

investigating the effects of radio frequency energy
(RF) exposures characteristic of wireless phones
have yielded conflicting results that often cannot be
repeated in other laboratories. A few animal studies,
however, have suggested that low levels of RF could
accelerate the development of cancer in laboratory
animals. However, many of the studies that showed
increased tumor development used animals that had
been genetically engineered or treated with cancer­causing chemicals so as to be pre-disposed to
develop cancer in absence of RF exposure. Other
studies exposed the animals to RF for up to 22 hours
per day. These conditions are not similar to the
conditions under which people use wireless phones,
so we don't know with certainty what the results of
such studies mean for human health.

Three large epidemiology studies have been
published since December 2000. Between them, the
studies investigated any possible association
between the use of wireless phones and primary
brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland,
leukemia, or other cancers. None of the studies
demonstrated the existence of any harmful health
effects from wireless phones RF exposures.

However, none of the studies can answer questions
about long-term exposures, since the average period
of phone use in these studies was around three
years.

Health and Safety Information 72

What research is needed to decide whether RF exposure from wireless phones poses a health risk?

A combination of laboratory studies and
epidemiological studies of people actually using
wireless phones would provide some of the data that
are needed. Lifetime animal exposure studies could
be completed in a few years. However, very large
numbers of animals would be needed to provide
reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that
is directly applicable to human populations, but ten or
more years' follow-up may be needed to provide
answers about some health effects, such as cancer.

This is because the interval between the time of
exposure to a cancer-causing agent and the time
tumors develop - if they do - may be many, many
years. The interpretation of epidemiological studies is
hampered by difficulties in measuring actual RF
exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the
angle at which the phone is held, or which model of
phone is used.

What is FDA doing to find out more about the possible health effects of wireless phone RF?

FDA is working with the U.S. National Toxicology
Program and with groups of investigators around the
world to ensure that high priority animal studies are
conducted to address important questions about the
effects of exposure to radio frequency energy (RF).

FDA has been a leading participant in the World
Health Organization international Electromagnetic
Fields (EMF) Project since its inception in 1996. An
influential result of this work has been the
development of a detailed agenda of research needs
that has driven the establishment of new research
programs around the world. The Project has also
helped develop a series of public information
documents on EMF issues.

FDA and Cellular Telecommunications & Internet
Association (CTIA) have a formal Cooperative
Research and Development Agreement (CRADA) to do
research on wireless phone safety. FDA provides the
scientific oversight, obtaining input from experts in
government, industry, and academic organizations.

CTIA-funded research is conducted through contracts
to independent investigators. The initial research will
include both laboratory studies and studies of
wireless phone users. The CRADA will also include a
broad assessment of additional research needs in the
context of the latest research developments around
the world.

What steps can I take to reduce my exposure to radio frequency energy from my wireless phone?

If there is a risk from these products - and at this
point we do not know that there is - it is probably very
small. But if you are concerned about avoiding even
potential risks, you can take a few simple steps to
minimize your exposure to radio frequency energy
(RF). Since time is a key factor in how much exposure

73

a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure.

•

If you must conduct extended conversations by wireless

phone every day, you could place more distance between
your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example,
you could use a headset and carry the wireless phone
away from your body or use a wireless phone connected
to a remote antenna.

Again, the scientific data do not demonstrate that
wireless phones are harmful. But if you are
concerned about the RF exposure from these
products, you can use measures like those described
above to reduce your RF exposure from wireless
phone use.

What about children using wireless phones?

The scientific evidence does not show a danger to
users of wireless phones, including children and
teenagers. If you want to take steps to lower
exposure to radio frequency energy (RF), the
measures described above would apply to children
and teenagers using wireless phones. Reducing the
time of wireless phone use and increasing the
distance between the user and the RF source will
reduce RF exposure.

Some groups sponsored by other national
governments have advised that children be
discouraged from using wireless phones at all. For
example, the government in the United Kingdom
distributed leaflets containing such a
recommendation in December 2000.

They noted that no evidence exists that using a
wireless phone causes brain tumors or other ill
effects. Their recommendation to limit wireless
phone use by children was strictly precautionary; it
was not based on scientific evidence that any health
hazard exists.

Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?

Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason
to believe that hands-free kits reduce risks. Hands­free kits can be used with wireless phones for
convenience and comfort. These systems reduce the
absorption of RF energy in the head because the
phone, which is the source of the RF emissions, will
not be placed against the head. On the other hand, if
the phone is mounted against the waist or other part
of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in
the U.S. are required to meet safety requirements
regardless of whether they are used against the head
or against the body. Either configuration should result
in compliance with the safety limit.

Do wireless phone accessories that claim to shield the head from RF radiation work?

Since there are no known risks from exposure to RF
emissions from wireless phones, there is no reason
to believe that accessories that claim to shield the
head from those emissions reduce risks. Some
products that claim to shield the user from RF
absorption use special phone cases, while others

Health and Safety Information 74

involve nothing more than a metallic accessory
attached to the phone. Studies have shown that these
products generally do not work as advertised. Unlike
"hand-free" kits, these so-called "shields" may
interfere with proper operation of the phone. The
phone may be forced to boost its power to
compensate, leading to an increase in RF absorption.
In February 2002, the Federal trade Commission (FTC)
charged two companies that sold devices that
claimed to protect wireless phone users from
radiation with making false and unsubstantiated
claims.

According to FTC, these defendants lacked a
reasonable basis to substantiate their claim.

What about wireless phone interference with medical equipment?

Radio frequency energy (RF) from wireless phones
can interact with some electronic devices. For this
reason, FDA helped develop a detailed test method to
measure electromagnetic interference (EMI) of
implanted cardiac pacemakers and defibrillators from
wireless telephones. This test method is now part of a
standard sponsored by the Association for the
Advancement of Medical instrumentation (AAMI). The
final draft, a joint effort by FDA, medical device
manufacturers, and many other groups, was
completed in late 2000. This standard will allow
manufacturers to ensure that cardiac pacemakers
and defibrillators are safe from wireless phone EMI.
FDA has tested wireless phones and helped develop a
voluntary standard sponsored by the Institute of
Electrical and Electronic Engineers (IEEE). This

75

standard specifies test methods and performance
requirements for hearing aids and wireless phones so
that no interference occurs when a person uses a
compatible phone and a compatible hearing aid at the
same time. This standard was approved by the IEEE in

2000.

FDA continues to monitor the use of wireless phones
for possible interactions with other medical devices.
Should harmful interference be found to occur, FDA
will conduct testing to assess the interference and
work to resolve the problem.

Additional information on the safety of RF exposures
from various sources can be obtained from the
following organizations (Updated 12/1/2006):

•

FCC RF Safety Program:

http://www.fcc.gov/oet/rfsafety/

•

Environmental Protection Agency (EPA):

http://www.epa.gov/radiation/

•

Occupational Safety and Health Administration's (OSHA):

http://www.osha.gov/SLTC/radiofrequencyradiation/
index.html

•

National Institute for Occupational Safety and Health
(NIOSH):

http://www.cdc.gov/niosh/homepage.html

•

World Health Organization (WHO):

http://www.who.int/peh-emf/

•

International Commission on Non-Ionizing Radiation
Protection:

http://www.icnirp.de

•

National Radiation Protection Board (UK):

http://www.hpa.org.uk/radiation

•

US Food and Drug Administration:

http://www.fda.gov/cellphones

Road Safety

Your wireless phone gives you the powerful ability to
communicate by voice, almost anywhere, anytime.
But an important responsibility accompanies the
benefits of wireless phones, one that every user must
uphold.

When driving a car, driving is your first responsibility.
When using your wireless phone behind the wheel of
a car, practice good common sense and remember
the following tips:

1. Get to know your wireless phone and its

features, such as speed dial and redial. If

available, these features help you to place your

call without taking your attention off the road.

2. When available, use a hands-free device. If

possible, add an additional layer of

convenience and safety to your wireless phone

with one of the many hands free accessories

available today.

3. Position your wireless phone within easy

reach. Be able to access your wireless phone

without removing your eyes from the road. If

you get an incoming call at an inconvenient

time, let your voicemail answer it for you.

4. Let the person you are speaking with know you

are driving; if necessary, suspend the call in

heavy traffic or hazardous weather conditions.

Rain, sleet, snow, ice and even heavy traffic

can be hazardous.

5. Do not take notes or look up phone numbers

while driving. Jotting down a "to do" list or

flipping through your address book takes

attention away from your primary

responsibility, driving safely.

6. Dial sensibly and assess the traffic; if possible,

place calls when you are not moving or before

pulling into traffic. Try to plan calls when your

car will be stationary. If you need to make a

call while moving, dial only a few numbers,

check the road and your mirrors, then

continue.

7. Do not engage in stressful or emotional

conversations that may be distracting. Make

people you are talking with aware you are

driving and suspend conversations that have

the potential to divert your attention from the

road.

8. Use your wireless phone to call for help. Dial 9-

1-1 or other local emergency number in the

case of fire, traffic accident or medical

emergencies.

Health and Safety Information 76

9.

Use your wireless phone to help others in

emergencies. If you see an auto accident,

crime in progress or other serious emergency

where lives are in danger, call 9-1-1 or other

local emergency number, as you would want

others to do for you.

10. Call roadside assistance or a special non-

emergency wireless assistance number when

necessary. If you see a broken-down vehicle

posing no serious hazard, a broken traffic

signal, a minor traffic accident where no one

appears injured, or a vehicle you know to be

stolen, call roadside assistance or other special

non-emergency number.

"The wireless industry reminds you to use your phone
safely when driving."

For more information, please call 1-888-901-SAFE, or
visit our web-site

Important!:

www.ctia.org

If you are using a handset other than a standard
numeric keypad, please call 1-888-901-7233.

.

Provided by the Cellular Telecommunications &
Internet Association.

Responsible Listening

Caution!:

Avoid potential hearing loss.

Damage to hearing occurs when a person is exposed
to loud sounds over time. The risk of hearing loss

77

increases as sound is played louder and for longer
durations. Prolonged exposure to loud sounds
(including music) is the most common cause of
preventable hearing loss. Some scientific research
suggests that using portable audio devices, such as
portable music players and cellular telephones, at
high volume settings for long durations may lead to
permanent noise-induced hearing loss. This includes
the use of headphones (including headsets, earbuds,
and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some
studies with tinnitus (a ringing in the ear),
hypersensitivity to sound and distorted hearing.

Individual susceptibility to noise-induced hearing loss
and potential hearing problem varies. Additionally, the
amount of sound produced by a portable audio device
varies depending on the nature of the sound, the
device settings, and the headphones that are used. As
a result, there is no single volume setting that is
appropriate for everyone or for every combination of
sound, settings and equipment.

You should follow some commonsense
recommendations when using any portable audio
device:

•

Set the volume in a quiet environment and select the
lowest volume at which you can hear adequately.

•

When using headphones, turn the volume down if you
cannot hear the people speaking near you or if the person
sitting next to you can hear what you are listening to.

•

Do not turn the volume up to block out noisy surroundings.
If you choose to listen to your portable device in a noisy
environment, you noise-cancelling headphones to block

out background environmental noise. By blocking
background environment noise, noise cancelling
headphones should allow you to hear the music at lower
volumes than when using earbuds.

•

Limit the amount of time you listen. As the volume

increases, less time is required before you hearing could
be affected.

•

Avoid using headphones after exposure to extremely loud

noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss might
cause unsafe volumes to sound normal.

•

Do not listen at any volume that causes you discomfort. If

you experience ringing in your ears, hear muffled speech
or experience any temporary hearing difficulty after
listening to your portable audio device, discontinue use
and consult your doctor.

You can obtain additional information on this subject
from the following sources:

American Academy of Audiology

11730 Plaza American Drive, Suite 300

Reston, VA 20190

Voice: [phone]

Email: [e-mail]

Internet:

http://www.audiology.org

National Institute on Deafness and Other
Communication Disorders

National Institutes of Health

31 Center Drive, MSC 2320

Bethesda, MD 20892-2320

Voice: [phone]

Email: [e-mail]

Internet:

http://www.cdc.gov/niosh/topics/noise/

default.html

National Institute for Occupational Safety and Health

Hubert H. Humphrey Bldg.

200 Independence Ave., SW

Washington, DC 20201

Voice: 1-800-35-NIOSH (1-800-356-4647)

Internet:

http://www.cdc.gov/niosh/topics/noise/

default.html

Operating Environment

Remember to follow any special regulations in force
in any area and always switch your phone off
whenever it is forbidden to use it, or when it may
cause interference or danger.

When connecting the phone or any accessory to
another device, read its user's guide for detailed
safety instructions. Do not connect incompatible
products.

As with other mobile radio transmitting equipment,
users are advised that for the satisfactory operation

Health and Safety Information 78

of the equipment and for the safety of personnel, it is
recommended that the equipment should only be
used in the normal operating position (held to your ear
with the antenna pointing over your shoulder if you
are using an external antenna).

Using Your Phone Near Other Electronic Devices

Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, certain
electronic equipment may not be shielded against the
RF signals from your wireless phone. Consult the
manufacturer to discuss alternatives.

Implantable Medical Devices

A minimum separation of six (6) inches should be
maintained between a handheld wireless phone and
an implantable medical device, such as a pacemaker
or implantable cardioverter defibrillator, to avoid
potential interference with the device.

Persons who have such devices:

•

Should ALWAYS keep the phone more than six (6) inches
from their implantable medical device when the phone is
turned ON;

•

Should not carry the phone in a breast pocket;

•

Should use the ear opposite the implantable medical
device to minimize the potential for interference;

•

Should turn the phone OFF immediately if there is any
reason to suspect that interference is taking place;

•

Should read and follow the directions from the
manufacturer of your implantable medical device. If you
have any questions about using your wireless phone with
such a device, consult your health care provider.

79

For more information see:

http://www.fcc.gov/oet/rfsafety/rf-faqs.html

FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices

On July 10, 2003, the U.S. Federal Communications
Commission (FCC) Report and Order in WT Docket 01­309 modified the exception of wireless phones under
the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with
hearing-aids.

The intent of the HAC Act is to ensure reasonable
access to telecommunications services for persons
with hearing disabilities.

While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary
in the amount of interference they generate.

The wireless telephone industry has developed a
rating system for wireless phones, to assist hearing
device users find phones that may be compatible with
their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a
label located on the box.

The ratings are not guarantees. Results will vary
depending on the user's hearing device and hearing
loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated
phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your

personal needs. Your Virgin Mobile Slash phone by
Samsung has an M4 rating and a T4 rating.

M-Ratings

: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. M4 is the better/higher of the two
ratings.

T-Ratings

: Phones rated T3 or T4 meet FCC
requirements and are likely to generate less
interference to hearing devices than phones that are
not labeled. T4 is the better/higher of the two ratings.

Hearing devices may also be rated. Your hearing
device manufacturer or hearing health professional
may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to
interference noise. The hearing aid and wireless
phone rating values are then added together. A sum
of 5 is considered acceptable for normal use. A sum
of 6 is considered for best use.

M3 + M2 = 5

T3 + T2 = 5

In the above example, if a hearing aid meets the M2
level rating and the wireless phone meets the M3
level rating, the sum of the two values equal M5. This
is synonymous for T ratings. This should provide the

hearing aid user with "normal usage" while using
their hearing aid with the particular wireless phone.
"Normal usage" in this context is defined as a signal
quality that is acceptable for normal operation.

The M mark is intended to be synonymous with the U
mark. The T mark is intended to be synonymous with
the UT mark. The M and T marks are recommended
by the Alliance for Telecommunications Industries
Solutions (ATIS). The U and UT marks are referenced
in Section 20.19 of the FCC Rules.

The HAC rating and measurement procedure are
described in the American National Standards
Institute (ANSI) C63.19 standard.

Other Medical Devices

If you use any other personal medical devices,
consult the manufacturer of your device to determine
if it is adequately shielded from external RF energy.
Your physician may be able to assist you in obtaining
this information. Switch your phone off in health care
facilities when any regulations posted in these areas
instruct you to do so. Hospitals or health care
facilities may be using equipment that could be
sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should
also consult the manufacturer of any equipment that
has been added to your vehicle.

Health and Safety Information 80

Posted Facilities

Switch your phone off in any facility where posted
notices require you to do so.

Potentially Explosive Environments

Switch your phone off when in any area with a
potentially explosive atmosphere and obey all signs
and instructions. Sparks in such areas could cause an
explosion or fire resulting in bodily injury or even
death.

Users are advised to switch the phone off while at a
refueling point (service station). Users are reminded
of the need to observe restrictions on the use of radio
equipment in fuel depots (fuel storage and distribution
areas), chemical plants or where blasting operations
are in progress.

Areas with a potentially explosive atmosphere are
often but not always clearly marked. They include
below deck on boats, chemical transfer or storage
facilities, vehicles using liquefied petroleum gas (such
as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal
powders, and any other area where you would
normally be advised to turn off your vehicle engine.

Emergency Calls

This phone, like any wireless phone, operates using
radio signals, wireless and landline networks as well
as user-programmed functions, which cannot
guarantee connection in all conditions. Therefore, you
should never rely solely on any wireless phone for
essential communications (medical emergencies, for
example).

81

Remember, to make or receive any calls the phone
must be switched on and in a service area with
adequate signal strength. Emergency calls may not be
possible on all wireless phone networks or when
certain network services and/or phone features are in
use. Check with local service providers.

To make an emergency call:

1. If the phone is not on, switch it on.

2. Key in the emergency number for your present

location (for example, 911 or other official

emergency number). Emergency numbers vary

by location.

3. Press the key.

If certain features are in use (call barring, for
example), you may first need to deactivate those
features before you can make an emergency call.
Consult this document and your local cellular service
provider.

When making an emergency call, remember to give
all the necessary information as accurately as
possible. Remember that your phone may be the only
means of communication at the scene of an accident;
do not cut off the call until given permission to do so.

Restricting Children's access to your Phone

Your phone is not a toy. Children should not be
allowed to play with it because they could hurt
themselves and others, damage the phone or make
calls that increase your phone bill.

FCC Notice and Cautions

FCC Notice

The phone may cause TV or radio interference if used
in close proximity to receiving equipment. The FCC
can require you to stop using the phone if such
interference cannot be eliminated.

Vehicles using liquefied petroleum gas (such as
propane or butane) must comply with the National
Fire Protection Standard (NFPA-58). For a copy of this
standard, contact the National Fire Protection
Association, One Batterymarch Park, Quincy, MA
02269, Attn: Publication Sales Division.

Cautions

Any changes or modifications to your phone not
expressly approved in this document could void your
warranty for this equipment, and void your authority
to operate this equipment. Only use approved
batteries, antennas and chargers. The use of any
unauthorized accessories may be dangerous and void
the phone warranty if said accessories cause
damage or a defect to the phone.

Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.

Other Important Safety Information

•

Only qualified personnel should service the phone or

install the phone in a vehicle. Faulty installation or service
may be dangerous and may invalidate any warranty
applicable to the device.

•

Check regularly that all wireless phone equipment in your
vehicle is mounted and operating properly.

•

Do not store or carry flammable liquids, gases or
explosive materials in the same compartment as the
phone, its parts or accessories.

•

For vehicles equipped with an air bag, remember that an
air bag inflates with great force. Do not place objects,
including both installed or portable wireless equipment in
the area over the air bag or in the air bag deployment
area. If wireless equipment is improperly installed and
the air bag inflates, serious injury could result.

•

Switch your phone off before boarding an aircraft. The
use of wireless phone in aircraft is illegal and may be
dangerous to the aircraft's operation.

•

Failure to observe these instructions may lead to the
suspension or denial of telephone services to the
offender, or legal action, or both.

Product Performance

Getting the Most Out of Your Signal Reception

The quality of each call you make or receive depends
on the signal strength in your area. Your phone
informs you of the current signal strength by
displaying a number of bars next to the signal
strength icon. The more bars displayed, the stronger
the signal.

If you're inside a building, being near a window may
give you better reception.

Understanding the Power Save Feature

If your phone is unable to find a signal after
searching, a Power Save feature is automatically
activated. If your phone is active, it periodically

Health and Safety Information 82

rechecks service availability or you can check it
yourself by pressing any key.

Anytime the Power Save feature is activated, a
message displays on the screen. When a signal is
found, your phone returns to standby mode.

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and
receiver. When it's turned on, it receives and
transmits radio frequency (RF) signals. When you use
your phone, the system handling your call controls the
power level. This power can range from 0.006 watts
to 0.2 watts in digital mode.

Maintaining Your Phone's Peak Performance

For the best care of your phone, only authorized
personnel should service your phone and accessories.
Faulty service may void the warranty.

There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.

•

To ensure that the Hearing Aid Compatibility rating for
your phone is maintained, secondary transmitters such as
Bluetooth and WLAN components must be disabled during
a call.

•

If your phone is equipped with an external antenna, hold
the phone with the antenna raised, fully-extended and
over your shoulder.

•

Do not hold, bend or twist the phone's antenna, if
applicable.

•

Do not use the phone if the antenna is damaged.

83

•

If your phone is equipped with an internal antenna,
obstructing the internal antenna could inhibit call
performance.

•

Speak directly into the phone's receiver.

•

Avoid exposing your phone and accessories to rain or
liquid spills. If your phone does get wet, immediately turn
the power off and remove the battery. If it is inoperable,
call Customer Care for service.

Availability of Various Features/ Ringtones

Many services and features are network dependent
and may require additional subscription and/or usage
charges. Not all features are available for purchase or
use in all areas. Downloadable Ringtones may be
available at an additional cost. Other conditions and
restrictions may apply. See your service provider for
additional information.

Battery Standby and Talk Time

Standby and talk times will vary depending on phone
usage patterns and conditions. Battery power
consumption depends on factors such as network
configuration, signal strength, operating temperature,
features selected, frequency of calls, and voice, data,
and other application usage patterns.

Battery Precautions

•

Avoid dropping the cell phone. Dropping it, especially on a
hard surface, can potentially cause damage to the phone
and battery. If you suspect damage to the phone or
battery, take it to a service center for inspection.

•

Never use any charger or battery that is damaged in any
way.

•

Do not modify or remanufacture the battery as this could

result in serious safety hazards.

•

If you use the phone near the network's base station, it

uses less power; talk and standby time are greatly
affected by the signal strength on the cellular network
and the parameters set by the network operator.

•

Follow battery usage, storage and charging guidelines

found in the user’s guide.

•

Battery charging time depends on the remaining battery

charge and the type of battery and charger used. The
battery can be charged and discharged hundreds of
times, but it will gradually wear out. When the operation
time (talk time and standby time) is noticeably shorter
than normal, it is time to buy a new battery.

•

If left unused, a fully charged battery will discharge itself

over time.

•

Use only Samsung-approved batteries and recharge your

battery only with Samsung-approved chargers. When a
charger is not in use, disconnect it from the power
source. Do not leave the battery connected to a charger
for more than a week, since overcharging may shorten its
life.

•

Do not use incompatible cell phone batteries and

chargers. Some Web sites and second-hand dealers, not
associated with reputable manufacturers and carriers,
might be selling incompatible or even counterfeit
batteries and chargers. Consumers should purchase
manufacturer or carrier recommended products and
accessories. If unsure about whether a replacement
battery or charger is compatible, contact the
manufacturer of the battery or charger.

•

Misuse or use of incompatible phones, batteries, and
charging devices could result in damage to the
equipment and a possible risk of fire, explosion, leakage,
or other serious hazard.

•

Extreme temperatures will affect the charging capacity of
your battery: it may require cooling or warming first.

•

Do not leave the battery in hot or cold places, such as in a
car in summer or winter conditions, as you will reduce
the capacity and lifetime of the battery. Always try to
keep the battery at room temperature. A phone with a hot
or cold battery may temporarily not work, even when the
battery is fully charged. Li-ion batteries are particularly
affected by temperatures below
0 °C (32 °F).

•

Do not place the phone in areas that may get very hot,
such as on or near a cooking surface, cooking appliance,
iron, or radiator.

•

Do not get your phone or battery wet. Even though they
will dry and appear to operate normally, the circuitry
could slowly corrode and pose a safety hazard.

•

Do not short-circuit the battery. Accidental short­circuiting can occur when a metallic object (coin, clip or
pen) causes a direct connection between the + and ­terminals of the battery (metal strips on the battery), for
example when you carry a spare battery in a pocket or
bag. Short-circuiting the terminals may damage the
battery or the object causing the short-circuiting.

•

Do not permit a battery out of the phone to come in
contact with metal objects, such as coins, keys or
jewelry.

Health and Safety Information 84

•

Do not crush, puncture or put a high degree of pressure
on the battery as this can cause an internal short-circuit,
resulting in overheating.

•

Dispose of used batteries in accordance with local
regulations. In some areas, the disposal of batteries in
household or business trash may be prohibited. For safe
disposal options for Li-Ion batteries, contact your nearest
Samsung authorized service center. Always recycle. Do
not dispose of batteries in a fire.

Care and Maintenance

Your phone is a product of superior design and
craftsmanship and should be treated with care. The
suggestions below will help you fulfill any warranty
obligations and allow you to enjoy this product for
many years.

•

Keep the phone and all its parts and accessories out of the
reach of small children.

•

Keep the phone dry. Precipitation, humidity and liquids
contain minerals that will corrode electronic circuits.

•

Do not use the phone with a wet hand. Doing so may
cause an electric shock to you or damage to the phone.

•

Do not use or store the phone in dusty, dirty areas, as its
moving parts may be damaged.

•

Do not store the phone in hot areas. High temperatures
can shorten the life of electronic devices, damage
batteries, and warp or melt certain plastics.

•

Do not store the phone in cold areas. When the phone
warms up to its normal operating temperature, moisture
can form inside the phone, which may damage the
phone's electronic circuit boards.

•

Do not drop, knock or shake the phone. Rough handling
can break internal circuit boards.

•

Do not use harsh chemicals, cleaning solvents or strong
detergents to clean the phone. Wipe it with a soft cloth
slightly dampened in a mild soap-and-water solution.

•

Do not paint the phone. Paint can clog the device's moving
parts and prevent proper operation.

•

Do not put the phone in or on heating devices, such as a
microwave oven, a stove or a radiator. The phone may
explode when overheated.

•

If your phone is equipped with an external antenna, use
only the supplied or an approved replacement antenna.
Unauthorized antennas or modified accessories may
damage the phone and violate regulations governing radio
devices.

•

If the phone, battery, charger or any accessory is not
working properly, take it to your nearest qualified service
facility. The personnel there will assist you, and if
necessary, arrange for service.

85

Section 16: Warranty Information

Standard Limited Warranty

What is Covered and For How Long?

SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser
("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in
material and workmanship under normal use and
service for the period commencing upon the date of
purchase and continuing for the following specified
period of time after that date:

Phone 1 Year

Batteries 1 Year

Leather Case 90 Days

Holster 90 Days

Other Phone Accessories 1 Year

What is Not Covered?

conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or
electromechanical stress, or modification of any part
of Product, including antenna, or cosmetic damage;
(b) equipment that has the serial number removed or
made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions

This Limited Warranty is

resulting from the use of Product in conjunction with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment;
(f) installation, maintenance, and service of Product,
or (g) Product used or purchased outside the United
States or Canada.

This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which
it is specified.

What are SAMSUNG's Obligations?

applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized
phone service facility in an adequate container for
shipping, accompanied by Purchaser's sales receipt
or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and
the sellers' name and address. To obtain assistance
on where to deliver the Product, call Samsung

During the

Warranty Information 86

Customer Care at 1-888-987-4357. Upon receipt,
SAMSUNG will promptly repair or replace the
defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace
Product with a rebuilt, reconditioned or new Product.
Repaired/replaced leather cases, pouches and
holsters will be warranted for a period of ninety (90)
days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the
original Limited Warranty on the original Product or for
90 days, whichever is longer. All replaced parts,
components, boards and equipment shall become the
property of SAMSUNG.

If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay
all parts, shipping, and labor charges for the repair or
return of such Product.

WHAT ARE THE LIMITS ON SAMSUNG'S WARRANTY/
LIABILITY?

EXCEPT AS SET FORTH IN THE EXPRESS
WARRANTY CONTAINED HEREIN, PURCHASER TAKES
THE PRODUCT "AS IS," AND SAMSUNG MAKES NO
WARRANTY OR REPRESENTATION AND THERE ARE NO
CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT, INCLUDING BUT NOT
LIMITED TO:

•

THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS
FOR ANY PARTICULAR PURPOSE OR USE;

•

WARRANTIES OF TITLE OR NON-INFRINGEMENT;

•

DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE
PRODUCT;

87

•

THE WORKMANSHIP OF THE PRODUCT OR THE
COMPONENTS CONTAINED THEREIN; OR

•

COMPLIANCE OF THE PRODUCT WITH THE
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR
CONTRACT PERTAINING THERETO.

NOTHING CONTAINED IN THE INSTRUCTION MANUAL
SHALL BE CONSTRUED TO CREATE AN EXPRESS
WARRANTY OF ANY KIND WHATSOEVER WITH
RESPECT TO THE PRODUCT. ALL IMPLIED
WARRANTIES AND CONDITIONS THAT MAY ARISE BY
OPERATION OF LAW, INCLUDING IF APPLICABLE THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY
LIMITED TO THE SAME DURATION OF TIME AS THE
EXPRESS WRITTEN WARRANTY STATED HEREIN.
SOME STATES/PROVINCES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE
LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING
FROM THE PURCHASE, USE, OR MISUSE OF, OR
INABILITY TO USE THE PRODUCT OR ARISING
DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF
USE OF THE PRODUCT OR FROM THE BREACH OF THE
EXPRESS WARRANTY, INCLUDING INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR
FOR DAMAGES ARISING FROM ANY TORT (INCLUDING
NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT
COMMITTED BY SAMSUNG, ITS AGENTS OR
EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR
FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY

ANY OTHER PARTY. SOME STATES/PROVINCES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE/PROVINCE TO
PROVINCE. THIS LIMITED WARRANTY SHALL NOT
EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES
PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION
OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR
UNENFORCEABLE BY REASON OF ANY LAW, SUCH
PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL
NOT AFFECT THE ENFORCEABILITY FOR THE
REMAINDER OF THIS LIMITED WARRANTY WHICH
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS
BE CONSTRUED TO BE LIMITED BY ITS TERMS OR AS
LIMITED AS THE LAW PERMITS. THE PARTIES
UNDERSTAND THAT THE PURCHASER MAY USE
THIRD-PARTY SOFTWARE OR EQUIPMENT IN
CONJUNCTION WITH THE PRODUCT. SAMSUNG
MAKES NO WARRANTIES OR REPRESENTATIONS AND
THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, AS TO THE QUALITY,
CAPABILITIES, OPERATIONS, PERFORMANCE OR
SUITABILITY OF ANY THIRDPARTY SOFTWARE OR
EQUIPMENT, WHETHER SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE
PRODUCT DISTRIBUTED BY SAMSUNG OR
OTHERWISE, INCLUDING THE ABILITY TO INTEGRATE
ANY SUCH SOFTWARE OR EQUIPMENT WITH THE
PRODUCT. THE QUALITY, CAPABILITIES, OPERATIONS,

PERFORMANCE AND SUITABILITY OF ANY SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT LIE SOLELY
WITH THE PURCHASER AND THE DIRECT VENDOR,
OWNER OR SUPPLIER OF SUCH THIRD-PARTY
SOFTWARE OR EQUIPMENT, AS THE CASE MAY BE.

This Limited Warranty allocates risk of Product failure
between Purchaser and SAMSUNG, and SAMSUNG's
Product pricing reflects this allocation of risk and the
limitations of liability contained in this Limited
Warranty. The agents, employees, distributors, and
dealers of SAMSUNG are not authorized to make
modifications to this Limited Warranty, or make
additional warranties binding on SAMSUNG.
Accordingly, additional statements such as dealer
advertising or presentation, whether oral or written,
do not constitute warranties by SAMSUNG and should
not be relied upon.

Precautions for Transfer and Disposal

If data stored on this device is deleted or reformatted
using the standard methods, the data only appears to
be removed on a superficial level, and it may be
possible for someone to retrieve and reuse the data
by means of special software.

To avoid unintended information leaks and other
problems of this sort, it is recommended that the
device be returned to Samsung’s Customer Care
Center for an Extended File System (EFS) Clear which
will eliminate all user memory and return all settings
to default settings. Please contact the

Customer Care Center

for details.

Samsung

Warranty Information 88

Important!:

Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center in
order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply.

Customer Care Center:

1000 Klein St.

Plano, TX 75074

Toll Free Tel: [phone].HELP (4357)

Samsung Telecommunications America, LLC:

1301 East Lookout Drive

Richardson, Texas 75082

Phone: 1-800-SAMSUNG (726-7864)

Important!:

If you are using a handset other than a standard
numeric keypad, dial the numbers listed in
brackets.

Phone: [phone]-HELP (4357)

©

2008 Samsung Telecommunications America. All

rights reserved.

No reproduction in whole or in part allowed without
prior written approval. Specifications and availability
subject to change without notice.

89

Index

Numerics

911 20

A

Abc Input Mode 23
Account 11, 13
Account Balance 13
Activation

Virgin Mobile Account

11

Active Call

Options 17

Airplane 58, 59
Alarm Clock 37
Auto Erase 32
Auto Text 32

B

Backlight 57
Banner 55
Battery

Capacity 4
Charging 4
Installing 3
Removing 4

Bluetooth

Device information 52
Device name 52
Discoverable mode 52
Trusted devices 51
Turning Power On or

Off 51

Bluetooth Settings 51
Bluetooth Status 51

Calculator 37
Call

Answer Options 16

C

Call Timers 20
Call Waiting 19
Caller ID 19, 56
Calls

Answering 16
Making 16

Contact

Finding a Name 35

Countdown 39

D

Display Screen

Overview 8

DTMF Length 55

E

Email 28
Emoticons 24
End-of-Call

Options 17

Entering Numbers 23
Entering Symbols 23
Event 38

F

Finding

Exisitng Number 18

G

Games 42
Graphics 42
Group

Adding a New 36

Editing a Name 36

Groups

Editing 32

H

HAC 79
Handling 5
Hard Pause 35
Health and Safety Information 69

I

Icon Glossary 9
IM 28
Inbox 29

Options 29

Instant Messages

Sending 28

K

Key Guard 60
Key Tone 54

L

Lock Mode 20

M

MEID Number 11
Message Reminder 32
Message Settings 31
Messages

Erasing 33

M-Ratings 80

N

Notepad 40

P

Phone

Functions 7
Overivew 6

90

Programming 12
Turning On 11

Phone Information

Browser version 66
Hardware version 65
Icon glossary 66
My phone number 65
PRL 65
Serial Number 65
Serving system 66
Software version 65

Phone Number

Finding 12
Saving 34

Phone Safety 78
Picture Messages

Sending 27

PRL 65
Programming 12

R

Recent Calls

Making Calls From 19
Options 20

Recent Calls List 19
Recent Messages 24
Ringer Type 54
Ringtones 42

S

SAR values 69
Save to Sent 32
Saved 31

Options 31

Scheduler 38
Security 60
Sent 30

91

Options 31

Serial Number 65
Signature 32
Silence All 54
Speakerphone 18
Speed Dial

Creating Assignments

36

Speed Dialing 18
Standard Limited Warranty 86

T

T9 Input Mode 22
T9 word 22
Task List 39
Text

Entering 22

Text Input 22
Text Messages 26

Retrieving 27
Sending 26

Text Options 24

Modifying 24

Texts

Replying To 27

Themes 43
Time Pause 35
Tip Calculator 37
Top-Up 13
Top-Up Card 13
T-Ratings 80
TTY 58, 59

U

UL Certification 70

V

Virgin Mobile Alerts 30
VirginXL 44
Voice Memo 40

Voicemail 30

Accessing 30
Calling 30
Notification 30

Voices Services 41
Volume Level

Adjusting 17

W

Wallpaper 56
Warranty Information 86
World Time 41